Phonak Tao Q User manual

User Guide
Phonak Tao Q
Q15, Q10

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Contents
1. Welcome 5
2. Important safety information:
Please read before operating your hearing
aid for the rst time 6
Hazard warnings 6
Information on product safety 9
3. Hearing aid description 12
4. Step-by-step instructions for using
the hearing aid 15
Step 1. Getting to know your hearing aid 15
Step 2. Battery preparation 18
Step 3. Inserting the battery 18
Step 4. Turning on the hearing aid 19
Step 5. Inserting the hearing aid 20
Step 6. Adjusting the volume control
in the ear 22
Step 7. Selecting the hearing program
in the ear 23

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Step 8. Removing the hearing aid 24
Step 9. Turning o the hearing aid 26
Step 10. Changing the battery 26
5. Care and maintenance 27
6. Troubleshooting 30
7. Wireless accessories description 32
8. Service and warranty 34
9. Compliance information 36
10. Information and description of symbols 37

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This user guide is valid for:
Non wireless models CE mark applied
Phonak Tao Q15-10 NW O 2013
Phonak Tao Q15-312 NW 2013
Phonak Tao Q15-13 NW 2013
Phonak Tao Q10-10 NW O 2013
Phonak Tao Q10-312 NW O 2013
Phonak Tao Q10-13 NW 2013

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Your new hearing aid is a premium Swiss quality
product. It was developed by Phonak, one of the world‘s
leading companies in hearing technology. Your hearing
aid offers the most modern digital hearing technology
currently available on the market.
Please read these user instructions thoroughly in order to
benefit from all the possibilities your new hearing aid has
to offer. With proper use and care, you will be able enjoy
your hearing aid for many years to come.
If you have any questions, please consult your hearing
care professional.
Phonak – life is on www.phonak.com
1. Welcome

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Please read the information on the following pages
before using your hearing aid.
A hearing aid will not restore normal hearing and will not
prevent or improve a hearing impairment resulting from
organic conditions. Infrequent use of a hearing aid does
not permit a user to attain full benefit from it. The use of
a hearing aid is only part of hearing habilitation and may
need to be supplemented by auditory training and
instruction in lipreading.
2.1 Hazard warnings
!The intended use of hearing aids is to amplify and
transmit sound to the ears and hereby compensate
for impaired hearing. The hearing aids (specially
programmed for each hearing loss) must only be used
by the intended person. They should not be used by
any other person as they could damage hearing.
!Changes or modifications to the hearing aid that
were not explicitly approved by Phonak are not
permitted. Such changes may damage your ear or the
hearing aid.
2. Important safety information

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!Do not use the hearing aids in explosive areas
(mines or industrial areas with danger of explosions,
oxygen rich environments or areas where flammable
anesthetics are handled).
!Hearing aid batteries are toxic if they are swallowed!
Keep out of reach of children, mentally challenged
people and pets. If batteries are swallowed, consult
your physician immediately!
!If you feel pain in or behind your ear, if it is inflamed,
if skin irritation or accelerated accumulations of ear
wax occur, please check with your hearing care
professional or physician.
!Hearing programs in the directional microphone mode
reduce background noises. Please be aware that
warning signals or noises coming from behind, e. g.
cars, are partially or entirely suppressed.
!The hearing aid contains small parts that can cause
choking, if swallowed by children. Keep out of reach
of children, mentally challenged people and pets.
If swallowed, consult a physician or hospital
immediately.

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2. Important safety information
!External devices may only be connected if they have
been tested in accordance with corresponding
IECXXXXX standards. Only use accessories approved
by Phonak AG, to avoid any electrical shock.
!The following is only applicable for persons with
active implantable medical devices (i.e. pacemakers,
defibrillators, etc.):
SKeep magnets (i.e. battery handling tool, EasyPhone
magnet, etc.) at least 15 cm (6 inches) away from
the active implant.

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2.2 Information on product safety
INever immerse your hearing aid in water! Protect it
from excessive moisture. Always remove your hearing
aid before showering, bathing, or swimming, as the
hearing aid contains sensitive electronic parts.
IProtect your hearing aid from heat (never leave it
near a window or in the car.) Never use a microwave
or other heating devices to dry your hearing aid. Ask
your hearing care professional about suitable drying
methods.
IWhen you are not using your hearing aid, leave the
battery compartment open so that any moisture can
evaporate. Make sure that you always completely dry
your hearing aid after use. Store the hearing aid in a
safe, dry and clean place.
IDo not drop your hearing aid! Dropping onto a hard
surface can damage your hearing aid.

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2. Important safety information
IAlways use new batteries for your hearing aid. In case
a battery is leaking, replace it immediately with a
new one to avoid any skin irritation. You can return
used batteries to your hearing care professional.
IThe batteries used in these hearing aids should not
exceed 1.5 Volts. Please do not use silver-zinc or
Li-ion (lithium-ion) rechargeable batteries as these
may cause severe damage to your hearing aids. The
table in chapter 3 explains exactly which type of
battery your particular hearing aids require.
IRemove the battery if you are not using your hearing
aid for a long period of time.
ISpecial medical or dental examinations including
radiation described below, may adversely affect the
correct functioning of your hearing aids. Remove and
keep them outside the examination room/area before
undergoing: