Bischoff & Bischoff Neo XXL User manual

Enjoy mobility.
Bedienungsanleitung
Enjoy mobility.
Instruction Manual
Neo XXL

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Table of contents
1. Introduction 4
1.1. Signs and Symbols 5
2. Important Safety Instructions 5
2.1. General Safety Instructions 5
2.2. Advice Regarding EMC Interference 7
2.3. Brakes 7
2.4. Use on Public Roads 7
2.5. Purpose 7
2.6. Indications for Use 8
2.7. Contraindication 8
2.8. Declaration of Conformity 8
2.9. Service life 8
2.10. Information about range 9
3. Description of Product and Contents 9
3.1. Inspection on Delivery 9
3.2. Type plate and serial number 10
3.3. Contents 11
3.4. Summary 11
3.5. Basic Settings 12
3.5.1. Leg Supports 12
3.5.2. Seat 13
3.5.3. Backrest 14
3.5.4. Armrests 14
3.5.5. Side parts 15
3.5.6. Control unit 16
3.5.7. Seatbelt 16
4. Using the wheelchair 17
4.1. Description of the control functions 17
4.1.1. VR-2 control 17
4.1.2. R-net control 20
4.1.3. LCD and the most important symbols 23
4.1.4. Electrical adjustments 25
4.1.5. Diagnostic Display 26
4.2. Entering and leaving 27
4.3. Driving the wheelchair 28
4.4. Leg supports 29
4.5. Pushing the wheelchair 30
5. Technical data 31
6. Maintenance tips for users 33
6.1. Cleaning and disinfection 33
6.2. Check before use 33
6.2.1. Brake check 33
6.2.2. and horn 34
6.2.3. Checking the tyres 34
6.3. Batteries 34
6.3.1. Charging 35
6.3.2. Replacing batteries 36
7. Maintenance tips for retailers 37
8. Disposal 37
9. Use by others 38
10. Maintenance 38
11. Lifting and holding points 38
12. Transport 38
13. Warranty 40

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1. Introduction
Dear user,
You have decided on a high-quality Bischoff & Bischoff electric
wheelchair, and we would like to thank you for your trust.
The electric wheelchair was designed to offer you many advantages
and meet your needs. The wheelchair can be fitted to your individual
body size thanks to a multitude of adjustable features and optimal
adaptability such as the length of the lower leg, the recline of the
backrest, the sag of the backrest as well as the swing away function
of the control unit and the choice of mounting the control unit either
to the left or the right side.
The electric wheelchair is designed for outdoor use.
Before using your new electric wheelchair for the first time, please read
and follow the instructions in this manual carefully. The instruction
manual is an integral and necessary part of the wheelchair. This is
why you should keep it close by and include it when passing on the
wheelchair to someone else.
Any repairs and adjustments require special technical training and may
therefore only be carried out by authorized Bischoff & Bischoff dealers.
1.1. Signs and Symbols
Warning! These are especially safety-relevant
instructions. Follow the directions in the manual!
Important! This is especially useful information on
a given subject.
2. Important Safety Instructions
2.1. General Safety Instructions
• To avoid falls and dangerous situations, you should first practice
driving your new wheelchair on level, unobstructed ground. We
recommend having an assistant with you.
• Please make sure that all parts have been properly installed before
using the wheelchair.
• Practice driving on level, unobstructed ground before first use.
Get a good understanding for the way the wheelchair brakes and
accelerates when driving straight ahead or a curve.
• Please note that displacing the center of gravity by shifting the
body or by adding loads may increase the risk of tipping over the
wheelchair to the side or backwards.
• The wheelchair may not be used for transport of more than one
person or any additioonal load. Make sure to only use it for the
intended purpose.
• Never use the wheelchair under the influence of alcohol or other
substances that may impair your attention and/or your physical
and mental capacity.
• Please make sure to always use ramps to overcome obstacles.
• Avoid hitting obstacles (steps, curbs) at full speed.

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• Please pay attention to the tilt prevention feature on steps, lifting
platforms and ramps. Make sure there is enough clearance on top,
on the bottom and on the sides.
• The control unit must always be switched off when getting in or out
of the wheelchair.
• All road traffic regulations must be observed when driving on
public roads.
• The rear lights at the wheelchair must always be visible to other
road users.
• If possible, wear bright, conspicuous clothing. This will make it
easier for other road users to see you.
• Please note that the upholstery will heat up if directly exposed to
sunlight and may cause injuries to your skin when touched. You
should therefore cover these parts or protect the wheelchair from
exposure to direct sunlight.
Please note that operating the wheelchair in push
mode by uncoupling the drive mechanism will deac-
tivate the electro-magnetic brakes. The wheelchair
should therefore only be used on level ground in this
mode. Non-observance may lead to life-threatening
situations.
2.2.Advice Regarding EMC
Interference
Despite meeting all applicable EMC guidelines and standards it is
possible that the wheelchair will experience interference from other
electrical devices (e.g. cell phones) or interfere with these. Should you
notice such interference, either turn off the other device or your electric
wheelchair and move it outside the interference range.
2.3.Brakes
After letting go of the joy-stick, the automatic brakes will slow the
wheelchair until it comes to a complete stop.
In push mode, the drive mechanism is decoupled and there is no
handbrake. To secure the chair you have to engage the drive again.
2.4.Use on Public Roads
The wheelchair is designed for outdoor use.
Please keep in mind that you are using public roads and therefore have
to observe all road traffic regulations.
Do not endanger other road users through inconsiderate driving,
especially on walkways.
2.5.Purpose
The Neo XXL electric wheelchair is designed for outdoor use by persons
with impaired mobility.
It is therefore sufficiently compact and agile medium distances and
overcoming small obstacles outdoors. It is classified under category C
according to the EN 12184 standard. The maximum load capacity is
200 kg.

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2.6.Indications for Use
Inability or severely impaired ability to walk due to
• paralysis
• loss of limb
• defect/deformity of limb
• joint contracture
• joint damage (not in both arms)
• other diseases
The provision of an electric wheelchair is indicated if the use of a hand-
driven wheelchair is no longer possible but the proper operation of an
electric drive is possible.
2.7.Contraindication
The provision of an electric wheelchair is unsuitable for persons
• with severe balance disorders
• with impaired or insufficient vision
• with strongly impaired cognitive abilities
2.8.Declaration of Conformity
Bischoff & Bischoff, as manufacturer and solely responsible party,
hereby declares that the electric wheelchair Neo XXL complies with the
requirements of the EC Directive 93/42.
2.9.Service life
If used as intended, and the safety, care and maintenance instructions
are observed, the expected service life is up to 5 years. Beyond this
time the electric wheelchair can be used continuously, provided it is in
a safe condition.
2.10.Information about range
The range of the electric wheelchair Neo XXL is 40 km. The range
that can be achieved by electric wheelchairs depends on the following
factors:
• Composition of the carriageway
• way of driving
• Battery condition
• Vehicle load weight
• Ambient temperature
Please note that the range specified by us was determined under test
conditions:
• Batteries were new and fully charged
• Ambient temperature of 21°C
• User weight of 85 kg
• Level, firm surface
• Constant speed
• Deactivated lighting system
3. Description of Product and
Contents
3.1. Inspection on Delivery
All B+B products undergo a proper final inspection in our company and
are labeled with the CE mark.
The wheelchair is delivered in a special carton. Keep the carton after
unpacking, if possible. It is useful for later storage of the product or
for sending it back. The Neo XXL wheelchair comes disassembled in its
component parts.
Assembly, adjustment to your body size and first instructions are taken
care of by your qualified medical supply dealer.

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If the wheelchair is shipped by rail or road, the goods should be
checked immediately for transport damages (carton) in the presence of
the bearer. Should there be any damage, please contact our customer
service (Tel.: [phone]) immediately.
Check the contents for completeness and make sure nothing is
damaged. Should you find any irregularities or damage, please contact
our customer service (Tel.: [phone]).
3.2.Type plate and serial number
The type plate and serial number are located under the seat.
3.3.Contents
After receipt of the goods, please check the contents for completeness
right away. The contents consist of:
• outer package
• electric wheelchair (ready for use incl. 2 batteries)
• charging unit
• instruction manual
3.4.Summary
Neo XXL product overview (fig 01a):
push handles
backrest
control unit
arm rest
side part
seat cushion
rear lights
suspension
drive wheel
foot rest
steering wheel
Bischoff & Bischoff GmbH
Becker-Göring-Straße 13
D - 76307 Karlsbad
Telefon 0700 - 60007070
GB
CE Sticker & EAN Codes (Size 80 mm x 23 mm)
Power Wheelchairs (crash tested)
EAN 13 SN
Model: Neo XXL Model no.: 8500
2017-07
Class: C (Outdoor)
Max. weight capacity: 200kg Max. speed: 6 km/h
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Manufacturer logo
RoHS logo
Not suitable for use as
a seat in a vehicle
Model designation
Aplication class
Maximum load capacity
Serial number
EAN 13 Artikelnummer
Manufacturer information
CE mark
Important - Adhere to
the opereating instructions
Model number
Date of manufcture
Maximum speed
Serial number

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3.5.Basic Settings
It is necessary to adjust the wheelchair to your body size before first use.
This is the only way to ensure a physiologically correct posture allowing
for long drives without tiring. Below you find a description of the basic
settings of the wheelchair. You should carry out these adjustments with
the help of your medical supply dealer. You need a set of 4,5mm and
6 mm Allen keys, a screw driver and ring spanners, 10 and 13 mm.
3.5.1.Leg Supports
Length of lower leg supports
• The lower leg supports can be adjusted from 355 - 425 mm
• To do this, loosen the screw joint and pull the screw out.
• Adjust to the desired height. (Fig. 02).
• Re-insert the screw and tighten the screw joint up again.
Make sure to always use two screws for secure
fastening!
Angle of footrest
• Loosen the screw joint on the side of the footrest.
• Set the required angle of the footrest (fig. 03).
• Re-tighten the screw. To fix it in place, use Loctite 243
Knee angle
• The angle of the legrests can be set via a perforated plate.
• Loosen the red locking clip on the inside and pull the pin out.
• Move the legrest into the required position (fig. 04).
• To fix it in place, the pin is re-inserted and secured using the
locking clip
•
3.5.2.Seat
Seat depth
The seat depth can be altered from 420 to 510 mm..
• First remove the seat cushion.
• Loosen the screw joint and move the seat plate into the required
position (fig. 05).
• Re-tighten the screws.
Seat width
• The seat width is set by lateral adjustment of the side parts.
• Loosen the screw joint and remove the memory stick.
• Move the side bar into the required position (fig. 06).
• Re-insert the memory stick and tighten the screw joint up again
Make sure that both memory sticks, on the right and
left, are located in the same hole position!
Make sure to set the angle only within the marked
range.
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03
05
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Seat angle
• Release the clamping lever until you can adjust the seat angle. (do
not pull out).
• Set the required seat angle (fig. 07).
• Re-tighten the clamping lever.
3.5.3.Backrest
The angle of the backrest of your electric wheelchair can be adjusted
very easily and without much exertion.
You also have the option of folding the back completely forwards.
• The backrest angle can be adjusted from 5° forwards to 75°
backwards.
• Loosen the red locking clips on the right and left of the perforated
sheet and pull the pins out (fig. 08).
• Move the backrest into the required position.
• To fix it in place, the pins are re-inserted and secured using the
locking clip.
• To fold the back completely forwards, or to also remove it, loosen
the bottom locking clips on the right and left and pull the pins out
(fig. 09).
• If you want to refit the backrest, perform the operations in the
reverse order.
• To fix it in place, the pins are re-inserted and secured using the
locking clip.
3.5.4.Armrests
The armrests can be completely taken off to be able to get in and out
of the chair from the side. In addition, the height of the armrests can
be adjusted. They can also be adjusted sideways by adjusting the side
parts (see side parts).
Removing the armrests
• To remove the armrest, loosen the wing bolt and pull out the
armrest to the top (fig. 10).
• When installing the armrest, make sure it is inserted all the way
and fastened again.
Adjusting the height
• Loosen the lever screw and pull it out completely.
• Move the armrest into the required position (fig. 11).
• To fix it in place, re-tighten the lever screw.
Distance to the backrest
• Loosen the Allen screws and pull them out completely.
• Move the armrest into the required position (fig. 12).
• To fix it in place, re-tighten the Allen screws.
3.5.5.Side parts
You can adjust the side parts along with the armrests vertically and
horizontally
• For lateral adjustment, see the section on seat width.
• For height adjustment, see the section on armrests.
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3.5.6. Control unit
The control unit can be mounted either on the right or left-hand side
underneath the armrest each.
• Loosen the lever screw under the armrest (fig. 13).
• Fit the control unit under the opposite armrest. To do this, re-
tighten the lever screw.
3.5.7.Seatbelt
The seatbelt is attached to the side of the backrest.
• Adjust the length of the seatbelt by positioning the buckle
accordingly (fig. 21).
• Fasten the seatbelt with the latch.
• Open the seatbelt by pushing the red button at the latch.
4. Using the wheelchair
After adjusting the wheelchair to your personal needs, familiarize
yourself with the control functions.
4.1. Description of the control
functions
If the wheelchair is ordered without electrical adjustments for backrest,
seat tilt and knee angle, the VR-2 controller from PG Drives Technology
is fitted. Subsequent retrofitting with electrical adjustment components
is possible, but requires adaptation by an authorised service engineer.
If the wheelchair is ordered with electrical adjustments for backrest,
seat tilt and/or knee angle, the R-net controller from PG Drives
Technology is fitted.
The functions of both joystick controllers are described separately
below
4.1.1. VR-2 control
Please note that the control unit cables must be re-
laid. Get a qualified person to do this.
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Control panel
Charge and
programming jack

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Battery Status Display
The battery status display shows to what extent the batteries are
charged (fig 17). If the indicator is within the green range, you have
enough battery power available. If the indicator is within the red range,
only short drives are possible and the batteries should be recharged.
(See charging procedure)
ON/OFF Button
Pushing this button will put your wheelchair into operational mode
(fig 18).
Speed Range Display
The speed range display shows you the pre-selected speed range.
You can set the speed between level 1 and 5, with the corresponding
number of LEDs lighting up (fig 19). The speed range indirectly tells
you the maximum speed possible at full deflection of the joystick, i.e.
with level 5 you can reach the maximum speed possible, while level 1
will keep you within the lowest speed range.
Setting the Speed Range
These buttons (fig 20) allow you to increase (right) or decrease (left)
the maximum speed possible. Within each range you control the speed
with the joystick.
Light
Use this button to switch on the active lighting system of your
wheelchair when darkness falls or when travelling through
dark areas such as tunnels. This will make you more visible to
other traffic (fig. 21).
Warning indicators
Press this button to switch on the warning indicators in emergency
situations, such as inability to move the wheelchair. All four indicator
lights will flash and signal other traffic that your wheelchair is disabled
(fig. 22).
Indicators (left/right)
Use this button (fig. 18) to switch on the left or right indicators of
your wheelchair to signal other traffic that you wish to change your
direction of travel to the left or right. Press the button again to switch
off the indicators.
Immobiliser
To protect your wheelchair from unauthorised use or theft store it in a
locked room or activate the immobiliser.
• Press and hold the On/Off button until you hear a beep and
release it.
• Move the joystick in the direction of travel and then to the neutral
position. It will beep in each position. Now the control is locked.
• Switch on the controller with the On/Off button.
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• Move the joystick in the direction of travel and then to the neutral
position. It will beep in each position. Now the control is released.
4.1.2.R-net control
ON/OFF button
Press this button to switch on the wheelchair (fig. 26). The electrical
components are then also enabled.
Signal horn
Press this button to sound the horn (fig. 27).
Setting the mode
Press these buttons to change the mode, i.e. increase (right) or reduce
(left) the maximum available speed. The speed is controlled by
movement of the joystick (fig. 28).
Mode
This button allows you to select the available modes (fig. 29). The mo-
des depend on the programming and the electrical components that
are also connected.
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27
Charger and
Programmer Socket

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Profiles
This button allows you to select the available profiles
(fig. 30). The profiles depend on the programming and the electrical
components that are also connected. The profiles are created together
with the authorised service engineer.
Warning indicators
Press this button to switch on the warning indicators in emergency
situations, such as inability to move the wheelchair. All four indicator
lights will flash and signal other traffic that your wheelchair is disabled
(fig.31).
Light
Use this button to switch on the active lighting system of your
wheelchair when darkness falls or when travelling through dark are-
as such as tunnels. This will make you more visible to other traffic
(fig. 32)..
Indicators (left/right)
Use this button (fig. 33) to switch on the left or right indicators of
your wheelchair to signal other traffic that you wish to change your
direction of travel to the left or right. Press the button again to switch
off the indicators.
4.1.3.LCD and the most important
symbols
Battery status display
The battery status display (fig. 35) shows the charge status.
• Continuous display means: the state of charge is sufficient.
• Slow flashing means: all functions are still working properly, but
recharging of the battery is recommended.
• Sequential flashing means: the charger is connected and the
batteries are being charged.
Speed
The current speed of the wheelchair is indicated (fig 36)
30
31
33
32 35
36
34
Profile name Speed
Current profile Battery status

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Profiles
The profile number describes which profile the wheelchair is in. The text
also describes the current profile (fig. 37).
Error
This symbol appears if the controller has detected an error which does
not result in the system shutting down (fig. 38).
Find an authorised service engineer in the near future to check the
system.
Immobiliser
To protect your wheelchair from unauthorised use or theft store it in a
locked room or activate the immobiliser (fig 39).
• Press and hold the On/Off button until you hear a beep and
release it.
• Move the joystick in the direction of travel and then to the neutral
position. It will beep in each position. Now the control is locked.
• Switch on the controller with the On/Off button.
• Move the joystick in the direction of travel and then to the neutral
position. It will beep in each position.
• Now the control is released.
4.1.4.Electrical adjustments
The seat position display must be enabled.
To do this, press the mode button and then scroll (move joystick left or
right) until you have reached the seat position display. You can then
select each individual electrical adjustment.
Backrest
The backrest adjustment is now enabled (fig. 40).
Move the joystick in the direction of travel, or in the opposite direction,
to adjust the angle of the backrest. Scroll to the other adjustments as
described above.
Seat angle
The seat angle adjustment is now enabled (fig. 41).
Move the joystick in the direction of travel, or in the opposite direction,
to adjust the angle of the seat. Scroll to the other adjustments as
described above.
Footrests
The footrest adjustment is now enabled (fig. 42).
Move the joystick in the direction of travel, or in the opposite direction,
to adjust the angle of the footrest. Scroll as described above to get to
the adjustment of the individual footrests.
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4.1.5.Diagnostic Display
If the control unit detects an error in the system while the wheelchair is
in use, the diagnostic display automatically appears.
An error code, a short description of the error and the module where
the error occurred are then shown in the display.
Identified modules
PM Power Module
JSM Joystick Module
ISM Intelligent Seating/Lighting Modul
Error description
The text gives a short description of the error type.
Error code
The 4-digit code indicates the exact error which has been detected.
Diagnostic Procedure
Proceed as follows:
• Read the error description, identify the module and the exact error
code.
• Switch the controller off.
• Check the connections to the modules.
• Check the battery charge level.
• Carry out the action for the error code, as it is described in the
service guide (available from your authorised service engineer).
• Switch the wheelchair back on and check it is functioning properly.
If the wheelchair does not function in the usual way, switch it off
again and contact your service engineer.
4.2.Entering and leaving
Entering and leaving from the side
• Move the wheelchair as close as possible to the present or future
seat so they are side by side.
• If you wish to move from another wheelchair or room chair, lock it
by setting the parking brakes.
• Lock the Neo to prevent it from moving accidentally by pressing the
On/Off button to switch off the control (all displays off).
• Remove the arm rest and side section.
• Fold the foot plates to the side or remove the leg rests.
• Now slide sideways onto the other seat.
• Make sure that you are sitting as far back in the seat as possible.
• Move the arm rest and leg rests to the original position
Entering and leaving from the front
• First fold the foot plates up or remove the leg rests.
• Move the Neo XXL as close as possible to the present or future seat
front to front
• If you wish to move from another wheelchair or room chair, lock it
by setting the parking brakes.
• Lock the Neo to prevent it from moving accidentally by pressing the
On/Off button to switch off the control (all displays off)
• Now slide onto the seat by turning your body around.
• Then move the arm rest and leg rests to the original position
43
Error description
Identified Module
Error code

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4.3.Driving the wheelchair
Before moving check that the electromagnetic brake
is correctly locked. The safest way is to make sure
the electrical wheelchair is switched OFF!
Commissioning
• Sit in the seat of your B+B wheelchair and place your legs of the
footrests.
• Make sure that you are sitting as far back in the seat as possible
• Make sure that there is no loose clothing such as scarves, shirts etc.
is hanging from the wheelchair and could be caught in the wheels
• Make sure that you are comfortably and securely seated.
• Press the On/Off button to switch on the Neo XXL
• All electrical driving functions are now available
Driving functions
• Your dealer can adjust the values for speed, acceleration and
deceleration to your requirements subject to the legal regulations.
• For a start select a low mode and increase it while moving if
required.
• Use the joystick to start moving. The joystick is used simultaneously
to increase the speed and to change the direction of movement.
When the joystick is in central position the electro-magnetical brake
is active, unless the joystick is not moved the wheelchair stands still.
Moving forward:to move forward in a straight line move the joystick
cautiously forward. The further forward the joystick is moved, the faster
your wheelchair gets. If you release the joystick the wheelchair will
automatically be braked to a stop.
Reversing:to move in reverse mode, move the joystick cautiously back.
The further back the joystick is moved, the faster your wheelchair gets.
If you release the joystick the wheelchair will automatically be braked
to a stop.
Turning corners:to change direction of travel, tilt the joystick to the
left or right. This can also be done when the joystick is tilted forwards
or backwards, i.e. while driving backwards or forwards.
4.4.Leg supports
To make it as easy as possible to enter and leave your wheelchair, the
foot plates can be folded up, or the leg rests can be swung to the side
out of the way or removed.
• Open the lock to swing the leg rest to the side (fig 44).
• The leg rest in the swung-out position can be completely removed
(fig.45).
• When you want to replace the leg rest, proceed in reverse order.
• Move the leg rest to the forward position until you hear it lock into
place. 44
45

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4.5.Pushing the wheelchair
If you wish to push the wheelchair in some situations, the brakes must
be unlocked. The wheelchair is easy to push in freewheel mode (fig 46).
• To be able to push the electric wheelchair manually, turn the switch
downwards. The switch will be automatically engage.
• To engaged the actuators turn the lever upwards, it will click into
place automatically. Also repeat this procedure on the other side.
5. Technical data
Dimensions and weigths
Max. load capacity 200 kg
Seat width: 400 - 510 mm (via armrest adjustment)
Seat height: 470 - 580 mm (without seat cushion)
Seat depth: 420 - 510 mm
Seat angle: 2° bis 19° (optional electrically)
Seat back height: 440 mm
Seat back angle: -5° - 75° (optional electrically)
Overall length: 1150 mm (incl. foot rest)
Overall height: 1010 mm
Height of the armrests: 210 - 270 mm zur Sitzfläche
Leg rest length: 350 - 430 mm
Angle of the leg rest: 90° - 108 ° (optional electrically)
Overall width: 690 mm
Unloaded weight: 131 kg (incl. batteries)
Weight of the batteries: 20 kg
Drive wheels: 3 x 8 Zoll / 76 x 203 mm
Steering wheels: 3 x 4 Zoll / 76 x 102 mm
Tyre pressure: front: 250 kPA / back: 350 kPA
Electrical system
Main fuse: 60 A
Battery: maintenance-free gel batterie
2 x 12V / 60Ah
Batterry charger: 24VDC / 8A IUoU
Motor: 2 x 24V / 250W / 4600RPM
Controller: VR2 (PG Drives Technology)
R-net (PG Drives Technology)
Lights and indicators: rear lights with separate activation
headlights and rear lights according to
the German traffic regulations [StVZO]
46
Caution! The electromagnetic brake is disabled in
this mode.
For safety reasons the motor drive is locked in free-
wheel mode.
Caution! Always use both drives in the same positi-
on (accident hazard).

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6. Maintenance tips for users
6.1. Cleaning and disinfection
Make sure that the wheelchair is switched off before starting to clean
it.
• The frame sections and panels of the wheelchair can be cleaned
with a moist cloth. You can use a mild detergent for more stubborn
dirt.
• The wheels can be cleaned with a wet synthetic fiber brush (do not
use a wire brush!)
• The seat, seat back and arm rests can be cleaned of dust and minor
dirt with a damp cloth. Do not use aggressive cleaning agents,
because they may attack the surface of the material. The cushions
can be washed with warm water at 40°C and disinfected with a
standard disinfectant.
• Please note that electrical and electronic components must not
come into contact with water unnecessarily
Caution! Do not use high pressure cleaners or steam
cleaners..
6.2.Check before use
6.2.1.Brake check
Every time you use the wheelchair check the brake system. Move
forward slowly and release the joystick. The wheelchair must come to a
stop in the normal manner.
Driving characteristics
Speed: 6 km/h (forwards) / 4km/h (backwards)
Climbing capacity: max. 12°
Obstacle heigth: max. 50 mm
Range: 40 km
Turning circle: 850 mm
Dynamic stability: 12° (uphill)
Unevenness of the ground: 50 mm
Ground clearance: 70 mm
Steering range: 1240 mm
Ambient conditions
Temperature: (°C): 0 - 50
Air humidity : (%): 20 - 80
Lagerbedingungen
Temperature: (°C): -20 - 60
Air humidity: (%): 45 - 60
Equipment
Frame: Aluminum, powder-coated
Pad materials: flame-resistant, tested according to
EN1021-1/2
Seat cushion: Nylon / foam flame-retardant
Back cushion: Nylon / foam flame-retardant
Armrest cushion: PU
Attachments: Steel powder-coated
Operating forces
Joystick: < 13,5 N
Buttons on the control
panel: < 5 N
Disconnecting the drive
mechanisms < 60 N

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When it is at a standstill the electromagnetic brake must lock with
an audible click. If you detect unusual brake behaviour, inform your
mobility dealer immediately and do not use the wheelchair..
The motor brake operates correctly if you cannot push the wheelchair
when it is switched off. However, if it can be moved, the electromagnetic
brake is faulty. Do not use the wheelchair if this is the case. Contact
your mobility dealer immediately
Checking lights, indicators
6.2.2.and horn
Before moving off in the wheelchair always check the operation of the
lighting system, the indicators and horn. If you press the button and
there is no response from the equipment, inform your mobility dealer
immediately and do not use the wheelchair.
6.2.3.Checking the tyres
Before moving off in the wheelchair always check that the tyres are
undamaged and the tyre pressure is adequate. If the pressure is too
low, the tyres must be pumped up.
Check the tyre tread depth at least once a month. It should be at least
1 mm. Defective or worn tyres must be replaced by the mobility dealer.
6.3.Batteries
The wheelchair is equipped with maintenance-free gel batteries whose
fluid level does not need to be checked.
If you do not use your wheelchair for an extended period, the batteries
should be charged every two months, otherwise they may be destroyed
by deep discharge. Make a habit of checking the battery status display
on the control every time before using your wheelchair.
If the battery status display shows only the red LEDs, do not travel long
distances and connect the battery charger to the wheelchair as soon
as possible. We recommend charging the battery after every time the
wheelchair is used.
6.3.1.Charging
Charging for the first time:
To charge the batteries to their maximum capacity proceed as follows:
• Discharge the factory-charged batteries until the LED display shows
two bars.
• Charge the batteries as described below (approx. 16 hours).
• Discharge the batteries again to two bars on the LED indicator.
• Finally charge the batteries as described.
Use only approved battery chargers to charge the
batteries (see Technical Data). Follow the instruc-
tions for use of the battery charger.
• Before using the battery charger check that the mains connection
is 230 V.
• Switch off the wheelchair first
• Connect the battery charger to the wheelchair. The charging jack is
on the side under the control (fig. 47).
• Plug the mains plug of the battery charger into the mains socket
(230 V).
• The charge indicator of the battery charger (green) shows the
status of the charging process (fig. 48)
48
47

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Yellow: charger is switched on Continuous light: charging is in progress.
Flashing 10-20 times a minute: recharging.
Flashing 5 times a minute: batteries recharged.
• Once charging is complete, disconnect the mains plug and
disconnect the battery charger from the wheelchair.
6.3.2.Replacing batteries
When working on the batteries be very careful, do not use metal tools,
do not touch the battery terminals and follow the directions of the
battery manufacturer
Caution! This work should only be done by a trained
technician. Danger of electrocution!
Use only batteries approved for this wheelchair (see technical data).
Make sure that the wheelchair is switched off before starting to replace
batteries.
• Loosen the screw joint on the left and right to do this
• You can now loosen the straps holding the batteries in place.
• Disconnect the battery cables. First the red one, then the black one.
Make sure you use insulated tools and that you do not touch frame
parts when disconnecting the cabling.
• Carefully lift the batteries out by the handles (fig. 50).
• Lift the new batteries into the space provided and connect the
contacts.
• Make sure you observe the correct colour-coding (red and black).
• Secure the batteries with the straps and fix the battery cover in
place.
7. Maintenance tips for retailers
We recommend having the complete wheelchair inspected by
the mobility dealer at least once a year. If faults or defects in the
wheelchair are found, it must be returned to the mobility dealer for
repair immediately
The dealer can receive the required information, documentation and
circuit diagrams for repair and service on request at B+B. A training
program is also available for dealers
B+B customer service is available to answer questions at
[phone])
8. Disposal
If the wheelchair is no longer used and you wish to dispose of it, please
contact your mobility dealer.
49
50
When the batteries have reached the end of their life,
i.e. they can no longer be adequately charged, they
must not be disposed of with household rubbish.
Old batteries are returned to the dealer when new
batteries are purchased and correctly disposed of.
f you wish to dispose of it yourself, please contact a
local recycling company for the disposal regulations
of your jurisdiction.

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9. Use by others
The Neo XXL wheelchair is suitable for continued use by others. Before it
is handed on to another user, it should be serviced by a specialist dealer
and undergo hygienic treatment. When transferring the wheelchair to
another user, please remember to give the new user this instruction
manual and the address of your specialist dealer.
10. Maintenance
Our customer service can provide a service schedule for the wheelchair
11. Lifting and holding points
Due to its weight, it is preferable to use ramps for loading the electric
wheelchair. If you need to lift the wheelchair nevertheless, only pick it
up by the frame (fig. 48) or the holding points (fig. 49 and fig. 50). Do
not grip the panel, electronics or other attachment parts. You can secure
the electric wheelchair for transport at the front and back of the frame
under the seat.
12. Transport
You can determine whether or not your wheelchair is approved for use
as a seat in a vehicle for transporting disabled people by referring to
the symbols on the CE sticker on the product:
Wheelchair suitable for use as a seat in a vehicle for
transporting disabled people (fig. A)
Wheelchair not suitable for use as a seat in a vehicle
for transporting disabled people (fig. B)
The wheelchair has also been marked with symbols on the frame which
quickly show you and your transport service provider if it is suitable for
transport in wheelchair accessible vehicles and where the fastening
points are located:
Wheelchair not suitable for use as a seat in a vehicle
for transporting disabled people (fig. C)
Fixation points on the restraint system (fig. D)
All products approved by B+B for use as seats in vehicles are tested
in accordance with ISO 7176-19. The tests in accordance with ISO
7176-19 were performed using restraint systems from AMF-Bruns. The
correct mounting of the restraint system is a prerequisite for the safe
transportation of the products in a vehicle for transporting disabled
people and the basis for the approval.
The restraint systems from AMF-Bruns provide the ideal points for the
provision of restraint force for the purpose of securing the products in
the vehicle for transporting disabled people (known by the German
term „Kraftknoten“, which is defined in the standard DIN 75078-2).
For the purpose of providing restraint in the vehicle for transporting
disabled people, the products must only be secured at these specific
fixation points („Kraftknoten“ points - fig. D). If possible, use a
permanently installed car seat and its belt system. Stow the wheelchair
in the luggage space.
The person responsible for the transportation should be familiar with
the current regulations for transportation as well as with the method of
operating the vehicle for transporting disabled people and the restraint
system.
A
B
C
D
C
The wheelchair must be inspected in accordance
with the service schedule and must be in good con-
dition..