Bischoff & Bischoff Neo User manual

Enjoy mobility.
Bischoff & Bischoff
Instru tion manual
Neo

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1| Preface 4
1.1 Signs and symbols
2| Important safety instructions 6
2.1 General safety instructions
2.2 Information on EMC interference
2.3 Brakes
2.4 Safety in vehicles
2.5 Travelling in traffic
2.6 Purpose
2.7 Indications
2.8 Contraindications
2.9 Declaration of Conformity
3| Overview of product and accessories 10
3.1 Checking the delivery
3.2 Package
3.3 Overview
3.4 Basic adjustments
3.4.1 Leg rests
3.4.2 Seat
3.4.3 Back rest
3.4.4 Arm rests
3.4.5 Side section
3.4.6 Control
3.4.7 Seat belt
Contents:

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4| Using the wheelchair 17
4.1 Description of controls
4.1.1 VR2 control
4.1.2 R-net control
4.1.3 LCD display and the most important symbols
4.1.4 Electrical adjustments
4.1.5 Diagnostic display
4.2 Entering and leaving
4.3 Moving with the wheelchair
4.4 Leg rests
4.5 Pushing the scooter
5| Technical Data 32
6| User care instructions 33
6.1 Cleaning and disinfection
6.2 Inspection before use
6.2.1 Brake check
6.2.2 Checking lights, indicators and horn
6.2.3 Checking the tyres
6.3 Battery
6.3.1 Charging
6.3.2 Replacing batteries
7| Maintenance instructions for dealers 37
8| Disposal 38
9| Transferring the wheelchair 38
10| Maintenance 38
11| Warranty 38
12| Warranty — certificate 39

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You have selected a high-quality electric wheelchair from
Bischoff & Bischoff. Thank you for your trust in our products.
The electric wheelchair has been designed to give you many
advantages and to meet your needs. The wide range of adjust-
ments for lower-leg length, knee angle, seat width, seat and
seat-back angle and the option of placing the control on the
right or left make it easy to adjust the wheelchair to the user's
individual body size.
The wheelchair can optionally be fitted with electrically ad-
justable components. In this case it is supplied with the R-net
control. The descriptions of basic adjustments in this manual
refer exclusively to the manual adjustments of knee angle,
seat angle and back angle.
The electric wheelchair is designed for use inside and outside.
Please read and follow the instruction manual carefully before
using your new electric wheelchair for the first time. The manual
is an integral and important component of the wheelchair.
Keep the instruction manual at hand and include with the
wheelchair when you transfer it to another owner. Repairs and
adjustments require specialised technical training and must be
carried out by Bischoff & Bischoff authorised dealers only.
1. Preface

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Caution! Indicates specially safety-relevant
instructions. Follow instruction manual.
Important! Indicates particularly useful
information in the specific context.
1.1 Signs and symbols

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2. Important safety
instructions
2.1 General safety
instructions
Practise using your new wheelchair on a small, flat area first to
prevent falls and hazardous situations. We recommend having
an assistant with you at this time.
Before using the wheelchair check that all attached compo-
nents are correctly fastened.
Before using the wheelchair practise operating it on a level
and restricted area. You should intensively practise using the
brakes and accelerating in a straight line and in curves.
Please note that changes in the balance of the wheelchair by
body movements or the load may increase the risk of tipping
to the side and backwards. The wheelchair must not be used
to transport more than one person or loads. Note the intended
use. Never use the wheelchair under the influence of alcohol
or other substances that could detract from your alertness or
physical and intellectual acuity.
Always use ramps to drive over obstacles.
Do not travel into an obstacle (step, kerb) without braking.
Be aware that the wheelchair may tip over when driving over
rough areas, hoists and ramps. Make sure that the clearance to
the sides, above and below is sufficient.
The controls must always be switched off when you get on or
off the wheelchair.
Always follow the traffic regulations on public streets. The
lights on the wheelchair must always be visible to other traffic
and pedestrians

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Wear bright, conspicuous clothing as much as possible. You will
be more visible in traffic. Please note that padding that is ex-
posed to direct sunlight may become hot and burn your skin if
it comes into contact with it. Cover these parts or protect the
wheelchair from direct sunlight.
Note that the wheelchair can only be pushed
with the drive uncoupled or on a level surface.
This disables the electromechanical brake. If this
is not observed fatal injuries may occur.
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2.2 Information on EMC
interference
Even though the wheelchair conforms to all applicable EMC
Directives and standards, other electrical devices (e.g. mobile
telephones) may cause interference with the electric wheel-
chair or it may itself cause interference. If you note any such
interference, either switch off the other device or your electric
wheelchair and move it away from the interference.
2.3 Brakes
The wheelchair is brought to a stop by the automatic brake
when the joystick is released. When the wheelchair is being
pushed no parking brake is available when the drive is discon-
nected. The drives must be connected to park the wheelchair.

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2.4 Safety in vehicles
Please note that the wheelchair must not be used as seating
in a vehicle. The user must transfer from the wheelchair to a
standard vehicle seat.
The wheelchair must be secured to prevent movement.
2.5 Travelling in traffic
The wheelchair is designed for use indoors and outdoors.
Please note that the wheelchair will be operating in traffic
and it must conform to laws and regulations governing traffic.
Do not endanger pedestrians or other traffic by careless
driving, particularly on footpaths.
2.6 Purpose
The Neo electric wheelchair is designed for use inside and
outdoors for persons who are unable to walk.
It is sufficiently compact and manoeuvrable for indoor use
and can also cover medium distances and minor obstacles
outdoors. Under EN 12184 it is classified in Category B.
The maximum load capacity is 200 kg

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Bis hoff & Bis hoff GmbH • 04.05.2011 9
2.7 Indication
Walking disability or serious difficulty in walking as a result of
• paralysis
• loss of limb
• defect or deformity in limbs
• joint contractures
• joint damage (not on both arms)
• other conditions
The use of an electric wheelchair is indicated if the use of
manually operated wheelchairs is impossible because of the
handicap but competent operation of an electromechanical
drive is still possible.
2.8 Contraindication
Electric wheelchairs are not suitable for persons
• with severe equilibrium disorders
• with reduced and inadequate vision
• with serious cognitive restrictions
2.9 Declaration of
Conformity
B+B as the manufacturer of the product declares in sole
responsibility that the Neo electric wheelchair fully complies
with the requirements of Directive 93/42/EEC.

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3. Overview of product
and accessories
3.1 Checking the delivery
All B+B products are inspected before they leave our factory
and the CE mark is applied. The wheelchair is supplied in a
special carton. After unpacking the wheelchair, keep the carton
if at all possible. It can be used for subsequent storage or
return of the product.
The wheelchair generally is delivered and instruction in its use
is given by a qualified dealer in medical products.
If the wheelchair is delivered by rail or road transport it must
be inspected for shipping damage in the presence of the delivery
person. If any damage is detected, contact our customer ser-
vice department immediately (Tel.: + 49 700/6000 7070).
Check the contents of the package for completeness and
damage. If any discrepancies or damage are detected,
contact our customer service department immediately
(Tel.: + 49 700/6000 7070).

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3.2 Package
Check the contents of the package for completeness
immediately on receipt.
The package contains:
• packaging material
• electric wheelchair (ready for use with 2 batteries)
• VR2 control (R-net with electrical adjustment of components)
• battery charger
• seat cushion
• tool kit
• instruction manual
Push handle
Back rest
Control
Arm rest
Side section
Seat cushion
Headlight and indicator
Rear light and indicator
Drive wheels
Foot rests
Swivelling wheels
3.3 Overview
Fig. 1

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3.4 Adjustment
Before using the wheelchair for the first time it must be
adjusted for your body size. This is the only way to ensure
extended use without fatigue in a physiologically correct
posture. The basic adjustments of the wheelchair are described
below. You should have all adjustments made by your dealer.
3.4.1. Leg rests
Lower leg length
• The lower leg length can be adjusted over a range of
35.5 - 42.5 cm.
• Loosen the screw and pull the bolt out
• Set the required height.
• Insert the bolt and tighten the screw.
Fig. 2
Foot plate angle
• The angle of the foot plate can be adjusted
by a toothed rack.
• Loosen the screws at the side of the foot plate.
• Set the angle of the foot plate as required.
• Tighten the screw again. Use Loctite 243 for fastening.
Fig. 3
Make sure that new self-locking nuts are always used
for complete security.

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Bis hoff & Bis hoff GmbH • 04.05.2011 13
Fig. 5
3.4.2 Seat
Seat depth
• The seat depth can be adjusted from 42 to 51 cm.
• First remove the seat cushion.
• Release the screws and move the seat base
to the required position.
• Tighten the screws again.
Seat width
• The width of the seat is adjusted by moving
the side sections.
• Loosen the screws and remove the memory stick.
• Move the side tube to the desired position.
• Insert the memory stick and tighten the screws.
Fig. 6
Knee angle
• The angle of the leg rests can be adjusted by
a perforated plate.
• Release the red locking clip on the inside
and pull the pin out.
• Move the leg rest to the desired position.
• Insert the pins and lock them with the locking clip
to lock the leg rest in position.
Fig. 4
Make sure that both memory sticks are
in the same hole position on the left and right.

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Fig. 7
3.4.3 Back rest
The angle the seat back of the electric wheelchair can be
adjusted very simply and without requiring force. The back
can also be folded completely forward.
• The seat back angle can be adjusted
from 5° forward to 75° back.
• Release the red locking clips on the right and left
at the perforated screen and pull the pins out.
• Move the back rest back to the desired position.
• Insert the pins and lock them with the locking clip
• To fold the back completely forward or to remove it release
the bottom locking clips on the right and left and pull the
pins out.
• When you want to replace the seat back,
proceed in reverse order.
• Insert the pins and lock them with the locking clip.
Fig. 8a
Fig. 8b
Seat angle
• Loosen the clamping lever until the seat angle
can be adjusted (do not pull out).
• Set the required seat angle.
• Tighten the clamping lever again.

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Bis hoff & Bis hoff GmbH • 04.05.2011 15
Fig. 9
3.4.4 Arm rests
The arm rests can be removed completely to allow the user to
enter and leave the wheelchair from the side. The height of the
arm rests and the distance to the seat back can also be adjusted,
and they can also be moved to the side when the seat width is
adjusted.
Removing arm rests
• To remove the arm rests loosen the knurled screw
and pull the arm rest upwards.
• When installing the arm rests make sure that they
are pushed in to the stop and fixed in position.
Adjusting height
• Loosen the lever screw and pull it out completely.
• Move the arm rest to the desired position.
• Tighten the lever screw again to fix it in position.
Distance to seat back
• Unscrew the Allen screw and remove it completely.
• Move the arm rest to the desired position.
• Replace the Allen screw and tighten it.
Fig. 10
Fig. 11

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3.4.5 Side section
The height of the side sections can be adjusted with the arm
rests and they can be moved sideways to adjust the seat width.
• For side adjustment see the section on adjusting
the seat width.
• For height adjustment see the section on adjusting
the arm rests.
3.4.6 Control
The control can be attached under the arm rest on the right
or left. The position can also be adjusted to the length of the
underarm.
• Unscrew the lever screw under the arm rest.
• Mount the control under the opposite arm rest.
Tighten the lever screw.
3.4.7 Seat belt
The seat belt is attached to the sides of the frame.
• Adjust the length of the seat belt to fit you
by moving the buckle.
• Lock the belt with the buckle.
• Unlock the belt by pressing the red button
on the belt buckle.
Note that the control cable will have to rerouted.
Have this done by a technician.
Fig. 12
Fig. 13

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Bis hoff & Bis hoff GmbH • 04.05.2011 17
4. Using the wheelchair
4.1 Description of functions
of controls
Once you have adjusted the wheelchair to your satisfaction,
familiarise yourself with the functions of the controls.
If the wheelchair has been ordered without electrical adjust-
ment of seat back, seat angle and knee angle, the VR-2 control
made by PG Drives Technology is installed. Electrical adjust-
ment components can be ordered as aftermarket components,
but they must be installed by an authorised service technician.
If the wheelchair has been ordered with electrical adjustment
of seat back, seat angle and/or knee angle, the R-net control
made by PG Drives Technology is installed. The functions of the
two types of joystick control are described separately below.

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Fig. 14
Fig. 15
4.1.1 VR-2 control
Charging and
programming jack
Joystick Control panel

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Fig. 16
Battery status display
The battery status display shows the charge status. If the display
is in the green range, the battery is sufficiently charged.
If the display is in the red range, the wheelchair can only be
used for a short distance and the battery should be charged
as soon as possible (see charging procedure).
On/Off button
Press this button to switch on the wheelchair.
Display of mode
The mode display shows the preselected mode. Settings from
1 to 5 LEDs are available. The modes indirectly define the
maximum available speed when the joystick is moved, i.e. in
mode 5 the highest maximum speed is available and in mode
1 the lowest.
Setting the mode
Press these buttons to change the mode, i.e. increase (right)
or reduce (left) the maximum available speed. The speed is
controlled by movement of the joystick.
Fig. 17
Fig. 18
Fig. 19

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Fig. 20
Fig. 21
Fig. 22
Light
Use this button to switch on the active lighting system of your
wheelchair when darkness falls or when travelling through
dark areas such as tunnels. This will make you more visible to
other traffic.
Warning indicators
Press this button to switch on the warning indicators in emer-
gency situations, such as inability to move the wheelchair. All
four indicator lights will flash and signal other traffic that your
wheelchair is disabled.
Indicators (left/right)
Use this button to switch on the left or right indicators of your
wheelchair to signal other traffic that you wish to change your
direction of travel to the left or right. Press the button again to
switch off the indicators.
Immobiliser
To protect your wheelchair from unauthorised use or theft
store it in a locked room or activate the immobiliser.
• Press and hold the On/Off button until you hear a beep
and release it.
• Move the joystick in the direction of travel and then to the
neutral position. It will beep in each position. Now the
control is locked.
• Switch on the controller with the On/Off button.
• Move the joystick in the direction of travel and then
to the neutral position. It will beep in each position.
Now the control is released.