Black Box EVEMS240-100-3R User manual

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© Copyright 2023 Black Box Innovations Inc.
Compact Design Fits Around Most Electrical Panels
Dimensions: L: 8 ¼ ” x W: 6 ½ ” x D: 4 ¼ ”
Dimensions: L: 210mm x W: 165mm x D: 108mm

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© Copyright 2023 Black Box Innovations Inc.
MAIN RATING SUPPLY MONITORED
240-208V / 120V, Single Phase –60 - 200 Amp *Depending on Device Model
MAX RATING OF GENERAL USE DEVICE CONTROLLED
240-208V or 120/240V Single Phase –50 Amp Resistive Load
240-208V or 120/240V Single Phase –40 FLA, 240 LRA @ 240/277V
EV CHARGER TO BE CONTROLLED
240-208V or 120/240V Single Phase 25 Amp up to 60 Amp Breaker for
240-208V or 120/240V Single Phase 20 Amp up to 48 Amp Charger
MODEL NUMBERS BY TYPE
EVEMS240-100-3R for 60 - 100 Amp Electrical Service
EVEMS240-200-3R for 125, 150, 200 Amp Electrical Service
INSTALLATION MANUAL
READ AND SAVE THESE INSTRUCTIONS
CAUTION: DO NOT STORE THIS MANUAL OR OTHER COMBUSTIBLE
MATERIALS INSIDE THE EVEMS OR OTHER ELECTRICAL PANELS

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TABLE OF CONTENTS
Introduction ____________________
3
Safety _________________________
3-4
Specifications ___________________
4-5
Installation Diagram ______________
5
Installation Instructions ___________
6-11
Maintenance ___________________
11
Troubleshooting _________________
11-13
Contactor Assembly &Maintenance__
14-15
Information ____________________
16-17
INTRODUCTION
The contents of this manual are subject to copyright protection and other intellectual property
protection of Black Box Innovations Inc. and its licensors. Without the written consent of Black Box
Innovations Inc. this installation manual cannot be modified, reproduced, or copied. The following logos
are trade names or trademarks of Black Box Innovations Inc. in the United States and Canada. If you
would like more information, please submit a request.
IMPORTANT SAFETY INSTRUCTIONS
WARNING –INSTRUCTIONS PERTAINING TO A RISK OF FIRE OR ELECTRIC SHOCK
When using electric products, basic electrical shock and fire prevention precautions should always be
followed including, but not limited to, arc-flash protection, pre-energizing electrical resistance checks,
availability of fire prevention equipment, and the use of appropriate installation and testing tools. Read

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all instructions before using this product. Do not use this device if parts are broken, cracked, or
defective, instead please contact the manufacturer. Installation and servicing must be carried out by a
qualified professional. Use appropriate caution when connecting and disconnecting the device from any
power source. Always make sure the device is disconnected from the power source before beginning
installation or maintenance service. Installation must be completed to relevant local codes.
SPECIFICATIONS
This device has a monitoring system that can protect an electrical distribution circuit by switching a load
on or off based on its main breaker size and on what the system usage is. It will act to prevent systems
connected to it from overloading the electrical distribution circuit. It does so by turning off the power to
the load connected to it for the duration that the computational algorithm determines it is necessary as
it relates to the main breaker sizing.
Voltage
240/208V or 120/240V AC single phase
Main Lug Wire Size & Torque
14 - 4 AWG (Cu only)
Torque for Cu 75°C: 40-44 in-lbs (5 Nm)
Contactor Insulation System
120°C, Class B
Frequency
50 or 60 Hz
Operation ambient temp.
-22°F to 104°F (-30°C to 40°C)
Dimensions*
Weight*
8 ¼ "(H) x 6 ½ "(W) x 4 ¼ "(D)
5.5 lb
210mm(H) x 165mm(W) x 108mm(D)
(2.50 kg)
*Dimensions and weight are approximate figures and are subject to change without notice.
PROHIBITING - No access for unauthorized persons
CAUTION - Warning of a danger or a dangerous situation
ELECTRICAL HAZARD - Warning of a potential electrical hazard that could result in
injury and/or fire

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Applicable Model Naming Convention
Device Name, Voltage –Max Main Service Breaker Size
EVEMS240 –100-3R
EVEMS240 –200-3R
Operation After Power Outage
In the event of a power outage, the device automatically restores the power supply to the vehicle
charging station or receptacle when power returns and the algorithm determines that the current draw
and other factors are under the setpoint for the determined period set by the installer.
INSTALLATION DIAGRAM

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INSTALLATION INSTRUCTIONS
Enclosure Assembly Illustrative Diagram
STEP 1: CHECK THE CONTENTS OF THE PACKAGE
Model#: DEVICEXXX-XXX
1 x Controller & enclosure, 1x Bag enclosure assembly items 2 x Current monitoring devices,
1 x Bag including miscellaneous pieces, 1 x Installation instructions, 1 x Black Box device controlled label
STEP 2: PREPARING FOR THE INSTALLATION
WARNING –INSTRUCTIONS PERTAINING TO A RISK OF FIRE OR ELECTRIC SHOCK
1.Disconnect power to all devices being worked on or within an unsafe distance to the working area.
2.Select the device installation location.
-The recommended place for the device to be installed is directly above the main panel and
with adequate air circulation. See Installation Diagram for suggested locations.
NOTE: The device controller must be mounted so that the nameplate remains visible at all
times. It must not be installed in the orientation with the cover facing the ground.
DO NOT install the device:
-In a location with a high level of risk as defined by local electrical codes or in a hazardous location.
For example, nearby flammable materials, explosives or fuels, chemical products, and hazardous
vapors.

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STEP 3: INSTALLATION OF THE DEVICE
Ensure no dust or metal particles enter the contactor as all contactors can be affected negatively by
particles entering the active surfaces. Do not blow out particles when completing the installation.
Instead, use a vacuum to clean out the enclosure.
1. Loosen the two cover screws and remove the enclosure cover.
2. Attach the device securely to the desired location. There are multiple acceptable orientations. Do not
mount with the cover plate facing down.
3. Remove the internal control partition by unscrewing the two screws inside the enclosure.
4. Install current monitoring devices on the main service wires to be monitored by clipping them onto
each main line paying attention to the arrow inside the window and labeling that indicates the
direction of current flow and orientation of connection. Current monitoring devices should be
installed so that no part of them will directly conduct electricity from exposed live parts. Ensure the
closing clip is secured shut and fastened with a cable tie. Fasten the current monitoring devices in
place with the cable ties. Review and observe all local safety procedures when installing and working
near live parts.
5. Ensure main line lugs have not come loose with the installation of current monitoring devices.
6. Install the current monitoring device wire leads from the service area to the device control partition
area ensuring the polarity of the leads remains as from the factory. If connectors are disconnected
the factory-installed polarity must be maintained. (DO NOT coil wires near or install them parallel to
any other 120/240V wires as this may cause improper operation. DO NOT short wire leads together or
to ground at any time. Install leads with mechanical protection from damage.)
7. Insert the two blue current monitoring device connectors into the corresponding two blue
receptacles on the control board. Trim wires as needed but maintain wire polarity in the blue
connectors and ensure wires and connectors are seated well in each receptacle. (The correct polarity
should have the red wire closest to the wall of the partition while the connector is plugged into the
socket.)
8. Set up switches and observation time dial as indicated in the chart located on page 10 and diagram
later in this document or the back of the cover of the enclosure. The switches will tell the computer
both the service size and the controlled device’s current rating. The dial will provide the time
element for the algorithm to turn the end device being controlled back on between 0-15 minutes
(clockwise is greater). It is recommended to start with the center of travel. These switches and dial
are located on the control board.

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9. Re-install the cover of the control partition inside the enclosure by reinstalling the screws removed
previously and tightening them until snug. Do not over-tighten. Be sure not to pinch any wires or
strip the screws.
10.Install electrical lines from the supply breaker for the controlled device to the marked LINE SIDE (L1
& L2) of the contactor and bonding/ground attachment.
*** WARNING: Contactor electrical connections MUST be torqued to 40-44 in-lb (5 Nm) to avoid
objectionable operational noise, overheating issues, and premature failure. ***
11.Install electrical wires from the end device to be controlled (i.e. EV charger) to LOAD SIDE (T1 & T2)
of contactor and bonding/ground as required by local electrical codes. Ensure wire terminals are
torqued to 40-44 in-lb (5 Nm). If the neutral or identified conductor is used for the end device it can
be spliced in the enclosure with the wire nut provided for the following copper wire combinations -
2 #6, 2 #8, or 2 #10.
12.When safe, energize the device and check the control board for the red light to be on, indicating
power. The green output light should correspond to the state of the contactor and should not be
flashing. If the green light is flashing continuously, it indicates that there is little to no current being
read by one or both current monitoring devices. Most operating installations should have some
current flow on both monitored main electrical lines so a flashing green led may indicate improper
installation of one or both current monitoring devices. The green LED will stop flashing when it
senses some current on both main lines. Although it will still operate with one current monitoring
device not reading current, the installation should be verified. To do this, turn on a high-current
240V device in the electrical system and the LED should stop flashing. If it does not, recheck the
current monitoring device installation from step 3 ensuring that the polarity of the current
monitoring devices is correct, and all connections are secure. If this is all correct, contact the
manufacturer.
13.Install included “Black Box Device Controlled Label” on the end device being controlled to indicate it
is a controlled device and occasional off times are normal. Then record the values of the electrical
service and the end device that is connected to it in the indicated areas on the EVEMS label. Finally,
label the electrical panel schedule to indicate the breaker numbers that connect the controlled
device and indicate that it is controlled by the Black Box energy manager.
14.Install the enclosure cover and when safe to do so, energize the system.
(Note: The contactor may not close until a computational observation time of between 0 - 15
minutes. The algorithm must be satisfied that the system will remain below 80% of the rated main
breaker and other values included in it. This is partially dependent on the setting of the timer
adjustment screw (blue & white) on the control board. If this observation time is too long, it can be
adjusted by turning this dial setting counter-clockwise but this should not be set below 1 minute to
avoid undesired operation.)

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REMOTE SHUTDOWN OVERRIDE
A remote shutdown override can be used by connecting a dry contact from a separate control device to
the green terminals on our control board as shown above. When our controller detects the closure of
this dry contact it will de-energize the device it is controlling as long as it remains in this state. Once the
dry contact opens (resumes its normal state) our device will also resume normal computer-controlled
operation. This can be used with most dry contacts. Some examples of these are a building control
system, rotational scheduled timer, emergency override, auxiliary current monitoring devices, or
something similar. The required wiring to be used is a shielded 2-wire, 18 AWG cable, with a maximum
length of 200 ft (61 m).
SETTINGS CHARTS
WARNING: TESTING, MAINTENANCE, AND TROUBLESHOOTING SHOULD ALWAYS BE CARRIED OUT BY QUALIFIED PERSONNEL.
REASONABLE SAFETY PRECAUTIONS SHOULD ALWAYS BE TAKEN AROUND ELECTRICAL DEVICES AND OUTLETS TO PREVENT FIRE,
ELECTRIC SHOCK, AND INJURY TO PERSON.
See the setting diagram chart on the inside cover and on the next page as well as continued
installation instructions.
Only use the setting appropriate for the model of the device. For example, the blue settings for an
EVEMS240-100-3R are for electrical service sizes of 100A and under. While the green settings for
EVEMS240-200-3R are for service sizes of 125A and over.

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All settings are applicable for EV chargers or other loads that tolerate switching their power off when required. For other
loads that are not specifically listed in the chart use the next higher setting compared to the rating of the load.
Red LED: Power Green LED: Output ON/OFF & Diagnostic
White/Blue Dial Time Setting: 0-15 min.
(Location of Dial and Switches may vary)
Below Settings are for Main Breakers Rated at 80% Continuous Load Only
Main
Electrical
Service
Monitored
Breaker Size
End Device
Controlled
Max Current
Draw
EV Charger
Suggested
Breaker Size
For 80%
Load
DIP
Switch
1
DIP
Switch
2
DIP
Switch
3
DIP
Switch
4
DIP
Switch
5
60
20
25
OFF
OFF
OFF
OFF
OFF
60
24
30
OFF
OFF
OFF
OFF
ON
70
20
25
OFF
OFF
OFF
ON
OFF
70
24
30
OFF
OFF
OFF
ON
ON
90
30/32
40
OFF
OFF
ON
OFF
OFF
90
40
50
OFF
OFF
ON
OFF
ON
100
24
30
OFF
OFF
ON
ON
OFF
100
30/32
40
OFF
OFF
ON
ON
ON
100
40
50
OFF
ON
OFF
OFF
OFF
100
48/50
60
OFF
ON
OFF
OFF
ON
125
30/32
40
OFF
ON
OFF
ON
OFF
125
40
50
OFF
ON
OFF
ON
ON
125
48/50
60
OFF
ON
ON
OFF
OFF
150
30/32
40
OFF
ON
ON
OFF
ON
150
40
50
OFF
ON
ON
ON
OFF
150
48/50
60
OFF
ON
ON
ON
ON
200
30/32
40
ON
OFF
OFF
OFF
OFF
200
40
50
ON
OFF
OFF
OFF
ON
200
48/50
60
ON
OFF
OFF
ON
OFF
Below Settings are for Main Breakers Rated at 100% Continuous Load Only
60
20
25
ON
OFF
OFF
ON
ON
60
24
30
ON
OFF
ON
OFF
OFF
100
30/32
40
ON
OFF
ON
OFF
ON
100
40
50
ON
OFF
ON
ON
OFF
100
48/50
60
ON
OFF
ON
ON
ON
125
30/32
40
ON
ON
OFF
OFF
OFF
125
40
50
ON
ON
OFF
OFF
ON
125
48/50
60
ON
ON
OFF
ON
OFF
150
40
40
ON
ON
OFF
ON
ON
150
48/50
50
ON
ON
ON
OFF
OFF
200
30/32
40
ON
ON
ON
OFF
ON
200
40
50
ON
ON
ON
ON
OFF
200
48/50
60
ON
ON
ON
ON
ON

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STEP 4: TEST FOR OPERATION
WARNING: TESTING, MAINTENANCE, AND TROUBLESHOOTING SHOULD ALWAYS BE CARRIED OUT BY QUALIFIED PERSONNEL.
REASONABLE SAFETY PRECAUTIONS SHOULD ALWAYS BE TAKEN AROUND ELECTRICAL DEVICES AND OUTLETS TO PREVENT FIRE,
ELECTRIC SHOCK, AND INJURY TO PERSON.
Testing for correct installation and device operation can be done by switching the Energy Manager into
“test mode”. This can be done by turning the time dial located on the control board all the way counter-
clockwise to 0 minutes. Black Box Innovations' optional Operational Testing Device can be used to
simulate load percentages of the main service. This optional Operational Tester can be purchased on
our website at www.blackboxelectrical.com/collections/all. This can also be done by loading the service
to over 80% or 100% of its rating depending on settings and verifying that the controlled device is
switched off. Then remove all loads while maintaining device power and wait for 15 min or less for it to
switch back on again. Once testing is complete be sure to turn the timing dial located on the control
board back to the desired observation time setting.
Warning: Warranty VOID if any devices are installed incorrectly.
MAINTENANCE
WARNING: TESTING, MAINTENANCE, AND TROUBLESHOOTING SHOULD ALWAYS BE CARRIED OUT BY QUALIFIED PERSONNEL.
REASONABLE SAFETY PRECAUTIONS SHOULD ALWAYS BE TAKEN AROUND ELECTRICAL DEVICES AND OUTLETS TO PREVENT FIRE,
ELECTRIC SHOCK, AND INJURY TO PERSON.
Do not use any cleaning solvents or other combustibles on the devices, as this can cause risk of fire,
improper device operation, or risk of electric shock and/or injury.
Electrical connections should be maintained to the standard set by CSA Z463 and inspected, maintained,
and re-torqued annually. The interval between maintenance cycles may need to be reduced in areas
with high ambient temperature variance or dusty environments.
For contactor disassembly and maintenance instructions please see pages 14-15 of this document.
*** WARNING: Contactor electrical connections MUST be torqued to 40-44 in-lb (5 Nm) to avoid
objectionable operational noise, overheating issues, and premature failure. ***
TROUBLESHOOTING
WARNING: TESTING, MAINTENANCE, AND TROUBLESHOOTING SHOULD ALWAYS BE CARRIED OUT BY QUALIFIED PERSONNEL.
REASONABLE SAFETY PRECAUTIONS SHOULD ALWAYS BE TAKEN AROUND ELECTRICAL DEVICES AND OUTLETS TO PREVENT FIRE,
ELECTRIC SHOCK, AND INJURY TO PERSON.
Contactor does not close when the initial device is powered on:

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There is an initial delay when the device is powered on while the computer algorithm is checking the
electrical service. The contactor will not close until a computational observation time elapses. During
this time the current draw on the main electrical service wires must remain below threshold current
values of 80% or 100% depending on the settings of the main breaker size. This is also dependent on the
setting of the timer adjustment screw (blue & white) on the control board referred to under installation
instructions #8 and the chart in the instructions and other algorithmic values. If this observation time is
too long, it can be adjusted by turning this screw counter-clockwise. You can follow the procedure for
testing and operation in this manual to test the device. If this test shows the device is not working, then
check to see if the red LED on the control board is on. Also, check for 240/208V power at the line side
terminations (L1 & L2) on the contactor. If there is appropriate power present and the red LED is on,
then check that both the red and two blue wires with connectors (stake-ons) are on the terminals that
are plugged into the line side of the contactor and are secure. Once this is confirmed, then check that
the black and blue wires with connectors on either side of the contactor coil are secure. If they are
secure, next check the field-installed wires in the contactor lugs on both the line side (L1 & L2) and load
side (T1 & T2) are properly installed. Next, ensure the current monitoring device is secured shut and
connections are the correct polarity. Also, Ensure the current monitoring device wires and connectors
are fully seated in the respective connectors and receptacles. If these items all have been checked and
the issue is not resolved, please de-energize the device and contact the manufacturer.
Improper operation of devices contactor:
Check if the length of the current monitoring device lead wires are coiled close to, or run parallel to
other 120/240V lines and if so, move them away from the area, as this can cause improper operation.
Next, check if the current monitoring devices are closed and secured shut with the provided cable ties. If
they are, check if the current monitoring devices are installed in the correct orientation as shown on the
label and with the arrow shown inside the current monitoring device’s eye (window opening) pointing in
the direction of the current flow. If the orientation is correct, then verify that both service wires are
consistently well below the operational current specifications for up to 15 minutes (depending on the
setting of timer adjustment) with an amp meter. Ensure the current monitoring device connections are
the correct polarity (while plugged into the control board the red wire should be closest to the partition
side wall on each plug). Ensure the current monitoring device wires and connectors are fully seated in
the respective connectors and receptacles.
If the green LED is flashing it indicates there has been no current recorded on one or both current
monitoring devices for some time. If this is the case, please check the procedure in installation

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instructions #12. If these instructions are followed and improper operation still exists, please de-
energize the device and contact the manufacturer.
Contactor chatters on and off or makes a loud humming noise:
Some humming is normal in all devices that have an electrical coil or contactor but if this is
objectionable check the following: Verify approximately 240V (or 208V depending on the service
voltage) between the contactor coil terminals when the contactor is closed. If this is below 200V check
the voltage on the line side of the contactor to ensure rated supply system voltage is available. (It
should be above 200V). Check for the same steady voltage on the load side of the contactor when the
contacts are closed. If the voltage is below 200V then it is below specifications and it will need to be
addressed with the utility provider or via voltage drop calculation and adjustment. If the voltage is
between 200 –260V at all specified locations, then the most common cause of an abnormally noisy
contactor that is still operating normally is dust or other particles in the active part of the contactor. The
contactors can be disassembled, and the core surfaces can be cleaned to remedy this. For contactor
disassembly and maintenance instructions please see pages 14-15 of this document. Do not allow
installation particles or dust particles to be blown around the enclosure at installation and operate in a
clean environment.
If the contactor is chattering on and off and the voltage at the load side of the contactor is not steady,
then verify that the timer adjustment screw (blue & white) on the control board is set approximately ½
way between the left and right rotation. If adjustment is needed, insert a screwdriver and adjust
accordingly. Then reset the power to the device and check for proper operation. The farther this dial is
turned clockwise the more time the computer algorithm will watch the service loading before allowing
the load side (i.e.: EV charger) to energize. Ensure the current monitoring device connections are the
correct polarity (red wire closest to the plastic partition when it is plugged into the socket). Ensure the
current monitoring device wires and connectors are fully seated in the respective connector and socket.
The device is built with noise isolators between the contactor and the enclosure as all contactor coils
will make some slight humming sound when in operation. If the screws that attach the contactor to the
enclosure are overtightened or the rubber acoustic isolators are removed any sound may be amplified.
These screws can be adjusted to allow for acoustic separation while maintaining the connection
between the enclosure and contactor chassis. These screws should be tightened to 5.5 in-lb (0.6Nm).
If these things are checked and the contactor is still chattering or making a loud noise, please de-
energize the device and contact the manufacturer.
*** WARNING: Contactor electrical connections MUST be torqued to 40-44 in-lb (5 Nm) to avoid
objectionable operational noise, overheating issues, and premature failure. ***

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Disassembly
Step 1: Remove contactor from EVEMS enclosure and disconnect from all power sources before performing service or
maintenance.
Step 2: Disconnect blue Jumper Wire from both points on contactor.
Step 3: Flip contactor over to access the Base mounting plate located on bottom of contactor.
Step 4: Remove two Screws found on top and bottom of Base mounting plate. Be careful not to misplace any small
pieces.
Step 5: Look for debris inside Contactor. Lightly sand where Core and Contactor surfaces meet (as shown in Figure “A”)
with fine-grit sandpaper. Ensure there is a clean and flat mating surface. Once done remove all dust and other particles
from the area. It is recommended not to blow into assembly, rather use a vacuum to remove debris and dust.
*Figure A
Step 6: Carefully inspect contactor assembly pieces for wear or defect before reassembly.
Reassembly
Step 1: Install both Springs onto Spring seats. Springs should be seated properly on both contactor assembly and
Electrical coil mating surfaces.
Step 2: Install Electrical coil into contactor and spring assembly, ensuring springs do not shift out of seated position.
Step 3: Install both copper Shading coils back onto Core seats
Step 4: While holding assembly together install Core with Shading coils into contactor and coil assembly.
Step 5: While holding assembly together, install Base mounting plate onto contactor assembly.
Step 6: Install two Screws to top and bottom of the Base mounting plate to torque specifications 5.5 in-lbs (0.6 Nm).
Step 7: Install blue Jumper Wire as shown in diagram.
Step 8: Reinstall contactor to the enclosure with provided screws and acoustic isolator assembly to torque specifications
5.5 in-lbs (0.6 Nm)
Step 9: Verify operation with Hand-Held operational testing device available for purchase at
www.blackboxelectrical.com
WARNING: Contactor connections MUST be torqued to 40-44 in-lb (5 Nm) to avoid objectionable noise, overheating issues, and premature
failure. Fixed torquing tool available for order on our website at www.backboxelectrical.com
Do not allow installation or dust particles to be blown around the enclosure and operate in a clean environment
Scan the QR code for Black Box Innovations Contactor Assembly & Maintenance Instructional Video

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INFORMATION
This document contains important instructions
which must be followed during the installation, and
maintenance of this device.
Notes
After installation verify that the device is securely
attached to an adequate structure in a well-
ventilated location.
It is the installer’s responsibility to verify that the
electric power source is adequate for the use of the
device.
Do not use any solvents to clean this device.
Do not paint or apply exterior finishing to this device.
Do not use this energy management system with end
devices that require constant power.
CAUTIONS
The installation of the device must be done to the
latest electrical code requirements and with the
consultation of, and according to the manufacturer’s
specification and guidelines of both the Electrical
Vehicle (EV) and the Charging Station. This device will
shut off and re-energize electricity to both the
Electric Vehicle, its Charging Station, or other load-
side devices without notice.
WARNING
Read all documentation provided by the device
manufacturer before using this product and follow
the installation and setup procedures. Always
disconnect any and all sources of power before
starting work.
Do not modify, repair, or dismantle the device.
Never introduce water or any other liquids to the
area around or on this device.
Do not install the device near flammable materials,
explosives or fuels, chemical products, and vapors.
Do not install this device in a hazardous or wet
environment or location.
Disconnect this device immediately if defective or
damaged in any way and contact the manufacturer.
Any improper use of the device could result in
serious injuries, death, or damage to property.
Any improper use of the device can cause damage
which will void the warranty.
Never use the device above or below the
temperature range of -22°F to 104°F (30°C to 40°C).
The devices must be always kept free of frost and
water vapor.
Feedback
We are always happy to hear your feedback and we
look forward to hearing from you. Please email all
comments to
[email protected]
You can also contact us by clicking on the message us
button on our website at www.blackboxelectrical.com
or by calling us at our toll-free number 1 (833) 325
5269.

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Limited warranty
1. Black Box Innovations Inc. warranties this device
against any defects for a period of one year from the
date of shipping. The warranty is limited to the
components and equipment supplied by Black Box
Innovations Inc.
2. Black Box Innovations Inc. may undertake repair or
replacement, at the site or the manufacturing location,
at its option, of the defective material only after an
evaluation has been made by its representative.
3. If, in the opinion of Black Box Innovations Inc.
installation has been done incorrectly, or the device is
used inappropriately, or repairs have been done by
unauthorized personnel other than representatives of
Black Box Innovations Inc., the warranty will be
automatically void.
4. Black Box Innovations Inc. will not be held liable for
damages or delays and will not be required to pay the
transport cost of the charge controller claimed to be
defective.
5. Prior written consent must be made by Black Box
Innovations Inc. before repairs, replacement,
modifications, or compensation is to be made.
6. Black Box Innovations Inc. shall not be liable for any
indirect damages or delays caused by inadequate
workmanship, or materials on devices installed. This
also applies if the installations are not made in
accordance with the manufacturer’s instruction, local
electrical codes, as well as specifications of devices
powered through this device.
7. Black Box Innovations Inc. shall not be liable for
any direct or indirect damages or delays for any
devices that are connected to this device that can
not tolerate having supplied power switched off for
any time period specified by the device or when the
device is in need of repair or maintenance.
8. Any device or accessory supplied with this device
to be installed or connected remotely from the
charge controller will be guaranteed by the
manufacturer only under the conditions mentioned
in paragraphs 6 & 7 and in accordance with the rest
of this document.
9. Any repairs made at the Black Box Innovations Inc.
factory are warrantied for 30 days from the date of
repairs.
10. Any components supplied for repairs are
warrantied for the remaining of the warranty on the
original product or 90 days whichever is longer.