Black Box iPATH ACR1000A-CTL-24 User manual

iPATH Agility Controller manages your Agility
network and its connected users.
This self-contained server unit contains all necessary hardware and software.
iPATH™ Agility Controller
ACR1000A-CTL-24 ACR1000A-CTL-48 ACR1000A-CTL-96
ACR1000A-CTL-192 ACR1000A-CTL-288 ACR1000A-CTL-ULC
Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S. call 724-746-5500)
FREE technical support 24 hours a day, 7 days a week: Call 724-746-5500 or fax [phone]
www.blackbox.com • [e-mail]
Customer
Support
Information
®
NETWORK SERVICES
®

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Trademarks Used in this Manual
Black Box and the Double Diamond logo are registered trademarks of BB Technologies, Inc.
Mac is a registered trademark of Apple Computer, Inc.
Linux is registered trademark of Linus Torvalds.
Windows is a registered trademark of Microsoft Corporation.
NetWare is a registered trademark of Novell, Inc.
Sun is a trademark of Sun Microsystems, Inc.
Unix is a registered trademark of UNIX System Laboratories, Inc.
BSD is a registered trademark of UUNet Technologies, Inc.
Any other trademarks mentioned in this manual are acknowledged to be the property of the trademark owners.
We‘re here to help! If you have any questions about your application
or our products, contact Black Box Tech Support at 724-746-5500
or go to blackbox.com and click on “Talk to Black Box.”
You’ll be live with one of our technical experts in less than 60 seconds.

FCC and IC RFI Statements
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Federal Communications Commission and Industry Canada Radio Frequency Interference
Statements
This equipment generates, uses, and can radiate radio-frequency energy, and if not installed and used
properly, that is, in strict accordance with the manufacturer’s instructions, may cause interference to radio communication. It has
been tested and found to comply with the limits for a Class A computing device in accordance with the specifications in Subpart
B of Part 15 of FCC rules, which are designed to provide reasonable protection against such interference when the equipment is
operated in a commercial environment. Operation of this equipment in a residential area is likely to cause interference, in which
case the user at his own expense will be required to take whatever measures may be necessary to correct the interference.
Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to
operate the equipment.
This digital apparatus does not exceed the Class A limits for radio noise emission from digital apparatus set out in the Radio
Interference Regulation of Industry Canada.
Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de
la classe A prescrites dans le Règlement sur le brouillage radioélectrique publié par Industrie Canada.

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Instrucciones de Seguridad
(Normas Oficiales Mexicanas Electrical Safety Statement)
1. Todas las instrucciones de seguridad y operación deberán ser leídas antes de que el aparato eléctrico sea operado.
2. Las instrucciones de seguridad y operación deberán ser guardadas para referencia futura.
3. Todas las advertencias en el aparato eléctrico y en sus instrucciones de operación deben ser respetadas.
4. Todas las instrucciones de operación y uso deben ser seguidas.
5. El aparato eléctrico no deberá ser usado cerca del agua—por ejemplo, cerca de la tina de baño, lavabo, sótano mojado o cerca
de una alberca, etc..
6. El aparato eléctrico debe ser usado únicamente con carritos o pedestales que sean recomendados por el fabricante.
7. El aparato eléctrico debe ser montado a la pared o al techo sólo como sea recomendado por el fabricante.
8. Servicio—El usuario no debe intentar dar servicio al equipo eléctrico más allá a lo descrito en las instrucciones de operación.
Todo otro servicio deberá ser referido a personal de servicio calificado.
9. El aparato eléctrico debe ser situado de tal manera que su posición no interfiera su uso. La colocación del aparato eléctrico
sobre una cama, sofá, alfombra o superficie similar puede bloquea la ventilación, no se debe colocar en libreros o gabinetes
que impidan el flujo de aire por los orificios de ventilación.
10. El equipo eléctrico deber ser situado fuera del alcance de fuentes de calor como radiadores, registros de calor, estufas u otros
aparatos (incluyendo amplificadores) que producen calor.
11. El aparato eléctrico deberá ser connectado a una fuente de poder sólo del tipo descrito en el instructivo de operación, o como
se indique en el aparato.
12. Precaución debe ser tomada de tal manera que la tierra fisica y la polarización del equipo no sea eliminada.
13. Los cables de la fuente de poder deben ser guiados de tal manera que no sean pisados ni pellizcados por objetos colocados
sobre o contra ellos, poniendo particular atención a los contactos y receptáculos donde salen del aparato.
14. El equipo eléctrico debe ser limpiado únicamente de acuerdo a las recomendaciones del fabricante.
15. En caso de existir, una antena externa deberá ser localizada lejos de las lineas de energia.
16. El cable de corriente deberá ser desconectado del cuando el equipo no sea usado por un largo periodo de tiempo.
17. Cuidado debe ser tomado de tal manera que objectos liquidos no sean derramados sobre la cubierta u orificios de ventilación.
18. Servicio por personal calificado deberá ser provisto cuando:
A: El cable de poder o el contacto ha sido dañado; u
B: Objectos han caído o líquido ha sido derramado dentro del aparato; o
C: El aparato ha sido expuesto a la lluvia; o
D: El aparato parece no operar normalmente o muestra un cambio en su desempeño; o
E: El aparato ha sido tirado o su cubierta ha sido dañada.

Table of Contents
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Contents
1. Specifications.............................................................................................................................................................................. 7
1.1 Lithium battery.................................................................................................................................................................. 7
2. Introduction ............................................................................................................................................................................... 8
2.1 Agility/iPATH features........................................................................................................................................................ 9
2.1.1 AFZ lossless codec................................................................................................................................................. 9
2.1.2 New feature: AFZ+ codec..................................................................................................................................... 9
2.1.3 Magic Eye (anti-dither support added) ................................................................................................................. 9
2.1.4 Transport Layer Security (TLS) ............................................................................................................................. 10
2.3 iPATH Agility Controller basics .........................................................................................................................................11
2.2 Teaming operation...........................................................................................................................................................11
2.4 iPATH Agility Controller Unit Features ............................................................................................................................. 14
2.5 What‘s Included...............................................................................................................................................................15
3. Installation................................................................................................................................................................................ 16
3.1 Connections.................................................................................................................................................................... 16
3.2 Installation Requirements................................................................................................................................................ 18
3.3 Mounting the iPATH Agility Controller ............................................................................................................................ 18
4. Configuration........................................................................................................................................................................... 19
4.1 Supported Browsers........................................................................................................................................................ 19
4.2 Login For Admin Users ................................................................................................................................................... 19
4.3 Basic steps for a new configuration ................................................................................................................................ 21
4.3.1 Notes on Zero-config networking ..................................................................................................................... 21
4.3.2 When adding Agility units ................................................................................................................................. 22
4.3.3 If a Agility unit is not located.............................................................................................................................. 22
4.4 The Dashboard Tab......................................................................................................................................................... 23
4.4.1 Dashboard > Home............................................................................................................................................ 23
4.4.2 Dashboard > Settings ........................................................................................................................................ 24
4.4.3 Dashboard > Backup.......................................................................................................................................... 34
4.4.4 Dashboard > Updates ........................................................................................................................................ 35
4.4.5 Dashboard > Active Connections Page .............................................................................................................. 36
4.4.6 Dashboard > Connection Log Page ................................................................................................................... 36
4.4.7 Dashboard > Event Log Page ............................................................................................................................. 37
4.4.8 Dashboard > Remote Support page .................................................................................................................. 37
4.5 The Channels Tab ........................................................................................................................................................... 38
4.5.1 Search Filters ...................................................................................................................................................... 38
4.5.2 Channels > View Channels Page........................................................................................................................ 38
4.5.3 Channels > Add or Configure a Channel............................................................................................................ 39
4.5.4 Channels > Add or Configure Channel Group ....................................................................................................41

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4.6 The Receivers Tab ........................................................................................................................................................... 42
4.6.1 Search Filters ...................................................................................................................................................... 42
4.6.2 Receivers > View Receivers ................................................................................................................................ 42
4.6.3 Receivers > Configure Receiver .......................................................................................................................... 43
4.6.4 Receivers > Add Receiver Group or Configure Group ........................................................................................ 45
4.6.5 Receivers > Update Firmware............................................................................................................................. 46
4.7 The Transmitters Tab....................................................................................................................................................... 47
4.7.1 Search filters ....................................................................................................................................................... 47
4.7.2 Transmitters > View Transmitters Page ............................................................................................................... 47
4.7.3 Transmitters > Configure Transmitter.................................................................................................................. 48
4.7.4 Transmitters > Update Firmware......................................................................................................................... 49
4.7.5 Transmitters > Configure New Transmitter ......................................................................................................... 49
4.8 The Servers tab............................................................................................................................................................... 50
4.8.1 Servers > Configure Server................................................................................................................................. 50
4.9 The Users Tab ..................................................................................................................................................................51
4.9.1 Search Filters .......................................................................................................................................................51
4.9.2 Users > View Users Page.....................................................................................................................................51
4.9.3 Users > Add User or Configure User Page.......................................................................................................... 52
4.9.4 Users > Add User Group or Configure Group Page............................................................................................ 53
4.9.5 Users > Active Directory..................................................................................................................................... 54
4.10 The Presets Tab ............................................................................................................................................................. 55
4.10.1 Presets > Add or Configure Presets Page.......................................................................................................... 57
4.11 The Statistics tab ........................................................................................................................................................... 57
5. Operation................................................................................................................................................................................. 58
5.1 Logging In....................................................................................................................................................................... 58
5.2 Hotkey shortcuts............................................................................................................................................................. 59
5.2.1 Creating/using favorites and shortcuts ............................................................................................................... 59
5.3 The Local OSD screen ..................................................................................................................................................... 60
5.4 Using the Remote OSD feature....................................................................................................................................... 61
6. Further information.................................................................................................................................................................. 62
Appendix A. Tips for success when networking Agility units ............................................................................................... 63
A.1 Summary of steps................................................................................................................................................. 63
A.2 Choosing the right switch .................................................................................................................................... 63
A.3 Creating an efficient network layout .................................................................................................................... 64
A.4 Configuring the switches and devices................................................................................................................... 65
Appendix B. Troubleshooting................................................................................................................................................ 66
Problem: The mouse pointer of the Agility receiver is slow or sluggish when moved across the screen....................... 67
Appendix C. Redundant servers: Setting up and swapping out ............................................................................................ 69
C.1 Setting up iPATH Agility Controller redundancy .................................................................................................... 69
C.2 Operation of Redundancy..................................................................................................................................... 69
C.3 Swapping out an iPATH Agility Controller............................................................................................................. 70
Appendix D. Upgrade Licence............................................................................................................................................... 71
Appendix E. Glossary............................................................................................................................................................ 72
Appendix F - iPATH API......................................................................................................................................................... 76

Chapter 1: Specifications
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1. Specifications
Approvals: CE, FCC
Hardware Compatibility: All computers via Agility units
Software Compatibility: Operates with all known software and operating systems including
Windows®, Linux®, Unix®, BSD, all Sun® OS, all Mac® OS, NetWare®, etc.
Connectors: Video: VGA female (used for showing current IP address only)
Network: 2 x RJ45 Ethernet sockets
Other: Power jack
Operating Temperature: 32 to 104°F (0 to 40°C)
Power: DC jack (power adapter included)
Input: 100–240 VAC, 50/60 Hz
Output: 12VDC, 60W
Dimensions (w x h x d): 430mm (16.93”) x 44.5mm (1.75”) x 230mm (9.05”)
Weights: 2.7kg (5.95lbs)
1.1 Lithium battery
CAUTION: This product contains a lithium battery which must be disposed of in the correct manner.
CAUTION: RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE.
• Ifthelithiumbatteryneedstobechanged,youmustreturntheproducttoyournearestBlack Box dealer. The battery must
be replaced by an authorized Black Box dealer.
• Oncetheproducthascometotheendofitsusefullife,thelithiumbatterymustberemovedaspartofthedecommissioning
process and recycled in strict accordance with the regulations stipulated by your local authority. Advice on battery removal can
be provided on request by Black Box.

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2. Introduction
Black Box Agility local and remote units allow multiple remote users to access host computers in a very flexible manner. Such
flexibility requires management and coordination – that is where the iPATH Agility Controller becomes vital.
iPATH Agility Controller is designed to promote the most efficient use of Agility units by allowing central control over any number
of transmitters (more commonly referred to as ‘Channels’ within iPATH Agility Controller) and receivers. Using the intuitive iPATH
Agility Controller web-based interface, one or more administrators can manage potentially thousands of users who are interacting
with an almost unlimited number of devices.
iPATH Agility Controller operates from a self-contained compact server unit that can be situated anywhere within your network,
as shown in Figure 2-1:
Figure 2-1. The iPATH Agility Controller connects to your network and provides administrative
control over the various Agility transmitters, receivers and their users.
Note: Although the Agility units require Gigabit Ethernet connections, in its administrative role, the iPATH Agility Controller
requires only a 10-/100-Mbps connection to the network.
The iPATH Agility Controller is supplied pre-loaded and is straightforward to deploy, requiring only a network connection and a
power input to begin operation. All configuration of your Agility transmitters (channels), receivers and users are performed using
the intuitive iPATH Agility Controller browser interface via a network connected computer.

Chapter 2: Overview
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2.1 Agility/iPATH features
2.1.1 AFZ lossless codec
The AFZ compression scheme is primarily focused on improving the performance for “natural” images (i.e. photographs and
movies) and is automatically selected whenever there is a benefit to do so. The AFZ codec is lossless and is very low latency (a
small fraction of a frame delay). It generally achieves 50% improvement (in compression) over the RLE scheme for any areas of
the screen that consist of images, gradients, shadows etc., elements commonly found in modern desktop environments.
To maintain compatibility with non AFZ -enabled transmitters and receivers there is an automatic switching method which will
revert back to RLE compression when a Agility R1 receiver is connected to the newer Agility R2 series or Agility Dual.
2.1.2 New feature: AFZ+ codec
AFZ+ compliments the existing AFZ codec by providing greater compression for increased speed where pixel perfect results are
not the primary focus. The transmitter video configuration page allows you to choose the required compression mode. Choices
are:
• ‘Pixelperfect’-onlyusespixelperfectAFZ,
• ‘Adaptive’-guaranteesframerate,buildstopixelperfect,
• ‘Smoothestvideo’-forcesthemaximumcompression,or
• ‘Advanced’-allowsyoutochoosethemode:
2.1.3 Magic Eye (anti-dither support added)
The Magic Eye feature increases performance and reduces network traffic when Agility units are used with Apple Macs and other
host computers that have dithered video output. It also improves performance if the video source is noisy (e.g. from a VGA-to-DVI
converter).
Dithering is a technique used by some graphics cards to improve perceived image quality by continuously varying the color of each
pixel slightly. This gives the illusion of more shades of color than the display can really reproduce, and smooths the appearance of
gradually shaded areas in images. Unfortunately dithering is an issue for KVM extenders such as Agility because it makes the
image appear to be changing all the time even when it is static, thus creating much more network data than can be carried by a
Gigabit Ethernet. The result is a reduction in video frame rate, which the user sees as slow mouse response.
Magic Eye works by ignoring small variations in the video from frame to frame. It is enabled by default as it is not obvious to the
user that his poor mouse behavior is caused by dithering. In most cases Magic Eye is invisible, but it can produce slight color
inaccuracies on the monitor. For full color accuracy, Magic Eye can be disabled (within the transmitter video configuration page)
for video sources which are not dithered or noisy.
• ‘AFZonly(pixelperfect),
• ‘AFZ+Minimumcompression’,
• ‘AFZ+Middlecompression’,or
• ‘AFZ+Maximumcompression’.

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2.1.4 Transport Layer Security (TLS)
Agility and Agility Dual units support the industry standard Transport Layer Security (TLS) protocol. This offers protection against
eavesdropping and tampering by third parties when data are transferred between Agility transmitters and receivers across
networks (and also between Agility units and iPATH Agility Controllers).
Figure 2-2. Transport Layer Security data diagram

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2.3 iPATH Agility Controller basics
2.3.1 Channels
Think of a channel as a ‘virtual transmitter’. It is virtual because the video, audio and USB streams of a channel do not necessarily
have to originate from the same physical transmitter unit, although in most cases they will. For instance, you could arrange for
video and USB streams to be received from one host computer, while the audio stream came from an alternative source.
Alternatively, two channels could be configured for the same host computer, each with different access rights to suit particular
situations.
2.3.2 Groups
In order to accommodate potentially large numbers of users and devices, iPATH Agility Controller uses a system of groups: User
Groups, Receiver Groups and Channel Groups. Groups allow the administrator to apply collective settings to all members and also
to take full advantage of Inheritance. Inheritance allows members of a group to benefit from settings and permissions made
within other groups to which their group is linked. This saves administration time because members do not need to be individually
altered. For instance, if Sam is in User Group 1, all Channels accessible to User Group 1 will be available to Sam.
2.2 Teaming operation
The units have dual network interface ports which can be used in parallel to produce important benefits:
• Improvedconnectionspeedsupto2Gigabitspersecond,and
• Importantlinkredundancythatcanmaintainoperationintheeventofafailedconnection.
Teaming offers immediate speed improvements in a one-to-one arrangement...
...and also in multicast installations:

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2.3.3 User Types
This guide refers to the two main categories of users involved with the iPATH Agility Controller system:
• AnAdmin (administrator) user accesses the iPATH Agility Controller system via a network-linked computer running an
Internet browser. Once the necessary username and password have been entered, Admin users can make changes to the
operation of the iPATH Agility Controller system.
• ARegular user has a keyboard, video monitor and mouse (plus speakers where appropriate) attached to a Agility receiver unit
and can access one or more computers that are linked to Agility transmitters. The Agility receiver provides an On-Screen Display
(OSD) that lists all accessible computers and allows easy access to them.
2.3.4 Security
Security considerations form a major part of iPATH Agility Controller operation, ensuring that users have rapid access only to the
systems for which they have permission. At its core, iPATH Agility Controller manages an important three-way relationship
between the users, the Agility receiver(s) and the channels from the host computers.
The diagram shows a representation of the three-way relationship which exists between users, receivers and channels, as shown
in Figure 2-3:
User
iPATH
Receiver Channel
Access
denied by
default
Access
permitted
by default
Access always permitted
Figure 2-3. The diagram shows the three way relationship,
controlled by iPATH Agility Controller, between users, receivers and channels.
To successfully gain access to a channel:
• The user requires permission to use the receiver,
• The receiver requires permission to connect with the channel,
AND
• The user must have permission to access the channel.
In most cases, the need for three access permissions per connection is unnecessary and raises administration overheads. Hence, by
default, iPATH Agility Controller grants open access for the user to the receiver and the receiver to the channel while restricting
the final, most crucial piece of the puzzle. For those who require it, the lock upon the user to receiver stage can be applied
individually or globally.

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2.3.5 Active Directory
To streamline administration even further, iPATH Agility Controller supports Active Directory. By synchronizing with an LDAP/Active
Directory server, details of users (including their usernames and group memberships) can be securely synchronized from existing
databases in order to both minimize the initial configuration as well as streamline ongoing updates.
2.3.6 iPATH Agility Controller Interface
iPATH Agility Controller appears in two main ways, depending on whether you are an administrator or a regular user.
• Foradministrators,fullaccesstotheiPATHAgilityControllerSuiteisgranted.Thiscomprehensiveapplicationshowssixmain
tabbed areas: Dashboard, Channels, Receivers, Transmitters, Servers, Users, Presets and Statistics, each of which contains
numerous related pages of settings and options. The Dashboard provides a central location from which the administrator can
view overall operation, make various changes, database backups and also upgrade the firmware of any linked Agility unit.
• Forregularusers,anefficientpagelayoutprovidesalistofallchannelsforwhichyouhavepermissiontovisit.Againsteach
selectable channel name and description, a series of icons provide clear feedback about current availability.
2.3.7 Permissions
Permissions exist between Users, Receivers, and Channels.
By default, all users are granted permission to access ALL receivers.
By default, all receivers have permission to connect to ALL channels.
As shown in the introductory diagram, the missing part is the permission for a user to access each channel.
Permissions between a user and a receiver can be applied in any of the following ways:
• User–>Receiver
• User–>UserGroup–>Receiver
• User–>UserGroup–>ReceiverGroup–>Receiver
• User–>ReceiverGroup–>Receiver
Thus, a very indirect way of granting permissions could be:
• User1isinUserGroup1,
• UserGroup1hasaccesstoReceiverGroup1,
• ReceiverGroup1containsChannel1,
• Therefore,User1hasaccesstoChannel1indirectly.

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Video
output
port
External
network
port
2.4 iPATH Agility Controller Unit Features
The iPATH Agility Controller unit is housed within a durable, metallic enclosure with most connectors situated at the rear panel.
The smart front face features two indicators, a power switch and two USB ports, as shown in Figure 2-4:
Figure 2-4. iPATH Agility Controller unit - front panel.
Figure 2-5 shows the connectors located on the rear panel of the local transmitter unit:
Figure 2-5. iPATH Agility Controller unit - rear panel. During normal use,
only the network and power connections are used.
Power
input
Internal
network
port
Green
indicator:
Power
Red
indicator:
Drive
activity

Chapter 2: Overview
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2.5 What‘s Included
Your package should include the following items. If anything is missing or damaged, contact Black Box at 724-746-5500
or [e-mail].
2.5.1 iPATH Agility Controller Package (ACR1000A-CTL-24 to -288 and -ULC)
•iPATHAgilityControllerunit,
• Poweradapterandpowercord,
• (2)Rackmountbracketsplusscrews,
• Safetyleaflet.
2.6 Additional Items You May Need
•Networklinkcable(s).

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3. Installation
3.1 Connections
The iPATH Agility Controller unit is supplied fully pre-loaded and permits no local user interaction. All configuration takes place
remotely via the network connections and as a result only two connections are required: Network and power.
3.1.1 Network Connections
The iPATH Agility Controller has two network connections on the rear panel: port 1on the left and port 2on the right. These
allow the unit to be connected to internal and external network connections (respectively) as required. The external network
connection allows admin users located away from the internal network to be able to login. Network port 2 supports DHCP,
however, port 1 does not and needs to be configured manually.
1 Run a category 5, 5e or 6 link cable from the appropriate hub or router to the iPATH Agility Controller unit.
2 Connect the plug of the link cable to the left IP port (1) on the rear panel of the iPATH Agility Controller unit,
as shown in Figure 3-1:
Figure 3-1. Connecting Category 5, 5e or 6 cable from LAN / network switch.

Chapter 3: Installation
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3.1.2 Power Supply Connection
Important: Please read and adhere to the electrical safety information given within the Safety information section of this guide. In
particular, do not use an unearthed power socket or extension cable.
1 Attach the output connector of the power supply (country specific power supplies are available) to the power input socket on
the left side of the rear panel, as shown in Figure 3-2:
Figure 3-2. Connecting the power adapter plug to the power input socket.
2 Connect the main body of the power supply to a nearby earthed power outlet, as shown in Figure 3-3:
Figure 3-3. Connecting the power adapter plug to the power input socket.
To switch on the iPATH Agility Controller unit, click the power switch on the front panel. Allow 3 minutes for the booting
process to complete.

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3.2 Installation Requirements
• AllAgilityunitslinkedwiththeiPATHAgilityControllermusthavefirmwareversion3.3orgreater.
• Onthenetworkswitch(es)thathaveiPATHAgilityController(s)attached,ensurethattheportfast option is enabled on each
port to which an iPATH Agility Controller unit is connected. Where portfast is not enabled, if a second iPATH Agility Controller
is added for redundancy, this could result in a mis-configured back up server.
• IfanexistingiPATHAgilityControllermustbereplaced,followtheimportantadvicegivenwithinAppendix C (Swapping out
an iPATH Agility Controller).
• Whenconfiguringtheinstallationformulticasting(andtoimproveoverallperformance),thenetworkswitch(es)beingused
must support a minimum of IGMP v2 snooping. For faster performance use switches that support IGMP v3.
• Inordertodisplayvideoresolutionsthatuseahorizontalvideoresolutionof2048pixels,thenetworkswitchmusthave
support for Jumbo packets.
• PleasealsoseeAppendix A - Tips for success when networking Agility units.
• Thisunitshouldalwaysbeinstalledinsuitablea19”rackspace,itisnotsuitableforstandalonedesktopuse.
3.3 Mounting the iPATH Agility Controller
The iPATH unit is designed to be easy to mount within a standard 19” rack, it is NOT suitable for free standing use on the
desktop. The server chassis requires just a 1U space within the rack.
3.3.1.1 To mount the A.I.M. server within a rack mount
1 Slide the iPATH Agility Controller into the vacant 1U space within the rack mount.
2 Secure each bracket to the rack using two screws per side as shown Figure 3-4:
Figure 3-4. Use two mounting screws per side

Chapter 4: Configuration
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4. Configuration
This section covers configuration of the iPATH Agility Controller Suite for administrators. For details about the regular user
interface, please see the Operation section.
4.1 Supported Browsers
The iPATH Agility Controller admin interface requires an A-grade browser with Javascript enabled.
The list of appropriate browsers is as follows (Note: For best results always use the latest versions of the supported browsers.):
• GoogleChrome
• Firefox 
• InternetExplorer
• Safari
4.2 Login For Admin Users
1 Ensure that the iPATH Agility Controller is powered on (allow 3 minutes before accessing).
2 Using a computer located anywhere within the local network, open a web browser (see Supported browsers list opposite) and
enter the default IP address for the iPATH Agility Controller: 169.254.1.3
The Login page will be displayed, as shown in Figure 4-1:
Figure 4-1. Login page.
3 Enter your Username and Password and click the Login button.
The default username is admin and the default password is password.
We strongly recommend that you change the default admin password as one of your first actions: Go to Dashboard>Users.
Click on the furthest right icon in the admin row (configure users) and change the password for the admin user.
If you check the Remember Me box, a cookie will be stored on the computer, allowing you to access the admin section
without having to log in each time. The cookie expires 2 days after your last use of the system. If you do not check the
Remember Me box, you will remain logged in only for the duration of your browser session.
Please see the important notes shown on the next page. continued
ServSwitchiPATH
™
BLACKBOXIPACCESS MANAGER
Username
Login
Password
Remember Me
*
*
Login

iPATH Agility Controller
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Page 20
IMPORTANT
When you log in for the first time on an iPATH Agility Controller (firmware v4.0 or above) you need to specify a role before being
able to configure the server. There are two options:
• Solo - There is only ever going to be one iPATH Agility Controller on the network (with no redundancy and failover), or
• Primary - The server is going to be used in a network with a redundant cluster of iPATH Agility Controllers and will be the
main server used to manage the Agility units.
If there is already a primary server on the network when the iPATH Agility Controller powers up, it will detect this and configure
itself as a backup server automatically. After selecting the role you can then configure the server as you wish.
You will next be presented with the Settings page where you will need to change iPATH Agility Controller’s default IP address to
one that suits your existing network configuration.
You will NOT be able to perform any other actions or navigate to any other pages within the iPATH Agility Controller admin
interface until you have changed iPATH Agility Controller’s IP address.
To change the IP address, type in a new IP address in the relevant field (you should also change the gateway/netmask details for
your network).
When you click Save, after a delay the web browser will automatically redirect itself to the new IP address so that you can
continue administering the iPATH Agility Controller.
Note: Ensure that your access computer can view the new IP address, otherwise the iPATH Agility Controller will appear to be
offline. Depending on your network configuration and that of the access computer, you may need to change the access
computer’s configuration to be able to see the iPATH Agility Controller’s new network address.
You will then be asked to login again and will have full access to all of the iPATH Agility Controller’s pages.
Note: If an existing iPATH Agility Controller must be replaced, follow the important advice given within Appendix C (Swapping
out an iPATH Agility Controller).