Black Box MCX-G2-CONTROL-24 User manual

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MCX NETWORK
MANAGEMENT
CONTROLLER
USER MANUAL
MCX-G2-CONTROL-24, -48, -120, -250, -500, -UL
SS

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TABLE OF CONTENTS
CONTENTS
1. GLOBAL SETTINGS...................................................................................................................................................................................... 6
1.1 U S E R S........................................................................................................................................................................................................... 6
1.1.1 A D D U S E R ...............................................................................................................................................................................................................6
1.1.2 EDIT USER ..............................................................................................................................................................................................................8
1.1.3 DELETE USER........................................................................................................................................................................................................9
1.1.4 ACTIVE USERS ....................................................................................................................................................................................................10
1.2 PRESE TS ................................................................................................................................................................................................... 10
1.2.1 NEW PRESET.......................................................................................................................................................................................................10
1.2.2 EDIT PRESET ......................................................................................................................................................................................................12
1.2.3 DELETE PRESET ................................................................................................................................................................................................13
1.2.4 APPLY PRESET...................................................................................................................................................................................................14
1.2.5 EXPORT PRESET ...............................................................................................................................................................................................15
1.2.6 IMPORT PRESET ...............................................................................................................................................................................................16
1.2.7 PRESET RECORD ...............................................................................................................................................................................................17
1.3 G ROUP S ..................................................................................................................................................................................................... 18
1.3.1 A D D G R O U P .........................................................................................................................................................................................................18
1.3.2 EDIT GROUP........................................................................................................................................................................................................19
1.3.3 DELETE GROUP................................................................................................................................................................................................. 20
1.4 MULTICAST............................................................................................................................................................................................... 20
1.4.1 MULTICAST AUTO ............................................................................................................................................................................................ 20
1.4.2 MULTICAST MANUAL ..................................................................................................................................................................................... 22
1.5 SECURITY KEYS ....................................................................................................................................................................................... 22
1.5.1 HTTP API SECURITY KEY ............................................................................................................................................................................... 22
1.5.2 TCP SECURITY KEY ......................................................................................................................................................................................... 24
1.6 ANALYTICS............................................................................................................................................................................................... 25
1.6.1 SOURCE AVAILABILITY ....................................................................................................................................................................................25
1.6.2 DISPLAY AVAILABILITY...................................................................................................................................................................................26
1.6.3 SOURCE RESOLUTION .................................................................................................................................................................................... 27
1.6.4 SOURCE COUNT................................................................................................................................................................................................ 28
1.6.5 D ISPL AY CO UNT ............................................................................................................................................................................................... 29
1.6.6 DISPLAY SOURCE CHANGE........................................................................................................................................................................... 30
1.6.7 NETWORK DOWNTIME ....................................................................................................................................................................................31
1.6.8 TEMPERATURE ................................................................................................................................................................................................. 32
1.6.9 BA NDWIDTH....................................................................................................................................................................................................... 33
1.7 SCHEDULER.............................................................................................................................................................................................. 34
1.8 PERMISSIONS .......................................................................................................................................................................................... 35
1.9 ENCRYPTION............................................................................................................................................................................................ 36
1.10 NOTIFICATIONS...................................................................................................................................................................................... 37
1.10.1 EMAIL SETTINGS............................................................................................................................................................................................ 38

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TABLE OF CONTENTS
2. DEVICE SETTINGS..................................................................................................................................................................................... 39
2.1 EDIT SETTINGS ........................................................................................................................................................................................ 39
2.1.1 N A M E .................................................................................................................................................................................................................... 39
2.1.2 GROUPS............................................................................................................................................................................................................... 40
2.1.3 NETWORK INTERFACE.....................................................................................................................................................................................42
2.1.4 HDMI/DP INTERFACE ...................................................................................................................................................................................... 44
2.1.5 HDMI INTERFACE (DECODER)....................................................................................................................................................................... 45
2.1.6 MULTICAST MANAGEMENT.......................................................................................................................................................................... 46
2.1.7 ANALOG AUDIO INTERFACE...........................................................................................................................................................................47
2.1.8 ANALOG AUDIO JACK.......................................................................................................................................................................................47
2.1.9 HDMI AUDIO SOURCE ...................................................................................................................................................................................... 48
2.1.10 RS-232 SERIAL INTERFACE PARAMETERS.............................................................................................................................................. 48
2.2 EXPORT SETTINGS................................................................................................................................................................................. 49
2.3 IMPORT SETTINGS ................................................................................................................................................................................ 50
3. STATUS ........................................................................................................................................................................................................ 51
3.1 IDENTIFY ................................................................................................................................................................................................... 51
3.2.1 STREAMS (ENCODER)..................................................................................................................................................................................... 52
3.2.2 STREAMS (DECODER)..................................................................................................................................................................................... 52
3.2.3 SUBSCRIPTIONS (DECODER)........................................................................................................................................................................ 53
3.2.4 ADVANCED......................................................................................................................................................................................................... 54
3.3 EXPORT.....................................................................................................................................................................................................54
3.4 EXPORT STATUS REPORT...................................................................................................................................................................... 55
3.5 GROUP HEALTH....................................................................................................................................................................................... 56
4. TOOLS .......................................................................................................................................................................................................... 57
4.1 SEND SERIAL............................................................................................................................................................................................ 57
4.2 SEND INFRARED...................................................................................................................................................................................... 58
4.3 SEND CONTROL COMMAND.................................................................................................................................................................. 59
4.4 REBOOT DEVICE ...................................................................................................................................................................................... 59
4.6 RESET DEVICE.......................................................................................................................................................................................... 60
4.6 UPDATE DEVICE FIRMWARE.................................................................................................................................................................. 61
4.6.1 UPDATE MCX FIRMWARE................................................................................................................................................................................61
4.7 USB DISCOVERY....................................................................................................................................................................................... 61
5. MATRIX ........................................................................................................................................................................................................ 63
5.1 VIDEO/DIGITAL AUDIO ............................................................................................................................................................................ 63
5.2 VIDEO ......................................................................................................................................................................................................... 63
5.3 DIGITAL AUDIO......................................................................................................................................................................................... 64
5.4 ANALOG AUDIO........................................................................................................................................................................................ 65
5.5 SERIAL....................................................................................................................................................................................................... 65
5.6 INFRARED ................................................................................................................................................................................................. 66
5.7 USB ............................................................................................................................................................................................................. 66

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TABLE OF CONTENTS
6. VIDEO WALL................................................................................................................................................................................................ 67
6.1 VIDEO WALL STANDARD ........................................................................................................................................................................ 68
6.2 VIDEO WALL ADVANCED........................................................................................................................................................................ 70
7. M U LT I V I E W ................................................................................................................................................................................................. 73
7.1 MULTIVIEW LAYOUT................................................................................................................................................................................ 74
7.2 MULTIVIEW LIVE...................................................................................................................................................................................... 75
7.3 MULTIVIEW LAYOUT IMPORT................................................................................................................................................................ 75
7.4 MULTIVIEW PRESETS ............................................................................................................................................................................. 76
8. SYSTEM SETTINGS................................................................................................................................................................................... 80
8.1 NETWORK SETTINGS.............................................................................................................................................................................. 80
8.2 ADVANCED SETTINGS............................................................................................................................................................................ 81
8.2.1 DEVICE DATA REFRESH ...................................................................................................................................................................................81
8.2.2 USB DATA REFRESH .........................................................................................................................................................................................81
8.2.3 LEAVE SUBSCRIPTIONS ON STOP ...............................................................................................................................................................81
8.2.4 LEAVE SUBSCRIPTIONS ON SYSTEM START............................................................................................................................................81
8.2.5 TEMPERATURE................................................................................................................................................................................................. 82
8.2.6 CONNECTIONS LIMIT ..................................................................................................................................................................................... 82
8.3 EXPORT SETTINGS............................................................................................................................................................................................. 82
8.4 IMPORT SETTINGS ................................................................................................................................................................................. 83
8.5 SYSTEM CLOCK ....................................................................................................................................................................................... 83
8.6 SYSTEM REBOOT..................................................................................................................................................................................... 84
8.7 SYSTEM LOGS .......................................................................................................................................................................................... 84
8.7.1 M C X L O G .............................................................................................................................................................................................................. 84
8.7.2 SYSTEM LOG...................................................................................................................................................................................................... 85
8.7.3 USB LOG .............................................................................................................................................................................................................. 85
8.8 CHECK FOR UPDATES............................................................................................................................................................................. 86
8.9 IMPORT UPDATES ................................................................................................................................................................................... 87
8.10 L I C E N S E ................................................................................................................................................................................................... 88
8.11 V E R S I O N .................................................................................................................................................................................................. 88
9. UI OVERVIEW .............................................................................................................................................................................................. 89

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TABLE OF CONTENTS
APPENDIX A. HOW TO VIDEO WALL WITH MULTIVIEW.......................................................................................................................... 91
APPENDIX B. SECURITY FEATURES........................................................................................................................................................... 93
APPENDIX C. MULTICAST MANAGEMENT ............................................................................................................................................... 95
APPENDIX D. USING GOOGLE ASSISTANT ............................................................................................................................................... 96
APPENDIX E. FREQUENTLY-ASKED QUESTIONS (FAQS)........................................................................................................................ 97
F.1 DISCLAIMER............................................................................................................................................................................. 100
F.2 TRADEMARKS USED IN THIS MANUAL................................................................................................................................ 100

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CHAPTER 1: GLOBAL SETTINGS
1. GLOBAL SETTINGS
Here you will find all the global settings of the software.
FIGURE 1-1.
1.1 U S E R S
The system can be configured for user access control. Two levels of access are available, administrator and user. An administrator will
have complete access, while a user is limited to the following areas:
Status
Matrix
Video Wall
Multiview
The device groups for a user can also be limited so that only selected groups of Encoders and Decoders may be accessed.
1.1.1 A D D U S E R
Here you can add a user to the system by selecting Administrator or User access level, then enter a name and password for the new user.
For user level access, you can also select the accessible groups and functions.

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CHAPTER 1: GLOBAL SETTINGS
FIGURE 1-2.
1. Select Add
2. Select Level
3. Enter Username
4. Enter Password
5. Confirm Password
6. Select Groups
7. Select Functions
8. Click Save button

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CHAPTER 1: GLOBAL SETTINGS
1.1.2 EDIT USER
Here you can edit an existing users Username, Password, allocated groups, and functions.
FIGURE 1-3.
1. Select Edit
2. Select User
3*. Change Username
4. Enter new Password
5. Select Groups
6. Select Functions
7. Click Save button

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CHAPTER 1: GLOBAL SETTINGS
1.1.3 DELETE USER
Here you can delete an existing user from the system.
FIGURE 1-4.
1. Select Delete
2. Select User
3. Click Delete button

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CHAPTER 1: GLOBAL SETTINGS
1.1.4 ACTIVE USERS
Here you can see all the active users logged into the system and the time of their last activity.
FIGURE 1-5.
1. Select Active Users
1.2 PRESETS
The system can store a virtually unlimited number of presets. A preset can be applied with a single “preset load” command. The preset
can contain a virtually unlimited number of commands.
Presets can contain anything from a single command to a multiview or video wall layout.
Presets can also contain basic if else logic to allow you to build some “smarts” into your system. Refer to Appendix E – Preset Logic in
the command manual for further details.
1.2.1 NEW PRESET
Here you can create a new preset to be stored on the system. Give the preset a name and then start adding control commands as
required by either entering commands directly, using the Assistant or Record function which will record interactions from the UI.

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CHAPTER 1: GLOBAL SETTINGS
FIGURE 1-6.
1. Select New.
2. Enter a name.
3. Select a command or click Record button.
4. Fill in the required data or use the Assistant or click Stop if recording.
5. Click Add button.
6. Click Save button.

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CHAPTER 1: GLOBAL SETTINGS
1.2.2 EDIT PRESET
Here you can edit any existing preset by adding, deleting or changing control commands as required.
FIGURE 1-7.
1. Select Edit
2. Select Preset
3. Click Load button
4. Change preset name
5. Select a command or click Record button
6. Fill in the required data or use the Assistant or click Stop if recording
7. Click Add button
8. Manually edit
9*. Click Apply button to test preset
10. Click Save button

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CHAPTER 1: GLOBAL SETTINGS
1.2.3 DELETE PRESET
Here you can delete any existing preset from the system.
FIGURE 1-8.
1. Select Delete
2. Select Preset
3. Click Delete button

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CHAPTER 1: GLOBAL SETTINGS
1.2.4 APPLY PRESET
Here you can apply any existing preset on the system.
FIGURE 1-9.
1. Select Apply
2. Select Preset
3. Click Apply button

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CHAPTER 1: GLOBAL SETTINGS
1.2.5 EXPORT PRESET
Here you can export an existing preset on the system which can then be used as a backup or edited. The preset will be saved to your
Downloads folder as an ini file like MyNewPreset.ini.
FIGURE 1-10.
1. Select Export
2. Select Preset
3. Click Export button
The export preset can be edited with an application like Notepad++, right click the file and select “Open with…”

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CHAPTER 1: GLOBAL SETTINGS
1.2.6 IMPORT PRESET
Here you can import a new preset into the system. (If updating an existing preset, the existing preset on the system will need to be deleted
prior to importing.)
FIGURE 1-11.
1. Select Import
2. Click Import button
3. Select preset file
4. Click Open
FIGURE 1-12.

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CHAPTER 1: GLOBAL SETTINGS
5*. Rename preset
6. Click Save button
1.2.7 PRESET RECORD
Selecting Record within Presets New or Presets Edit will record interactions from the UI directly into the selected preset.
The following UI tabs will record interactions:
Device Settings/Edit
Status/Details
Tools/Send Serial
Tools/Send Infrared
Tools/Send Control Command
Matrix
Video Wall
Multiview
FIGURE 1-13.
1. Click Record to start recording
2. Click Stop to stop recording
3. Click “Preset Record In Progress” from any tab to return to the recording preset tab.

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CHAPTER 1: GLOBAL SETTINGS
1.3 GROUPS
System Encoders and Decoders can be arranged into various groups. These groups can then be individually controlled via the API or
displayed in the UI. Here we manage the groups by adding, editing or deleting them. Once a group has been added to the system, the
group can then be assigned to any or all Encoders and Decoders from the Device Settings tab.
1.3.1 A D D G R O U P
Here you can add a new group to the system to easily manage Encoders and Decoders. A group must be created before any Encoders or
Decoders can be assigned to it from Device Settings/Group.
FIGURE 1-14.
1. Select Add
2. Enter a Group name
3. Click Save

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CHAPTER 1: GLOBAL SETTINGS
1.3.2 EDIT GROUP
Here you can change the name of an existing group.
FIGURE 1-15.
1. Select Edit
2. Select Group
3. Enter a new name
4. Click Save button

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CHAPTER 1: GLOBAL SETTINGS
1.3.3 DELETE GROUP
Here you can delete an existing group from the system.
FIGURE 1-16.
1. Select Delete
2. Select Group
3. Click Delete
1.4 MULTICAST
The Multicast section is used to initially set the system to use automatically assigned Multicast addresses within a specified range, or
manually assign a range of Multicast addresses per stream type.
When in AUTO mode, all stream types will be assigned the next available Multicast address when the stream is started.
When in MANUAL mode, all streams will have their own statically assigned Multicast addresses to use.
1.4.1 MULTICAST AUTO
Multicast Auto will automatically assign Multicast addresses to streams and is used by default. Device settings will not include a
Multicast tab to assign individual Multicast addresses to streams.