Black Box ACU1007A User manual

APRIL 2002
ACU1007A
Interconnect
Remote Module
Interconnect
Local Module
To CPU
PS2MIC-1M2
FREE tech support 24 hours a day, 7 days a week: Call 724-746-5500 or fax [phone].
Mailing address: Black Box Corporation, 1000 Park Dr., Lawrence, PA 15055-1018
World-Wide Web: www.blackbox.com • E-mail: [email protected]
© Copyright 2002. Black Box Corporation. All rights reserved.
Customer Support Information:

1
THE SERVSWITCH™ FAMILY
Welcome to the ServSwitchTM Family!
Thank you for purchasing a BLACK BOX®ServSwitch™Brand CAT5 Extender
model! We appreciate your business, and we think you’ll appreciate the many ways
that your enhanced keyboard/video/mouse system will save you money, time, and
effort.
That’s because our ServSwitch family is all about breaking away from the
traditional, expensive model of computer management. You know, the one-size-
fits-all-even-if-it-doesn’t model that says, “One computer gets one user station, no
more, no less.” Why not a single user station (monitor, keyboard, and mouse) for
multiple computers—even computers of different platforms? Why not a pair of
user stations, each of which can control multiple computers? Why not multiple
user stations for the same computer?
With our ServSwitch products, there’s no reason why not. We carry a broad line
of robust solutions for all these applications. Do you have just two PCs, and need
an economical alternative to keeping two monitors, keyboards, and mice on your
desk? Or do you need to share dozens of computers, including a mix of IBM®PC,
RS/6000®, Apple®Macintosh®, Sun Microsystems®, and SGI®compatibles among
multiple users with different access levels? Does your switch have to sit solidly on a
worktable and use regular everyday cables? Or does it have to be mounted in an
equipment rack and use convenient many-to-one cables? No matter how large or
small your setup is, no matter how simple or how complex, we’re confident we
have a ServSwitch system that’s just right for you.
The ServSwitch™family from Black Box—the one-stop answer for all your KVM-
switching needs!
*
This manual will tell you all about your new ServSwitch™ Brand CAT5 PS/2
Micro Extender, including how to install, operate, and troubleshoot it. For an
introduction to the Extender, see Chapter 2. The Extender product code covered
in this manual is:
ACU1007A
Document PS2MIC-1M2

2
SERVSWITCH™ BRAND PS/2 MICRO EXTENDER
TRADEMARKS USED IN THIS MANUAL
BLACK BOX and the logo are registered trademarks, and ServSwitch, Matrix
ServSwitch, ServSwitch Affinity, ServSwitch Duo, ServSwitch Multi, ServSwitch
Ultra, ServSwitch Wizard, ServSwitch Wizard Pro, ServManager, ServSelect, and
ServShare are trademarks, of Black Box Corporation.
Apple and Macintosh are registered trademarks of Apple Computer, Inc.
AT&T is a registered trademark of AT&T.
Pentium is a registered trademark of Intel Corporation.
IBM, PC/AT, PS/2, and RS/6000 are registered trademarks, and PC/XT is a
trademark, of International Business Machines Corporation.
Microsoft, IntelliMouse, Windows, Windows Me, Windows NT, and Windows XP
are registered trademarks or trademarks of Microsoft Corporation in the United
States and/or other countries.
Sun Microsystems is a registered trademark of Sun Microsystems, Inc. in the
United States and other countries.
Any other trademarks mentioned in this manual are acknowledged to be the property of the
trademark owners.

3
FEDERAL COMMUNICATIONS COMMISSION AND INDUSTRY CANADA
RADIO-FREQUENCY INTERFERENCE STATEMENTS
This equipment generates, uses, and can radiate radio-frequency energy and if not
installed and used properly, that is, in strict accordance with the manufacturer’s
instructions, may cause interference to radio communication. It has been tested
and found to comply with the limits for a Class A computing device in accordance
with the specifications in Subpart J of Part 15 of FCC rules, which are designed to
provide reasonable protection against such interference when the equipment is
operated in a commercial environment. Operation of this equipment in a
residential area is likely to cause interference, in which case the user at his own
expense will be required to take whatever measures may be necessary to correct the
interference.
Changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
Shielded PC-equipment cables must be used with this equipment to maintain
compliance with radio frequency energy emission regulations and ensure a suitably
high level of immunity to electromagnetic disturbances.
This digital apparatus does not exceed the Class A limits for radio noise emission from digital
apparatus set out in the Radio Interference Regulation of Industry Canada.
Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites
applicables aux appareils numériques de la classe A prescrites dans le Règlement sur le
brouillage radioélectrique publié par Industrie Canada.
FCC/IC STATEMENTS

4
SERVSWITCH™ BRAND PS/2 MICRO EXTENDER
EUROPEAN UNION DECLARATION OF CONFORMITY
WARNING!
This is a class A product. In a domestic environment, this product might
cause radio interference, in which case the user might be required to
take adequate remedial measures.
This product complies with the following harmonized standards:
• EN55022 (1994), EN55024 (1998)
• EN61000-3-2 (1995), EN61000-3-3 (1995), EN60950 (2000)
When you use this product in environments that have high levels of
electromagnetic interference, you might experience some slight disturbance in its
operation. If this occurs, please refer to the Troubleshooting chapter of this
manual or call technical support.
To maintain compliance, use only cables supplied (or recommended) for use
with this product.

5
NORMAS OFICIALES MEXICANAS (NOM)
ELECTRICAL SAFETY STATEMENT
INSTRUCCIONES DE SEGURIDAD
1. Todas las instrucciones de seguridad y operación deberán ser leídas antes de
que el aparato eléctrico sea operado.
2. Las instrucciones de seguridad y operación deberán ser guardadas para
referencia futura.
3. Todas las advertencias en el aparato eléctrico y en sus instrucciones de
operación deben ser respetadas.
4. Todas las instrucciones de operación y uso deben ser seguidas.
5. El aparato eléctrico no deberá ser usado cerca del agua—por ejemplo, cerca
de la tina de baño, lavabo, sótano mojado o cerca de una alberca, etc.
6. El aparato eléctrico debe ser usado únicamente con carritos o pedestales que
sean recomendados por el fabricante.
7. El aparato eléctrico debe ser montado a la pared o al techo sólo como sea
recomendado por el fabricante.
8. Servicio—El usuario no debe intentar dar servicio al equipo eléctrico más allá
a lo descrito en las instrucciones de operación. Todo otro servicio deberá ser
referido a personal de servicio calificado.
9. El aparato eléctrico debe ser situado de tal manera que su posición no
interfiera su uso. La colocación del aparato eléctrico sobre una cama, sofá,
alfombra o superficie similar puede bloquea la ventilación, no se debe colocar
en libreros o gabinetes que impidan el flujo de aire por los orificios de
ventilación.
10. El equipo eléctrico deber ser situado fuera del alcance de fuentes de calor
como radiadores, registros de calor, estufas u otros aparatos (incluyendo
amplificadores) que producen calor.
11. El aparato eléctrico deberá ser connectado a una fuente de poder sólo del
tipo descrito en el instructivo de operación, o como se indique en el aparato.
NOM STATEMENT

6
SERVSWITCH™ BRAND PS/2 MICRO EXTENDER
12. Precaución debe ser tomada de tal manera que la tierra fisica y la polarización
del equipo no sea eliminada.
13. Los cables de la fuente de poder deben ser guiados de tal manera que no
sean pisados ni pellizcados por objetos colocados sobre o contra ellos,
poniendo particular atención a los contactos y receptáculos donde salen del
aparato.
14. El equipo eléctrico debe ser limpiado únicamente de acuerdo a las
recomendaciones del fabricante.
15. En caso de existir, una antena externa deberá ser localizada lejos de las lineas
de energia.
16. El cable de corriente deberá ser desconectado del cuando el equipo no sea
usado por un largo periodo de tiempo.
17. Cuidado debe ser tomado de tal manera que objectos liquidos no sean
derramados sobre la cubierta u orificios de ventilación.
18. Servicio por personal calificado deberá ser provisto cuando:
A: El cable de poder o el contacto ha sido dañado; u
B: Objectos han caído o líquido ha sido derramado dentro del aparato; o
C: El aparato ha sido expuesto a la lluvia; o
D: El aparato parece no operar normalmente o muestra un cambio en su
desempeño; o
E: El aparato ha sido tirado o su cubierta ha sido dañada.

7
TABLE OF CONTENTS
Contents
Chapter Page
1. Quick Start Guide ...................................................................................... 9
2. Specifications ........................................................................................... 10
3. Introduction ............................................................................................. 12
3.1 Compatibility ..................................................................................... 13
3.2 Key Features ...................................................................................... 14
4. Checklist of System Components ............................................................ 15
4.1 The Complete Package ..................................................................... 15
4.2 The Cables You’ll Need .................................................................... 15
4.2.1 To Connect a CPU to the Local Unit .................................... 16
4.2.2 To Connect a ServSwitch Family KVM Switch to the
Local Unit ............................................................................. 16
4.2.3 To Connect a Keyboard and Mouse to the Remote Unit ..... 18
4.2.4 To Connect a ServSwitch Family KVM Switch to the
Remote Unit ......................................................................... 18
4.2.5 To Connect the Local Unit to the Remote Unit ................... 20
5. Installation ................................................................................................ 21
5.1 Test-Placing the Extender System (Optional) ................................ 21
5.2 Attaching Devices .............................................................................. 21
5.2.1 Attaching a CPU to the Local Unit ........................................ 22
5.2.2 Attaching a ServSwitch Family KVM Switch to the
Local Unit ............................................................................. 22
5.2.3 Attaching a Keyboard and Mouse to the Remote Unit ........ 24
5.2.4 Attaching a ServSwitch Family KVM Switch to the
Remote Unit .......................................................................... 24
5.3 Finishing Your Installation ............................................................... 26
6. Operation ................................................................................................. 27
6.1 Keyboard and Mouse Emulation ..................................................... 27
6.2 Normal Operation and Keyboard Typematic Rate ......................... 27

8
SERVSWITCH™ BRAND PS/2 MICRO EXTENDER
Contents (continued)
Chapter Page
7. Troubleshooting ...................................................................................... 28
7.1 Common Problems ........................................................................... 28
7.1.1 Keyboard .................................................................................. 28
7.1.2 Mouse ....................................................................................... 29
7.1.3 Both Keyboard and Mouse ..................................................... 30
7.2 General Questions About the Extender .......................................... 31
7.3 Calling Black Box .............................................................................. 32
7.4 Shipping and Packaging ................................................................... 32
Appendix: Cable Pinning/Pairing ................................................................. 33

9
CHAPTER 1: Quick Start Guide
1. Quick Start Guide
To install your ServSwitch™ Brand CAT5 PS/2 Micro Extender system, refer to the
illustration below. A basic installation with a CPU, a keyboard, and a mouse is
shown.
1. Use the included PS/2 extension cables to attach the CPU to the Local Unit.
2. Plug the remote keyboard and mouse directly into the Remote Unit.
3. Connect the Local and Remote Units with straight-pinned four-pair solid-core
CAT5 cable.
4. Power the Remote Unit with its included power supply.
For more information, or if your installation includes any KVM switches, refer to
Chapter 5.
Remote keyboard
and mouse
Local CPU
Extender’s
Local Unit
CAT5
cable
Power
supply
Included
PS/2
extension
cables
Extender’s
Remote Unit