Black Box ServSwitch ACU4001A User manual

ACU4001A
ACU4201A
ACU4222A
Customer Support Information:
For FREE Technical Support 24 hours a day, 7 days a week, call 724-746-5500 or fax [phone]
Mailing address: Black Box Corporation, 1000 Park Dr., Lawrence, PA 15055-1018
World-Wide Web: www.blackbox.com • Email: [email protected]
© Copyright 2005. Black Box Corporation. All rights reserved.
Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S. call 724-746-5500)
USB Micro Extender
JUNE 2005

THE SERVSWITCH

FAMILY
1
Welcome to the ServSwitch™ Family!
Thank you for purchasing a BLACK BOX® ServSwitch™ Brand USB Micro Extender
model! We appreciate your business, and we think you’ll appreciate the many ways that your
enhanced extension system will save you money, time, and effort.
That’s because our ServSwitch family is all about breaking away from the traditional,
expensive model of computer management. You know, the one-size-fits-all-even-if-it-doesn’t
model that says, “One computer gets one user station, no more, no less.” Why not a single
user station (monitor, keyboard, and mouse) for multiple computers—even computers of
different platforms? Why not a pair of user stations, each of which can control multiple
computers? Why not multiple user stations for the same computer?
With our ServSwitch products, there’s no reason why not. We carry a broad line of robust
solutions for all these applications. Do you have just two PCs, and need an economical
alternative to keeping two monitors, keyboards, and mice on your desk? Or do you need to
share dozens of computers, including a mix of IBM® PC, RS/6000®, Apple® Macintosh®,
Sun Microsystems®, and SGI™ compatibles among multiple users with different access
levels? Does your switch have to sit solidly on a worktable and use regular everyday cables?
Or does it have to be mounted in an equipment rack and use convenient many-to-one cables?
No matter how large or small your setup is, no matter how simple or how complex, we’re
confident we have a ServSwitch system that’s just right for you.
The ServSwitch™ family from Black Box—the one-stop answer for all your KVM-switching
needs!
This manual will tell you all about your new ServSwitch™ Brand USB Micro Extender,
including how to install, operate, and troubleshoot it. For an introduction to the Extender, see
Chapter 2. The Extender product codes covered in this manual are:
ACU4001A
ACU4201A
ACU4222A

SERVSWITCH

BRAND USB MICRO EXTENDER FAMILY
2
Copyrights and Trademarks
©2005. All rights reserved. This information may not be reproduced in any manner without
the prior written consent of the manufacturer.
Information in this document is subject to change without notice and the manufacturer shall
not be liable for any direct, indirect, special, incidental or consequential damages in
connection with the use of this material.
All trademark and trade names mentioned in this document are acknowledged to be the
property of their respective owners.
Disclaimer
While every precaution has been taken in the preparation of this manual, the manufacturer
assumes no responsibility for errors or omissions. Neither does the manufacturer assume any
liability for damages resulting from the use of the information contained herein. The
manufacturer reserves the right to change the specifications, functions, or circuitry of the
product without notice.
The manufacturer cannot accept liability for damage due to misuse of the product or due to
any other circumstances outside the manufacturer’s control (whether environmental or
installation related). The manufacturer shall not be responsible for any loss, damage, or injury
arising directly, indirectly, or consequently from the use of this product.
Cautions and Notes
The following symbols are used in this guide:

 
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NOTE. This indicates important information to help you make the best use
of this product.

FCC/CDC STATEMENTS
3
FEDERAL COMMUNICATIONS COMMISSION
AND CANADIAN DEPARTMENT OF COMMUNICATIONS
RADIO-FREQUENCY INTERFERENCE STATEMENTS
This equipment generates, uses, and can radiate radio-frequency energy, and if not installed
and used properly, that is, in strict accordance with the manufacturer’s instructions, may
cause interference to radio communication. It has been tested and found to comply with the
limits for a Class A computing device in accordance with the specifications in Subpart B of
Part 15 of FCC rules, which are designed to provide reasonable protection against such
interference when the equipment is operated in a commercial environment. Operation of this
equipment in a residential area is likely to cause interference, in which case the user at his
own expense will be required to take whatever measures may be necessary to correct the
interference.
Changes or modifications not expressly approved by the party responsible for compliance
could void the user’s authority to operate the equipment.
Shielded PC-equipment cables must be used with this equipment to maintain compliance with
radio frequency energy emission regulations and ensure a suitably high level of immunity to
electromagnetic disturbances.
This digital apparatus does not exceed the Class A limits for radio noise emission from digital
apparatus set out in the Radio Interference Regulation of the Canadian Department of
Communications.
Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites
applicables aux appareils numériques de la classe A prescrites dans le Règlement sur le
brouillage radioélectrique publié par le Ministère des Communications du Canada.

SERVSWITCH

BRAND USB MICRO EXTENDER FAMILY
4
EUROPEAN UNION DECLARATION OF CONFORMITY
WARNING!
This is a class A product. In a domestic environment, this product may cause radio
interference, in which case the user may be required to take adequate measures.
This product complies with the following harmonized standards:
EN55022:1998, EN55024:1998, EN61000-3-2:2001,
EN61000-3-3:2000, EN60950-1:2000
When used in environments that have high levels of electromagnetic interference or excessive
power ground noise, you may experience disturbances to video and/or data transmission. If
this is the case, please refer to the Troubleshooting section of the User Guide for further
information, or contact Technical Support.
To maintain compliance, only use cables supplied (or recommended) for use with this
product. In electrically noisy environments, the use of shielded (STP/FTP) rather than
unshielded (UTP) interconnection cable is recommended.

NOM STATEMENT
5
NORMAS OFICIALES MEXICANAS (NOM)
ELECTRICAL SAFETY STATEMENT
INSTRUCCIONES DE SEGURIDAD
1. Todas las instrucciones de seguridad y operación deberán ser leídas antes de que el
aparato eléctrico sea operado.
2. Las instrucciones de seguridad y operación deberán ser guardadas para referencia futura.
3. Todas las advertencias en el aparato eléctrico y en sus instrucciones de operación deben
ser respetadas.
4. Todas las instrucciones de operación y uso deben ser seguidas.
5. El aparato eléctrico no deberá ser usado cerca del agua—por ejemplo, cerca de la tina de
baño, lavabo, sótano mojado o cerca de una alberca, etc..
6. El aparato eléctrico debe ser usado únicamente con carritos o pedestals que sean
recomendados por el fabricante.
7. El aparato eléctrico debe ser montado a la pared o al techo sólo como sea recomendado
por el fabricante.
8. Servicio—El usuario no debe intentar dar servicio al equipo eléctrico más allá a lo
descrito en las instrucciones de operación. Todo otro servicio deberá ser referido a
personal de servicio calificado.
9. El aparato eléctrico debe ser situado de tal manera que su posición no interfiera su uso.
La colocación del aparato eléctrico sobre una cama, sofá, alfombra o superficie similar
puede bloquea la ventilación, no se debe colocar en libreros o gabinetes que impidan el
flujo de aire por los orificios de ventilación.
10. El equipo eléctrico deber ser situado fuera del alcance de fuentes de calor como
radiadores, registros de calor, estufas u otros aparatos (incluyendo amplificadores) que
producen calor.
11. El aparato eléctrico deberá ser connectado a una fuente de poder sólo del tipo descrito en
el instructivo de operación, o como se indique en el aparato.
12. Precaución debe ser tomada de tal manera que la tierra fisica y la polarización del equipo
no sea eliminada.
13. Los cables de la fuente de poder deben ser guiados de tal manera que no sean pisados ni
pellizcados por objetos colocados sobre o contra ellos, poniendo particular atención a los
contactos y receptáculos donde salen del aparato.

SERVSWITCH

BRAND USB MICRO EXTENDER FAMILY
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14. El equipo eléctrico debe ser limpiado únicamente de acuerdo a las recomendaciones del
fabricante.
15. En caso de existir, una antena externa deberá ser localizada lejos de las lineas de energia.
16. El cable de corriente deberá ser desconectado del cuando el equipo no sea usado por un
largo periodo de tiempo.
17. Cuidado debe ser tomado de tal manera que objectos liquidos no sean derramados sobre
la cubierta u orificios de ventilación.
18. Servicio por personal calificado deberá ser provisto cuando:
A: El cable de poder o el contacto ha sido dañado; u
B: Objectos han caído o líquido ha sido derramado dentro del aparato; o
C: El aparato ha sido expuesto a la lluvia; o
D: El aparato parece no operar normalmente o muestra un cambio en su desempeño; o
E: El aparato ha sido tirado o su cubierta ha sido dañada.

SAFETY PRECAUTIONS AND INSTALLATION GUIDELINES
7
Safety Precautions and Installation Guidelines
To ensure reliable and safe long-term operation please note the following installation
guidelines:
•Do not use to link between buildings.
•Only use in dry, indoor environments.
•If the building has 3-phase AC power, try to ensure that equipment connected to the
Local and Remote units is on the same phase.
•Try not to route the CATx link cable alongside power cables.
•Ensure that the system connected to the Local unit is connected to power ground.
•Ensure that the monitor connected to the Remote unit is connected to power ground and
does not use an isolated power supply.
•The Remote unit and any power supplies can get warm. Do not situate them in an
enclosed space without any airflow.
•Do not place the power supply directly on top of the Remote unit.
•Do not obscure the Remote unit’s ventilation holes.
•This product is not suitable for use in isolated medical environments.
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SERVSWITCH

BRAND USB MICRO EXTENDER FAMILY
8
Contents
1. Quick Setup 9
2. Overview 10
2.1 Introduction 10
2.2 Glossary 10
2.3 Features 12
2.4 Product Range 13
2.5 Compatibility 14
2.6 How to Use This Guide 15
3. Installation 16
3.1 Package Contents 16
3.2 Interconnection Cable Requirements 17
3.3 Remote Unit Installation 18
3.4 Local Unit Installation 21
4. Troubleshooting 24
4.1 Video 24
4.2 USB 25
4.3 Audio 26
4.4 Serial 26
4.5 General Questions 27
Appendix A: Example Applications 28
Appendix B: Rack Mount Options 32
Appendix C: Audio/Serial Ports 33
Appendix D: Calling Black Box 35
Appendix E: Specifications 36

QUICK SETUP
9
1. Quick Setup
This section briefly describes how to install your USB Micro extender system. Unless you are
an experienced user, we recommend that you follow the full procedures described in the rest
of this manual.
Set Video Distance DIP Switches
Set DIP switches on base of Remote Unit to position for
Interconnect cable length:
15-75ft (5-25m) OFF (default)
75ft-150ft (25-50m) ON
DIP Switch 1: Primary Interconnect (channel 1)
DIP Switch 2: Interconnect 2 (ACU4201A & ACU4222A only)
See Setting the
Cable Length DIP
Switches on page
18.
Connect Remote Unit and devices
Connect Remote Unit to monitor, USB and audio/serial
devices (if present). Connect 5V power supply.
Connect Local Unit to CPU
Connect Local Unit to CPU video, USB and Audio/Serial
ports (if used).
Connect Local monitor(s) to video output(s) on Local Unit.
Note. If you intend to connect the Local Unit to an external
USB hub, ensure that it is self-powered. If not, you will need
an additional 5V PSU for the Local Unit (not supplied).
Connect Local and Remote Units
Connect extender units with up to 150ft (50m) of compatible
CATx interconnect cable.
Power Up
Power up the CPU.
Switch on the Remote Unit power supply.
Auto-adjust flat panel monitors
See Connecting
the Remote Unit on
page 19.
See Interconnection
Cable Requirements
on page 17.
See Local Unit
Installation on page
21.
Use LEDs on
Interconnect ports to
check operation (see
pages 20 and 23).