Black Box ServSwitch ACX310F User manual

BL A C K B O X®
Provides Full HD and USB extension
up to 1640 feet (500 m) over multimode fiber.
Supports resolutions up to 1920 x 1200.
ServSwitch™Fiber DVI + USB Extender EC
ACX310F
ACX310FIA
Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S.
call 724-746-5500) • FREE technical support 24 hours a day, 7 days
a week: Call 724-746-5500 or fax [phone] • Mailing address:
Black Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018
Web site: www.blackbox.com • E-mail: [email protected]
Customer
Support
Information

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Trademarks Used in this Manual
Trademarks Used in this Manual
Black Box and the Double Diamond logo are registered trademarks, and ServSwitch
is a trademark, of BB Technologies, Inc.
HDMI is a registered trademark of HDMI Licensing, L.L.C.
Windows is a registered trademark of Microsoft Corporation.
Any other trademarks mentioned in this manual are acknowledged to be
the property of the trademark owners.

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FCC RFI and NOM Statements
FEDERAL COMMUNICATIONS COMMISSION AND INDUSTRY
CANADA RADIO FREQUENCY INTERFERENCE STATEMENTS
This equipment generates, uses, and can radiate radio-frequency energy, and if
not installed and used properly, that is, in strict accordance with the manufacturer’s
instructions, may cause interference to radio communication. It has been tested
and found to comply with the limits for a Class A computing device in accordance
with the specifications in Subpart B of Part 15 of FCC rules, which are designed
to provide reasonable protection against such interference when the equipment
is operated in a commercial environment. Operation of this equipment in a
residential area is likely to cause interference, in which case the user at his own
expense will be required to take whatever measures may be necessary to correct
the interference.
Changes or modifications not expressly approved by the party responsible
for compliance could void the user’s authority to operate the equipment.
This digital apparatus does not exceed the Class A limits for radio noise emission
from digital apparatus set out in the Radio Interference Regulation of Industry
Canada.
Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant
les limites applicables aux appareils numériques de classe A prescrites dans le
Règlement sur le brouillage radioélectrique publié par Industrie Canada.
Normas Oficiales Mexicanas (NOM)Electrical Safety Statement
INSTRUCCIONES DE SEGURIDAD
1. Todas las instrucciones de seguridad y operación deberán ser leídas antes
de que el aparato eléctrico sea operado.
2. Las instrucciones de seguridad y operación deberán ser guardadas para
referencia futura.
3. Todas las advertencias en el aparato eléctrico y en sus instrucciones de
operación deben ser respetadas.

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NOM Statement
4. Todas las instrucciones de operación y uso deben ser seguidas.
5. El aparato eléctrico no deberá ser usado cerca del agua—por ejemplo, cerca
de la tina de baño, lavabo, sótano mojado o cerca de una alberca, etc.
6. El aparato eléctrico debe ser usado únicamente con carritos o pedestales que
sean recomendados por el fabricante.
7. El aparato eléctrico debe ser montado a la pared o al techo sólo como sea
recomendado por el fabricante.
8. Servicio—El usuario no debe intentar dar servicio al equipo eléctrico más allá
a lo descrito en las instrucciones de operación. Todo otro servicio deberá ser
referido a personal de servicio calificado.
9. El aparato eléctrico debe ser situado de tal manera que su posición no
interfiera su uso. La colocación del aparato eléctrico sobre una cama, sofá,
alfombra o superficie similar puede bloquea la ventilación, no se debe colocar
en libreros o gabinetes que impidan el flujo de aire por los orificios de
ventilación.
10. El equipo eléctrico deber ser situado fuera del alcance de fuentes de calor
como radiadores, registros de calor, estufas u otros aparatos (incluyendo
amplificadores) que producen calor.
11. El aparato eléctrico deberá ser connectado a una fuente de poder sólo del
tipo descrito en el instructivo de operación, o como se indique en el aparato.
12. Precaución debe ser tomada de tal manera que la tierra fisica y la polarización
del equipo no sea eliminada.
13. Los cables de la fuente de poder deben ser guiados de tal manera que no
sean pisados ni pellizcados por objetos colocados sobre o contra ellos,
poniendo particular atención a los contactos y receptáculos donde salen del
aparato.
14. El equipo eléctrico debe ser limpiado únicamente de acuerdo a las
recomendaciones del fabricante.
15. En caso de existir, una antena externa deberá ser localizada lejos de las lineas
de energia.

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NOM Statement
16. El cable de corriente deberá ser desconectado del cuando el equipo no sea
usado por un largo periodo de tiempo.
17. Cuidado debe ser tomado de tal manera que objectos liquidos no sean
derramados sobre la cubierta u orificios de ventilación.
18. Servicio por personal calificado deberá ser provisto cuando:
A: El cable de poder o el contacto ha sido dañado; u
B: Objectos han caído o líquido ha sido derramado dentro del aparato; o
C: El aparato ha sido expuesto a la lluvia; o
D: El aparato parece no operar normalmente o muestra un cambio en su
desempeño; o
E: El aparato ha sido tirado o su cubierta ha sido dañada.

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Table of Contents
Table of Contents
1. Specifications ....................................................................................................7
2. Overview ....................................................................................................9
2.1 Introduction .............................................................................................9
2.2 Features....................................................................................................9
2.3 What’s Included.......................................................................................9
2.4 Hardware Description ............................................................................10
2.4.1 Transmitter (Local Unit).............................................................10
2.4.2 Receiver (Remote Unit)..............................................................12
3. Installation and Operation ...............................................................................14
3.1 Cable Requirements...............................................................................14
3.2 Installing the Transmitter and the Receiver............................................14
3.3 Initial Operation .....................................................................................14
4. Enhanced Operation ........................................................................................15
5. Troubleshooting...............................................................................................18
5.1 Contacting Black Box.............................................................................18
5.2 Shipping and Packaging.........................................................................18

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Chapter 1: Specifications
1. Technical Specifications
Approvals TUV, CE, UL, CSA, RoHS, WEEE, FCC
Cascadable No
Computer Interface DVI video, USB
DDC Support Internal DDC table
Distance From CPU to TX: 16 feet (5 m), maximum DVI-D
and USB limitations;
Between TX and RX: 328 feet (100 m), maximum
Encryption No
Heat Dissipation 40.92 BTU/hr. maximum
Leads Supported DVI video, USB
Connectors ACX310F Transmitter:
(1) DVI-I input (physical connector supports
DVI-D only),
(1) DVI-I output (physical connector supports
DVI-D only),
(1) USB Type B F,
(1) SFP cage, LC connectors, multimode,
(1) barrel connector for power;
ACX310FIA Transmitter also includes:
(2) 3.5-mm bidirectional audio connectors;
ACX310F Receiver: (1) DVI-I output (physical
connector supports DVI-D only),
(4) USB Type A F,
(1) SFP cage, LC connectors, multimode,
(1) barrel connector for power;
ACX310FIA Receiver also includes:
(2) 3.5-mm bidirectional audio connectors;
NOTE: ACX310FIA supports DVI-I (both VGA and
DVI-D).

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Chapter 1: Specifications
1. Technical Specifications (continued)
Indicators Each unit (Transmitter or Receiver):
(1) Power/Online LED
Environment Temperature Tolerance:
Operating: 32 to 113° F (0 to 45° C);
Storage: -4 to 158° F (-20 to +70° C);
Operating Humidity: 80%, noncondensing
Altitude 10,000 feet maximum
Power External in-line power supply;
Input: 100–240 VAC, 50/60 Hz, 0.5 A;
Output: 12 VDC, 1 A, 12 W;
Power supply cord length: 5 ft. (1.5 m)
Dimensions Each unit (Transmitter or Receiver):
1.6"H x 3.85"W x 4.17"D
(4.1 x 9.8 x 10.6 cm)
Weight Each unit: 0.61 lb. (0.27 kg)
(Total: 1.22 lb. [0.55 kg])

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Chapter 2: Overview
2. Overview
2.1 Introduction
The ServSwitch™Fiber DVI + USB Extender EC provides lossless Full HD and USB
extension up to 1640 feet (500 m) over 62.5-µm multimode fiber cable. It consists
of two units: a transmitter and a receiver. The extender is plug-and-play, so there
aren’t any complex installation instructions. And you don’t need to configure the
unit, either.
NOTE: SFP modules are included with the extenders, but any SFP should work with
the extender.
2.2 Features
• Supports USB keyboard/mouse, USB touchscreen, and other Human Interface
Devices (HIDs).
• Uses multimode 62.5-µm duplex fiber optic cable.
• Provides local monitoring.
• Supports USB 2.0 extension.
• Plug-and-play installation with DDC/EDID reading.
• An optional mounting option for 19" racks with four units in (1) rack unit (RU) is
available.
• Can also be wall-, table-, or DIN-rail-mounted. Mounting options accessories are:
ACX300-RMK: 19" Rackmounting Kit for up to 4 local or remote units.
ACX300-TMK: Table and Wallmount Kit for either local or remote unit.
ACX300-DRM: DIN-rail Mounting Kit for either local or remote unit.
• ACX310FIA also features:
- Bidirectional audio/microphone.
- VGA/DVI support.
2.3 What’s Included
Your package should include the following items. If anything is missing or damaged,
contact Black Box Technical Support at 724-746-5500 or [e-mail].
• (1) transmitter
• (1) receiver
• (1) DVI-I cable
• (2) multimode SFPs with LC connectors

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Chapter 2: Overview
• (1) USB Type A-B cable
• (2) power supplies with US/UK/EU and AU power clips
• This user’s manual
2.4 Hardware Description
2.4.1 Transmitter (Local Unit)
Front Panel
The transmitter‘s (ACX310F or ACX310FIA) front panel is blank except for a Power
Status LED, which is described in Table 2-1.
Back Panel
The transmitter’s (ACX310F or ACX310FIA) back panel is shown in Figures 2-1 and
2-2. Table 2-1 describes its components.
3 4 5 6
2
Figure 2-1. ACX310F transmitter’s back panel.
3 4 5 6
2 7 7
Figure 2-2. ACX310FIA transmitter’s back panel.

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Chapter 2: Overview
Table 2-1. Transmitter’s components.
Number Component Description
1
Power Status LED (not shown,
located on the front panel
of the transmitter)
Lights when power to the
transmitter is on.
2(1) DVI connector Connects to the PC.
3(1) DVI connector Connects to a local monitor.
4(1) barrel connector Links to 12-VAC, 1-A power.
5(1) USB Type B connector Links to USB port on the PC.
6(1) SFP module cage for
multimode fiber connector
Connects one end of the
1640-foot (500-m) link between
the transmitter and receiver.
7(2) 3.5-mm connectors Links to audio in and audio out.

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Chapter 2: Overview
2.4.2 Receiver (Remote Unit)
Front Panel
The receiver’s front panel is blank except for a Power Status LED, which is described
in Table 2-2.
Back Panel
The receiver’s back panel is shown in Figures 2-3 and 2-4. Table 2-2 describes its
components.
2 3 3 5
3 4
Figure 2-3. ACX310F receiver’s back panel.
2 3 3 5
6 6 3 4
Figure 2-4. ACX310FIA receiver’s back panel.

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Chapter 2: Overview
Table 2-2. Receiver’s components.
Number Component Description
1
Power Status LED (not shown,
located on the front panel of
the receiver)
Lights when power to the
receiver is on.
2(1) DVI connector Connects to DVI monitor.
3(4) USB Type A connectors Link to keyboard/mouse and two
USB peripheral devices.
4(1) barrel connector Links to 12-VAC, 1-A power.
5(1) SFP module cage for
multimode fiber connector
Connects one end of the
1640-foot (500-m) link between
the receiver and transmitter.
6(2) 3.5-mm connectors Links to audio in and audio out.

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Chapter 3: Installation and Operation
3. Installation and Operation
3.1 Cable Requirements
Use 62.5-µm multimode fiber optic cable with the included SFPs; otherwise, use the
designated cable for the SFPs you are using.
3.2 Installing the Transmitter and Receiver
The extender is plug-and-play. Simply plug in the following connections as shown in
Figure 3-1.
DVI
Monitor
PC
Transmitter
(Local Unit)
DVI
DVI
Monitor
Mouse
Keyboard
Receiver
(Remote Unit)
62.5-µm duplex
fiber optic cable
Figure 3-1. Connecting the extender units.
3.3 Initial Operation
Switch on the device. Both extenders start working automatically. For about five
seconds, the LED will blink red. When the LED turns green, the device is ready to
use.
NOTE: The extender does not require any additional configuration. It’s a
plug-and-play device.

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Chapter 4: Enhanced Operation
4. Enhanced Operation
Via an OSD in the Remote Unit, the ACX310F enables the following configuration
options:
1. Updating the Extender.
2. Set Backlight.
3. Locking OSD.
4. Enabling/disabling Monitor Sync.
5. DDC options.
Entering the OSD
To enter the Extenders OSD, press the ScrollLock key on the attached keyboard five
times quickly.
The OSD menu appears on the remote unit’s attached display (see Figure 4-1).
Figure 4-1. OSD menu.
NOTE: If the OSD is locked via Option L, the OSD is only available for the first
10 minutes after power up.
U =Update Flash FW
To update the extender’s firmware, you will need to open a graphic file (update file)
on the target device, and then enter the command “U” and wait for the update to
be performed.

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Chapter 4: Enhanced Operation
S = Set Backlight
Enter 0–9.
Figure 4-2. USB high-speed memory option.
L = Lock Menu enabled/disabled
Once enabled, you can only enter the OSD during the first 10 minutes after the
remote unit powers up. It will be locked afterwards.
Figure 4-3. Lock menu.
The default setting is disabled.

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Chapter 4: Enhanced Operation
I = Monitor sync enabled/disabled
You can activate or deactivate the monitor synchronization.
If enabled, the graphics card refresh rates are synchronized with the (Rx) attached
monitors.
This will optimize motion picture content applications, but might not work properly
with all monitors (flicker may occur).
The default setting is disabled.
Figure 4-4. Monitor sync disabled screen.

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Chapter 5: Troubleshooting
5. Troubleshooting
5.1 Contacting Black Box
If you determine that your ServSwitch Fiber DVI + USB Extender EC is
malfunctioning, do not attempt to alter or repair the unit. It contains no
user-serviceable parts. Contact Black Box Technical Support:
• Email in the US: [e-mail]
in the UK: [e-mail]
• Phone in the US: 724-746-5500
in the UK: [phone]
NOTE: See Table 5-1 for a list of international contact information.
Before you do, make a record of the history of the problem. We will be able to
provide more efficient and accurate assistance if you have a complete description,
including:
• the nature and duration of the problem.
• when the problem occurs.
• the components involved in the problem.
• any particular application that, when used, appears to create the problem or make
it worse.
5.2 Shipping and Packaging
If you need to transport or ship your ServSwitch Fiber DVI + USB Extender EC:
• Package it carefully. We recommend that you use the original container.
• If you are returning the unit, make sure you include everything you received with
it. Before you ship for return or repair, contact Black Box to get a Return
Authorization (RA) number.

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Chapter 5: Troubleshooting
Table 5-1. International Contact Information.
Country Web site/E-mail Phone Fax
United
States
www.blackbox.com
[e-mail] 724-746-5500 724-746-0746
Austria www.black-box.at
[e-mail] [phone] [phone]
Belgium
www.blackbox.be
support.nederlands@
blackbox.be
support.french@
blackbox.be
support.english@
blackbox.be
[phone] [phone]
Denmark
www.blackbox.dk
support@blackbox.
dk
[phone] [phone]
Finland www.blackbox.fi
[e-mail] [phone] [phone]
France www.blackbox.fr
[e-mail] [phone] [phone]
Germany
www.black-box.de
techsupp@black-box.
de
[phone] [phone]

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Chapter 5: Troubleshooting
Table 5-1 (continued). International Contact Information.
Country Web site/E-mail Phone Fax
Italy
www.blackbox.it
supporto.tecnico@
blackbox.it
[phone] [phone]
Netherlands
www.blackbox.nl
techsupport@
blackbox.nl
[phone] [phone]
Norway
www.blackbox
norge.no
support@
blackboxnorge.no
[phone] [phone]
Spain www.blackbox.es
[e-mail] [phone] [phone]
Sweden
www.blackboxab.se
support@
blackboxab.se
[phone] [phone]
Switzerland
www.black-box.ch
support@black-box.
ch
[phone] [phone]
UK
www.blackbox.co.uk
techhelp@blackbox.
co.uk
[phone] [phone]
Ireland
www.blackbox.co.uk
techhelp@blackbox.
co.uk
[phone] [phone]