Black Box Secure Site Manager 8 User manual

CUSTOMER
SUPPORT
INFORMATION
Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S. call 724-746-5500)
FREE technical support 24 hours a day, 7 days a week: Call 724-746-5500 or fax [phone]
Mailing address: Black Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018
Web site: www.blackbox.com • E-mail: [email protected]
JANUARY 2007
SW551A
SW552A
Secure Site Manager 8
Secure Site Manager 16
Quick Start Guide

SECURE SITE MANAGE - QUICK START GUIDE
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FEDERAL COMMUNICATIONS COMMISSION
AND
INDUSTRY CANADA
RADIO FREQUENCY INTERFERENCE STATEMENTS
This equipment generates, uses, and can radiate radio-frequency energy, and if not
installed and used properly, that is, in strict accordance with the manufacturer’s
instructions, may cause interference to radio communication. It has been tested
and found to comply with the limits for a Class A computing device in accordance
with the specifications in Subpart B of Part 15 of FCC rules, which are designed
to provide reasonable protection against such interference when the equipment is
operated in a commercial environment. Operation of this equipment in a residential
area is likely to cause interference, in which case the user at his own expense will be
required to take whatever measures may be necessary to correct the interference.
Changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
This digital apparatus does not exceed the Class A limits for radio noise emission
from digital apparatus set out in the Radio Interference Regulation of Industry
Canada.
Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant
les limites applicables aux appareils numériques de la classe A prescrites dans le
Règlement sur le brouillage radioélectrique publié par Industrie Canada.
This product meets the applicable Industry Canada technical specifications.
The Ringer Equivalence Number is an indication of the maximum number of devices
allowed to be connected to a telephone interface. The termination on an interface
may consist of any combination of devices subject only to the requirement that the
sum of the RENs of all the devices does not exceed five.
EUROPEAN UNION DECLARATION OF CONFORMITY
This equipment complies with the requirements of the European EMC Directive
89/336/EEC.

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NORMAS OFICIALES MEXICANAS (NOM)
ELECTRICAL SAFETY STATEMENT
INSTRUCCIONES DE SEGURIDAD
1. Todas las instrucciones de seguridad y operación deberán ser leídas antes de
que el aparato eléctrico sea operado.
2. Las instrucciones de seguridad y operación deberán ser guardadas para
referencia futura.
3. Todas las advertencias en el aparato eléctrico y en sus instrucciones de
operación deben ser respetadas.
4. Todas las instrucciones de operación y uso deben ser seguidas.
5. El aparato eléctrico no deberá ser usado cerca del agua—por ejemplo, cerca
de la tina de baño, lavabo, sótano mojado o cerca de una alberca, etc..
6. El aparato eléctrico debe ser usado únicamente con carritos o pedestales que
sean recomendados por el fabricante.
7. El aparato eléctrico debe ser montado a la pared o al techo sólo como sea
recomendado por el fabricante.
8. Servicio—El usuario no debe intentar dar servicio al equipo eléctrico más
allá a lo descrito en las instrucciones de operación. Todo otro servicio deberá
ser referido a personal de servicio calificado.
9. El aparato eléctrico debe ser situado de tal manera que su posición no
interfiera su uso. La colocación del aparato eléctrico sobre una cama, sofá,
alfombra o superficie similar puede bloquea la ventilación, no se debe colocar
en libreros o gabinetes que impidan el flujo de aire por los orificios de
ventilación.
10. El equipo eléctrico deber ser situado fuera del alcance de fuentes de calor
como radiadores, registros de calor, estufas u otros aparatos (incluyendo
amplificadores) que producen calor.
11. El aparato eléctrico deberá ser connectado a una fuente de poder sólo del tipo
descrito en el instructivo de operación, o como se indique en el aparato.

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12. Precaución debe ser tomada de tal manera que la tierra fisica y la polarización
del equipo no sea eliminada.
13. Los cables de la fuente de poder deben ser guiados de tal manera que no sean
pisados ni pellizcados por objetos colocados sobre o contra ellos, poniendo
particular atención a los contactos y receptáculos donde salen del aparato.
14. El equipo eléctrico debe ser limpiado únicamente de acuerdo a las
recomendaciones del fabricante.
15. En caso de existir, una antena externa deberá ser localizada lejos de las lineas
de energia.
16. El cable de corriente deberá ser desconectado del cuando el equipo no sea
usado por un largo periodo de tiempo.
17. Cuidado debe ser tomado de tal manera que objectos liquidos no sean
derramados sobre la cubierta u orificios de ventilación.
18. Servicio por personal calificado deberá ser provisto cuando:
A: El cable de poder o el contacto ha sido dañado; u
B: Objectos han caído o líquido ha sido derramado dentro del aparato; o
C: El aparato ha sido expuesto a la lluvia; o
D: El aparato parece no operar normalmente o muestra un cambio en su
desempeño; o
E: El aparato ha sido tirado o su cubierta ha sido dañada.

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TRADEMARKS USED IN THIS MANUAL
BLACK BOX and the Double Diamond logo are registered trademarks of BB
Technologies, Inc.
ProComm is a registered trademark of DATASTORM TECHNOLOGIES, INC.™
Crosstalk is a registered trademark of Digital Communications Associates, Inc.
VT100 is a trademark of Digital Equipment Corporation.
AT is a registered trademark of International Business Machines Corporation.
Netscape Navigator is a registered trademark of Netscape Communications
Corporation.
JavaScript is a registered trademark of Sun Microsystems, Inc.
Telnet is a trademark of Telnet Communications, Inc.
UNIX is a registered trademark of UNIX System Laboratories, Inc.
Any other trademarks mentioned in this manual are acknowledged to be the property
of the trademark owners.

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WARNINGS AND CAUTIONS
Secure Racking
If secure racked units are installed in a closed or multi-unit rack assembly, they
may require further evaluation by certification agencies. Consider the following
items:
1. The ambient temperature within the rack may be greater than the room
ambient temperature. Installation should be such that the amount of
airflow required for safe operation is not compromised. The maximum
temperature for the equipment in this environment is 122°F (50°C).
2. Install the unit so that it doesn’t become unstable from uneven loading.
Input Supply
Check nameplate ratings to ensure that there is no overloading of supply
circuits that could have an effect on overcurrent protection and supply wiring.
Grounding
Maintain reliable grounding of this equipment. Give particular attention
to supply connections when connecting to power strips, rather than direct
connections to the branch circuit.
Shock Hazard
Do not attempt to repair or service this device yourself. Internal components
must be serviced by authorized personnel only.
Disconnect Power
If any of the following events occurs, immediately disconnect the unit from the
outlet and contact Black Box at 724-746-5500.
1. The power cord is frayed or damaged.
2. Liquid has been spilled into the device or the device has been exposed
to rain or water.
Disconnect the Power Supply Cable
Before attempting to service or remove this unit, make certain that the power
cable is disconnected.

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Specifications
Network Interface: 10/100Base-T Ethernet, RJ45, multi-session Telnet.
RS232 Port Interface:
Connectors:
• Model SW551A: Eight (8) DB9 connectors (DTE pinout.)
• Model SW552A: Sixteen (16) DB9 connectors (DTE pinout.)
Coding: 7/8 bits, Even, Odd, No Parity, 1, 2 Stop Bits.
Flow Control: XON/XOFF, RTS/CTS, Both, or None.
Data Rate: 300 to 115.2K bps (all standard rates).
Inactivity Timeout: No activity timeout disconnects port/modem sessions.
Off, 5, 15, 30, 90 minutes.
Memory: Stores Parameters and captured data. 256K per port.
Break: Send Break or Inhibit Break
Site ID: 32 Characters.
Port Name: 16 Characters per port.
Usernames & Passwords: 16 characters each (case sensitive.) Up to 128 pairs,
definable port and system access.
LEDs: Power On, Ready, Data Activity for each RS232 Serial Port.
Physical / Environmental:
Power: IEC-320 Inlet, 100 to 240 VAC, 50/60 Hz, 5 Watts
Size:
Height: 1.75" (4.4 cm), 1 Rack Unit.
Width: 19.00" (48.3 cm)
Depth: 6.50" (16.5 cm) Rack Mounts Included.
Shipping Weight: 6 lbs. (2.7 Kg.)
Operating Temperature: 32°F to 122°F (0°C to 50°C)
Storage Temperature: -4°F to 128°F (-20°C to 70°C)
Humidity: 10 to 90% RH, Non-Condensing
Venting: Side vents are used to dissipate heat generated within the unit. When
mounting the unit in an equipment rack, make certain to allow adequate
clearance for venting.

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Quick Start Guide
In order to take full advantage of the complete range of features that the Secure Site
Managers offers, we recommend that you read the user’s manual (it’s in PDF format
on the included CDROM) after performing this quick start procedure.
CLEAR SET
ON RDY CONNECTIONS
12 3 4567 8
Secure Site Manager
12345
Figure 1. Front Panel Components
Hardware Description
Front Panel Components
 CLEAR: Restarts the Secure Site Manager without changing user-selected
parameter settings.
Note:
When Clear is pressed, all ports will be disconnected.
 ON: Lights when AC Power is applied.
 SET: Used to Initialize the Secure Site Manager to default parameters.
To initialize the Secure Site Manager, press and hold the SET button for
approximately five seconds.
Notes:
• During initialization, all port LEDs will flash ON three times.
• After initialization, all command-selected parameters will be
cleared, and the Secure Site Manager will revert to the default
parameters. The default “super” user account will also be
restored.
 RDY: (Ready) Flashes to indicate unit is operational.
 ACTIVITY LEDs: A series of LEDs, which light to indicate data activity at
the corresponding port.
• 8-Port units include 8 Activity LEDs
• 16-Port units include 16 Activity LEDs

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OI
PHONE
LINE
10/100BaseT
LINK ACTIVITY
SYSTEM SETUP PORTS
(DTE)
1 2 3 4 5 6 7 8
1234
5
Figure 2. Back Panel Components (Model SW551A Shown)
Back Panel Components
 Phone Line Port: For connection to your external phone line.
 Network Port: An RJ45 Ethernet port for connection to your
10/100Base-T, TCP/IP network. Note that the Secure Site Manager features
a default IP address (192.168.168.168). This allows you to connect to the
unit without first assigning an IP address. Note that the Network Port also
includes two, small LED indicators for Link and Data Activity. For more
information on Network Port configuration, please refer to Section 5.7.3 in
the User’s Guide.
 RS232 Serial Ports: For connection to console ports on target devices.
Standard DB9 connectors configured as DTE ports. The RS232 ports are
similar to a serial port on a PC. When connecting a modem, use a standard
serial cable. When connecting a PC or other DTE device use a null modem
cable.
• 8-Port units include 8 Serial Ports.
• 16-Port units include 16 Serial Ports.
OI
PHONE
LINE
10/100BaseT
LINK ACTIVITY 2
13
4
5
6
7
8
9
10
11
12
13
14
15
16
SYSTEM
SETUP
PORTS
(DTE)
123
3
4
5
Figure 3. Back Panel Components (Model SW552A Shown)

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 Power Inlet: An IEC-320-C14 inlet, for connection to your 100 to 240 VAC
power supply. For more information, please refer to Section 4.1 in the User’s
Guide.
 Power On/Off Switch
Quick Hardware Installation
Apply Power to the Secure Site Manager
Refer to the safety precautions listed at the beginning of this Quick Start Guide and
in Section 4 in the User’s Guide, and then connect the unit to an appropriate power
source. Note that Secure Site Manager units are designed for 100 to 240 VAC,
50/60 Hz operation and feature an auto sensing power supply.
When power is applied to the Secure Site Manager, the ON LED should light, and
the RDY LED should begin to flash. Note however, that the boot up procedure may
take up to two minutes; this delay is due to the time required to generate SSH keys.
Connect your Control Device to the Secure Site Manager
The Secure Site Manager can either be controlled via local PC Serial Port, modem,
or TCP/IP network. In order to connect ports or select parameters, commands are
issued to the Secure Site Manager via either the Network Port, Modem or RS232
Setup Port. Note that it is not necessary to connect to both the Network and Setup
Ports, and that the Setup Port can be connected to either a local PC or an external
modem.
• Network Port: Connect your 10Base-T or 100Base-T network interface to
the Secure Site Manager 10/100Base-T Network port.
• Console Port: Use the supplied null modem cable to connect your PC COM
port to the Secure Site Manager Set-Up Port (RS232).
• Modem: Connect your phone line to the Secure Site Manager’s Phone Line
(Modem) port.
Communicating with the Secure Site Manager
When properly installed and configured, the Secure Site Manager will allow
command mode access via Telnet, Web Browser, SSH client, modem, or local
PC. However, in order to ensure security, both Telnet and Web Browser access are
disabled in the default state. To enable Telnet and/or Web Browser access, please
refer to Section 5.7.3 in the User’s Guide.

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Notes:
• Default Secure Site Manager serial port parameters are set as
follows: 9600 bps, RTS/CTS Handshaking, 8 Data Bits, One
Stop Bit, No Parity. Although these parameters can be easily
redefined, for this Quick Start procedure, it is recommended to
configure your communications program to accept the default
parameters.
• The Secure Site Manager features a default IP Address
(192.168.168.168) and a default Subnet Mask (255.255.255.0.)
This allows network access to command mode, providing that
you are contacting the Secure Site Manager from a node on
the same subnet. When attempting to access the Secure Site
Manager from a node that is not on the same subnet, please refer
to Section 5.7.3 for further configuration instructions.
1. Access Command Mode: The Secure Site Manager includes two separate
user interfaces; the Text Interface and the Web Browser Interface. The Text
Interface is available via Local PC, SSH Client, Telnet, or Modem and can
be used to both configure the Secure Site Manager and create connections
between ports. The Web Browser interface is only available via TCP/IP
network, and can be used to configure the unit, but cannot create port
connections.
a) Via Local PC: Start your communications program and then
press [Enter].
b) Via SSH Client: Start your SSH client, enter the default IP address
(192.168.168.168) for the Secure Site Manager and invoke the connect
command.
c) Via Web Browser: Make certain that Web Browser access is enabled
as described in Section 5.7.3 in the User’s Guide. Start your JavaScript
enabled Web Browser, enter the default Secure Site Manager IP address
(192.169.168.168) in the Web Browser address bar, and then
press [Enter].
d) Via Telnet: Make certain that Telnet access is enabled as described in
Section 5.7.3 in the User’s Guide. Start your Telnet client, and enter the
Secure Site Manager’s default IP address (192.168.168.168).
e) Via Modem: Use your communications program to dial the number for
the line connected to the Secure Site Manager’s Phone Line port.

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2. Username / Password Prompt: A message will be displayed, which
prompts you to enter your username (Login) and password.. The default
username is “super” (all lower case, no quotes), and the default password is
also “super”. If a valid username and password are entered, the Secure Site
Manager will display either the Home Screen (Web Browser Interface) or the
Port Status Screen (SSH, Telnet, or Modem) as shown in Figures 4 and 5.
3. Review Help Menu: If you are communicating with the Secure Site
Manager via the text interface (SSH, Telnet or Modem), type /H and press
[Enter] to display the Help Menu, which lists all available Secure Site
Manager commands. Note that the Help Menu is not available via the Web
Browser Interface.
4. Creating Connections Between Ports: The Secure Site Manager can
perform two types of connections; Resident Connections and Third Party
Connections. Note that Port Connection commands are only available via the
Text Interface, and cannot be invoked via the Web Browser Interface.
a) Resident Connection: Your resident port (e.g. Port 1) issues a /C
command to connect to a second port.
i. To connect Port 1 to Port 2, type /C 2 [Enter]. While Port 1 is
connected, the Secure Site Manager will not recognize commands
issued at Port 1. However, the unit will recognize a Resident
Disconnect Sequence issued at Port 1 or Port 2.
ii. Issue the Resident Disconnect Sequence (Logoff Sequence); type
^X (press [Ctrl] and [X] at the same time).
b) Third Party Connection: Your resident port (e.g. Port 1) issues a /C
command to create a connection between two other ports.
i. To connect Port 2 to Port 3, type /C 2 3 [Enter].
ii. While Ports 2 and 3 are connected, Port 1 will still recognize
Secure Site Manager commands. Type /S [Enter] to display the
Port Status Screen. The “STATUS” column should now list Ports 2
and 3 as connected, and Port 1 as “Free”.
iii. Issue a Third Party Disconnect command to disconnect Ports 2 and
3; type /D 2 [Enter]. The unit will display the “Are you Sure
(y/n)?” prompt. Type y and press [Enter] to disconnect.
iv. Type /S [Enter] to display the Port Status Screen. The Status
screen should now list Ports 2 and 3 as “Free”.

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Figure 4: Home Screen - Web Browser Interface
PORT STATUS:
Site ID: (undefined) 11/20/2006 23:18:34 GMT (GMT+0000)
PORT | NAME | USERNAME | STATUS | MODE | BUFFER COUNT
-----+------------------+------------------+--------+--------+--------------
01 | (undefined) | | Free | Any | 0
02 | (undefined) | | Free | Any | 0
03 | (undefined) | | Free | Pass | 0
04 | (undefined) | | Free | Pass | 0
05 | (undefined) | | Free | Pass | 0
06 | (undefined) | | Free | Pass | 0
07 | (undefined) | | Free | Pass | 0
08 | (undefined) | | Free | Pass | 0
09 | MODEM | | Free | Modem | 0
Enter /H for command menu.
SSM>
Figure 5: Main Status Screen - Text Interface (8-Port Unit Shown)

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5. Exit Command Mode: When you finish communicating with the unit via
the text interface, it is important to always log off using the appropriate
Secure Site Manager command, rather than by simply closing your Telnet
program. When you log off using the proper command, this ensures that the
unit has completely exited from command mode, and is not waiting for the
inactivity timeout to elapse before allowing additional connections. To exit
command mode, type /X and press [Enter].
This completes the Secure Site Manager Quick Start procedure. Prior to placing
the unit into operation, it is recommended to refer to the User’s Guide for important
information regarding advanced configuration capabilities and more detailed
operation instructions. If you have further questions regarding the Secure Site
Manager unit, please contact Customer Support as described in Appendix A in the
User’s Guide.

© Copyright 2006. Black Box Corporation. All rights reserved.
1000 Park Drive • Lawrence, PA 15055-1018 • 724-746-5500 • Fax [phone]