Blackbe;rry 7520 User manual

BlackBerry®
Wireless Handheld
User Guide

User Guide, BlackBerry 7520 Wireless Handheld ™
BlackBerry 7520 Wireless Handheld™ Model Number: RAL11IN
Last modified: 18 January 2005
Part number: SWD_X_HH(EN)-006.000
At the time of publication, this documentation complies with handheld software version 4.0.
© 2005 Research In Motion Limited. All rights reserved. The BlackBerry and RIM families of related marks, images and
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Published in Canada

4UserGuide

5
Contents
Enterprise activation .....................................................7
Email messages ...............................................................9
PIN messages ................................................................ 15
SMS messages .............................................................. 17
Search .............................................................................. 19
Attachments .................................................................. 21
Synchronizing data ..................................................... 23
Backing up and restoring handheld data ...........25
Typing ............................................................................. 27
Phone .............................................................................. 29
Direct Connect ............................................................. 37
Browser ........................................................................... 39
Downloading ................................................................ 43
Contacts ......................................................................... 45
Calendar ......................................................................... 49
Tasks ................................................................................ 53
Memos ............................................................................ 55
Alarm ............................................................................... 57
Calculator ....................................................................... 59
Bluetooth® ....................................................................61
Date and time ..............................................................63
Profiles ............................................................................ 65
Screen display ............................................................... 67
Language ....................................................................... 69
Power and battery ....................................................... 71
Network coverage ....................................................... 73
Security ........................................................................... 75
BrickBreaker .................................................................. 81
Service books ................................................................ 83
Frequently asked questions ..................................... 85
Email and PIN messages — frequently asked ques-
tions ................................................................................. 87
SMS messages — frequently asked questions .... 93
Attachments — frequently asked questions ....... 95
Synchronization — frequently asked questions . 99
Phone — frequently asked questions ..................101
Direct Connect — frequently asked questions .103
Browser — frequently asked questions ...............105
Contacts — frequently asked questions .............109
Calendar — frequently asked questions .............111
Bluetooth® — frequently asked questions ........113
Security — frequently asked questions ...............115
Tips .................................................................................117
Legal notice .................................................................123
Index ..............................................................................125

6

7
Enterprise activation
•About enterprise activation
•Activate the handheld over the wireless
network
About enterprise activation
Use the enterprise activation feature to integrate
your handheld with your corporate Microsoft®
Outlook® or IBM® Lotus® Domino® email
account if you have access to BlackBerry
Enterprise Server™ version 4.0. You can also use
this feature to load or restore handheld data saved
as part of an automatic wireless backup, a
personal information management
synchronization, or a wireless email reconciliation.
If you have access to BlackBerry Enterprise Server
version 4.0, and Enterprise Activation does not
appear in the handheld options, verify with your
service provider that you have been provisioned
for enterprise activation. If you have been
provisioned for the service and the option does
not appear, contact your system administrator.
If you do not have access to BlackBerry Enterprise
Server version 4.0, refer to the printed
documentation that accompanied your handheld
for more information on integrating your
handheld with an email account.
Notes:
If the handheld has not yet been activated, or you
are upgrading your software, Enterprise Activation
might appear on the Home screen. Click
Enterprise Activation to verify the status of the
activation.
If the Enterprise Activation does not appear on
the Home screen, in the handheld options, click
Enterprise Activation to verify the activation
status.
Activate the handheld over the
wireless network
In the handheld options, click Enterprise
Activation. Type your corporate email address and
the password provided to you by your system
administrator. Click the trackwheel. Click Activate.
Related topic
•Why are some messages already on my
handheld?

8

9
Email messages
•Open a message
•Send an email message
•Save draft messages
•Add contacts to a message
•Set the importance level
•Change sent messages
•Manage messages
•File messages
•View filed messages
•Delete multiple messages at one time
•Mark a message as opened or unopened
•Search the messages list
•Search the handheld
•Save a copy of messages sent from the
handheld
•Add an email signature
•Set an out of office reply
•Create an email filter
•Set folder redirection
•Email and PIN messages — frequently asked
questions
Open a message
An unopened email message appears in the
messages list with a closed envelope icon. After
you open the message, the closed envelope
changes to an open envelope.
Send an email message
1. In the messages list, click the trackwheel.
2. Click Compose Email.
3. Click [Use Once].
4. Click Email.
5. Type an email address.
6. Click the trackwheel.
7. Click Continue.
8. Type a message.
9. Click the trackwheel.
10. Click Send.
Notes:
If you have added contacts to the address book,
you can select a contact from the list after you
click Compose Email.
If your handheld is integrated with multiple email
services, you can select the service from which
your message should be sent. At the top of the
message, in the Using field, press the Space key
until the preferred service appears. All subsequent
messages are also sent from this service.
Save draft messages
To save a draft of a message, click the trackwheel.
Click Save Draft.
Add contacts to a message
To send a message to multiple contacts, click the
trackwheel. Click Add To, Add Cc, or Add Bcc.
To attach a contact to a message, click the
trackwheel. Click Attach Address.
Set the importance level
When composing a message, click the trackwheel.
Click Options. Set the Importance field to High or
Low. Save your changes.

10
Change sent messages
To change the text in a sent message and resend
it, open the message. Click the trackwheel. Click
Edit. Change the text. Click the trackwheel. Click
Send.
To change the recipient of a sent message and
resend it, open the message. Click the trackwheel.
Click Edit. Select a contact. Click the trackwheel.
Click Change Address. Click a new contact. Send
your message.
To resend your message to the same contact, open
the message. Click the trackwheel. Click Resend.
Manage messages
Open a message. Click the trackwheel. Perform
one of the following actions:
•Save
•Reply
•Forward
•Reply To All
•Delete
To delete the original message from a reply, click
the trackwheel. Click Delete Original Text.
File messages
To file a message, click the message. Click File.
Click a folder. Click File.
Notes:
To expand a folder, click a folder with a plus sign
(+) beside it. Click Expand.
To collapse a folder, click a folder with a minus
sign (-) beside it. Click Collapse.
Related topics
•Can I file messages?
•View filed messages
View filed messages
To display all filed messages in the messages list,
in the messages options, click General Options.
Set the Hide Filed Messages field to No.
To view messages within a specific folder, in the
messages list, click the trackwheel. Click View
Folder. Click a folder. Click Select Folder.
Note:
To view sent messages, in the messages list, click
the trackwheel. Click View Folder. Click Sent Items.
Click Select Folder.
Delete multiple messages at one
time
To delete multiple messages, hold the Shift key
and select a series of messages. Press the Delete
key.
To delete sent and received messages prior to and
including a date, click a date. Click Delete Prior.
Note:
When you reconcile your handheld with your
mailbox, any messages that you deleted from your
handheld using the Delete Prior option are not
deleted from your mailbox.
Related topic
•Reconcile deleted messages
Mark a message as opened or
unopened
To change the status of a message, click a
message. Click Mark Opened or Mark Unopened.
To change the status of multiple unread messages
to read, click a date field. Click Mark Prior Opened.

11
Save a copy of messages sent from
the handheld
Set this option to save messages sent from your
handheld in the Sent Items folder of your mailbox.
1. In the messages options, click Email Settings.
2. Set the Save Copy In Sent Folder field to Yes.
3. Click the trackwheel.
4. Click Save.
Note:
Set the save copy option for each message service
on your handheld.
Related topic
•View filed messages
About email signatures
The signature is added to your email messages
after you send them. It does not appear on your
handheld when you compose the email message.
To add a signature to messages sent from your
handheld, your handheld must be integrated with
an email account using the BlackBerry Enterprise
Server™ version 4.0. Alternatively, you can add a
signature in the BlackBerry Desktop Software.
Note:
Set an email signature for each message service
on your handheld.
Add an email signature
1. In the messages options, click Email Settings.
2. Set the Use Auto Signature field to Yes.
3. Type a signature.
4. Click the trackwheel.
5. Click Save.
Related topic
•About email signatures
About out of office reply
The out of office reply is automatically sent to
your contacts the first time that the contact sends
you an email message.
To set an out of office reply from your handheld,
your handheld must be integrated with an email
account using the BlackBerry Enterprise Server™
version 4.0. Alternatively, you can set an out of
office reply in your mailbox.
Note:
Set an out of office reply for each message service
on your handheld.
Set an out of office reply
1. In the messages options, click Email Settings.
2. Set the Use Out Of Office Reply field to Yes.
3. Type a reply.
4. If you use a Lotus Notes® mailbox, in the
Until field, set the date on which the out of
office reply should be disabled.
5. Click the trackwheel.
6. Click Save.
Related topic
•About out of office reply
About email filters
You create filters to specify which email messages
are forwarded to your handheld and which
messages remain in your mailbox. To forward
messages to your handheld, select Forward with
Level 1 Notification (sends messages with higher
priority) or Forward header only (sends messages
with only the To, Sent, From, and Subject fields).

12
If the message does not meet any filter criteria
and should not be forwarded, set the If no filters
apply, send email to handheld field to No.
Filters are applied to messages based on the order
in which they appear. If you create multiple filters
that could apply to the same message, you must
decide which one to apply first by placing that
filter higher in the list.
To create email filters on your handheld, your
handheld must be integrated with an email
account using the BlackBerry Enterprise Server™
version 4.0. Alternatively, you can use the
BlackBerry Desktop Software to create email
filters.
Note:
Set email filters for each message service on your
handheld.
Create an email filter
1. In the messages options, click Email Filters.
2. Click the trackwheel.
3. Click New.
4. Set the filter information.
5. Click the trackwheel.
6. Click Save.
Notes:
To add a contact to the From or Sent to fields, click
the trackwheel. Click Select Name. Click a name.
Click Continue.
To make the filter detect messages from multiple
contacts, use semi colons to separate your
contacts in the From or Sent to fields.
Related topics
•About email filters
•Use email filters
•Create a filter quickly
Use email filters
Click a filter. Perform one of the following actions:
•Enable filter
•Disable filter
•View
•Edit
•Delete
•Move up
•Move down
Create a filter quickly
In the messages list, click a message on which to
base your filter. Perform one of the following
actions:
•Create a filter based on the sender: Click
Filter Sender.
•Create a filter based on the subject: Click
Filter Subject.
Add a title and save the filter.
About folder redirection
If rules within your mailbox direct new messages
into different folders, you must specify which
desktop email folders should forward messages to
your handheld.
To set folder redirection, your handheld must be
integrated with an email account using the
BlackBerry Enterprise Server™ version 4.0.
Alternatively, you can use the BlackBerry Desktop
Software to specify folder redirection settings.
Note:
Set folder redirection for each message service on
your handheld.

13
Set folder redirection
1. In the messages options, click Email Settings.
2. Click the trackwheel.
3. Click Folder Redirection.
4. Select the check boxes.
5. Click the trackwheel.
6. Click Save.
Notes:
Verify that you selected the Inbox. If you do not
select the Inbox, email messages are not
forwarded from this folder.
To specify all of your folders for redirection,
including your Sent Items folder, select the Select
All check box. All email messages sent from your
mailbox also appear on your handheld.
Related topics
•About folder redirection
•View filed messages
•How do I make changes to the folders on my
handheld?

14

15
PIN messages
•About PIN messages
•Find your PIN
•Open a message
•Send a PIN message
•Save draft messages
•Add contacts to a message
•Change sent messages
•Manage messages
•Delete multiple messages at one time
•Mark a message as opened or unopened
•Search the messages list
•Search the handheld
•Email and PIN messages — frequently asked
questions
About PIN messages
A personal identification number (PIN) uniquely
identifies each BlackBerry Wireless Handheld on
the network. If you know the PIN of another
BlackBerry Wireless Handheld user, you can send
a PIN message to that person. PIN messages are
not routed through an existing email account.
When your PIN message is delivered to the
recipient, a Dappears with a check mark in the
messages list.
Find your PIN
In the handheld options, click Status.
Note:
If your handheld is integrated with an email
account using the BlackBerry Enterprise Server™
version 4.0, your PIN is displayed on the
Enterprise Activation screen.
Send a PIN message
1. In the messages list, click the trackwheel.
2. Click Compose PIN.
3. Click [Use Once].
4. Click PIN.
5. Type a PIN number.
6. Click the trackwheel.
7. Click Continue.
8. Type a message.
9. Click the trackwheel.
10. Click Send.
Note:
If you have added contacts to the address book,
you can select a contact from the list after you
click Compose PIN.

16

17
SMS messages
•About SMS messages
•Find your SMS number
•Open an SMS message
•Manage messages
•SMS messages — frequently asked questions
About SMS messages
With an SMS-compatible phone number, you can
receive short message service (SMS) messages. An
SMS-compatible number is a phone number (work,
home, mobile, or pager) that your service provider
has enabled for SMS.
Find your SMS number
In the phone, the My Number field displays your
phone number. If your handheld is enabled for
SMS, this number is also your SMS number.
Open an SMS message
An unopened SMS message appears in the
messages list with a closed italic envelope icon.
After you open the message, the closed italic
envelope changes to an open italic envelope.
Manage messages
Open a message. Click the trackwheel. Perform
one of the following actions:
•Save
•Delete

18

19
Search
•About search
•Search the messages list
•Search the handheld
About search
You can search the messages list using criteria
that you set and save those searches for future
use. You can also search for contacts or search for
all messages containing the same subject.
You can also search the handheld to find content
across all programs. With the global search, files
which appear in the search results can be used
just as they would in the original program. For
example, you can manage email messages in your
search results the same way that you would in the
messages list.
Search the messages list
1. In the messages list, click the trackwheel.
2. Click Search.
3. Set the search criteria.
4. Click the trackwheel.
5. Click Save.
6. Add a name and a shortcut key for your
search.
7. Click the trackwheel.
8. Click Save.
Note:
You can search without saving the details for the
search. After you set the criteria, click the
trackwheel. Click Search.
Related topics
•Use saved searches
•Search for a specific contact
•Search for a subject
Use saved searches
To view your saved searches, in the messages list,
click the trackwheel. Click Search. Click the
trackwheel. Click Recall.
Click a search. Perform one of the following
actions:
•View
•Edit
•Delete
To view the terms of your last search quickly, in the
list of searches, click the trackwheel. Click Last.
Search for a specific contact
To search for all messages from a specific sender,
click the message. Click Search Sender.
To search for all messages to a specific recipient,
click the message. Click Search Recipient.
Search for a subject
To search for all messages with the same subject,
click a message. Click Search Subject.
Search the handheld
1. In the search program, type text in the Text
field to search the records on your handheld.
2. In the Name field, type text to search using
the names of contacts in your address book,
calendar, or messages list.
3. Select the check boxes for the programs to
search.
4. Click Search.

20
Notes:
If you type more than one word in the Text or
Name field, all the words must appear in the same
field for the search to be successful.
File attachments are not searched when you
search across the handheld programs.
To expand a folder, click a folder with a plus sign
(+) beside it. Click Expand.
To collapse a folder, click a folder with a minus
sign (-) beside it. Click Collapse.
Related topic
•How do I search for text within a file
attachment?