Blackbe;rry 950 User manual

Installation & User’s Guide
BlackBerry Internet
Edition

BlackBerry™Internet Edition Installation and User’s Guide,
Version 1.6
Last revised 11/24/99
Part Number: MAT-02443-001 Rev. 02
At the time of printing, documentation complies with:
Handheld Operating System 1.4.78 and Applications version 1.6; and
Desktop: version 1.6
© 1997-1999 Research In Motion Limited. All rights reserved.
RIM, Research In Motion, the RIM logo, BlackBerry and the BlackBerry
logo are trademarks of Research In Motion Limited. RIM, Research In
Motion – Registered, U.S. Patent and Trademark Office.
Mobitex is a trademark of the Swedish Telecommunications
Administration.
All other brands, product names, company names, trademarks, and
service marks used herein are the property of their respective owners.
Warning: This document is for the use of licensed users only. Any
unauthorized copying, distribution or disclosure of information is a
violation of copyright laws.
While every effort has been made to ensure technical accuracy,
information in this document is subject to change without notice and
does not represent a commitment on the part of Research In Motion
Limited.
Research In Motion Limited
295 Phillip Street
Waterloo, Ontario
Canada N2L 3W8
Tel. [phone]
Fax [phone]
Web site: www.rim.net
Email: [e-mail]
Printed In Canada HD1199/mat-02443-001_rev2_install&user.doc

FCC compliance statement
(USA)
FCC Class B Part 15
This device complies with Part 15 of the FCC Rules. Operation is
subject to the following two conditions:
x
This device may not cause harmful interference, and
x
This device must accept any interference received, including
interference that may cause undesired operation.
WARNING Changes or modifications to this unit not expressly
approved by the party responsible for compliance
could void the user’s authority to operate this
equipment.
This equipment has been tested and found to comply with the
limits for a Class B digital device, pursuant to Part 15 of the FCC
Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the
manufacturer’s instructions, may cause interference harmful to
radio communications.
There is no guarantee, however, that interference will not occur in a
particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the
following measures:

x
Reorient or relocate the receiving antenna.
x
Increase the separation between the equipment and receiver.
x
Connect the equipment into an outlet on a circuit different
from that to which the receiver is connected.
x
Consult the dealer or an experienced radio/TV technician for
help.
Industry Canada Certification
This device complies with Industry Canada RSS 119, under
certification number 2503 195 366A.
DOC Class B compliance
This device complies with the Class B limits for radio noise
emissions as set out in the interference-causing equipment standard
entitled “Digital Apparatus,”ICES-003 of Industry Canada.

Contents
FCC compliance statement (USA)...............................................iii
Industry Canada Certification..................................................... iv
Important safety information.......................................................ix
Welcome.........................................................................................xi
About this guide...................................................................................xi
Customer support...............................................................................xii
1. Introduction.................................................................................1
Contents of your package.....................................................................2
System requirements.............................................................................2
Handheld components..........................................................................3
LCD interface.......................................................................................10
2. Getting started...........................................................................17
Turning on the handheld....................................................................17
Turning off the handheld....................................................................18
Installing the battery...........................................................................18
Turning on the radio...........................................................................20
Turning off the radio...........................................................................20
Registering with the network.............................................................21
Setting message notification ...............................................................23
Sending a message..............................................................................24
Reading a message..............................................................................27
Forwarding and filtering your email .................................................28
Using password protection................................................................. 34
3. Composing and sending messages.........................................41
Sending a one-time message...............................................................41
Sending email to multiple contacts .................................................... 42
Attaching Address Book entries.........................................................44
Setting message options......................................................................45

Using AutoText for quick composing.................................................47
Automatic formatting..........................................................................53
Inserting symbols.................................................................................55
4. Receiving and reading messages ............................................57
Received message options...................................................................57
Receiving long messages.....................................................................59
Managing file attachments..................................................................60
Opening an Address Book attachment...............................................61
Adding attachments to your Address Book.......................................63
5. Managing messages .................................................................65
Message status.....................................................................................65
Searching messages .............................................................................66
Saving and recalling search terms ......................................................68
Saving messages ..................................................................................69
Deleting messages ...............................................................................73
Resending a message...........................................................................76
Marking a message as unread.............................................................77
6. Address Book...........................................................................79
Customizing Address Book options...................................................79
Adding address entries .......................................................................81
Searching address entries....................................................................84
Viewing address entries......................................................................85
Editing address entries........................................................................86
Deleting address entries......................................................................87
7. Tasks and Calendar.................................................................89
Using the Tasks function.....................................................................89
Using the Calendar function...............................................................96
8. MemoPad and Calculator ..................................................... 105
Using the MemoPad function...........................................................105
Using the Calculator function...........................................................109
9. Customizing your handheld’s options.................................111
Setting the alarm................................................................................111
Customizing handheld options.........................................................113

Handheld options ............................................................................. 115
10. BlackBerry Desktop Software .............................................123
Installation and setup........................................................................ 123
Synchronizing PIM applications ...................................................... 127
Backing up information from handheld to PC ................................ 130
Updating handheld applications...................................................... 135
11. Frequently asked questions.................................................139
Alarm................................................................................................. 139
Battery................................................................................................ 139
Storage............................................................................................... 141
Home screen...................................................................................... 143
LCD screen ........................................................................................ 143
Messages............................................................................................ 144
Punctuation ....................................................................................... 145
Resetting the handheld..................................................................... 146
12. Advanced user’s tips.............................................................149
Tips for navigating............................................................................ 149
Tips for selecting ............................................................................... 152
Tips for editing.................................................................................. 152
13. Specifications........................................................................155
Limited Warranty .......................................................................159
Research In Motion Limited Software License Agreement...163
Terms and Conditions....................................................................... 163
Index ............................................................................................167

Important safety
information
Remember to follow any special regulations governing the use of
the BlackBerry™Handheld and always switch it off in areas where
radio devices are forbidden, or when it may cause interference or
danger. Any safety laws and regulations pertaining to the use of
cell phones and two-way radios will likely apply to your use of the
handheld. We encourage you to follow such laws and regulations
at all times. In particular, please observe all restrictions on the use
of radio equipment in fuel depots (fuel storage and distribution
areas), chemical plants, where blasting operations are in progress
or in any other area in which restrictions on radio transmissions are
imposed.
The BlackBerry Handheld is not an FAA-approved electronic
device for use on aircraft. Switch off the handheld when in an
aircraft. The effect of the use of the handheld in an aircraft is
unknown. Such use may affect aircraft instrumentation,
communication and performance, may disrupt the network, and
may be illegal.
Operation of any radio transmitting equipment, including the
handheld, may interfere with the functionality of inadequately
protected medical devices, including pacemakers. Consult a
physician or the manufacturer of the medical device if you have
any questions. Additionally, the effect of the radio signals from the
handheld on other electronic systems, including those in your car
(such as electronic fuel-injection systems, electronic anti-skid
braking systems, and electronic cruise-control systems) is unknown
and malfunction of these systems may result.

Avoid using the handheld in any environment requiring your full
attention, such as when driving a vehicle. Do not use the cradle
provided in the BlackBerry package as a means of storing your
handheld while in a vehicle. When using a cradle, make sure that
it is a cradle that RIM has supplied for that particular use of your
handheld. Do not use any cradle, charging unit or any other
accessory that is not manufactured or supplied by RIM or an
authorized RIM accessories supplier. Use of any accessory that is
not supplied or approved for use by RIM is not permitted.
Use only those battery types specified in this User’s Guide. The use
of any other may disable the handheld and may be dangerous.
Discard the handheld properly. As the unit contains a lithium ion
cell, neither the handheld nor the lithium ion cell (nor the AA
battery) should be disposed of in fire. Dispose of the handheld
containing the lithium ion cell in accordance with the laws and
regulations in your area governing disposal of such cell types.
Similarly, dispose of AA batteries in a responsible manner. Contact
RIM if you have any questions concerning disposal of the
handheld, the lithium ion cell, or the AA battery.
Failure to observe all these instructions will void the Limited
Warranty, and may lead to suspension or denial of services to the
offender, or legal action, or both.

Welcome
BlackBerry™Internet Editioin is a mobile email solution that
includes the BlackBerry Handheld, BlackBerry cradle, BlackBerry
Desktop Software, and flat-rate airtime on a nationwide wireless
data network.
Get ready to experience the power of messaging with your
handheld using functions such as:
x
Messages
x
Alarm
x
Compose
x
MemoPad
x
Saved Messages
x
Calculator
x
Search Messages
x
Options
x
Address Book
x
Lock (for password protection)
x
Calendar
x
Turn Radio Off/On
x
Tasks
x
Power Off
About this guide
This guide provides information for operating the handheld and
installing the BlackBerry Desktop Software.
Note Notes contain additional information to help you perform the
task being described.
Tip Tips provide information about performing tasks and offer
different options to perform tasks.
Chapter 10, ‘Frequently asked questions,’includes commonly
asked questions about the handheld.

xii Welcome
BlackBerry Internet Edition – Installation & User’s Guide
The handheld features alternate methods of performing the same
function (e.g. using hotkeys instead of the trackwheel). The
procedures in this guide use the most basic method of performing
each task. Consult the ‘Advanced user’s tips’chapter for shortcuts
to improve efficiency.
The graphics depicting the handheld’s LCD screen throughout this
guide show a 6-line display option. The handheld also has an 8-line
display option (see page 119 for details on changing this option).
6-line display
8-line display
The ‘BlackBerry Desktop Software’chapter will help you install the
software on your PC and get started with each desktop tool. For
full procedures and frequently asked questions, the desktop
software offers online help to guide you and answer your
questions. From anywindow, click Help to access the online guide.
Customer support
For customer support please contact your Service Provider.

1
1.Introduction
BlackBerry™Internet Edition is a mobile email solution that
includes the BlackBerry handheld, Docking Cradle, BlackBerry
Desktop Software, and flat-rate airtime on the national wireless
network.
With BlackBerry, you not only receive your email in a reliable
manner, but you can also respond to email or initiate your own
messages at any time, to any Internet address.
The BlackBerry Desktop Software can synchronize your contacts,
appointments, and tasks between your PC and the handheld. You
can also backup any important information from the handheld to
your PC, and load new applications to the handheld, using a
convenient Windows interface.
This guide explains how to get started with the handheld, and
provides tips for composing messages quickly and easily. Detailed
descriptions of and instructions for the handheld’s operational
functions are included, as well as answers to many frequently
asked questions. The ‘BlackBerry Desktop Software’chapter
explains how to install the software from the enclosed CD, connect
the handheld to your PC, and use the tools for PIM synchronization
and data backup.
Before you do anything else, please check to make sure that your
BlackBerry package is complete.

2 Introduction –Contents of your package
BlackBerry Internet Edition –Installation & User’s Guide
Contents of your package
Your BlackBerry package should contain the following:
x
BlackBerry Handheld
x
Cradle
x
Holster (belt clip)
x
One (1) AA alkaline battery
x
This Installation & User’s Guide
x
BlackBerry Handheld Quick Reference Card
x
BlackBerry Desktop Software Installation CD-ROM
If something from this package is missing or not working properly,
contact your Service Provider.
System requirements
The following components are required to install the BlackBerry
Desktop Software:
x
Intel-compatible 486 or higher desktop with an available serial
port
x
Windows 95/98 with 8MB of RAM, or Windows NT 4.0 with
16MB of RAM
x
To use the RIM Intellisync tool, you must be running Personal
Information Management software such as: Microsoft Outlook
or Exchange or Schedule, ACT!, or Lotus Organizer.
For full installation procedures see page 123.

Introduction –Handheld components 3
BlackBerry Internet Edition –Installation & User’s Guide
Handheld components
Figure 1: Handheld components
Here are some details on the handheld’s main components:
LCD screen
The LCD screen displays your incoming/outgoing email messages,
contact information, device options, and PIM applications. You can
also verify your handheld’s signal strength and battery level from
the
+RPH
screen.
To activate the backlighting feature, press the ALT key three times in
a row.
LCD screen
S
erial port
T
rackwheel
ALT key
B
ACKSPACE key
E
NTER key
S
PACE key
S
HIFT key
Battery
compartment

4 Introduction –Handheld components
BlackBerry Internet Edition –Installation & User’s Guide
Battery compartment
The handheld operates on one AA alkaline battery located in the
battery compartment at the back of the handheld. See page 18 for
information regarding battery life and replacement.
Holster (belt clip)
A holster, equipped with a belt clip, accompanies the handheld.
While in the holster, the handheld is protected and wearable. You
can choose different forms of message notification based on
whether the handheld is in or out of the holster.
When you receive a new message and remove the handheld from
the holster within five seconds, notification (beeping and/or
vibrating) stops and the most recently received message will be
open. If you pull the handheld out of the holster and quickly
replace it, notification stops but the message will remain marked
unread. See page 23 for information on setting message notification
options.
Cradle
Once the BlackBerry Desktop Software has been installed on your
computer, use the docking cradle to connect the handheld to your
computer for backing-up and transferring handheld information.
See the ‘BlackBerry Desktop Software’chapter of this Guide for
more information on the cradle and the capabilities of the
BlackBerry Desktop Software.
Serial port
The serial port on the bottom of the handheld fits into the prongs of
the docking cradle. When the cradle cable is connected to the serial
port on the back of your PC, you’re ready to connect to the

Introduction –Handheld components 5
BlackBerry Internet Edition –Installation & User’s Guide
BlackBerry Desktop Software. The BlackBerry Desktop Software
also supports the USB-to-serial port converter. See the ‘BlackBerry
Desktop Software’chapter for installation procedures and serial
connection details.
Keyboard and trackwheel
The curved, 31-key QWERTY keyboard provides access to numeric
characters, a symbols library, punctuation, and special characters
using the ALT key in combination with other keys. For easy typing,
hold the device in both hands and use your thumbs. Roll and click
the trackwheel for navigation and selection.
To acquaint yourself with the keyboard and trackwheel, see Figure
2 on page 6 and the key assignment chart beginning on page 6.
A trackwheel that clicks!
The trackwheel on the handheld has a unique feature for greater
usability and performance: it clicks! Pressing down on the
trackwheel with your thumb is comparable the clicking function of
your PC mouse. Click the trackwheel to turn on the handheld, open
menus, and select functions and menu options.

6 Introduction –Handheld components
BlackBerry Internet Edition –Installation & User’s Guide
Figure 2: Handheld keyboard
Key assignment chart
Key Function
Scrolling and selecting
x
Roll the trackwheel with your thumb to
scroll up and down through screen
lines, fields, and menu items.
x
Click (press down on) the trackwheel
with your thumb to open menus and
select options, similar to the click
function of a mouse used with your PC.
TRACKWHEEL

Introduction –Handheld components 7
BlackBerry Internet Edition –Installation & User’s Guide
Key Function
ALT characters and backlighting
x
The orange ALT key activates the
numeric and symbol characters printed
in orange above the alphabetic keys.
x
Press the ALT key once to affect the next
character you type. Press and hold the
ALT key to affect all characters while
you type.
x
Press the ALT key three times to activate
backlighting on the LCD screen.
An ‘A’icon appears in the top right corner
of your screen when the ALT key is active.
Horizontal scroll and changing options
x
Press the ALT key while you roll the
trackwheel to move the cursor
horizontally across screen lines.
x
Press the ALT key while you roll the
trackwheel to toggle through field
option settings.
+ ALT/NUM lock mode
x
Press SHIFT+ALT to activate ALT lock
mode. Press SHIFT or ALT again to return
to normal case mode.
An ‘N’icon appears in the top right corner
of your screen when alt lock is activated.
ALT key
+

8 Introduction –Handheld components
BlackBerry Internet Edition –Installation & User’s Guide
Key Function
Capitalize alpha characters
x
Press the SHIFT key once so that the next
letter you type is capitalized.
x
Press and hold the SHIFT key while you
type so that all letters are capitalized.
An ‘up arrow’icon appears in the top right
corner of your screen when the SHIFT key is
active.
CAPs lock
x
Press ALT+SHIFT to activate CAPS lock
mode. Press SHIFT again to return to
lower case mode.
Carriage returns, select highlighted items
x
The ENTER key functions as a regular
carriage return, by moving your cursor
to a new line.
x
The key also functions as a regular
ENTER key by selecting the highlighted
item. Instead of clicking the trackwheel,
press the ENTER key to perform your
task.
SHIFT key
+
ENTER key