Blackbe;rry H1100 User manual

Installation and User’s
Guide
iPAQTM BlackBerryTM
H1100 Handheld

Installation and User’s Guide
Last revised 21/08/00
Part Number: MAT-03024-001 Rev. 001
Printed in Canada
At the time of printing, documentation complies with versions:
Operating System 2.0.13, Applications 2.0, and Desktop 2.0.
© 1999-2000 Research In Motion Limited. All rights reserved. RIM, the
RIM logo, Research In Motion, BlackBerry, BlackBerry Exchange
Edition, the BlackBerry logo, the “envelope in motion” symbol and
‘Always On, Always Connected’ are trademarks of Research In Motion
Limited. RIM, Research In Motion - Registered U.S. Patent and
Trademark Office. Compaq is registered in the U.S. Patent and
Trademark Office. iPAQ is a trademark of Compaq Information
Technologies Group, L.P. © Puma Technology, Inc. Puma Technology,
the Puma Technology logo, DSX Technology, the DSX Technology logo,
Intellisync, the Intellisync logo and Intellisync Ready logo are
trademarks of Puma Technology, Inc. that may be registered in some
jurisdictions. Mobitex is a trademark of the Swedish
Telecommunications Administration that may be registered in some
jurisdictions. Windows 95/98/2000, Exchange and Outlook are either
trademarks or registered trademarks of Microsoft Corporation. All
other brands, product names, company names, trademarks and service
marks used herein are the property of their respective owners.
Warning: This document is for the use of licensed users only. Any
unauthorized copying, distribution or disclosure of information is a
violation of copyright laws.
While every effort has been made to ensure technical accuracy,
information in this document is subject to change without notice and
does not represent a commitment on the part of Research In Motion
Limited.
COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE
FOR TECHNICAL OR EDITORIAL ERRORS OR OMISSIONS
CONTAINED HEREIN; NOR FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES RESULTING FROM THE
FURNISHING, PERFORMANCE, OR USE OF THIS MATERIAL.

FCC compliance statement (USA)
FCC Class B Part 15
This device complies with Part 15 of the FCC Rules. Operation is
subject to the following two conditions:
• This device may not cause harmful interference, and
• This device must accept any interference received, including
interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the manufacturer’s
instructions, may cause interference harmful to radio
communications.
There is no guarantee, however, that interference will not occur in a
particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the
following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected.
WARNING Changes or modifications to this unit not expressly
approved by the party responsible for compliance could
void the user’s authority to operate this equipment.

• Consult the dealer or an experienced radio/TV technician for
help.
Industry Canada Certification
This device complies with Industry Canada RSS 119, under
certification number 2503 195 634A.
IC Class B compliance
This device complies with the Class B limits for radio noise emis-
sions as set out in the interference-causing equipment standard enti-
tled “Digital Apparatus,” ICES-003 of Industry Canada.

Contents
FCC compliance statement (USA) ..........................................3
Industry Canada Certification ................................................4
IMPORTANT SAFETY INFORMATION...................................9
IMPORTANT UL SAFETY INSTRUCTIONS.....................12
Welcome to your iPAQ BlackBerry Solution ...........................15
New for version 2.0.................................................................16
Contents of your package ......................................................17
System Requirements.............................................................17
About this guide......................................................................18
Customer support...................................................................19
Get to know your handheld.........................................................21
Handheld components...........................................................21
Turning on your handheld ....................................................24
Turning off the handheld.......................................................25
Description of keys .................................................................25
Setting the date and time .......................................................39
Setting message notification..................................................39
Setting message delete ...........................................................40
Using password protection ...................................................40
Summary and tips...................................................................47
Start sending email........................................................................49
Turning the radio on and off.................................................49
Registering with the network................................................51
Installing the Desktop Software............................................52
Connect the handheld to your PC ........................................53
Enabling email redirection ....................................................55
Sending a message..................................................................55
Reading a message..................................................................57
Summary ..................................................................................59
Using the Desktop Software........................................................61

Installation and setup .............................................................61
Loading handheld applications ............................................62
Backing up files from handheld to the PC ..........................63
Synchronizing email and PIM...............................................66
Redirecting email ....................................................................68
Summary ..................................................................................71
Composing and sending messages.............................................73
Setting message options.........................................................73
Setting level of importance....................................................76
Sending peer-to-peer messages.............................................77
Sending one-time messages...................................................79
Sending messages to many contacts ....................................80
Customizing the auto signature............................................81
Receiving delivery confirmation...........................................82
Attaching Address Book entries ...........................................84
Using AutoText .......................................................................85
Automatic formatting.............................................................90
Inserting symbols....................................................................92
Summary and tips...................................................................93
Receiving and reading messages ................................................95
Received message options .....................................................95
Receiving long messages .......................................................97
Sending file attachments........................................................98
Managing Address Book attachments.................................99
Adding contacts to Address Book......................................100
Summary and tips.................................................................102
Managing messages.....................................................................105
Filing messages......................................................................105
Saving messages....................................................................107
Searching messages ..............................................................111
Deleting messages.................................................................119
Editing messages...................................................................123
Resending messages .............................................................124
Marking a message as unread.............................................125

Marking all messages read ..................................................126
Summary and tips.................................................................127
Using the Address Book .............................................................129
Setting Address Book options.............................................129
Adding addresses .................................................................131
Viewing addresses ................................................................134
Editing addresses..................................................................135
Deleting addresses................................................................136
Searching addresses..............................................................136
Summary and tips.................................................................137
Managing Tasks and Appointments........................................139
Using the Tasks function .....................................................139
Using the Calendar function ...............................................144
Summary and tips.................................................................157
Using the MemoPad and Calculator ........................................159
Using the MemoPad function .............................................159
Using the Calculator function .............................................162
Summary and tips.................................................................166
Customizing your handheld’s options ....................................169
Setting the alarm ...................................................................169
Customizing handheld options ..........................................171
Handheld options .................................................................172
Summary ................................................................................181
Frequently asked questions .......................................................183
Alarm ......................................................................................183
Battery.....................................................................................183
Storage ....................................................................................184
Home screen ..........................................................................185
LCD screen.............................................................................185
Messages.................................................................................186
Punctuation............................................................................189
Desktop Software..................................................................190
Resetting the handheld ........................................................193

Specifications................................................................................195
Research In Motion Limited Software License Agreement.197
Terms and Conditions..........................................................197
LIMITED WARRANTY..............................................................201
General Terms .......................................................................201
Options and Non-Compaq Software .................................203
Transfer of Ownership .........................................................204
Warranty Period....................................................................204
Warranty Service...................................................................204
Contacting Compaq..............................................................205
Index ...............................................................................................207

IMPORTANT SAFETY
INFORMATION
Please read these safety instructions and the operation instructions
provided in this manual before operating the iPAQ BlackBerry
H1100 Handheld or its charging cradle. Retain these instructions for
future use.
Remember to follow any special regulations governing the use of
the iPAQ BlackBerry H1100 Handheld and always switch it off in
areas where radio devices are forbidden, or when it may cause
interference or danger. Any safety laws and regulations pertaining
to the use of cell phones and two-way radios will likely apply to
your use of the handheld. We encourage you to follow such laws
and regulations at all times. In particular, please observe all
restrictions on the use of radio equipment in fuel depots (fuel
storage and distribution areas), chemical plants, where blasting
operations are in progress or in any other area in which restrictions
on radio transmissions are imposed. In addition, the iPAQ
BlackBerry H1100 Handheld should not be used in locations that
may be hazardous including, without limitation, locations in which
hazardous or combustible gases may be present.
The iPAQ BlackBerry H1100 Handheld is not an FAA-approved
electronic device for use on aircraft. Switch off the handheld when
in an aircraft. The effect of the use of the handheld in an aircraft is
unknown. Such use may affect aircraft instrumentation,
communication and performance, may disrupt the network, and
may be illegal.
Operation of any radio transmitting equipment, including the
handheld, may interfere with the functionality of inadequately
protected medical devices, including pacemakers. Consult a
physician or the manufacturer of the medical device if you have any

questions. Additionally, while most modern equipment is
adequately shielded from radio signals such that your handheld
will not interfere with the operation of such equipment, certain
electronic equipment, including automotive systems, may not be
shielded against the radio signals from your handheld. You should
check with the manufacturer of your motor vehicle or the
manufacturer’s representative to determine whether the use of the
handheld will present any safety issues.
Avoid using the handheld in any environment requiring your full
attention, such as when driving a vehicle. If you need to use your
handheld while driving, have a passenger in the vehicle use the
handheld for you, or find a safe location to halt your vehicle prior to
using the handheld. Do not use the charging cradle as a means of
storing your handheld while in a vehicle.
Do not place the iPAQ BlackBerry H1100 Handheld or its charging
cradle on any unstable surface, such as a cart, stand, tripod, bracket,
or table. It may fall, causing serious injury to a child or adult, and
serious damage to the handheld.
Discard the handheld properly. As the unit contains a lithium
battery, neither the handheld nor the lithium battery should be
disposed of in fire. Dispose of the handheld containing the lithium
battery in accordance with the laws and regulations in your area
governing disposal of such cell types. Contact Compaq if you have
any questions concerning disposal of the handheld or the lithium
cell.
WARNING Do not use any cradle, charging unit, or any other
accessory or attachment that is not manufactured by RIM or
supplied by Compaq or an authorized Compaq accessories
supplier. Use of any accessory or attachment that is not
supplied or approved for use by Compaq in conjunction with
the handheld is not permitted as it may cause hazards.

The handheld should be operated only from the type of power
source indicated on the marking label. Refer to the operating
instructions starting on page 23 for more information on the battery
and power supply. Do not overload wall outlets, extension cords, or
integral convenience receptacles as this may result in a risk of fire or
electric shock.
Never push objects of any kind into the iPAQ BlackBerry H1100
Handheld through openings as they may short-out parts and this
may result in a fire or electric shock. Never spill liquid of any kind
on the handheld or its charging cradle. Unplug the charging cradle
from the wall before cleaning. Do not use liquid or aerosol cleaners.
Unplug the charging cradle from the wall and refer the handheld
and charging cradle for service to qualified personnel if:
• the power supply cord or plug is damaged
• liquid has been spilled or objects have fallen into the handheld
or charging cradle
WARNING To reduce the risk of fire or electric shock, do not expose
the handheld, charging cradle, or the adapter to rain or
moisture.
WARNING To reduce risk of fire or burns, do not disassemble, crush,
puncture, short external contacts, or dispose of in fire or
water. Replace only with the appropriate Compaq spare.
WARNING To reduce the risk of electrical shock, fire or damage to the
equipment, do not use converter kits sold for appliances to
power the cradle.
CAUTION Ensure that the electrical outlet you plug the AC Adapter
into is easily accessible to you at all times. When you want
to disconnect power from the cradle, unplug the AC Adapter
from the electrical outlet.

• objects have fallen into the handheld or charging cradle
• the handheld or charging cradle has been exposed to rain or
water
• the handheld or charging cradle has been dropped or damaged
in any way
• the handheld or charging cradle does not operate normally by
following the instructions contained in this manual
• the handheld or charging cradle exhibits a distinct change in
performance.
IMPORTANT UL SAFETY
INSTRUCTIONS
Read these instructions. Keep these instructions. Heed all warnings.
Follow all instructions.
Do not use this apparatus near water. Clean only with a dry cloth.
Do not install near any heat sources, such as radiators, heat
registers, stoves, or other apparatus (including amplifiers) that
produce heat.
Do not defeat the safety purpose of the polarized or grounding-type
plug. A polarized plug has two blades with one wider than the
other. A grounding-type plug has two blades and a third grounding
prong. The wide blade or the third prong are provided for your
safety. If the provided plug does not fit into your outlet, consult an
electrician for replacement of the obsolete outlet.
Protect the power cord from being walked on or pinched
particularly at plugs, convenience receptacles, and the point where
they exit from the apparatus.
Only use attachments/accessories specified by the manufacturer.

Unplug this apparatus during lightning storms or when used for
long periods of time.
Refer all servicing to qualified service personnel. Servicing is
required when the apparatus has been damaged in any way, such as
when the power-supply cord or plug has been damaged, liquid has
been spilled or objects have fallen into the apparatus, it has been
exposed to rain or moisture, does not operate normally, or has been
dropped.
WARNING To reduce the risk of fire or electric shock, do not expose
this apparatus to rain or moisture.
Adjust only those controls that are covered in this manual. An
improper adjustment of other controls may result in damage and
will often require extensive work by a qualified technician to
restore the handheld or charging cradle to its normal operation.
Failure to observe all safety instructions contained in this
manual will void the Limited Warranty, and may lead to
suspension or denial of services to the offender, or legal action,
or both.

Welcome to your iPAQ
BlackBerry Solution
The iPAQ BlackBerry Solution is a mobile email solution that
includes the iPAQ BlackBerry H1100 Handheld, charging/docking
cradle, Desktop Software, and flat-rate airtime on a nationwide
wireless data network. Equipped with a large 160x160 screen,
rechargeable battery, 5 Mb of Flash memory, “always on, always
connected” wireless technology and QWERTY keyboard design, the
iPAQ BlackBerry H1100 Handheld provides users with the ultimate
palm-sized handheld for messaging and personal information.
Get ready to experience the power of messaging with your
handheld using functions such as:
•Messages: Receive, read, reply to, compose, forward, save, file,
and delete messages.
•Compose: Create and send messages to Internet email
addresses and to other handhelds.
•Saved Messages: Store messages for future viewing.
•Search Messages: Locate messages in seconds with the
powerful search tool.
•Address Book: Store your personal directory of contact
information, such as multiple phone and fax numbers, and
email addresses. Enter notes for individual contacts and search
the database to find specific contacts.
•Calendar: Keep track of appointments using one of the four
calendar views: Day, Week, Month, or Agenda.
•Tasks: Add, edit, and delete tasks and mark tasks as complete.
•Alarm: Set the alarm on the handheld to sound daily.

Installation and User’s Guide
Welcome to your iPAQ BlackBerry Solution
16
•MemoPad: Compose, edit, and delete notes, memos and lists.
•Calculator: Perform basic mathematical operations and
conversions.
•Options: Customize the way the handheld notifies you of new
messages; set the password; add, edit, and delete AutoText
entries; set the current date; program the automatic on/off
feature.
•Lock: Lock the handheld with a password security screen so
that only you can use it. (This function is only visible in the
Home screen after you have set a password.)
•Turn Wireless Off / Turn Wireless On: Turn the handheld’s
radio off when it may interfere with other radio
communications, such as during a flight. Turn on the radio
again to send and receive messages.
•Power Off: Turn off the handheld at night or on weekends.
New for version 2.0
The iPAQ BlackBerry Handheld (pre-installed with BlackBerry
version 2.0 software) now supports folder management, which
gives you the ability to file messages on the handheld. When you
first reconcile email (using the Intellisync tool) with your handheld,
your desktop folder structure is transferred to the handheld. Any
messages filed on the handheld are marked as read and moved into
the corresponding desktop folder. (See page 105 for more
information.) You can also set your Message List Options to delete
messages on both the desktop and the handheld upon email
reconciliation. (See page 75 for more information.)
The updated Search Messages function allows you to create and
save pre-defined searches on the handheld. You can use these
searches in the Messages, Saved Messages, or Search Messages
screens to find messages filed in a particular folder, sent to a

Welcome to your iPAQ BlackBerry Solution
Installation and User’s Guide
17
particular address, or containing specific text. (See page 111 for
more information.) The expanded Calendar function now supports
recurring calendar appointments and offers you one of four views:
Day, Week, Month, or Agenda.
The updated Desktop Software allows you to turn off email
redirection if using the BlackBerry Enterprise Server. You can also
select from which desktop folders you want email to be redirected.
See the Redirector Settings online help for more information.
For a complete list of new features for version 2.0 of the software,
refer to the README.txt file, found on your installation CD-ROM.
Contents of your package
Your package should contain the following:
• iPAQ BlackBerry Handheld
•Cradle
•Holster
•ThisInstallation and User’s Guide
•Getting Started Card
• Installation CD-ROM
If something from this package is missing or not working properly,
contact the point of purchase.
System Requirements
The following components are required to install the Desktop
Software:
• Intel-compatible 486 or higher desktop with an available serial
port
• Windows 95/98/2000 with 8 Mb of RAM

Installation and User’s Guide
Welcome to your iPAQ BlackBerry Solution
18
• Microsoft Exchange Client, Microsoft Outlook 97, Outlook 98 or
2000 (Workgroup installation), with an email account on a
Microsoft Exchange Server version 4.0 or higher, that is capable
of receiving email from the Internet
You must have the Desktop Redirector (Redirector.exe) running on
a computer with a continuous connection to the company’s
Exchange Server. Use of the Desktop Redirector is not required if
email will be redirected by the BlackBerry Enterprise Server.
You have a Microsoft Exchange email account if:
• You will be running Microsoft Outlook as your email client
and,
• In Outlook, if you select Tools>Services, the dialog box contains
a list of services that includes Microsoft Exchange Server.
About this guide
This guide provides information for operating the iPAQ BlackBerry
Handheld and for installing the Desktop Software.
A summary, including a list of relevant tips, is included at the end
of each chapter.
The ‘Frequently asked questions’ chapter will help you further with
your iPAQ BlackBerry Handheld. As well, the Desktop Software
offers online help to guide you and answer your questions. To open
the online help, select Help from any active window.
Note Notes will appear in this format and will contain additional
information to help you perform the task being described.
Tip Tips provide information about performing tasks and offer
different options to perform tasks.

Welcome to your iPAQ BlackBerry Solution
Installation and User’s Guide
19
Customer support
For customer support:
• U.S. and Canada: 1-800-OK COMPAQ
•Web:www.compaq.com/support
or: www.compaq.com/H1100