Blackline Safety LONER DUO User manual

www.BlacklineSafety.com
LONER MOBILE,
LONER DUO
&
SOS BUTTON

Loner Mobile provides a convenient way to call
for help and check-in using your smartphone,
allowing monitoring personnel to pin-point
emergency response to your location.
Loner Duo and SOS Button are person-worn
devices that detect motion-related incidents and
have the capability of calling for help when a
smartphone isn’t in reach.
Paired together using low-power Bluetooth®smart
technology, these devices are able to provide the
rigorous safety monitoring features exhibited by
other devices from Blackline Safety.
LONER MOBILE & LONER DUO

GETTING STARTED

1. Download Loner Mobile from your app store
GETTING STARTED
2. Enter your phone number + activation code
Your activation code will be texted to
you. If you haven’t received an activation
code, contact your supervisor or our
Customer Care team.

SOS Latch
SureSafe™ monitoring
light and power button
Charge clip
Charge cable
Alarm lights
Charging tips:
• Fully charged in approximately 2 hours.
• Battery run time of more than 12 hours.
• Keep your Loner Duo continually
charging when not in use. The battery
loses power even when off.
Charging light
LONER DUO COMPONENTS

SOS BUTTON COMPONENTS
Button
Connectivity and
alarm lights
Changing batteries:
• Uses CR2032 watch battery.
• Twist the front and back pieces of the button in opposite directions to open.
• If you have difficulty changing the batteries, you can take them to a watch repair center.
• SOS Button can remain powered on continuously, and depending on usage, will last 2-3 months.

Main Screen
Start/stop
monitoring
Bluetooth connection
Check in timer
Check-in button
SOS slider
View settings
LONER MOBILE COMPONENTS –WITH EDIT PERMISSIONS
Configuration Profile
Your configuration profile can
only be viewed (not edited)
when monitoring
Select to save and
go back to the
main screen
Custom setting
Alert title
Toggled on/ o ff
Alert description
Customize timer
Bluetooth battery level

Main Screen
LONER MOBILE COMPONENTS –WITHOUT EDIT PERMISSIONS
Start/stop
monitoring
Bluetooth connection
Check in timer
Check-in button
SOS slider
View settings
Bluetooth battery level
Configuration Profile
Here you can view your
configuration settings
Select to go back
to the main screen
Custom setting
Alert title
Toggled on/ o ff
Alert description

Settings Page
LONER MOBILE SETTINGS
View/edit configuration profile
Change Loner Mobile’s language
Pair a Bluetooth device
View device history
View Blackline’s privacy policy
Your unit ID
Your app version

STARTING YOUR SHIFT

Press the power button
The green SureSafe light will
blink until it is paired with the
Loner Mobile app
TURNING ON ACCESSORIES
Loner Duo
Hold button for 10 seconds
SOS Button
Depending on your audio and
visual settings, SOS button will
chirp once and blink green every
10 seconds until paired

Select the Bluetooth
symbol, then select
connect to device
Select the Bluetooth symbol from the top of the page
to scan for devices.
From the devices list, select your device. Devices
sort by proximity, your device should be located at
the top of the list.
Select save.
Ensure Bluetooth is turned on on your smartphone and that your Loner Duo or SOS button is powered on.
PAIRING ACCESSORIES TO LONER MOBILE

1. Press the power button
2. Press start monitoring
3. Loner Mobile will begin to Log on
to the Blackline Safety Network.
4. Your safety is now being
monitored.
START MONITORING

DURING YOUR SHIFT

During your shift, the device may ask you to confirm
that you are safe when it detects one of the following:
AUTOMATIC FEATURES
No-motionCheck-in

If your device detects that you have not moved or your check-in timer reaches 0, you have 30
seconds to confirm that you are safe before a red alert is sent to monitoring personnel.
If you are safe, press cancel or OK (for check ins) on Loner
Mobile, or press SOS Button or Duo’s latch. This will reset
your check in timer.
PENDING ALARMS

Select the check in button Select a quick note from the
list of notes, enter a custom
note or check in without
sending a note. Loner Mobile’s
check-in timer will reset.
If you wish to avoid a pending alarm, you can check in before it sounds.
EARLY CHECK-IN

If you have permissions to configure Loner Mobile’s settings, you can adjust the check-in timer to only
check on you when you need it by selecting change timer from Loner Mobile’s main screen.
CUSTOMIZING THE CHECK-IN TIMER
Choose
time period
Choose repeat
Turn off
check-in timer
Save changes
Repeat options:
Never - The check-in timer counts
down once, then asks the user to
confirm safety before turning off.
Once - The check-in timer counts down
and confirms the users safety, repeats
the cycle once, then turns off.
Twice - The check-in timer counts
down and confirms the users safety,
repeats the cycle twice, then turns off.
Until turned off - The timer perpetually
counts down and confirms safety, until
the user manually turns it off.
Until a specific time - The user can
set a specific time for the timer to run
until, at that time safety is confirmed
once more and then the timer shuts of
Note: customizing your timer will override the default set in Loner Mobile’s configuration profile.

If you don’t confirm the pending alarm within the 30 seconds, your device will go into a red alert.
A red alert is immediately communicated to monitoring personnel.
To silence the red alert, select acknowledge & check in on
Loner Mobile, or press SOS Button or Loner Duo’s latch.
This does not cancel the alert that has been sent to
monitoring personnel. They will follow your emergency
response protocol to ensure you are OK.
After selecting acknowledge &
check in, you can check in with
or without a note. This will
reset your check-in timer.
RED ALERTS

SOS alert
(Audible)
Silent SOS alert
During your shift, you may need to request help
using one of the manual features:
MANUAL FEATURES