Bosch CM368B How to use

CM368B
IP Combo Module - 4G LTE CAT 1
Security System
Installer Reference Guide
EN
Security Systems

CM368B Installer Reference Guide
2Bosch Security Systems 03/21 CM368BIRG FTR1.0
Introduction
The CM368B 4G CAT-1 IP Communication Module allows
you to interface compatible security control panels to the
cellular data network providing a high reliability reporting
path. The module includes a wired Ethernet port provid-
ing a dual path reporting solution.
The CAT 1 network is widely supported by all carriers
however if the unit is being installed in a remote location,
you should insure the carrier you are using has sufficient
coverage (signal) for reliable performance. SIM’s must be
on a plan that includes a data allowance.
The unit is installed onto the main control panel using
the supplied plastic standoffs, while the supplied antenna
should be mounted onto the outside of the metal cabinet.
Module Compatibility
Panels Supported Version
Solution 6000 Series 2.51.04
Table 1: Module Compatiibility
Getting Started
There are four main steps required to configure the
CM368B for reporting to the control room. The instruc-
tions assume that you already have purchased a SIM card
and that the card has been charged with credit and acti-
vated on the network if necessary.
1. Install the SIM card into the lower card socket. (SIM1)
2. Install the CM368B hardware on the control panel.
3. Install the antenna.
4. Configure the module’s features and parameters.
5. Configure the control panel for reporting.
Step 1 - Installing the Radio Module
Ensure that the panel is powered off before proceeding.
Plug the 2 short plastic standoffs into the module and
then plug it onto the Expansion Port header pins on the
panel as shown in.
Install the SIM card into the SIM 1 card position.
Step 2 - Installing the Antenna
Remove the knockout in the top of the cabinet and pass
the antenna lead through the hole ensuring the antenna
is on the outside of the cabinet. Screw the lead to the
socket on the radio module before power the panel.
Do not fix the antenna in place at this stage.
Step 3 - Configuring The Module
Connect the Ethernet port to the customers network us-
ing the cable supplied or other suitable cable.
Step 4 - Configuring The Module
Once powered the radio will attempt to connect to the
network. This may take up to a minute to complete. Dur-
ing this time the online indicator on the module will be on
solid. Once the radio has registered the online indicator
will begin to flash and the signal strength indicators will
show the current signal condition.
Experiment with the position of the antenna to find the
best signal strength before fixing it in place.
Step 5 - Configuring The Panel Reporting
Reporting configuration will vary depending on the re-
quired options and whether or not the GSM module is to
be used as the primary or secondary reporting route.
Configure the required reporting formats in MENU 5-4-0
and 5-4-1. The system can be configured to report to the
Figure 1: CM368B Module Installed On Solution 6000

CM368B Installer Reference Guide
3
Bosch Security Systems 03/21 CM368BIRG FTR1.0
base station in Conettix IP, SIA IP, CSV or to selected phone
numbers via SMS.
All reporting scenarios are configured by varying the pro-
gramming of the reporting format and reporting routes
configurations options.
Module Indicators
The module includes a total of 12 led indicators which
are used to show status and signal strength information.
Separate indicators are provided for the GSM and Ether-
net systems. Additional feedback is provided through the
keypad and via the interactive option in Solution Link.
See the tables below.
Module Indicators
Indicator Meaning
TX Module Transmitting Data
RX Module Receiving Data
Online ON Steady = Not Registered On Network
Pulsing = Registered On Network
Signal 1 Signal strength indicators show relative
signal level at the radio. Signal indicator 1
on indicates weak signal and all 4 indicators
on indicates stronger signal strength.
Signal 2
Signal 3
Signal 4
Table 2: GSM/GPRS Indicator Meanings
Ethernet Indicators
Indicator Meaning
TX Transmitting Data via Ethernet
RX Receiving Data via Ethernet
STATUS
ON = Trouble - No Communication
between Panel and Module.
Slow Flash = Normal Operation
Fast Flash = No IP Address or IP Address
Conflict - See System Troubles
POLL Flashes every time the control panel sends
a poll packet.
REPORT Flashes each time the control panel sends
an alarm report.
Table 3: Ethernet Indicator Meanings
RJ45 Socket Indicators
Green LED Meaning
OFF No Link / Connection
ON Link Present
Blinking Link with TX / RX Activity
Amber LED Meaning
OFF Half Duplex Activity
ON Full Duplex Activity / Off
Blinking Collision Activity
Table 4: RJ45 Socket Indicator Meanings
Supported Reporting Formats
Version 2.51.04 of the Solution 6000 panel firmware is
required to support the CM368B.
The following reporting formats are currently supported
by the module.
SMS Format via GSM
CSV-IP Format via GPRS
Conettix Format via GPRS
CSV-IP Format via Ethernet
Conettix Format via Ethernet
There is no support for Contact ID (CID) over GSM.
CLI Trigger Output Control
The CLI trigger tables in MENU 6-5-5-0 and 6-5-6-1 can be
used to store a list of telephone numbers that can trigger
an output on the control panel. If you call the GSM unit
from a telephone number that matches a number in the
CLI list then the appropriate output will be operated.
An output needs to be programmed with an event type of
CLI Trigger and event assignment of 1 or 2 depending on
which table is to be checked.
Simply call the GSM unit from a telephone number that is
programmed in the CLI trigger list to activate the output.
Module Status
MENU 6-5-0 can be used to obtain various information on
the radio module. The following information is currently
available.
1) Connected Network
2) Signal Strength in dB
3) IMEI Number
4) Radio Firmware Revision
5) SIM Card Present

CM368B Installer Reference Guide
4Bosch Security Systems 03/21 CM368BIRG FTR1.0
SMS Remote Control
The SMS control option in MENU 6-5-6 allows you to
program up to 10 telephone numbers that are allowed to
send SMS commands to the GSM unit.
Numerous commands can be sent to the panel using the
SMS control functions including arming/ disarming areas,
controlling outputs and doors or checking system status.
The panel can also be requested to send a confirmation
SMS if required. The control messages must be sent to the
SIM phone number.
The SMS Control phrase table shows the correct method
for constructing the SMS messages. Note there are no
spaces between the fields only commas as shown.
SMS Control Smartphone App
The MyAlarm SMS Control App for iOS and Android
devices is now available and can be used to simplify the
configuration and sending of SMS control messages.
You can search for the MyAlarm SMS Control app in the
app store or scan the QR codes below using your device’s
barcode reader for a direct link to the app.
Scan Here (iOS Version)
Scan Here (Android Version)
SIM Balance Recharge Reminder Function
In Solution 6000 version 2.20 firmware, a new SIM ex-
pire parameter can be added to the to the SIMBAL setup
command when using the GSM module with a pre-paid
SIM card. When configured the control panel will send a
reminder to the designated SIM owner prompting them
to recharge the SIM before it expires.
The SIM Balance string would include the follows param-
eters including the new optional reminder in weeks (01 to
52 weeks).
The MyAlarm SMS Control smart device app has been
updated to include support for this new feature. For more
information refer to the example below.
User Code
This field is used to enter your PIN (eg. 2580).
Command Header
The command header field is fixed - SIMBAL.
Access Number
Enter the communication providers access number for
SIM card balance enquiries.
• Optus = 9999
• Vodafone = 1555 / 1512
• Telstra = #100#
• Virgin = 225

CM368B Installer Reference Guide
5
Bosch Security Systems 03/21 CM368BIRG FTR1.0
Text
Enter the text required by the communication providers
to obtain your SIM card balance (Max = 16 characters). In
Australia, examples may change and include:
• Optus = Balance
• Vodafone = Blank Message
• Telstra = Voice Call
• Virgin = Bal
Preamble
Enter text to search for the credit remaining on your SIM
card (eg. if Vodafone Australia displays ‘U’ve Remaining:
365 day: $35.53 Exp: 09/11/2015’ enter ‘Day:’ as the pream-
ble).
Minimum Amount
Enter the minimum balance to filter GSM module SIM card
balance enquiries. This allows the GSM module to only
forward an SMS balance alert message to your mobile
telephone when the SIM card balance falls below the
minimum amount set here.
Days
This parameter sets how often the GSM module will
automatically request a SIM card balance. This can be set
between 001 and 255 days / 000 = disabled.
Mobile
This parameter allows you to program which mobile
telephone number the GSM module will forward the SIM
card balance enquiry of the GSM module to.
Expire Reminder
Enter the number of weeks for the GSM module to remind
you to recharge your GSM SIM card (01 to 99 weeks / 00 =
disabled).
Example
The example below is requesting a SIM Balance of the SIM
card connected to the Vodafone network (Australia) with a
reminder that the credit available on the SIM card requires
a recharge in 25 weeks using a 180 day prepaid SIM card.
The SIMBAL requests a balance enquiry every two days
when the balance falls below $20.00.
SIMBAL,2580,1555,Day,$20.00,002,0414123456,25
After 25 weeks, the GSM module will send the following
SMS, ‘SIM is about to expire please recharge immediately’.
Information in this example is correct at time of print-
ing. Check with your telco carrier as these options may
change.
GPRS Using The CM368B 4G Radio
The APN Server Name, APN User Name and APN Password
menu’s need to be configured before the 4G radio can
establish a GPRS or data connection with the telco provider.
Applications such as the MyAlarm iFob control app or
reporting back to base over the GPRS connection require
the data connection.
Devices > GSM/GPRS Module >
APN Server Name MENU 6-5-7
APN (Access Point Name)
Enter the appropriate name of your GPRS mobile network
provider to connect to the public Internet. For example
Telstra APN=telstra.wap
Optus APN=yesinternet
Vodafone APN=live.vodafone.com
APN Server Name Gi1
Press  OK to SAVE
Devices > GSM/GPRS Module >
APN Username MENU 6-5-8
This can be used to identify you on a network however is
mostly left BLANK.
APN Username Gi1
Press  OK to SAVE
Devices > GSM/GPRS Module >
APN Password MENU 6-5-9
A secret word or phrase that must be used to gain admis-
sion to the network however mostly left BLANK.
APN Password Gi1
Press  OK to SAVE

CM368B Installer Reference Guide
6Bosch Security Systems 03/21 CM368BIRG FTR1.0
Description SMS String
Arming / Disarming Areas
Turning Area 1 On <User Code>,AREA,1,ON
Turning Area 1 On With Confirmation <User Code>,AREA,1,ON,CONFIRM
Turning Area 1 Part 1 On <User Code>,AREA,1,PART 1
Turning Area 1 Part 1 On With Confirmation <User Code>,AREA,1,PART 1,CONFIRM
Turning Area 1 Part 2 On <User Code>,AREA,1,PART 2
Turning Area 1 Part 2 On With Confirmation <User Code>,AREA,1,PART 2,CONFIRM
Turn Multiple Areas On <User Code>,AREA,1,2,3,4,ON
Turn All Areas On That the User Belongs To <User Code>,AREA,ON
Turning Area 1 OFF <User Code>,AREA,1,OFF
Turning Area 1 OFF With Confirmation <User Code>,AREA,1,OFF,CONFIRM
Check Area Status <User Code>,AREA,1,STATUS
Check Status Of Multiple Areas <User Code>,AREA,1,2,3,STATUS
Turning Outputs On/Off
Turn Output 1 On <User Code>,OUTPUT,1,ON
Turn Output 1 On With Confirmation <User Code>,OUTPUT,1,ON,CONFIRM
Turn Multiple Outputs On <User Code>,OUTPUT,1,2,3,4,ON
Turn Multiple Outputs On With Confirmation <User Code>,OUTPUT,1,2,3,4,ON,CONFIRM
Turning Output 1 OFF <User Code>,OUTPUT,1,OFF
Turning Output 1 OFF With Confirmation <User Code>,OUTPUT,1,OFF,CONFIRM
Turning Multiple Outputs OFF <User Code>,OUTPUT,1,2,3,4,OFF
Turning Multiple Outputs OFF With Confirmation <User Code>,OUTPUT,1,2,3,4,OFF,CONFIRM
Check Output Status <User Code>,OUTPUT,1,STATUS
Check Status Of Multiple Outputs <User Code>,OUTPUT,1,2,3,4,STATUS
Locking and Unlocking Doors
Unlock Door 1 <User Code>,DOOR,1,UNLOCK
Unlock Door 1 With Confirmation <User Code>,DOOR,1,UNLOCK,CONFIRM
Unlock Multiple Doors <User Code>,DOOR,1,2,3,UNLOCK
Unlock Multiple Doors With Confirmation <User Code>,DOOR,1,2,3,UNLOCK,CONFIRM
Lock Door 1 <User Code>,DOOR,1,LOCK
Lock Door 1 With Confirmation <User Code>,DOOR,1,LOCK,CONFIRM
Lock Multiple Doors <User Code>,DOOR,1,2,3,LOCK
Lock Multiple Doors With Confirmation <User Code>,DOOR,1,2,3,LOCK,CONFIRM
Check Status Of A Door <User Code>,DOOR,1,STATUS
Check Status Of Multiple Doors <User Code>,DOOR,1,2,3,STATUS
Check System Status <User Code>,SYSTEM,STATUS
SIM Balance Check - Must have been configured under site settings
Check Current SIM Balance <User Code>,SIMBAL,<Access Number>,<Text.,
<Preamble>,<Min Amount>,<Days>,<Mobile>,<Expire
Reminder>
Table 5: GSM SMS String Commands

CM368B Installer Reference Guide
7
Bosch Security Systems 03/21 CM368BIRG FTR1.0
Ethernet Port Setup
The Ethernet port on the CM368B IP Communication
Module - 4G allows you to interface compatible security
control panels to the building’s hard wired IP connection
point using a CAT 5E connection cable. Once configured
and operating you will be able to report to monitoring
centres that support the available IP reporting formats
and to upload/download to the control panel through an
internet or intranet connection.
Step 1 - Getting Started
A number of IP connection tools are included in the Solu-
tion Link RAS software and it is recommended that you
make use of these when configuring the CM368B. At this
point you should connect your laptop to the same LAN
that the CM368B is connected and then run Solution Link.
If the premises has a Network Administrator you should
work with them to complete the installation as a number
of steps listed below can be avoided if the administrator
can provide you with the required information.
It is important at this point to record the
MAC or physical address of the CM368B IP module
for future reference. You can record this
information in the“Customer Details”on page 12
i
Note
Ensure that the panel is powered off before proceeding.
Plug the 2 short plastic standoffs into the module and
then plug it onto the Expansion Port header pins on the
panel as shown in “Figure 1: CM368B Module Installed On
Solution 6000” on page 2. If you are connecting the
CM368B to a panel which also has a CM101B Voice Mod-
ule fitted then you should use the longer standoffs from
the HW750 Riser Kit.
Once the cable is connected and the panel is powered,
observe the module’s green Status LED. Under normal
operation the Status LED will remain on steady for approx-
imately 3 seconds following power up while the system
configures the module.
During this process if the connected internal network is
DHCP enabled, the module will request an IP address from
DHCP server. Once the module receives an address the
Status LED will begin to flash slowly.
If the Status LED is flashing fast then the module has not
received an IP address or there is a IP address conflict. If
this occurs check all LAN wiring to the module and or
contact the network administrator for assistance.
Step 2 - Configuring the IP Module’s Network Settings
The CM368B module will need a fixed or reserved IP
address on the network that it is to be connected to. If
the network administrator is available then they should
provide you with the Default Gateway, Subnet Mask and
IP Address to be used.
If you are trying to determine this information without
an administrator then you will need to obtain the Default
Gateway and Subnet mask for the network. To do this run
the IPCONFIG command on your laptop or another PC
which is connected to the same network as the module.
Figure 2: IP Config Showing Gateway and Subnet Mask
IPCONFIG will list the Default Gateway, Subnet Mask as
well as the IP address of the PC which executed the com-
mand. Note this is not the IP address assigned to the
CM368B and is not needed to complete the installation.
You can also access this information by running Control
Panel, Network Connections and then double click on Lo-
cal Area Connection and select the support tab.
Figure 3: Local Area Connection Status
Once you have this information, create a new customer
record in Solution Link or open an existing one if you
are adding the CM368B module to an existing customer.
From the Customer Panel form, set the default connec-
tion method to Ethernet (TCP/IP) and then press the Auto
Detect button to launch the Network Assistant.

CM368B Installer Reference Guide
8Bosch Security Systems 03/21 CM368BIRG FTR1.0
Figure 4: Customer Panel Form
Press the OK button and the assistant will begin scan-
ning the private network LAN for the presence of CM368B
modules. If more than one module is found, select the
one from the list whose MAC address matches the one
you are installing and press the OK button.
Figure 5: Solution Link Network Assistant
You should now be able to establish a RAS session with
the panel over the local or internal network connection.
This will only be possible provided that the laptop or
PC running Solution Link is on the same network as the
CM368B module.
Click the panel button on the tool bar followed by the
connect button and then select Ethernet to start the con-
nection.
Figure 6: Select the Ethernet Connection Method
Figure 7: RAS Connection Progress Dialog
Once connected, upload the panel data. Solution Link
will compare the panel data with the data in the database
and will then display a list of differences similar to those
shown in “Figure 8: Uploaded Differences” on page 8.
Figure 8: Uploaded Differences
Move to the Devices tab and select detail view, then scroll
down or use the navigation tree to locate the Ethernet
Module section. Right click on the Physical Address (MAC)
field and select the MAC address which is in the database.
This should match the MAC Address of the module you
are installing.
Review any other highlighted differences and then save
the changes to the database.

CM368B Installer Reference Guide
9
Bosch Security Systems 03/21 CM368BIRG FTR1.0
Figure 9: MAC Address Selection
Go to the Ethernet Module section in the Devices tab and
uncheck the “Obtain IP Address Automatically” option
then enter the IP Address of the CM368B, the Subnet Mask
and the Default Gateway in the fields provided and then
save the changes.
Figure 10: Subnet Mask and Default Gateway Entry
Step 3 - Configuring the Panel for IP Reporting
Before you will be able to configure the panel for IP
reporting you will need to make sure you have the rel-
evant information from the control room. The following is
required,
1. IP Address for the base station’s IP Receiver.
2. IP Port for the base station’s IP Receiver.
3. Poll Rate.
4. Acknowledge Wait Time.
5. Reporting Format.
6. If Conettix NNC Anti Replay format is being used,
you will need the base station allocated NNC
Number.
7. If encryption is required you will need the base
station allocated Encryption Key.
Move to the Reporting Route section on the Comms tab
and set the transmission format to Ethernet format for
Destination 1, 2 or both as required.
Figure 11: Configuring the Transmission Format
Move to the IP Reporting section on the Comms tab and
enter the Base Station Receiver IP Address, IP Port and
other parameters as supplied by the control room. Enter
the details in the appropriate destination as required.
Figure 12: Configuring the Base Station’s IP Settings
If you are using the Conettix NNC anti replay feature or
data encryption move to the Ethernet Module section on
the Devices tab and enter respective information. The
values entered here must match those in the base station
or communication will fail.
To remove encryption set the key back to all zeros or the
factory default settings.

CM368B Installer Reference Guide
10 Bosch Security Systems 03/21 CM368BIRG FTR1.0
Figure 13: Configuring the Encryption Settings
Step 4 - Configuring IP Remote Access
When attempting a remote connection to a site that has a
CM368B module fitted the site’s public IP address will be
required. In many cases the site’s public IP address is dy-
namically allocated by the ISP and therefore it can change
at any time.
To cater for this situation the CM368B module will send
a periodic message to a proprietary central IP Resolution
Server (IPRS) which maintains a record of the site’s current
public IP Address. When you attempt the remote con-
nection using Solution Link the software will provide you
with the customers current public IP address.
Figure 14: Configuring IP Remote Access
IP Remote Access
If required you can configure the module to only accept
incoming connections from a specific IP Address. In the
default state the RAS IP Address is set to 000.000.000.000
for both users and installers and this allows a connection
to the panel from any IP Address. To limit access so that a
RAS connection can only be established from only one IP
address enter it here.
This option should be used with caution and should only
be used if you have a static public IP address and you only
want / need to connect to the panel from one location.
If a UDP connection is necessary for remote access then
you will also need to program this option. See “UDP Pro-
tocol Options” on page 11 for more information.
The RAS IP port is defaulted to port 07701 for both users
and installers. This must be programmed the same in the
panel and Solution Link RAS software.
You will need to create a port forwarding rule on the cus-
tomers router to direct incoming traffic on this port to the
CM368B module’s private IP Address.
If you attempt an IP connection with an
incorrect RAS security PIN then after 6
attempts to panel will lockout for the IP RAS
lockout time period programmed in MENU
5-7-3.
i
Note
Figure 15: Using the IP Resolution Server Tool
Port Forwarding and IP Address Reservation
This is by far the most likely place where errors can be
made due to the fact that there are so many different
routers in the market place.
Essentially to gain access remotely to the CM368B for an
upload/download session the client’s router will require
a rule to be created that opens and directs all IP traffic
coming into the router for port 07701 (default IP RAS Port)
to the internal IP address of the CM368B which is pro-
grammed in MENU 6-6-0 on the Solution 6000.