BRAVILOR BONAMAT Sego User manual

Original document by manufacturer
version 1.0
Technical manual - English
TECHNICAL MANUAL
Sego

Original document by manufacturer
version 1.0
All rights reserved.
No part of this document may be copied and/or published by means of printing, photocopying, microlming or by any other means whatsoever without the prior
written consent of the manufacturer. This also applies to the included drawings and/or diagrams.
The information in this document is based on data that was available at the time the design, the material characteristics and the operating methods were published,
meaning that this document is subject to change.
For this reason, the instructions are merely a guideline for the installation, maintenance and repair of the machine shown on the front cover.
This document applies to the standard version of this machine.
The manufacturer therefore declines all liability for any damage arising from specications that deviate from the standard version of the machine delivered to you.
This document has been compiled with the utmost care. However, the manufacturer cannot be held liable for any errors it contains or the consequences thereof.

Original document by manufacturer
version 1.0
Table of contents
1. Installation requirements .....................................................1
2. Spare parts replacement ......................................................2
2.1 Remove the door safety switch ................................................. 2
2.2 Remove the service panel ..................................................... 3
2.3 Remove the fan motor ........................................................ 4
2.4 Remove the fan housing....................................................... 5
2.5 Remove the grinding discs ..................................................... 5
2.6 Remove the grinder........................................................... 6
2.7 Remove the brewer motor..................................................... 7
2.8 Remove the mixer motor ...................................................... 8
2.9 Remove the canister motor .................................................... 9
2.10 Remove the fuse ............................................................. 9
2.11 Remove the mainboard ...................................................... 10
2.12 Remove the (optional) interface board ......................................... 10
2.13 Remove the inlet valve ....................................................... 10
2.14 Remove the boiler (parts)..................................................... 11
2.14.1 Reset the boiler thermostat ............................................... 11
2.14.2 Remove the thermostat................................................... 11
2.14.3 Remove the temperature sensor........................................... 11
2.14.4 Remove the hot water valve ............................................... 12
2.14.5 Remove the boiler ....................................................... 12
2.15Removethepumpoattank .................................................. 13
2.16 Remove the water selector ................................................... 13
2.17 Remove the pump set........................................................ 14
2.18 Remove the water counter.................................................... 14
3. Trouble shooting ........................................................... 15
3.1 Machine errors.............................................................. 15
3.2 Coin mechanism errors ...................................................... 16
3.3 Machine messages .......................................................... 17
3.4 Other problems ............................................................. 18
3.4.1 Coeerelated ........................................................... 18
3.4.2 Instant ingredients related ................................................ 18
3.4.3 Machine related ......................................................... 19

4. Special functions ........................................................... 20
4.1 Master PIN-code ............................................................ 20
4.2 Reset the counters........................................................... 20
4.3 Overridingtherstinstallprogram ............................................ 20
4.4 Overriding the start-up procedure of the machine ............................... 20
5. Recipes (ex-factory) ........................................................ 21
5.1 Standard beverages/recipes .................................................. 21
5.2 Premix beverages ........................................................... 22
6. Accessories ................................................................ 23
6.1 Raiser set................................................................... 23
6.2 Drainage set ................................................................ 26
6.3 Counter cut-out for raiser set ................................................. 28

1
1. Installation requirements
To enable a smooth and simple installation of the Sego please ensure the customer has the following
prepared:
• Ensure the electrical supply is situated within 1 meter of the machines proposed location.
• Ensure the power supply is correct for the ordered machine:
• Sego
» Standard : 1x 230V, 2190W, 13amp (or higher)
» North America : 1x 120V, 1440W, 12amp (or higher)
• Ensurethatthemachinetstheproposedlocation.
• Thewatersupplymustbecoldpotable(drinking)waterterminatinginashutovalvewithamale3/4”
connection. This must be within 1 meter of the machines proposed location.
• The water pressure must be between 1 - 10 bar.
NOTE:WaterpressuremustbemeasuredasstandingpressureAFTERanyttedwaterltration.
• The machine must be immediately available to the engineer within a reasonable distance of the proposed install
site.
What the engineer can do:
• Upon arrival the fully trained engineer will complete the following;
• Unpackthemachineandinspectfortransitdamage.
• Install the machine in the proposed location.
• Connect the power and water supply to the machine.
• Connectawaterltrationsystemifordered.
• Commission the machine and complete a function test ensuring full operation.
• Setthemachineuptoastandardrecipeifnopresetrecipehasbeenspeciedinadvance.
• Makeadjustmentstobeveragestasteandsize(basedonthepersononsitepresentedasthemanagement
representative).
• Setuptherecommendeddosageofthesolubleingredientofeachdrink.
• Checkifthewatervolumedosageiscorrect,ifnot,acalibrationmustbeperformed.
• Trainstaonmachinemaintenance,cleaningandoperation.
• Leave the area tidy .
►Always follow the local and national safety regulations and standards for electrical devices during installation.
►Read the safety book carefully. The safety book is provded with the machine or can be downloaded from the Bravilor
Bonamat site
Ingredients you may need:
• Ingredientsshouldbeselectedbasedontasteprolesandsiterequirements.
We do however provide the following direction:
» Roastedwholecoeebeans.
» Cacao and/or topping (or other soluble ingredient)*
*Onlyuseinstantingredientsthataresuitableforvendingmachines(containsaowingagent).
*Usetherecommendeddosageasindicatedonthepackaging.
►Always follow the local and national safety regulations and standards for electrical devices during installation.
►The contents of the safety booklet supplied with the machine must be known to both the installer and the customer.
►The operator instructions can be downloaded from the Bravilor Bonamat site.

2
2. Spare parts replacement
►Precautionary measures
» Alwaysunplugthemachinetoturnothepowerbeforeopeningit.
» Turnothewatertapanddisconnectthewatersupplyhose.
» The service area can have sharp edges, wear gloves and long sleeves.
» WhentheSegoisdrained,hotwatercomesoutofthedrainhose,thereforetakeprotectivemeasures.
Necessities:
• Philips screwdriver
• screwdrivers torx 10 and 15
• smalladjustablewrench
• open-enwrench/socketwrench:M3andM4
• curved nose pliers
• combination-pliers
Reassembly remarks:
• see the exploded views for the service part numbers
• see the electric diagram for the wiring connections
►The (cleaning) animations can be found on the Sego website.
These animations can also be found on our You-tube channel:
https://www.youtube.com/user/BravilorBonamatBV/playlists
Step1
• open the door
• remove the screw of the door lid A
• remove the lid of the door B
• remove the safety switch C
• disconnect the connector of the wiring
A
B
C
2.1 Remove the door safety switch

3
Step1
• open the door
• remove 1 screw from the chrome (coloured) outlet
cover A
• remove the chrome outlet cover B
• remove the wiring cover C
• disconnect the wiring
Step2
• hold the touch screen and remove the 4 screws Don
the inside of the door
• pull the service panel towards you E
►The service panel is delivered without software, you need to download the software yourself on an USB-stick from
our website.
• go to www.bravilor.com and log in with your login name and password
• select Sego machine
• downloadthesoftwareontheUSB-stick
• mount the new service panel
• inserttheUSB-stickwiththesoftwareinthemachine(USB-slotinthedoor)
• set the time and date
• entertheserialnumber(seeID−plate−02000******)
• thesoftwareisnowloadedfromtheUSB-stick(thismaytakeseveralminutes)
• the machine will start up with the installation program
• removetheUSB-stick
• run the complete installation program
• the machine is now ready for use again
B
E
C
A
D
D
D
D
2.2 Remove the service panel

4
Step3
• open the fan grid F
• remove the fan rotor G
Step1
• open the door and lid
• closethe“yellow”sliderofthecanisteroutlets A
• takeallthecanistersoutofthemachine B
• remove the condense reservoir of the mixing unit C
Step2
• remove 4 screws from the protective plate D
• remove the protected plate (service hatch) E
►The service area can have sharp edges, wear gloves
and long sleeves.
A A
B
B
B
C
D
D
DD
E
F
G
H
Step4
• disconnect the connector through the service hatch
• lead the wiring with the connector through the
opening to the outside
• remove the fan motor H
2.3 Remove the fan motor

5
2.4 Remove the fan housing
Step1
• takeoutthecanistersasinStep1 of section2.3
Step2
• remove the protective plate/service hatch as in Step2
of section2.3
Step3
• open the fan grid A
• disconnect the connector through the service hatch
• remove the fan grid
• remove 2 screws from the fan housing B
• remove the fan housing C
B
C
B
A
2.5 Remove the grinding discs
Step3
• marktheposition Aofthebracketforthesetting
wheel
• remove 2 screws Bofthebracket
• removethebracket Cand the setting wheel D
• marktheadjustingwheelontop,forexampleinthe
middle of the grinder outlet E, so that the position is
known
Step4
• removetheadjustingwheel F
►Count the amount of rotations to open the grinder,
this for reassembling.
• remove the 3 screws Gof the upper grinding disc and
remove it
• remove the 3 screws Hof the lower grinding disc and
remove it
►Press and hold the drive belt slightly to hold the
grinding wheel in place, then loosen the screws.
DC
B
A
E
G
F
H
►Use a vacuum cleaner to remove all existing coee beans.
►Wear gloves to protect your hands.
►Always replace both disks at the same time.
►When reassembling the machine, ensure that the grinding discs do not touch before switching on the machine.
Step1
• takeoutthecanistersasinStep1 of section2.3
Step2
• remove the protective plate/service hatch as in Step2 of section2.3

6
Step4
• disconnect the grinder wiring and ‘Hall sensors’ from
the mainboard C
Step5
• remove the wiring and the water hose Dfrom the
cable clip on the right side of the grinder
• remove the screw from the earth wire E
• remove the 4 screws Fofthegrinderbracket
►To makes it easier to reach all 4 screws you may
remove the CIRCO brewer, see section2.7 Step1
Step6
• removethebracketwithgrinder Gthrough the
service hatch
►Do not forget to connect the earth wire during
installation.
2.6 Remove the grinder
C
G
F
F
F
F
D
E
Step1
• takeoutthecanistersasinStep1 of section2.3
Step2
• remove the protective plate/service hatch as in Step2
of section2.3
Step3
• remove the 6 screws Aofthebackpanel
• removethebackpanel B
• disconnect the connector from the mainboard
B
A
AA
A
A
A

7
2.7 Remove the brewer motor
►A maintenance kit is available for the periodic replacement of the CIRCO brewer components, the instructions of
which are shown in an animation.
This ‘Service kit instructions’ animation is on the Sego website and on our You-tube channel in the Sego play list
https://www.youtube.com/user/BravilorBonamatBV/playlists.
Step2
• disconnect the wiring of the brewer switch
• disconnect the hose Dfrom the coupling F
• remove 4 screws Efrom the brewer motor
►First remove the grinder as in section2.6 to make
room for removing the brewing motor
Step1
• remove the hose outlet Afromthebracket
• turnthelock Bcounterclockwise
• remove the CIRCO brewer C
Step3
• takethebrewermotor Gout the machine
• disconnect the motor wiring
C
B
A
E
D
E
E
E
G
F

8
Step1
• takeoutthecanistersasinStep1 of section2.3
Step2
• remove the hose outlet Afromthebracket
• turnthexationring Bcounter-clockwise
• remove the mixing unit C
Step3
• remove the screw Dof the mixer motor plate
• detach the mixer motor plate Eand carefully and
pull it towards you
Step4
• disconnect the wiring
• remove the mixer F
• remove both seals Gand seal holder H
►Consider to exchange the seals.
Step5
• remove the 2 screws I
• remove the mixer motor J
►Consider to exchange the O-ring K
2.8 Remove the mixer motor
CB
A
D
E
F
G
H
I
J
K

9
2.9 Remove the canister motor
Step4
• removethebackpanelasinStep3 of section2.6
Step5
• remove the canister motor B
• disconnect the wiring
Step1
• takeoutthecanistersasinStep1 of section2.3
Step2
• remove the protective plate/service hatch as in Step2
of section2.3
Step3
• remove the 2 screws Aof one of the canister motors
Step6
• remove the drive shaft C
A
A
B
C
2.10 Remove the fuse
Step1
• removethebackpanelasinStep3 of section2.6
Step2
• removethe(black)cover A
• remove the fuse B
B
A

10
Step1
• removethebackpanelasinStep3 of section2.6
Step2
• disconnect the wiring
• remove the mainboard A
2.11 Remove the mainboard
A
2.12 Remove the (optional) interface board
Step1
• removethebackpanelasinStep3 of section2.6
Step2
• disconnect the wiring
• remove the 2 screws Aofthevalvebracket
• remove the inlet valve B
• disconnect the hose
►Some water may come out of the hose.
B
AA
Step1
• removethebackpanelasinStep3 of section2.6
Step2
• disconnect the wiring
• remove the interface board A
A
A
2.13 Remove the inlet valve

11
Step1
• removethebackpanelasinStep3 of section2.6
Step2
• disconnect the wiring from the mainboard
• remove the bolt Aof the temperature sensor
• remove the temperature sensor B
►Keep in mind that the top sensor on the boiler needs to
be attached on the top of the mainboard.
Step1
• removethebackpanelasinStep3 of section2.6
Step2
• disconnect the wiring
• remove the bolt of the thermostat A
• removethebracket B
• remove the thermostat C
B
A
C
A
AB
B
2.14 Remove the boiler (parts)
►The boiler and their parts can be hot.
2.14.1 Reset the boiler thermostat
2.14.2 Remove the thermostat
Step1
• removethebackpanelasinStep3 of section2.6
Step2
• push both switches Ato reset
A
2.14.3 Remove the temperature sensor

12
Step2
• disconnect the wiring
• disconnect the 2 thin hoses A
• loosen the bolt B
• remove the hot water valve
B
A
A
2.14.4 Remove the hot water valve
Step1
• drain the boiler as in Step1 of section2.14.4
►When the boiler is drained, hot water comes out of the
drain hose, therefore take protective measures.
Step2
• remove the thermostat, see section2.14.2
• remove the temperature sensors from the boiler, see
section2.14.3
• remove the hot water valve, see section2.14.4
• remove the hose on top of the boiler A
• loosen the 2 metal boiler clamps Band move the
boiler up
Step3
• disconnect the pressure hose Cand wiring of the
elements Dunderneath the boiler
• pull the boiler supply Eout of the boiler
• open the 2 metal boiler clamps to remove the boiler
• remove the isolation parts
A
B
B
D
C
E
2.14.5 Remove the boiler
D
►When the boilers is drained, hot water comes out of
the drain hose, therefore take protective measures.
Step1
• open the door
• remove the drip tray and waste bin
• pull out the drain hose A
• place a container under the drain hose B
• remove the tightening plug C
• wait until all the water has drained out of the boiler
• replace the tightening plug
A
B
C

13
2.15 Remove the pump oat tank
Step1
• drain the boiler as in Step1 of section2.14.4
Step2
• disconnecttheconnectoroftheoatfromthewiring
• remove the descaler inlet cap
• disconnectthe3hosesunderneaththeoattank A
• disconnect the aeration hose Bontopoftheoat
tank
• disconnect the wiring from the pump
Step3
• pushthelockingpawl Cforward
• movethepumpoattank Dtothelefttounlockit
• removethepumpoattank
►First remove the positioning disc to take out the pump
motor.
B
A
A
A
D
C
2.16 Remove the water selector
Step1
• drain the boiler as in Step1 of section2.14.4
Step2
• disconnect the wiring from the motor A
• disconnect the wiring from the light sensor B
• disconnect the hot water supply hose C
Step3
• pushthelockingpawl Dforward
• move the water selector Etotherighttounlockit
• disconnect the aeration hose F
►Maintenance can be carried out without disconnecting
the hoses from the water selector outlet.
►Consider greasing the notch Gin the lid, where the
rotating disc rotates, with food-grade silicone grease.
A
BC
F
D
E
G

14
2.17 Remove the pump set
2.18 Remove the water counter
Step1
• drain the boiler as in Step1 of section2.14.4
Step2
• takeoutthecanistersasinStep1 of section2.3
Step3
• remove the protective plate/service hatch as in Step2 of section2.3
Step1
• remove the pump set as in section2.17
Step2
• removethestarlock Aunder the water counter
• disconnect the hose B
• remove the water counter C
Step4
• disconnect the supply pressure hose from the pump
set A
• disconnect the hose from the water counter B
• disconnect the wiring of the water counter and
pumps
• removethescrewofthebracketofthepumps C
• tiltupthebracketandremovethehosefromthe
water counter
• remove the red pressure hose under the pump
• remove the pump set
C
BA
C
B
A

15
3.1 Machine errors
3. Trouble shooting
code description detection suspected components
00000 communication error
bus system
the bus systems circuit is
interrupted
• cable between mainboard and touch
screen
• mainboard
• touch screen
00001 canister motor runs
insufficiently
no rotation of the canister motor
detected by the software
• resistance in canister too high due to
much powder in canister
• canister motor
• wiring
• mainboard
00101 mixer motor runs
insufficiently
no rotation of the mixer motor
detected by the software
• mix system clogged
• mixer motor
• wiring
• mainboard
00201 low-pressure pump
runs insufficiently
light sensor receives not enough
pulses for too long a time
• low pressure pump
• blockage(scale)lowpressurepump
• encoderblocked
• wiring
• mainboard
00401 grinder runs
insufficiently
the software has not received
pulses from the hall sensor for
too long a time
• grinderblocked,somethingbetween
the grinder discs
• grinder motor
• hall sensor
• wiring
• mainboard
00402 grinder is incorrectly
controlled
if a semiconductor on the
mainboard gets defect the
grinderrunsunjustified
• mainboard
• coee(static)aroundthehallsensor
02001 fillingprocesstakes
too long
the water inlet valve was open
for 20 seconds in succession and
the float did not rise
• water tap not opened
• watersupplyhosekinked
• water pressure too low
• waterowtoolow
• inlet valve
• wiring
• oat

16
code description detection suspected components
02002 fill up 3 times without
selection
the magnetic inlet valve is
opened 3 times within a short
periodandnodrinkhasbeen
selected
• leakageinthewatersystem
• oat
• machine moved without switching it
o
02101 breaktemperature
sensor boiler
a NTC measures a resistance that
is higher than normal
• temperature sensor
• wiring
• mainboard
02102 short-circuit
temperature sensor
boiler
a NTC measures a resistance that
is lower than normal
• temperature sensor
• wiring
• mainboard
02201 no pulse detection
water selector sensor
the light sensor receives not
enough pulses for too long a
time
• scale inside water selector
• motor water selector
• light sensor
• wiring
• mainboard
02202 water selector in
wrong position
the hot water selector cannot
finditszeroposition
• scale inside water selector
• water rotation disc
04301 rotation brewer does
not move
the espresso brewer mechanism
is not reaching the desired
position
• brewer not mounted correct
• brewer motor defect
• wiring
04401 water counter gives
no pulses
pulses from the flow meter
have not been measured for too
long a time or when both high
pressurepumpsdonotwork
• air in hoses
• high pressure pumps
• wiring
• water counter
10001 general I/O error the I/O module is reporting an
error
• mainboard
3.2 Coin mechanism errors
code description
07001 coin mechanism missing
07002 coin mechanism defective
07003 coinmechanismblocked
07004 coin mechanism sabotaged
07005 communication error coin mechanism
07006 general error coin mechanism
07101 error in cashless device