BT RELATE 700 User manual

Relate 700
Caller Display Telephone
User guide

Please open this page for an ‘At a glance’
guide to your Relate 700 Caller Display.

Relate 700 CD
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REDIAL Call My Bill
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SET UP
©TO START
PRESS 'A'
AND FOLLOW
THE ARROWS
©KEY-IN THE
NUMBER
YOU WANT
TO STORE
©SELECT ONE
OF THE TEN
MEMORY
KEYS
©TO CONFIRM
THE NUMBER
PRESS ‘B'
©WHEN YOU
WANT TO
INFORM ‘B'
OF THE
NUMBERS
THAT
QUALIFY
FOR YOUR
Discount
PRESS ‘C'
ACCOUNT NO.
....................
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CLR.
RECALL
DIAL
SECRECY
NO............................................
At a glance
1
Handset clip
Rotate for wall
mounting to secure
handset firmly in
position.
See page 20
Recall button
Lets you use BT
Select Services and
services with
switchboards/PBXs.
See page 12
Dial button
Press to dial
displayed numbers.
See page 15
Telephone No.
label
Secrecy button
(& light)
Allows you to talk to
someone in the
same room, without
your caller hearing.
See page 10
Display
Shows Caller
Display information,
stored/dialled
phone numbers.
Clear button
Lets you delete
entries from the
caller display list.
See page 15
▲ ▼ Up and Down
scroll buttons
Provides access to
and lets you scroll
through the caller
display list.
See page 14
Confirm button B
Confirms that you
have stored a number.
See page 9,11,12
Call My Bill
button
Press for billing
information. Can be
overwritten and used
as an extra direct
memory button.
See page 11
Start button A
Lets you store numbers
under the one-touch
memory buttons.
See page 9,11,12
One-touch memory
buttons 1-10
Allows one-touch dialling
of stored numbers (each
up to 24 digits).
See page 9
Redial button
Redials the last
number called.
See page 8
C button
Lets you register a
number for a Friends &
Family discount. Can be
used as an extra direct
memory button.
See page 9,11,12

2
RINGER
VOLUME
HI
LOW
OFF
Relate 700 CD
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REDIAL Call My Bill
C
A
B
SET UP
©TO START
PRESS 'A'
AND FOLLOW
THE ARROWS
©KEY-IN THE
NUMBER
YOU WANT
TO STORE
©SELECT ONE
OF THE TEN
MEMORY
KEYS
©TO CONFIRM
THE NUMBER
PRESS ‘B'
©WHEN YOU
WANT TO
INFORM ‘B'
OF THE
NUMBERS
THAT
QUALIFY
FOR YOUR
Discount
PRESS ‘C'

ACCOUNT NO.
....................
....................
CLR.
RECALL
DIAL
SECRECY
NO............................................
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Ringer volume switch
Lets you adjust the ringer
between High, Low and Off.
See page 7
Battery
compartment
See page 6
Memory label
Lets you keep a
reference of numbers
stored in the memory.
See page 10

In this guide
At a glance 1
Introduction 4
Setting up 5
Using your Relate 700 8
Using the Caller Display 13
Help 18
Technical information 19
Wall mounting 20
Index 21
Hints and tips boxes
In this user guide, we’ve included helpful tips
and useful notes. They are shown in a grey box.
3

Introduction In order for your
Relate 700 Caller Display to receive and display messages,
you must subscribe to the BT Caller Display Service.
For more information call BT on Freefone 0800 800150
Your Relate 700 Caller Display has
been designed for ease of use and
made to the very high standards
set by BT.
We thank you for making the right
choice and expect that you will have
many years of quality service.
Please read the instructions carefully
before use and keep this user guide
for future reference.
For your records
Date of purchase:
Place of purchase:
Serial number:
(on the underside of the machine)
Purchase price:
For warranty purposes, proof of
purchase is required, so please keep
your receipt.
Emergency calls
The emergency services can be
contacted in the UK by dialling 999.
You may also dial 112, which is valid
in any country that is a member of the
European Community.
If your Relate 700 Caller Display is
connected to a PBX (switchboard), you
may have to dial an access number
before 999 to contact the emergency
services.
Some switchboards cannot dial out
during a power failure.
Customer Helpline
Should you have problems with
your machine, call the Relate 700
Caller Display Helpline on
LoCall
4

1 Plan where to situate
your Relate 700 Caller
Display
Situate your Relate 700 Caller Display
close enough to a telephone socket
so that telephone line cord will reach.
Do not stand it on carpets or other
similar surfaces that generate fibres.
Your Relate 700 Caller Display can be
wall-mounted. For more details on
how to wall-mount your Relate 700,
see ‘Wall- mounting’ on page 20.
Check that your Relate 700 Caller
Display is complete. When you
unpack, you should have:
•Relate 700 Caller Display
telephone with telephone line
cord attached.
•Bracket for wall mounting
•2 screws and wallplugs
Setting up Follow these steps to get your
Relate 700 Caller Display ready for use
5

4 Insert batteries
To fit batteries
Your Relate 700 Caller Display
takes 4 x AA batteries (not supplied).
1Turn the phone over and remove
the battery cover.
2Slide each battery into the
compartment, as shown above.
Take care to insert each battery
the right way round.
3Replace the battery cover.
2 Check your telephone
wall socket
If you do not have a modern phone
socket, call BT on Freefone 0800
800 150 and ask for an engineer to
come and fit the correct socket.
This is a chargeable service.
3 Plug your Relate 700
Caller Display into the
BT socket
Setting up
6
It is important to maintain the
batteries in your Relate 700 Caller
Display. Without battery power, display
features will only work when you lift
the handset. You can use the telephone
to make and receive calls at all times.
1
2

Battery low indication
When the batteries need replacing,
the display shows the battery low
icon
If you do not install batteries, the
display will show the battery low
icon while the handset is off-hook.
5 Set the ringer volume
The ringer volume switch is located
on the underside of your Relate 700
Caller Display. there are three
settings:
HIGH
A loud ring; your Relate 700 Caller
Display is preset to this position.
LOW
A quiet ring.
OFF
No ring - if you don’t want to be
disturbed.
6 Time and date
This is set when you receive your
first call, after you have registered
as a Caller Display customer.
Your Relate 700 Caller Display is
now ready for use.
Setting up
7
RINGER
VOLUME
HI
LOW
OFF
NEW
CALL
00:00
NEW
CALL
00:00

Using the memory to
store and dial numbers
To store names and numbers
You can store up to ten names and
numbers (each up to 24 digits long)
under the one-touch memory
buttons. At the same time you can
register them as Friends & Family
numbers for extra savings.
1Remove the memory label.
2Lift the handset. Display shows
ON LINE. The first arrow light
comes on.
Using your Relate 700
8
Making and receiving
calls
To make a call
1Lift the handset. Display shows
ON LINE.
2Dial the number you require.
To end the call, replace the handset.
To receive a call
•When the phone rings lift the
handset to answer the call.
To redial the last number
1Lift the handset. Display shows
ON LINE.
2Press the REDIAL button.
The last number dialled is shown
on the display and is redialled
automatically.
Instructions are also shown
underneath the memory label.
REDIAL
Relate 700 CD
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✱
REDIAL Call My Bill
C
A
B
SET UP
©TO START
PRESS 'A'
AND FOLLOW
THE ARROWS
©KEY-IN THE
NUMBER
YOU WANT
TO STORE
©SELECT ONE
OF THE TEN
MEMORY
KEYS
©TO CONFIRM
THE NUMBER
PRESS ‘B'
©WHEN YOU
WANT TO
INFORM ‘B'
OF THE
NUMBERS
THAT
QUALIFY
FOR YOUR
Discount
PRESS ‘C'

ACCOUNT NO.
....................
....................
CLR.
RECALL
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SECRECY
NO............................................
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NEW
CALL
00:00 ON LINE

Press the button until the letter is
shown. For example, to show ‘JOHN’.
•Press the 5button until the
display shows J
•Press the 6button until Ois shown.
•Press the 4button until His shown.
•Press the 6button until Nis shown.
8Press the Bbutton. You hear two
beeps. Display shows STORED for
3 seconds, then shows press Aor
C. The first and fifth arrow lights
alternate.
9Within 10 seconds: Press the A
button to store another number,
Or
Press the Cbutton to dial
Freefone 0800 673422 and
register the number for a Friends
and Family discount.
Using your Relate 700
9
If the letter you need is displayed on the
same button as the previous letter use the
#button to move to the next character
space and enter the letter as normal.
To enter a +sign, press the 1button.
If you wish to move backward press the
✱button.
3Press the Abutton. You hear one
beep. Display shows MEMORY
KEY?. The second arrow light
comes on.
4Press the ONE-TOUCH MEMORY
button under which you want to
store the number. You hear one
beep. Display shows either
ENTER NUMBER or the previously
stored number. The third arrow
light comes on.
5Enter the number you want to
store. Display shows the number.
The fourth arrow light comes on.
6Press the Bbutton. You hear a
beep. Display shows either
ENTER NAME or the previously
stored name.
7Enter the name associated with
the stored number (up to 12
characters).
Use the keypad to type in letters by
pressing the number button which
contains the letter you want.
A
B
B
C

To dial using the one-touch
memory buttons
1Lift the handset. Display shows
ON LINE.
2Press the MEMORY button you
want. The number is dialled
automatically. Display shows
name, if stored.
To change numbers stored in
the memory
Repeat the sequence for storing
numbers. A new number will
overwrite the existing number.
Using the secrecy button
You can talk to someone else in the
room, without your caller hearing
your conversation.
To use the secrecy button
1During a call, press the
SECRECY button. The SECRECY
light comes on. Your caller
cannot hear you.
2Press the SECRECY button again to
resume your phone conversation.
The SECRECY light goes off.
Using your Relate 700
10
Have your account number ready
for reference. This is shown on the
top right hand corner of your
phone bill.
If you do not press either button
within 10 seconds, the display
returns to ON LINE.
Use the memory label to keep a record
of the names/numbers you have stored
on the memory.
If you press a wrong button at any
time during a sequence of instructions,
you hear three beeps.
Relate 700 CD
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✱
REDIAL Call My Bill
C
A
B
SET UP
©TO START
PRESS 'A'
AND FOLLOW
THE ARROWS
©KEY-IN THE
NUMBER
YOU WANT
TO STORE
©SELECT ONE
OF THE TEN
MEMORY
KEYS
©TO CONFIRM
THE NUMBER
PRESS ‘B'
©WHEN YOU
WANT TO
INFORM ‘B'
OF THE
NUMBERS
THAT
QUALIFY
FOR YOUR
Discount
PRESS ‘C'

ACCOUNT NO.
....................
....................
CLR.
RECALL
DIAL
SECRECY
NO............................................
1
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SECRECY

Call My Bill
Call My Bill gives you the cost of
calls recorded on your telephone
number since your last bill. You can
get an instant bill total including all
charges up to the last working day.
To use the Call My Bill feature
1Lift the handset.
2Press the CALL MY BILL button.
0800 854 608 is dialled. Follow
the announcement instructions.
To use the Call My Bill and C
buttons as extra one-touch
memory buttons
This will give you a total of 12 one-
touch memory locations. You can
restore the buttons to their original
functions at any time.
1Lift the handset and remove the
memory label.
2Press the Abutton. You hear a
single beep.
3Press the CALL MY BILL button -
or the Cbutton.
4Enter the phone number you
want to store (up to 16 digits).
Display shows the number.
5Press the Bbutton to confirm.
You hear two beeps. The display
shows STORED for 3 seconds.
6Replace the memory label and
handset.
Using your Relate 700
11
Before phoning the Call My Bill
service, you need your BT customer
number. This is in the top right hand
corner of your bill.
Call My Bill
Call My Bill
A
C
or
B

Recall button
This button signals a time break
recall.If you are connected to a
PBX (Private Branch Exchange),
contact your PBX supplier for
further information. The recall
button is also used for BT Select
Services.
Connecting to a
switchboard/PBX
Your Relate 700 Caller Display is
compatible with switchboard/PBX’s
using Timed Break Recall. For further
help and advice with this, contact
BT on Freefone 0800 800 154.
Using your Relate 700
12
To restore the Call My Bill and C
buttons to their original functions
1Lift the handset and remove the
memory label.
2Press the Abutton. You hear a
single beep.
3Press the CALL MY BILL button -
or the Cbutton - twice.
4Press the Bbutton to confirm the
change back to the original
settings. You hear two beeps.
5Replace the memory label and
handset.
B
A
RECALL
Call My Bill
C
or

13
Using Caller Display
Your Relate 700 Caller Display
telephone receives and displays
caller information transmitted over
the BT network. In most cases, this
information includes the caller’s
phone number, date and the time
the call was received.
As your Relate 700 Caller Display
receives calls, it automatically
stores the caller’s phone numbers
in a ‘calls list’, and numbers them in
the order they were received.
Once the calls list is full (after 30
calls), new calls replace the oldest
ones.
In order for your Relate 700 Caller
Display to receive and display messages,
you must subscribe to the BT Caller
Display Service. For more information,
call BT on Freefone 0800 800 150.
Incoming calls
When a call is received, incoming
information will be displayed on
screen for 20 seconds. If the call
also contains a text message, the
display will show the caller’s
number with the message
alternately every 5 seconds.
If an incoming call is from one of
the numbers stored in the one-
touch memories, your Relate 700
Caller Display will also give a
distinctive ring.
A caller’s name is displayed if that
person’s name and number is
stored in your Relate 700 Caller
Display’s one-touch memories.

Using Caller Display
14
Calls indicator
The display shows the number of
new calls at the right hand end of
the display. These are all the calls
received since the calls list was last
viewed.
Old calls are indicated by the time
and date of the call.
If no calls have been received
The display shows NO CALLS if no
new calls have been received since
the last time you viewed the calls
list.
The Calls List
As your Relate 700 Caller Display
receives calls, it automatically
stores the caller’s phone numbers
in a ‘calls list’, and numbers them in
the order they were received.
To read the calls list
1Press the DOWN button. The
most recent call is displayed.
You can now scroll through the
calls list.
2Each time you press the DOWN
button, the next received call is
displayed.
3After the last received call has
been displayed, the display
shows END OF LIST.
4Press the DOWN button again
and the display returns to the
start of the list. If you wish, you
can repeat the steps above.
Some callers may request that their
number should be withheld. If this is
the case the display will show
WITHHELD. The display will also show
WITHHELD if the incoming call is made
through a private switchboard. If the
caller’s exchange or network does not
offer a Caller Display service, then the
display will show UNAVAILABLE.
NO CALLS
NEW
CALL
00:00
NEW
CALL
00:00 01-Jun-00
0800673422

Using Caller Display
15
To dial a number on the calls list
1Lift the handset.
2Press the UP or DOWN button
until the name or number you
want to call is displayed.
3Press the DIAL button. The
number is dialled automatically.
To delete an entry in the calls list
1Lift the handset.
2Press the UP or DOWN button
until the number you want to call
is displayed.
3Press the CLEAR button twice.
The current entry is deleted.
To empty the calls list
You can erase all the information
stored in the calls list.
1Lift the handset.
2Press the UP or DOWN button to
enter the calls list.
3Press the CLEAR button for
about 6 seconds until the display
shows LIST EMPTIED.
All information in the calls list
has been deleted.
To store a number on the calls
list as a one-touch memory
You can store a number directly
under any of your phone’s memory
buttons.
1Lift the handset. Display shows
ON LINE. The first arrow light
comes on.
DIAL
CLR.
Information stored in the calls list
cannot be erased during a call.
CLR.

Using Caller Display
16
2Press the UP or DOWN button
until the number you want to call
is displayed.
3Press the ONE-TOUCH MEMORY
button under which you want to
store the number. Any previously
stored number is displayed. The
third arrow light comes on.
4Press the Bbutton. You hear a
beep. Display shows the copied
number. The fourth arrow light
comes on.
5The display shows STORED.
6To add a name, replace the
handset and follow the sequence
described in ‘To store names and
numbers’ on page 8.
B

Using Caller Display
17
Message display
Your phone’s display can show text messages received from the Caller
Display service. These messages are as follows:
Display Definition
INT’L International - the call received was from outside the UK
UNAVAILABLE The caller’s exchange/network does not offer a Caller
Display Service.
WITHHELD The caller has stopped their number from being sent.
OPERATOR The call has come via the operator.
PAYPHONE The caller is ringing from a payphone.
RINGBACK The caller is ringing in response to your ringback request
NONUMBER If your Relate 700 Caller Display does not recognise the
information contained within the caller display message, it
will show NO NUMBER rather than a message which may
contain errors. It does not mean that there is a fault with
your Relate 700 Caller Display.

18
Help If you have any problems using your Relate 700
Caller Display, look here first for the most likely solutions
Your Relate 700 Caller Display
does not receive caller
display messages.
In order to receive and display
messages, you must subscribe
to the BT Caller Display Service.
Call BT on Freefone 0800 800
150 to subscribe or for more
information about BT Select
Services.
No dialling tone. Telephone may not be
connected to the telephone line.
An extension phone may be off
the hook.
Check your Relate 700 is
correctly plugged into the
telephone socket.
Check that handsets of any
other extension phones are
replaced on the receiver.
Telephone problems Possible cause Solution
The phone does not ring. The ringer volume may be
switched to OFF.
You may have overloaded
your system by connecting too
many phones or devices to the
same line.
Set the ringer volume
accordingly.
See ‘How many phones can you
have?’ on page 19.
Need more help?
If you still experience problems with
your Relate 700 Caller Display call BT
on LoCall