BURG-WACHTER CombiLine Installation guide

BURG-WÄCHTER KG .Altenhofer Weg 15 .58300 Wetter .Germany www.burg-waechter.com
Status: 01.10.2013
Safes - FAQ (Frequently Asked Questions)
Questions concerning safes CombiLine
I want to fix my safe. Are plugs and screws included? If so, where are they to
be found?
Yes. The bag of screws is to be found inside the safe.
I want to fix my safe at the back to the wall. Is the safe prepared with holes?
In the back there are 2 anchoring possibilities. The rear back wall of the safe body is not drilled,
so with free installation the safe has no visible hole in the back wall. In case wall anchoring is
requested, the hole has to be drilled from the inside outwards with a steel drill bit.
I want to fix my safe. The screws are too short.
The supplied screws are designed for direct fixing to the concrete wall and the concrete floor.
For screed or brickwork please buy suitable material.
My safe door rattles. How can I adjust the door slackness?
In the door foldíng there is a grub screw, which can be adjusted.
Can I get a spare shelf for my safe?
Please contact a dealer in your area (dealer locator on our homepage).

BURG-WÄCHTER KG .Altenhofer Weg 15 .58300 Wetter .Germany www.burg-waechter.com
Status: 01.10.2013
Safes - FAQ (Frequently Asked Questions)
Questions concerning CombiLine (version E electronic)
I bought a new safe with an electronic combination lock. Are the batteries
included and where can I find these?
Yes. 3 batteries are inside the battery compartment with dividing strips.
Does the electronic have an emergency lock with keys? If so, where are the
emergency keys?
Safes with certified electronic locks generally do not have a mechanical emergency lock.
What can I do if the code is no longer known but the door is open?
The PCB must be replaced. Please contact a dealer in your area (dealer locator on our home-
page) or the BURG-WÄCHTER service line ([phone])
What can I do if the code is no longer known but the door is locked?
Please contact a dealer in your area (dealer locator on our homepage) or the BURG-WÄCHTER
service line ([phone])
What happens to the programmed code when you change the batteries?
The code remains the same.
What is the code of my safe upon delivery?
On the BURG-WÄCHTER website you can find all manuals. The factory code is 123456.
After entering the sixth digit the safe does not open. (1)
There is a Quick Reference Guide available (easily request from „[email protected]“)
After entering the sixth digit the safe does not open. (2)
The display shows the the OK icon (green check mark lights up). Code input correct . The rotary
knob turns only a 1/4 turn (from horizontal to vertical position).
One of the 3 batteries is defective. All 3 batteries must be replaced. Please use quality rechar-
gable brand batteries only. No accumulators!
After entering the sixth digit the safe does not open. (3)
The E-lock does not unlock (no clicking noise), ask your dealer or the BW Service Line
([phone]).
After entering the sixth digit the safe does not open. (4)
The display shows the red „X“ icon. Code is incorrect. Please try again with the correct code.
Attention: Manipulation block after 3 failed attempts.
After entering the sixth digit the safe does not open. (5)
None of the icons in the display light up
1. Change batteries
2. If necessary, clean the battery contacts, or use either pole grease or contact spray
3. If it still does not work, then first remove batteries then (at least 3 x) push the ON / Enter
button, insert new batteries and try again with the known code

BURG-WÄCHTER KG .Altenhofer Weg 15 .58300 Wetter .Germany www.burg-waechter.com
Status: 01.10.2013
Safes - FAQ (Frequently Asked Questions)
Questions concerning CombiLine (version S key)
I have purchased and unpacked a new safe. Where can I find the keys?
One key is inside the safe, the other outside in a case at the back of the body.
My key has been broken. What can I do?
Check the key bit. Take the spare key to a security dealer (locksmith), who will create
a duplicate.