BZB Gear BG-UHD-VW29 User manual

BG-UHD-VW29
3X3 4K 18Gbps UHD HDMI 2.0 Video Wall Processor/Controller with
Audio and IP/RS232 Control
User Manual

BZBGEAR BG-UHD-VW29 PRODUCT MANUAL
Address: 830 National Drive #140, Sacramento, CA 95834, USA ·Tel: [phone] ·Email: [e-mail] 2

BZBGEAR BG-UHD-VW29 PRODUCT MANUAL
TABLE OF CONTENTS
Statement 4
Safety Precaution 4
Introduction 5
Features 5
Packing List 5
Specifications 6
Operation Controls and Functions 7
RS232/LAN Control Connection 8
PC Tool User Guide 9
Creating a second video wall 13
Connection Diagram 16
Tech Support 17
Warranty 18
Mission Statement 19
Copyright 20
Address: 830 National Drive #140, Sacramento, CA 95834, USA ·Tel: [phone] ·Email: [e-mail] 3

BZBGEAR BG-UHD-VW29 PRODUCT MANUAL
Statement
Please read these instructions carefully before connecting, operating, or configuring this
product. Please save this manual for future reference.
Safety Precaution
●To prevent damaging this product, avoid heavy pressure, strong vibration, or immersion
during transportation, storage, and installation.
●The housing of this product is made of organic materials. Do not expose to any liquid,
gas, or solids which may corrode the shell.
●Do not expose the product to rain or moisture.
●To prevent the risk of electric shock, do not open the case. Installation and maintenance
should only be carried out by qualified technicians.
●Do not use the product beyond the specified temperature, humidity, or power supply
specifications.
●This product does not contain parts that can be maintained or repaired by users.
Damage caused by dismantling the product without authorization from BZBGEAR is not
covered under the warranty policy.
●Installation and use of this product must strictly comply with local electrical safety
standards.
Address: 830 National Drive #140, Sacramento, CA 95834, USA ·Tel: [phone] ·Email: [e-mail] 4

BZBGEAR BG-UHD-VW29 PRODUCT MANUAL
Introduction
The BG-UHD-VW29 is an HDMI 2.0 Video Wall controller with 2 HDMI inputs, 2 HDMI loop
outputs, and 9 HDMI scaling outputs for video wall processing. The 5-pin phoenix
connector provides balanced L/R audio output. The product also features an RS-232
bypass feature for daisy chain and cascade connections with different units.
Features
●HDMI 2.0 and HDCP 2.2 compliant
●Supports resolutions up to 3840x2160@60Hz video output for video wall
●Bezel Compensation with two modes
●2 channel HDMI loop out
●PIP on video wall
●180º display rotation
●RS-232 and TCP/IP control
●CEC control for displays via PC Tool or commands
Packing List
●1 x Ultra HD Video Wall Processor
●1 x AC Power Cord
●1 x 5-pin Phoenix Connector
●2 x 3-pin Phoenix Connector
●1× RS232 to Phoenix Cable
●1× CAT6 cable
●1× USB to RS232 Cable
●1× User Manual
Address: 830 National Drive #140, Sacramento, CA 95834, USA ·Tel: [phone] ·Email: [e-mail] 5

BZBGEAR BG-UHD-VW29 PRODUCT MANUAL
Specifications
Technical
HDMI Compliance
HDMI 2.0
HDCP Compliance
HDCP 2.2/1.4
RS-232
Baud rate: 57600, data bit: 8, Stop bit: 1, no parity
Input Video Formats
1024x768@60, 1280x800@60, 1280x1024@60,
1280x960@60, 1360x768@60, 1366x768@60,
1440x900@60, 1400x1050@60, 1600x900@60,
1600x1200@60, 1680x1050@60, 1920x1200@60,
480p@60, 576p@50, 720p@50, 720p@60, 1080i@50,
1080i@60, 1080p@24, 1080p@25, 1080p@30, 1080p@50
1080p@60, 3840x2160@24, 3840x2160@25,
3840x2160@30, 3840x2160@50, 3840x2160@60,
4096x2160@24, 4096x2160@30, 4096x2160@50, 4096x2160@60
Audio Format
2.0 channel, 5.1 channel, LPCM, Dolby, AC3, DTS
ESD Protection
Human-body Model:
±8kV (Air-gap discharge), ±4kV (Contact discharge)
Mechanical
Housing
Metal Enclosure
Color
Black
Dimension
430mm (W)×220mm (D)×44mm (H)
Weight
5Kg
Supply Voltage
110-220V AC
Operating
Temperature
0°C ~ 40°C / 32°F ~ 104°F
Storage Temperature
-20°C ~ 70°C / -4°F ~ 158°F
Relative Humidity
10%~50% RH (non-condensing)
Address: 830 National Drive #140, Sacramento, CA 95834, USA ·Tel: [phone] ·Email: [e-mail] 6

BZBGEAR BG-UHD-VW29 PRODUCT MANUAL
Operation Controls and Functions
Front Panel
No.
Name
Function Description
1
Power LED
The power LED will illuminate when the unit is powered on.
2
INPUT LED
The LED will illuminate when the corresponding HDMI input port is
connected to an active HDMI source device.
3
LOOP LED
The LED will illuminate when the corresponding LOOP OUT port
is connected to an HDMI display device.
4
OUTPUT LED
(1-9)
The LED will illuminate when the corresponding HDMI output port
is connected to an HDMI display device.
Rear Panel
No.
Name
Function Description
1
INPUTS
Connect HDMI source devices such as a media player or gaming
console with an HDMI cable.
2
LOOP OUT
HDMI signal loop out ports. Loop out the HDMI A/B signal to
display devices to view the source image.
3
OUTPUTS
HDMI signal output for the video wall.
4
110-240 VAC
110-240V AC power input port.
5
GND
Ground the product housing.
6
AUDIO OUTPUT
• Analog L/R audio output
• 3.5mm Stereo Jack. 20Hz ~ 20kHz, 1.5Vrms max
BALANCED OUT: Balanced audio output port. 5-pin phoenix
connector, 20Hz ~ 20kHz, 1.5Vrms max.
7
SERVICE
Firmware update port.
8
CONTROL
RS232: Bypass the RS232-CTL commands to the next unit.
RS232-CTL: External RS-232 control, Baud Rate: 57600 Data Bits:
8, Parity: None, Stop Bits:1
LAN: Network port for TCP/IP control. Connect to an active
Ethernet link with an RJ45 cable.
Address: 830 National Drive #140, Sacramento, CA 95834, USA ·Tel: [phone] ·Email: [e-mail] 7

BZBGEAR BG-UHD-VW29 PRODUCT MANUAL
RS232/LAN Control Connection
RS232 Control Connection
Connect to the RS-232-CTL port of the product to a PC using a USB serial cable as shown
in the following figure:
Network Control Connection
Address: 830 National Drive #140, Sacramento, CA 95834, USA ·Tel: [phone] ·Email: [e-mail] 8

BZBGEAR BG-UHD-VW29 PRODUCT MANUAL
PC Tool User Guide
The PC Tool control software supports both UART and network control. PC Tool has
five tabs: Matrix Switch, Signal Setting, Fine Tune: PQ, Video Wall, and CEC Control.
The UI is as follows:
Matrix Switch Tab
1. Select UART (with RS232 cable) or Network to connect to the device. Baud rate is
57600 bps.
2. Select an input source for each output.
3. “AllSet” function: Apply input HD A or B to all outputs.
4. Select the input source for B/MAIN output.
5. Select the audio source for balanced audio output and 3.5mm output.
6. Reset: Resets the device to factory settings.
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BZBGEAR BG-UHD-VW29 PRODUCT MANUAL
7. EDID Control: Clicking the ‘EDID’ button will open the below EDID control window:
A. Read the EDID information for devices connected to each output and save as a BIN file.
B. Open an existing EDID file and write it to the HDMI A and B input port as Manual EDID.
C. Select the predefined EDID file and write it to the HDMI A and B inputs.
The available predefined EDID options:
4K60-2.0CH
1920x1200-2.0CH
4K60-5.1CH
1680x1050-2.0CH
4K30-2.0CH
1600x1200-2.0CH
4K30-5.1CH
1440x900-2.0CH
1080P-2.0CH
1400x1050-2.0CH
1080P-5.1CH
1360x768-2.0CH
720P-2.0CH
1280x1024-2.0CH
1024x768-2.0CH
Manual
Signal Setting Tab
The resolution of each input can be read to configure the resolution of each output.
Address: 830 National Drive #140, Sacramento, CA 95834, USA ·Tel: [phone] ·Email: [e-mail] 10

BZBGEAR BG-UHD-VW29 PRODUCT MANUAL
Available output resolutions:
No.
Output Resolution Setting
No.
Output Resolution Setting
1
3840x2160p 60Hz
9
1440x1050 60Hz
2
3840x2160p 50Hz
10
1366x768 60Hz
3
3840x2160p 30Hz
11
1360x768 60Hz
4
3840x2160p 25Hz
12
1280x1024 60Hz
5
1920x1200 60Hz
13
1280x768 60Hz
6
1920x1080p 60Hz
14
1280x720p 60Hz
7
1920x1080p 50Hz
15
1280x720p 50Hz
8
1600x1200 60Hz
16
1024x768 60Hz
Note: 3840x2160 25/30Hz is only used for standalone displays and not for video walls.
FineTune: PQ Tab
Configure the brightness, contrast, saturation, and sharpness of each output.
Note: The recommended settings are the default 50/50/50/50. Do not change the default
settings unless under special circumstances. If problems arise after reconfiguration, click
the ‘Reset’ button to return to default settings.
Address: 830 National Drive #140, Sacramento, CA 95834, USA ·Tel: [phone] ·Email: [e-mail] 11

BZBGEAR BG-UHD-VW29 PRODUCT MANUAL
CEC Control Tab
When ‘Auto Power On’ is enabled, all displays connected to the device will turn on when the
device is powered on.
CEC functions, including Power on/off, Volume+/-, Mute/Unmute, are supported but all
devices may not be compatible.
Video Wall Tab
Configure a group of outputs to function together as a video wall.
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BZBGEAR BG-UHD-VW29 PRODUCT MANUAL
The Video Wall Setting controls manage how the displays are arranged:
1. Adjust the “Rows” and “Columns” sliders to adjust the displayed screens
arrangement.
- The “Available” slider sets the number screens that will be used for the Video Wall.
- The “Set” button sets changes made to the screen configuration.
2. Using the left mouse button, drag-select the screens that are intended for use in the
video wall. The screens selected will be shown as bright blue.
3. Open the pop-up menu by right clicking with the mouse (see context menu below).
4. Select “Screen Stitching” from the menu to configure the video wall. The screens
selected will be shown as bright green.
5. To change the image displayed, right-click to open the pop-up menu and select the
desired input under “Input Select”. Optionally, the image may also be changed
manually following the instructions under the “Operation Controls and Functions”
section of this manual.
Creating a second video wall
Repeat steps 2-5 above using a different set out output. Please note, changing the
“Rows”, “Columns”, and “Available” sliders will automatically delete the current video wall
configuration once the “Set” button is clicked. The following example shows an unusual
video wall configuration for demonstrative purposes:
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BZBGEAR BG-UHD-VW29 PRODUCT MANUAL
Video Wall Context Menu
Right click on any icon to display the following menu:
Screen Splicing
This option connects the selected screens into a video wall configuration.
Cancel Splicing
Return the Video Wall configuration to normal outputs.
Screen 2 –
Cancel Splicing
Remove a single screen from the unified video wall to display a separate
image. See the example below:
Video Wall display with bezel compensation and different full frame image on display 3
Input Select
Follow the sub-menu to change the input for the video wall display.
This function may also be used to change the input for the secondary
image as shown in the above example.
Output Select
This option is only available for a display that is not already assigned to
the video wall.
Output Type
This option is only available for a display that is not already assigned to
the video wall.
Output Format
This option is only available to a display that is not already assigned to
the video wall. This setting is for configuring the output resolution of the
unassigned display.
Mirror
ManualTwo sub-options: OFF (default), ON (H+V Mirror)
“ON” will rotate the selected display 180º.
Test Pattern
When enabled, the output will display a color bar pattern.
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BZBGEAR BG-UHD-VW29 PRODUCT MANUAL
Bezel Setting
The Bezel Setting allows the images displayed on the video wall to be adjusted by
compensating for the thickness of the TV’s bezel. The displays on the video wall should
create a cohesive, unified image. To achieve this, the edge of each display’s image must be
removed from the sides of displays that meet. The bezel correction may be accomplished
using either Type A Bezel Setting, or Type B Bezel Setting.
Type A Bezel Setting:
Manually remove pixels from each display’s image edge until a cohesive image is achieved.
Enter the number of pixels that need to be removed from the edges of the displays that
meet. Click “Set” to view the effects of the change and adjust if needed.
Type B Bezel Setting:
Measure the display from top to bottom outside the bezel. Next, measure the display from
top to bottom inside the bezel. Enter both measurement values into the entry boxes, click
“Set” and the bezel will be corrected automatically.
Bezel Compensation:
The images below demonstrate a video wall setup without bezel compensation and a
video wall setup with correctly configured bezel compensation:
Layout Save/Load:
The Save Scene/Layout and Load Scene/Layout buttons allow video wall configurations to
be saved and used at any time. The system stores up to 10 saved configurations. Each
saved configuration can optionally be given a personalized name for easier identification.
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BZBGEAR BG-UHD-VW29 PRODUCT MANUAL
Connection Diagram
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BZBGEAR BG-UHD-VW29 PRODUCT MANUAL
Tech Support
Have technical questions? We may have answered them already!
Please visit BZBGEAR’s support page (bzbgear.com/support) for helpful information and
tips regarding our products. Here you will find our Knowledge Base
(bzbgear.com/knowledge-base) with detailed tutorials, quick start guides, and step-by-step
troubleshooting instructions. Or explore our YouTube channel, BZB TV
(youtube.com/c/BZBTVchannel), for help setting up, configuring, and other helpful how-to
videos about our gear.
Need more in-depth support? Connect with one of our technical specialists directly:
Phone
1.888.499.9906
Email
[e-mail]
Live Chat
bzbgear.com
Address: 830 National Drive #140, Sacramento, CA 95834, USA ·Tel: [phone] ·Email: [e-mail] 17

BZBGEAR BG-UHD-VW29 PRODUCT MANUAL
Warranty
BZBGEAR Pro AV products and cameras come with a three-year warranty. An extended
two-year warranty is available for our cameras upon registration for a total of five years.
For complete warranty information, please visit bzbgear.com/warranty.
For questions, please call 1.888.499.9906 or email [e-mail].
Address: 830 National Drive #140, Sacramento, CA 95834, USA ·Tel: [phone] ·Email: [e-mail] 18

BZBGEAR BG-UHD-VW29 PRODUCT MANUAL
Mission Statement
BZBGEAR is a breakthrough manufacturer of high-quality, innovative audiovisual equipment
ranging from AVoIP, professional broadcasting, conferencing, home theater, to live
streaming solutions. We pride ourselves on unparalleled customer support and services.
Our team offers system design consultation, and highly reviewed technical support for all
the products in our catalog. BZBGEAR delivers quality products designed with users in
mind.
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BZBGEAR BG-UHD-VW29 PRODUCT MANUAL
Copyright
All the contents in this manual and its copyright are owned by BZBGEAR. No one is allowed
to imitate, copy, or translate this manual without BZBGEAR’s permission. This manual
contains no guarantee, standpoint expression or other implies in any form. Product
specification and information in this manual is for reference only and subject to change
without notice.
All rights reserved. No reproducing is allowed without acknowledgement.
Address: 830 National Drive #140, Sacramento, CA 95834, USA ·Tel: [phone] ·Email: [e-mail] 20