BZB Gear BG-VOP-CB User manual

BG-VOP-CB
Smart Controller for BZBGEAR IPGEAR-4K AV over IP System
User Manual

BZBGEAR BG-VOP-CB PRODUCT MANUAL
Address: 830 National Drive #140, Sacramento, CA 95834, USA ·Tel: +1(888)499-9906 ·Email: support@bzbgear.com 2

BZBGEAR BG-VOP-CB PRODUCT MANUAL
TABLE OF CONTENTS
Statement 4
Safety Precaution 4
Introduction 5
Features 5
Packing List 6
Connection Diagram 6
Specifications 6
Panel Descriptions 7
System Requirements 7
System Setup 8
Video Wall Setup 12
Bezel Correction 13
On Screen Display (OSD) 15
Event 16
Setup 16
Transmitter Setup 17
Receiver Setup 18
Troubleshooting 19
Tech Support 20
Warranty 20
Mission Statement 20
Copyright 20
Address: 830 National Drive #140, Sacramento, CA 95834, USA ·Tel: +1(888)499-9906 ·Email: support@bzbgear.com 3

BZBGEAR BG-VOP-CB PRODUCT MANUAL
Statement
Please read these instructions carefully before connecting, operating, or configuring this
product. Please save this manual for future reference.
Safety Precaution
●To prevent damaging this product, avoid heavy pressure, strong vibration, or immersion
during transportation, storage, and installation.
●The housing of this product is made of organic materials. Do not expose to any liquid,
gas, or solids which may corrode the shell.
●Do not expose the product to rain or moisture.
●Unplug this device during lightning storms
●Clean only with a soft dry microfiber cloth.
●To prevent the risk of electric shock, do not open the case. Installation and maintenance
should only be carried out by qualified technicians.
●Do not use the product beyond the specified temperature, humidity, or power supply
specifications.
●This product does not contain parts that can be maintained or repaired by users.
Damage caused by dismantling the product without authorization from BZBGEAR is not
covered under the warranty policy.
●Installation and use of this product must strictly comply with local electrical safety
standards.
●Only use accessories specified by the manufacture
●Product specifications may be subject to technical upgrades without further notice
Address: 830 National Drive #140, Sacramento, CA 95834, USA ·Tel: +1(888)499-9906 ·Email: support@bzbgear.com 4

BZBGEAR BG-VOP-CB PRODUCT MANUAL
Introduction
The BZBGEAR IPGEAR-4K AV over IP (AVoIP) system is composed of three components.
The first is the BG-VOP-CB which is the controller for the system. Next, at least two
BG-VOP-MT transceivers are needed which function as either transmitter or receiver.
The BG-VOP-CB Smart Controller for the IPGEAR-4K system provides central management
and real-time monitoring of the BG-VOP-MT AV over IP transceivers. This highly expandable
system can manage up to 1024 transceivers. The intuitive web-based interface allows users
to quickly change sources using drag and drop commands. The interface also provides
quick and easy creation and management of video walls, custom on screen displays (OSD)
including text and graphics, and alerts for system events to keep administrators up to date.
The BG-VOP-MT is a HDMI 2.0 over IP multicast transceiver with video wall & PoE support.
It can boost audio/video transmission distances up to 120m (396ft) in UHD 4K2K. With
cost-effective ethernet cables, users can easily extend UHD sources such as DVD players,
Blu-ray Disc players, gaming consoles, PCs, and any other HDMI source to any HDMI
display. In addition, BG-VOP-MT is HDCP compliant, and supports PoE, IR, and RS-232
pass-through.
By transmitting the A/V signal over the local area network the BG-VOP-MT makes it easy to
add a source or display to your system anywhere there is an active ethernet connection. To
provide more flexibility for installations, the BG-VOP-MT can work as either a transmitter or
a receiver with the flip of a switch. When combined with broadcasting management
software and a Gigabit Ethernet network switch (supporting IGMP), the BG-VOP-MT is a
complete UHD video broadcasting solution for digital signage. The transceivers can function
in Point-to-Point, Point-to-Many, or Multicast scenarios. Multicasting requires a Managed
Gigabit Ethernet Switch with 802.1Q VLAN functionality to allow multiple video sources.
Features
●Central Control for the IPGEAR-4K AV over IP system
●Monitors all system devices from one central system
●IPGEAR-4K is a cost-effective IP video solution
●Optimized for 1 Gigabit networks
●Offers control via the web interface or mobile app (iOS)
●Auto-discovery of transmitters and receivers for easy installation
●Drag & Drop matrix switching for simple operation
●Quickly and easily create and manage video walls
●Automatically assigns IP addresses to transceivers
Address: 830 National Drive #140, Sacramento, CA 95834, USA ·Tel: +1(888)499-9906 ·Email: support@bzbgear.com 5

BZBGEAR BG-VOP-CB PRODUCT MANUAL
Packing List
●1x BG-VOP-CB
●1x 5v DC power supply
●1x Rack-mounting ear set
●1x User Manual
Connection Diagram
Specifications
Technical
Usage
IPGEAR-4K System Controller
Inputs
1 x 5VDC, 1 x RJ45, 4 x USB 2.0
Output
1 x HDMI
HDMI Connector
Type A (19-pin female)
RJ-45 Connector
WE/SS 8P8C
Mechanical
Housing
Metal Enclosure (Black)
Dimensions (L x W x H)
90 x 78 x 29mm (Device), 198 x 137 x 74mm (Box)
Weight
222g (Device), 493g (Box)
Mounting Options
Mounting Ears (included)
Power Supply
5V DC
Power Consumption
3.5 Watts max
Operating Temperature
0 - 40°C (32 – 104°F)
Storage Temperature
-20 – 60°C (-4 – 140°F)
Humidity
20 – 90% (Dry)
Address: 830 National Drive #140, Sacramento, CA 95834, USA ·Tel: +1(888)499-9906 ·Email: support@bzbgear.com 6

BZBGEAR BG-VOP-CB PRODUCT MANUAL
Panel Descriptions
1. Activity LED - Indicates internal storage activity
2. Power LED - Indicates live power connection
3. +5V DC - Power Connection
4. HDMI Output - System Monitor
5. LAN - Ethernet control port
6. USB - Reserved for factory use
System Requirements
For the BZBGEAR AVoIP system to function as intended the following items are needed:
●x2 BG-VOP-MT transceivers
●x1 BG-VOP-CB smart controller
●Managed network switch
To ensure complete and reliable functionality any switch selected for an AVoIP system must
meet the requirements below and support the following features:
●Layer 2 or Layer 3 Managed Switch
●1 Gigabit Throughput minimum, 10 Gigabit recommended for larger deployments
●Multicast forwarding or filtering
●IGMP Snooping
●IGMP Querier
●Must support Jumbo Frames (8000 bytes or larger). This may be listed as MTU
(Maximum Transmission Unit) or Jumbo Packets
When using multiple switches these additional features are required:
●Dynamic Multicast Router Port
●Forward Unknown Multicast to Router Port
Address: 830 National Drive #140, Sacramento, CA 95834, USA ·Tel: +1(888)499-9906 ·Email: support@bzbgear.com 7

BZBGEAR BG-VOP-CB PRODUCT MANUAL
Note: It is recommended that all listed features are applied to every network switch that
contains the same LAN/VLAN as the AVoIP system. When using PoE (Power over Ethernet)
to power the transceivers allow for a PoE budget of 7.5 watts per unit. For example, if using
10 units make sure the switch has a total PoE budget of at least 75 watts.
For information on how to configure one of BZBGEAR’s recommended and tested AVoIP
network switches, please visit our webpage for this product.
System Setup
The following instructions assume your network can support the IPGEAR-4K AVoIP system
and is already configured properly.
1. The transceivers can function either as a transmitter or receiver by toggling the
switch on the unit to the desired position. There must be at least one transmitter and
one receiver in the system.
[Up] configure as a
transmitter
[Down] configure as a
receiver
2. Once the units are assigned as transmitter or receiver the ID of the unit will need to
be set using the dipswitch panel.
●Transmitter needs to have an individual ID so they do not conflict in the control
system. Please see the dipswitch setting chart for proper configuration for large
scale deployments.
●Receivers can be set to receive signal from any transmitter or a specific one. To
receive signal from any transmitter, leave all dip switches in the 0 position (up). To
receive signal from a specific transmitter, toggle the dipswitches on the receiver to
match the positions on the desired transmitter.
Address: 830 National Drive #140, Sacramento, CA 95834, USA ·Tel: +1(888)499-9906 ·Email: support@bzbgear.com 8

BZBGEAR BG-VOP-CB PRODUCT MANUAL
3. When the dipswitches are set, plug the transceivers into the PoE network switch to
power them on.
a. Connect sources to transmitters and displays to receivers using HDMI cables.
b. When powered and connected to a display the receivers will display the
following:
4. Next, plug an ethernet and HDMI cable into the BG-VOP-CB smart controller
followed by power last. NOTE: power for the controller must be connected last or it
will not be able to see that the HDMI port is active.
5. The BG-VOP-CB Smart Controller is preconfigured to be set to DHCP and will
automatically grab an IP address from the network. If a DHCP server is not available,
the unit will assign itself its own IP. Both controller and transceivers must be on the
same network/VLAN to communicate properly.
Address: 830 National Drive #140, Sacramento, CA 95834, USA ·Tel: +1(888)499-9906 ·Email: support@bzbgear.com 9

BZBGEAR BG-VOP-CB PRODUCT MANUAL
6. Once the controller powers on you will see the following on the connected display:
If you do not see an image, power cycle the controller with all other cables connected and
wait for the unit to reboot.
7. To access the web interface on your computer, ensure it is on the same network as
the controller. Once connected, open your web browser and navigate to the
displayed IP address adding port :8080 at the end(in this example
192.168.30.3:8080).
Enter the following:
Account: admin
Password: admin
Click “Login.”
Address: 830 National Drive #140, Sacramento, CA 95834, USA ·Tel: +1(888)499-9906 ·Email: support@bzbgear.com 10

BZBGEAR BG-VOP-CB PRODUCT MANUAL
8. Having logged in you will see connected transmitters and receivers. To pair receivers
and transmitters simply click and drag the desired transmitter to a receiver and a
pop-up message will appear stating if the pairing was successful. The unit will
display “No Signal” if a source is not detected as shown in the image below.
Note: Each IP address for every transceiver is automatically assigned by the controller.
If the transceivers do not auto populate, power cycle the controller.
9. To save a layout as a preset click “Save as” in the top right of the web interface and
select a preset 1-9.
a. To recall a preset click “Recall” and select the desired preset.
10. To edit the name of a transceiver for easier identification click the pencil next to the
name in the preview image. Type in the desired name, click apply, and then click
close.
Address: 830 National Drive #140, Sacramento, CA 95834, USA ·Tel: +1(888)499-9906 ·Email: support@bzbgear.com 11

BZBGEAR BG-VOP-CB PRODUCT MANUAL
Video Wall Setup
The IPGEAR-4K AVoIP system is also capable of forming a video wall display with at least 2
receivers and 1 transmitter up to a maximum 5x5 display (25 displays). To create a video
wall, select the “Video Wall” tab from the left-hand menu in the web interface.
1. Enter the desired display layout (in this example it is a 2x2).
2. Use the “Transmitters” dropdown to select the source you would like to display
on the video wall.
3. Drag receivers from the box on the left to their position on the TV wall on the
right.
4. Click the Receiver/RX name to adjust for bezel corrections (see below).
5. Save the video wall configuration by selecting a preset number from the “Preset”
dropdown. Type in a Preset name (optional) and click “Save” in the top right.
6. To enable video wall mode, select a saved preset from the dropdown and click
“Enable.”
NOTE: If your image appears distorted or needs more precise bezel corrections for each
receiver, enhanced corrections are located under “Advanced Options.”
Address: 830 National Drive #140, Sacramento, CA 95834, USA ·Tel: +1(888)499-9906 ·Email: support@bzbgear.com 12

BZBGEAR BG-VOP-CB PRODUCT MANUAL
Bezel Correction
Method 1 - Sliders
The BG-VOP-CB offers two methods of bezel correction. The first option is referenced in
step 4 of the Video Wall Preset Setup detailed above. To adjust bezel settings, users simply
need to click on the name of the assigned RX in the video wall preview. When the name of
the RX is clicked a screen will appear with adjustment sliders. Each edge of the screen can
be adjusted independently using the sliders.
For vertical edges positive
values shift the image up and
negative values shift the image
down.
For horizontal edges positive
values shift the image to the
right and negative values shift
the image to the left.
Method 2 – Advanced Options
The second method for bezel correction can be found in ‘Advanced Options’ below the
‘Video Wall Preset’ section. This section allows users to adjust the bezel correction more
precisely. This method should only be used for fixed video wall displays that will not use
multiple presets.
NOTE: Recalling a video wall preset will override any settings made in this section!*
Address: 830 National Drive #140, Sacramento, CA 95834, USA ·Tel: +1(888)499-9906 ·Email: support@bzbgear.com 13

BZBGEAR BG-VOP-CB PRODUCT MANUAL
1. To apply the setting to each individual display, first select the associated receiver
from the pull-down RX list.
2. Define the video wall layout in the ‘Wall Size & Position Layout’ section.
3. Assign the display position in the layout. Entering the receiver’s position in the Row
and Column Position fields. *The top left display in the video wall (TV 1) will be at
Row Position 0, Column Position 0.*
4. Enter the display dimensions in the ‘Bezel and Gap Compensation’ section. *These
measurements are entered in units of .1mm.*
OW and OH represent Outside Width and Outside Height. These measurements should be
obtained by measuring from the outside edges of the display frame (bezel).
VW and VH represent Video Width and Video Height. These measurements should be
obtained by measuring from the edges of the image area of the display (usually the inside
edge of the bezel).
5. Click Apply.
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BZBGEAR BG-VOP-CB PRODUCT MANUAL
On Screen Display (OSD)
The OSD menu allows the system to brand a video stream with an image overlay.
1. Users can upload their own.jpg or .png with a 1920*1080 resolution by clicking the
upload button in the top right.
2. By clicking the settings icon (3 dots) beneath one of the OSD windows users can
adjust the message text, image selection, transparency, position, color, and size.
3. Click and drag the desired image from the OSD menu to the receiver of your choice
on the right. Use the red/green toggle on the bottom of each receiver to either
display or hide the OSD image on the unit.
Address: 830 National Drive #140, Sacramento, CA 95834, USA ·Tel: +1(888)499-9906 ·Email: support@bzbgear.com 15

BZBGEAR BG-VOP-CB PRODUCT MANUAL
Event
Using the event feature, users can set the system to automatically send notifications in the
event of video loss or a system device going offline, helping administrators efficiently
manage the system.
Setup
After connecting the BG-VOP-MT transceiver units to the network switch the BG-VOP-CB
will automatically discover and add the units to the system. These units can be viewed
under the ‘Devices’ page in Setup. This page refreshes every 10 seconds automatically and
displays all BG-VOP-MT units that have been discovered and their status.
The status page includes the device’s Group ID, Name, IP Address, MAC Address, and
uptime.
By clicking on the icon, users can trigger the device’s LED lights to blink rapidly for 10
seconds allowing easy identification. Devices can be edited by clicking the edit button
(green pencil).
Address: 830 National Drive #140, Sacramento, CA 95834, USA ·Tel: +1(888)499-9906 ·Email: support@bzbgear.com 16

BZBGEAR BG-VOP-CB PRODUCT MANUAL
Transmitter Setup
From the Transmitter Setup screen users can view device information and edit its
parameters.
●Name – Edits the device’s name.
●Group ID – Edits the device’s Group ID. It is recommended that users allow the
system to automatically assign the Group ID.
●Streaming Video – Mutes the transmitter’s video output stream.
●Loop-Out – Enable/Disable the HDMI Loop-Out port.
●Bit Rate – Limits the transmitter's output data rate. It is recommended that users
leave this setting on Auto. Compressing the output signal can result in video artifacts
if done incorrectly. The system should be installed with sufficient bandwidth available
for the signal to be transmitted without additional compression.
●RS232 Baud Rate – Sets the baud rate for RS232 signal extension
Address: 830 National Drive #140, Sacramento, CA 95834, USA ·Tel: +1(888)499-9906 ·Email: support@bzbgear.com 17

BZBGEAR BG-VOP-CB PRODUCT MANUAL
Receiver Setup
From the Receiver Setup screen users can view device information and edit its parameters.
●Name - Edits the device’s name.
●Streaming Video - Mutes the receiver’s video output.
●Scaling - Scales the output resolution to match a connected display.
●Rotate - Rotates the output image for video walls and digital signage applications.
●RS232 Baud Rate - Sets the baud rate for RS232 signal extension
Password
Set a new password for the admin account.
System Config
From the System Config Screen users can set the date and time, lock the UI setting, and
choose between DHCP or static IP addressing modes.
FW Update
Upload new firmware update files.
HISTORY
This page contains a text log of your system’s history.
Address: 830 National Drive #140, Sacramento, CA 95834, USA ·Tel: +1(888)499-9906 ·Email: support@bzbgear.com 18

BZBGEAR BG-VOP-CB PRODUCT MANUAL
Troubleshooting
1) No image/splash screen from control box:
a) Ensure HDMI and ethernet cables are plugged in and power cycle the control
box.
2) Transceiver(s) are not populating in the control software/web interface.
a) Power cycle the transceivers by unplugging their ethernet cable and ensure
the control box is plugged into the same network/VLAN as the transceivers.
b) Factory reset the transceiver by logging into the unit via its IP address
displayed on screen while in receiver mode.
3) Image will not display from the receiver unit.
a) Ensure the receiver is paired with a transmitter unit.
b) Ensure HDMI is plugged into the output port on the transceiver.
c) Ensure resolution is set on the receiver unit in settings to match the display it
is connected to (4K2K will not display on a 1080p TV).
d) Check if the dipswitch for transmitter/receiver mode is set correctly.
4) Image previews on the mapping page are not updating correctly.
a) Clear your browser cache and restart your browser.
5) Transmitter will not pair with another device or a receiver will only pair to one
transmitter.
a) Ensure transmitters are set to a unique ID using the dipswitch panel.
b) Ensure the receiver dipswitch panel is set to 0 for all switches.
Address: 830 National Drive #140, Sacramento, CA 95834, USA ·Tel: +1(888)499-9906 ·Email: support@bzbgear.com 19

BZBGEAR BG-VOP-CB PRODUCT MANUAL
Tech Support
Have technical questions? We may have answered them already!
Please visit BZBGEAR’s support page (bzbgear.com/support) for helpful information and
tips regarding our products. Here you will find our Knowledge Base
(bzbgear.com/knowledge-base) with detailed tutorials, quick start guides, and step-by-step
troubleshooting instructions. Or explore our YouTube channel, BZB TV
(youtube.com/c/BZBTVchannel), for help setting up, configuring, and other helpful how-to
videos about our gear.
Need more in-depth support? Connect with one of our technical specialists directly:
Phone
1.888.499.9906
Email
support@bzbgear.com
Live Chat
bzbgear.com
Warranty
BZBGEAR Pro AV products and cameras come with a three-year warranty. An extended
two-year warranty is available for our cameras upon registration for a total of five years.
For complete warranty information, please visit bzbgear.com/warranty.
For questions, please call 1.888.499.9906 or email support@bzbgear.com.
Mission Statement
BZBGEAR is a breakthrough manufacturer of high-quality, innovative audiovisual equipment
ranging from AVoIP, professional broadcasting, conferencing, home theater, to live streaming
solutions. We pride ourselves on unparalleled customer support and services. Our team
offers system design consultation, and highly reviewed technical support for all the products
in our catalog. BZBGEAR delivers quality products designed with users in mind.
Copyright
All the contents in this manual and its copyright are owned by BZBGEAR. No one is allowed
to imitate, copy, or translate this manual without BZBGEAR’s permission. This manual
contains no guarantee, standpoint expression or other implies in any form. Product
specification and information in this manual is for reference only and subject to change
without notice.
All rights reserved. No reproducing is allowed without acknowledgement.
Address: 830 National Drive #140, Sacramento, CA 95834, USA ·Tel: +1(888)499-9906 ·Email: support@bzbgear.com 20
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