Canon imageRUNNER C3480 User manual

Please read this guide before operating this product.
After you finish reading this guide, store it in a safe place for future reference.
ENG
Sending and Facsimile Guide
Sending and Facsimile Guide

Color imageRUNNER
C3480/C3480i
C3080/C3080i
C2550
Sending and Facsimile
Guide
0
Ot¯

The manuals for this machine are divided as follows. Please refer to them for detailed information.
The manuals supplied with optional equipment are included in the list below. Depending on the system
configuration and product purchased, some manuals may not be needed.
Manuals for the Machine
Guides with this symbol are printed manuals. Guides with this symbol are included on the accompanying CD-ROM.
(See footnote on the next page.)
CD-ROM
•Quick Reference for Basic Operations Easy Operation Guide
•Learn How to Use Your Machine
The Tutorial CD is a teaching aid, designed to help you learn the various
functions of the machine.
Tutorial CD
CD-ROM
•Precautions for Using Your Machine
•Troubleshooting
•Specifications
Support Guide
•Basic Operations Reference Guide
CD-ROM
•Copying and Mail Box Instructions Copying and Mail Box
Guide
CD-ROM
•Sending and Fax Instructions Sending and Facsimile
Guide
(This Document)
CD-ROM
•Setting Up the Network Connection and
Installing the CD-ROM Software Network Quick Start Guide
•Remote User Interface Instructions Remote UI Guide
CD-ROM
•Network Connectivity and Setup Instructions Network Guide
CD-ROM
•Color Network ScanGear Installation and
Instructions Color Network ScanGear
User's Guide
CD-ROM
•PS/PCL/UFR II Printer and Direct Printing
Instructions PS/PCL/UFR II Printer
Guide
CD-ROM
•PCL Printer Driver Installation and
Instructions PCL Driver Guide
CD-ROM

•PS Printer Driver Installation and
Instructions PS Driver Guide
CD-ROM
•UFR II Printer Driver Installation and
Instructions UFR II Driver Guide
CD-ROM
•Mac OS X PS Printer Driver Installation and
Instructions Mac PS Driver Guide
CD-ROM
•Mac OS X UFR II Printer Driver Installation
and Instructions Mac UFR II Driver Guide
CD-ROM
•Fax Driver Installation and Instructions Fax Driver Guide
CD-ROM
•Installing MEAP Applications and Using the
Login Service MEAP SMS Administrator
Guide
CD-ROM
•To view the manual in PDF format, Adobe Reader/Acrobat Reader/Acrobat is required. If Adobe Reader/Acrobat Reader/Acrobat is not installed on
your system, please download it from the Adobe Systems Incorporated website (http://www.adobe.com).
•The machine illustration on the cover may differ slightly from your machine.

Chapter 1 Introduction to Sending and Fax Functions
Chapter 2 Basic Sending Methods
Chapter 3 Basic Scanning Features
Chapter 4 Special Scanning Features
Chapter 5 Sending Documents
Chapter 6 Receiving Documents
Chapter 7 Special Fax Functions
Chapter 8 Checking/Changing the Send/Receive Status
Chapter 9 Customizing Communications Settings
Chapter 10 Storing/Editing Address Book Settings
Chapter 11 System Manager Settings
Chapter 12 Printing Communication Reports
Chapter 13 Troubleshooting
Chapter 14 Appendix
Includes the report samples, glossary, specifications, and index.
How This Manual Is Organized
Considerable effort has been made to ensure that this manual is free of inaccuracies and omissions. However, as we are constantly improving our
products, if you need an exact specification, please contact Canon.

v
Contents
Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii
How To Use This Manual. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii
Symbols Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii
Keys Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiv
Displays Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiv
Illustrations Used in This Manual. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xv
Abbreviations Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xv
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvi
Legal Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvii
FCC (Federal Communications Commission) . . . . . . . . . . . . . . . . . . . . . . . . . xvii
Users in the U.S.A.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvii
Users in Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xx
Utilisation au Canada. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxi
Super G3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxiii
Copyright . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxiv
Disclaimers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxiv
Important Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxv
Telephone Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xxv
Chapter 1 Introduction to Sending and Fax Functions
What This Machine Can Do . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Overview of the Color imageRUNNER
C3480/C3480i/C3080/C3080i/C2550 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-6
Things You Must Do Before Using This Machine . . . . . . . . . . . . . . . . . . . . . . 1-11
Setting the Display Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-13
Selecting the Type of Telephone Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-14
Setting the Current Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-14
Registering Your Machine's Fax Number. . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-16
Registering Sender Names . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-17
Registering the Unit's Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-18
Flow of Sending Operations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-21
Sending Fax Documents Manually . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-32
Canceling a Job. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-36
Using the Touch Panel Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-36
Using the Stop Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-37
Using the System Monitor Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-37

vi
E-mail, I-Fax, Sending to a File Server, or Storing in a User Inbox. . . . . .1-37
Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-39
Chapter 2 Basic Sending Methods
Specifying Destinations Using the New Address Tab . . . . . . . . . . . . . . . . . . .2-2
Specifying a Fax Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-2
Specifying an E-Mail Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-6
Specifying an I-Fax Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-7
Specifying a File Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-11
Using the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-12
Using the Browse Key (Windows (SMB)) . . . . . . . . . . . . . . . . . . . . . . . . .2-16
Using the Browse Key (NetWare (IPX)) . . . . . . . . . . . . . . . . . . . . . . . . . .2-18
Using the Host Search Key (Windows (SMB)) . . . . . . . . . . . . . . . . . . . . .2-20
Specifying a User Inbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-21
Sending Documents to Yourself . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-23
Specifying Registered Destinations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-24
Using the Address Book. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-24
Using the One-Touch Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-26
Using the Favorites Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-27
Using a Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-28
Setting Cc and Bcc Addresses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-33
Checking/Changing a Destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-35
Erasing a Destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-37
Registering New Destinations Using the Register Key . . . . . . . . . . . . . . . . .2-38
Chapter 3 Basic Scanning Features
Selecting a Scan Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-2
Scan Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-4
2-Sided Original . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-4
Different Size Originals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-6
Document Size. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-8
Specifying the Document Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-8
Registering the Specified Document Size . . . . . . . . . . . . . . . . . . . . . . . .3-11
Resolution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-12
Scan Exposure and Original Type Settings . . . . . . . . . . . . . . . . . . . . . . . . . .3-13
Manual Exposure Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-13
Original Type Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-14
Automatic Exposure Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-16
Changing the Zoom Ratio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-17

vii
Preset Zoom. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-17
Zoom by Percentage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-19
Auto Zoom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-19
Changing Color Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-21
Chapter 4 Special Scanning Features
What are Special Features? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
2-Page Separation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
Frame Erase . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
Original Frame Erase. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6
Book Frame Erase . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7
Binding Erase. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9
Job Build . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10
Adjusting the Contrast (Sharpness) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-13
Image Quality Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-14
Remove Background . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-15
Prevent Bleeding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-16
User Preset Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-17
Storing Scan Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-17
Naming a User Preset Key. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-19
Erasing Scan Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-20
Chapter 5 Sending Documents
Sending Methods. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
Sending a Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
Sending an E-Mail Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5
Sending an I-Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-9
Sending a Job to a File Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-11
Sending a Job to a User Inbox. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-14
Delaying a Send Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-15
Job Done Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-17
Previewing Originals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-18
Stamping Originals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-20
Setting the File Format to Send a Document in . . . . . . . . . . . . . . . . . . . . . . . 5-22
Setting the File Format. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-23
Sending a Compact PDF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-26
Trace & Smooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-28
Sending a Searchable PDF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-29
Encrypting PDF Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-31

viii
Adding a Digital Signature to a PDF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-36
Adding a Device Signature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-37
Adding a User Signature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-38
Job Recall. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-40
Chapter 6 Receiving Documents
Receiving Print, Fax, and I-Fax Documents . . . . . . . . . . . . . . . . . . . . . . . . . . .6-2
Receiving Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-3
Processing Received Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-5
Setting the Memory Lock Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-7
Forwarding Received Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-7
Erasing Received Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-8
Available Paper Sizes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-10
Chapter 7 Special Fax Functions
Sending with a Subaddress . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-2
Using a PIN Code. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-5
Setting PIN Code Access. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-5
Dialing with a PIN Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-6
Fax Information Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-8
Chapter 8 Checking/Changing the Send/Receive Status
Checking/Changing the Status of Send Jobs . . . . . . . . . . . . . . . . . . . . . . . . . .8-2
Checking Send Job Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-2
Changing the Destination. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-5
Resending a Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-7
Printing the Send Job Status/Log. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-8
Checking the Status of Fax Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-9
Checking Fax Job Details. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-9
Printing the Fax Activity Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-11
Checking the Status of Receive and Forwarded Jobs . . . . . . . . . . . . . . . . . .8-12
Checking Receive Job Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-12
Printing the Receive Job Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-13
Checking the Arrival of a Receive Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-13
Checking the Status of Jobs That Have Been Forwarded . . . . . . . . . . . . . . .8-14
Chapter 9 Customizing Communications Settings
What are Additional Functions?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-3