Canon BJC6500 - BJC 6500 Color Inkjet Printer User manual

QY8-1368-000
REVISION 0
COPYRIGHT  1999 CANON INC. CANON BJC-6500 1099 SE 0.30-0 PRINTED IN JAPAN (IMPRIME AU JAPON)
OCT. 1999

1099 SE 0.30-0

Target Readers
This manual is published by Canon Inc. for qualified persons and contains the necessary technical
information for technical theory, installation, maintenance, and repair of products. This manual covers
all localities where the products are sold. For this reason, it may contain information that does not
apply to your locality.
Revisions
This manual may include technical inaccuracies or typographical errors due to improvements or
changes in the products. When amendments are made to the content of this manual, Canon will issue
technical information as the need arises. In the event of major alterations to the content of this manual
over a long or short period, Canon will publish a revised version of the manual.
The following paragraphs do not apply to any countries where such provisions are
inconsistent with local law.
Trademarks
The product names and company names appearing in this manual are the registered trademarks or
trademarks of the individual companies.
Copyright
This manual is copyrighted and all rights reserved. Under the copyright laws, this manual may not be
copied, reproduced, or translated into other languages, in whole or in part, without the express written
consent of Canon Inc. except in the case of internal business use.
Copyright 1999 by Canon Inc.
CANON INC.
BJ Products Quality Support Dept.
16-1, Shimonoge 3-chome, Takatsu-ku, Kawasaki-shi, Kanagawa 213, Japan
This manual was produced on an Apple MacintoshPower Mac 9600/233 personal computer and Apple
LaserWriterII NTX-J laser beam printer; final pages were printed on Varityper5300 with 4000-J RIP.
A Canon mo-5001S Magneto-Optical Storage Subsystem with mo-502M Magneto-Optical Storage Disk
Cartridge and mo-IF2 interface kit were used for storing large volumes of page layout and graphic data
for this manual.
All graphics were produced with MACROMEDIA FREEHAND7.0J.
All documents and all page layouts were created with QuarkXPress3.3J.

I
PRODUCT SPECIFICATIONS
MAINTENANCEOPERATIONTROUBLE
SHOOTING
REFERENCE
I. ABOUT THIS MANUAL
This manual is divided into five parts containing the information required for servicing the
BJC-6500 printer.
Part 1: PRODUCT SPECIFICATIONS
This part outlines the product and its specifications.
Part 2: MAINTENANCE
This part explains maintenance of the unit. It includes precautions and details for
disassembly and assembly, and adjustments required when assembling.
Part 3: OPERATION
This part explains how to operate the unit properly, and how to use the service mode.
Part 4: TROUBLESHOOTING
This part explains how to resolve problems of the unit, and contains information on
how to locate and replace serviceable units and parts. It is divided into two sections:
"Troubleshooting by Errors" and "Troubleshooting by Symptoms."
Part 5: REFERENCE
This part outlines the unit operation giving technical information on hardware, and
contains block diagrams, pin assignments, and wiring/circuit diagrams.
This manual does not contain complete information required for
disassembling and assembling the BJC-6500 printer. Please also refer to the
separate Parts Catalog.
REF.

II. TABLE OF CONTENTS
Page Part 1: PRODUCT SPECIFICATIONS
1 - 1 1. PRODUCT OUTLINE
1 - 1 1.1 Product Outline
1 - 2 1.2 Features
1 - 3 2. SPECIFICATIONS
1 - 3 2.1 General Specifications
1 - 3 2.1.1 Printer specifications
1 - 4 2.1.2 Product life
1 - 4 2.2 Paper Specifications
1 - 4 2.2.1 Paper sizes
1 - 4 2.2.2 Paper type/settings
1 - 4 2.2.3 Printable area
1 - 5 2.3 BJ Cartridge Specifications
1 - 6 2.4 Scanner Cartridge Specifications
1 6 2.4.1 Scannable area
1 - 7 2.5 Interface Specifiocations
1 7 2.5.1 Parallel interface
1 7 2.5.2 Serial interface
1 - 8 2.6 Printer Driver/Scanner Driver Types
1 - 9 3. PRINTER PACKING
1 -10 4. NAMES OF PARTS AND THEIR FUNCTIONS
1 11 5. PRODUCT CODE LIST
Part 2: MAINTENANCE
2 - 1 1. PERIODICAL REPLACEMENT/MAINTENANCE
2 - 1 1.1 Parts for Periodical Replacement
2 - 1 1.2 List of Periodical Maintenance
2 - 2 2. DISASSEMBLY AND REASSEMBLY
2 - 2 2.1 List of Tools
2 - 3 2.2 Precautions for Disassembly and Reassembly
2 - 3 2.2.1 Precautions for ink stains (ink paths/ink mist)
2 - 4 2.2.2 Precautions for damage due to static electricity
2 - 5 2.2.3 Precautions for transporting the printer
2 - 5 2.2.4 Precautions on spur tip deformation
2 - 6 2.3 Disassembling and Reassembling the Printer
2 - 6 2.3.1 Unlocking the carriage
2 - 6 2.3.2 Reinstalling tap screws
2 - 7 2.3.3 Removing the printer unit
2 - 8 2.3.4 Removing the ASF unit
2 - 8 2.3.5 Removing the adjustable bushings supporting the carriage shaft
2 - 9 2.3.6 Paper feed gear handling
2 - 9 2.3.7 Spur holder assembly installation
2 -10 2.3.8 Grease application points
2 -11 2.4 Adjustment/Setting Procedures
2 -11 2.4.1 Adjustments (item, adjustment points, tools)
2 -12 2.4.2 When to perform print head position adjustment
2 -13 2.4.3 When to reset the EEPROM
2 -13 2.4.4 How and when to adjust the carriage belt tension
2 -14 2.4.5 How to adjust the ASF gear position
2 -16 2.4.6 How to adjust the head gap
2 -18 3. CONFIRMATION OF OPERATION
2 -18 3.1 Confirmation Methods
II

2 -19 4. TRANSPORTING THE PRINTER
2 -19 4.1 Procedures for Packing the Printer for Transportation
Page Part 3: OPERATION
3 - 1 1. FUNCTIONS RELATED TO PRINTER OPERATION
3 - 1 1.1 Status Display
3 - 2 1.1.1 Status display via the indicator
3 - 4 1.1.2 Status display via the BJ status monitor
3 - 5 1.2 Operations from the Computer
3 - 5 1.2.1 Function settings using the printer driver
3 - 6 1.3 Operations from the Printer
3 - 6 1.3.1 Cleaning
3 - 6 1.3.2 Nozzle check pattern printing
3 - 8 2. SERVICE FUNCTIONS
3 - 8 2.1 Service Mode Operations
3 - 9 2.2 Printing the Service/Factory Test Print
3 -10 2.3 Printing the EEPROM Information
3 -11 2.4 Resetting the EEPROM
3 -11 2.5 Setting the Model
3 -11 2.6 Checking the Presence of Ink
3 -11 2.7 Conducting the Print Head Position Adjustment
3 -11 2.8 Powering Off and Locking the Carriage
Part 4: TROUBLESHOOTING
4 - 1 1. TROUBLESHOOTING BY DISPLAYED ERRORS
4 - 1 1.1 Initial Flowchart
4 - 5 1.2 Error Indications (Indicator, Beeper, Error Code)
4 - 6 1.3 Troubleshooting by Errors
4 -19 2. TROUBLESHOOTING BY SYMPTOMS
4 -19 2.1 Troubleshooting by Symptoms
III

Page Part 5: REFERENCE
5 - 1 1. TECHNICAL REFERENCE
5 - 1 1.1 Functions of the Paper Feed Unit
5 - 2 1.2 Construction of the Paper Feed Unit
5 - 3 1.3 Form Alignment Function
5 - 4 1.4 Transmission Gear Unit
5 - 5 1.5 Detection with Sensors
5 - 5 1.6 BJ Cartridge Indenrification
5 - 6 2. CONNECTOR POSITIONS AND PIN ASSIGNMENT
5 - 6 2.1 Control Board
5 -11 2.2 Carriage Board
5 -14 2.3 BJ Cartridge
5 -15 2.4 Scanner Cartridge (Optional)
5 -16 2.5 AC Adapter
5 -16 2.6 DC Power Supply Cable
5 -17 2.7 Carriage Motor
5 -17 2.8 Paper Feed Motor
5 -17 2.9 Paper End Sensor
5 -18 2.10Ink Sensor
5 -18 2.11Print Position Sensor
5 -18 2.12Pump Sensor
5 -19 3. INSTALLATION
5 -19 3.1 Installation
5 -19 3.1.1 Installation location
5 -19 3.2 Installation Procedures
5 -19 3.2.1 Connecting the interface cable
5 -19 3.2.2 Connecting the power supply
5 -20 4. MISCELLANEOUS
5 -20 4.1 Similarities and Differences to the BJC-6100
IV

III. ILLUSTRATION INDEX
Page Part 1: PRODUCT SPECIFICATIONS
1 - 1 Figure 1- 1 Printer Appearance
1 - 5 Figure 1- 2 Printable Area
1 - 6 Figure 1- 3 Scannable Area
1 - 9 Figure 1- 4 Packaging
1 -10 Figure 1- 5 Names of Parts and Their Functions
Part 2: MAINTENANCE
2 - 3 Figure 2- 1 Ink Paths
2 - 4 Figure 2- 2 Ink Mist
2 - 5 Figure 2- 3 Capping Position
2 - 5 Figure 2- 4 Spur Unit
2 - 6 Figure 2- 5 Unlocking the Carriage
2 - 7 Figure 2- 6 Removing the Printer Unit
2 - 8 Figure 2- 7 Removing the ASF Unit
2 - 8 Figure 2- 8 Adjustable Bushings Supporting the Carriage Shaft
2 - 9 Figure 2- 9 Paper Feed Gears
2 - 9 Figure 2- 10 Spur Holder Ass'y Installation
2 -10 Figure 2- 11 Grease Points
2 -12 Figure 2- 12 Print Position Adjustment Pattern
2 -13 Figure 2- 13 Carriage Belt Tension Adjustment
2 -14 Figure 2- 14 ASF Gear Position Adjustment 1
2 -15 Figure 2- 15 ASF Gear Position Adjustment 2
2 -16 Figure 2- 16 Head Gap Adjustment 1
2 -17 Figure 2- 17 Head Gap Adjustment 2
Part 3: OPERATIONS
3 - 1 Figure 3- 1 Operation Panel
3 - 4 Figure 3- 2 BJ Status Monitor (Sample)
3 - 5 Figure 3- 3 Printer Driver Utility (Sample)
3 - 7 Figure 3- 4 Nozzle Check Pattern Print (Sample for Black/Color Cartridge)
3 - 9 Figure 3- 5 Service/Factory Test Print
3 -10 Figure 3- 6 EEPROM Information Print (Sample)
3 -11 Figure 3- 7 Checking for Presence of Ink
V

Part 5: REFERENCE
5 - 1 Figure 5- 1 Paper Feed Path
5 - 2 Figure 5- 2 Paper Pick-up Unit
5 - 3 Figure 5- 3 Form Alignment Function
5 - 3 Figure 5- 4 Form Alignment Function On/Off
5 - 4 Figure 5- 5 Drive Switching Unit
5 - 4 Figure 5- 6 Operation of the Drive Switching Unit
5 - 5 Figure 5- 7 Sensor Positions
5 - 6 Figure 5- 8 Control Board
5 - 6 Figure 5- 9 Block Diagram
5 -11 Figure 5- 10 Carriage Board
5 -14 Figure 5- 11 BJ Cartridge
5 -15 Figure 5- 12 Scanner Cartridge
5 -16 Figure 5- 13 AC Adapter
5 -16 Figure 5- 14 DC power Supply Cable
5 -17 Figure 5- 15 Carriage Motor
5 -17 Figure 5- 16 Paper Feed Motor
5 -17 Figure 5- 17 Paper End Sensor
5 -18 Figure 5- 18 Ink Sensor
5 -18 Figure 5- 19 Print Position Sensor
5 -18 Figure 5- 20 Pump Sensor
5 -19 Figure 5- 21 Printer Dimensions
VI