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Canon i 320 User manual

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i320 SIMPLIFIED MANUAL
1. PRODUCT LIST
2. PRODUCT SPECIFICATIONS
3. ERROR DISPLAY
4. SERVICE MODE (test print, EEPROM initialization, destination setting)
5. EXTERNAL VIEW /PARTS LIST
6. TROUBLESHOOTING FLOWCHART
7. SERVICE INFROMATION
APPENDIX 1: SHIPMENT INSPECTION PATTERN
APPENDIX 2: i320 SERVICE TOOL
QY8-1 383-000
Rev. 00
September 4, 2002
Canon Inc.
1. PRODUCT LIST
1-1. Main Units
Product name Product code Sales Territory Remarks
Canon Bubble Jet Printer 7816A001AA US
i320 7816A002AA CA
7816A003AA LAMLVT
7816A004AA LAMHVT
7816A005AA AR
7816A006AA EUR
7816A007AA DE
7816A008AA FR
7816A009AA ASA HVT
7816A010AA AU
7816A011AA GB
7816A012AA TW
7816A013AA HK
7816A014AA CN
7816A015AA KR
Canon Bubble Jet Printer 7816A016AA JAPAN
PIXUS 320i
1-2. Options
None
1-3. Consumables
Product name Product code Sales Territory Remarks
Canon Ink Tank 6881A001AA JPN Common with
BCI-24 Black 6881A002AA EUR S200/S200X/S300
6881A003AA USA/CAN /S330
6881A004AA ASIA/AUST
Canon Ink Tank 6882A001AA JPN
BCI-24 Color 6882A002AA EUR
6882A003AA USA/CAN
6882A004AA ASIA/AUST
Canon Ink Tank 6881A008AA JPN
BCI-24 Black Twin Pack 6881A009AA EUR
6881A010AA USA/CAN
6881A011AA ASIA/AUST
Canon Ink Tank 6882A008AA JPN
BCI-24 Color Twin Pack 6882A009AA EUR
6882A010AA USA/CAN
6882A011AA ASIA/AUST
2. PRODUCT SPECIFICATIONS
2-1. Printer Main Unit Specifications
Paper feedinq method ASF
Resolution 2,400dpi x1,200dpi (at the hiqhest resolution)
Printing speed
HQ CL 3ppm (CL through-put pattern)
BK 7ppm (BK throuqh-put pattern)
HS CL 6ppm (CL through-put pattern)
BK 1ppm (BK throuqh-put pattern)
Printing direction Bi-directional /Uni-directional (automatically switched according to print
data and print mode)
Print width 203.2mm (8 inches)
Interface USB (2.0) *Full Speed onlv
Supported print head Custom color cartridqe only (service part: QY6-0044-000)
No. of pages that can be printed
CL CL: Approx. 170 pages, BK: Approx. 520 pages (SCID No.5 pattern,
default print mode)
BK BK: Approx. 300 pages (1500 character pattern, default print mode)
Approx. 320 paqes (JEIDA std. J1 pattern, default print mode)
ASF stacking capacity
Paper weight Max 10mm (Approx. 100 pages of 75g/m2
)
64to105g/m^
Plain paper 10mm or (ess
.Highiesolujtign.paper
Glossy photo paper 19.rniE.(ARR.[Q%<..§.0...§Jb[[email protected]
<.§.s,
10 sheets or less
Professional photo paper/ super
photo paper /matte photo paper A4/LTR/2L 1sheets or less
L/4x6 20 sheets or less
Glossy film 1sheet
Transparency 30 sheets or less
Postcard for ink jet printer /postcard 40 sheets or less
Professional photo postcard /glossy
postcard 20 sheets or less
Envelop 10 sheets or less
Professional photo card (PC-101) L/C/S(4x6) 20 sheets or less
2L/D/W 1sheets or less
Glossy photo card 20 sheets or less
T-shirt transfer 1sheet
Mouse pad 1piece
Borderless printinq Postcard /L-size paper /4x6
Detection function
Cover open Available
Presence of print head Available
Presence of ink tank Not available
Paper out Available
Paper width Not available
Waste ink full Available
Ink remaininq amount Available (Detected by dot countinq. Reset by user operation. Default on.)
Head aliqnment Available (6 types) '
Acoustic noise level
Fine (jglossy paper /high mode) Approx. 45 dB (Sound pressure level IS09296)
HQ Approx. 50 dB
HS Approx. 53 dB
Environmental requirements
During operation Temperature 5°C to 35°C (41 °Fto 95 °F)
Humidity 10% to 90%RH (no condensation)
Non-operation Temperature 0°C to 40°C (32°Fto 104°F)
Humidity 5% to 95%RH (no condensation)
Power supply
Input voltage /Frequency AC 100—1 27V 50/60HZ (LV)
AC 220-240V 50/60HZ (HV)
Power consumption Durinq printinq Approx. 14 W
Stand-by status Approx. 1W
External dimensions
With paper feed/delivery tray extended Approx. 385(W)X 422(D) X317(H) mm
With paper feed/delivery tray set in Approx. 385(W)X 195(D) X165(H) mm
Weiqht Approx. 2.4kq (excludinq the print head and ink tanks)
Related standards
RFI, Electrical safety FCC, IC, CE, C-Tick, VCCI, Taiwan EMC, Korean MIC, Gost-R, UL, CUL,
CB Report, GS, FT, Safety Standards, CCC, Korean EK, SASO, SPRING,
TUV (ARG)
2-2. Product Life
3years or 4,000 pages (2,500 pages of color printing and 1,500 pages of black printing), whichever
comes first
2-3. Print Head Specifications
Structure 4-coIor integrated type (ink tank separate type)
Print head Bk: 2vertical lines, 320 nozzles
C/M/Y: 2vertical lines in each color, 128 nozzles
Ink drop: Bk 30pl, Col 5pl
Ink colors Bk (new pigment ink)
CI: Y, M, C(high brilliance)
Ink tank BCI-24 Bk, BCI-24 Color
(Common with S200/S200x/S300/S330)
Weight Approx. 60g (excluding ink tanks)
Supply method Service part (excluding ink tanks)
Part number: QY6-0044-000
Print head life 4,000 pages (Same as the printer main unit, CI: 2,500 pages, Bk: 1,500
pages of black printing
Note: This print head can only be used in the i320 only, and cannot be used in the old
model, S300/S330 series. The print head can be physically installed in the
S300/S330, however the print head type is different. Similarly, the S300/S330 print
head is not usable in the i320.
3. ERROR DIAPLAY
Errors are displayed by the LEDs, and warnings are displayed by the status monitor.
3-1 .Operator Call Error (Orange LED blinking)
LED Display Content Corrective Action
Blinking 2times Paper out Set the paper, and press the RESUME
button to feed the paper.
Blinking 3times Paper jam Remove the jammed paper, and press
the RESUME button.
Blinking 6times No cartridge installed Install the cartridge, and close the
access cover.
Blinking 7times Cartridge installed improperly*1
(Cartridge EEPROM data is abnormal.)
Re-install the cartridge properly, or
power off and on the printer with the
cartridge installed.
Blinking 8times Waste ink full or platen waste ink full warning
(Approx. 95% of acceptable amount)
Press the RESUME button.
3-2. Service Call Error (Orange and green LEDs cyclical blinking)
LED Display Content Corrective Action
Blinking 2times Carriage error Replace the printer as it has failed.
Blinking 6times Internal temperature abnormal error Replace the printer as it has failed.
Blinking 7times Waste ink full or platen waste ink full error Replace the printer as it has failed.
Blinking 8times Abnormal temperature rise Replace the printer as it has failed.
Blinking 9times EEPROM error Replace the printer as it has failed.
Blinking 10 times No cartridge installed detection excluding the
case of cartridge replacement (during printing)
Replace the printer as it has failed.
3-3. Warning (No LED display)
Content Remarks
Black ink low warning 1(about half amount) Displayed in the status monitor only.*2
Color ink low warning 1(about half amount) Displayed in the status monitor only*2
Black ink low warning 2(little amount, "!") Displayed in the status monitor only*2
Color ink low warning 2(little amount, "!") Displayed in the status monitor only*2
Black ink low warning 3(unknown amount, "?") Displayed in the status monitor only*2
Color ink low warning 3(unknown amount, "?") Displayed in the status monitor only*2
Head temperature rise Displayed when the access cover is opened, the print
head temperature is high*3When the head temperature
lowers, the warning is released.
Head temperature over-rise protection The carriage stops during printing when the head
temperature is excessive.
Same as when the non-supported cartridge (print head for S300/S330) is installed.
Only when the ink remaining amount detection is ON. (Status is not displayed at OFF.)
Printer operation at the warning: When the access cover is opened, the carriage does not move to the
cartridge replacement position.
4. SERVICE MODE
To conduct the following functions, the computer (Windows98/Me), printer driver and service tool
(QY9-0058) for the i320 are needed.
Function Procedure Remarks
Print head cleaning
<For reference >
Head refreshing (deep
cleaning)
Paper feed roller cleaning
Select "Cleaning" from the printer driver utility.
Select "Deep Cleaning" from the printer driver utility.
1.Remove the paper from the ASF.
2. Select "Feed Roller Cleaning" from the printer
driver utility.
3. Following the instruction from the status monitor,
load 3pages of plain paper in the ASF, and feed
them.
Cleaning time: Approx. 40 sec.
Cleaning time: Approx. 70 sec.
Cleaning time: Approx. 2min.
Test printing
1) Nozzle check pattern printing
<For Reference >
Head alignment
2) Shipment pattern printing
-ROM version
-No. of pages fed
-Waste ink amount
-Destination settinq
Select "Nozzle Check" from the printer driver utility.
1
.
Select "Print Head Alignment' from the printer
driver utility.
2. Select the optimal value using the printed head
position adjustment pattern.
Refer to Shipment inspection pattern*1below.
Nozzle check pattern printing
Significant misalignment can
be adjusted.
Refer to Shipment inspection
pattern sample*3below.
EEPROM reset Refer to EEPROM reset /Destination settinq*2below.
Destination setting
(Japan/Others) Refer to EEPROM reset/ Destination setting*2below.
*1Shipment inspection pattern
a. Install the print head (QY6-0044-000), and while holding down the POWER button, plug in the AC cable. (The
green lamp lights.)
b. White holding down the POWER button, press the RESUME button twice, and release it. (Each press of the
RESUME button changes the LED color: the LED lights in orange the first time, and in green at the second time.)
c. Load A4-sized paper.
d. Connect the printer to the computer, select "USB PORT' using the i320 service tool (QY9-0058). (Refer to
Appendix 2, i320 Service Tool.)
e. Select "TEST PATTERN 1". The printer starts printing the shipment inspection pattern.
1,2 EEPROM reset /Destination setting
a. Install the print head (QY6-0044-000), and while holding down the POWER button, plug in the AC cable. (The
green lamp lights.)
b. While holding down the POWER button, press the RESUME button twice, and release it. (Each press of the
RESUME button changes the LED color: the LED lights in orange the first time, and in green at the second time.)
c. Connect the printer to the computer, select "USB PORT' using, the i320 service tool (QY9-0058). (Refer to
Appendix 2, i320 Service Tool.)
d. <Destination setting>
-Other than Japan: Select "1" in "SET DESTINATION".
-Japan: Select "2" in "SET DESTINATION".
<EEPROM reset>
EEPROM is reset at the same time when the destination is set.
Shipment inspection pattern sample
EEPROM setting can be confirmed from the shipment inspection pattern printout.
ROM Version
-i-
Destination setting
Other than JPN: 01
JPN: 02
...UquskIl Q3.
Waste ink amount (%)
i320 P=VX.XX Destination XX D=XXXXX.X '
Page=XXXX PL=XXXX .HR=XXXX .GP=XXXX .CA=XXXX
SettinaTime= XXXX/XX/XX XX:XX YY YY YY YY USB= (YYYYYY)
No of pages fed:
Page: Total No. of pages fed
PL: Plain paper
HR High resolution paper
GP: Glossy paper
CA: Postcard
-Installation time
5. EXTERNAL VIEW /PARTS LIST
Parts List
Key Part Number Rank Q'ty Description Remark
A0009U22001 NWHOLE UNIT, W/O POWER SUPPLY UNIT 1320
BQH3-3561-000 AC ADAPTER: 100/1 20V 50/60HZ LV (USA,CANADA,JAPAN)
QH3-3563-000 AC ADAPTER: 220/240V 50/60HZ HV (EUR)
QH3-3565-000 AC ADAPTER: 220/240V 50/60HZ, CHN/ASIA/AUS HV (CHN/ASIA/AUS)
QH3-3567-000 AC ADAPTER: 100/1 20V 50/60HZ, TWN LV(TWN)
QH3-3568-000 AC ADAPTER: 220/240V 50/60HZ, KRN HV (KRN)
QY6-0044-000 KPRINT HEAD
CXB4-7300-607 N4SCREW, PAN HEAD SELF-TAPPING, M3X6 FOR AC ADAPTER & UPPER
COVER UNIT
Power cords are as listed below.
WT3-51 22-000 ECORD, POWER 100V-120V(J)
WT3-5131-000 ECORD, POWER 100V-120V
WT3-51 32-000 ECORD, POWER 220V-240V
WT3-51 33-000 ECORD, POWER 220V-240V (AUS)
WT3-51 35-000 ECORD, POWER 250V (CHN)
WT3-51 37-000 ECORD, POWER 220V-240V (UK, HK)
WT3-51 58-000 ECORD, POWER 120V(LAM-LV)
WT3-51 65-000 ECORD, POWER 220V-240V (AR)
6. TROUBLESHOOTING FLOWCHART
6-1 .Printer Main Unit Troubleshooting Flowchart (how to printer operation confirmation when
refurbishing)
Open access cover,
and install head
Shipment inspection
pattern printing
Yes
Normal
•Refer to 4. SERVICE MODE
regarding printing method.
Replace head and print
shipment inspection pattern
<Shipment inspection pattern check items of >
(Refer to the attached print sample.)
1. Ink non-ejection: Yes NG
2. Top margin: Outside of paper NG
3. Line: Not connected NG
4. Gray area: White lines /uneven density NG
Defective
<Note for normal printer refurbishment >
At the final step of refurbishment, be sure to reset the EEPROM in accordance with 4. SERVICE
MODE, the EEPROM reset procedure. Remove the print head, unplug the power cord immediately,
and do not print afterwards.
6-2. Print Head Troubleshooting Flowchart (print head operation confirmation)
Connect to computer
Nozzle check pattern
Drintina
'Refer to 4. SERVICE MODE
regarding printing method.
Yes
No
Head cleaning *Refer to 4. SERVICE MODE
regarding printing method.
Nozzle check pattern
printing
Yes
No
Head refreshing "Refer to 4. SERVICE MODE
regarding printing method.
Nozzle check pattern
Drintina
Yes
Nozzle check pattern
Drintina
Yes
Replace ink tanks
Nozzle check pattern
Drintina
Correct?
No
Yes
Defective Normal
10
7. SERVICE INFORMATION
7-1. Whole Unit Replacement
When the unit is exchanged as aWhole Unit (WHOLE UNIT, W/O POWER SUPPLY UNIT:
0009U22001 <i320>, take the following procedures:
1
.
Remove the AC adapter from the printer returned from the user.
2. Install the removed AC adapter in the whole unit.
3. Perform destination setting. (Refer to "4. SERVICE MODE" for details.)
4. Power off the whole unit, and confirm that the printer ready for shipment (with the paper lifting
plate of the ASF in the upper position).
<Composition of WHOLE UNIT, W/O POWER SUPPLY UNIT >
Enclosed items:
-Printer unit (without I320's access cover
and AC adapter)
-Rating plate (for Asia and Oceania)
-Packing material
11