Canon i 320 User manual

i320 SIMPLIFIED MANUAL
1. PRODUCT LIST
2. PRODUCT SPECIFICATIONS
3. ERROR DISPLAY
4. SERVICE MODE (test print, EEPROM initialization, destination setting)
5. EXTERNAL VIEW /PARTS LIST
6. TROUBLESHOOTING FLOWCHART
7. SERVICE INFROMATION
APPENDIX 1: SHIPMENT INSPECTION PATTERN
APPENDIX 2: i320 SERVICE TOOL
QY8-1 383-000
Rev. 00
September 4, 2002
Canon Inc.

1. PRODUCT LIST
1-1. Main Units
Product name Product code Sales Territory Remarks
Canon Bubble Jet Printer 7816A001AA US
i320 7816A002AA CA
7816A003AA LAMLVT
7816A004AA LAMHVT
7816A005AA AR
7816A006AA EUR
7816A007AA DE
7816A008AA FR
7816A009AA ASA HVT
7816A010AA AU
7816A011AA GB
7816A012AA TW
7816A013AA HK
7816A014AA CN
7816A015AA KR
Canon Bubble Jet Printer 7816A016AA JAPAN
PIXUS 320i
1-2. Options
None
1-3. Consumables
Product name Product code Sales Territory Remarks
Canon Ink Tank 6881A001AA JPN Common with
BCI-24 Black 6881A002AA EUR S200/S200X/S300
6881A003AA USA/CAN /S330
6881A004AA ASIA/AUST
Canon Ink Tank 6882A001AA JPN
BCI-24 Color 6882A002AA EUR
6882A003AA USA/CAN
6882A004AA ASIA/AUST
Canon Ink Tank 6881A008AA JPN
BCI-24 Black Twin Pack 6881A009AA EUR
6881A010AA USA/CAN
6881A011AA ASIA/AUST
Canon Ink Tank 6882A008AA JPN
BCI-24 Color Twin Pack 6882A009AA EUR
6882A010AA USA/CAN
6882A011AA ASIA/AUST

2. PRODUCT SPECIFICATIONS
2-1. Printer Main Unit Specifications
Paper feedinq method ASF
Resolution 2,400dpi x1,200dpi (at the hiqhest resolution)
Printing speed
HQ CL 3ppm (CL through-put pattern)
BK 7ppm (BK throuqh-put pattern)
HS CL 6ppm (CL through-put pattern)
BK 1ppm (BK throuqh-put pattern)
Printing direction Bi-directional /Uni-directional (automatically switched according to print
data and print mode)
Print width 203.2mm (8 inches)
Interface USB (2.0) *Full Speed onlv
Supported print head Custom color cartridqe only (service part: QY6-0044-000)
No. of pages that can be printed
CL CL: Approx. 170 pages, BK: Approx. 520 pages (SCID No.5 pattern,
default print mode)
BK BK: Approx. 300 pages (1500 character pattern, default print mode)
Approx. 320 paqes (JEIDA std. J1 pattern, default print mode)
ASF stacking capacity
Paper weight Max 10mm (Approx. 100 pages of 75g/m2
)
64to105g/m^
Plain paper 10mm or (ess
.Highiesolujtign.paper
Glossy photo paper 19.rniE.(ARR.[Q%<..§.0...§Jb[[email protected]
<.§.s,
10 sheets or less
Professional photo paper/ super
photo paper /matte photo paper A4/LTR/2L 1sheets or less
L/4x6 20 sheets or less
Glossy film 1sheet
Transparency 30 sheets or less
Postcard for ink jet printer /postcard 40 sheets or less
Professional photo postcard /glossy
postcard 20 sheets or less
Envelop 10 sheets or less
Professional photo card (PC-101) L/C/S(4x6) 20 sheets or less
2L/D/W 1sheets or less
Glossy photo card 20 sheets or less
T-shirt transfer 1sheet
Mouse pad 1piece
Borderless printinq Postcard /L-size paper /4x6
Detection function
Cover open Available
Presence of print head Available
Presence of ink tank Not available
Paper out Available
Paper width Not available
Waste ink full Available
Ink remaininq amount Available (Detected by dot countinq. Reset by user operation. Default on.)
Head aliqnment Available (6 types) '
Acoustic noise level
Fine (jglossy paper /high mode) Approx. 45 dB (Sound pressure level IS09296)
HQ Approx. 50 dB
HS Approx. 53 dB
Environmental requirements
During operation Temperature 5°C to 35°C (41 °Fto 95 °F)
Humidity 10% to 90%RH (no condensation)
Non-operation Temperature 0°C to 40°C (32°Fto 104°F)
Humidity 5% to 95%RH (no condensation)
Power supply
Input voltage /Frequency AC 100—1 27V 50/60HZ (LV)
AC 220-240V 50/60HZ (HV)
Power consumption Durinq printinq Approx. 14 W
Stand-by status Approx. 1W
External dimensions
With paper feed/delivery tray extended Approx. 385(W)X 422(D) X317(H) mm
With paper feed/delivery tray set in Approx. 385(W)X 195(D) X165(H) mm
Weiqht Approx. 2.4kq (excludinq the print head and ink tanks)
Related standards
RFI, Electrical safety FCC, IC, CE, C-Tick, VCCI, Taiwan EMC, Korean MIC, Gost-R, UL, CUL,
CB Report, GS, FT, Safety Standards, CCC, Korean EK, SASO, SPRING,
TUV (ARG)

2-2. Product Life
3years or 4,000 pages (2,500 pages of color printing and 1,500 pages of black printing), whichever
comes first
2-3. Print Head Specifications
Structure 4-coIor integrated type (ink tank separate type)
Print head Bk: 2vertical lines, 320 nozzles
C/M/Y: 2vertical lines in each color, 128 nozzles
Ink drop: Bk 30pl, Col 5pl
Ink colors Bk (new pigment ink)
CI: Y, M, C(high brilliance)
Ink tank BCI-24 Bk, BCI-24 Color
(Common with S200/S200x/S300/S330)
Weight Approx. 60g (excluding ink tanks)
Supply method Service part (excluding ink tanks)
Part number: QY6-0044-000
Print head life 4,000 pages (Same as the printer main unit, CI: 2,500 pages, Bk: 1,500
pages of black printing
Note: This print head can only be used in the i320 only, and cannot be used in the old
model, S300/S330 series. The print head can be physically installed in the
S300/S330, however the print head type is different. Similarly, the S300/S330 print
head is not usable in the i320.

3. ERROR DIAPLAY
Errors are displayed by the LEDs, and warnings are displayed by the status monitor.
3-1 .Operator Call Error (Orange LED blinking)
LED Display Content Corrective Action
Blinking 2times Paper out Set the paper, and press the RESUME
button to feed the paper.
Blinking 3times Paper jam Remove the jammed paper, and press
the RESUME button.
Blinking 6times No cartridge installed Install the cartridge, and close the
access cover.
Blinking 7times Cartridge installed improperly*1
(Cartridge EEPROM data is abnormal.)
Re-install the cartridge properly, or
power off and on the printer with the
cartridge installed.
Blinking 8times Waste ink full or platen waste ink full warning
(Approx. 95% of acceptable amount)
Press the RESUME button.
3-2. Service Call Error (Orange and green LEDs cyclical blinking)
LED Display Content Corrective Action
Blinking 2times Carriage error Replace the printer as it has failed.
Blinking 6times Internal temperature abnormal error Replace the printer as it has failed.
Blinking 7times Waste ink full or platen waste ink full error Replace the printer as it has failed.
Blinking 8times Abnormal temperature rise Replace the printer as it has failed.
Blinking 9times EEPROM error Replace the printer as it has failed.
Blinking 10 times No cartridge installed detection excluding the
case of cartridge replacement (during printing)
Replace the printer as it has failed.
3-3. Warning (No LED display)
Content Remarks
Black ink low warning 1(about half amount) Displayed in the status monitor only.*2
Color ink low warning 1(about half amount) Displayed in the status monitor only*2
Black ink low warning 2(little amount, "!") Displayed in the status monitor only*2
Color ink low warning 2(little amount, "!") Displayed in the status monitor only*2
Black ink low warning 3(unknown amount, "?") Displayed in the status monitor only*2
Color ink low warning 3(unknown amount, "?") Displayed in the status monitor only*2
Head temperature rise Displayed when the access cover is opened, the print
head temperature is high*3When the head temperature
lowers, the warning is released.
Head temperature over-rise protection The carriage stops during printing when the head
temperature is excessive.
Same as when the non-supported cartridge (print head for S300/S330) is installed.
Only when the ink remaining amount detection is ON. (Status is not displayed at OFF.)
Printer operation at the warning: When the access cover is opened, the carriage does not move to the
cartridge replacement position.

4. SERVICE MODE
To conduct the following functions, the computer (Windows98/Me), printer driver and service tool
(QY9-0058) for the i320 are needed.
Function Procedure Remarks
Print head cleaning
<For reference >
Head refreshing (deep
cleaning)
Paper feed roller cleaning
Select "Cleaning" from the printer driver utility.
Select "Deep Cleaning" from the printer driver utility.
1.Remove the paper from the ASF.
2. Select "Feed Roller Cleaning" from the printer
driver utility.
3. Following the instruction from the status monitor,
load 3pages of plain paper in the ASF, and feed
them.
Cleaning time: Approx. 40 sec.
Cleaning time: Approx. 70 sec.
Cleaning time: Approx. 2min.
Test printing
1) Nozzle check pattern printing
<For Reference >
Head alignment
2) Shipment pattern printing
-ROM version
-No. of pages fed
-Waste ink amount
-Destination settinq
Select "Nozzle Check" from the printer driver utility.
1
.
Select "Print Head Alignment' from the printer
driver utility.
2. Select the optimal value using the printed head
position adjustment pattern.
Refer to Shipment inspection pattern*1below.
Nozzle check pattern printing
Significant misalignment can
be adjusted.
Refer to Shipment inspection
pattern sample*3below.
EEPROM reset Refer to EEPROM reset /Destination settinq*2below.
Destination setting
(Japan/Others) Refer to EEPROM reset/ Destination setting*2below.
*1Shipment inspection pattern
a. Install the print head (QY6-0044-000), and while holding down the POWER button, plug in the AC cable. (The
green lamp lights.)
b. White holding down the POWER button, press the RESUME button twice, and release it. (Each press of the
RESUME button changes the LED color: the LED lights in orange the first time, and in green at the second time.)
c. Load A4-sized paper.
d. Connect the printer to the computer, select "USB PORT' using the i320 service tool (QY9-0058). (Refer to
Appendix 2, i320 Service Tool.)
e. Select "TEST PATTERN 1". The printer starts printing the shipment inspection pattern.
1,2 EEPROM reset /Destination setting
a. Install the print head (QY6-0044-000), and while holding down the POWER button, plug in the AC cable. (The
green lamp lights.)
b. While holding down the POWER button, press the RESUME button twice, and release it. (Each press of the
RESUME button changes the LED color: the LED lights in orange the first time, and in green at the second time.)
c. Connect the printer to the computer, select "USB PORT' using, the i320 service tool (QY9-0058). (Refer to
Appendix 2, i320 Service Tool.)
d. <Destination setting>
-Other than Japan: Select "1" in "SET DESTINATION".
-Japan: Select "2" in "SET DESTINATION".
<EEPROM reset>
EEPROM is reset at the same time when the destination is set.
Shipment inspection pattern sample
EEPROM setting can be confirmed from the shipment inspection pattern printout.
ROM Version
-i-
Destination setting
Other than JPN: 01
JPN: 02
...UquskIl Q3.
Waste ink amount (%)
i320 P=VX.XX Destination XX D=XXXXX.X '
Page=XXXX PL=XXXX .HR=XXXX .GP=XXXX .CA=XXXX
SettinaTime= XXXX/XX/XX XX:XX YY YY YY YY USB= (YYYYYY)
No of pages fed:
Page: Total No. of pages fed
PL: Plain paper
HR High resolution paper
GP: Glossy paper
CA: Postcard
-Installation time

5. EXTERNAL VIEW /PARTS LIST
Parts List
Key Part Number Rank Q'ty Description Remark
A0009U22001 NWHOLE UNIT, W/O POWER SUPPLY UNIT 1320
BQH3-3561-000 AC ADAPTER: 100/1 20V 50/60HZ LV (USA,CANADA,JAPAN)
QH3-3563-000 AC ADAPTER: 220/240V 50/60HZ HV (EUR)
QH3-3565-000 AC ADAPTER: 220/240V 50/60HZ, CHN/ASIA/AUS HV (CHN/ASIA/AUS)
QH3-3567-000 AC ADAPTER: 100/1 20V 50/60HZ, TWN LV(TWN)
QH3-3568-000 AC ADAPTER: 220/240V 50/60HZ, KRN HV (KRN)
QY6-0044-000 KPRINT HEAD
CXB4-7300-607 N4SCREW, PAN HEAD SELF-TAPPING, M3X6 FOR AC ADAPTER & UPPER
COVER UNIT
Power cords are as listed below.
WT3-51 22-000 ECORD, POWER 100V-120V(J)
WT3-5131-000 ECORD, POWER 100V-120V
WT3-51 32-000 ECORD, POWER 220V-240V
WT3-51 33-000 ECORD, POWER 220V-240V (AUS)
WT3-51 35-000 ECORD, POWER 250V (CHN)
WT3-51 37-000 ECORD, POWER 220V-240V (UK, HK)
WT3-51 58-000 ECORD, POWER 120V(LAM-LV)
WT3-51 65-000 ECORD, POWER 220V-240V (AR)

6. TROUBLESHOOTING FLOWCHART
6-1 .Printer Main Unit Troubleshooting Flowchart (how to printer operation confirmation when
refurbishing)
Open access cover,
and install head
Shipment inspection
pattern printing
Yes
Normal
•Refer to 4. SERVICE MODE
regarding printing method.
Replace head and print
shipment inspection pattern
<Shipment inspection pattern check items of >
(Refer to the attached print sample.)
1. Ink non-ejection: Yes NG
2. Top margin: Outside of paper NG
3. Line: Not connected NG
4. Gray area: White lines /uneven density NG
Defective
<Note for normal printer refurbishment >
At the final step of refurbishment, be sure to reset the EEPROM in accordance with 4. SERVICE
MODE, the EEPROM reset procedure. Remove the print head, unplug the power cord immediately,
and do not print afterwards.

6-2. Print Head Troubleshooting Flowchart (print head operation confirmation)
Connect to computer
Nozzle check pattern
Drintina
'Refer to 4. SERVICE MODE
regarding printing method.
Yes
No
Head cleaning *Refer to 4. SERVICE MODE
regarding printing method.
Nozzle check pattern
printing
Yes
No
Head refreshing "Refer to 4. SERVICE MODE
regarding printing method.
Nozzle check pattern
Drintina
Yes
Nozzle check pattern
Drintina
Yes
Replace ink tanks
Nozzle check pattern
Drintina
Correct?
No
Yes
Defective Normal
10

7. SERVICE INFORMATION
7-1. Whole Unit Replacement
When the unit is exchanged as aWhole Unit (WHOLE UNIT, W/O POWER SUPPLY UNIT:
0009U22001 <i320>, take the following procedures:
1
.
Remove the AC adapter from the printer returned from the user.
2. Install the removed AC adapter in the whole unit.
3. Perform destination setting. (Refer to "4. SERVICE MODE" for details.)
4. Power off the whole unit, and confirm that the printer ready for shipment (with the paper lifting
plate of the ASF in the upper position).
<Composition of WHOLE UNIT, W/O POWER SUPPLY UNIT >
Enclosed items:
-Printer unit (without I320's access cover
and AC adapter)
-Rating plate (for Asia and Oceania)
-Packing material
11

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-Paper
jam
error
-Paper
cannot
be
fed
-Cannot
print
-Smear
on
the
printed
side
of
paper
-Cannot
print
properly
-Paper
edge
crease
<When
printing
address
side
of
postcards>
-Smears
on
the
address
side
<When
printing
correct
side
(message
side)
of
paper>
-Smears
on
the
backside
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o1.
Press
the
RESUME
button
to
deliver
the
paper.
2.
Remove
the
jammed
paper
from
the
paper
pick-up
or
output
tray
side. 1
.
Correct
the
paper
curl.
2.
Recommend
the
user
to
conduct
printing
in
the
print
quality
assurance
area.
(In
the
i320,
the
head-to-paper
distance
cannot
be
changed.)
Note:
In
borderless
printing
(to
postcard,
L-size,
4X6),
correct
the
paper
curl.
Clean
the
ribs
on
the
platen
with
cotton-
swabs/buds.
The
paper
feed
roller
slips
on
the
paper
at
paper
feeding.
Note:
Depending
on
the
paper
lots.
Just
after
the
LF
roller
starts
feeding
the
paper,
the
load
at
the
LF
motor
increases,
causing
the
out-of-phase
of
the
LF
motor.
The
edge
of
paper
rises
due
to
the
large
amount
of
curl,
causing
the
print
head
to
rub
against
the
printed
surface
of
paper,
resulting
in
smearing.
When
borderless
printing
is
conducted
continuously,
ink
mist
attaches
to
the
ribs
on
the
platen,
and
is
transferred
to
the
backside
of
the
following
paper.
When
printing
is
conducted
to
the
top
edge
of
the
printable
area.
<Supplement>
Remarkable
in
the
DL
envelope.
The
problem
may
occur
in
continuous
printing
of
special
paper
(approx.
100
pages
or
more).
<Supplement>
The
problem
may
occur
with
the
SP101/PR101
series.
The
paper
curl
is
substantial.
<Supplement>
-The
problem
may
occur
with
the
DL
and
COM#10
envelops.
-The
problem
may
occur
in
the
address
side
of
KH201
(after
continuous
borderless
printing
to
the
message
side),
in
the
high
temperature
and
high
humidity
environment.
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cto
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Envelop
print
start
position
shifts
at
top
edge.
<Supplement>
The
top
margin
becomes
short.
In
the
worst
cases,
printing
is
performed
onto
the
platen.
Paper
jam. <Supplement>
The
problem
occurs
just
after
paper
feeding,
without
printing.
£
c
Q.
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O)
c
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co .
<D tD
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CO 'to
Smearing
on
the
backside
of
paper,
or
smear
on
address
side
of
postcards. <Supplement>
In
borderless
printing,
vertical
lines
appear
around
the
top
edge
of
backside
of
printed
paper,
(transferred
from
the
platen)
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ea-
rn CO
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CO to CO CO
i^ co CT> O
co

-Lines/uneven
print
density
at
the
top
edge
of
paper
-Cannot
print
properly
-Cannot
print
to
the
bottom
edge
of
paper
-Lines
and
uneven
print
density
appear
in
the
trailing
edge
of
paper
-Cannot
print
properly
-Lines
and
uneven
print
density
(on
flesh
tones
and
background)
-Cannot
print
properly
-Print
head
path
lines
and
uneven
colors
-Cannot
print
properly
1.
Close
the
other
applications.
2.
Upgrade
the
ROM
from
1.00
to
1.30
onwards.
Recommend
printing
in
the
print
quality
assurance
area.
Change
the
print
quality
from
standard
to
high
mode. 1.
Change
the
print
quality
from
standard
to
high
mode.
2.
Upgrade
the
printer
driver.
Win98/Me:
7.31
onwards
Win2000/XP:
1.61
onwards
MacOS8.6
and
later:
4.11
onwards
When
scan
overflow
control
fails,
the
scan
complement
control**
is
performed
at
the
same
position
repeatedly,
thereby
uneven
print
density
and
lines
appear.
(While
this
phenomenon
occurs,
the
print
s
peed
slows
considerably.)
<Permanent
countermeasure>
Rectified
in
ROM
version
1
.30
onwards.
When
the
paper
end
comes
off
the
pinch
roller,
the
paper
is
printed
without
being
held,
preventing
the
ink
drops
from
being
ejected
in
the
correct
positions,
resulting
in
unevenness.
Note:
The
problem
is
more
severe
than
thatoftheS200.
As
the
print
media
slightly
slips
against
the
feeding
amount
by
the
LF
roller,
printed
areas
overlap,
causing
the
problem.
The
print
media
is
slightly
overfed
against
the
feeding
amount
of
the
LF
roller,
causing
white
lines
(missing)
to
appear.
<Permanent
countermeasure>
The
printer
driver
has
been
upgraded.
-When
a
low
specification
performance
computer
is
used
-When
other
applications
are
running -ROM
version
1.00
<Supplement>
Among
special
papers
with
large
amount
of
print
pattern
data.
Note:
Comparably
remarkable
in
the
specific
print
pattern
(a
uniform
pattern
using
single
color)
-When
borderless
printing
is
conducted.
-When
printing
is
conducted
in
"Full"
to
the
printable
area's
trailing
edge.
Note:
Comparably
remarkable
in
the
specific
print
pattern
(a
uniform
pattern
using
single
color)
Special
paper
/standard
mode.
<Supplement>
Paper
of
PR
series,
SP1
01.
Note:
Comparably
remarkable
in
the
specific
print
pattern
(flesh
tones
and
a
uniform
pattern
using
a
single
color)
When
monochrome
printing
is
conducted
to
the
plain
paper
in
the
standard
mode.
<Supplement>
Note:
Comparably
remarkable
in
the
specific
print
pattern
(black
halftone
graphic
pattern).
Vertical
uneven
print
density
and
lines.
<Supplement>
Uneven
print
density
due
to
the
scan
complement
control**
performed
at
print
data
break-up.
Horizontal
uneven
print
density
and
lines
at
the
trailing
edge
of
paper
<Supplement>
Problem
appears
within
about
30mm
from
the
trailing
edge.
Horizontal
lines
and
uneven
print
density
due
to
LF
roller
feeding
at
small
pitch.
<Supplement>
Lines
and
uneven
print
density
of
1
to
2mm
pitches.
Horizontal
white
lines
and
gaps
due
to
LF
roller.
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2) New functions
1. HAPS system
The printer adopts aHAPS system for the engine firmware, instead of the previously-used NATIVE system.
With the HAPS system, apart of processing functions of the engine firmware has been transferred to the host
computer processing, utilizing the computer processing to amaximum, thereby minimizing the engine
firmware processing. (Processing is conducted in "OutputModule", on the printer driver side.
Assigned tasks between engine firmware and OutputModule using the HAPS system
(as different from the past engine firmware processing functions)
Engine firm OutputModule
1.Control command O-
2. Print mode -O
3. Print control 3-1. Usage nozzle switching (HS/HQ) -o
3-2. Pass switching (HQ) -o
3-3. Multi-pass (fine) control -o
3-4. Power monitor (at Bk, 1pass printing) -o
4. Delay control 4-1 .Smear processing oo
4-2. Scan delay o o
4-3. Page delay oo
5. Borderless printing (incl. counting waste ink amount in absorber on platen) oo
6. Head alignment oo
7. Others --
*Scan overflow control o-
** Scan complement control o-
*Scan overflow control
As the printer cannot store the print data for one scan in the RAM, this function allows printing to start
before all print data for one scan is stored in the print buffer.
**Scan complement control (printing complement at print data break-up)
When the data transmission speed slows as aresult of the computer's data processing capability and
load, the print data may break up due to the implementation of overflow scanning. In this case, the print
data is complemented at the next scan.
2. Borderless printing
The printer supports borderless printing only for postcard, Lsize paper and 4X6 size paper. Other paper sizes
(A4, LTR, etc.) are not supported.
<Possible problems with this function >
-Smearing on the message side of the postcard, and smearing on the address side in continuous borderless
printing
-> Clean the ribs on the platen
-Smearing on the backside of paper in continuous borderless printing
-> Clean the ribs on the platen
-Ink mist on the platen
-> Clean the ribs on the platen
3. No paper selection lever
The printer does not need adjustment using apaper selection lever. (Adjustment of the head-to-paper distance
when printing envelopes is not necessary.)
<Possible problems with this function >
-The head rubs against the paper when the amount of paper curl is large.
-> Correct the paper curl. (Less than 3mm)
-> In print modes other than borderless printing, conduct printing in the print quality assurance area of
the top and bottom edges. (Top margin: 28mm, bottom margin: 26.5mm)
15

4. Quiet mode
The printer has aquiet mode function.
Compared with the normal mode,
Acoustic noise level: Slightly lowers. (HQ, normal: Approx. 50dB, Quiet: Approx. 49dB)
Audible overtone level: Sound quality changes, and sound becomes quieter.
Print speed: Slows. (Bk printing in HQ/HS mode using an acoustic noise
measurement pattern: Approx. 1.3 times)
3) Other functions
1. Remaining ink level detection function
The printer has a function to detect the remaining ink level. (Default setting: ON)
Detection method: Dot counting (Counted for each Bk/CI ink tank).
CI tank: The remaining ink level is detected by total counted dot values of 3color
ink tanks.
Display method: Displayed on the status monitor (at 3levels shown below for each Bk/CI ink tank)
Level 1: Half level of remaining ink level (Approx. 40% of ink remaining)
Level 2: Indication of "!" mark (Approx. 10% of ink remaining)
Lever 3: Indication of "?" mark (Remaining ink level is unclear)
*Remaining ink detection function displays the status only, and does not cause
errors.
Accuracy: The margin of error of detection accuracy is +/-10% in normal printing.
The margin of error is likely to be large in the following specific print patterns:
When printing continuously using any one of the CMY ink tanks
-> As the remaining ink level is calculated by total counted dot values of 3color
ink tanks, if any of the C/M/Y inks is heavily consumed, the margin of error for
remaining ink increases.
When performing continuous Bk solid printing
-> With continuous printing, ink flow from the tank to the ink chamber can be
interrupted, after which ink remains unused in the tank.
Display procedure: Perform the following operations from the printer driver utility.
1. Set the indication of the remaining ink level in "Low Ink Warning Setting".
2. Reset the ink counter in "Ink Counter Reset".
*Be sure to reset the ink counter from the printer driver utility after replacing ink
tanks.
<Possible problems with this function >
-Due to user error, the actual remaining ink level does not match the indicated remaining ink level, resulting in
"ink out", etc.
User error: Forgetting to reset ink counter /ink counter reset other than when replacing ink tanks.
-Due to the specific print pattern, the actual remaining ink level does not match the indicated remaining ink
level, resulting in "ink out".
Specific print pattern: Continuous printing using any one of the CMY ink tanks /continuous Bk solid
printing, etc.
2. Head refreshing
The printer has ahead refreshing function.
Head refreshing: This is adeep cleaning function in order to resolve print failure due to ink clogging
the print head. (The black ink is pigment-based, and clogs easier than the current
dye-based ink.)
*Perform from the printer driver utility.
<Possible problems with this function >
-Excessive ink consumption when conducting head refreshing repeatedly. (The amount of ink used is approx.
10 to 15 times the normal manual cleaning amount.)
16

<Reference >
Cleaning types, amount of ink used and time required *Bk and CI ink suction is simultaneously performed.
Cleaning type Amount of ink used Time required
Manual cleaning
Dot count cleaning
Timer cleaning (24 hours to 2weeks)
Bk: Approx. 0.1 5g
CI: Approx. 0.1 5g Approx. 40 sec.
Head replacement
Ink tank replacement
Cleaning when the head is not capped at printer power on
Bk: Approx. 0.30g
CI: Approx. 0.30g Approx. 45 sec.
Cleaning on arrival at user
Timer cleaning (2 weeks to 3months)
Bk: Approx. 0.45g
CI: Approx^ 0.45g Approx. 60 sec.
Head refreshing
Timer cleaning (3 months or more)
Bk: Approx. 1.5g
CI: Approx. 2.2g Approx. 70 sec.
3. Head alignment
The printer has ahead alignment function (head position adjustment function). (The adjustment is needed at
the initial set-up by the user.
Head alignment: This is afunction to correct the displacements between the nozzle lines of the
print head, and incorrect print position at bi-directional printing. The adjustment is
conducted using the printed head position adjustment pattern.
A: Head alignment between black nozzle lines
B: Head alignment between cyan nozzle lines
C: Head alignment between magenta nozzle lines
O: Head alignment in bi-directional black printing
E: Head alignment in bi-directional color printing
F: Head alignment between black and color printing
*Perform from the printer driver utility.
(At initial set-up by the user, instruction on performing the head alignment are
displayed in the status monitor.)
17

APPENDIX 1: SHIPMENT INSPECTION PATTERN
Check item 1(Ink non-ejection): Total area of the sample below
Check item 2(Top margin)
IZT
Print EEPROM information
-> Refer to 4. SERVICE MODE for details.
Bk nozzle check pattern Cnozzle check pattern Mnozzle check pattern .Ynozzle check pattern
Check item 3(Line)
Check item 4(Gray area)
Paper size: A4
18

APPENDIX 2: i320 SERVICE TOOL
<How to use the i'320 Service Tool (QY9-0058) >
Usage: Shipment inspection pattern printing
Destination setting in EPROM
EEPROM reset
Supported OS: Windows98/Me (J/E version) Other operation systems are not supported.
Distribution method: Provided by QISS (Download "i320 Service Tool" <Ref. RQ-T01-A1 8-0001 30> from
software download in QISS.)
<Usage procedures >
1. Unzip the "i320 toolV100.EXE" file. (Automatically unzipped by double-click)
2. Open the "i320 toolVI 00" folder created after unzipping.
3. Open the "GeneralTool.exe" file.
>ter,rn\ Tool 7^100
A1S00 TEST TOOL
j. TEST PRINT B
itc:t PAnrrnt^l
SE'I DI3TINATION G
I- Jj Jj Jj II
!^l£ji<J:
USB PORT
rCLEANING TEEPROM CLEAR
EEP-ROM INFORMATION
ENDURANCE MODE
:
hFATFIl|j
FREQUENCY
CLEANING ENDURANCE CAP WIPP1NG ENDURANCE:
B
INK CONSUMPTION -- \
CLEANING AICLEANING BCLEANING CCLEANING D
QUIT
n
—
ji/-. uu i'.u 'l»lHsn^Tlp^inprni'^
4. Select the connected USB PORT No. from "USB PORT" (A).
<How to print the shipment inspection pattern >
Select "TEST PATTERN 1" (B), and the shipment inspection pattern will be printed.
(Refer to APPENDIX 1, SHIPMENT INSPECTION PATTERN.)
<How to set the destination >
1
.
Select either of "1 "or "2" from "SET DESTINATION* (C), and the destination will be set.
"1": Other than Japan
"2": Japan
"3": Unused (no destination setting)
2. Confirm the destination setting in the shipment inspection pattern printout.
<EEPROM reset >
Same as <How to set the destinations The EEPROM will be reset by the destination setting.
Note: Even if the "EEPROM CLEAR" check box is marked, the waste ink counter will not be reset.
19