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Canon i-SENSYS MF8280CW Service manual

▲
Wireless LAN
Setting Guide
▲
Wireless LAN
Setting Guide
Read this guide before setting up the wireless LAN
This guide describes the wireless LAN set up procedure and problems encountered during the conguration
After you nish reading this guide store it in a safe place for future reference See the Getting Started for
machine installation and settings for connection methods other than the wireless LAN
Prepare for Wireless LAN Connection
P
Setting the Wireless LAN
P
Installing the Software
P
Troubleshooting
P
2
Prepare for Wireless LAN Connection
Step  Check the Following First
Step  Switch the Connection Method to Wireless LAN
1 Is the computer connected to the wireless
router properly
For more information see the instruction manual for the
network device you are using or contact the networking
device manufacturer
2 Have the network settings on the computer
been completed
If the computer is not properly congured you may not
use the wireless LAN connection even after completing
the following settings
NOTE
 You cannot connect both a wired LAN and wireless
LAN at the same time In addition the machine is set
to the Wired LAN by default
 When you connect to a network environment that is
not security protected your personal information may
be disclosed to third parties Please use caution
 If you connect through a LAN in the oce contact
your network administrator
 In this manual a wireless device that is accessed
from satellite terminals is generally called as
wireless router The term access point means
a master terminal on a wireless LAN that satellite
terminals access to
Internet Wireless Router
When proceeding from Connecting the Power Cord in the Getting Started
Proceed to Check Your Wireless Router on P 
1
4 5
3
Press  or  to
highlight an option
2
3
Prepare for Wireless LAN Connection
Step  Check Your Wireless Router
Select the method to set up the wireless LAN from the following two methods depending on the wireless router that
you are using
There is a button P  Push Button Mode
This machine supports WPS WiFi Protected Setup You can
easily set up if your wireless router has a button and if the
following mark is on the wireless router
If you are not sure whether your wireless router supports WPS please see the
manual included in the product or contact the product manufacturer
There is no button P  Manual Selection
If there is no button on your wireless router you may manually
select the SSID and complete the settings In this case you
need to specify the SSID and network key of your wireless router
See Check the SSID Network NameAccess Point Name and
Network Key P to learn how to nd out your SSID and network
key ?To set up connection by using WPS PIN code mode or manually entering the setup information
Setting Up Connection Using WPS PIN Code Mode in the eManual
Setting Up Connection by Specifying Detailed Settings in the eManual
When proceeding from Connecting the Power Cord in the Getting Started
Proceed to step 4 on P 
Prepare for Wireless LAN Connection

Setting the Wireless LAN

Installing the Software

Troubleshooting

4
Setting the Wireless LAN
1
5
 Press  or  to highlight WPS Push Button
Mode
2
 Press  or  to highlight Network
Settings
6
 Press  to highlight Yes
3
 Press  or  to highlight Wireless LAN
Settings
4
Move to the router
Push Button Mode
Setting via WPS
Read the instruction manual for your network device rst to learn how to congure the settings
 If Do you want to enable the wireless LAN
is displayed press  to highlight Yes and
then press OK
5
Setting the Wireless LAN

 You should press the WPS button within 
minutes after you select Yes in step 6
 Press and hold the button until the WPS lamp
lights or blinks
 The time that you should hold the button may vary
depending on the wireless router you are using
8
 After the Connected screen is displayed
wait until the WiFi indicator stops blinking and
turns on
When an error message appears
Press OK to close the screen check whether
or not the WPS function of the wireless router is
correctly set and then retry the settings
If the access point cannot be detected even after
retrying see the following
When an Error Message Appears P
When checking the network connection
You can check if the machine is properly connected
to the network using a computer that is connected
to the same network
Checking that the Wireless LAN Setting is
Completed P
When setting an IP address manually
Setting IP Addresses in the eManual
Wait approximately  minutes
after the connection is completed
The IP address is set during this time period
Move to the machine
Proceed to P 
Prepare for Wireless LAN Connection

Setting the Wireless LAN

Installing the Software

Troubleshooting

6
Setting the Wireless LAN
1
2
Check the SSID Network NameAccess Point
Name and Network Key
Fill in the blanks on the right after checking one of the
following methods
Check a label attached on the wireless router
・・・
SSID :XXXXXXXXXXXX:XXXXXXXXXXXXNetwork Key
Check using Canon MFLBP Wireless Setup
Assistant
 Included in User Software CDROM which is supplied with the
machine
Checking SSID or Network Key for a Wireless Router
P
 Press  or  to highlight Network
Settings
3
 Press  or  to highlight Wireless LAN
Settings
4
Manual Selection
Setting by Selecting the SSID Network or Access Point
 SSID
It is sometimes written as the name of network
or name of access point If there are multiple
SSIDs please write them all down
 Network Key
It is sometimes written as PIN WEP key WPA
WPA passphrase PSK  or preshared key

If Do you want to enable the wireless LAN is
displayed press  to highlight Yes and then
press OK
7
Setting the Wireless LAN
7
9
8
1 Press to select the entry mode
2 Enter the network key using the numeric
keys

 Press  or  to highlight the access point
you wrote down
 If multiple matched SSIDs are displayed
select the ID that is listed rst the one with
the strongest signal
If no SSID has been found
Checking SSID or Network Key for a
Wireless Router P
Next Page
5
 Press  or  to highlight SSID Settings
6
 Press  or  to highlight Select Access
Point
If Cannot nd access point is displayed
When an Error Message Appears P
Prepare for Wireless LAN Connection

Setting the Wireless LAN

Installing the Software

Troubleshooting


 Press  to highlight Yes
8
Setting the Wireless LAN

 After the Connected screen is displayed
wait until the WiFi indicator stops blinking
and turns on
Wait approximately  minutes
after the connection is completed
The IP address is set during this time period
When an error message appears
Press OK to close the screen check whether the
network key is correct or not and then retry the
settings from step 5
If the access point cannot be detected even after
retrying see the following
When an Error Message Appears P
When setting IP address manually
Setting IP Addresses in the eManual
Proceed to P 
9
Setting the Wireless LAN
3
2

8
 Press  or  to highlight Network Information
 Enter httpIP address that you have written
down in step 5 in the address eld and
then press Enter on your keyboard
 Check that the screen of the Remote UI is
displayed
 Press  or  to highlight IPv
1 6
5
Start a Web browser from the computer
Connection is completed
when the screen is displayed
If the screen is not displayed correctly
The Remote UI is not displayed P
Checking that the Wireless LAN Setting is Completed
4
 Press  or  to highlight IP Address
 Take note of the IP address
Proceed to P 
Prepare for Wireless LAN Connection

Setting the Wireless LAN

Installing the Software

Troubleshooting

Status Monitor Status Monitor
10
4
3
2
Follow the instructions
on the screen to continue
The PC connection via the wireless
LAN is now complete
 Select
Click 
 Take the CDROM out if necessary
 Printer fax scanner drivers and MF Toolbox will
be installed
 Select Custom Installation to install Presto
PageManager and the eManual
When the screen is not displayed correctly
 Windows XPServer 
Start menu  Run  enter DMInstexe  OK
 Windows VistaServer 
Start menu  Search programs and les or
Start Search  enter DMInstexe  press
the Enter key
 Windows Server 
Rightclick the lowerleft corner of the screen 
Run  enter DMinstexe  OK
 The CDROM drive name is indicated as D in this
manual
 Click
1
User Software CDROM
▲
Installing the Software
Windows
Install the MF Drivers and the MF Toolbox Make sure that the machine is turned ON and log on to Windows as a
user with administrative privileges Shut down all applications that are running See MF Driver Installation Guide for
details about installation
NOTE
 If you are operating in the IPv environment you may not be able to install the software following the procedures below See
Installing the MF Drivers on the WSD Network in the MF Driver Installation Guide
 You cannot use the scan function in the IPv environment
 Select ✔
 Click
11
Installing the Software
5
4
3
 Depending on the system environment the
dialog box may not be displayed In this case
click Install Software
 Installing the drivers is now complete
Continued with registration operations on the
desktop
This operation is for Macintosh If using Windows proceed to P 
 Click
 Enter
 Click
1
2
Insert the User Software CDROM and
doubleclick the CDROM icon
▲
 Doubleclick
▼▼▼▼ Click
 Click
▼▼Follow the instructions
on the screen to continue
Macintosh
Install the MF drivers for Macintosh It requires Mac OS X  version or later The installation screen varies
depending on the version of Mac OS X
Prepare for Wireless LAN Connection

Setting the Wireless LAN

Installing the Software

Troubleshooting

Next Page
12
Installing the Software
 Click
 Select
▼6
 Click

2
Select a printer name for which Bonjour
is displayed in the Kind or Connection
column
3
Select Select Printer Software select the
corresponding driver and then click OK
If you are using Mac OS X x select the
driver from the Print Using
 An IP address is automatically congured
by the Bonjour function If there is not the
Bonjour function or you want to set the IP
address manually see Setting IP Addresses
in the eManual
Connecting with the manual setting
 2Select
 3Select
 4Click
 1Click
 Enter
 Select
 Click
▼▼▼ Select
Macintosh
13
Installing the Software
 If you are using Mac OS X x
select Select a driver to use and the
corresponding driver from Print Using and
then click Add ▼ Click
Computer connection via the
wired LAN is now complete
8 2 Click
 1 Check that this
machine is added
Prepare for Wireless LAN Connection

Setting the Wireless LAN

Installing the Software

Troubleshooting

Macintosh
14
Troubleshooting
When an Error Message Appears
Action
 Wait for a while and try again
Action
 Check that the wireless router that you are using supports WPS function
If the wireless router is WPS capable
Check network connection referring to Cannot Connect to the Network P
If the wireless router is not WPS capable
Manually select a specic wireless router for your network identication P 
Action 
 Wireless routers push button might
not be pressed in the time limit
Repeat the setup with the proper
procedure
Action 
 The correct SSID might not be
entered Conrm the wireless
routers SSID and repeat the setup
If the message still appears
Check network connection referring to Cannot Connect to the Network P If the
access point cannot be determined even after checking the network connection
check the security settings on the wireless router
Action
 Turn OFF the machine and turn it back ON and then repeat the setup
If the message still appears
Check network connection referring to Cannot Connect to the Network P If the
access point cannot be determined even after checking the network connection
check the security settings on the wireless router
15
Troubleshooting
Action
 Enter the correct network key and repeat the setup
If the message still appears
Check network connection referring to Cannot Connect to the Network P
Action
 Enter the correct network key and repeat the setup
If the message still appears
Check the WEP authentication settings of the wireless router
Action
 Change the WEP authentication method on the machine to Shared Key
Congure all the settings manually to change the setting to Shared Key
See the eManual
If the message still appears
When the MAC address lter is set at the wireless router set the MAC address of
the machine to the wireless router To check the MAC address of the machine see
the eManual
Prepare for Wireless LAN Connection

Setting the Wireless LAN

Installing the Software

Troubleshooting

16
Troubleshooting
If Problems Occur
Cannot detect the SSID
or network key of the
wireless router
Action
Checking SSID or Network Key for a Wireless Router P
The SSID of the
wireless router is not
displayed in the list of
access points
Cause 
The SSID of the wireless router that you wrote down on P  is incorrect
Action
 Check the wireless routers SSID
Checking SSID or Network Key for a Wireless Router P
 Specify the settings again
Setting by Selecting the SSID Network or Access Point P
Cause 
The SSID is not broadcasted from the wireless router stealth function
Action
 Set the wireless router to broadcast the SSID
See the instruction manual of the wireless router or contact the
manufacturer
 Specity the settings again
Setting by Selecting the SSID Network or Access Point P
Cause 
The machine cannot detect the wireless routers because there is a problem
with the network connection
Action
 Check the network connection
Cannot Connect to the Network P
17
Troubleshooting
Prepare for Wireless LAN Connection

Setting the Wireless LAN

Installing the Software

Troubleshooting

The Remote UI is not
displayed
Cause 
The machines IP address is not set correctly
Action
 Enable the DHCP function for the wireless router and specify the setting
again
See the instruction manual of the wireless router or contact the
manufacturer
Cause 
The wireless routers network key is not correctly specied to the machine
Action
 Check the network key set to the wireless router and specify the setting
again
Checking SSID or Network Key for a Wireless Router P
 Specify the settings again
Setting by Selecting the SSID Network or Access Point P
Cause 
A wrong SSID is selected
Action
 Check the wireless LAN or access points SSID
Checking SSID or Network Key for a Wireless Router P
 Specify the settings again
Setting by Selecting the SSID Network or Access Point P
18
Troubleshooting
Cannot Connect to the Network
Check the following items to make sure that the machine is ready to be connected to a network
Proceed to the next page if you still cannot connect the machine to the network
1Check the status of the computer
 Have the settings for the computer and the wireless router been completed
 Are the cables power cable or network cables for the wireless router connected properly
 Is the wireless router turned ON
If you cannot connect to the network even after checking
 Turn OFF each device and turn each one back ON
 Wait a few moments and reconnect to the network
3Check the installation sites for the machine and the wireless router
 Is the distance between the machine and the wireless router close enough to
communicate
 Isnt there any obstacle such as a wall between the machine and the wireless router
 Isnt there any electronic device such as a microwave or a digital cordless phone that
emits electronic wave
Wireless Router The machine
Within   m
2Check if the machine is turned ON
 When the power is already turned ON turn the power OFF and turn it back ON
4Specify the settings again
Setting via WPS P 
Setting by Selecting the SSID Network or Access Point P
19
Troubleshooting
Prepare for Wireless LAN Connection

Setting the Wireless LAN

Installing the Software

Troubleshooting

Check the settings of the wireless router
If one of followings is the case
Setting Up Connection by Specifying Detailed Settings in the eManual
 Deny ANY Enabled
 Select WEP Key A wrong WEP key is selected from WEP Key  to WEP Key 
 WEP key hexadecimal Automatically generated by the wireless router
 A function that makes the wireless router deny a connection when another devices SSID is set to Any or Empty
If one of following is the case change the settings of the wireless router
 The MAC address ltering Enabled
 An encryption method only when communicating using IEEE n WEP or TKIP
 Stealth function Enabled
 A function that makes SSIDs of the wireless router invisible on other devices
For the operation method of the wireless router see the instruction manual of the wireless router or contact the
manufacturer
20
Appendix
Checking SSID or Network Key for a Wireless Router
You can check the SSID or the network key using Canon MFLBP Wireless Setup Assistant which is included in the
User Software CDROM
1
User Software CDROM
▲
4SampleEFGHIJWPA-PSK543210EDCBA Write down the name of the access point
SSID and network key on P  and then
continue the setup procedure
If multiple access points are displayed
1 Write down all SSIDs that are displayed
SampleABCDWEP01234567890123456789ABCDEFSampleEFGHIJWPA-PSK543210EDCBASampleKWPA2-PSK1234ABCD2 Perform the procedure up to step 6 in
Setting by Selecting SSID Network or
Access Point P 
3 Select the SSID that matches the one you
wrote down from the displayed SSID in step 
4 Write down the network key for the SSID
you selected
SampleABCDWEP01234567890123456789ABCDEFSampleEFGHIJWPA-PSK543210EDCBASampleKWPA2-PSK1234ABCDIf the information for the wireless router is
not displayed
 Click the Refresh button
 If the information is not displayed when you
click the Refresh button check the network
connection of the computer and the wireless
router
Return to step  on P 
2
 Click
3
 When the License Agreement screen
appears please read thoroughly and click
Yes to agree
 Click

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