Canon Imageclass d600s User manual

HY8-19AW-000

imageCLASS D600s/

PC1060s/PC1200s/

iR1200s

REVISION 0

SEPT. 2001

Cover.p65 8/26/01, 3:39 PM1

Application

This manual has been issued by Canon Inc. for qualified persons to learn technical

theory, installation, maintenance, and repair of products. This manual covers all localities

where the products are sold. For this reason, there may be information in this manual that

does not apply to your locality.

Corrections

This manual may contain technical inaccuracies or typographical errors due to

improvements or changes in products. When changes occur in applicable products or in

the contents of this manual, Canon will release technical information as the need arises.

In the event of major changes in the contents of this manual over a long or short period,

Canon will issue a new edition of this manual.

The following paragraph does not apply to any countries where such provisions are

inconsistent with local law.

Trademarks

The product names and company names used in this manual are the registered

trademarks of the individual companies.

manual may not be copied, reproduced or translated into another language, in whole or in

part, without the written consent of Canon Inc.

Caution

Use of this manual should be strictly supervised to avoid disclosure of confidential information.

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CANON imageCLASS D600s/PC1060s/PC1200s/iR1200s REV. 0 SEPT. 2001

INTRODUCTION

1 Symbols Used

This documentation uses the following symbols to indicate special information:

Symbol Description

Indicates an item requiring care to avoid electric shocks.

Indicates an item requiring care to avoid combustion (fire).

Indicates an item prohibiting disassembly to avoid electric shocks or problems.

Indicates an item requiring disconnection of the power plug from the electric

outlet.

Indicates an item intended to provide notes assisting the understanding of the

topic in question.

Memo

Provides a description of a service mode.

Provides a description of the nature of an error indication.

Refers to the Copier Basics Series for a better understanding of the contents.

Indicates an item of reference assisting the understanding of the topic in ques-

tion.

REF.

Indicates an item of a non-specific nature, possibly classified as Note, Caution,

or Warning.

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CANON imageCLASS D600s/PC1060s/PC1200s/iR1200s REV. 0 SEPT. 2001

INTRODUCTION

2 Outline of the Manual

This Service Manual provides basic facts and figures needed to service the imageCLASS

D600 Series/PC1060 Series/PC1200 Series/iR1200 Series products in the field, and it con-

sists of the following chapters:

Chapter 1 Product Outline: features, specifications, names of parts, safety and warn-

ings

Chapter 2 Using the Machine: control panel, user mode, service mode

Chapter 3 Installation: site requirements, installation procedure, work for reloca-

tion

Chapter 4 Operation: mechanical system by function, principles of operation of

electrical systems

Chapter 5 Mechanical System: mechanical construction, disassembly/assembly

Chapter 6 Maintenance and Inspection: periodically replaced parts, durables (life), basic servicing

chart, cleaning

Chapter 7 Troubleshooting: standards/adjustments, troubleshooting image faults,

troubleshooting malfunctions

Appendix: general timing chart, general circuit diagrams

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iii

INTRODUCTION

The descriptions in this Service Manual are based on he following rules:

1. In each chapter, the uses of the function in question and its relationship to electrical and

mechanical systems are discussed and the timing of operation of its associated parts is

explained by means of outlines and diagrams.

In the diagrams, the symbol represents a mechanical path, while the symbol

with a name next to it indicates the flow of an electric signal.

The expression “turn on the power” means turning on the power switch, closing the

front cover, and closing the delivery cover so that the machine will be supplied with

power.

2. In circuit diagrams (digital), a signal whose level is High is expressed as being ‘1’,

while a single whose level is Low is expressed as being ‘0’; the level of voltage, how-

ever, varies from circuit to circuit.

The machine uses CPUs, whose internal mechanisms cannot be checked in the field,

and, therefore, are not explained. In addition, the machine’s PCBs are not intended for

repairs at the user’s and, therefore, are explained by means of block diagrams: two types

are used, i.e., between sensors and inputs of PCBs equipped with a control or drive

function and between outputs equipped with a control or drive function and loads; in ad-

dition, functional block diagrams are used at times.

Changes made to the machine for product improvement are communicated in the form of

a Service Information bulletin as needed. All service persons are expected to go through all

service documentation including the bulletins and be equipped to respond to the needs of

the field (as by being able to identify possible causes of problems).

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CANON imageCLASS D600s/PC1060s/PC1200s/iR1200s REV. 0 SEPT. 2001

INTRODUCTION

The notation “√” indicates that the item in question is available.

This service manual covers the models shown in the following table. Be sure to have a

good understanding of the difference from model to model before referring to this manual.

Model Type ADF Printer Fax Default Cassette Copying speed

code function function function ratio (cpm) at Direct

imageCLASS D620 ZTT √3R2E Universal 13cpm/LTR

imageCLASS D620 ## √4R3E Universal 12cpm/A4

imageCLASS D660 ZTS √√ 3R2E 500 sheets 13cpm/LTR

imageCLASS D680 ZTQ √√ √3R2E 500 sheets 13cpm/LTR

imageCLASS D680 ## √√ √4R3E Universal 12cpm/A4

iR1210G ## √2R2E 250 sheets 12cpm/A4

iR1230G ## √√ 2R2E 250 sheets 12cpm/A4

PC1060 ZTU √3R2E 500 sheets 13cpm/LTR

PC1061 ZT √3R2E 500 sheets 13cpm/LTR

PC1080F ZTR √√3R2E 500 sheets 13cpm/LTR

PC1210D ## √2R2E 250 sheets 12cpm/A4

PC1230D ## √√ 2R2E 250 sheets 12cpm/A4

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2001 CANON INC. 2000 2000 2000 2000 CANON CLC5000 REV.0 JAN. 2001

CONTENTS

Contents

CHAPTER 1 PRODUCT OUTLINE

1 Specifications ...................................... 1-1

1.1 Type ............................................ 1-1

1.2 Mechanisms ............................... 1-1

1.3 Functions .................................... 1-2

1.4 Others ......................................... 1-3

1.5 Reproduction Ratio .................... 1-4

1.6 Copying Speed ........................... 1-5

1.6.1 Copying Speed (AB type, A

type) ..................................... 1-5

1.6.2 Copying Speed (Inch type) .. 1-6

1.7 ADF (if equipped with ADF func-

tions) .......................................... 1-7

1.8 FAX (if equipped fax

functions) ................................... 1-8

1.8.1 Communications

specifications ....................... 1-8

1.8.2 Scanner section

specifications ....................... 1-9

1.8.3 Printer section

specifications ..................... 1-10

1.8.4 Functions ........................... 1-10

2 Names of Parts .................................. 1-14

2.1 External View ........................... 1-14

2.1.1 Body .................................. 1-14

2.1.2 ADF (if equipped with ADF

functions) ........................... 1-16

2.2 Cross Section ........................... 1-18

2.2.1 Body .................................. 1-18

2.2.2 ADF (if equipped with ADF

functions) ........................... 1-19

3 Safety and Warnings ......................... 1-20

3.1 Safety of Laser Light ......... 1-20

3.1.1 Safety of the Laser Unit ..... 1-20

3.1.2 CDRH Requirements ......... 1-20

3.1.3 Handling the Laser Unit .... 1-21

3.2 Safety of the Toner ................... 1-22

3.3 Storing and Handling the

Cartridge .................................. 1-22

3.3.1 Storing a Cartridge Before Un-

packing .............................. 1-22

3.3.2 Storing or Handling the Car-

tridge After Unpacking ...... 1-23

3.3.2.1 Storing After Unpacking1-23

3.3.2.2 Effective Period of the Car-

tridge ............................. 1-24

3.3.2.3 Points to Note When Han-

dling the Cartridge ........ 1-24

CHAPTER 2 USING THE MACHINE

1 Using the Machine .............................. 2-1

1.1 Control Panel ............................. 2-1

2 User Mode .......................................... 2-5

2.1 User Mode Menu ....................... 2-5

2.2 User Report .............................. 2-17

2.2.1 Manually Generating

a Report ............................. 2-17

2.2.2 Automatically Generated Re-

ports (if equipped with fax func-

tions) .................................. 2-18

2.2.2.1 Memory Clear List ....... 2-19

3 Service Mode .................................... 2-20

3.1 Outline ..................................... 2-20

3.2 Using Service Mode ................ 2-21

3.3 List of Service Mode Menus ... 2-22

3.4 Bit Switch Settings

(#1 SSSW) ............................... 2-28

3.5 Menu Switch Settings

(#2 MENU) .............................. 2-41

3.6 Numeric Parameter Setting (#3 NU-

MERIC Param.) ....................... 2-44

3.7 SPECIAL Setting

(#4A SPECIAL) ....................... 2-49

3.8 NCU Setting (#4B NCU) ......... 2-49

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CONTENTS

CHAPTER 3 INSTALLATION

1 Selecting the Site ................................ 3-1

2 Unpacking and Installing the

Machine .............................................. 3-2

2.1 Before Starting the Work ........... 3-2

2.2 Installation Procedure ................ 3-2

2.3 Unpacking .................................. 3-3

2.4 Fitting the Cartridge ................... 3-5

2.5 Putting Paper in the Cassette ..... 3-7

2.6 Putting Paper in the Manual Feed

Tray ............................................ 3-8

2.7 Connecting the Interface Cable (if

equipped with

printer function) ......................... 3-9

2.8 Connecting the Modular Cable (if

equipped with fax functions) ..... 3-9

2.9 Connecting the Power Cord ....... 3-9

3.9 ISDN Setting (#4C ISDN) ....... 2-49

3.10 Country of Installation

(#5 TYPE) ................................ 2-49

3.11 Setting the Original Reading Func-

tions (#6 SCANNER) .............. 2-49

3.12 Setting the Printer Parameters (#7

PRINTER) ............................... 2-50

3.12.1 #1 SSSW Setting ............... 2-50

3.12.2 #2 NUMERIC Param.

Setting ................................ 2-51

3.12.3 #3 PRINT COUNT ............ 2-51

3.12.4 #4 PRINT RESET ............. 2-51

3.12.5 #5 MLT CLEANING ......... 2-51

3.13 PDL (#8 PDL).......................... 2-52

3.14 Counter (#9 COUNTER) ......... 2-52

3.14.1 Counter .............................. 2-52

3.14.2 Clearing the Counter

Readings ............................ 2-53

3.15 Generating a Report

(#10 REPORT) ......................... 2-53

3.16 Downloading

(#11 DOWNLOAD) ................ 2-53

3.17 Clearing (#12 CLEAR) ............ 2-54

3.18 ROM Indication (#13 ROM) ... 2-54

3.19 Test Mode (TEST MODE) ...... 2-55

3.19.1 Outline ............................... 2-55

3.19.2 List of Test Mode Items ..... 2-56

3.19.3 D-RAM Test (1: DRAM) .. 2-62

3.19.4 CCD Test (2: CCD TEST) . 2-63

3.19.5 PRINT Test (3: PRINT) ..... 2-64

3.19.6 MODEM NCU Test (4: MO-

DEM NCU) ....................... 2-65

3.19.6.1 Relay Test ..................... 2-65

3.19.6.2 Frequency Test .............. 2-66

3.19.6.3 G3 Signal Transmission

Test ................................ 2-66

3.19.6.4 DTMF Signal Transmission

Test ................................ 2-67

3.19.6.5 Tonal/DTMF Signal Recep-

tion Test ........................ 2-67

3.19.7 AGING Test

(5: AGING TEST) ............. 2-68

3.19.8 FACULTY (function) Test (6:

FACULTY TEST) .............. 2-68

3.19.9 BOOK Read Test (8: BOOK

TEST) ................................ 2-74

3.20 Service Report .......................... 2-75

3.20.1 Manually Generating

Reports ............................... 2-75

3.20.1.1 SERVICE (SYSTEM) DATA

LIST .............................. 2-76

3.20.1.2 SYSTEM DUMP

LIST .............................. 2-77

3.20.1.3 KEY HISTORY

REPORT ....................... 2-79

3.20.1.4 COUNTER REPORT ... 2-79

3.20.1.5 PRINT SPEC REPORT 2-80

3.20.2 Automatically Generated Re-

ports ................................... 2-80

3.20.2.1 Error Transmission Report

(for service) .................. 2-81

3.20.2.2 Reception Result Report (for

service) ......................... 2-82

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vii

CONTENTS

2.10 Mounting the Delivery Tray .... 3-10

2.11 Checking the Copy Images ...... 3-10

2.12 Setting the Printer Functions

(if equipped with printer

function) ................................... 3-10

2.13 Setting Fax Functions (if equipped

with fax functions) ................... 3-11

2.13.1 Setting the Date/Time (user

mode) ................................. 3-11

2.13.2 Setting the Dial Type ......... 3-12

2.13.3 Executing Communications

Testing ............................... 3-12

3 When Relocating the Machine ......... 3-13

1 Basic Operation .................................. 4-1

1.1 Reproduction Processes ............. 4-1

1.1.1 Outline ................................. 4-1

1.2 Functional Construction ............ 4-4

1.3 Outline of the Electrical

Circuitry ..................................... 4-5

1.3.1 Functional Block Diagram .. 4-5

1.3.2 Outlines of Functions .......... 4-6

1.3.2.1 Image Processor PCB ..... 4-6

1.3.2.2 DC Controller PCB ........ 4-7

1.3.2.3 Control Panel PCB ......... 4-8

1.3.2.4 Power Supply PCB ......... 4-8

1.3.2.5 Analog Processor PCB ... 4-8

1.3.2.6 Sensor PCB ..................... 4-8

1.3.2.7 Laser Driver/BD PCB ..... 4-9

1.3.2.8 Scanner Motor PCB ........ 4-9

1.3.2.9 Printer Controller PCB (if

equipped with printer func-

tions) ............................... 4-9

1.3.2.10 NCU PCB (if equipped with

fax functions) ................ 4-10

1.3.2.11 Modular Jack PCB (if

equipped with fax

functions) ...................... 4-10

1.4 Power-On Sequence ................. 4-11

1.5 Controlling the Main Motor .... 4-12

1.5.1 Outline ............................... 4-12

2 Image Reading/Processing System ... 4-13

2.1 Outline ..................................... 4-13

3 Laser Exposure System .................... 4-14

3.1 Outline ..................................... 4-14

4 Image Formation System .................. 4-16

4.1 Outline ..................................... 4-16

5 Pickup/Feeding/Delivery System ..... 4-17

5.1 Outline ..................................... 4-17

5.2 Pickup Operation ..................... 4-18

5.2.1 Pickup from the Cassette ... 4-18

5.2.1.1 Outline .......................... 4-18

5.2.1.2 Retry Pickup ................. 4-19

5.2.1.3 Detecting the Size of

Paper ............................. 4-19

5.2.2 Pickup from the Manual Feed

Tray .................................... 4-19

5.2.2.1 Outline .......................... 4-19

4-20

5.2.2.2 Retry Pickup ................. 4-20

5.2.2.3 Detecting the Size of

Paper ............................. 4-21

5.3 Feeding Operation/Delivery Opera-

tion ........................................... 4-21

5.3.1 Outline ............................... 4-21

5.4 Reducing the Copying Speed .. 4-22

5.4.1 Outline ............................... 4-22

5.4.2 Auto Delivery Control ....... 4-22

5.5 Detecting Jams ......................... 4-23

5.5.1 Outline ............................... 4-23

5.5.2 Types of Jams .................... 4-23

6 Fixing System ................................... 4-25

6.1 Outline ..................................... 4-25

6.2 Controlling the Fixing

Operation ................................. 4-26

6.2.1 Controlling the Fixing Tempera-

ture ..................................... 4-26

6.2.2 Controlling the Fixing

Film Bias ........................... 4-28

6.2.3 Fixing Heater Safety Mecha-

nism ................................... 4-28

CHAPTER 4 OPERATION

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CONTENTS

6.2.4 Detecting a Fault in the Fixing

Assembly ........................... 4-28

7 Power Supply System ....................... 4-30

7.1 Low Voltage Circuit ................. 4-30

7.1.1 Low Voltage Power Supply Cir-

cuit ..................................... 4-30

7.1.2 Protective Functions .......... 4-32

7.2 High-Voltage Power Supply Circuit

4-32

7.3 Controlling the Energy Save Mecha-

nism .......................................... 4-32

7.3.1 Outline ............................... 4-32

7.3.2 Operation ........................... 4-32

8 Others ................................................ 4-33

8.1 Fan ........................................... 4-33

8.1.1 Outline ............................... 4-33

8.2 Back-Up Batteries .................... 4-34

8.2.1 Back-Up Function ............. 4-34

8.2.1.1 Outline .......................... 4-34

8.2.1.2 Lithium Battery (BAT1) 4-34

8.2.1.3 Vanadium Lithium Second-

ary Battery (BAT2) ....... 4-36

8.2.2 Back-Up Data .................... 4-37

8.2.2.1 Types of Data ................ 4-37

8.2.2.2 Printing the Backup Data

List ................................ 4-38

9 ADF (if equipped with ADF

functions) .......................................... 4-40

9.1 Outline ..................................... 4-40

9.2 Picking Up and Moving

Originals ................................... 4-41

9.2.1 Outline ............................... 4-41

9.2.2 Moving Down the Original

Pickup Roller and Moving Up

the Original Stopper .......... 4-42

9.3 Detecting an Original Jam ....... 4-43

9.3.1 Outline ............................... 4-43

9.3.2 Types of Jams .................... 4-43

1 Points to Note When Disassembling/As-

sembling the Machine ......................... 5-1

2 Disassembly ........................................ 5-3

2.1 Externals/Auxiliary System ....... 5-3

2.1.1 External Covers ................... 5-3

2.1.1.1 Removing the Left Cover/Rear

Cover ................................... 5-4

2.1.1.2 Removing the Right

Cover .............................. 5-4

2.1.1.3 Removing the Front

Cover .............................. 5-5

2.1.1.4 Removing the Delivery

Cover .............................. 5-5

2.1.1.5 Removing the Delivery Up-

per Cover/Delivery Rear

Cover .............................. 5-6

2.1.1.6 Removing the

Cartridge ......................... 5-6

2.1.1.7 Removing the Upper

Cover .............................. 5-7

2.1.1.8 Removing the Right

Door ................................ 5-8

2.1.2 Removing the Control

Panel .................................... 5-8

2.1.3 Removing the Copyboard

Glass .................................... 5-9

2.1.4 Removing the Main Motor

Unit .................................... 5-10

2.1.5 Remove the Heat Discharge

Fan ..................................... 5-13

2.1.6 Removing the Reader Slide De-

tecting Switch .................... 5-15

2.2 PCBs ........................................ 5-16

2.2.1 Removing the Image Processor

PCB .................................... 5-16

2.2.2 Removing the Analog Processor

PCB .................................... 5-16

2.2.3 Removing the Sensor

PCB .................................... 5-19

2.2.4 Removing the DC Controller

PCB/Power Supply PCB ... 5-20

2.2.5 Removing the Printer Controller

PCB .................................... 5-24

2.2.6 Removing the NCU PCB... 5-24

CHAPTER 5 MECHANICAL SYSTEM

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CONTENTS

2.2.7 Removing the Modular Jack

PCB .................................... 5-25

2.3 Original Reading/Processing

System ...................................... 5-26

2.3.1 Removing the Contact

Sensor ................................ 5-26

2.3.2 Removing the Reader Motor

Drive Unit .......................... 5-27

2.3.3 Removing the Reader Unit 5-28

2.4 Laser Exposure System ............ 5-30

2.4.1 Removing the Laser Scanner

Unit .................................... 5-30

2.5 Image Formation System ......... 5-32

2.5.1 Removing the Transfer Charging

Roller ................................. 5-32

2.6 Pickup/Feeding System ........... 5-33

2.6.1 Removing the Cassette Pickup

Roller ................................. 5-33

2.6.2 Removing the Cassette Pickup

Solenoid ............................. 5-34

2.6.3 Removing the Manual Feed

Tray (upper) ....................... 5-36

2.6.4 Removing the Manual Feed

Tray (lower) ....................... 5-37

2.6.5 Removing the Manual Feed

Pickup Roller ..................... 5-37

2.6.6 Removing the Separation

Pad ..................................... 5-38

2.6.7 Removing the Manual Feed

Pickup Solenoid/Manual Feed

Tray Paper Sensor .............. 5-39

2.6.8 Removing the Vertical Path

Roller ................................. 5-39

2.6.9 Removing the Registration

Roller Unit ......................... 5-40

2.7 Fixing System .......................... 5-42

2.7.1 Removing the Fixing

Assembly ........................... 5-42

2.7.2 Removing the Fixing Film Unit/

Fixing Locking Roller ....... 5-44

2.7.3 Removing the Delivery

Sensor ................................ 5-45

2.8 ADF System ............................. 5-46

2.8.1 Externals/Auxiliary Control

System ............................... 5-46

2.8.1.1 Removing the ADF ....... 5-46

2.8.1.2 Removing the ADF Drive

Unit ............................... 5-48

2.8.1.3 Removing the ADF Motor

Unit ............................... 5-49

2.8.1.4 Removing the Slide Guide

(front, rear) ................... 5-49

2.8.1.5 Mounting the Slide Guide

(front, rear) ................... 5-51

2.8.2 Pickup System ................... 5-52

2.8.2.1 Removing the Separation

Roller Unit .................... 5-52

2.8.2.2 Removing the Pickup Roller

Unit ............................... 5-54

2.8.2.3 Removing the Original Sen-

sor/Pre-Registration

Sensor ........................... 5-54

2.8.2.4 Removing the Separation

Pad ................................ 5-55

2.8.2.5 Removing the Registration

Roller ............................ 5-56

2.8.3 Feeding System ................. 5-57

2.8.3.1 Removing the White

Roller ............................ 5-57

2.8.3.2 Removing the Feeding Out-

side Guide ..................... 5-58

2.8.3.3 Removing the Feeding

Roll ............................... 5-59

2.8.3.4 Removing the Feeding

Roller ............................ 5-60

2.8.4 Delivery System ................. 5-60

2.8.4.1 Removing the Delivery

Stacking Tray/Delivery

Roller ............................ 5-60

2.8.4.2 Removing the Delivery Sen-

sor ................................. 5-61

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CONTENTS

1 Periodically Replaced Parts ................ 6-1

2 Durables .............................................. 6-1

3 Scheduled Servicing Chart ................. 6-1

4 Cleaning .............................................. 6-2

4.1 Cleaning by the User

(machine) ................................... 6-2

4.1.1 Cleaning the Fixing Locking

Roller ................................... 6-2

4.1.2 Other Cleaning ..................... 6-2

4.2 Cleaning by the User (ADF) ...... 6-3

4.2.1 Cleaning the White Roller ... 6-3

4.2.2 Other Cleaning ..................... 6-3

4.3 Cleaning at Time of a Visit (ma-

chine) ......................................... 6-4

4.3.1 Contact Sensor ..................... 6-4

4.3.2 Cassette Pickup Roller ......... 6-5

4.3.3 Multifeeder Pickup Roller ... 6-5

4.3.4 Manual Feed Pickup Separation

Pad ....................................... 6-5

CHAPTER 6 MAINTENANCE AND INSPECTION

4.3.5 Registration Roller ............... 6-5

4.3.6 Transfer Guide ..................... 6-5

4.3.7 Transfer Charging Roller ..... 6-5

4.3.8 Separation Static Eliminator 6-5

4.3.9 Paper Path ............................ 6-5

4.3.10 Fixing Inlet Guide ............... 6-5

4.3.11 Fixing Locking Roller ......... 6-5

4.3.12 Delivery Roller .................... 6-6

4.4 Cleaning at Time of a Service Visit

(ADF) ......................................... 6-7

4.4.1 Pickup Roller ....................... 6-7

4.4.2 ADF Pickup Roller .............. 6-7

4.4.3 Original Separation Pad ....... 6-7

4.4.4 ADF Registration Roller ...... 6-7

4.4.5 ADF Feeding Roller ............ 6-7

4.4.6 ADF Delivery Roller ........... 6-7

1 Standards and Adjustments ................. 7-1

1.1 Checking Against the Standards 7-1

1.1.1 Checking the Pressure (nip) of

the Fixing Locking Roller ... 7-1

1.2 Making Adjustments .................. 7-3

1.2.1 Making Adjustments When Re-

placing Major Parts .............. 7-3

1.2.2 Preparing a Test Sheet for Ad-

justment ............................... 7-4

1.2.3 Adjusting the Mechanical Sys-

tems ...................................... 7-5

1.2.4 Adjusting the Electrical

Systems ................................ 7-5

1.2.4.1 Contact Sensor LED Inten-

sity Auto Adjustment ...... 7-5

1.2.4.2 Leading Edge Read Start Po-

sition Adjustment ............ 7-6

1.2.4.3 Left/Right Edge Read Start

Position Adjustment ....... 7-7

1.3 Making Adjustments (ADF) ...... 7-8

1.3.1 Items of Adjustment and Se-

quence of Work .................... 7-8

1.3.2 Preparing a Test Sheet for Ad-

justment ............................... 7-8

1.3.3 Adjusting the Mechanical Sys-

tems ...................................... 7-9

1.3.3.1 Removing the Skew ........ 7-9

1.3.3.2 Left/Right Registration Ad-

justment ........................ 7-10

1.3.4 Adjusting the Electrical

Systems .............................. 7-11

1.3.4.1 Registration Arch Auto Ad-

justment ........................ 7-11

1.3.4.2 Original Read Position Ad-

justment ........................ 7-12

1.3.4.3 Original Speed

Adjustment ................... 7-12

1.3.4.4 Leading Edge Read Start Po-

sition Adjustment .......... 7-13

CHAPTER 7 TROUBLESHOOTING

Contents.p65 8/26/01, 5:04 PM10

2001 CANON INC. 2000 2000 2000 2000 CANON CLC5000 REV.0 JAN. 2001

CONTENTS

1.3.4.5 Adjusting the Trailing Edge

Margin .......................... 7-14

1.4 When Replacing a Component 7-14

1.4.1 When Replacing the Image Pro-

cessor PCB ......................... 7-14

1.4.1.1 Before Starting the

Work ............................. 7-15

1.4.1.2 After Finishing the

Work ............................. 7-15

2. Troubleshooting ................................ 7-16

2.1 Making Initial Checks .............. 7-16

2.1.1 Site Environment ............... 7-16

2.1.2 Checking the Cartridge ...... 7-16

2.1.3 Checking the Paper ............ 7-16

2.1.4 Others ................................ 7-16

2.2 Troubleshooting Flow Chart .... 7-17

2.3 Making Checks in Response to an

Image Fault .............................. 7-18

2.3.1 Checking the Originals Against

the Symptom ...................... 7-18

2.3.2 Copyboard Glass and White

Sheet .................................. 7-18

3 Troubleshooting Image Faults .......... 7-19

3.1 Troubleshooting Procedure for Im-

age Faults ................................. 7-19

3.1.1 The output is too light. ...... 7-20

3.1.2 The output is too dark. ....... 7-22

3.1.3 The output is foggy

vertically. ........................... 7-23

3.1.4 The output has fuzzy, black ver-

tical lines. ........................... 7-23

3.1.5 The output is foggy

horizontally. ....................... 7-23

3.1.6 The output has fuzzy, horizontal

black lines. ......................... 7-23

3.1.7 The output has black lines (ver-

tical). .................................. 7-24

3.1.8 The output has horizontal lines

(horizontal). ....................... 7-24

3.1.9 The output has white spots (ver-

tical). .................................. 7-24

3.1.10 The output has white lines (ver-

tical). .................................. 7-24

3.1.11 The output has white spots

(horizontal). ....................... 7-25

3.1.12 The output has white lines (hori-

zontal). ............................... 7-25

3.1.13 The output is soiled. .......... 7-25

3.1.14 The back of the output is

soiled. ................................. 7-26

3.1.15 The output has a fixing

fault. ................................... 7-27

3.1.16 The output has a displaced lead-

ing edge. ............................ 7-27

3.1.17 The output has left/right dis-

placement. .......................... 7-28

3.1.18 The output has a blurry

image. ................................ 7-28

3.1.19 The output has poor sharpness

(out of focus). .................... 7-29

3.1.20 The output is blank. ........... 7-29

3.1.21 The output is solid black. .. 7-31

4 Troubleshooting Malfunctions ......... 7-32

4.1 Troubleshooting Malfunctions (ser-

vice error) ................................. 7-32

4.2 Troubleshooting Malfunctions

(other than service error) ......... 7-36

4.2.1 Power is absent. ................. 7-36

4.2.2 The LCD fails to operate. .. 7-36

4.2.3 The contact sensor fails to

move. ................................. 7-37

4.2.4 The contact sensor LED fails to

go ON. ............................... 7-37

4.2.5 The speaker fails to generate

sound. ................................ 7-38

4.2.6 The message “Install Cartridge”

fails to go OFF. .................. 7-38

4.2.7 The message “SUPPLY REC.

PAPER” fails to go OFF. (cas-

sette) ................................... 7-39

4.2.8 The message “SUPPLY REC.

PAPER” fails to go OFF.

(manual feed tray) .............. 7-39

4.2.9 The message “REC. PAPER

JAM” fails to go OFF. ........ 7-40

4.2.10 The message “PLATEN IS

OPEN CLOSE THE PLATEN

Unit” fails to go OFF. ........ 7-41

Contents.p65 8/26/01, 5:04 PM11

2001 CANON INC. 2000 2000 2000 2000 CANON CLC5000 REV.0 JAN. 2001

xii

CONTENTS

4.3 Troubleshooting Malfunctions

(if equipped with ADF

functions) ........................... 7-42

4.3.1 Original pickup fails. .... 7-42

4.4 Troubleshooting Malfunctions

(if equipped with

printer functions) ..................... 7-43

4.4.1 Printing fails to start. ......... 7-43

4.4.2 Printing stops in the

middle. ............................... 7-43

4.5 Troubleshooting

(faults unique to models equipped

with fax functions) ................... 7-45

4.5.1 Troubleshooting Communica-

tion Faults .......................... 7-45

4.5.2 Service Error Code Output 7-46

4.5.3 Error Codes ........................ 7-47

4.5.3.1 Transmission Level (ATT):

No.07 of Service Soft Switch

#2 MENU ..................... 7-47

4.5.3.2 NL Equalizer: No.05 of Ser-

vice Soft Switch

#2 MENU ..................... 7-47

4.5.3.3 Transmission Page Timer:

SW12 of Service Soft Switch

#1 SSSW ....................... 7-47

4.5.3.4 T0 Timer: No.10 of Service

Soft Switch #3 NUMERIC

param. ........................... 7-47

4.5.3.5 T1 Timer: No.11 of Service

Soft Switch #3 NUMERIC

param. ........................... 7-47

4.5.3.6 RTN Signal Transmission

Condition: No. 02, 03, and

04 of Service Soft Switch #3

NUMERIC param. ........ 7-48

4.5.3.7 Echo Remedy ................ 7-48

4.5.3.8 Echo Protect Tone: SW03 bit

1 of Service Soft Switch #1

SSSW ............................ 7-48

4.5.3.9 Number of Final Flag Se-

quences: SW04 bit 2 of Ser-

vice Soft Switch

#1 SSSW ....................... 7-48

4.5.3.10 Subaddress .................... 7-48

4.5.3.11 Password ....................... 7-49

4.5.3.12 Signals .......................... 7-49

4.5.3.13 Timer............................. 7-50

4.5.4 HOW TO RECORD THE PROTO-

COL ......................................... 7-51

4.5.5 Causes and Remedies for User

Error Codes ........................ 7-52

4.5.6 Causes and Remedies for Ser-

vice Error Codes ................ 7-57

4.5.7 Common Faults ................. 7-77

5 Troubleshooting Feeding Faults ....... 7-78

5.1 Outline ..................................... 7-78

5.2 Paper Jams ............................... 7-79

5.2.1 Pickup Assembly (cassette) 7-79

5.2.2 Pickup Assembly (manual feed

tray) .................................... 7-80

5.2.3 Feeding Assembly ............. 7-81

5.2.4 Fixing Delivery Assembly . 7-83

5.2.5 Checking the Rotation of the

Rollers and Gears .............. 7-84

5.2.5.1 Checking the Rotation of the

Cassette Pickup Roller and

the Vertical Path Roller . 7-84

5.2.5.2 Checking the Rotation of the

Registration Roller and the

Gear for the Photosensitive

Drum ............................. 7-84

5.3 Original Jams (if equipped with

ADF functions) ........................ 7-84

5.4 Feeding Faults .......................... 7-85

5.4.1 Double Feeding ................. 7-85

5.4.2 Wrinkles ............................ 7-86

5.5 Faulty Feeding of Originals (if

equipped with ADF functions) 7-87

5.5.1 Double Feeding ................. 7-87

5.5.2 Skew .................................. 7-87

6 Arrangement of the Electrical Parts .. 7-88

6.1. Checking the Photointerrupters 7-88

6.2 Arrangement and Functions of Elec-

trical Components .................... 7-90

6.2.1 Solenoids, Motors, Fans .... 7-90

6.2.2 Sensors ............................... 7-92

6.2.3 Others ........................... 7-94

6.2.4 PCBs .................................. 7-96

Contents.p65 8/26/01, 5:04 PM12

2001 CANON INC. 2000 2000 2000 2000 CANON CLC5000 REV.0 JAN. 2001

xiii

CONTENTS

6.3 Variable Resistors, Light Emitting

Diodes (LED), and Check Pins by

PCB .......................................... 7-98

6.3.1 Image Processor PCB ........ 7-98

6.3.2 DC Controller PCB ........... 7-99

1 General Timing Chart ........................ A-1

2 General Circuit Diagram .................... A-3

2.1 General Circuit Diagram ........... A-3

APPENDIX

Contents.p65 8/26/01, 5:04 PM13

CHAPTER 1

PRODUCT OUTLINE

ChapCover.p65 8/26/01, 3:40 PM1

1-1

CHAPTER 1 PRODUCT OUTLINE

1 Specifications

1.1 Type

1.2 Mechanisms

Item

Reproduction

Charging

Exposure

Copy density adjustment

Development

Pickup

Transfer

Separate

Cleaning

Fixing

Specifications

Indirect electrostatic

Roller contact

Semiconductor laser

Auto or manual

Dry, 1-component toner projection

Cassette: 1 cassette

Multifeeder: 1 feeder

Roller transfer

Static (static eliminator) + curvature

Rubber blade

SURF (on-demand)

Item

Body

Copyboard glass

Light source

Lens

Photosensitive medium

Specifications

Desk top (copyboard type, ADF standard type)

Fixed

LED

CIS (contact sensor)

OPC drum (30-mm dia.)

Chapter1.p65 8/26/01, 3:40 PM1

CHAPTER 1 PRODUCT OUTLINE

1-2

1.3 Functions

Item

Original type

Maximum original size

Reproduction ratio

Zoom

Wait time

First copy

time

Continuous reproduction

Reproduction size

250-sheet cassette

500-sheet cassette

Manual feed tray

Paper type

250-sheet cassette

500-sheet cassette

Multifeed tray

Cassette

Manual feeder capacity

Delivery tray capacity

Non-image width

Image mode

Toner save mode

Special mode

Auto power-off

Power save mode

N-on-1

1-on-N memory copy

Auto copy start

Jam recovery

Auto clear

Date/time set

Weekly timer

Toner level detection

Cassette paper level detection

LGL size detection

Specifications

Sheet, book, 3-D object (2 kg max.)

A4 (297 × 210 mm), LGL (356 × 216 mm)

AB: 4R3E, A: 2R2E, Inch: 3R2E

50% to 200% (1% increments)

0 sec (quick start method)

13 sec or less (non-AE)

99 pages max.

LGL, LTR, A4, B5

LGL, LTR, A4

Width: 76.2 to 216 mm

Length: 127 to 356 mm

Weight: 56 to 128 g/m2

Plain paper (64 to 80 g/m2)

Transparency, label, tracing paper, postcard, thick paper (## to

128 g/m2), envelope

Claw separation, front loading

## mm deep, (about 100 sheets of ## g/m2paper)

100 sheets max.

Leading edge: 3.0 ± 2.0 mm, left/right: 2.5 ± 1.5 mm, Enlarge/

Reduce: ## ± ## mm or less

Yes

Yes (text, text/photo, photo)

Yes

Yes: Thick paper mode, thin paper mode, OHT mode, thick H

mode

Yes (manually ON/OFF; auto OFF after specific time)

Yes (in some functions, 2-on-1)

Yes

Chapter1.p65 8/26/01, 3:40 PM2

1-3

CHAPTER 1 PRODUCT OUTLINE

1.4 Others

Item

Operating environment

Temperature range

Humidity range

Atmospheric pressure

range

Power supply

120V (50/60Hz)

230V (50/60Hz)

Power consumption

Maximum

Standby

Copying

Noise

Standby

Copying

Ozone

(after ## pages)

Dimensions

Width

Depth

Height

Weight

Consumables storage

Paper

Toner

Specifications

0° to 35°C

35% to 85%

0.61 to 1.01 hPa (0.6 to 1 atm)

###xxxxx

1.0 kW or less

## Wh (approx.; reference only)

Copyboard type: 40 dB or less (impulse mode)

ADF type: 40 dB or less (impulse mode)

Copyboard type: 66 dB or less (fast mode)

ADF type: 69 dB or less (fat mode)

0.05 ppm or less

Copyboard type: 475 mm, ADF type: 475 mm

Copyboard type: 442 mm, ADF type: 442 mm

Copyboard type: 295 mm, ADF type: 352 mm (w/ 250-sheet cas-

sette in use)

ADF type: 384 mm (w/ 500-sheet cassette in use)

Copyboard type: 16 kg (approx.), ADF type: 26.8 kg (approx.)

Keep wrapped to avoid humidity.

Avoid direct sunshine, and store between 0° and 35°C, between

35% and 85%.

Chapter1.p65 8/26/01, 3:40 PM3

CHAPTER 1 PRODUCT OUTLINE

1-4

1.5 Reproduction Ratio

Item

Direct

Reduce I

Reduce II

Reduce III

Reduce IV

Reduce V

Reduce VI

Enlarge I

Enlarge II

Enlarge III

Enlarge IV

4R3E

(AB configuration)

1 : 1.000

1 : 0.500

1 : 0.707

1 : 0.816

1 : 0.865

1 : 1.154

1 : 1.414

1 : 2.000

2R2E

(A configuration)

1 : 1.000

1 : 0.500

1 : 0.707

1 : 1.414

1 : 2.000

3R2E

(Inch configuration)

1 : 1.000

1 : 0.500

1 : 0.647

1 : 0.786

1 : 1.294

1 : 2.000

Chapter1.p65 8/26/01, 3:40 PM4

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