
Canon imageRUNNER ADVANCE 6575i/6565i/6555i Service Guide
Canon imageRUNNER ADVANCE 6575i/6565i/6555i Service Guide February 2016
Revision1 Page vi
VIII. Educational Training.........................................................................................................................33
A. imageRUNNER ADVANCE 6500 Training ....................................................................................33
1. Learning Path for New Service Technicians.............................................................................33
2. Learning Path for Technicians with imageRUNNER ADVANCE 8000/8200 and 6000/6200
Series Certification.........................................................................................................................34
B. Certification ....................................................................................................................................34
C. Who Should Attend........................................................................................................................35
D. Training Facilities ...........................................................................................................................35
1. Online Courses.........................................................................................................................35
2. Classroom Training Facilities....................................................................................................35
E. Course Equipment .........................................................................................................................35
F. Service Materials............................................................................................................................36
IX. Servicing Notes .................................................................................................................................37
A. Power and Plug Requirements ......................................................................................................37
B. Installation Weight & Dimensions ..................................................................................................39
C. Installation Space Requirements...................................................................................................40
D. Estimated Installation Times..........................................................................................................42
E. Recommended System Engineer Requirements...........................................................................44
F. Remote Serviceability ....................................................................................................................45
1. imageWARE Remote................................................................................................................45
2. UGW SnapShot ........................................................................................................................46
3. Content Delivery System ..........................................................................................................46
4. Remote Operator’s Software Kit...............................................................................................48
G. Device Configuration Management................................................................................................48
1. Device Configuration Manager .................................................................................................48
2. Device Migration Navigator.......................................................................................................49
H. Firmware Upgrade .........................................................................................................................49
1. Service Support Tool ................................................................................................................49
2. Content Delivery System ..........................................................................................................50
I. LMS (License Management System).............................................................................................51
J. Content Delivery System Web Site................................................................................................52
K. Hard Disk Drive Handling...............................................................................................................53
L. Special Tools, Solvents & Oils.......................................................................................................53
M. Consumables .................................................................................................................................54
N. Consumable Parts..........................................................................................................................55
O. Periodically Replaced Parts...........................................................................................................59
P. Periodic Maintenance.....................................................................................................................60
Q. Soft Counter...................................................................................................................................64
R. MEAP Counter ...............................................................................................................................65
S. Toner Bottle Counter......................................................................................................................65
X. Limited Warranty Support................................................................................................................66
A. imageRUNNER ADVANCE 6575i/6565i/6555i Limited Warranty Conditions ...............................66
B. GPR-37/38 Drum Unit Limited Warranty........................................................................................66
C. Warranty Programs........................................................................................................................66
D. Service Parts Availability................................................................................................................67
XI. Sample Pricing, Potential Gross Profit Ratios, and Costs............................................................68
A. Device Usage Factors....................................................................................................................68
B. Service Revenue/Profit Calculator.................................................................................................69
C. Estimated Costs.............................................................................................................................70
1. Parts and Drum Cost ................................................................................................................70
2. Estimated Labor Cost ...............................................................................................................70
3. Toner Cost................................................................................................................................70
D. Sample Pricing...............................................................................................................................73
E. Sample Pricing for Accessories .....................................................................................................76