Canon imageRUNNER ADVANCE 6575i User manual

Canon
Service Guide

Canon
Canon imageRUNNER ADVANCE 6575i/6565i/6555i Service Guide
Canon imageRUNNER ADVANCE 6575i/6565i/6555i Service Guide February 2016
Revision1 Page ii
Published by
Canon U.S.A., Inc.
One Canon Park
Melville, NY 11747-3336
1-800-OK-CANON
E-Mail: [e-mail]
Canon U.S.A. Homepage: http://www.usa.canon.com
Canon U.S.A. Internet e-Support Center Web Site: http://www.support.cusa.canon.com
Canon U.S.A. ISG Central Web Site: http://isgcentral.cusa.canon.com
Canon Network Access (CNA) Web Site: http://www.cna.cusa.canon.com
Distributed in the United States by Canon U.S.A., Inc.
IMPORTANT
THIS SERVICE GUIDE INCLUDES THE INFORMATION RELATING TO THE
imageRUNNER ADVANCE 6575i, imageRUNNER ADVANCE 6565i and
imageRUNNER ADVNACE 6555i.
SPECIFICATIONS AND OTHER INFORMATION CONTAINED HEREIN MAY VARY
SLIGHTLY FROM ACTUAL DEVICE VALUES OR THOSE FOUND IN ADVERTISING
AND OTHER PRINTED MATTER.
USE OF THIS SERVICE GUIDE SHOULD BE STRICTLY SUPERVISED TO AVOID
DISCLOSURE OF CONFIDENTIAL INFORMATION.
ALL PRICES LISTED ARE SUBJECT TO CHANGE WITHOUT NOTICE.
PART NUMBERS LISTED MAY BE CHANGED WITHOUT NOTICE TO REFLECT
ENGINEERING REVISIONS.
REVISION HISTORY
Revision Date Section(s) Details
January 2016 All imageRUNNER ADVANCE 6500 Service Guide
1 February 2016 IX. O.
Update to the Part Number s for the Primary and Pre-Transfer
Charging Wire Cleaner Holder.

Canon
Canon imageRUNNER ADVANCE 6575i/6565i/6555i Service Guide
Canon imageRUNNER ADVANCE 6575i/6565i/6555i Service Guide February 2016
Revision1 Page iii
COPYRIGHTS AND TRADEMARKS
This Service Guide is the property of Canon U.S.A., Inc.
© Canon U.S.A., Inc. 2016. All rights reserved.
Canon, imageRUNNER, and Always Ask for Canon Genuine Toner, Parts & Supplies are registered
trademarks of Canon Inc. imageWARE is a registered trademark of Canon U.S.A., Inc.
All other company names and product names may be trademarks or registered trademarks of their
respective owners, and are hereby acknowledged.
LEGAL NOTICES
The information contained in this Service Guide constitutes confidential information of Canon
U.S.A., Inc.
Pursuant to the authorized Service Agreement with Canon U.S.A., Inc., this Service Guide is solely for
reference purposes and may be used only by an authorized Service Provider of Canon U.S.A., Inc. No
part of this Service Guide may be reproduced or transmitted in any form by any means, electronic or
mechanical, for any purpose without the prior written consent of Canon U.S.A., Inc., except as expressly
permitted herein.
Pursuant to the authorized Service Agreement with Canon U.S.A., Inc., the Service Provider agrees to
indemnify Canon U.S.A., Inc. and to hold it harmless from and against any and all claims arising out of
Service Provider’s possession, use, or misuse of this Service Guide.
As an authorized Canon dealership for the imageRUNNER ADVANCE 6575i/6565i/6555i, you agree that
the imageRUNNER ADVANCE 6575i/6565i/6555i and its related hardware/software accessories will not
be exported from the United States except in strict accordance with the Export Administration Regulations
of the U.S. Department of Commerce and other U.S. laws and regulations controlling exports from the
United States.
Canon U.S.A., Inc. from time to time updates this online Service Guide and may modify the information
and/or specifications contained in it at any time without notice. Additionally, all prices and availability
dates listed herein are subject to change without notice. The latest version is available online at the ISG
Central and e-Support Center Web Sites noted above. Please make certain that you are using the latest
version. Specimens of Web pages included herein are for illustration purposes only.
DISCLAIMER
NEITHER CANON NOR ITS SUPPLIERS NOR ANY AUTHORIZED SERVICE PROVIDER SHALL BE
LIABLE FOR PERSONAL INJURY OR PROPERTY DAMAGE (UNLESS CAUSED SOLELY AND
DIRECTLY BY THE NEGLIGENCE OF CANON OR ANY AUTHORIZED SERVICE PROVIDER), LOSS
OF REVENUE OR PROFIT, FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS,
EXPENDITURES FOR SUBSTITUTE EQUIPMENT OR SERVICES, LOSS OR CORRUPTION OF
DATA, INCLUDING, WITHOUT LIMITATION, DATA STORED ON THE PRODUCT’S HARD DISK
DRIVE, STORAGE CHARGES OR OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES
CAUSED BY THE USE, MISUSE OR INABILITY TO USE THE PRODUCT, REGARDLESS OF THE
LEGAL THEORY ON WHICH THE CLAIM IS BASED AND EVEN IF CANON OR ITS SUPPLIERS OR
ANY AUTHORIZED SERVICE PROVIDER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES. NOR SHALL RECOVERY OF ANY KIND AGAINST CANON OR ITS SUPPLIERS OR
ANY AUTHORIZED SERVICE PROVIDER BE GREATER IN AMOUNT THAN THE PURCHASE PRICE
OF THE PRODUCT CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING,
THE PURCHASER ASSUMES ALL RISKS AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO
PERSONS AND THE PROPERTY OF THE PURCHASER OR OTHERS ARISING OUT OF THE
POSSESSION, USE, MISUSE, OR INABILITY TO USE THE PRODUCT NOT CAUSED SOLELY AND
DIRECTLY BY THE NEGLIGENCE OF CANON OR ANY AUTHORIZED SERVICE PROVIDER.

Canon
Canon imageRUNNER ADVANCE 6575i/6565i/6555i Service Guide
Canon imageRUNNER ADVANCE 6575i/6565i/6555i Service Guide February 2016
Revision1 Page iv
Contents
I. Product Overview and Configuration................................................................................................1
A. Overview ..........................................................................................................................................1
B. Configuration....................................................................................................................................3
C. Estimated Performance Standard....................................................................................................8
D. Monthly Copy Volume......................................................................................................................9
1. The Optimum Performance Range.............................................................................................9
2. Maximum Monthly Copy/Print Volume........................................................................................9
II. Hardware Accessory Options..........................................................................................................10
A. Printer Cover-H1............................................................................................................................10
B. Paper Deck Unit-E1 .......................................................................................................................10
C. POD Deck Lite-C1..........................................................................................................................10
D. Tab Feeding Attachment Kit-B1.....................................................................................................10
E. Copy Card Reader-F1....................................................................................................................10
F. Copy Tray-R1.................................................................................................................................10
G. Staple Finisher-V1..........................................................................................................................11
H. Booklet Finisher-V1........................................................................................................................11
I. 2/3 Hole Puncher-A1......................................................................................................................11
J. Document Insertion Unit-P1...........................................................................................................11
K. Document Insertion/Folding Unit-J1...............................................................................................11
III. System Features and Options .........................................................................................................13
A. Copy and Print Options..................................................................................................................13
1. imagePASS-Y1.........................................................................................................................13
2. Secure Watermark-B1 ..............................................................................................................13
3. Barcode Printing Kit-D1 ............................................................................................................13
4. PCL International Font Set-A1..................................................................................................13
B. Universal Send and Fax Options ...................................................................................................14
1. Universal Send Trace & Smooth PDF Kit-A1 ...........................................................................14
2. Universal Send Security Feature Set-D1..................................................................................14
3. Universal Send Digital User Signature Kit-C1..........................................................................14
4. Super G3 FAX Board-AS1........................................................................................................14
5. Super G3 2nd Line Fax Board-AS1..........................................................................................14
6. Super G3 3rd/4th Line Fax Board-AS1.....................................................................................14
7. Remote Fax Kit-A1....................................................................................................................15
C. Accessibility Options......................................................................................................................15
1. Voice Guidance Kit-B2..............................................................................................................15
2. ADF Access Handle-A1............................................................................................................15
IV. Document Storage Capabilities.......................................................................................................16
A. Mail Box .........................................................................................................................................16
B. Network..........................................................................................................................................16
C. Memory Media ...............................................................................................................................17
D. Advanced Box................................................................................................................................17
V. Security Features and Options........................................................................................................18
A. Authentication and Usage Management........................................................................................18
1. Department ID Management ....................................................................................................18
2. UA (Universal Authentication)...................................................................................................18
3. Card Reader Solutions..............................................................................................................18
4. Access Management System ...................................................................................................19
B. Universal Login Manager...............................................................................................................19

Canon
Canon imageRUNNER ADVANCE 6575i/6565i/6555i Service Guide
Canon imageRUNNER ADVANCE 6575i/6565i/6555i Service Guide February 2016
Revision1 Page v
C. Data Management and Security ....................................................................................................20
1. Initialize All Data/Settings Function ..........................................................................................20
2. Document Scan Lock Kit-B1.....................................................................................................21
3. TPM (Trusted Platform Module) ...............................................................................................21
4. HDD Data Erase .......................................................................................................................22
5. HDD Data Erase Scheduler......................................................................................................22
6. HDD Data Encryption Kit ..........................................................................................................22
7. HDD Data Mirroring Kit-J1........................................................................................................22
8. Removable Hard Disk Kit-AL1..................................................................................................23
D. Document Security.........................................................................................................................24
1. Adobe LiveCycle Rights Management ES Server Integration..................................................24
2. PDF/XPS Visible Digital Signature ...........................................................................................24
3. iR-ADV Security Kit-M1 for IEEE 2600 Common Criteria Certification ....................................25
E. Network Security............................................................................................................................26
1. IPSec.........................................................................................................................................26
2. Filtering by Port Number...........................................................................................................26
3. IPv6...........................................................................................................................................26
4. Wireless Security and Authentication.......................................................................................26
F. Device Security..............................................................................................................................27
1. Security Policy Settings ............................................................................................................27
2. Restrict Service Representative Access Function....................................................................27
VI. Software Solutions............................................................................................................................28
A. Document Management and Binding.............................................................................................28
1. imageRUNNER ADVANCE Desktop........................................................................................28
2. imageRUNNER ADVANCE Quick Printing Tool.......................................................................28
3. imageWARE Document Server ................................................................................................28
4. imageWARE Scan Manager DS...............................................................................................28
5. eCopy PDF Pro Office ..............................................................................................................29
B. Scan Management Software..........................................................................................................29
1. Workflow Composer and Connectors.......................................................................................29
2. Authorized Send .......................................................................................................................29
3. uniFLOW (Scanning) ................................................................................................................29
4. ADVANCE Cloud Portal............................................................................................................29
6. eCopy ShareScan.....................................................................................................................30
C. Print/Output Management Software...............................................................................................30
1. Direct Print & Scan for Mobile...................................................................................................30
2. uniFLOW...................................................................................................................................30
3. AA-PRINT (Advanced Anywhere Print)....................................................................................30
4. EFI PrintMe...............................................................................................................................30
D. Device Security and Management Software..................................................................................31
1. AA-PROX (Advanced Authentication – Proximity Card)...........................................................31
2. uniFLOW Device Security & Management...............................................................................31
3. uniFLOW Serverless Secure Print............................................................................................31
4. imageWARE Enterprise Management Console and Plug-ins ..................................................31
5. imageWARE Secure Audit Manager Express ..........................................................................31
6. MEAP Web Connection Kit.......................................................................................................32
7. MDS Cloud................................................................................................................................32
E. Business Workflow Software .........................................................................................................32
1. Forms and Print Services for Salesforce..................................................................................32
2. Enterprise Imaging Platform .....................................................................................................32
VII. Dealer Sales/Service Authorization.................................................................................................33