Canon imageRUNNER ADVANCE C3330 Series User manual

Revision 7.0
imageRUNNER ADVANCE
C3330/C3325/C3320 Series
Service Manual

Introduction
Important Notices
Application
This manual has been issued by Canon Inc. for qualified persons to learn technical theory, installation, maintenance, and repair
of products.
This manual covers all localities where the products are sold. For this reason, there may be information in this manual that does
not apply to your locality.
Corrections
This manual may contain technical inaccuracies or typographical errors due to improvements or changes in products.
When changes occur in applicable products or in the contents of this manual, Canon will release technical information as the
need arises. In the event of major changes in the contents of this manual over a long or short period, Canon will issue a new
edition of this manual.
The following paragraph does not apply to any countries where such provisions are inconsistent with local law.
Trademarks
The product names and company names used in this manual are the registered trademarks of the individual companies.
Copyright
This manual is copyrighted with all rights reserved. Under the copyright laws, this manual may not be copied, reproduced or
translated into another language, in whole or in part, without the consent of Canon Inc.
Copyright CANON INC. 2015
Caution
Use of this manual should be strictly supervised to avoid disclosure of confidential information.
Explanation of Symbols
The following symbols are used throughout this Service Manual.
Symbols Explanation Symbols Explanation
Check.
1x
Remove the claw.
Check visually.
1x
Insert the claw.
Check a sound. Push the part.
Introduction

Symbols Explanation Symbols Explanation
1x
Disconnect the connector. Connect the power cable.
1x
Connect the connector. Disconnect the power cable.
1x
Remove the cable/wire from the
cable guide or wire saddle.
Turn on the power.
1x
Install the cable/wire to the cable
guide or wire saddle.
Turn off the power.
1x
Remove the screw.
1x
Loosen the screw.
1x
Install the screw.
1x
Tighten the screw.
Cleaning is needed. Measurement is needed.
The following rules apply throughout this Service Manual:
1. Each chapter contains sections explaining the purpose of specific functions and the relationship between electrical and
mechanical systems with reference to the timing of operation.
In the diagrams, represents the path of mechanical drive; where a signal name accompanies the symbol, the arrow
indicates the direction of the electric signal.
The expression "turn on the power" means flipping on the power switch, closing the front door, and closing the delivery unit
door, which results in supplying the machine with power.
2. In the digital circuits, '1' is used to indicate that the voltage level of a given signal is "High", while '0' is used to indicate "Low".
(The voltage value, however, differs from circuit to circuit.) In addition, the asterisk (*) as in "DRMD*" indicates that the DRMD
signal goes on when '0'.
In practically all cases, the internal mechanisms of a microprocessor cannot be checked in the field. Therefore, the operations
of the microprocessors used in the machines are not discussed: they are explained in terms of from sensors to the input of
the DC controller PCB and from the output of the DC controller PCB to the loads.
The descriptions in this Service Manual are subject to change without notice for product improvement or other purposes, and
major changes will be communicated in the form of Service Information bulletins.
All service persons are expected to have a good understanding of the contents of this Service Manual and all relevant Service
Information bulletins and be able to identify and isolate faults in the machine.
Introduction

Contents
Safety Precautions...............................................................................................1
Laser Safety........................................................................................................................................ 2
Handling of Laser System................................................................................................................... 2
Turn power switch ON.........................................................................................................................2
Power Supply...................................................................................................................................... 3
Toner Safety........................................................................................................................................3
About Toner..........................................................................................................................................3
Handling Adhered Toner........................................................................................................................3
Notes When Handling a Lithium Battery............................................................................................. 3
Notes Before it Works Serving............................................................................................................ 4
Points to Note at Cleaning...................................................................................................................4
Notes on Assembly/Disassembly........................................................................................................4
Points to Note when Tightening a Screw.................................................................................................5
1. Product Overview.............................................................................................6
Product Lineup.................................................................................................................................... 7
Positioning............................................................................................................................................7
Host machine........................................................................................................................................7
Option.................................................................................................................................................. 8
Features............................................................................................................................................ 11
Product Features................................................................................................................................ 11
Features.............................................................................................................................................11
Specifications.................................................................................................................................... 17
Specifications..................................................................................................................................... 17
Weight and Size..................................................................................................................................18
Productivity.........................................................................................................................................19
Paper type..........................................................................................................................................19
Pickup................................................................................................................................................20
Parts Name....................................................................................................................................... 26
Cross Sectional View...........................................................................................................................26
Control Panel......................................................................................................................................26
2. Technology..................................................................................................... 27
Basic Configuration........................................................................................................................... 28
Functional Configuration......................................................................................................................28
Document Exposure..........................................................................................................................29
Overview............................................................................................................................................ 29
Controls..............................................................................................................................................32
Main Controller..................................................................................................................................38
Overview............................................................................................................................................ 38
Startup Sequence .............................................................................................................................. 40
Shutdown Sequence........................................................................................................................... 40
Controls..............................................................................................................................................41
Security..............................................................................................................................................42
Contents
i

Security Function (Encryption Key, Certificate and Protection of Password)............................................ 43
HDD Encryption Kit (option)................................................................................................................. 50
Laser Exposure System.................................................................................................................... 53
Overview............................................................................................................................................ 53
Specification....................................................................................................................................... 54
1-Polygon 4-Laser Method...................................................................................................................54
Controls..............................................................................................................................................55
Image Formation System.................................................................................................................. 62
Overview............................................................................................................................................ 62
Controls..............................................................................................................................................64
Fixing System....................................................................................................................................97
Overview............................................................................................................................................ 97
Controls..............................................................................................................................................99
Pickup / Feed System..................................................................................................................... 111
Overview.......................................................................................................................................... 111
Controls............................................................................................................................................118
External Auxiliary System................................................................................................................134
Controls............................................................................................................................................134
MEAP.............................................................................................................................................. 143
Function Overview.............................................................................................................................143
Login Service and User Authentication Method................................................................................... 143
About SMS....................................................................................................................................... 148
Settign Procedure..............................................................................................................................155
Maintenance..................................................................................................................................... 173
Troubleshooting................................................................................................................................ 180
Embedded RDS.............................................................................................................................. 185
Product Overview..............................................................................................................................185
Limitations........................................................................................................................................ 186
Service cautions................................................................................................................................187
E-RDS Setup.................................................................................................................................... 187
FAQ................................................................................................................................................. 190
Troubleshooting................................................................................................................................ 192
Error code and strings....................................................................................................................... 195
Updater............................................................................................................................................198
Functional Overview..........................................................................................................................198
Limitations and Cautions....................................................................................................................201
Preparation.......................................................................................................................................202
System Management Operations....................................................................................................... 207
Maintenance..................................................................................................................................... 212
FAQ................................................................................................................................................. 213
DCM................................................................................................................................................ 216
DCM.................................................................................................................................................216
Limitations about Import/Export by "Settings/ Registration"...................................................................217
Import/Export by Service Mode (External)........................................................................................... 218
Import/Export by Service Mode (Internal)............................................................................................ 223
List of items which can be imported.................................................................................................... 227
3. Periodical Service........................................................................................ 241
List of periodically replacement parts, consumable parts and locations for cleaning......................242
Cleaning Parts.................................................................................................................................244
Contents
ii

4. Parts Replacement and Cleaning............................................................... 246
Preface............................................................................................................................................247
Outline..............................................................................................................................................247
Points to Note when Tightening a Screw.............................................................................................247
Parts Replacement / Cleaning Procedure List................................................................................ 248
List of Parts..................................................................................................................................... 250
External Cover.................................................................................................................................. 250
Motor................................................................................................................................................254
Fan.................................................................................................................................................. 255
Clutch...............................................................................................................................................255
Solenoid........................................................................................................................................... 256
Heater.............................................................................................................................................. 256
Sensor..............................................................................................................................................257
Switch.............................................................................................................................................. 259
PCB................................................................................................................................................. 259
List of Connectors........................................................................................................................... 261
External Cover/Interior System....................................................................................................... 277
Fully open the Right Door.................................................................................................................. 277
Removing the Front Door...................................................................................................................277
Removing the Front Fan.................................................................................................................... 278
Removing the Power Supply Cooling Fan........................................................................................... 280
Removing the Primary Transfer High Voltage PCB.............................................................................. 281
Removing the Motor Fan....................................................................................................................283
Removing the Low Voltage Power Supply Unit....................................................................................284
Removing the Secondary Transfer High Voltage PCB..........................................................................285
Removing the Control Panel...............................................................................................................289
Removing the Control Panel CPU PCB...............................................................................................293
Removing the Touch Panel/LCD Unit and the Control Panel Key Switch PCB....................................... 294
Original Exposure System...............................................................................................................295
Removing the Reader Scanner Unit....................................................................................................295
Cleaning the Reader Scanner Unit Scanner Mirror.............................................................................. 299
Controller System............................................................................................................................303
Removing the Controller Cover.......................................................................................................... 303
Removing the HDD........................................................................................................................... 303
Removing the Main Controller PCB.................................................................................................... 306
Removing the DC Controller PCB.......................................................................................................308
Removing the Fax Unit...................................................................................................................... 309
Removing the Controller Fan..............................................................................................................310
Laser Exposure System.................................................................................................................. 315
Removing the Laser Scanner Unit...................................................................................................... 315
Cleaning the Dustproof Glass.............................................................................................................316
Image Formation System................................................................................................................ 318
Removing the Drum Unit....................................................................................................................318
Removing the Developing Unit........................................................................................................... 319
Installing the Developing Unit.............................................................................................................320
Removing the Waste Toner Container................................................................................................ 323
Removing the Secondary Transfer Outer Roller...................................................................................324
Removing the ITB Unit.......................................................................................................................325
Removing the ITB Cleaning Blade......................................................................................................328
Removing the ITB..............................................................................................................................329
Contents
iii

Removing the Primary Transfer Roller (Y/M/C/BK).............................................................................. 333
Removing the Patch Sensor Unit........................................................................................................334
Removing the Waste Toner Drive Unit................................................................................................ 335
Removing the Registration Drive Unit / Duplex Merging Motor / Registration Motor................................336
Removing the Main Drive Unit............................................................................................................338
Removing the Drum Cleaning Pre-exposure LED Unit......................................................................... 341
Remove the Bottle Drive Unit (YM)/(CBk)............................................................................................343
Removing the Waste Toner Gear Holder.............................................................................................349
Removing the Waste Toner Feed Unit................................................................................................ 352
Removing the Intermediate Guide...................................................................................................... 355
Fixing System..................................................................................................................................358
Removing the Fixing Unit...................................................................................................................358
Removing the Fixing Film Unit............................................................................................................358
Removing the Fixing Pressure Roller / Fixing Pressure Roller Shaft Support......................................... 362
Removing the Fixing Drive Unit.......................................................................................................... 364
Pickup/Feed System....................................................................................................................... 365
Removing the Pickup/Feed/Separation Roller (Cassette 1/2,Cassette 3/4(Option))................................365
Removing the Multi-purpose Tray / Feed / Separation Roller................................................................365
Removing the Right Door Unit............................................................................................................368
Removing the First Delivery Unit........................................................................................................ 371
Removing the Second Delivery Unit....................................................................................................372
Removing the Third Delivery Unit....................................................................................................... 374
Removing the Cassette 1 Pickup Unit.................................................................................................374
Removing the Cassette 2 Pickup Unit.................................................................................................376
Removing the Cassette 3/4 Pickup Unit (Option)................................................................................. 377
Removing the Cassette 1 Vertical Path Roller..................................................................................... 379
Removing the Registration Roller....................................................................................................... 382
Removing the Registration Guide Unit................................................................................................ 384
5. Adjustment................................................................................................... 387
Pickup Feed System....................................................................................................................... 388
Image Position Adjustment.................................................................................................................388
Document Exposure System...........................................................................................................391
Service Mode Backup........................................................................................................................391
When Clearing RAM Data of Reader.................................................................................................. 391
Actions after Replacement.............................................................................................................. 393
Hard Disk..........................................................................................................................................393
Main controller PCB...........................................................................................................................395
DC Controller PCB............................................................................................................................ 395
TPM PCB......................................................................................................................................... 395
Flash PCB........................................................................................................................................ 395
Control Panel CPU PCB/LCD Panel/Touch Sheet............................................................................... 396
Developing Unit.................................................................................................................................396
Patch Sensor Unit............................................................................................................................. 396
Pre-Exposure LED Unit......................................................................................................................396
Laser Scanner Unit............................................................................................................................397
After Replacing the Copyboard Glass Unit.......................................................................................... 398
After Replacing the Scanner Unit........................................................................................................399
Contents
iv

6. Troubleshooting...........................................................................................400
Initial Check.....................................................................................................................................401
Initial check items list.........................................................................................................................401
Test Print.........................................................................................................................................402
Overview.......................................................................................................................................... 402
Steps to select the test print TYPE..................................................................................................... 402
How to use the test print.................................................................................................................... 403
Troubleshooting Items.....................................................................................................................407
Inaccurate Right Angle at the Paper Trailing Edge...............................................................................407
Troubleshooting by Forcible Stop of Paper Feed................................................................................. 411
The ITB Unit Cannot Be Removed Due to a Disengagement Error of the Primary Transfer Roller...........413
Operation Check of the Main Controller LEDs................................................................................ 415
Overview.......................................................................................................................................... 415
Startup System Failure Diagnosis...................................................................................................417
The viewpoint of this Startup System Failure Diagnosis....................................................................... 417
Startup Failure Analysis Policy........................................................................................................... 417
Flow A: Identifying the Cause Between the Power Supply or the Main Controller...................................418
Flow B: Control Panel Check Flow......................................................................................................422
Flow C: Execution Flow of Startup System Failure Diagnosis............................................................... 423
Flow D: Flow for identifying the cause of failure in the Main Controller PCB and Flash PCB................... 424
Controller Self Diagnosis.................................................................................................................425
Introduction.......................................................................................................................................425
Debug Log.......................................................................................................................................431
Function Overview.............................................................................................................................431
Saving and Collecting Debug Logs..................................................................................................... 435
Service Mode Relating to Debug Logs................................................................................................ 447
Version Upgrade............................................................................................................................. 448
Overview.......................................................................................................................................... 448
Version Upgrade via SST...................................................................................................................450
Version Upgrade using USB Memory Storage Device..........................................................................456
Version Upgrade via CDS..................................................................................................................464
Error Code List..................................................................................................................................486
Backup/Restore...............................................................................................................................495
Overview.......................................................................................................................................... 495
Backup by main power OFF...............................................................................................................495
Backup/Restoration using SST...........................................................................................................496
Backup/Restoration Using a USB Device............................................................................................500
Formatting the Hard Disk with SST.....................................................................................................502
Formatting FLASH PCB or Hard Disk by Download Mode....................................................................504
7. Error/Jam/Alarm........................................................................................... 506
Overview......................................................................................................................................... 507
Outline..............................................................................................................................................507
Error Code.......................................................................................................................................511
Error Code Details.............................................................................................................................511
Jam Code........................................................................................................................................617
Jam Type..........................................................................................................................................617
Jam screen display specification........................................................................................................ 618
Host machine / Cassette Pedistal....................................................................................................... 618
Contents
v

DADF-AQ1....................................................................................................................................... 620
Inner Finisher-G1.............................................................................................................................. 621
Booklet Finisher-U1/Staple Finisher-U1/Buffer Pass Unit..................................................................... 622
Alarm Code..................................................................................................................................... 624
Alarm Code Details........................................................................................................................... 624
8. Service Mode................................................................................................ 644
Overview......................................................................................................................................... 645
Entering Service Mode...................................................................................................................... 645
Service Mode Menu...........................................................................................................................645
Service mode item explanations.........................................................................................................645
I/O information enhancement............................................................................................................. 646
Display of Error Code/Alarm Code description.....................................................................................647
COPIER> OPTION> BODY, Item Segmentation..................................................................................648
Security features............................................................................................................................... 648
Switching Screen (Level 1 < - > 2)......................................................................................................649
Measures to Perform When Replacing the PCB / Clearing RAM...........................................................650
The data output of the service data print............................................................................................. 651
Introduction of situation mode............................................................................................................ 655
COPIER (Service mode for copier)................................................................................................. 656
DISPLAY (State display mode)...........................................................................................................656
I/O (I/O display mode)........................................................................................................................706
ADJUST (Adjustment mode).............................................................................................................. 718
FUNCTION (Operation / inspection mode).......................................................................................... 810
OPTION (Specification setting mode)................................................................................................. 834
TEST (Print test mode)...................................................................................................................... 947
COUNTER (Counter mode)............................................................................................................... 953
FEEDER (ADF service mode).........................................................................................................979
DISPLAY (State display mode)...........................................................................................................979
ADJUST (Adjustment mode).............................................................................................................. 979
FUNCTION (Operation / inspection mode).......................................................................................... 980
SORTER (Service mode for delivery options).................................................................................982
ADJUST (Adjustment mode).............................................................................................................. 982
FUNCTION (Operation / inspection mode).......................................................................................... 991
OPTION (Specification setting mode)................................................................................................. 994
BOARD (Option board setting mode)..............................................................................................999
OPTION (Specification setting mode)................................................................................................. 999
9. Installation.................................................................................................. 1000
imageRUNNER ADVANCE C3300............................................................................................... 1001
How to Check this Installation Procedure.......................................................................................... 1001
Points to Note at Installation.............................................................................................................1001
Checking before Installation............................................................................................................. 1001
Combination Table of Accessory Installation......................................................................................1003
Unpacking.......................................................................................................................................1003
Checking the Contents.....................................................................................................................1006
Installation Procedure...................................................................................................................... 1007
When Relocating the Machine...................................................................................................... 1038
Platen Cover Type U.....................................................................................................................1040
Contents
vi

Checking the Contents.....................................................................................................................1040
Check Items when Turning OFF the Main Power...............................................................................1040
Installation Outline Drawing..............................................................................................................1040
Installation Procedure...................................................................................................................... 1041
Inner 2way Tray-J1........................................................................................................................1044
Points to Note at Installation.............................................................................................................1044
Checking the contents..................................................................................................................... 1044
Check Items when Turning OFF the Main Power...............................................................................1044
Installation Outline Drawing..............................................................................................................1044
Installation procedure...................................................................................................................... 1045
Checking after Installation................................................................................................................1047
Copy Tray-J2.................................................................................................................................1049
Points to Note at Installation.............................................................................................................1049
Check Items when Turning OFF the Main Power...............................................................................1049
Installation Outline Drawing..............................................................................................................1049
Checking the contents..................................................................................................................... 1049
Installation procedure...................................................................................................................... 1050
Checking after Installation................................................................................................................1052
Copy Card Reader-F1/Copy Card Reader Attachment Kit-B4......................................................1054
Points to Note at Installation.............................................................................................................1054
Check Items when Turning OFF the Main Power...............................................................................1054
Installation Outline Drawing..............................................................................................................1054
Checking the Contents.....................................................................................................................1055
Installation Procedure...................................................................................................................... 1055
Checking after Installation................................................................................................................1066
Utility Tray-A2................................................................................................................................1067
Points to Note when Installing.......................................................................................................... 1067
Checking the Contents.....................................................................................................................1067
Installation Outline Drawing..............................................................................................................1068
Installation Procedure...................................................................................................................... 1068
When Installing the USB Keyboard...................................................................................................1072
Stamp Unit-B1...............................................................................................................................1073
Points to Note at Installation.............................................................................................................1073
Installation Outline Drawing..............................................................................................................1073
Check Items when Turning OFF the Main Power...............................................................................1073
Checking the contents..................................................................................................................... 1074
IInstallation procedure......................................................................................................................1074
Operation Check............................................................................................................................. 1077
Voice Operation Kit-C2..................................................................................................................1078
Points to Note when Installing.......................................................................................................... 1078
Check Items when Turning OFF the Main Power...............................................................................1078
Installation Outline Drawing..............................................................................................................1078
Checking the Contents.....................................................................................................................1079
Installation Procedure...................................................................................................................... 1080
Checking after Installation................................................................................................................1088
Operation Check............................................................................................................................. 1088
USB Device Port-E4......................................................................................................................1090
Points to Note at Installation.............................................................................................................1090
Check Item when Turning OFF the Main Power.................................................................................1090
Installation Outline Drawing..............................................................................................................1090
Checking the Contents.....................................................................................................................1090
Contents
vii

Installation Procedure ..................................................................................................................... 1094
Operation Check ............................................................................................................................ 1106
Voice Guidance Kit-F2 / Voice Guidance Connection Kit for iR-ADV C3300 series..................... 1111
Points to Note when Installing.......................................................................................................... 1111
Check Items when Turning OFF the Main Power...............................................................................1111
Installation Outline Drawing..............................................................................................................1111
Checking the Contents.....................................................................................................................1112
Installation Procedure...................................................................................................................... 1113
Checking the Settings......................................................................................................................1120
Operation Check............................................................................................................................. 1120
Serial Intreface KIT-K2/ Copy Control Interface KIT-A1................................................................1121
Points to Note at Installation.............................................................................................................1121
Check that the main power switch is OFF..........................................................................................1121
Installation Outline Drawing..............................................................................................................1121
Checking the Contents.....................................................................................................................1122
Remove the covers..........................................................................................................................1123
Installation Procedure...................................................................................................................... 1124
Installing the Covers........................................................................................................................ 1127
Document Scan Lock Kit-B1......................................................................................................... 1129
Points to Note at Installation.............................................................................................................1129
Check Items when Turning OFF the Main Power...............................................................................1129
Installation Outline Drawing..............................................................................................................1129
Checking the Contents.....................................................................................................................1130
Installation Procedure...................................................................................................................... 1130
Checking after Installation................................................................................................................1133
Combination of HDD Options........................................................................................................1135
Combination of HDD Options........................................................................................................... 1135
Points to Note Regarding Data Backup/Export...................................................................................1135
Making a Backup of the Data (reference only)................................................................................... 1137
TYPE-1: HDD Data Encryption Kit Installation Procedure ........................................................... 1141
Points to Note at Installation.............................................................................................................1141
Points to Note when Unpacking HDD Data Encryption Kit.................................................................. 1141
Checking the Contents ....................................................................................................................1142
Setting Before Turning OFF the Power............................................................................................. 1142
Check Items when Turning OFF the Main Power...............................................................................1142
Installation Outline Drawing..............................................................................................................1143
Installation Procedure...................................................................................................................... 1143
HDD Initialization Procedure............................................................................................................ 1150
Checking the Security Version..........................................................................................................1151
Checking the Security Mark..............................................................................................................1151
Informing the System Administrator That Installation Is Complete....................................................... 1152
Executing auto gradation adjustment................................................................................................ 1152
Execution of the minimum installation work....................................................................................... 1152
TYPE-2: Removable HDD Kit Installation Procedure....................................................................1153
Points to Note at Installation.............................................................................................................1153
Check Items when Turning OFF the Main Power...............................................................................1153
Installation Outline Drawing..............................................................................................................1153
Checking the Contents.....................................................................................................................1154
Installation Procedure...................................................................................................................... 1155
Checking after Installation................................................................................................................1166
TYPE-3: HDD Data Encryption Kit/ Removable HDD Kit Installation Procedure ......................... 1167
Contents
viii

Points to Note at Installation.............................................................................................................1167
Points to Note when Unpacking HDD Data Encryption & Mirroring Kit................................................. 1167
Checking the Contents.....................................................................................................................1168
Setting Before Turning OFF the Power............................................................................................. 1169
Check Items when Turning OFF the Main Power...............................................................................1169
Installation Outline Drawing..............................................................................................................1170
Installation Procedure...................................................................................................................... 1170
HDD Initialization Procedure............................................................................................................ 1185
Checking the Security Version..........................................................................................................1186
Checking the Security Mark..............................................................................................................1186
Informing the System Administrator That Installation Is Complete....................................................... 1186
Executing auto gradation adjustment................................................................................................ 1187
Execution of the minimum installation work....................................................................................... 1187
APPENDICES..................................................................................................1188
Service Tools.................................................................................................................................1189
Special Tools.................................................................................................................................. 1189
Solvents and Oils............................................................................................................................ 1189
General Circuit Diagram................................................................................................................1190
Backup Data..................................................................................................................................1191
Data Location Lists / Delete Method Lists..........................................................................................1191
Backup / Restore Method Lists (1/2)................................................................................................. 1194
Backup / Restore Method Lists (2/2)................................................................................................. 1197
Detail of HDD partition...................................................................................................................1201
Soft counter specifications............................................................................................................ 1203
Soft counter specifications............................................................................................................... 1203
Removal........................................................................................................................................ 1211
Removal......................................................................................................................................... 1211
Contents
ix

Safety Precautions
Laser Safety..........................................2
Handling of Laser System.....................2
Turn power switch ON...........................2
Power Supply........................................3
Toner Safety..........................................3
Notes When Handling a Lithium
Battery............................................... 3
Notes Before it Works Serving..............4
Points to Note at Cleaning.................... 4
Notes on Assembly/Disassembly..........4

Laser Safety
Since radiation emitted inside this machine is completely confined with protective housings, external covers and interlock
switches, the laser beam cannot escape from the machine during any phase of normal use by users.
Therefore, this machine is classified as a Class 1 laser product under the international standard IEC60825-1 that is regarded as
safe during normal use.
Handling of Laser System
This machine is classified as a Class 1 laser product.
However, inside the machine, Class 3B laser beam is emitted and exposure to the beam may cause eye injuries. Therefore, when
servicing on and around the Laser Assembly, be sure to turn OFF the power of the machine before starting the work.
If you must service while the power is turned ON, be sure to keep the following in mind.
• - Do not use a screwdriver or any tools that reflect laser light.
• - Remove watches, rings and any other objects that act as reflectors before starting the work to prevent eye injuries.
A warning label is affixed to the machine's covers that confine laser beam as shown in the figure.
If you must open the cover and disable the interlock switches for servicing, be sure to prevent the eye from exposure.
The following warnings are given to comply with Safety Principles (EN60950-1).
Dieses Gerät ist der Klasse 1 der Laserprodukte zugeordnet.
Innerhalb des Geräts wird jedoch ein Laserstrahl der Klasse 3B ausgestrahlt, der Augenschäden verursachen kann, wenn man
in diesen Strahl blickt.
Deshalb sollte bei Servicearbeiten an oder in der Nähe der Laserbaugruppe zuerst die Stromversorgung des Geräts
ausgeschaltet werden.
Bei Servicearbeiten, die unbedingt bei eingeschaltetem Gerät durchgeführt werden müssen, auf jeden Fall die folgenden
Vorsichtsmaßnahmen beachten.
• Keine Schraubendreher oder ähnliche Werkzeuge verwenden, die Laserlicht reflektieren können.
• Vor Beginn der Arbeit Uhren, Ringe und ähnliche Gegenstände abnehmen, die als Reflektoren fungieren können, um
Augenschäden zu verhindern.
An den Abdeckungen des Geräts, die das Austreten des Laserstrahls verhindern, sind Warnaufkleber angebracht (siehe
Abbildung).
Müssen für Servicezwecke die Abdeckung geöffnet und die Verriegelungsschalter deaktiviert werden, besondere Vorsicht walten
lassen, damit der Laserstrahl nicht in die Augen gerät.
Turn power switch ON
The machine is equipped with 2 power switches: main power switch and control energy saver key.
The machine goes on when the main power switch is turned on (i.e., other than in low power mode, sleep mode).
Safety Precautions
2

CAUTION:
Do not turn off the main power switch while the progress bar is indicated, during which access is made to the HDD. If
deprived of power, the HDD can suffer a fault (E602).
Power Supply
• As a general rule, do not use extension cords.
If an extension cord must be used, however, use one for local rated voltage and over, untie the cord binding, and insert the
power plug completely into the extension cord outlet to ensure a firm connection between the power cord and the extension
cord.
CAUTION:
Do not plug multiple cords together to an extension cord. It may cause a fire or electrical shock.
• The socket-outlet shall be installed near the equipment and shall be easily accessible.
Toner Safety
About Toner
Toner is a nontoxic matter composed of plastic, iron and a trace of pigments.
CAUTION:
Never throw toner in flames to avoid explosion.
Handling Adhered Toner
• Use dry tissue paper to wipe off toner adhered to skin or clothes and wash in water.
• Never use warm water for cleaning up toner to prevent toner particles from being gelated to soak into fibers permanently.
• Toner particles are reactive with vinyl polymers. Avoid contacting these materials.
Notes When Handling a Lithium Battery
Dispose of used batteries according to the instructions.
Safety Precautions
3

CAUTION:
Risk of explosion if battery is replaced by an incorrect type.
The following warnings are given to comply with Safety Principles (EN60950-1).
CAUTION:
Wenn mit dem falschen Typ ausgewechselt, besteht Explosionsgefahr.
Gebrauchte Batterien gemäß der Anleitung beseitigen.
Notes Before it Works Serving
• At servicing, be sure to turn OFF the power source according to the specified steps and disconnect the power plug.
• Be sure to disconnect the power plug on a regular basis and remove dust and dirt accumulated around the outlet with dry
cloth.
CAUTION:
Leaving the power plug connected for a long time in an environment having a lot of dust, moisture, or oily smoke will
cause a fire. (Because dust accumulated in the surrounding area will absorb moisture and cause an insulation failure)
Points to Note at Cleaning
When performing cleaning using organic solvent such as alcohol, be sure to check that the component of solvent is vaporized
completely before assembling.
Notes on Assembly/Disassembly
Follow the items below to assemble/disassemble the device.
1. Disconnect the power plug to avoid any potential dangers during assembling/disassembling works.
2. If not specially instructed, reverse the order of disassembly to reinstall.
3. Ensure to use the right screw type (length, diameter, etc.) at the right position when assembling.
4. To keep electric conduction, binding screws with washers are used to attach the grounding wire and the varistor. Ensure to
use the right screw type when assembling.
5. Unless it is specially needed, do not operate the device with some parts removed.
6. Never remove the paint-locked screws when disassembling.
Safety Precautions
4

CAUTION:
Double pole/neutral fusing
ACHTUNG
Zweipolige bzw. Neutralleiter-Sicherung
Points to Note when Tightening a Screw
For reduction in weight, thin plates are used in some parts of this machine.
In the case of a screw hole with a triangle mark near it as shown in the figure below, strongly tightening the screw may damage
or deform the screw hole.
In the case of a screw hole with a triangle mark, take care not to apply too much force when tightening the screw.
The recommended torque value is shown below as a reference value.
Type of Screws
RS tight W Sams Binding TP
Fastened member Metal Resin Metal Resin Metal Resin Metal Resin
Tightening torque
(N*m)
M4 Approx.
1.6
Approx.
1.6
Approx.
1.6
Approx.
0.8
Approx.
1.6
Approx.
0.8
Approx.
1.6
Approx.
0.8
M3 Approx.
0.8
Approx.
0.8
Approx.
0.6
Approx.
0.6
Approx.
0.6
Approx.
0.6
Approx.
0.6
Approx.
0.6
* For PCB, refer to the tightening torque value of resin (fastened member).
RS tight
Type of Screws
W Sams Binding TP
Safety Precautions
5

Product Overview
1Product Lineup......................................7
Features..............................................11
Specifications......................................17
Parts Name......................................... 26

Product Lineup
Positioning
㻴㼕㼓㼔㻹㼕㼐㻸㼛㼣Color Lineup
B/W Linup
iR-ADV 500/400 Series
iR-ADV 4200 Series
iR-ADV 6200 Series iR-ADV C7200 Series
iR-ADV C5200 Series
iR-ADV C2200 Series
iR-ADV C350 Series
New Light
࢖ࣥࢼ࣮╔࠸ࡓᵓᡂࡢ࢖ࣛࢫࢺ
Host machine
< Product name >
imageRUNNER ADVANCE C3330 / C3325 / C3320
Underlined (2-digit) numeric figures indicate print speed (ppm: print per minute).
C3330 C3325 C3320
Print Speed (BW/Color) 30/30 ppm 25/25 ppm 20/20 ppm
1. Product Overview
7

Option
■ Pickup / Delivery / Image Reading System Options
[9]
[3]
[7]
[6]
[8]
[2]
[1]
[4]
[5]
[12]
[13]
[16]
[14]
[15]
[17]
[18] [11]
[10]
No. Product name Condition
[1][2] imageRUNNER ADVANCE
C3330/C3325/C3320
--
[3] DADF-AQ1 Cannot be installed with Platen Cover Type U.
[4] Platen Cover Type U Cannot be installed with DADF-AQ1.
[5] 3 Way Unit-D1 --
[6] Stamp Ink Cartridge-C1 DADF-AQ1 is required.
[7] Stamp Unit-B1 DADF-AQ1 is required.
[8] ADF Access Handle-A1 --
[9] Cassette Feeding Unit-AL1 --
[10] FL Cassette-AX1 Option cassette for Cassette 1 (small size)
[11] FL Cassette-AY1 Option cassette for Cassette 2/3/4 (large size)
[12] Copy Tray-J2 3 Way Unit-D1 is required.
[13] Inner 2way Tray-J1 3 Way Unit-D1 is required.
Cannot be installed with Inner Finisher-G1.
Cannot be installed with Booklet Finisher-U1.
Cannot be installed with Staple Finisher-U1.
[14] Inner Finisher-G1 Cannot be installed with Inner 2way Tray-J1.
Cannot be installed with Booklet Finisher-U1.
Cannot be installed with Staple Finisher-U1.
[15] Booklet Finisher-U1 3 Way Unit-D1 is required.
[16] Staple Finisher-U1 3 Way Unit-D1 is required.
[17] Reader Heater Unit-L1 --
[18] Main Body Heater Unit-A1 120V region: Cassette Heater is necessary
230V region (Europe): Reader Heater/Cassette Heater is necessary
1. Product Overview
8