Canon imageRUNNER ADVANCE C5500 Series User manual

Revision 2.0
imageRUNNER ADVANCE
C5500 Series
Service Manual

Introduction
Important Notices
Application
This manual has been issued by Canon Inc. for qualified persons to learn technical theory, installation, maintenance, and repair
of products.
This manual covers all localities where the products are sold. For this reason, there may be information in this manual that does
not apply to your locality.
Corrections
This manual may contain technical inaccuracies or typographical errors due to improvements or changes in products.
When changes occur in applicable products or in the contents of this manual, Canon will release technical information as the
need arises. In the event of major changes in the contents of this manual over a long or short period, Canon will issue a new
edition of this manual.
The following paragraph does not apply to any countries where such provisions are inconsistent with local law.
Trademarks
The product names and company names used in this manual are the registered trademarks of the individual companies.
Copyright
This manual is copyrighted with all rights reserved. Under the copyright laws, this manual may not be copied, reproduced or
translated into another language, in whole or in part, without the consent of Canon Inc.
Copyright CANON INC. 2016
Caution
Use of this manual should be strictly supervised to avoid disclosure of confidential information.
Explanation of Symbols
The following symbols are used throughout this Service Manual.
Symbols Explanation Symbols Explanation
Check.
1x
Remove the claw.
Check visually.
1x
Insert the claw.
Check a sound. Push the part.
Introduction

Symbols Explanation Symbols Explanation
1x
Disconnect the connector. Connect the power cable.
1x
Connect the connector. Disconnect the power cable.
1x
Remove the cable/wire from the
cable guide or wire saddle.
Turn on the power.
1x
Install the cable/wire to the cable
guide or wire saddle.
Turn off the power.
1x
Remove the screw.
1x
Loosen the screw.
1x
Install the screw.
1x
Tighten the screw.
Cleaning is needed. Measurement is needed.
The following rules apply throughout this Service Manual:
1. Each chapter contains sections explaining the purpose of specific functions and the relationship between electrical and
mechanical systems with reference to the timing of operation.
In the diagrams, represents the path of mechanical drive; where a signal name accompanies the symbol, the arrow
indicates the direction of the electric signal.
The expression "turn on the power" means flipping on the power switch, closing the front door, and closing the delivery unit
door, which results in supplying the machine with power.
2. In the digital circuits, '1' is used to indicate that the voltage level of a given signal is "High", while '0' is used to indicate "Low".
(The voltage value, however, differs from circuit to circuit.) In addition, the asterisk (*) as in "DRMD*" indicates that the DRMD
signal goes on when '0'.
In practically all cases, the internal mechanisms of a microprocessor cannot be checked in the field. Therefore, the operations
of the microprocessors used in the machines are not discussed: they are explained in terms of from sensors to the input of
the DC controller PCB and from the output of the DC controller PCB to the loads.
The descriptions in this Service Manual are subject to change without notice for product improvement or other purposes, and
major changes will be communicated in the form of Service Information bulletins.
All service persons are expected to have a good understanding of the contents of this Service Manual and all relevant Service
Information bulletins and be able to identify and isolate faults in the machine.
Introduction

Contents
Safety Precautions...............................................................................................1
Laser Safety........................................................................................................................................ 2
Handling of Laser System................................................................................................................... 2
Turn power switch ON.........................................................................................................................2
Power Supply...................................................................................................................................... 3
Toner Safety........................................................................................................................................3
About Toner..........................................................................................................................................3
Handling Adhered Toner........................................................................................................................3
Notes When Handling a Lithium Battery............................................................................................. 3
Notes Before it Works Serving............................................................................................................ 4
Points to Note at Cleaning...................................................................................................................4
Notes on Assembly/Disassembly........................................................................................................4
1. Product Overview.............................................................................................5
Product Lineup.................................................................................................................................... 6
Host machine........................................................................................................................................6
Options................................................................................................................................................ 7
Features............................................................................................................................................ 11
Product Features................................................................................................................................ 11
Toner Container..................................................................................................................................11
Setup Guide........................................................................................................................................12
Introduction of Situation Mode..............................................................................................................12
Limiting of Color Printing......................................................................................................................13
Specifications.................................................................................................................................... 15
Product Specifications......................................................................................................................... 15
Weight and Size..................................................................................................................................17
Productivity.........................................................................................................................................17
Paper type..........................................................................................................................................17
Parts Name....................................................................................................................................... 26
External View......................................................................................................................................26
Cross Section View............................................................................................................................. 31
Control Panel......................................................................................................................................32
2. Technology..................................................................................................... 33
Basic Configuration........................................................................................................................... 34
Functional Configuration......................................................................................................................34
Original Exposure System.................................................................................................................35
Overview............................................................................................................................................ 35
Magnification Ratio..............................................................................................................................43
Original Size Detection........................................................................................................................ 43
Dust Detection Control.........................................................................................................................44
Image Processing............................................................................................................................... 45
Color displacement correction processing in vertical scanning direction.................................................. 48
Outline of Electric Circuits....................................................................................................................48
Contents
i

Scanner Unit.......................................................................................................................................51
Pickup Feed System........................................................................................................................... 52
Fan.................................................................................................................................................... 59
Power Supply Assembly...................................................................................................................... 60
Controller System..............................................................................................................................61
Specifications / Configuration...............................................................................................................61
Motion Sensor.....................................................................................................................................64
Shutdown Sequence........................................................................................................................... 65
Startup Sequence............................................................................................................................... 66
Laser Exposure System.................................................................................................................... 67
Overview............................................................................................................................................ 67
Laser ON/OFF Control.........................................................................................................................69
Horizontal Scanning Synchronization Control........................................................................................69
Vertical Scanning Synchronization Control............................................................................................70
APC (Auto Power Control)................................................................................................................... 71
Laser Scanner Motor Control............................................................................................................... 71
BD Correction Control......................................................................................................................... 72
Laser Shutter Control.......................................................................................................................... 73
Image Skew Correction Control............................................................................................................74
Image Formation System.................................................................................................................. 75
Overview............................................................................................................................................ 75
Charging Control.................................................................................................................................77
Developing Control..............................................................................................................................82
Primary Transfer Control......................................................................................................................83
Secondary Transfer Control................................................................................................................. 88
Pre-exposure Control.......................................................................................................................... 95
Image Stabilization Control.................................................................................................................. 96
Toner Supply Control.........................................................................................................................102
Waste Toner Feed Control.................................................................................................................113
Other Controls...................................................................................................................................115
Fixing System..................................................................................................................................118
Overview.......................................................................................................................................... 118
Overview of Fixing Temperature Control............................................................................................. 120
Standby temperature control.............................................................................................................. 121
Print temperature control....................................................................................................................122
Down sequence control..................................................................................................................... 123
Fixing Film Edge Cooling Control....................................................................................................... 125
Film Unit Engagement/Disengagement Control................................................................................... 125
Fixing Unit Detection......................................................................................................................... 126
Detection of New Fixing Film Unit.......................................................................................................127
Protection function.............................................................................................................................127
Pickup Feed System....................................................................................................................... 129
Overview.......................................................................................................................................... 129
Cassette Pickup Assembly.................................................................................................................135
Multi-Purpose Tray Pickup Assembly..................................................................................................142
Fixing/Registration Assembly............................................................................................................. 144
Duplex / Delivery Assembly................................................................................................................147
Jam Detection...................................................................................................................................148
External Auxiliary System................................................................................................................150
Counter Control.................................................................................................................................150
Fan Control.......................................................................................................................................152
Contents
ii

Environment Heater Control...............................................................................................................154
Power Supply....................................................................................................................................155
Power-saving Function...................................................................................................................... 156
Quick Startup....................................................................................................................................159
3. Periodical Service........................................................................................ 161
Consumable Parts List.................................................................................................................... 162
Host machine....................................................................................................................................162
Cassette Feeding Unit-AM1 .............................................................................................................. 165
High Capacity Cassette Feeding Unit-A1............................................................................................ 166
Paper Deck Unit-F1...........................................................................................................................166
Booklet Finisher-Y1........................................................................................................................... 167
Staple Finisher-Y1.............................................................................................................................167
Inner Finisher-H1.............................................................................................................................. 167
Cleaning/Check/Adjustment Locations............................................................................................169
Compatibility of Consumable Parts................................................................................................. 171
4. Disassembly/Assembly............................................................................... 172
Preface............................................................................................................................................173
Outline..............................................................................................................................................173
List of Parts..................................................................................................................................... 174
List of Cover..................................................................................................................................... 174
List of Electrical Parts........................................................................................................................ 179
List of Connectors............................................................................................................................. 201
Original Exposure System...............................................................................................................224
Removing the ADF Pre-separation Unit / ADF Separation Roller.......................................................... 224
Removing the ADF Pickup Roller Unit.................................................................................................225
Removing the ADF Pickup Roller and the ADF Feed Roller..................................................................226
Installing the ADF Pickup Roller Unit.................................................................................................. 228
Removing the ADF............................................................................................................................230
Installing the White Plate....................................................................................................................231
Removing the ADF Scanner Unit........................................................................................................233
Cleaning the Paper Back Reading Glass.............................................................................................236
Removing the Rear Cover..................................................................................................................237
Cleaning the Lead Roller 1/2/3........................................................................................................... 238
Removing the ADF Driver PCB.......................................................................................................... 242
Removing the Reader Controller PCB.................................................................................................243
Cleaning the Reader Scanner Unit Scanner Mirror.............................................................................. 245
Removing the Reader Scanner Unit....................................................................................................248
Main Controller System...................................................................................................................252
Removing the HDD........................................................................................................................... 252
Removing the Main Controller PCB.................................................................................................... 253
Removing the Riser PCB................................................................................................................... 255
Opening the Controller Box................................................................................................................258
Removing the DC Controller PCB.......................................................................................................259
Removing the Primary Transfer/Bk Developing Charging High-Voltage Unit..........................................261
Removing the Rear Lower Cover........................................................................................................262
Removing the Power Supply Unit (12 V/24 V)......................................................................................263
Removing the Feed/Drum Driver PCB................................................................................................ 264
Removing the Relay PCB.................................................................................................................. 265
Contents
iii

Removing the Secondary Transfer High Voltage Unit...........................................................................266
Removing the AC Driver PCB............................................................................................................ 268
Removing the Control Panel...............................................................................................................269
Removing the All-night Power Supply PCB......................................................................................... 274
Removing the Developing High-Voltage PCB (YMC)/Charging High-Voltage PCB (YMC).......................275
Laser Control System......................................................................................................................278
Cleaning the Dustproof Glass.............................................................................................................278
Removing the Dustproof Glass Cleaning Pad......................................................................................279
Removing the Laser Scanner Unit...................................................................................................... 279
Image Formation System................................................................................................................ 283
Removing the Toner Filter..................................................................................................................283
Removing the ITB Unit.......................................................................................................................283
Cleaning the Registration Patch Sensor..............................................................................................287
Removing the Registration Patch Sensor (Front), (Middle), (Rear)........................................................288
Removing the ITB Cleaning Unit.........................................................................................................290
Removing the ITB Cleaning Blade Unit............................................................................................... 292
Installing the ITB Cleaning Blade Unit.................................................................................................293
Removing the ITB..............................................................................................................................295
Removing the Primary Transfer Roller (Bk)......................................................................................... 299
Removing the Primary Transfer Roller (C, M, Y)..................................................................................303
Removing the Secondary Transfer Inner Roller................................................................................... 307
Installing the ITB............................................................................................................................... 309
Removing the Waste Toner Container................................................................................................ 317
Pulling out the Process Unit............................................................................................................... 317
Removing the Process Unit................................................................................................................320
Installing the Process Unit..................................................................................................................321
Removing the Drum Unit....................................................................................................................325
Installing the Drum Unit......................................................................................................................326
Removing the Developing Unit........................................................................................................... 328
Installing a New Developing Unit........................................................................................................ 331
Removing the Waste Toner Feed Unit................................................................................................ 333
Removing the Secondary Transfer Roller/Secondary Transfer Separation Guide Unit............................337
Installing the Secondary Transfer Roller/Secondary Transfer Separation Guide Unit..............................339
Removing the Main Drive Unit............................................................................................................341
Removing the Toner Container Front Inner Cover................................................................................346
Removing the Hopper Unit (M)...........................................................................................................349
Removing the Hopper Unit (Y)............................................................................................................351
Removing the Hopper Unit (C)........................................................................................................... 354
Removing the Hopper Unit (Bk)..........................................................................................................357
Fixing System..................................................................................................................................360
Removing the Fixing Unit...................................................................................................................360
Removing the Film Unit......................................................................................................................361
Cleaning the Fixing Shutter Cover...................................................................................................... 365
Cleaning the Fixing Separation Guide.................................................................................................366
Cleaning the Fixing Inlet Guide...........................................................................................................367
Removing the Pressure Roller and Pressure Roller Bearing.................................................................368
Removing the 27T Gear.....................................................................................................................370
Pickup Feed System....................................................................................................................... 372
Cleaning the Secondary Transfer Guide............................................................................................. 372
Cleaning the Feed Contact Guide.......................................................................................................373
Cleaning the Registration Roller......................................................................................................... 373
Contents
iv

Cleaning the Pre-registration Guide Unit............................................................................................. 374
Cleaning the Registration Sensor....................................................................................................... 375
Cleaning the Between-Cassette 1/2 Sensor........................................................................................ 376
Cleaning the Fixing Delivery Guide.....................................................................................................378
Cleaning the Fixing Rear Roller..........................................................................................................379
Cleaning the Fixing Delivery Roller..................................................................................................... 380
Removing the Duplex Feed Upper Rollers...........................................................................................381
Removing the Duplex Feed Lower Roller............................................................................................ 382
Cleaning the Second/Third Delivery Roller, Roller and First, Second, and Third Delivery Rollers............ 383
Removing the Right Rear Cover 1...................................................................................................... 385
Removing the Front Right Cover........................................................................................................ 387
Removing the Reverse Backend Guide and Inner Output Cover...........................................................388
Removing the Second/Third Delivery Unit........................................................................................... 388
Removing the First Delivery Unit........................................................................................................ 390
Removing the Duplex Unit................................................................................................................. 393
Removing the Multi-purpose Tray/Feed/Separation Roller....................................................................394
Removing the Pickup/Delivery/Separation Roller (Cassette 1/2)........................................................... 397
Removing the Right Door...................................................................................................................398
Removing the Cassette 1/2 Pickup Unit.............................................................................................. 401
Removing the Transparency Sensor/Registration Sensor.....................................................................403
5. Adjustment................................................................................................... 406
Pickup Feed System....................................................................................................................... 407
Image Position Adjustment.................................................................................................................407
Geometric Characteristics Adjustment................................................................................................ 410
Original Exposure System...............................................................................................................415
Reader Assembly..............................................................................................................................415
ADF..................................................................................................................................................416
Actions at Parts Replacement.........................................................................................................428
MP Pickup Tray Unit..........................................................................................................................428
DC Controller PCB............................................................................................................................ 428
Control Panel CPU PCB.................................................................................................................... 429
Hard disk.......................................................................................................................................... 430
Laser Scanner Unit............................................................................................................................432
ITB Unit............................................................................................................................................ 433
ITB...................................................................................................................................................433
Secondary Transfer Inner Roller.........................................................................................................433
Secondary Transfer Roller................................................................................................................. 435
Drum Unit......................................................................................................................................... 436
Developing Unit.................................................................................................................................436
Patch Sensor.................................................................................................................................... 436
Reader Controller PCB...................................................................................................................... 436
Scanner Unit (Paper Front)................................................................................................................ 438
Scanner Unit (Paper Back).................................................................................................................438
Copyboard Glass.............................................................................................................................. 439
6. Troubleshooting...........................................................................................440
Initial Check.....................................................................................................................................441
Test Print.........................................................................................................................................442
Overview.......................................................................................................................................... 442
Contents
v

How to use the test print.................................................................................................................... 443
Troubleshooting Items.....................................................................................................................447
Fixing Wrinkle/Jams Caused by Deterioration in the Rib of the Fixing Inlet Guide.................................. 447
Display of "Non-Canon Product" Message.......................................................................................... 448
Forcible stop of paper feed.................................................................................................................449
Controller Self Diagnosis.................................................................................................................452
Preface.............................................................................................................................................452
Overview.......................................................................................................................................... 452
Basic Flowchart.................................................................................................................................454
Boot Method..................................................................................................................................... 455
Diagnosis Result............................................................................................................................... 455
Limitations........................................................................................................................................ 458
Debug Log ......................................................................................................................................459
Overview.......................................................................................................................................... 459
Saving to a USB device using download mode (Method 1)...................................................................463
Saving to a USB Device with Counter Key + Numeric Key (Methods 2 and 4)....................................... 464
Saving to a PC Using SST (Method 3)................................................................................................ 465
Saving to a USB Flash Drive Using Service Mode (Method 5).............................................................. 468
Service Mode Relating to Debug Logs................................................................................................ 468
Collecting the Log of Key Operations..................................................................................................471
Network Packet Capture.................................................................................................................... 472
7. Error/Jam/Alarm........................................................................................... 480
Overview......................................................................................................................................... 481
Location Code...................................................................................................................................481
Pickup Position Code ........................................................................................................................481
Pickup size....................................................................................................................................... 481
Points to Note When Clearing MN-CON..............................................................................................483
Points to Note When Clearing HDD.................................................................................................... 483
Error Code.......................................................................................................................................484
Error Code Details.............................................................................................................................484
Jam Code........................................................................................................................................629
Jam Type..........................................................................................................................................629
Jam screen display specification........................................................................................................ 629
Main Unit.......................................................................................................................................... 630
ADF/ Reader.....................................................................................................................................632
Cassette Feeding Unit-AM1............................................................................................................... 634
High Capacity Cassette Feeding Unit-A1............................................................................................ 635
Paper Deck Unit-F1...........................................................................................................................636
Inner Finisher-H1.............................................................................................................................. 637
Staple Finisher-Y1/ Booklet Finisher-Y1..............................................................................................638
2/4 Hole Puncher Unit-A1.................................................................................................................. 639
Inner 2/4 Hole Puncher-B1.................................................................................................................640
Buffer Pass Unit-L1........................................................................................................................... 641
Alarm Code..................................................................................................................................... 642
Alarm Code Details........................................................................................................................... 642
8. Service Mode................................................................................................ 658
Overview......................................................................................................................................... 659
Contents
vi

Points to Note when Executing Service Mode..................................................................................... 659
Service Mode Menu...........................................................................................................................659
Description of Service Mode Items..................................................................................................... 659
Operation Check of Electrical Components......................................................................................... 660
Enhanced I/O Information.................................................................................................................. 663
Security Support................................................................................................................................665
Switching the Screen Display (Level 1 <->2)....................................................................................... 666
Service Mode Backup........................................................................................................................666
Output of Service Print Data...............................................................................................................667
SITUATION Mode............................................................................................................................. 672
Function to Mask the Screen during Remote Access........................................................................... 672
COPIER...........................................................................................................................................675
DISPLAY.......................................................................................................................................... 675
I/O....................................................................................................................................................767
ADJUST........................................................................................................................................... 786
FUNCTION.......................................................................................................................................867
OPTION .......................................................................................................................................... 899
TEST..............................................................................................................................................1033
COUNTER......................................................................................................................................1040
FEEDER........................................................................................................................................1070
DISPLAY........................................................................................................................................ 1070
ADJUST......................................................................................................................................... 1070
FUNCTION..................................................................................................................................... 1072
OPTION..........................................................................................................................................1074
SORTER....................................................................................................................................... 1075
ADJUST......................................................................................................................................... 1075
FUNCTION..................................................................................................................................... 1086
OPTION .........................................................................................................................................1091
BOARD..........................................................................................................................................1096
OPTION..........................................................................................................................................1096
9. Installation.................................................................................................. 1097
How to Check this Installation Procedure......................................................................................1099
Symbols..........................................................................................................................................1099
Points to Note at Installation..........................................................................................................1100
Checking before Installation..........................................................................................................1101
Checking Power Supply...................................................................................................................1101
Checking the Installation Environment.............................................................................................. 1101
Checking the Installation Space........................................................................................................1101
Points to Note before Installation...................................................................................................... 1101
Combination Table of Accessory Installation................................................................................ 1103
Unpacking..................................................................................................................................... 1104
Checking the Contents..................................................................................................................1105
Installation Procedure....................................................................................................................1106
Removing the Packaging Materials...................................................................................................1106
Installing the Scanner...................................................................................................................... 1109
Installing the Drum Unit....................................................................................................................1109
Setting the Environment Heater Switch............................................................................................. 1117
Installing IC Card Reader (EUR Only)...............................................................................................1117
Setting the Cassette........................................................................................................................ 1123
Contents
vii

Installing Stamp Cartridge ............................................................................................................... 1124
Installing the Cleaning Tool.............................................................................................................. 1125
Securing the Host Machine.............................................................................................................. 1126
Turning the Main Power ON / Setting the Toner Container................................................................. 1126
Host Machine Settings (Starting the Setup Guide)............................................................................. 1127
Other Installations........................................................................................................................... 1129
Installing the Envelope Attachment...................................................................................................1130
Checking after the Installation.......................................................................................................... 1133
Auto Adjust Gradation......................................................................................................................1133
Register Correction Pattern..............................................................................................................1134
Execute the ITB Equilibrium Position Detection................................................................................. 1135
Adjusting Image Position..................................................................................................................1136
Checking Network Connection..........................................................................................................1140
Troubleshooting of Network..............................................................................................................1141
Printer Cover-J1............................................................................................................................ 1142
Points to Note before Installation...................................................................................................... 1142
Checking the Contents.....................................................................................................................1142
Check Items when Turning OFF the Main Power...............................................................................1142
Installation Outline Drawing..............................................................................................................1142
Installation Procedure...................................................................................................................... 1142
Platen Cover Type W.................................................................................................................... 1146
Checking the Contents.....................................................................................................................1146
Check Item When Turning OFF the Main Power................................................................................1146
Installation Outline Drawing ......................................................................................................... 1146
Installation Procedure...................................................................................................................... 1146
NFC Kit-B1 (Flat Control Panel)....................................................................................................1151
Points to Note before Installation...................................................................................................... 1151
Checking the Contents.....................................................................................................................1151
Check Item When Turning OFF the Main Power................................................................................1151
Installation Outline Drawing..............................................................................................................1151
Installation procedure...................................................................................................................... 1151
Setting after Installation....................................................................................................................1159
Reader Heater Unit - J1................................................................................................................ 1160
Checking the Contents.....................................................................................................................1160
Check Item When Turning OFF the Main Power................................................................................1160
Installation Outline Drawing..............................................................................................................1160
Installation Procedure ..................................................................................................................... 1160
Paper Deck Heater Unit-C1...........................................................................................................1165
Checking before Installation............................................................................................................. 1165
Checking the Contents.....................................................................................................................1165
Installation Procedure...................................................................................................................... 1166
Checking after Installation................................................................................................................1175
Inner 2-Way Tray-J1......................................................................................................................1176
Checking the Contents.....................................................................................................................1176
Check Item When Turning OFF the Main Power................................................................................1176
Installation Outline Drawing..............................................................................................................1176
Installation Procedure .................................................................................................................. 1176
Settings after Installation ..............................................................................................................1177
Copy Tray-J2.................................................................................................................................1178
Checking the Contents ................................................................................................................. 1178
Check Item When Turning OFF the Main Power................................................................................1178
Contents
viii

Installation Outline Drawing ......................................................................................................... 1178
Preparation before Installation ..................................................................................................... 1178
Installation Procedure .................................................................................................................. 1179
Settings after installation ..............................................................................................................1180
Utility Tray-B1................................................................................................................................1181
Points to Note when Installing.......................................................................................................... 1181
Checking the Contents.....................................................................................................................1181
Installation Outline Drawing..............................................................................................................1181
Installation Procedure...................................................................................................................... 1181
When Installing the USB Keyboard...................................................................................................1184
Copy Card Reader-F1/Copy Card Reader Attachment-B5........................................................... 1185
Points to Note when Installing.......................................................................................................... 1185
Checking the Contents.....................................................................................................................1185
Check Items when Turning OFF the Main Power...............................................................................1185
Installation Outline Drawing..............................................................................................................1186
Installation...................................................................................................................................... 1186
Checking after Installation................................................................................................................1193
IC Card Reader Box-C1................................................................................................................ 1194
Points to Note when Installing.......................................................................................................... 1194
Check Items when Turning OFF the Main Power...............................................................................1194
Installation Outline Drawing..............................................................................................................1194
Checking the Contents.....................................................................................................................1194
Installation Procedure...................................................................................................................... 1195
Serial Interface Kit-K3, Copy Control Interface Kit-A1...................................................................1201
Points to Note at Installation.............................................................................................................1201
Checking the Contents.....................................................................................................................1201
Check Items When Turning OFF the Main Power.............................................................................. 1202
Installation Outline Drawing..............................................................................................................1202
Installation Procedure...................................................................................................................... 1202
Document Scan Lock Kit-B1......................................................................................................... 1206
Points to Note at Installation.............................................................................................................1206
Checking the Contents.....................................................................................................................1206
Check Items When Turning OFF the Main Power.............................................................................. 1206
Installation Outline Drawing..............................................................................................................1206
Installation Procedure...................................................................................................................... 1206
Checking after Installation................................................................................................................1209
Voice Operation Kit-D1..................................................................................................................1210
Points to Note at Installation.............................................................................................................1210
Checking the Contents.....................................................................................................................1210
Check Items When Turning OFF the Main Power.............................................................................. 1210
Installation Outline Drawing..............................................................................................................1211
Installation Procedure...................................................................................................................... 1211
Checking after Installation................................................................................................................1217
Operation Check............................................................................................................................. 1217
Pre-checks for HDD-related Option...............................................................................................1218
Points to Note at Installation.............................................................................................................1218
Installation Outline Drawing..............................................................................................................1218
Check Item When Turning OFF the Main Power................................................................................1218
Removing the HDD (Preparation)................................................................................................. 1219
[TYPE-1] Option HDD (1TB)......................................................................................................... 1221
Contents
ix

Checking the Contents.....................................................................................................................1221
Check Item When Turning OFF the Main Power................................................................................1221
Installation Procedure...................................................................................................................... 1221
[TYPE-2] Removable HDD Kit.......................................................................................................1224
Checking the Contents.....................................................................................................................1224
Check Item When Turning OFF the Main Power................................................................................1224
Installation Procedure...................................................................................................................... 1224
[TYPE-3] Option HDD (1TB) + Removable HDD Kit..................................................................... 1230
Checking the Contents.....................................................................................................................1230
Check Item When Turning OFF the Main Power................................................................................1230
Installation Procedure...................................................................................................................... 1230
[TYPE-4] Standard HDD + Option HDD (250GB) + HDD Mirroring Kit.........................................1237
Checking the Contents.....................................................................................................................1237
Check Item When Turning OFF the Main Power................................................................................1237
Installation Procedure...................................................................................................................... 1237
[TYPE-5] Standard HDD + Option HDD (250GB) + Removable HDD Kit + HDD Mirroring Kit.....1243
Checking the Contents.....................................................................................................................1243
Check Item When Turning OFF the Main Power................................................................................1243
Installation Procedure...................................................................................................................... 1243
[TYPE-6] 2 Option HDDs (1TB) + HDD Mirroring Kit.................................................................... 1252
Checking the Contents.....................................................................................................................1252
Check Item When Turning OFF the Main Power................................................................................1252
Installation Procedure...................................................................................................................... 1252
[TYPE-7] 2 Option HDDs (1TB) + Removable HDD Kit + HDD Mirroring Kit................................ 1259
Checking the Contents.....................................................................................................................1259
Check Item When Turning OFF the Main Power................................................................................1259
Installation Procedure...................................................................................................................... 1259
Voice Guidance Kit-G1..................................................................................................................1269
Points to Note at Installation.............................................................................................................1269
Checking the Contents.....................................................................................................................1269
Check Items when Turning OFF the Main Power...............................................................................1269
Installation Outline Drawing..............................................................................................................1270
Installation Procedure...................................................................................................................... 1270
Checking after Installation................................................................................................................1276
Operation Check............................................................................................................................. 1276
APPENDICES..................................................................................................1277
Service Tool.................................................................................................................................. 1278
List of Special Tools.........................................................................................................................1278
Solvent/Oil List................................................................................................................................ 1278
General Circuit Diagram................................................................................................................1279
Main Unit General Circuit Diagram....................................................................................................1279
Control Panel Unit General Circuit Diagram.......................................................................................1280
ADF/Reader General Circuit Diagram............................................................................................... 1281
Backup Data..................................................................................................................................1282
Detail of HDD partition...................................................................................................................1292
Software Counter Specifications................................................................................................... 1294
Removal........................................................................................................................................ 1300
Overview........................................................................................................................................ 1300
Contents
x

Work Procedure.............................................................................................................................. 1300
Target PCBs of Automatic Update................................................................................................ 1303
List of Service Modes That Can Be Restored............................................................................... 1304
Contents
xi

Safety Precautions
Laser Safety..........................................2
Handling of Laser System.....................2
Turn power switch ON...........................2
Power Supply........................................3
Toner Safety..........................................3
Notes When Handling a Lithium
Battery............................................... 3
Notes Before it Works Serving..............4
Points to Note at Cleaning.................... 4
Notes on Assembly/Disassembly..........4

Laser Safety
Since radiation emitted inside the machine is completely confined within protective housings, external covers and interlock
switches, the laser beam cannot escape from the machine during any phase of user operation.
Therefore this machine is classified in Class 1 laser products that are regarded as safe during normal use according to
International Standard IEC60825-1.
Handling of Laser System
This machine is classified in Class 1 laser products.
However, inside the machine, Class 3B laser beam is emitted and is hazardous when entered into an eye.
When servicing the area around the laser assembly, be sure to turn off the main power.
If you must service while the power is turned on, be sure to keep the followings:
• Do not use a screwdriver or tools that have a high level of reflectance in the laser path.
• Remove watches and rings before starting the work. (They can reflect the laser beam, possibly hitting an eye.)
The machine's covers that confine laser beam radiation are identified by means of a warning label (Figure). If you must open the
cover and defeat interlock switches, be sure not to enter the laser beam into an eye during the work.
The following warnings are given to comply with Safety Principles (EN60950-1).
Diese Maschine ist der Klasse 1 der Laserprodukte zugeordnet.
Innerhalb der Maschine wird jedoch ein Laserstrahl der Klasse 3B ausgestrahlt und es ist gefährlich, wenn dieser Strahl in die
Augen gerät.
Bei Servicearbeiten am oder in der Nähe des Laserteils zuerst das Hauptgerät abschalten.
Bei Servicearbeiten, die unbedingt bei eingeschaltetem Gerät durchgeführt werden müssen, auf jeden Fall die folgenden
Vorsichtsmaßnahmen beachten.
• Keine stark reflektierenden Schraubenzieher oder ähnliche Werkzeuge direkt in den Lichtpfad des Laserstrahls bringen.
• Vor Beginn der Arbeit Uhren, Ringe und ähnliche Gegenstände abnehmen. (Reflektierende Laserstrahlen könnten sonst in
die Augen geraten.)
Die Geräte-Abdeckungen, die Laserstrahlen reflektieren können, werden durch einen besonderen Warnaufkleber
gekennzeichnet (siehe Bild).
Muss die Abdeckung geöffnet und die Sicherheitssperre ausgeschaltet werden, besondere Vorsicht walten lassen, damit der
Laserstrahl nicht in die Augen gerät.
Turn power switch ON
The machine is equipped with 2 power switches: main power switch and control energy saver key.
Safety Precautions
2

The machine goes on when the main power switch is turned on (i.e., other than in low power mode, sleep mode).
CAUTION:
Do not turn off the main power switch while the progress bar is indicated, during which access is made to the HDD. If
deprived of power, the HDD can suffer a fault (E602).
Power Supply
• As a general rule, do not use extension cords. Using an extension cord may result in a fire or electrical shock.
If an extension cord must be used, however, use one for local rated voltage and over, untie the cord binding, and insert the
power plug completely into the extension cord outlet to ensure a firm connection between the power cord and the extension
cord.
• The socket-outlet shall be installed near the equipment and shall be easily accessible.
Toner Safety
About Toner
Toner is a nontoxic matter composed of plastic, iron and a trace of pigments.
CAUTION:
Never throw toner in flames to avoid explosion.
Handling Adhered Toner
• Use dry tissue paper to wipe off toner adhered to skin or clothes and wash in water.
• Never use warm water for cleaning up toner to prevent toner particles from being gelated to soak into fibers permanently.
• Toner particles are reactive with vinyl polymers. Avoid contacting these materials.
Notes When Handling a Lithium Battery
• RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE.
DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS.
• The following warnings are given to comply with Safety Principles (EN60950-1).
• Wenn mit dem falschen Typ ausgewechselt, besteht Explosionsgefahr.
Gebrauchte Batterien gema"? der Anleitung beseitigen.
Safety Precautions
3

Notes Before it Works Serving
• At servicing, be sure to turn OFF the power source according to the specified steps and disconnect the power plug.
• Leaving the power plug connected for a long time in an environment having a lot of dust, moisture, or oily smoke will cause
a fire. (Because dust accumulated in the surrounding area will absorb moisture and cause an insulation failure)
Be sure to disconnect the power plug on a regular basis and remove dust and dirt accumulated around the outlet with dry
cloth.
Points to Note at Cleaning
When performing cleaning using organic solvent such as alcohol, be sure to check that the component of solvent is vaporized
completely before assembling.
Notes on Assembly/Disassembly
Follow the items below to assemble/disassemble the device.
1. Disconnect the power plug to avoid any potential dangers during assembling/disassembling works.
2. If not specially instructed, reverse the order of disassembly to reinstall.
3. Ensure to use the right screw type (length, diameter, etc.) at the right position when assembling.
4. To keep electric conduction, binding screws with washers are used to attach the grounding wire and the varistor. Ensure to
use the right screw type when assembling.
5. Unless it is specially needed, do not operate the device with some parts removed.
6. Never remove the paint-locked screws when disassembling.
CAUTION:
Double pole/neutral fusing
ACHTUNG
Zweipolige bzw. Neutralleiter-Sicherung
Safety Precautions
4

Product Overview
1Product Lineup......................................6
Features..............................................11
Specifications......................................15
Parts Name......................................... 26

Product Lineup
Host machine
imageRUNNER ADVANCE C5560 / C5550 / C5540 / C5535
The underlined numerical value indicates the print speed (ppm: print per minute).
C5560 C5550 C5540 C5535
Print speed
(BW/Color)
60/60 ppm 50/50 ppm 40/40 ppm 35/35 ppm
Positioning High speed / High image quality Middle Office machine
Target machine: imageRUNNER ADVANCE C5255/C5250/C5240/C5235 series
1. Product Overview
6