Canon imageFORMULA DR-G2140 User manual

• Please read this manual before operating this scanner.
• After you finish reading this manual, store it in a safe place
for future reference.
User Manual

2
FCC REGULATIONS (For 120 V model)
Document Scanner, Model 6130020/6130030/6130040/6130130/
6130140
This device complies with Part 15 of the FCC Rules. Operation is
subject to the following two conditions: (1) This device may not cause
harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
Note: This equipment has been tested and found to comply with the
limits for a Class B digital device, pursuant to Part 15 of the FCC
Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This
equipment generates, uses, and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there
is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio
or television reception, which can be determined by turning the
equipment OFF and ON, the user is encouraged to try to correct the
interference by one or more of the following measures:
– Reorient or relocate the receiving antenna.
– Increase the separation between the equipment and receiver.
– Connect the equipment into an outlet on a circuit different from that
to which the receiver is connected.
– Consult the dealer or an experienced radio/TV technician for help.
Use of shielded cable is required to comply with Class B limits in
Subpart B of Part 15 of FCC Rules.
Do not make any changes or modifications to the equipment unless
otherwise specified in the manual. If such changes or modifications
should be made, you could be required to stop operation of the
equipment.
Canon U.S.A. Inc.
ONE CANON PARK, MELVILLE, NY 11747, U.S.A.
Tel. No. [phone]
RADIO INTERFERENCE REGULATIONS (For 120 V
models)
This digital apparatus does not exceed the Class B limits for radio
noise emissions from digital apparatus as set out in the interference-
causing equipment standard entitled “Digital Apparatus”, ICES-003 of
the Industry Canada.
ENERGY STAR®Office Equipment Program
This program is for U.S.A and Canada.
As an ENERGY STAR®Partner, CANON
ELECTRONICS INC. has determined that this
machine meets the ENERGY STAR®Program
guidelines for energy efficiency.
The ENERGY STAR®Office Equipment Program is
an international program that promotes energy saving through the use
of computers and other office equipment. The program backs the
development and dissemination of products with functions that
effectively reduce energy consumption. It is an open system in which
business proprietors can participate voluntarily. The targeted products
are office equipment, such as computers, monitors, printers, fax,
machine, copiers, and scanners. The standards and logos are uniform
among participating nations.
Für EMVG
Dieses Produkt ist zum Gebrauch im Wohnbereich, Geschäfts-und
Gewerbebereich sowie in Kleinbetrieben vorgesehen.
Model Names
The following name may be provided for the safety regulations in each
sales region of the Document Scanner.
DR-G2140: Model 6130020/6130130
DR-G2110: Model 6130030/6130140
DR-G2090: Model 6130040

3
Reproduction Warning
This device is designed to be used in a legal manner, in accordance
with all applicable laws, including, but not limited to, counterfeit and
copyright laws, as well as laws pertaining to national security.
Any person(s) found to have reproduced any of the following materials
(regardless of whether such reproduction was intentional or not) for
the purpose of misrepresenting such material as the original may be
prosecuted in accordance with the applicable laws and regulations.
• Paper money or bank notes (domestic and foreign)
• Postage stamps, revenue stamps, or other similar stamps
• Stock certificates, bond certificates, promissory notes, cheques, or
other valuable certificates
• Passports, licenses, or other certificates or documents issued by
government officials or agencies
This is not an exhaustive list.
Canon is not responsible for how this scanner is used by an individual.
Please note that certain intellectual property is protected by copyright
law, and copyrighted items may not be reproduced without the
express permission of the copyright holder except for personal or
household use under limited circumstances.
Trademarks
• Canon and the Canon logo are registered trademarks, of Canon Inc.
in the United States and may also be trademarks or registered
trademarks in other countries.
• imageFORMULA is a trademark of CANON ELECTRONICS INC.
• Microsoft, Windows, PowerPoint, and SharePoint are registered
trademarks or trademarks of Microsoft Corporation in the United
States and other countries.
• Microsoft product screen shot(s) reprinted with permission from
Microsoft Corporation.
• ENERGY STAR®is a registered trademark of the United States
Environmental Protection Agency.
• ISIS is a registered trademark of Open Text in the United States.
• iDRSTM SDK 15 Windows 32 - 64 bit technology by Image
Recognition Integrated Systems S.A.
Copyright 1987 - 2019, I.R.I.S. S.A. All rights reserved.
• QR Code is a registered trademark of DENSO WAVE
INCORPORATED in Japan and in other countries.
• Other product and company names herein may be the trademarks
of their respective owners. However, the TM and ®symbols are not
used in this document.
Copyright
Copyright 2018 by CANON ELECTRONICS INC. All rights reserved.
No part of this publication may be reproduced or transmitted in any
form or by any means, electronic or mechanical, including
photocopying and recording, or by any information storage or retrieval
system without the prior written permission of CANON
ELECTRONICS INC.

4
Disclaimers
The information in this document is subject to change without notice.
CANON ELECTRONICS INC. MAKES NO WARRANTY OF ANY
KIND WITH REGARD TO THIS MATERIAL, EITHER EXPRESS OR
IMPLIED, EXPECT AS PROVIDED HEREIN, INCLUDING WITHOUT
LIMITATION, THEREOF, WARRANTIES AS TO MARKETABILITY,
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE
OF USE OR NON-INFRINGEMENT. CANON ELECTRONICS INC.
SHALL NOT BE LIABLE FOR ANY DIRECT, INCIDENTAL, OR
CONSEQUENTIAL DAMAGES OF ANY NATURE, OR LOSSES OR
EXPENSES RESULTING FROM THE USE OF THIS MATERIAL.
CANON ELECTRONICS INC. IS NOT LIABLE FOR THE STORAGE
AND HANDLING OF DOCUMENTS SCANNED WITH THIS
PRODUCT, OR THE STORAGE AND HANDLING OF RESULTING
SCANNED IMAGE DATA.
IF YOU INTEND TO DISCARD THE ORIGINALS OF SCANNED
DOCUMENTS, YOU THE CUSTOMER ARE RESPONSIBLE FOR
INSPECTING THE SCANNED IMAGES AND VERIFYING THAT
DATA IS INTACT.
THE MAXIMUM LIABILITY OF CANON ELECTRONICS INC.
UNDER THIS WARRANTY IS LIMITED TO THE PURCHASE PRICE
OF THE PRODUCT COVERED BY THE WARRANTY.

5
Introduction
Thank you for purchasing the Canon imageFORMULA DR-G2140/
DR-G2110/DR-G2090.
Please read the following manuals carefully and familiarize yourself
with the functions of the scanner before use to ensure you sufficiently
understand the functions and make the most of the scanner’s
capabilities. After reading the manuals, store them in a safe place for
future reference.
Manuals for the Scanner
Documentation for this scanner consists of the following manuals.
●Setup Guide
This describes setup procedures for the scanner. Read this manual
when you first use the scanner.
●User Manual (this manual)
This manual contains the operating procedures of the scanner.
Hint
If you are using Windows, the User Manual (electronic manual) will be
registered to the following location when the software is installed.

6
The following is an example in a certain OS. This may differ depending
on the OS you are using. Symbols Used in This Manual
The following symbols are used in this manual to explain procedures,
restrictions, handling precautions, and instructions that should be
observed for safety. Indicates a warning concerning operations that
may lead to death or injury to persons if not performed correctly.
WARNING
Indicates a caution concerning operations that may lead to injury to
persons, or damage to property if not performed correctly. To use
the scanner safely, always pay attention to these cautions.
CAUTION
Indicates operational requirements and restrictions. Be sure to
read these items carefully to operate the scanner correctly, and
avoid damaging the scanner.
IMPORTANT
Indicates a clarification of an operation, or contains additional
explanations for a procedure. Please read carefully to avoid
machine breakdowns and damage.
Hint
Indicates a reference for operation or supplementary explanation.
Reading these notes is highly recommended.

7
Table of Contents
Introduction ......................................................................... 5
Symbols Used in This Manual...................................................... 6
Before Using the Scanner............................ 9
System Requirements of Software............................... 9
Connecting to a Computer and the Power ................ 10
Interface Connector Locations .............................................. 10
Power Supply Connection..................................................... 10
Connecting to a Computer .................................................... 11
Turning the Power ON ................................................. 13
Turning Off the Power ........................................................... 14
Important Safety Instructions ..................................... 15
Installation Location .............................................................. 15
Power Supply ........................................................................ 16
Moving the Scanner .............................................................. 16
Handling ................................................................................ 16
Disposal ................................................................................ 18
Features of the Scanner.............................................. 19
Names and Functions of Parts ................................... 24
Basic Operation ......................................... 30
Documents ................................................................... 30
Document Feed and Eject Tray Preparation ............. 32
Preparing the Document Feed Tray...................................... 32
Adjusting the Document Guides............................................ 35
Preparing the Document Eject Tray ...................................... 38
Document Feeding Methods....................................... 40
Selecting the Document Feeding Method ............................. 40
Scanning Documents Larger than A3 ................................... 43
Scanning with Carrier Sheets................................................ 45
Long Document Scanning..................................................... 47
Detecting a Document Double Feed ..................................... 49
Count the Number of Document Sheets ............................... 52
Assigning a Function to the Function Key ................ 55
User Mode Operations ............................... 57
About User Mode.......................................................... 57
User Mode Operating Procedure .......................................... 57
Configuring Scanner Driver Settings ..................................... 59
User Mode Functions................................................... 62
Separation Off ....................................................................... 62
New File ................................................................................ 62
Scanner Setting..................................................................... 62
Scan Setting .......................................................................... 63
Count Only ............................................................................ 65
Count Clear ........................................................................... 66
Imprint Test ........................................................................... 66
Maintenance.......................................................................... 67
Network ................................................................................. 68
Scanning Methods ..................................... 70
Selecting a Scan Job ................................................... 70
About the Job Function ......................................................... 70
Scanning with CaptureOnTouch................................. 72
What is CaptureOnTouch?.................................................... 72
Setting the Scanner Driver .......................................... 73
Configuration and Functions of the Scanner Driver .............. 73
Setting Basic Scanning Conditions ....................................... 76
More Advanced Scanning Methods (Batch
Separation).................................................................... 89
Batch Separation (Insert blank page).................................... 89
Batch Separation Using Patch Code Sheets......................... 90

8
About the Canon imageFORMULA Driver
Setting Tool .................................................................. 93
What is Canon imageFORMULA Driver Setting Tool? ......... 93
Start-up of the Canon imageFORMULA Driver Setting
Tool ....................................................................................... 94
Web Menu ................................................... 95
Using the Web Menu.................................................... 95
Displaying the Scanner's Web Menu .................................... 95
Web Menu Pages.................................................................. 97
Web Menu Settings...................................................... 98
Scanner Name Setting .......................................................... 98
Network Setting..................................................................... 98
mDNS Setting ....................................................................... 99
Password Setting ................................................................ 100
Maintenance Setting ........................................................... 100
Maintenance............................................. 102
Daily Maintenance...................................................... 102
Cleaning the Scanner.......................................................... 102
Cleaning the paper detection sensor .................................. 103
Opening and Closing the Upper Unit .................................. 103
Cleaning the Scanning Glass, Roller, and Pad ................... 104
Adjusting the Compression ................................................. 106
Auto Power OFF Function................................................... 106
Power Plug.......................................................................... 106
Replacing the Feed Roller......................................... 107
Roller Replacement Cycle................................................... 107
Checking and Resetting the Page Counter......................... 108
Removing and Reinstalling the Rollers ............................... 110
Detaching and attaching the separation pad
(retard roller cover).................................................... 117
When to Replace the Separation Pad (Retard Roller
Cover) ................................................................................. 117
Detaching the Separation Pad (Retard Roller Cover) ......... 117
Attaching the Separation Pad (Retard Roller Cover) .......... 118
Imprinter Ink Cartridge Replacement and
Cleaning ...................................................................... 119
About the Imprinter.............................................................. 119
Replacing Ink Cartridges ..................................................... 119
Specifying the Printing Position........................................... 122
Cleaning the Imprinter ......................................................... 123
Imprinter Testing ................................................................. 124
Head Cleaning..................................................................... 125
Troubleshooting ....................................... 126
Common Problems and Solutions............................ 126
Software Troubleshooting......................................... 132
Useful tips................................................................... 133
Paper Jam, Skew and Staple Detection
Processing .................................................................. 135
Error Message ............................................................ 136
Uninstalling the Software .......................................... 138
Appendix .................................................. 139
Specifications............................................................. 139
About the Flatbed Scanner Unit .......................................... 141
Options................................................................................ 141
Consumables ...................................................................... 141
Dimensions.......................................................................... 142
Other Specifications .................................................. 143
Imprinter Specifications ....................................................... 143
Index.............................................................................144

9
Before Using the Scanner
System Requirements of Software
To use the scanner, your computer must satisfy the following system
requirements.
Computer
CPU: Intel Core i3 2.13GHz or faster
Memory: 4 GB or more
Hard disk: 10 GB or more available space required for
installation of all software
USB interface: USB3.1 Gen1/USB2.0
Monitor: Resolution of 1024 × 768 (XGA) or better
recommended.
Operating system
• Microsoft Windows 10 (32-bit and 64-bit editions)
• Microsoft Windows 11
• Microsoft Windows Server 2016
• Microsoft Windows Server 2019
• Microsoft Windows Server 2022
This is the environment as of November 2023.
For the latest software support information, go to the Products page
on the Canon website.
Other requirements
• An ISIS-compatible application (Windows only) or a TWAIN-compatible
application that is compatible with the above operating systems.
• .NET Framework 4.6.2 or later
IMPORTANT
• If you connect this scanner to a USB3.1 Gen1 enabled USB port,
some computers may not recognize the scanner. If unrecognized,
connect it to a USB2.0 port.
• Use the USB interface provided as standard with your computer.
However, normal operation is not guaranteed with all USB
interfaces, even if present as standard equipment on the computer.
For details, consult your local authorized Canon dealer.
• Scanning speeds are lower if your computer’s standard USB
interface is USB Full-Speed (equal to USB 1.1.)
• The USB cable you are using should be the one originally included
with the scanner.
• If the CPU, memory, interface card, and other specifications do not
satisfy the installation requirements, the scanning speed may be
greatly reduced and transmission may take a long time.
• Even if the computer satisfies the system requirements, the
scanning speed may vary, depending on the specification of the
computer and the environment.
• The scanner drivers provided with the scanner do not necessarily
operate on all ISIS or TWAIN-compatible applications. For details,
contact your application software retailer.
• In Windows 10 tablet mode, the software may disrupt the display.
Precautions for Use in 64-bit Operating Systems
• The ISIS driver supplied with this product supports scanning with
32bit applications only.

10
Connecting to a Computer and the Power
Connect the scanner to the computer and the power supply. The
scanner can be connected to a USB port or LAN port on the computer.
IMPORTANT
Before connecting the scanner to the computer, verify that the power
of the scanner is OFF. If the power is ON, turn it OFF.
Interface Connector Locations
The USB connector is located on the scanner as shown below.
IMPORTANT
Use only the supplied power cord.
Power Supply Connection
1 Connect the supplied power cord into the power
connector on the back of the scanner. (1)
2 Connect the power cord into an AC outlet. (2)
USB connector
LAN Connector
Power Connector
120 V Type
220 - 240 V Type