Canon imageRUNNER ADVANCE DX 4700 Series User manual

Service Guide

Canon imageRUNNER ADVANCE DX 4700 Series Service Guide
imageRUNNER ADVANCE DX 4700 Series Service Guide September 2022
Revision 7 Page i
Published by
Canon U.S.A., Inc.
One Canon Park
Melville, NY 11747
1-800-OK-CANON
E-Mail: [e-mail]
Canon U.S.A. Homepage: http://www.usa.canon.com
Canon U.S.A. Internet e-Support Center Website: http://www.support.cusa.canon.com
Canon U.S.A. Partner Portal Website: https://partners.usa.canon.com
Distributed in the United States by Canon U.S.A., Inc.
IMPORTANT
THIS SERVICE GUIDE INCLUDES THE INFORMATION RELATING TO THE imageRUNNER
ADVANCE DX 4751i, 4745i, 4735i, and 4725i.
SPECIFICATIONS AND OTHER INFORMATION CONTAINED HEREIN MAY VARY SLIGHTLY FROM
ACTUAL DEVICE VALUES OR THOSE FOUND IN ADVERTISING AND OTHER PRINTED MATTER.
USE OF THIS SERVICE GUIDE SHOULD BE STRICTLY SUPERVISED TO AVOID DISCLOSURE OF
CONFIDENTIAL INFORMATION.
ALL PRICES LISTED ARE SUBJECT TO CHANGE WITHOUT NOTICE.
PART NUMBERS LISTED MAY BE CHANGED WITHOUT NOTICE TO REFLECT ENGINEERING
REVISIONS.
REVISION HISTORY
Revision
Date
Sections
Details
— March 2020 All
Release of the imageRUNNER ADVANCE DX 4700
Series Service Guide.
1 April 2020 IX-N
Includes an update to the imageRUNNER ADVANCE DX
4700 Series drum yields.
2 May 2020 All
Introduces the availability of the imageRUNNER
ADVANCE DX 4745i and 4735i.
3 October 2020 I
Introduces Unified Firmware Platform V3.11 and its
features.
4 March 2021 I
Introduces Unified Firmware Platform V3.12 and its
features.
5 February 2022 I, III, IX
Updates NFC option to no longer being available for
purchase.
6 April 2022 I
•Introduces Unified Firmware Platform V3.13 and its
features.
•Updates the MiCard option to no longer being available
for purchase.
7 September 2022 I
Updates references of the Unified Firmware Platform to
the UFP Features Reference Manual.

Canon imageRUNNER ADVANCE DX 4700 Series Service Guide
imageRUNNER ADVANCE DX 4700 Series Service Guide September 2022
Revision 7 Page ii
COPYRIGHTS AND TRADEMARKS
This Service Guide is the property of Canon U.S.A., Inc.
© Canon U.S.A., Inc. 2022. All rights reserved.
Canon, imageRUNNER ADVANCE DX, and Always Ask for Canon Genuine Toner, Parts & Supplies are registered
trademarks of Canon Inc. imageWARE is a registered trademark of Canon U.S.A., Inc.
All other company names and product names may be trademarks or registered trademarks of their respective
owners, and are hereby acknowledged.
LEGAL NOTICES
The information contained in this Service Guide constitutes confidential information of Canon U.S.A., Inc.
Pursuant to the authorized Service Agreement with Canon U.S.A., Inc., this Service Guide is solely for reference
purposes and may be used only by an authorized Service Provider of Canon U.S.A., Inc. No part of this Service
Guide may be reproduced or transmitted in any form by any means, electronic or mechanical, for any purpose without
the prior written consent of Canon U.S.A., Inc., except as expressly permitted herein.
Pursuant to the authorized Service Agreement with Canon U.S.A., Inc., the Service Provider agrees to indemnify
Canon U.S.A., Inc. and to hold it harmless from and against all claims arising out of Service Provider’s possession,
use, or misuse of this Service Guide.
As an authorized Canon dealership for the imageRUNNER ADVANCE DX 4700 Series, you agree that the
imageRUNNER ADVANCE DX 4700 Series and its related hardware/software accessories will not be exported from
the United States except in strict accordance with the Export Administration Regulations of the U.S. Department of
Commerce and other U.S. laws and regulations controlling exports from the United States.
Canon U.S.A., Inc. from time to time updates this online Service Guide and may modify the information and/or
specifications contained in it at any time without notice. Additionally, all prices and availability dates listed herein are
subject to change without notice. The latest version is available online at the Partner Portal and e-Support Websites
noted above. Please make certain that you are using the latest version. Specimens of Web pages included herein are
for illustration purposes only.
DISCLAIMER
NEITHER CANON NOR ITS SUPPLIERS NOR ANY AUTHORIZED SERVICE PROVIDER SHALL BE
LIABLE FOR PERSONAL INJURY OR PROPERTY DAMAGE (UNLESS CAUSED SOLELY AND
DIRECTLY BY THE NEGLIGENCE OF CANON OR ANY AUTHORIZED SERVICE PROVIDER), LOSS
OF REVENUE OR PROFIT, FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS,
EXPENDITURES FOR SUBSTITUTE EQUIPMENT OR SERVICES, LOSS OR CORRUPTION OF
DATA, INCLUDING, WITHOUT LIMITATION, DATA STORED ON THE PRODUCT’S HARD DISK
DRIVE, STORAGE CHARGES OR OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES
CAUSED BY THE USE, MISUSE OR INABILITY TO USE THE PRODUCT, REGARDLESS OF THE
LEGAL THEORY ON WHICH THE CLAIM IS BASED AND EVEN IF CANON OR ITS SUPPLIERS OR
ANY AUTHORIZED SERVICE PROVIDER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES. NOR SHALL RECOVERY OF ANY KIND AGAINST CANON OR ITS SUPPLIERS OR
ANY AUTHORIZED SERVICE PROVIDER BE GREATER IN AMOUNT THAN THE PURCHASE PRICE
OF THE PRODUCT CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING,
THE PURCHASER ASSUMES ALL RISKS AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO
PERSONS AND THE PROPERTY OF THE PURCHASER OR OTHERS ARISING OUT OF THE
POSSESSION, USE, MISUSE, OR INABILITY TO USE THE PRODUCT NOT CAUSED SOLELY AND
DIRECTLY BY THE NEGLIGENCE OF CANON OR ANY AUTHORIZED SERVICE PROVIDER.

Canon imageRUNNER ADVANCE DX 4700 Series Service Guide
imageRUNNER ADVANCE DX 4700 Series Service Guide September 2022
Revision 7 Page iii
Contents
I. Product Overview, New Features, Configuration, and Monthly Print/Copy Volume - 1
A. Overview ------------------------------------------------------------------------------------------------------------- 1
B. Unified Firmware Platform-------------------------------------------------------------------------------------- 2
C. Data Backup Service --------------------------------------------------------------------------------------------- 3
D. Configuration ------------------------------------------------------------------------------------------------------- 4
E. Monthly Copy/Print Volume -----------------------------------------------------------------------------------10
II. Hardware Accessory Options--------------------------------------------------------------------------11
A. Single Pass DADF-C1 ------------------------------------------------------------------------------------------- 11
B. DADF-BA1 ---------------------------------------------------------------------------------------------------------- 11
C. Platen Cover Type-Y2 ------------------------------------------------------------------------------------------- 11
D. Cassette Feeding Unit-AN1 -----------------------------------------------------------------------------------11
E. High Capacity Cassette Feeding Unit-B1 -----------------------------------------------------------------11
F. Cabinet Type-Q---------------------------------------------------------------------------------------------------- 11
G. Paper Deck Unit-F1 ---------------------------------------------------------------------------------------------- 12
H. Envelope Feeding Attachment-D1 --------------------------------------------------------------------------12
I. Staple Finisher-Y1------------------------------------------------------------------------------------------------ 12
J. Booklet Finisher-Y1---------------------------------------------------------------------------------------------- 12
K. 2/3 Hole Puncher Unit-A1 -------------------------------------------------------------------------------------- 12
L. Inner Finisher-J1-------------------------------------------------------------------------------------------------- 13
M. Inner 2/3 Hole Puncher-C1------------------------------------------------------------------------------------- 13
N. Inner 2Way Tray-L1 ---------------------------------------------------------------------------------------------- 13
O. Card Reader-F1---------------------------------------------------------------------------------------------------- 13
P. Numeric Keypad-A1 --------------------------------------------------------------------------------------------- 13
Q. IC Card Reader Box for Numeric Keypad-A1------------------------------------------------------------13
III. System Options---------------------------------------------------------------------------------------------14
A. Copy and Print Options ---------------------------------------------------------------------------------------- 14
1. PCL International Font Set-A1----------------------------------------------------------------------------- 14
2. Barcode Printing Kit-D1 ------------------------------------------------------------------------------------- 14
B. Fax Options -------------------------------------------------------------------------------------------------------- 15
1. Super G3 FAX Board-BF1---------------------------------------------------------------------------------- 15
2. Super G3 2nd Line Fax Board-BF1 ----------------------------------------------------------------------15
3. Super G3 3rd/4th Line Fax Board-AS2------------------------------------------------------------------ 15
4. IP FAX Expansion Kit-B1 ----------------------------------------------------------------------------------- 15
5. Remote Fax Kit-A1 ------------------------------------------------------------------------------------------- 15
C. Data Security and Wireless Options -----------------------------------------------------------------------16
1. iR-ADV Security Kit-AN1 for IEEE 2600.1 Common Criteria Certification ----------------------16
2. HDD Mirroring Kit-J1 ----------------------------------------------------------------------------------------- 16
3. 2.5 inch/250 GB HDD-N1 -----------------------------------------------------------------------------------16
4. 2.5 inch/1 TB HDD-P1 --------------------------------------------------------------------------------------- 16
5. Connection Kit for Bluetooth LE--------------------------------------------------------------------------- 17
6. NFC Kit-E1 ----------------------------------------------------------------------------------------------------- 17
D. Accessibility Options ------------------------------------------------------------------------------------------- 18
1. Voice Guidance Kit-G1 -------------------------------------------------------------------------------------- 18
2. Voice Operation Kit-D1 -------------------------------------------------------------------------------------- 18
3. ADF Access Handle-A1 ------------------------------------------------------------------------------------- 18

Canon imageRUNNER ADVANCE DX 4700 Series Service Guide
imageRUNNER ADVANCE DX 4700 Series Service Guide September 2022
Revision 7 Page iv
IV. Storage Capabilities---------------------------------------------------------------------------------------19
A. Mail Box ------------------------------------------------------------------------------------------------------------- 19
B. Advanced Box ----------------------------------------------------------------------------------------------------- 20
1. Shared Folders ------------------------------------------------------------------------------------------------ 20
2. Personal Folders---------------------------------------------------------------------------------------------- 20
C. Network -------------------------------------------------------------------------------------------------------------- 21
D. Memory Media ----------------------------------------------------------------------------------------------------- 21
V. Security Features ------------------------------------------------------------------------------------------22
A. Device Authentication ------------------------------------------------------------------------------------------ 22
1. ULM (Universal Login Manager) --------------------------------------------------------------------------22
2. Department ID Management------------------------------------------------------------------------------- 22
3. UA (Universal Authentication) -----------------------------------------------------------------------------23
4. Access Management System------------------------------------------------------------------------------ 23
5. uniFLOW Online Express----------------------------------------------------------------------------------- 23
B. Device Security---------------------------------------------------------------------------------------------------- 24
1. Verify System at Startup ------------------------------------------------------------------------------------ 24
2. SIEM (Security Information and Event Management) Integration --------------------------------24
3. McAfee Embedded Control--------------------------------------------------------------------------------- 24
4. Security Policy Function------------------------------------------------------------------------------------- 25
C. Data Security------------------------------------------------------------------------------------------------------- 26
1. Initialize All Data/Settings Function-----------------------------------------------------------------------26
2. TPM (Trusted Platform Module)--------------------------------------------------------------------------- 27
3. HDD Data Erase Kit------------------------------------------------------------------------------------------ 28
4. HDD Data Encryption Kit------------------------------------------------------------------------------------28
5. HDD Mirroring Kit --------------------------------------------------------------------------------------------- 28
6. Digital User Signature PDF--------------------------------------------------------------------------------- 28
7. Encrypted Secure Print-------------------------------------------------------------------------------------- 28
D. Document Security----------------------------------------------------------------------------------------------- 29
1. PDF Visible Digital Signature ------------------------------------------------------------------------------29
2. Adobe LiveCycle Rights Management ES Server Integration -------------------------------------29
3. Secure Watermark-------------------------------------------------------------------------------------------- 30
4. Force Print of Recognition Information ------------------------------------------------------------------30
E. Network Security ------------------------------------------------------------------------------------------------- 31
1. IP Address and MAC Address Filters -------------------------------------------------------------------- 31
2. Encryption and Authentication----------------------------------------------------------------------------- 32
3. Network Port and Application Access Control ---------------------------------------------------------32
VI. Software Solutions ----------------------------------------------------------------------------------------33
A. Document Management and Binding Software--------------------------------------------------------- 33
1. imageRUNNER ADVANCE Desktop--------------------------------------------------------------------- 33
2. imageRUNNER ADVANCE Quick Printing Tool ------------------------------------------------------33
3. Therefore ------------------------------------------------------------------------------------------------------- 34
4. eCopy PDF Pro Office --------------------------------------------------------------------------------------- 34
B. Scan Management Software ---------------------------------------------------------------------------------- 35
1. Authorized Send ---------------------------------------------------------------------------------------------- 35
2. uniFLOW (Scanning)----------------------------------------------------------------------------------------- 35
3. Cloud Portal for imageRUNNER ADVANCE DX------------------------------------------------------ 35
4. eCopy ShareScan -------------------------------------------------------------------------------------------- 35
C. Print/Output Management Software ------------------------------------------------------------------------36
1. Direct Print & Scan for Mobile -----------------------------------------------------------------------------36
2. uniFLOW-------------------------------------------------------------------------------------------------------- 36
3. uniFLOW Online ---------------------------------------------------------------------------------------------- 37
4. AA-PRINT (Advanced Anywhere-Print) -----------------------------------------------------------------37
5. EFI PrintMe----------------------------------------------------------------------------------------------------- 38
6. Canon Mobile Printing --------------------------------------------------------------------------------------- 38

Canon imageRUNNER ADVANCE DX 4700 Series Service Guide
imageRUNNER ADVANCE DX 4700 Series Service Guide September 2022
Revision 7 Page v
D. Device Security and Management Software ------------------------------------------------------------- 39
1. imageWARE Enterprise Management Console and Plug-ins--------------------------------------39
2. uniFLOW Device Security & Management -------------------------------------------------------------39
3. uniFLOW Serverless Secure Print------------------------------------------------------------------------39
4. imageWARE Secure Audit Manager Express ---------------------------------------------------------40
5. MEAP Web ----------------------------------------------------------------------------------------------------- 40
E. Business Workflow Software---------------------------------------------------------------------------------41
1. Forms and Print Services for Salesforce----------------------------------------------------------------41
2. Enterprise Imaging Platform ------------------------------------------------------------------------------- 41
VII. Dealer Sales/Service Authorization ------------------------------------------------------------------42
VIII. Educational Training --------------------------------------------------------------------------------------42
A. Training Program Overview -----------------------------------------------------------------------------------42
B. imageRUNNER ADVANCE DX 4700 Series Training --------------------------------------------------42
1. Learning Path for New Service Technicians -----------------------------------------------------------42
2. Learning Path for Technicians with imageRUNNER ADVANCE 4000 and 4200 Certification
-------------------------------------------------------------------------------------------------------------------- 42
3. Recommended Training for Technicians with imageRUNNER ADVANCE 4500 III
Certification----------------------------------------------------------------------------------------------------- 43
C. Certification -------------------------------------------------------------------------------------------------------- 43
D. Who Should Attend ---------------------------------------------------------------------------------------------- 43
E. Course Format----------------------------------------------------------------------------------------------------- 43
F. Training Facilities ------------------------------------------------------------------------------------------------ 44
G. Course Equipment ----------------------------------------------------------------------------------------------- 44
H. Service Materials ------------------------------------------------------------------------------------------------- 44
I. uniFLOW Online Training-------------------------------------------------------------------------------------- 44
J. uniFLOW Online Express Training ------------------------------------------------------------------------- 45
K. Data Backup Service Training-------------------------------------------------------------------------------- 45
IX. Servicing Notes ---------------------------------------------------------------------------------------------46
A. Power and Plug Requirements------------------------------------------------------------------------------- 46
B. Installation Space Requirements---------------------------------------------------------------------------- 48
C. Estimated Installation Times ---------------------------------------------------------------------------------50
D. Serviceability ------------------------------------------------------------------------------------------------------ 51
E. Remote Services-------------------------------------------------------------------------------------------------- 52
1. imageWARE Remote ---------------------------------------------------------------------------------------- 52
2. Content Delivery System------------------------------------------------------------------------------------ 54
3. Remote Services Suite -------------------------------------------------------------------------------------- 57
F. Device Configuration Management------------------------------------------------------------------------- 58
1. DCM (Device Configuration Manager)-------------------------------------------------------------------58
2. Device Migration Navigator--------------------------------------------------------------------------------- 58
G. LMS (License Management System) -----------------------------------------------------------------------59
H. Content Delivery System Website -------------------------------------------------------------------------- 60
I. Recommended System Engineer Requirements------------------------------------------------------- 61
J. Firmware Upgrades Using the Service Support Tool-------------------------------------------------62
L. Hard Disk Drive Handling -------------------------------------------------------------------------------------- 63
M. Special Tools, Solvents and Oils ----------------------------------------------------------------------------64
N. Consumables ------------------------------------------------------------------------------------------------------ 64
O. Consumable Parts------------------------------------------------------------------------------------------------ 65
P. Periodic Replacement Parts ----------------------------------------------------------------------------------69
Q. Periodic Maintenance ------------------------------------------------------------------------------------------- 70

Canon imageRUNNER ADVANCE DX 4700 Series Service Guide
imageRUNNER ADVANCE DX 4700 Series Service Guide September 2022
Revision 7 Page vi
R. Counters------------------------------------------------------------------------------------------------------------- 72
1. Soft Counters -------------------------------------------------------------------------------------------------- 72
2. MEAP Counter ------------------------------------------------------------------------------------------------ 74
3. Toner Bottle Counters --------------------------------------------------------------------------------------- 75
X. Limited Warranty Support-------------------------------------------------------------------------------76
A. Limited Warranty Conditions --------------------------------------------------------------------------------- 76
B. GPR-57 Drum Unit Limited Warranty-----------------------------------------------------------------------76
C. Warranty Programs ---------------------------------------------------------------------------------------------- 77
1. Flat-Rate Program-------------------------------------------------------------------------------------------- 77
2. Warranty Parts for Repair----------------------------------------------------------------------------------- 77
3. e-Tag------------------------------------------------------------------------------------------------------------- 77
4. Parts Support Program -------------------------------------------------------------------------------------- 77
XI. Product Technical Support Offerings ---------------------------------------------------------------78
A. Canon USA Technical Support Center --------------------------------------------------------------------78
B. Technical Support Escalation --------------------------------------------------------------------------------79
C. Internet Support--------------------------------------------------------------------------------------------------- 80
D. Canon USA’s Partner Portal Website ---------------------------------------------------------------------- 80
XII. Appendix ------------------------------------------------------------------------------------------------------81
A. Specifications------------------------------------------------------------------------------------------------------ 81
B. Canon imageRUNNER ADVANCE DX 4700 Series Limited Warranty ---------------------------96
C. List of Tables------------------------------------------------------------------------------------------------------- 97
D. List of Figures ----------------------------------------------------------------------------------------------------- 98

Canon imageRUNNER ADVANCE DX 4700 Series Service Guide
imageRUNNER ADVANCE DX 4700 Series Service Guide September 2022
Revision 7 Page 1
I. Product Overview, New Features, Configuration, and Monthly Print/Copy
Volume
A. Overview
The Canon imageRUNNER ADVANCE DX 4700 Series consists of the
imageRUNNER ADVANCE DX 4751i, 4745i, 4735i, and 4725i.
The imageRUNNER ADVANCE DX 4700 Series machines come
standard-equipped with UFP V3.10.
The imageRUNNER ADVANCE DX 4700 Series prints in B&W
(Black-and-White), and brings the following capabilities to users in a mid- to
low-volume office environment:
•Prints in speeds of up to 51 ppm (pages-per-minute), 45 ppm, 35 ppm, or
25 ppm, on LTR (letter-sized) paper, depending on the model purchased.
•Standard Universal Send, ULM (Universal Login Manager)1, UFR II, PCL6,
Adobe PostScript 3, PDF/XPS/TIFF/JPEG Direct Printing, Remote
Operator’s Software Kit, Wireless LAN support, HDD Encryption Kit, and
Scan to Word and PowerPoint (OOXML).
•A 200-sheet (LTR) capacity, single-pass, automatic duplex, document feeder
(standard on the imageRUNNER ADVANCE DX 4751i and 4745i; optional
for the imageRUNNER ADVANCE 4735i and 4725i) with two-sided B&W and
color scanning speeds of up to 270 ipm (images per minute), at a scanning
resolution of 300 dpi.
•A 10.1” WSVGA with soft keys, flat, adjustable control panel with flick and
pinch and drag-and-drop actions, similar to the technology used on
smartphones. The flat control panel supports video guidance for
maintenance.
•Standard 250 GB hard disk drive, with an option to expand the machine’s
hard disk drive to 1 TB.
•A maximum paper size of 11 3/4” x 17” is supported. Multiple paper sources
can hold a maximum of 6,350 sheets.
•Standard Remote Operator's Software Kit, which enables the control panel
screens to be emulated on a networked computer, so users (with a physical
impairment, for example), can specify settings, and access the control panel
remotely.
•uniFLOW Online and uniFLOW Online Express support.
•An Authentication System that enables users to personalize and customize
their displays, settings, and functions.
•Direct connection to the machine from mobile devices through the
Wireless LAN.
1 ULM is available as a download, and the customer must have an Internet connection. To download ULM, contact
a local authorized Canon dealer.

Canon imageRUNNER ADVANCE DX 4700 Series Service Guide
imageRUNNER ADVANCE DX 4700 Series Service Guide September 2022
Revision 7 Page 2
B. Unified Firmware Platform
The UFP (Unified Firmware Platform) provides a common firmware base
across all imageRUNNER ADVANCE DX devices. This makes it possible to
unify development, and reflect the same functions and the latest specifications
in all supported imageRUNNER ADVANCE DX devices.
UFP updates are performed on a regular basis, and include new specifications
and enhancements. Critical bug fix firmware updates are released as needed.
The UFP offers the following features and benefits to the imageRUNNER
ADVANCE DX devices.
•Consistent firmware updates across the imageRUNNER ADVANCE DX
devices in your fleet.
•New features and error fixes are applied to all imageRUNNER ADVANCE
DX devices in your fleet at one time.
See the Unified Firmware Platform Features Reference Manual available on
the Partner Portal and e-Support for the latest UFP release available for this
model series, and the new features introduced with that release.

Canon imageRUNNER ADVANCE DX 4700 Series Service Guide
imageRUNNER ADVANCE DX 4700 Series Service Guide September 2022
Revision 7 Page 3
C. Data Backup Service
The Data Backup Service automatically backs up data to a cloud-based server
that is hosted by Canon Business Imaging Online. The end-user administrator
can execute the Data Backup Service. The Data Backup Service backs up the
imageRUNNER ADVANCE DX Series device’s User mode settings, Address
Book, Registration Settings, Quick Menu Settings, Main Menu Settings, Box
Settings, Universal Data Settings, Personal Settings, and Service Mode
Settings. Customer data is not backed up to the Data Backup Service, with the
exception of the Address Book.
The service technician can restore the address book and settings listed above
from the cloud-based server to the existing or replaced Hard Disk Drive of the
imageRUNNER ADVANCE DX Series device.
Training is required for the servicing dealer to enroll in the Data Backup
Service, and for the service technician to receive support from the Technical
Support Center. Refer to the Canon USA’s e-Support Center Website Training
Center for details.

Canon imageRUNNER ADVANCE DX 4700 Series Service Guide
imageRUNNER ADVANCE DX 4700 Series Service Guide September 2022
Revision 7 Page 4
D. Configuration
Note: All configurations shown are for reference purposes only, and are
subject to change without notice. Please refer to the Dealer Price List on the
Partner Portal for the most up-to-date item numbers.
Table 1 – Configuration
Item
Part Number2
imageRUNNER ADVANCE DX 4751i with the optional Inner Finisher-J1 and
High Capacity Cassette Feeding Unit-B1
imageRUNNER ADVANCE DX 4751i
3, 4
4053C002AA
imageRUNNER ADVANCE DX 4745i3, 4
4054C003AA
imageRUNNER ADVANCE DX 4735i3, 5
4055C002AA
imageRUNNER ADVANCE DX 4725i
3, 5
4056C002AA
2 Part numbers are subject to change without notice.
3 Ships standard with 2 x 550-sheet Paper Cassettes, UFRII/PCL/PS Printing, Direct PDF/XPS Printing, Color
Universal Send with PDF High Compression, Encrypted PDF, Digital Signature PDF (Device and User) Trace and
Smooth PDF, Searchable PDF/XPS, OOXML (Scan to PPT and Word), Universal Login Manager (requires
download), uniFLOW Online Express, Access Management System, HDD Data Erase, Data Encryption
(FIPS-140-2), IP Sec, Encrypted Secure Print, Secure Watermark, Web Browser, Color Image Reader, Ethernet
1000Base-T/100Base-TX/10Base-T,USB 2.0/3.0 High Speed Connectivity, Wi-Fi Connectivity, Remote Operator's
Software Kit, Color Network ScanGear and Drum Unit.
4 Ships standard with Single Pass DADF-C1.
5 Choose one of following three options: Single-Pass DADF-C1, DADF-BA1, or Platen Cover Type-Y2.

Canon imageRUNNER ADVANCE DX 4700 Series Service Guide
imageRUNNER ADVANCE DX 4700 Series Service Guide September 2022
Revision 7 Page 5
Table 2 – Hardware Accessories
Item
Part Number2
Single Pass DADF-C16
4063C001AA
DADF-BA17
3813C001AA
Platen Cover Type-Y28
3818C002AA
Cassette Feeding Unit-AN19
1419C002AA
High Capacity Cassette Feeding Unit-B19
1420C002AA
Cabinet Type-Q9
2299C001AA
Envelope Feeder Attachment-D1
10
3665B001AB
Paper Deck Unit-F111
0607C002AA
Staple Finisher-Y112 13 14
0613C002AA
Booklet Finisher-Y112 13 15
0614C002AA
2/3 Hole Puncher Unit-A116
0126C001AA
Buffer Pass Unit-N1
1426C001AA
Inner Finisher-J112 14
1423C002AA
Inner 2/3 Hole Puncher-C117
1424C002AA
Inner 2Way Tray-L112
1422C001AA
Utility Tray-B118
0165C001AA
Numeric Keypad-A1
4036C001AA
IC Card Reader Box for Numeric Keypad-A1
4040C001AA
2 Part numbers are subject to change without notice.
6 Standard on the imageRUNNER ADVANCE DX 4751i and 4745i, and optional on the imageRUNNER ADVANCE
DX 4735i and 4725i.
7 Option for the imageRUNNER ADVANCE DX 4735i and 4725i only.
8 Option for scanning from the platen glass for the imageRUNNER ADVANCE DX 4735i and 4725i only.
9 The High Capacity Cassette Feeding Unit-B1, Cassette Feeding Unit-AN1 and Cabinet Type-Q cannot be
installed at the same time.
10 Can only be installed in Paper Drawer 2.
11 Requires the Cassette Feeding Unit-AN1 or High Capacity Cassette Feeding Unit-B1.
12 The Staple Finisher-Y1, Booklet Finisher-Y1, Inner Finisher-J1, and Inner 2Way Tray-L1 cannot be installed at the
same time.
13 Requires the Buffer Pass Unit-N1.
14 Includes one (1) staple cartridge that contains 5,000 staples.
15 Includes one (1) staple cartridge that contains 5,000 staples, and two (2) cartridges for booklet finishing that
contain 2,000 staples per cartridge.
16 Requires the Staple Finisher-Y1 or Booklet Finisher-Y1.
17 Requires the Inner Finisher-J1.
18 Requires the Option Attachment Kit for Reader-A1.

Canon imageRUNNER ADVANCE DX 4700 Series Service Guide
imageRUNNER ADVANCE DX 4700 Series Service Guide September 2022
Revision 7 Page 6
Table 2 – Hardware Accessories Continued
Item
Part Number2
Copy Card Reader-F1
19
4784B001AA
Copy Card Reader Attachment-B6
3684B008AA
Canon Card Set-A1 (1-30)
4781B001AA
Canon Card Set-A2 (31-100)
4781B002AA
Canon Card Set-A3 (101-200)
4781B003AA
Canon Card Set-A4 (201-300)
4781B004AA
Canon Card Set-A5 (301-500)
4781B005AA
Canon Card Set-A6 (501-1000)
4781B006AA
Braille Label Kit-F1
7518A004AA
ADF Access Handle-A1
1095B001AA
Copy Control Interface Kit-A1
20
3726B001AA
USB Keyboard (Cherry)21
1266V426
Universal Keyboard Stand-A1
2212V477
Card Reader Assembly for Universal Keyboard Stand
2212V478
Convenience Stapler-A1 (White)
22
1348V957
Option Attachment Kit for Reader-A1
4067C001AA
2 Part numbers are subject to change without notice.
19 Requires the Copy Card Reader Attachment Kit-B6.
20 Cannot be installed if the Card Reader-F1 is installed.
21 If the USB Keyboard is installed, it is recommended to install the Utility Tray-B1 or Universal Keyboard Stand-A1.
22 A standalone stapler that can corner- or side-page staple for up to 50 sheets (LTR). Uses Staple-P1
(1008B001AA), which includes two (2) cartridges per case, and 5,000 staples per cartridge.

Canon imageRUNNER ADVANCE DX 4700 Series Service Guide
imageRUNNER ADVANCE DX 4700 Series Service Guide September 2022
Revision 7 Page 7
Table 3 – System Connectivity Accessories
Item
Box Part
Number
2
eLAN Number23
Super G3 FAX Board-BF1
4378C005AA
-
Super G3 2nd Line Fax Board-BF124
4379C005AA
-
Super G3 3rd/4th Line Fax Board-AS225
0168C004AA
-
IP FAX Expansion Kit-B124, 26
-
0170C004AA
Remote Fax Kit-A127
-
3679B005AA
PCL International Font Set-A1
-
4821B003AA
Barcode Printing Kit-D1
-
3999B004AA
Voice Guidance Kit-G128 29
0171C001AA
-
Voice Operation Kit-D1
28 29
0172C002AA
-
HDD Mirroring Kit-J130
0180C001AA
-
2.5 inch/250 GB HDD-N131
0177C001BA
-
2.5 inch/1 TB HDD-P1
0178C001AA
-
NFC Kit-E132
-
-
Connection Kit-A2 for Bluetooth LE
4041C001AA
-
iR ADV Security Kit-AN1 for IEEE 2600.1 Common Criteria
Certification
33 Available Later -
2 Part numbers are subject to change without notice.
23 The eLAN (Electronic License Access Number) is delivered via the CNA (Canon Network Access) section of the
Partner Portal.
24 Requires the optional Super G3 FAX Board-BF1.
25 Requires the Super G3 FAX Board-BF1 and Super G3 2nd Line Fax Board-BF1.
26 Cannot be installed with the Super G3 2nd Line Fax Board-BF1.
27 Cannot be installed with the Super G3 FAX Board-BF1.
28 The Voice Guidance Kit-G1 and Voice Operation Kit-D1 cannot be installed together.
29 Requires the optional Numeric Keypad-A1 and Option Attachment Kit for Reader-A1.
30 The HDD mirroring feature requires two hard drives. Either one additional 2.5 inch/250 GB HDD-N1 to go with the
standard 250 GB HDD, or two 2.5 inch/1 TB HDD-P1s, which replace the standard 250 GB HDD.
31 For the HDD Mirroring function only. Cannot be used to increase storage capacity.
32 No longer available for purchase.
33 Includes the iR ADV Security Kit-AN1 for IEEE 2600.1 Common Criteria Certification. Specified configurations and
settings need to be applied to the device to achieve and maintain IEEE 2600.1 CC Certification. Cannot be
configured with the MEAP Web Connection Kit, Remote Fax Kit-A1, IP FAX Expansion Kit-B1, Copy Card
Reader-F1, NFC Kit-E1, Connection Kit-A2 for Bluetooth LE, and some imageWARE or MEAP applications.

Canon imageRUNNER ADVANCE DX 4700 Series Service Guide
imageRUNNER ADVANCE DX 4700 Series Service Guide September 2022
Revision 7 Page 8
Table 4 – imageRUNNER ADVANCE DX Integrated Solutions
Item
Box Part Number
2
eLAN Number
23
imageRUNNER ADVANCE Desktop V4.3 1L with 3 Years Software
Maintenance
-4140B764AA
imageRUNNER ADVANCE Desktop V4.3 5L with 3 Years Software
Maintenance
-4140B765AA
imageRUNNER ADVANCE Desktop V4.3 20L with 3 Years Software
Maintenance -4140B766AA
imageRUNNER ADVANCE Desktop V4.3 10L NFR34
-
4140B767AA
imageRUNNER ADVANCE Desktop V4 1L with 1 Year Software
Maintenance Extension
35
-4140B775AA
imageRUNNER ADVANCE Desktop V4 5L with 1 Year Software
Maintenance Extension
35
-4140B776AA
imageRUNNER ADVANCE Desktop V4 10L with 1 Year Software
Maintenance Extension
35
-4140B777AA
imageRUNNER ADVANCE Desktop V4 20L with 1 Year Software
Maintenance Extension
35
-4140B778AA
imageRUNNER ADVANCE Desktop V4 50L with 1 Year Software
Maintenance Extension35 -4140B779AA
Authorized Send V7.0 (1 License)36, 37
-
4224C009AA
Authorized Send V7.0 (10 Licenses)36 37
-
4224C010AA
Authorized Send V7.0 (100 Licenses)36 37
-
4224C011AA
Authorized Send V7.0 (1 License NFR)36 37 38,
-
4224C012AA
Authorized Send to Fax V7.0 (1 License)36 37
-
4224C014AA
Authorized Send to V7.0 Add-On Option (1 License)
-
4224C015AA
Authorized Send V7.0 Worldox Add-On Option (1 License)
-
4224C016AA
Authorized Send V7.0 Barcode Recognition Add-On Option
(1 License)
36 37
-4224C017AA
Authorized Send V7.0 Fax Server Add-On Option (1 License)36 37
-
4224C018AA
Direct Print and Scan for Mobile V2.3.2 1L32 36 37
-
4164BM80AB
Direct Print and Scan for Mobile V2.3.2 NFR 132 39
-
4164BM81AB
HDD Data Erase Scheduler V3.1.3
-
4164BV44AC
HDD Data Erase Scheduler V3.1.3 NFR38
-
4164BV45AC
MiCard PLUS SC32 40 -
-
AA-PRINT V1.5 Gen336
-
4164BT59AA
AA-PRINT V1.5 1L Gen3 NFR
-
4164BT60AA
MEAP Web Connection Kit V5.6 for DX
-
4848B117AA
Object Generator (for AS400 Printing) License with 3 Year
Maintenance
41
- 4223C001AA
Object Generator Additional 1 Year Maintenance
-
4223C002AA
2 Part numbers are subject to change without notice.
23 The eLAN (Electronic License Access Number) is delivered via the CNA (Canon Network Access) section of the
Partner Portal.
32 No longer available for purchase.
34 Licenses expire in one (1) year.
35 Software Maintenance Extensions can be purchased and registered up to 5 years in advance.
36 The Jar file can only be attained via download from http://www.canon.com/fau/downloads.
37 The software or kit must be installed via CDS.
38 Up to three (3) NFR packages per showroom location are available.
39 Only one (1) NFR package per showroom location is available.
40 Supports 35 different proximity card types. Go to Partner Portal for a complete list of supported card frequencies.
41 Software provided via e-Support.

Canon imageRUNNER ADVANCE DX 4700 Series Service Guide
imageRUNNER ADVANCE DX 4700 Series Service Guide September 2022
Revision 7 Page 9
Table 5 – Supplies and Consumables
Item
Part Number
2
GPR-57 Drum Unit 0475C003AA
GPR-57 Black Toner
0473C003AA
Staple Cartridge-Y1 (for the Booklet Finisher-Y1 only)42
0148C001AA
Staple-P1 (for the Inner Finisher-J1, Staple Finisher-Y1, and Booklet Finisher-Y1)43
1008B001AA
2 Part numbers are subject to change without notice.
42 Used for booklet finishing only. Contains two cartridges per case and 2,000 staples per cartridge.
43 Used for corner and double stapling only. Contains two cartridges per case and 5,000 staples per cartridge.

Canon imageRUNNER ADVANCE DX 4700 Series Service Guide
imageRUNNER ADVANCE DX 4700 Series Service Guide September 2022
Revision 7 Page 10
E. Monthly Copy/Print Volume
The maximum print/copy monthly volume is the maximum number of pages
the machine can produce within a one-month period (based on letter size
paper). However, the device should not be used to produce the maximum
number of pages, or a greater volume, on a consistent monthly basis.
The optimum performance range is the volume range that the equipment was
intended to run on a regular basis to maintain a high-level of performance and
print/copy quality.
Table 6 – Monthly Copy/Print Volume
Model Optimum Performance Range Maximum Monthly Copy/Print
Volume
imageRUNNER ADVANCE DX 4751i Approximately 5,000 to 65,000 Up to 215,000 copies/prints
imageRUNNER ADVANCE DX 4745i Approximately 5,000 to 65,000 Up to 170,000 copies/prints
imageRUNNER ADVANCE DX 4735i Approximately 5,000 to 45,000 Up to 135,000 copies/prints
imageRUNNER ADVANCE DX 4725i Approximately 3,000 to 40,000 Up to 95,000 copies/prints

Canon imageRUNNER ADVANCE DX 4700 Series Service Guide
imageRUNNER ADVANCE DX 4700 Series Service Guide September 2022
Revision 7 Page 11
II. Hardware Accessory Options
This chapter provides an overview of the optional hardware accessories that can
be attached to the machine. For more detailed information on these accessories,
see “Specifications,” on p. 81.
A. Single Pass DADF-C1
•Standard equipment on the imageRUNNER ADVANCE DX 4751i and
4745i. Optional for the imageRUNNER ADVANCE DX 4735i and 4725i.
•200-sheet capacity, LTR (20 lb bond (80 g/m2))
•Scan speed: Up to 270 ipm (LTR, B&W and color, 2-sided, in 300 dpi).
B. DADF-BA1
•Optional for the imageRUNNER ADVANCE DX 4735i and 4725i only.
•Scan speed: Up to 70 ipm (B&W and color, 1-sided, in 300 dpi). Up to
35 ipm (B&W and color, 2-sided, in 300 dpi)
•100-sheet capacity, LTR (20 lb bond (80 g/m2))
C. Platen Cover Type-Y2
•Option for scanning from the platen glass for the imageRUNNER
ADVANCE DX 4735i and 4725i only.
•Holds an original in place on the platen glass.
D. Cassette Feeding Unit-AN1
•Holds up to 550 sheets x 2 cassettes (20 lb bond (80 g/m2))
•Maximum paper size: 11 3/4” x 17”
•Paper weight: 16 to 34 lb bond (64 to 128 g/m2))
•The optional Paper Deck Unit-F1 can be attached.
E. High Capacity Cassette Feeding Unit-B1
•Holds up to 2,450 sheets x 1 cassette (20 lb bond (80 g/m2))
•Maximum paper size: LTR
•Paper weight: 16 to 34 lb bond (64 to 128 g/m2))
•The optional Paper Deck Unit-F1 can be attached.
F. Cabinet Type-Q
•Used to adjust the height of the device with the standard paper-feeding
configuration.
•Cannot be installed with the Cassette Feeding Unit-AN1 or High Capacity
Cassette Feeding Unit-B1.

Canon imageRUNNER ADVANCE DX 4700 Series Service Guide
imageRUNNER ADVANCE DX 4700 Series Service Guide September 2022
Revision 7 Page 12
G. Paper Deck Unit-F1
•Provides an additional paper capacity of approximately 2,700 sheets
(20 lb bond (80 g/m2))
•Supports LTR-size paper only
•Supports paper weights up to 16 to 34 lb bond (64 to 128 g/m2)).
•Requires either the High Capacity Cassette Feeding Unit-B1 or Cassette
Feeding Unit-AN1
•Cannot be installed with the optional Cabinet Type-Q
H. Envelope Feeding Attachment-D1
•Can only be installed in Paper Drawer 2.
•Holds up to 50 envelopes (or envelopes stacked to approximately 1.18”
(30 mm) in height).
I. Staple Finisher-Y1
•Contains two trays, which hold approximately 4,875 sheets.
•Corner- or double-staples approximately 50 sheets of paper (LTR, 14 to
24 lb bond (52 to 90 g/m2)).
•Attach the optional 2/3 Hole Puncher Unit-A1 to provide hole punch
capabilities.
•Requires the optional Cabinet Type-Q, Cassette Feeding Unit-AN1, or High
Capacity Cassette Feeding Unit-B1.
•Supports Staple-free stapling and Staple On Demand.
•Supports paper weights up to 80 lb cover (220 g/m2).
J. Booklet Finisher-Y1
•Contains two trays, which hold approximately 4,875 sheets.
•Corner- or double-staples approximately 50 sheets of paper (LTR, 14 to
24 lb bond (52 to 90 g/m2)).
•Requires the optional Cabinet Type-Q, Cassette Feeding Unit-AN1, or High
Capacity Cassette Feeding Unit-B1.
•Supports Staple-free stapling and Staple On Demand.
•Supports paper weights up to 80 lb cover (220 g/m2).
•Can saddle stitch booklets containing 20 sheets x 10 sets (22 lb bond
(81 g/m2)), including one cover sheet up to 80 lb cover (220 g/m2).
K. 2/3 Hole Puncher Unit-A1
•Provides 2- to 3-hole punch capabilities for the optional Staple Finisher-Y1
or Booklet Finisher-Y1.
•Can only be attached to either the optional Staple Finisher-Y1 or Booklet
Finisher-Y1.

Canon imageRUNNER ADVANCE DX 4700 Series Service Guide
imageRUNNER ADVANCE DX 4700 Series Service Guide September 2022
Revision 7 Page 13
L. Inner Finisher-J1
•Contains one tray, which holds approximately 1,000 sheets
•Corner- or double-staples approximately 50 sheets of paper (LTR,
24 lb bond (90 g/m2)).
M. Inner 2/3 Hole Puncher-C1
•Provides 2- to 3-hole punch capabilities for the optional Inner Finisher-J1.
•Can only be installed inside the optional Inner Finisher-J1.
N. Inner 2Way Tray-L1
Provides two trays with a capacity of up to 350 sheets (14 lb bond to 80 lb
cover (52 to 220 g/m2)). The upper tray can hold approximately 250 sheets,
and the lower tray holds up to 100 sheets.
O. Card Reader-F1
•Supports up to 1,000 departments or users.
•Performs Department ID Management automatically. Users must insert a
control card to access the machine.
•Requires the optional Copy Card Reader Attachment-B6.
P. Numeric Keypad-A1
•Provides a hard alphanumeric keypad to enter characters and numbers,
adjust the volume, reset the machine, and start machine operations.
•Required to use the Voice Navigation mode.
Q. IC Card Reader Box for Numeric Keypad-A1
Enables the customer to use IC cards for authentication when the optional
Numeric Keypad-A1 is attached.