Getting
Help
from
Canon
Help
Us
Help
You
Better
Before
you
contact
Canon,
pLease
record
the
following
information.
Serial Number (located on
the
inside
of
the
printer): _
Model
Number (located on
the top
of
the
printer): _
PrinterDriver
CD-ROM
number
(located on
the
CD-ROM): _
Purchase
Date:~
_
Customer
Technical
Support
Sequence*
1.Internet -
www.canonhelp.com
For
quick and comprehensive self-help in
an
intuitively guided interactive troubleshooting
environment, the place to start is our helpful tech support web site.
In
addition, the latest
driver downloads, answers
to
frequently asked questions, product information, and
"where to buy" instructions
are
found here.
2.
Email
Tech
Support
-
www.canonhelp.com
For
individual attention to aspecial issue, try emailing our friendly technical engineers,
specially trained to communicate quick, easy, and logical solutions to your inquiries within
24
hours.
3.
Toll-Free
Live
Tech
Support
-(1-800-828-4040)
This option provides live telephone technical support, free
of
service charges, Monday-
Saturday (excluding holidays), during your product's 1year limited warranty period.
Telephone Device for the Deaf
(TDD)
support is available at (1-866-251-3752).
4.
Extended
Service
and
Support
-www.canonesp.com
Canon
CarePAK
Extended Service Plan is acost-attractive and easy-to-use extended service
program that provides up to three full years
of
service and support coverage at avery
attractive price.
CarePAK
offers toll-free Canon technical support and includes Canon's
superb Instant Exchange product replacement program.
For
further information about
extending your Canon service and support, call (1-800-385-2155),
orvisit
our
Web
site at
www.canonesp.com.
CarePAK
must
be
purchased duringyour product's warranty period.
For
more information and updated program specifics, please visit ourweb site at
www.canonhelp.com.
*Support program specifics
are
subject to change without notice.