Canon Laser Shot LBP5000 User manual

Laser Beam Printer
ENG
IMPORTANT:
Read this manual carefully before using your printer.
Save this manual for future reference.
User's Guide
User's Guide

LBP5000
Laser Printer
User's Guide

Manuals for the Printer
The manuals for this printer are arranged as follows. Please refer to them for detailed information.
CD-ROM
Guides with this symbol are PDF manuals included on the accompanying CD-ROM.
• Installation
•
Connecting to a Computer
•
Printing Methods
Getting Started Guide
CD-ROM
•
Basic Operations
• Troubleshooting
User's Guide
(This Manual)
CD-ROM
•
Setting Up the Network Environment for
Printing
•
Managing the Printer in the Network
Environment
Only when the optional network board is installed
Network Guide
CD-ROM
•
Operating/Setting the Printer from the Web
Browser
Only when the optional network board is installed
Remote UI Guide
CD-ROM
To view the manual in PDF format, Adobe Reader/Adobe Acrobat Reader is required. If Adobe Reader/Adobe Acrobat Reader is not installed on your
system, please download it from the Adobe Systems Incorporated website.

How This Manual Is Organized
Before You Start
Loading and Outputting Paper
Setting Up the Printing Environment
Printing a Document
Routine Maintenance
Optional Accessories
Troubleshooting
Appendix
Chapter 1
Chapter 2
Chapter 3
Chapter 4
Chapter 5
Chapter 6
Chapter 7
Chapter 8
Considerable effort has been made to ensure that this manual is free of inaccuracies and omissions. However, as we are constantly improving our
products, if you need an exact specification, please contact Canon.

ii
Contents
Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii
How To Use This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii
Symbols Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii
Buttons Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii
Displays Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Illustrations Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Abbreviations Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
Legal Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xi
FCC (Federal Communications Commission) . . . . . . . . . . . . . . . . . . . . . . . . . . xi
EMC Directive (220 - 240 V model) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii
Laser Safety (110 - 127/220 - 240 V models). . . . . . . . . . . . . . . . . . . . . . . . . . xii
International Energy Star-Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii
WEEE Directive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii
Trademarks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiv
Copyright . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiv
Disclaimers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiv
Legal Limitations on the Usage of Your Product and the Use of Images . . . . . xv
Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xvi
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvi
Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xviii
Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xix
Maintenance and Inspections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xx
Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxi
Chapter 1 Before You Start
Features and Benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Parts and Their Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Printer Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Inner View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
Connecting the Power Cord . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
Connecting the Power Cord . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
Turning the Printer ON/OFF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10
Turning the Printer ON . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10
Turning the Printer OFF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11
Power Saving (Sleep Mode). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12

iii
Connecting to a Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-14
Using a USB Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-14
Using a LAN Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-16
Chapter 2 Loading and Outputting Paper
Paper Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-2
Usable Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Paper Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-2
Paper Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-3
Abbreviations of Paper Sizes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-5
Printable Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-6
Unusable Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-7
Storing Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-8
Storing Printouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-8
Paper Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-9
Paper Source Type. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-9
Paper Capacity of Paper Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-10
Selecting a Paper Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-10
Precautions for Handling the Manual Feed Slot or Paper Cassette. . . . . . . .2-12
Output Tray. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-13
Output Tray. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-13
Paper Capacity of the Output Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-13
Loading Plain Paper, Heavy Paper, Transparencies,
or Labels in the Paper Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-14
Loading Paper in the Paper Cassette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-14
Loading Paper in the Manual Feed Slot. . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-23
Loading Index Card Size Media in the Paper Source . . . . . . . . . . . . . . . . . . .2-26
Loading Index Card Size Media in the Paper Cassette . . . . . . . . . . . . . . . . .2-26
Loading Index Card Size Media in the Manual Feed Slot . . . . . . . . . . . . . . . 2-34
Loading Envelopes in the Paper Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-37
Loading Envelopes in the Paper Cassette . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-37
Loading an Envelope in the Manual Feed Slot . . . . . . . . . . . . . . . . . . . . . . .2-44
Loading Custom Size Paper (Non-Standard Paper) in the Paper Source . .2-47
Loading Custom Size Paper in the Paper Cassette. . . . . . . . . . . . . . . . . . . .2-47
Loading Custom Size Paper in the Manual Feed Slot . . . . . . . . . . . . . . . . . .2-54
Registering a Custom Paper Size (Non-Standard Paper) . . . . . . . . . . . . . . .2-56
Setting Up the Printer Driver and Printing . . . . . . . . . . . . . . . . . . . . . . . . . . .2-59
Chapter 3 Setting Up the Printing Environment
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-2
After Installing the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-2
Tasks to Perform Each Time You Print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-2
System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-2

iv
Installing the CAPT Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4
Installing from CD-ROM Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
Installing with Plug and Play. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-13
For Windows 98/Me . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-13
For Windows 2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-22
For Windows XP/Server 2003 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-27
Installing from [Add Printer Wizard] . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-32
For Windows 98/Me . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-32
For Windows 2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-36
For Windows XP/Server 2003 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-42
After Completing Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-49
Checking the Operations by Configuration Page Print . . . . . . . . . . . . . . . . 3-51
Printing from a Network Computer by Sharing the Printer on a Network . . . . 3-54
Print Server Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-55
Installation on Clients . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-62
Installing from CD-ROM Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-63
Installing from [Add Printer Wizard] . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-70
Installing from [Windows Explorer]. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-74
Uninstalling the CAPT Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-75
Chapter 4 Printing a Document
Setting Printer Information Before Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Printing from an Application. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
Specifying the Printing Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9
For Windows 98/Me . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9
Displaying the [Document Properties] Dialog Box from an Application . . . . 4-9
Displaying the [Printer Properties] Dialog Box from the [Printers] Folder . . 4-11
For Windows 2000/XP/Server 2003 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12
Displaying the [Document Properties] Dialog Box from an Application . . . 4-12
Displaying the [Document Properties] Dialog Box
from the [Printers and Faxes] Folder or the [Printers] Folder. . . . . . . . . 4-14
Displaying the [Printer Properties] Dialog Box
from the [Printers and Faxes] Folder or the [Printers] Folder. . . . . . . . . 4-15
Deleting/Pausing/Resuming a Print Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-17
Using the Various Printing Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-19
Utilizing a Variety of Options for Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-19
Various Pages in the Printer Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-25
[Page Setup] Sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-27
[Finishing] Sheet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-32
[Paper Source] Sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-36
[Quality] Sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-37
[Configuration]/[Device Settings] Sheet. . . . . . . . . . . . . . . . . . . . . . . . . 4-43
[Profile] Sheet (Windows 2000/XP/Server 2003 only). . . . . . . . . . . . . . . 4-44
Preview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-46

v
Printing Multiple Pages on One Sheet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-47
Scaling Print Output. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-49
Scaling a Document Automatically . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-49
Scaling a Document Manually . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-50
Poster Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-51
Watermark Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-52
Watermark Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-52
Editing Watermarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-53
Printing Borders and Printing Date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-54
Printing with a Gutter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-56
Specifying the Paper Output Method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-57
Printing with Upper Left of Sheet as Starting Point . . . . . . . . . . . . . . . . . . . .4-58
Printing with the Data 180 Degrees Rotated . . . . . . . . . . . . . . . . . . . . . . . . .4-59
Smoothing Out Rough-Textured Images . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-61
Printing with Toner Density Adjusted . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-62
Color Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-64
Specifying the Brightness and Contrast. . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-66
Printing a Color Sample (Windows 2000/XP/Server 2003 only) . . . . . . . . . .4-68
Specifying "Profiles". . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-69
Adding a "Profile" . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-70
Editing/Deleting a Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-72
Editing Jobs with PageComposer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-73
How to Use Online Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-76
Displaying Online Help on the Options Displayed on the Screen . . . . . . . . .4-76
Displaying Online Help on the Operation Procedures . . . . . . . . . . . . . . . . . .4-77
Retrieving the Option about Which You Want to Know
with Keywords and Displaying its Online Help . . . . . . . . . . . . . . . . . . . . . . . .4-79
Manuals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-82
Installing the Manuals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-82
Uninstalling the Manuals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-84
Printer Status Window. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-85
Functions on the Printer Status Window . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-86
Displaying the Printer Status Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-88
[Preferences] Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-90
[Consumables/Counters] Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-91
[Utility] Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-91
[Device Settings] Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-92
[Refresh] . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-93
[Resolve Error]. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-93
Displaying Printer Status When Using a Print Server . . . . . . . . . . . . . . . . . .4-93
Chapter 5 Routine Maintenance
Replacing Toner Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-2
When a Message Appears. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-2
Replacing Toner Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-4

vi
Precautions for Handling Toner Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . 5-14
Storing Toner Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-16
Calibrating the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-17
Performing Calibration Manually . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-17
Performing Calibration Automatically at the Designated Time . . . . . . . . . . . 5-18
Automatically Performing Calibration Periodically . . . . . . . . . . . . . . . . . . . . 5-20
Cleaning the Fixing Roller. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-22
Cleaning the Outside of the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-24
Moving the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-27
Handling the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-35
Chapter 6 Optional Accessories
Optional Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2
Paper Feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2
Network Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3
Paper Feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4
Installation Space. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5
Removing the Packing Materials . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6
Moving the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-10
Installing the Paper Feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-14
Removing the Paper Feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-18
Network Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-20
Parts and Their Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-21
Installing the Network Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-22
Setting the Network Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-26
Problems on Installing the Network Board . . . . . . . . . . . . . . . . . . . . . . . . . . 6-29
Resetting the Network Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-31
Removing the Network Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-33
Chapter 7 Troubleshooting
Troubleshooting Map. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2
Alarm Indicator. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-3
Paper Jams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-4
Procedure for Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-7
Service Call Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-14
Print Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-17
Paper Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-26
When Nothing is Printed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-28
Installation Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-29
When Uninstallation Fails. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-30
Uninstalling the USB Class Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-32
Problems on Local Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-35
Installation Problems When the Printer is Shared on a Network . . . . . . . . . 7-36

vii
Problems on Installing the Network Board . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-37
Miscellaneous Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-39
Confirming the Printer Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-41
Chapter 8 Appendix
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-2
Hardware Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-2
Software Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-4
Dimensions of Each Part . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-5
About Color Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-7
The Three Primary Colors of Light and Color . . . . . . . . . . . . . . . . . . . . . . . . .8-7
Method for Expressing Color . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-8
About Color Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-9
Achieving More Beautiful Color Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-10
NetSpot Device Installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-12
Print Monitor Installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-13
NetSpot Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-14
Windows Firewall. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-15
Configuring Windows Firewall to Unblock Communication
with the Client Computers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-16
Configuring Windows Firewall to Block Communication
with the Client Computers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-17
Configuring Windows Firewall to Unblock Communication
with the Print Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-19
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-20
Location of the Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-25

viii
Preface
Thank you for purchasing the Canon LASER SHOT LBP5000.
Please read this manual thoroughly before operating the printer in order to familiarize
yourself with its capabilities, and to make the most of its many functions.
After reading this manual, store it in a safe place for future reference.
How To Use This Manual
Symbols Used in This Manual
The following symbols are used in this manual to explain procedures, restrictions,
handling precautions, and instructions that should be observed for safety.
WARNING
Indicates a warning concerning operations that may lead to death or
injury to persons if not performed correctly.
In order to use the printer safely, always pay attention to these warnings.
CAUTION
Indicates a caution concerning operations that may lead to injury to
persons, or damage to property if not performed correctly.
In order to use the printer safely, always pay attention to these cautions.
IMPORTANT
Indicates operational requirements and restrictions.
Be sure to read these items carefully in order to operate the printer
correctly, and to avoid damage to the printer.
NOTE
Indicates a clarification of an operation, or contains additional
explanations for a procedure.
Reading these notes is highly recommended.
Buttons Used in This Manual
The following button names are a few examples of how buttons to be pressed are
expressed in this manual:
• Buttons on Computer Operation Screen: [Button Name]
Example: [OK]
[Details]

ix
Displays Used in This Manual
Displays used in this manual may differ from those on your computer depending on
the system environment.
The buttons which you should press are marked with a as shown below.
When multiple buttons can be pressed on the screen shot of computer operation
screen, all buttons are marked. Select the button which suits your needs.
Illustrations Used in This Manual
Although the indicator names are not indicated in the illustrations of the control
panel used in this manual, the names are indicated above the respective icons
depending on the country or region.
7
Click [Next].
Click this button for operation.

x
Abbreviations Used in This Manual
In this manual, product names and model names are abbreviated as follows:
Microsoft®Windows®95 operating system: Windows 95
Microsoft®Windows®98 operating system: Windows 98
Microsoft®Windows®Millennium Edition operating system: Windows Me
Microsoft®Windows®2000 operating system: Windows 2000
Microsoft®Windows®XP operating system: Windows XP
Microsoft®Windows ServerTM 2003 operating system: Windows Server 2003
Microsoft®Windows®operating system: Windows
LASER SHOT LBP5000: LBP5000

xi
Legal Notices
FCC (Federal Communications Commission)
Laser Beam Printer, Model L11111A
■110 -127 V model
This device complies with part 15 of the FCC Rules. Operation is subject to the following
two conditions: (1) This device may not cause harmful interference, and (2) this device
must accept any interference received, including interference that may cause undesired
operation.
This equipment has been tested and found to comply with the limits for a class B digital
device, pursuant to Part 15 of the FCC rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and if not installed
and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation.
If this equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following measures:
•Reorient or relocate the receiving antenna.
•Increase the separation between the equipment and receiver.
•Connect the equipment into an outlet on a circuit different from that to which the receiver
is connected.
•Consult the dealer or an experienced radio/TV technician for help.
Use of shielded cable is required to comply with class B limits in Subpart B of Part 15 of
FCC Rules.
Do not make any changes or modifications to the equipment unless otherwise specified in
the manual. If such changes or modifications should be made, you could be required to
stop operation of the equipment.
Canon U.S.A. Inc.
One Canon Plaza, Lake Success, NY 11042, U.S.A.
Tel No. [phone]

xii
EMC Directive (220 - 240 V model)
"This equipment has been tested in a typical system to comply with the technical
requirements of EMC Directive."
•Use of shielded cable is necessary to comply with the technical requirements of
EMC Directive.
The product is in conformity with the EMC directive at nominal mains input 230 V,
50 Hz although the rated input of the product is 220 - 240 V, 50/60 Hz.
C-tick marking on the rating label means that we declare the product is in
conformity with the relevant requirements at nominal mains input 230 V, 50 Hz
although the rated input of the product is 220 - 240 V, 50/60 Hz.
Laser Safety (110 - 127/220 - 240 V models)
Laser radiation could be hazardous to the human body. For this reason, laser
radiation emitted inside this printer is hermetically sealed within the protective
housing and external cover. No radiation can leak from the printer in the normal
operation of the product by the user.
This printer is classified as a Class 1 laser product under IEC60825-1:1993,
EN60825-1:1994, and as for the U.S.A., it is classified as Class 1 under the Code of
Federal Regulations, 1040.10 of Title 21.
This printer has been classified under IEC60825-1:1993, EN60825-1:1994 and
conforms to the following classes:

xiii
CLASS 1 LASER PRODUCT
LASER KLASSE 1
APPAREIL A RAYONNEMENT LASER DE CLASSE 1
APPARECCHIO LASER DI CLASSE 1
PRODUCTO LASER DE CLASE 1
APARELHO A LASER DE CLASSE 1
(220 - 240 V model only)
CAUTION
Performance of procedures other than those specified in this manual may result
in hazardous radiation exposure.
International Energy Star-Program
WEEE Directive
As an ENERGY STAR Partner, Canon Inc. has determined that this
product meets the ENERGY STAR Program for energy efficiency.
The International ENERGY STAR Office Equipment Program is an
international program that promotes energy saving through the
use of computers and other office equipment.
The program backs the development and dissemination of
products with functions that effectively reduce energy
consumption. It is an open system in which business proprietors
can participate voluntarily.
The targeted products are office equipment, such as computers,
displays, printers, facsimiles, and copiers. The standards and
logos are uniform among participating nations.
This symbol on the rating label (attached to the back of the
printer) indicates separate collection for electrical and electronic
equipment required under the WEEE Directive (Directive 2002/96/
EC) and is effective only within the European Union.

xiv
Trademarks
Canon, the Canon Logo, LASER SHOT, LBP, NetSpot, and PageComposer are
trademarks of Canon Inc.
Adobe, Adobe Acrobat, and Adobe Reader are trademarks of Adobe Systems
Incorporated.
Apple and TrueType are trademarks of Apple Computer, Inc.
IBM is a trademark of International Business Machines Corporation.
Microsoft and Windows are registered trademarks of Microsoft Corporation in the
United States and other countries.
Windows Server is a trademark of Microsoft Corporation.
Ethernet is a trademark of Xerox Corporation.
Other product and company names herein may be the trademarks of their
respective owners.
Copyright
Copyright 2005 by Canon Inc. All rights reserved.
No part of this publication may be reproduced or transmitted in any form or by any
means, electronic or mechanical, including photocopying and recording, or by any
information storage or retrieval system without the prior written permission of
Canon Inc.
Disclaimers
The information in this manual is subject to change without notice.
CANON INC. MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS
MATERIAL, EITHER EXPRESS OR IMPLIED, EXCEPT AS PROVIDED HEREIN,
INCLUDING WITHOUT LIMITATION, THEREOF, WARRANTIES AS TO
MARKETABILITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR
PURPOSE OF USE OR AGAINST INFRINGEMENT OF ANY PATENT. CANON
INC. SHALL NOT BE LIABLE FOR ANY DIRECT, INCIDENTAL, OR
CONSEQUENTIAL DAMAGES OF ANY NATURE, OR LOSSES OR EXPENSES
RESULTING FROM THE USE OF THIS MATERIAL.

xv
Legal Limitations on the Usage of Your Product and the
Use of Images
Using your product to scan, print or otherwise reproduce certain documents, and
the use of such images as scanned, printed or otherwise reproduced by your
product, may be prohibited by law and may result in criminal and/or civil liability. A
non-exhaustive list of these documents is set forth below. This list is intended to be
a guide only. If you are uncertain about the legality of using your product to scan,
print or otherwise reproduce any particular document, and/or of the use of the
images scanned, printed or otherwise reproduced, you should consult in advance
with your legal advisor for guidance.
•Paper Money •Travelers Checks
•Money Orders •Food Stamps
•Certificates of Deposit •Passports
•Postage Stamps (canceled or
uncanceled)
•Immigration Papers
•Identifying Badges or Insignias •Internal Revenue Stamps (canceled
or uncanceled)
•Selective Service or Draft Papers •Bonds or Other Certificates of
Indebtedness
•Checks or Drafts Issued by
Governmental Agencies
•Stock Certificates
•Motor Vehicle Licenses and
Certificates of Title
•Copyrighted Works/Works of Art
without Permission of Copyright
Owner

xvi
Important Safety Instructions
Please read these "Important Safety Instructions" thoroughly before operating the
printer. As these instructions are intended to prevent injury to the user or other
persons or destruction of property, always pay attention to these instructions. Also,
since it may result in unexpected accidents or injuries, do not perform any operation
unless otherwise specified in the manual. Improper operation or use of this
machine could result in personal injury and/or damage requiring extensive repair
that may not be covered under your Limited Warranty.
Installation
WARNING
•Do not install the printer near alcohol, paint thinner, or other flammable substances.
If flammable substances come into contact with electrical parts inside the printer, it
may result in a fire or electrical shock.
••
•• Do not place the following items on the printer. If these items come into contact with
a high-voltage area inside the printer, it may result in a fire or electrical shock.
If these items are dropped or slipped inside the printer, immediately turn OFF the
power switch aa
aa and disconnect the USB cable if it is connected bb bb. Then, unplug the
power plug from the AC power outlet cc
cc and contact your local authorized Canon
dealer.
- Necklaces and other metal objects

xvii
- Cups, vases, flowerpots, and other containers filled with water or liquids
CAUTION
•Do not install the printer in unstable locations, such as unsteady platforms or
inclined floors, or in locations subject to excessive vibrations, as this may cause the
printer to fall or tip over, resulting in personal injury.
••
•• Never block the ventilation slots on the printer. The ventilation slots are provided for
proper ventilation of working parts inside the printer. Never place the printer on a soft
surface, such as a sofa or rug. Blocking the ventilation slots can cause the printer to
overheat, resulting in a fire.
••
•• Do not install the printer in the following locations, as this may result in a fire or
electrical shock:
- A damp or dusty location
- A location exposed to smoke and steam such as cookeries and humidifiers
- A location exposed to rain or snow
- A location near water faucets or water
- A location exposed to direct sunlight
- A location subject to high temperatures
- A location near open flames
••
•• When installing the printer, gently lower the printer onto the floor or other machine to
avoid catching your hands, as this may result in personal injury.
••
•• When connecting the interface cable, connect it properly following the instructions in
this manual. If not connected properly, this may result in malfunction or electrical
shock.
••
•• When moving the printer, follow the instructions in this manual to hold it correctly.
Failure to do so may cause you to drop the printer, resulting in personal injury. (See
"Moving the Printer," on p. 5-27)
c
b
a
a