Canon Colorado 1650 User manual

Colorado 1650
Extended operation guide
© 2020 - 2022 Canon Production Printing

Copyright and Trademarks
Copyright
Copyright 2020 - 2022 Canon Production Printing.
No part of this publication may be copied, modified, reproduced or transmitted in any form or by
any means, electronic, manual or otherwise, without the prior written permission of Canon
Production Printing. Illustrations and printer output images are simulated and do not necessarily
apply to products and services offered in each local market. The content of this publication
should neither be construed as any guarantee or warranty with regard to specific properties or
specifications nor of technical performance or suitability for particular applications. The content
of this publication may be subject to changes from time to time without notice.
CANON PRODUCTION PRINTING SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT OR
CONSEQUENTIAL DAMAGES OF ANY NATURE, OR LOSSES OR EXPENSES RESULTING FROM
THE USE OF THE CONTENTS OF THIS PUBLICATION.
Language
Original instructions that are in American English.
Trademarks
Canon is a registered trademark of Canon Inc. Colorado is a trademark or registered trademark of
Canon Production Printing Netherlands B.V.
Windows are trademarks or registered trademarks of Microsoft Corp. incorporated in the United
States and/or other countries.
All other trademarks are the property of their respective owners and hereby acknowledged.
Edition 2022-09
Software version 2.5.1 US

Data security
Introduction
Security is about safeguarding communication and data and keeping our online society and
economy secure. It is critical for our customer’s business and we take it seriously at Canon
Production Printing. Security is incorporated in the early stages of our product development
process. Our hardware and software products are developed according to industry security
standard working methods, and equipped with the required features to protect our printing
products and PRISMA workflow and application software against cyber security threats.
Policy / Guidelines / Rules
Canon's Secure Development Life Cycle (SDLC) process is an agile based development process
that also models itself comparing with the National Institute of Standards and Technology (NIST)
and Open Web Application Security Project (aka OWASP).
It uses the practice of sprints to take advantage of the continuous delivery and flexibility that an
agile process enables.
Our back office support program (development of service tools and online services) is ISO/IEC
27001:2013 certified.
Regulation notices
For more detailed information on the security of our products, services and solutions please refer
to your local Canon representative or to
https://cpp.canon/security .

Source code
Introduction
The listed open source components are governed by different licenses. Some of the licenses
contain regulations regarding the provision of the pertaining source code.
Policy / Guidelines / Rules
If you would like to obtain a machine-readable copy of the source code of an open source
component, which is made available under applicable license terms, you may request such copy
of the source code by sending an e-mail to [email protected] indicating the following:
1. Name and version of the Canon Production Printing software you licensed.
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Production Printing software of which you legitimately would like to obtain the source code.
We will provide you with a find place where you can obtain a machine-readable copy of the
source code or we will deliver a complete machine-readable copy of the corresponding source
code of the respective open source software component, as available and as is, on a medium of
our choice which can be customarily used for software interchange. You may be required to pay
the cost incurred for the source code distribution, however, the cost will in no event excess the
cost incurred for physically performing the source code distribution.
Regulation notices
This offer is valid to anyone in receipt of this information.

Contents
Chapter 1
Introduction.........................................................................................................................9
About this guide ............................................................................................................................................ 10
About the users.............................................................................................................................................. 11
About the Colorado 1650............................................................................................................................... 12
Safe use...........................................................................................................................................................13
Notes for the reader....................................................................................................................................... 14
Available documentation...............................................................................................................................16
Chapter 2
Safety information............................................................................................................17
Safety and Environment Information........................................................................................................... 18
Safety System.................................................................................................................................................27
Chapter 3
Explore the system........................................................................................................... 29
The components of the printer - media output side....................................................................................30
The components of the roll winder...............................................................................................................31
The components of the printer sides............................................................................................................32
The components of the printer - media input side...................................................................................... 33
The components of the media drawer......................................................................................................... 34
The components of the printer - top cover open.........................................................................................35
Chapter 4
Handle the media..............................................................................................................37
Media specifications.......................................................................................................................................38
General workflow for using media............................................................................................................... 39
Configure media in the RIP............................................................................................................................40
Manage media profiles in ONYX............................................................................................................ 40
Install a downloaded media profile in ONYX........................................................................................ 41
Create a new media profile in ONYX..................................................................................................... 43
Copy an existing media profile and edit it in ONYX............................................................................. 44
Sync and delete media types in ONYX.................................................................................................. 49
Manage media profiles in Caldera..........................................................................................................51
Install a downloaded media profile in Caldera......................................................................................52
Create a new media profile in Caldera................................................................................................... 55
Copy an existing media profile in Caldera and edit it...........................................................................56
Sync and delete media types in Caldera................................................................................................60
Choose a media category........................................................................................................................63
Change the media settings......................................................................................................................65
Select a print mode .................................................................................................................................75
FLXfinish+ in the RIP................................................................................................................................78
Prepare media for printing............................................................................................................................ 82
Load a media roll (position 1)................................................................................................................. 82
Load a media roll (position 2)................................................................................................................. 90
Load a media roll for inside printing...................................................................................................... 97
Load weak media for outside printing................................................................................................. 104
Load weak media for inside printing....................................................................................................108
Contents
5

Load media with the media input unit................................................................................................. 113
Calibrate the media................................................................................................................................118
Add a leading or trailing strip............................................................................................................... 119
Load a take-up roll core onto the roll winder...................................................................................... 120
Print with or without winding......................................................................................................................123
Winding options.....................................................................................................................................123
Print and wind without a tension bar................................................................................................... 124
Print and wind with a tension bar.........................................................................................................127
Print and wind with a locked tension bar ............................................................................................132
Print without winding............................................................................................................................ 136
Move media manually................................................................................................................................. 138
Feed and retract media manually......................................................................................................... 138
Transport media by manual control.....................................................................................................140
Transport media by distance................................................................................................................ 141
Print on the inside of a media roll...............................................................................................................142
Print double-sided with automatic cut........................................................................................................143
Print double-sided with manual cut............................................................................................................146
Cut and unload media..................................................................................................................................150
Cut the media......................................................................................................................................... 150
Cut the media (manual)......................................................................................................................... 152
AutoCut................................................................................................................................................... 154
Unload a take-up media roll from the roll winder...............................................................................156
Unload a media roll from the drawer...................................................................................................159
Chapter 5
Print a job........................................................................................................................ 163
General workflow for printing a job............................................................................................................164
Print a job...................................................................................................................................................... 165
Perform actions on a submitted job........................................................................................................... 168
Status on the operator panel.......................................................................................................................169
Use the PRISMAsync Remote Control app................................................................................................ 171
Chapter 6
Maintain the system.......................................................................................................173
Maintain the print quality............................................................................................................................ 174
Guidelines to maintain the print quality.............................................................................................. 174
Start automatic maintenance................................................................................................................178
Start manual maintenance.................................................................................................................... 180
Start periodic maintenance................................................................................................................... 182
Clean the maintenance station, wiper and clean wall........................................................................ 184
Clean the matrix plate............................................................................................................................188
Clean the M&C scanner......................................................................................................................... 194
Clean the platen..................................................................................................................................... 197
Clean the buffer plate............................................................................................................................ 200
Maintain the printer......................................................................................................................................202
Refill ink.................................................................................................................................................. 202
Replace the maintenance tray (first design)........................................................................................ 206
Replace the maintenance tray (new design)........................................................................................212
Replace the wiper...................................................................................................................................217
Replace the knife.................................................................................................................................... 221
Replace the filters...................................................................................................................................225
Replace the lubricators.......................................................................................................................... 228
Replace the rollers of the Xtran pinch..................................................................................................234
Vacuum the chiller and check the fluid level (first design).................................................................237
Vacuum the chiller and check the fluid level (new design)................................................................ 240
Refill the chiller (first design)................................................................................................................ 243
Refill the chiller (new design)................................................................................................................248
Clean the mirrors................................................................................................................................... 253
Clean the ink unit................................................................................................................................... 257
Contents
6

Clean the ruler........................................................................................................................................ 259
List of Colorado 1650 maintenance materials............................................................................................261
Chapter 7
Improve quality............................................................................................................... 263
General workflow for improving quality.................................................................................................... 264
Print a printhead quality check chart.......................................................................................................... 266
Print a demo print.........................................................................................................................................267
Analyze the printhead quality check chart................................................................................................. 268
Calibrate the printhead................................................................................................................................ 269
Calibrate the printhead carriage..................................................................................................................271
Chapter 8
Configure the network and security settings.............................................................. 273
Configure the network................................................................................................................................. 274
Configure remote assistance.......................................................................................................................276
Log in as a System administrator .............................................................................................................. 277
Open the settings editor.............................................................................................................................. 279
Configure time synchronization.................................................................................................................. 280
Change the System administrator password.............................................................................................282
Configure a mail server for password recovery and notifications........................................................... 283
Troubleshoot the mail server configuration.............................................................................................. 286
Recover the System administrator password............................................................................................287
Security in the system..................................................................................................................................288
Certificates overview....................................................................................................................................289
Import a trusted certificate.......................................................................................................................... 290
Enable the use of HTTPS............................................................................................................................. 291
Troubleshoot the use of HTTPS.................................................................................................................. 293
Change the HTTPS security settings...........................................................................................................295
Configure PRISMAsync Remote Control.................................................................................................... 296
Test PRISMAsync Remote Control..............................................................................................................298
Manage users for PRISMAsync Remote Control....................................................................................... 300
Make a backup.............................................................................................................................................. 301
Restore a backup.......................................................................................................................................... 302
Enable system installation from USB......................................................................................................... 303
Chapter 9
Troubleshooting and support........................................................................................305
Tips and tricks...............................................................................................................................................306
General support............................................................................................................................................308
Change the regional settings................................................................................................................ 308
Set the energy save modes...................................................................................................................309
Download an account log file............................................................................................................... 310
Configure, download, and install software updates from On Remote Service................................ 313
Configure, upload and install operating system updates from a file................................................ 317
Move the printer.....................................................................................................................................321
Turn the printer on and off....................................................................................................................322
General troubleshooting..............................................................................................................................323
Stop the printer...................................................................................................................................... 323
Restart the printer.................................................................................................................................. 324
Remove all jobs......................................................................................................................................325
Download data log files.........................................................................................................................326
Download the last received job file...................................................................................................... 328
Enable extended printhead logging..................................................................................................... 330
Turn the printer on after a power cut................................................................................................... 331
Remove media from the paper path.................................................................................................... 332
Replace a drive gear on a media shaft................................................................................................. 336
Cancel the replacement of a maintenance tray................................................................................... 339
Contents
7

Solve specific quality problems.................................................................................................................. 340
Zebra banding........................................................................................................................................ 340
Gradient banding................................................................................................................................... 342
Lines at swath boundary ...................................................................................................................... 343
Lines within swaths............................................................................................................................... 346
Wrinkles.................................................................................................................................................. 348
Vertical banding..................................................................................................................................... 349
Micro-uniformity/graininess..................................................................................................................350
Media touches........................................................................................................................................ 352
Misalignment between gloss and matte in FLXfinish+ mode............................................................353
Solve specific media transport problems...................................................................................................354
Bulging media........................................................................................................................................ 354
Wrinkling media..................................................................................................................................... 355
Waves in media......................................................................................................................................356
Curling media......................................................................................................................................... 357
Drifting media.........................................................................................................................................359
Slipping media during calibration........................................................................................................ 360
Clean pollution on the printer..................................................................................................................... 361
Guidelines for cleaning uncured ink.....................................................................................................361
Clean the media cover........................................................................................................................... 362
Clean the guide plate and replace the foams and roller assy............................................................ 364
Error codes overview................................................................................................................................... 367
Chapter 10
Regulation Notices......................................................................................................... 369
Index.................................................................................................................................379
Contents
8

Chapter 1
Introduction

About this guide
Introduction
The guide addresses the Colorado 1650 and is written for the printer operator.
It describes the complete workflow of the printer: from setup to the operation, maintenance and
troubleshooting of the machine.
Process Actions Reference
Before using the sys‐
tem
Components of the printer Explore the system on page 29
Daily use Use the RIP software
Configure media in the RIP on
page 40
Load, wind, and cut media Handle the media on page 37
Print a job Print a job on page 165
Improve quality Improve quality on page 263
Maintenance Maintain the print quality
Maintain the print quality on
page 174
Maintain the rest of the printer Maintain the printer on page 202
Network and security Network and security options
Configure the network and security
settings on page 273
Troubleshooting Clear jams, stop the printer
General troubleshooting on
page 323
Clean polluted parts Clean pollution on the printer on
page 361
Operator skill level
This guide describes safeguards for the protection of an instructed person. Instructed person is a
term applied to persons who have been instructed and trained by a skilled person, or who are
supervised by a skilled person, to identify energy sources that may cause pain and to take
precautions to avoid unintentional contact with or exposure to those energy sources.
About this guide
10 Chapter 1 - Introduction

About the users
Introduction
There are various types of users who can use the Colorado 1650 each with its own role in the
complete workflow.
The various roles can be filled in by the same person or by multiple people. This manual is
mainly written for the Printer operator.
Prepress operator
• Receives and prepares job
• Uses design suites and RIP front ends to prepare the specific jobs
• Delivers 'ready to print jobs' to the printer operator
Media specialist
• Creates media profiles for new media or applications
• Manages media types and media profiles
Printer operator
• Operates the RIP to process and print jobs
• Manages the jobs, such as pausing, resuming and deleting jobs, loading, winding and cutting
media etc.
• Operates the printer and takes care of the daily use
• Maintains the printer, such as cleaning the matrix plate, maintenance station, refilling ink etc.
System administrator
• Configures and manages the network
• Configures and manages the security settings
• Keeps the system up-to-date and secure
• Controls access
NOTE
This guide describes safeguards for the protection of an instructed person. Instructed person is a
term applied to persons who have been instructed and trained by a skilled person, or who are
supervised by a skilled person, to identify energy sources that may cause pain and to take
precautions to avoid unintentional contact with or exposure to those energy sources.
About the users
Chapter 1 - Introduction 11

About the Colorado 1650
Introduction
The Colorado 1650 is a 64 inch roll to roll production printer that uses a unique UV gel ink
technology.
About the Colorado 1650
12 Chapter 1 - Introduction

Safe use
Introduction
When you operate the Colorado 1650 you have to take note of the safety precautions and follow
the guidelines.
Safety documents
Before you operate the printer read the following documents and follow the instructions:
• The safety chapter in this operation guide
• The MSDS - safety data sheets
For more information, see
Available documentation on page 16.
Stickers
Take note of the safety and precaution stickers in and on the machine. You can find an
explanation of all the stickers in the safety chapter in this operation guide.
Working with UVgel ink
The Colorado 1650 UVgel ink needs to be handled with care. Follow the instructions in this
manual to work with ink safely and read all the warnings before you start the procedure. When
you have to clean ink protect yourself and follow the prescribed procedure. For more information,
see
Guidelines for cleaning uncured ink on page 361.
Safe use
Chapter 1 - Introduction 13

Notes for the reader
Typography
This manual uses the following typography to indicate elements that are part of the user
interface.
Typography Indicates
[Text between square brackets] Name of a button, tile, setting, value, or other
option of the user interface
<Text between angle brackets> • Name of a key on a keyboard
• Name of a variable: item that varies accord-
ing to the context
Text displayed in courier font • File path
• Command Prompt comment
[Text] →[displayed in] →[menucascade] Names of options to be used in a fixed order
Safety symbols
Before you use this product, make sure you read and understand the safety information that
belongs to the product. Find the safety information on https://downloads.cpp.canon . Also be sure
to follow all warnings and instructions marked on the product.
This manual uses the following safety symbols to indicate hazards and precautions.
Symbol Type of symbol Indicates
WARNING Indicates a warning concerning operations that may lead to
death or injury to persons if not performed correctly. To use
the machine safely, always pay attention to these warnings.
CAUTION Indicates a caution concerning operations that may lead to in-
jury to persons if not performed correctly. To use the ma-
chine safely, always pay attention to these cautions.
This indication can concern hazards that have a specific CAU-
TION symbol. The 'hot surface', 'electric shock', 'moving
parts' and 'laser beam' cautions are listed below.
CAUTION Hot surface
Indicates a caution concerning operations that may lead to in-
jury to persons if not performed correctly. To use the ma-
chine safely, always pay attention to these cautions.
CAUTION Electric shock
Indicates a caution concerning operations that may lead to in-
jury to persons if not performed correctly. To use the ma-
chine safely, always pay attention to these cautions.
CAUTION Moving parts
Indicates a caution concerning operations that may lead to in-
jury to persons if not performed correctly. To use the ma-
chine safely, always pay attention to these cautions. 4
Notes for the reader
14 Chapter 1 - Introduction

Symbol Type of symbol Indicates
CAUTION Laser beam
Indicates a caution concerning operations that may lead to in-
jury to persons if not performed correctly. To use the ma-
chine safely, always pay attention to these cautions.
IMPORTANT Indicates an operational requirement or restriction. Read
these items carefully in order to prevent damage to equip-
ment, software, data, media, or property.
NOTE Indicates a clarification of an operation or contains additional
explanations for a procedure. Reading these notes is highly
recommended.
Body protection symbols
This manual uses the following body protection symbols to indicate that it is important to protect
yourself before performing a specific task or action.
Symbol Type of symbol Indicates
IMPORTANT Hand protection
Wear the mentioned type of gloves when you perform this
task or action.
IMPORTANT Eye protection
Use the mentioned type of eye protection when you perform
this task or action.
IMPORTANT Body protection
Wear the mentioned type of body protection when you per-
form this task or action.
IMPORTANT Foot protection
Wear the mentioned type of safety footwear when you per-
form this task or action.
Notes for the reader
Chapter 1 - Introduction 15

Available documentation
Introduction
This manual is part of a complete documentation set. The following table shows a complete
overview of the available documentation.
Available documentation
NOTE
For up-to-date documentation: visit the downloads website
http://downloads.cpp.canon , select
your printer and language, and find all the support information.
Documentation Available
Operation guide - User manual • On the downloads website under the prod-
uct name.
• Available as a PDF file in multiple languag-
es.
Extended operation guide - User manual • On the downloads website under the prod-
uct name.
• Available as a PDF file in multiple languag-
es.
Online help • Embedded in the application via a weblink.
• Available in multiple languages.
MSDS - Safety data sheet • On the downloads website under the prod-
uct name.
• Available as a PDF file.
Care and Use poster • On the downloads website under the prod-
uct name.
• Available as a PDF file.
Instruction videos
Scan the following QR code or follow the link to see the available instruction videos.
Link to instruction videos
Available documentation
16 Chapter 1 - Introduction

Chapter 2
Safety information

Safety and Environment Information
Important Safety and Environment User Information
Before using your printing system, make sure that it is properly installed and that you have read
and understand the User Documentation in order to operate the system safely and in accordance
with its functional offerings. When using your machine make sure to always comply with the
User Documentation.
Warning and caution indicators
In order to warn and make aware all persons operating the machine of possible risks, dangers
and/or hazards, safety warning labels have been applied where required. For safe operation it is
important to understand the meaning of every label. Make sure you read and understand all label
descriptions before you start operating the machine.
In order to avoid potential hazards, make sure that preventive and remedial maintenance is
executed by skilled persons and/or service technicians only.
Disclaimer:
CANON PRODUCTION PRINTING MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THE
CONTENTS OF THIS PUBLICATION, EITHER EXPRESS OR IMPLIED, EXCEPT AS PROVIDED
HEREIN, INCLUDING WITHOUT LIMITATION, THEREOF, WARRANTIES AS TO MARKETABILITY,
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE OF USE OR NON-
INFRINGEMENT. CANON PRODUCTION PRINTING SHALL NOT BE LIABLE FOR ANY DIRECT,
INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY NATURE, OR LOSSES OR EXPENSES
RESULTING FROM THE USE OF THE CONTENTS OF THIS PUBLICATION.
Canon Production Printing reserves the right to revise this publication and to make changes from
time to time in the content hereof without obligation to notify any person of such revision or
changes.
The websites of the regional Canon sales offices are listed on the cover of the User
Documentation. There you can find the addresses of the local Canon sales offices.
Canon Production Printing and its suppliers may collect, combine and use non-personal machine
and (individual) user information and data you provide using the machine. Information on what
type of information and data is retrieved or received and how access or entry to such information
and data by Canon Production Printing and its suppliers is secured please visit Canon Production
Printing Terms of Use and Privacy Statement at
https://cpp.canon .
Notes
• In some regions where this product is sold the following product name(s) may be registered as
model number(s).
Product name Model number
Colorado 1650 Océ 01079
RFID Reader Océ 01087
• Depending on the context, the terms “printer”, “system”, “machine”, and “equipment” used
in the User Documentation mean the printing system for which this User Documentation shall
apply.
• Some consumables and materials designated to be used by this machine are accompanied
with Safety Data Sheets. Please refer to the corresponding Safety Data Sheets for specific
Safety and Environment information and operating instructions. You may download the actual
Safety and Environment Information
18 Chapter 2 - Safety information

Safety Data Sheets and Product Safety Data Sheets from the support site of your product at
https://downloads.cpp.canon/ .
• The machine bears the CE-mark to show conformance with applicable legal EEA-requirements.
If applicable, the relevant CE Declaration of Conformity is part of the User Documentation. You
may also download it from the support site of your product at
https://downloads.cpp.canon/ .
Canon Production Printing shall not be liable for damages from:
• Failure to comply with the User Documentation;
• Work performed incorrectly on the machine;
• Unauthorized modifications.
The following indicators are used in the User Documentation to identify and categorize the level
of the seriousness of hazard:
Symbol Type Description
WARNING Indicates a warning concerning operations that may lead to
injury or even death to persons if not performed correctly. To
use the machine safely, always pay attention to these warn-
ings.
CAUTION Indicates a caution concerning operations that may lead to in-
jury to persons if not performed correctly. To use the ma-
chine safely, always pay attention to these cautions.
IMPORTANT Indicates operational requirements and restrictions. Be sure
to read these items carefully to operate the machine correct-
ly, and avoid damage to the machine or property.
PROHIBITED Indicates an operation that must not be performed. Read
these items carefully, and make sure not to perform the de-
scribed operations.
NOTE Indicates a clarification of an operation, or contains additional
explanations for a procedure. Reading these notes is highly
recommended.
If applicable the following Personal Protection indicators are used in the User Documentation
and on the machine:
Symbol Type Description
Mandatory action Wear protecting gloves as prescribed in this document when
performing a task or action in this area.
Mandatory action Read the user instruction manual/user documentation before
starting work or before operating equipment or machinery.
Safety and Environment Information
Chapter 2 - Safety information 19

The following labels are used to identify and categorize the hazard level:
Label Type Description
Warning General warning sign.
Warning Electricity: Hazardous electrical voltage inside. Do not remove
cover.
Caution Hot surface: Take care to avoid direct contact with hot surfa-
ces.
Caution Optical radiation: Take care to avoid injury to eyes and skin
when in the vicinity of optical radiation.
Caution Sharp element: Take care to avoid injury from sharp ele-
ments.
Caution Crushing of hands: Take care to avoid injury to hands when
in the vicinity of equipment with moving mechanical parts.
Label Type Description
Warning Electricity: Warning, shock hazard. Dis-
connect all power plugs from their electri-
cal outlet before you start a maintenance
or repair action.
Warning Electricity: Double-pole neutral fusing.
Risk of electric shock. Disconnect mains
before servicing.
Warning Electricity: The machine must be connec-
ted to a grounded power outlet.
Caution Electricity: High leakage current. The ma-
chine must always be connected to a
grounded power outlet.
Persons for ITE (LVD) machines according Directive 2014/35/EU
•Instructed person
This User Documentation describes safeguards for the protection of an instructed person.
Instructed person is a term applied to persons who have been instructed and trained by a
skilled person, or who are supervised by a skilled person, to identify energy sources that may
Safety and Environment Information
20 Chapter 2 - Safety information