Canon PC-D320 User manual

REVISION 0
COPYRIGHT © 2003 CANON INC. CANON PC-D320/340 FAX-L400 JAN. 2003
HY8-10AX-000
JAN. 2003
PC-D320 H12-2553 230V EC/UK/GER/FRN/
SWI/AST/SAF
PC-D340 H12-2563 230V EC/UK/GER/FRN/
SWI/AST/SAF
FAX-L400 H12-2573 230V EC/UK
FAX-L400 H12-2575 230V GER
FAX-L400 H12-2577 230V FRN
HANDSET APPARATUS

Application
This manual has been issued by Canon Inc. for qualified persons to learn technical theory, installation, maintenance,
and repair of products. This manual covers all localities where the products are sold. For this reason, there may be
information in this manual that does not apply to your locality.
Corrections
This manual may contain technical inaccuracies or typographical errors due to improvements or changes in products.
When changes occur in applicable products or in the content of this manual, Canon will release technical information
as the need arises. In the event of major changes in the contents of this manual, Canon will issue a new editions of
this manual.
The following paragraph does not apply to any countries where such provisions are inconsistent with local law.
Trademarks
The product names and company names described in this manual are the registered trademarks of the individual
companies.
Copyright
This manual is copyrighted with all rights reserved. Under the copyright laws, this manual may not be copied,
reproduced or translated into another language, in whole or in part, without the written consent of Canon Inc.
Copyright © 2003 by Canon Inc.
CANON INC.
Consumer Imaging Products Quality Assurance Dept. 1
5-1 Hakusan 7-Chome,Toride-city, Ibaraki 302-8501,Japan
DTP System
The data contained on this manual were created using Windows 2000®computers.
Document creation and page layout were performed using Adobe®PageMaker®6.5.
Logos and illustrations were created using Adobe®Illustrator®9.0.

I
I. MEANING OF MARKS
The marks used in this manual have the following meanings.
Mark Meaning
States a precaution to be taken to prevent danger to personnel, damage to
the product, or damage to electronic components by discharge of static
electricity. for example.
States a precaution to be taken to prevent damage to electronic components
by electrostatic discharge.
If the following mark is used, following the directions given.
Informs you of fire-related cautions.
Informs you that the plug must be removed from the power outlet before
starting an operation.
Gives useful information to understand descriptions.
Indicates sections to be read to obtain more detailed information.
NOTE
REFERENC
E

II
II. ABOUT THIS MANUAL
This manual is divided into five parts, and contains information required for servicing the
product.
Each of the above parts is further divided into the following four chapters:
Chapter 1: General Description
This part explains product specifications and the how to service the unit safely. It is very
important, so please read it.
Chapter 2: Technical Reference
This part explains the technical theory the product.
Chapter 3: Assembly and Disassembly
This part explains the assembly and disassembly of the product.
Chapter 4: Maintenance and Service
This part explains how to maintain the products for adjustment and troubleshooting and
service operations and service switches.
Chapter 5: Appendix
This part explains the informations of the optional products and user data flow.
• For more details of user operations and user reports, see the separate volume
of
Basic Guide and Printer Guide .
• Detailed description of each SSSW/parameter is not given in this manual
except the new SSSWs/parameters added to this model.
See G3 Facsimile Service Data Handbook (supplied separately) for
details them.
REFERENC
E

III
III. REVISION HISTORY
REVISION CONTENT
0 Original

IV
IV. TABLE OF CONTENTS
Page Chapter 1: General Description
1- 1 1. FEATURES
1 - 1 1.1 Overview
1 - 1 1.2 Option overview
1 - 2 2. SPECIFICATIONS
1 - 2 2.1 General Specifications
1 - 3 2.2 Communication Specifications
1 - 5 2.3 Scanner Specifications
1 - 7 2.4 Printer Specifications
1 -10 2.5 Copy Specifications
1 -10 2.6 Functions
1 -13 2.7 Interface Specifications
1 -16 3. OVERVIEW
1 -16 3.1 External View
1 -19 3.2 Operation Panel
1 -24 3.3 Consumables
1 -24 3.3.1 Toner Cartridge
1 -26 3.3.2 Print media
Chapter 2:Technical Reference
2 - 1 1. COMPONENT LAYOUT
2 - 1 1.1 Parts Layout
2 - 2 1.2 Printed Circuit Boards Layout
2 - 4 1.3 Sensors Layout
2 - 6 2. SCANNER SECTION
2 - 7 2.1 Names and Functions of Parts
2 -10 3. PAPER SUPPLY SECTION
2 -11 3.1 Recording Paper Pick-up Function
2 -11 3.1.1 Paper size error
2 -12 3.2 Recording Paper Jam Detection Configuration
2 -12 3.2.1 Pick-up delay jam
2 -12 3.2.2 Pick-up stationary jam
2 -12 3.2.3 Delivery delay jam
2 -12 3.2.4 Wrapping jam
2 -12 3.2.5 Delivery stationary jam
2 -12 3.2.6 Residual paper jam
2 -14 4. PRINTER SECTION
2 -15 4.1 Laser/Scanner Section
2 -16 4.2 Toner Cartridge
2 -16 4.3 Toner Transfer Section
2 -17 4.4 Fixing Section
2 -17 4.4.1 Fixing unit Malfunction
2 -18 5. NEW FUNCTION

V
Chapter 3: Assembly and Disassembly
3 - 1 1. ATTENTION TO BE PAID DURING ASSEMBLY/ DISASSEMBLY
3 - 1 1.1 Safety Cautions
3 - 2 1.2 General Cautions
3 - 3 1.3 Product-Inherent Cautions
3 - 4 1.4 All Clear (Action in the Event of Abnormality)
3 - 5 2. DISASSEMBLY/ASSEMBLY
3 - 5 2.1 Disassembly Procedure
3 - 5 2.1.1 Document feed section
3 -11 2.1.2 Recording section
3 -17 2.1.3 Fixing section
Chapter 4: Maintenance and Service
4 - 1 1. MAINTENANCE LIST
4 - 1 1.1 Consumables
4 - 1 1.2 Cleaning
4 - 2 1.3 Periodic Inspection
4 - 2 1.4 Periodic Replacement Parts
4 - 2 1.5 Adjustment Items
4 - 2 1.6 General Tools
4 - 2 1.7 Special Tools
4 - 3 2. HOW TO CLEAN PARTS
4 - 3 2.1 Main Unit Outer Covers
4 - 3 2.2 Platen Glass
4 - 3 2.3 Platen Glass Cover
4 - 3 2.4 Document Pick-up Roller for PC-D340/FAX-L400 only
4 - 3 2.5 Document Separation Roller for PC-D340/FAX-L400 only
4 - 3 2.6 Document Separation Guide for PC-D340/FAX-L400 only
4 - 3 2.7 Document Feed Roller for PC-D340/FAX-L400 only
4 - 3 2.8 Document Eject Roller for PC-D340/FAX-L400 only
4 - 3 2.9 White Sheet for PC-D340/FAX-L400 only
4 - 5 2.10 Transfer Guide
4 - 5 2.11 Paper Pick-up Roller
4 - 5 2.12 Separation Guide
4 - 5 2.13 Transfer Charging Roller
4 - 5 2.14 Static Charge Eliminator
4 - 5 2.15 Paper Feed Belt
4 - 5 2.16 Fixing Entrance Guide
4 - 5 2.17 Fixing Film
4 - 5 2.18 Fixing Pressure Roller
4 - 7 3. ADJUSTMENT
4 - 7 3.1 Checking the Nip Width of the Pressure Roller
4 - 8 3.2 Gain Auto Adjustment

VI
4 - 9 4. TROUBLESHOOTING
4 - 9 4.1 Troubleshooting Index
4 -11 4.2 Errors Shown on the Display
4 -11 4.2.1 User error message
4 -15 4.2.2 Error codes
4 -26 4.3 Errors not Shown on the Display
4 -26 4.3.1 General errors
4 -27 4.3.2 Printing problems
4 -34 4.3.3 Scanning problems
4 -36 4.3.4 Test mode function problems
4 -42 5. SERVICE SWITCHES
4 -42 5.1 Hardware Switches
4 -42 5.2 Service Data Setting
4 -44 5.3 Service Data Registration/Setting Method
4 -45 5.4 Service Data Flowchart
4 -52 5.5 Explanation of SSSW (Service Soft Switch Settings)
4 -53 5.6 New SSSWs/Parameters Added to this Model
4 -69 6. TEST FUNCTIONS
4 -69 6.1 Test Mode Overview
4 -70 6.2 Test Mode Flowchart
4 -71 6.3 D-RAM Tests
4 -71 6.4 CCD Tests
4 -72 6.5 Print Tests
4 -73 6.6 Modem and NCU Tests
4 -77 6.7 Faculty Tests
4 -81 7. SERVICE REPORT
4 -81 7.1 Report Output Function
4 -81 7.1.1 User report output functions
4 -83 7.1.2 Service report output functions
4 -116 8. WIRING DIAGRAM
4 -116 8.1 Wiring Diagram
Chapter 5: Appendix
5 - 1 1. INSTALLATION
5 - 1 1.1 Setting up
5 - 1 1.2 Checking Operation
5 - 2 2. USER DATA FLOW
5 - 2 2.1 User Data Flow (by Operation Panel)
5 -10 3. OPTION
5 -10 3.1 Handset Kit (FAX-L400 only)
5 -10 3.1.1 Service operations

Chapter 1
General
Description