Canon Pixma ip6000d User manual

PIXMA iP6000D

SERVICE

MANUAL

Canon

shall be retained for reference purposes byAuthorized Service Facilities of Canon U.S.A. Its unauthorized use is prohibited.

PIXMA iP6000D

SERVICE MANUAL

Revision 0

QY8-13A6-000

Scope

This manual has been issued by Canon Inc., to provide the service technicians of this product with the information necessary for qualified persons to learn technical

theory, installation, maintenance, and repair of products. The manual covers information applicable in all regions where the product is sold. For this reason, it may

contain information that is not applicable to your region.

Revision

This manual could include technical inaccuracies or typographical errors due to improvements or changes made to the product. When changes are made to the contents

of the manual, Canon will release technical information when necessary. When substantial changes are made to the contents of the manual, Canon will issue a revised

edition.

The following do not apply if they do not conform to the laws and regulations of the region where the manual or product is used:

Trademarks

Product and brand names appearing in this manual are registered trademarks or trademarks of the respective holders.

Canon Inc., except in the case of internal business use.

CANON INC.

Inkjet SFP Quality Assurance Div.

16-1, Shimonoge 3-chome, Takatsu-ku, Kawasaki, Kanagawa 213-8512, Japan

I. MANUAL OUTLINE

This manual consists of the following three parts to provide information necessary to service the PIXMA iP6000D:

Part 1: Maintenance

Information on maintenance and repair of the PIXMA iP6000D

Part 2: Technical Reference

ew technology, technical information and FAQ's (Frequently Asked Questions), etc. of the PIXMA iP6000D

Part 3: Appendix

Block diagrams and pin layouts of the PIXMA iP6000D

Reference:

This manual does not provide sufficient information for disassembly and reassembly procedures. Refer to the illustrations in the separate Parts Catalog.

II. TABLE OF CONTENTS

Part 1: MAINTENANCE

1. MAINTENANCE

1-1. Adjustment, Periodic Maintenance, Periodic Replacement Parts, and Replacement Consumables by Service Engineer

1-2. Customer Maintenance

1-3. Product Life

1-4. Special Tools

1-5. Serial Number Location

2. LIST OF ERROR DISPLAY / INDICATIONS

2-1. Operator Call Errors

2-2. Service Call Errors

2-3. Warnings

2-4. Troubleshooting by Symptom

3. REPAIR

3-1. Notes on Service Part Replacement (and Disassembling / Reassembling)

3-2. Special Notes on Repair Servicing

3-3. Adjustment / Settings

(1) Paper feed motor adjustment

(2) Gear phase adjustment

(3) Grease application

(4) Waste ink counter setting

(5) User mode

(6) Service mode

Service mode operation

Destination settings

Button and viewer test

3-4. Verification Items

(1) Service test print

(2) EEPROM information print

4. PRINTER TRANSPORTATION

Part 2: TECHNICAL REFERENCE

1. NEW TECHNOLOGIES

2. CLEANING MODE AND AMOUNT OF INK PURGED

3. PRINT MODE

3-1. Resolution by Print Mode during Printing via Computer

3.2. Resolution in Borderless Printing

3.3. Resolution in Duplex Printing

3.4. Resolution in Direct Printing

4. PHOTO DIRECT PRINT FUNCTION

4-1. Host PC Memory Card Access Function with the Memory Card Startup Utility

4-2. Memory Card Direct Printing Function

4-3. File Search

4-4. File Sort

4-5. Data Print

4-6. Bubble Jet Direct Function

4-7. PictBridge Function

4-8. Exclusive Processes

4-9. LCD Viewer

4-10. Card Slot-related Operations and Display

4-11. DPOF Settings in the Memory Card Direct Printing Function

4-12. Print Layout (Details)

4-13. Date Print Specifications

4-14. Photo Number Printing Specifications

5. FAQ (Problems Specific to the iP6000D and Corrective Actions)

Part 3: APPENDIX

1. BLOCK DIAGRAM

2. CONNECTOR LOCATION AND PIN LAYOUT

2-1. Main Board

2-2. Print Beam Board

2-3. Card Slot Board

2-4. Operation Panel Board

2-5. Carriage Board (Print Head Connector)

3. PIXMA iP6000D SPECIFICATIONS

4. Print Media Specifications

art 1

MAINTENANCE

1. MAINTENANCE

1-1. Adjustment, Periodic Maintenance, Periodic Replacement Parts, and Replacement Consumables by Service Engineer

(1) Adjustment

Note: DO NOT loosen the red screws on both sides of the main chassis, securing the carriage shaft positioning.

*1: Red screws of paper feed motor

The red screws securing the paper feed motor may be loosened only at replacement of the paper feed motor unit.

(2) Periodic maintenance

No periodic maintenance is necessary.

(3) Periodic replacement parts

There are no parts in this printer that require periodic replacement by a service engineer.

(4) Replacement consumables

There are no consumables that require replacement by a service engineer.

1-2. Customer Maintenance

Adjustment Timing Purpose Tool Approx.

time

EEPROM

initialization

(EEPROM settings)

At logic board ass'y replacement To initialize settings other than the following:

- USB serial number

- Destination setting

- Waste ink counter

- CD-R correction value

None. 1 min.

Destination settings

(EEPROM settings) At logic board ass'y replacement To set the destination. None. 1 min.

LCD viewer

language settings At logic board ass'y replacement To set the language to be displayed on the

LCD viewer. None. 1 min.

Waste ink counter

resetting

(EEPROM settings)

- At bottom case unit replacement

- At ink absorber (QC1-4221/ 4222 / 4223 /

4224 / 4263 / 4264 / 4864 / 4257)

replacement

To reset the waste ink counter. None. 1 min.

CD-R sensor /

automatic print head

alignment sensor

correction (EEPROM

settings)

- At logic board ass'y replacement

- At carriage unit replacement To correct the CD-R and automatic print head

alignment sensor. None. (Correction

performed through

service test print)

2 min.

Print head alignment - At print head replacement

- At logic board ass'y replacement

- At carriage unit replacement

To ensure accurate dot placement. - None. (operation panel)

- Computer (settings via

the printer driver)

2 min.

Paper feed motor

position adjustment*1 At paper feed motor unit replacement To adjust the belt tension. (Position the paper

feed motor so that the belt is stretched tight.) None. 2 min.

Grease application - At carriage unit replacement

- At chassis' upper gear replacement

- At shaft lift (QC1-4331) replacement

- To maintain sliding properties of the carriage,

carriage shaft, and shaft lift.

- To protect the chassis' upper gear.

- FLOIL KG-107A

(QY9-0057)

- MOLYKOTE HP300

(QY9-0035)

1 min.

Adjustment Timing Purpose Tool Approx. time

Print head alignment At print head replacement. To ensure accurate dot placement. - Operation panel

- Computer (automatic settings

via the printer driver)

3 min.

Print head cleaning When print quality is not satisfying. To improve nozzle conditions. - Operation panel

- Computer (settings via the

printer driver)

1 min.

Print head deep

cleaning When print quality is not satisfying, and not

improved by print head cleaning. To improve nozzle conditions. Computer (settings via the

printer driver) 2 min.

Ink tank replacement When an ink tank becomes empty. (No ink

error) ----- ----- 2 min.

Paper feed roller

cleaning When paper does not feed properly. To clean the paper feed rollers. Operation panel 2 min.

CD-R print position

adjustment At CD-R printing, when necessary To correct CD-R print position. Computer (application

software) 5 min.

Bottom plate cleaning When the back side of the paper is smeared To clean the platen ribs. Computer (application

software) 1 min.

LCD viewer

contrast adjustment When adjusting the contrast To adjust the contrast Operation panel 1 min.

1 - 1

1-3. Product Life

(1) Printer

Specified print volume (I) or the years of use (II), whichever comes first.

(I) Print volume

(II) Years of use

5 years of use

(2) Print head

Print volume: No. of pages printed: 5,000 pages (When printing with print mode above)

(3) Ink tank (target value)

BCI-6BK: 520 pages (1,500 character pattern, plain paper / standard mode)

540 pages (ISO JIS-SCID No. 5 / plain paper / standard mode)

BCI-6C: 780 pages (ISO JIS-SCID No. 5 / plain paper / standard mode)

BCI-6M: 580 pages (ISO JIS-SCID No. 5 / plain paper / standard mode)

BCI-6Y: 360 pages (ISO JIS-SCID No. 5 / plain paper / standard mode)

BCI-6PC: 410 pages (ISO JIS-SCID No. 5 / plain paper / standard mode)

BCI-6PM: 260 pages (ISO JIS-SCID No. 5 / plain paper / standard mode)

1-4. Special Tools

1-5. Serial Number Location

On the carriage flexible cable holder (visible when the access cover is open).

To the top

PIXMA iP6000D

5,000 pages

Black 1,500 character pattern 1,500 pages

Color A4, 7.5% duty per color pattern 1,300 pages

A4, 30 % duty per color pattern 400 pages

4 x 6, 30 % duty per color pattern 1,000 pages

Postcard, 30 % duty per color pattern 800 pages

Name Tool No. Application Remarks

MOLYKOTE

HP300

QY9-0035-000 To be applied to the chassis' upper gear, and to the

sliding portion of the shaft lift.

In common with other

models.

FLOIL

KG-107A

QY9-0057-000 To be applied to the sliding portion of the carriage, and

the carriage shaft.

In common with other

models.

1 - 2

2. LIST OF ERROR DISPLAY / INDICATIONS

Errors and warnings are displayed by the following ways.

1) Errors are indicated by the number of times the LED blinks.

2) Errors and warnings are displayed on the LCD viewer on the operation panel.

3) Warnings are displayed on the printer driver's Status Monitor.

2-1. Operator Call Errors (by LED Blinking in Orange)

*1: Only for models supporting CD-R printing

*2: Only for models not supporting CD-R printing

LED blinking

in orange Error [Error code] Solution Remarks

2 times No paper. (ASF) [1000] Set the paper in the ASF, and press the Resume/Cancel

button.

No CD-R tray. [1001]*1 Set the CD-R tray, and press the Resume/Cancel button.

No paper in the cassette. [1003]

(No paper in the front paper feed cassette.) Set the paper in the cassette, and press the Resume/Cancel

button.

3 times Paper jam. [1300] Remove the jammed paper, and press the Resume/Cancel

button.

Paper jam in the under guide. [1304]

Paper jam in the rear guide. [1303]

Front door closed. [1250] Open the paper output tray.

4 times No ink. [1601 / 1611/ 1612 / 1613 / 1634 /

1635] Replace the empty ink tank(s), or press the Resume/Cancel

button. Pressing the

Resume/Cancel button

will exit the error without

ink tank replacement,

however, ink may run out

during printing.

5 times The print head is not installed [1401], or it is not

properly installed (EEPROM data of the print

head is faulty) [1403 / 1405].

Install the print head properly, and close the access cover.

Or, with the print head installed, turn the printer off and on.

6 times Inner cover open. [1841]*2 Close the inner cover, and press the Resume/Cancel button.

Inner cover open (during printing on paper).

[1846]*2 Close the inner cover, and press the Resume/Cancel button.

CD-R tray feeder closed (during CD-R printing).

[1850 / 1855]*1 Open the CD-R tray feeder, set the CD-R tray properly, and

press the Resume/Cancel button.

CD-R tray feder open (during printing on paper).

[1851 / 1856]*1 Close the CD-R tray feeder, and press the Resume/Cancel

button.

7 times*1 No CD-R or DVD-R. [1002] After setting a CD-R or DVD-R in the tray, set the tray in the

tray feeder, and press the Resume/Cancel button.

8 times Warning: The waste ink absorber is almost full

(approx. 95% of the maximum capacity). [1700] Pressing the Resume/Cancel button will exit the error, and

enable printing.

In repair servicing, replace the bottom case unit (QM2-

1496), or the ink absorbers (QC1-4221 / 4222 / 4223 / 4224 /

4257 / 4263 / 4264 / 4864 ).

The service call error,

indicating the waste ink

absorber is full, is likely to

occur soon.

9 times The connected digital camera or digital video

camera does not support Camera Direct Printing.

[2001]

After removing the cable between the camera and the printer,

press the Resume/Cancel button, and re-connect the cable.

10 times Automatic duplex printing cannot be performed

(paper size not supported). [1310] Press the Resume/Cancel button to eject the paper being

used at error occurrence. Printing will resume from on the

front side of the next page.

Data which was to be

printed on the back side of

paper at error occurrence

is skipped (not printed).

11 times Failed in automatic print head alignment. [2500] Press the Resume/Cancel button, and after confirming the

following, perform print head alignment again:

- Set an appropriate type and size of paper (plain paper, A4

or letter).

- Check that the nozzle check pattern is properly printed (all

ink ejected, no faint printing).

- Protect the paper output slot from exposure to excessive

light.

Cover open. [1200] Close the cover.

1 - 3

2-2. Service Call Errors (by LED Blinking in Orange and Green Alternately, or Lit in Orange)

*1: Before replacement of the logic board ass'y, check the waste ink amount (by service test print or EEPROM information print). If the waste ink amount is 7%

or more, also replace the bottom case unit (QM2-1496) or the ink absorbers (QC1-4221/ 4222 / 4223 / 4224 / 4257 / 4263 / 4264 / 4864 ) when replacing

the logic board ass'y.

[See Section 3-3. Adjustment / Settings, (6) Service mode, for details.]

*2: Reset the waste ink counter when replacing the bottom case unit.

[See Section 3-3. Adjustment / Settings, (6) Service mode, for details.]

2-3. Warnings

Printer (displayed on the LCD viewer):

*1: If the warning is displayed, the carriage does not move to the ink tank replacement position when the access cover is opened.

LED alternate

linking in orange and

green Error [Error code] Solution

(Replacement of listed parts, which are likely to be faulty)

2 times Carriage error [5100] - Carriage unit (QM2-1499)

- Timing slit strip film (QC1-4284)