Canon SELPHY SQUARE QX10 User manual

1
Getting Started
• Make sure you read this guide, including the “Safety
Instructions” (= 2) section, before using the printer.
• Reading this guide will help you learn to use the printer properly.
• Store this guide safely so that you can use it in the future.
ENGLISH

2
Safety Instructions
Safety Instructions
• Be sure to read these instructions in order to operate the product safely.
• Follow these instructions to prevent injury or harm to the operator of the
product or others.
WARNING Denotes the risk of serious injury or death.
• Use only power sources specified in this instruction manual for use
with the product.
• Do not disassemble or modify the product.
• Do not expose the product to strong shocks or vibration.
• Do not touch any exposed internal parts.
• Stop using the product in any case of unusual circumstances such
as the presence of smoke or a strange smell.
• Do not use organic solvents such as alcohol, benzine or paint
thinner to clean the product.
• Do not get the product wet. Do not insert foreign objects or liquids
into the product.
• Do not use the product where flammable gases may be present.
This may cause electric shock, explosion or fire.
• Do not touch the product connected to a power outlet during
lightning storms.
This may cause electric shock.
• Periodically remove any dust buildup from the power plug and power
outlet using a dry cloth.
• Do not plug in or unplug the product with wet hands.
• Do not use the product if the power plug is not fully inserted into the
power outlet.
• Do not expose the power plug and terminals to dirt or let them come
into contact with metallic pins or other metal objects.
• Do not place heavy objects on the power cord. Do not damage, break
or modify the power cord.
• Do not wrap the product in cloth or other materials when in use or
shortly after use when the product is still warm in temperature.
• Do not leave the product connected to a power source for long
periods of time.
• Do not charge the product at temperatures outside the range of 5 –
40 °C (41 – 104 °F).
This may cause electric shock, explosion or fire.

3
• Follow any indications to turn offthe product in places where its use
is forbidden.
Not doing so may cause other equipment to malfunction due to the effect of
electromagnetic waves and even result in accidents.
CAUTION Denotes the risk of injury.
• Do not touch any parts inside the product.
This may cause injury.
Before Use
Before Use
• Images printed with this product are to be used for personal enjoyment.
Unauthorized printing of copyrighted material is prohibited.
• The printer warranty is valid only in the country or area of purchase. In
case of printer problems while abroad, return to the area of purchase
before contacting a Customer Support Help Desk.
Package Contents
Package Contents
□SELPHY SQUARE QX10 □Charging Cable
□Sample Ink Casette □Sample Sticker Paper
• Printed matter is also included.
• Purchase a Color Ink / Label Set (XS-20L) separately.
• The accessory charging cable is a charging only cable, and cannot be
used for communication.

4
Names of Parts
Names of Parts
(1)
(3)
(4)
(6)
(7) (10)
(8)
(5)
(11)
(2)
(9)
(1) CHARGE lamp
(2) STATUS lamp
(3) Power button
(4) Charging terminal
(5) Forced shutdown switch
(6) Eject lever
(7) QR code label
(8) Ink cassette compartment
cover
(9) Delivery outlet
(10) Paper compartment cover
(11) Open button
• Place the printer on a table or other flat, stable surface. Never place
the printer on an unstable or tilted surface.
• Do not place objects in front of the delivery outlet that may interfere
with the paper during printing.
• The QR code label is needed when you register the printer again,
such as when you change your model of smartphone. Take a photo
of the QR code with the camera function of your smartphone, etc.
and store it carefully.
• If the ink sheet is loose, turn the sprocket gently to tighten it.
Do not touch the ink sheet.
Ink sheet

5
Lamp indications
STATUS lamp CHARGE lamp Status
OffOffPower off(Not charged)
Blinks slowly
green
Charging in progress (Power off)
Lights green Charging complete (Power off)*1
Blinks slowly
white
OffPrinter start-up in progress
Blinks white OffProcessing...
Blinks quickly
white
OffRemove the printed paper.
Lights white OffStanding by to print (Not charged)*2
Blinks green Standing by to print (Battery level low)
Blinks slowly
green
Standing by to print (Charging in progress)
Lights green Standing by to print (Charging complete)
Blinks slowly red Blinks slowly
green
Outside the operating temperature range so
charging has paused.
Blinks red OffAn error occurred. Check the app message.
Blinks green The battery level is low so printing is not
possible. Charge the battery.
Blinks quickly red OffAn error occurred. Turn the power offand
then on again.
Blinks quickly
green
A battery error occurred.
*1 After a while, the CHARGE lamp turns off.
*2 You can check the battery level by pressing the Power button in the Standing by to
print (Not charged) status.
• CHARGE lamp blinks two times:
The battery level is low, but the printer can still be used.
• CHARGE lamp blinks three times:
The battery level is sufficient.

6
Preparations
Preparations
Charging the battery
1Connect the printer and the
charging USB AC adapter (sold
separately) with the accessory
charging cable.
 The CHARGE lamp begins to blink
green and charging starts. When the
CHARGE lamp lights up green, charging
is complete.
Installing the app
The smartphone application SELPHY Photo Layout is needed to print with
this product.
1Download and install the latest version of SELPHY
Photo Layout.
 Search for “SELPHY Photo Layout” from the App Store (in case of an
iPhone, iPad) or Google Play (in case of an Android smartphone), and
install SELPHY Photo Layout.
2Start SELPHY Photo Layout.
 Turn on location services on the smartphone.
 Turn offpower saving mode and other functions that reduce
smartphone battery consumption.
 Follow the on-screen instructions.
• For information on how to operate the printer, such as loading the paper or
replacing the ink cassette, refer to [Printer Manual] of SELPHY Photo Layout.

7
Preparing the printer and printing
This section describes how to turn on the power, load the paper, load the
ink cassette, register the printer (QR code), print, and turn offthe power.
1
Turn on the power.
 Hold down the Power button until the
STATUS lamp begins to blink white, then
wait until the STATUS lamp lights up.
2Load the paper.
 Press the Open button to release the
lock, and open the paper compartment
cover.
 Set the paper (up to 10 sheets) with the
printing surface (the surface without the
Canon logo) facing downward, being
careful not to touch the printing surface.
 Align the edge of the paper with the
circled parts. Do not push the paper to
the back of the compartment.
 Close the paper compartment cover.

8
3
Load the ink cassette.
 Open the ink cassette compartment
cover.
 Insert the correctly oriented new ink
cassette into the printer until it clicks into
place.
4
Connect and register the printer
using the QR code.
 Follow the instructions displayed on the
smartphone screen and connect and
register the printer using the QR code.
 Close the ink cassette compartment
cover.

9
5
Print.
 Print the images with SELPHY Photo
Layout.
 When printing is finished, remove the
paper from the printer.
6
Turn offthe power.
 After use, hold down the Power button
until the STATUS lamp turns off.

10
Printing Precautions
Printing Precautions
• Set the paper with the printing surface (the surface without the Canon
logo) facing downward, being careful not to touch the printing surface.
• Do not use paper that has already been printed on or that has written text
or other markings.
• The paper extends from the delivery outlet multiple times during printing.
Do not pull on the paper until the message indicating to remove the paper
is displayed on the smartphone.
• Do not interrupt communication until printing is finished. If communication
is interrupted, printing may be performed only partway.
• Do not open the ink cassette compartment cover or the paper
compartment cover while the printer is operating.
• If the Standing by to print status continues for approximately 10 minutes,
the power will automatically turn off. To resume printing, press the Power
button.

11
Specifications
Specifications
Dimensions Approx. 102.2 × 143.3 × 31.0 mm
(4.02 × 5.65 × 1.23 in.)
(Excluding protrusions)
Weight Approx. 445 g (15.70 oz.) (printer body only)
Operating temperature 5 °C - 40 °C (41 - 104 °F)
Operating humidity 20 - 80%
Rated input DC 5.0 V ±0.5 V, max. 900 mA
Printing method Dye-sublimation thermal transfer
(with overcoating)
Resolution 287 × 287 dpi
Gradation 256 shades per color
Paper tray capacity 10 sheets
Paper size Approx. 72.0 × 85.0 mm (2.84 × 3.35 in.)
Printing range Selectable by the app from
approx. 68 x 68 mm (2.7 x 2.7 in.),
approx. 65 x 65 mm (2.6 x 2.6 in.),
or approx. 62 x 62 mm (2.4 x 2.4 in.)
Printable number of sheets Approx. 20 sheets (room temperature, battery
fully charged)
Printing speed (per sheet) Approx. 43 seconds (room temperature)
• Adapter and charging time
Use a charger with rated power output of DC 5.0 V, 1000 mA or more
to charge the product. Charging takes approximately 2 hours at room
temperature, but this time may increase depending on the condition of
the battery used and the charging environment.
• All data is based on tests by Canon.
• Printer specifications or appearance are subject to change without notice.

12
Troubleshooting
Troubleshooting
If you think the printer may have malfunctioned, first refer to the examples
below and check the printer. If the status does not improve even after
checking the relevant items, contact a Customer Support Help Desk.
Power
The power does not turn on.
• Check the battery level.
• If the battery does not charge, press the Forced shutdown switch (= 4)
with a thin rod and then charge the battery again.
Charging
The battery cannot be charged.
• The battery cannot be charged during printing. Charge the battery in the
Standing by to print status or the Power offstatus.
• Use the specified battery charger.
• If the battery does not charge, press the Forced shutdown switch (= 4)
with a thin rod and then charge the battery again.
The battery runs down quickly.
• Battery performance will decrease at low temperatures.
• Battery consumption may increase depending on the printing settings.
• Battery power is consumed in the Standing by to print status. To increase
the number of sheets that can be printed with a single charge, it is
recommended to turn offthe power each time printing is finished.
• The app indicates the approximate battery level, and the battery may run
down quickly depending on the printing conditions. It is recommended to
charge the battery soon after use.

13
A charging error occurs. (STATUS lamp: blinks slowly red,
CHARGE lamp: blinks slowly green)
• Charging will pause when the printer is a certain temperature or higher.
This is not a malfunction. Disconnect the battery charger, turn offthe
power, and wait for the printer to cool down.
Charging errors will occur more easily when printing continuously, when
the ambient temperature is high, and when the inside of the printer is hot.
Charging takes a long time or a charging error occurs. (STATUS
lamp: blinks quickly red, CHARGE lamp: blinks quickly green)
• When the printer has not been used for a long period of time, the
charging time may increase or a charging error may occur. If this
happens, charge the battery again.
• Use the specified battery charger. (= 11)
• If the problem is not resolved, contact a Customer Support Help Desk.
Printing
Printing is not possible.
• Check that the power is turned on. (= 7)
• Check that the ink cassette and paper are loaded correctly.
(= 7, = 8)
• Check that the ink sheet is not loose. (= 4)
• Check that paper other than the specified paper is not being used.
(= 3)
• If the ink cassette has run out, replace it with a new ink cassette. If there
is no paper, load the paper. (= 7, = 8)
Images cannot be printed cleanly.
• Check that the ink sheet and paper are not dirty.
• Check that dust and dirt have not adhered inside the printer.
• Check that condensation has not occurred in the printer.
• Check that the printer is not installed near equipment that emits
electromagnetic waves or strong magnetic fields.

14
The smartphone screen colors differ from the printed colors.
• The color expression method differs for smartphone screens and printing.
Colors also differ according to the environment (lighting color and
intensity) in which the screen is viewed and the screen color adjustments.
Printing takes time.
• Printing will pause when the printer is a certain temperature or higher.
This is not a malfunction. Wait a bit before printing again, or turn offthe
power and wait for the printer to cool down.
Printing will pause occasionally so printing will take longer than usual
when printing continuously, when the ambient temperature is high, and
when the inside of the printer is hot.
• The number of times printing pauses may increase depending on the
printing settings.
Printing cannot be stopped.
• Even if you cancel printing partway, printing continues until the printing in
progress is finished.
• When printing is canceled partway through printing of multiple sheets,
printing stops after the current sheet is finished.
Paper
The paper is not fed properly or the jams frequently.
• Check that the paper is set correctly. (= 7)
• Check that the paper is not peeling or folded and has not already been
printed on.
• Check that 11 or more sheets have not been loaded.
• Check that paper other than the specified paper is not being used.
(= 3)
The specified number of sheets cannot be printed, or paper
remains.
• Paper may remain if the ink cassette runs out.

15
Paper is not ejected from the delivery outlet.
• If the paper extends partially from the front of the printer, pull out the
paper. However, if the paper cannot be pulled out by lightly gripping it
with your fingers, do not pull excessively on the paper. In this case, turn
the power offand then on again repeatedly until the paper is ejected.
If you accidentally turn offthe power during printing, turn on the power
again and wait until the paper is ejected.
• If the paper has jammed, contact a Customer Support Help Desk. Do
not attempt to remove the jammed paper by force. This may cause
malfunction.
Wi-Fi
The message “The printer cannot be found.” is displayed.
• Check that the power is turned on. (= 7)
• Turn on location services on the smartphone.
• To newly register the printer to the app, tap in the upper left corner
of the app home screen and then tap “Do you want to use another
QX10? >”.
• Registration using the QR code will not be possible if the password has
been changed using “Change the password”. In this case, register the
printer manually.
• If you forgot the password, do the following to initialize the printer settings
and then register the printer to the app again.
Turn on the power. →Press and hold the Power button. After 1 second,
the STATUS lamp turns off. →Continue pressing the Power button. →
When the STATUS lamp begins to blink, release the Power button.
Printing takes time.
• Do not use the printer near a microwave oven or equipment (Bluetooth,
etc.) that uses frequencies in the 2.4 GHz band. This may degrade the
Wi-Fi signal environment.
• Place the printer and smartphone close to each other without any objects
between them.

16
App
The QR code cannot be scanned.
• Check that there is no shadow on the QR code and that the QR code is
being scanned from the front.
• Some smartphones may be unable to scan the QR code well. In this
case, register the printer manually.
The message “This photo cannot be used.” is displayed.
• If “This photo cannot be used.” is displayed by the app, the image size
may be too large. Shrink, trim, or otherwise reduce the image size and
then try to print again.
When an error message is displayed
• When trouble occurs in the printer, the printer lamps will indicate an error
and a message will also be displayed on the smartphone screen. When
the action to be taken is displayed together with the error message,
perform the instructed operations. When only an error message is
displayed, refer to the examples in “Troubleshooting” and check the
relevant items. If the problem is not resolved, contact a Customer
Support Help Desk.
• When turning the printer offand back on again, make sure that the paper
and ink cassette are loaded correctly before turning on the power.
Updating the app and the printer
• Always use the latest version of SELPHY Photo Layout. (= 6)
• It may be necessary to update the printer firmware when printing. This
requires a sufficient battery level.
• Do not turn offthe power or press the Forced shutdown switch while
firmware update is in progress.

17
Storing printed photos
• Use a permanent marker to write characters on photos.
• To prevent discoloration of printed surfaces, avoid storing photos in
places subject to temperatures above 40°C (104°F), humid or dusty
places, and places subject to direct sunlight.
• Do not attach adhesive tape to printed surfaces, allow printed surfaces
to contact a vinyl desk mat, business card case, or plastic eraser, apply
volatile solvents such as alcohol to printed surfaces, or leave printed
surfaces in close contact with other objects, etc. This may cause
discoloration, color fading, or color transfer.
• When storing photos in an album, select an album with nylon,
polypropylene, or cellophane pockets.
• Printed surfaces may become discolored depending on the storage
state and time. Canon cannot be held liable for this.
Tidying up after printing
• Turn offthe power.
• Store the paper and ink cassette loaded in the printer.
• Store the printer in the level condition in a dark place free of dust and
dirt. Dust or dirt entering the printer may cause white stripes in photos or
other malfunction.
• Store unopened paper and ink cassettes in a dark place.

18
Daily handling
• Do not expose the product to strong force or vibration. This may cause
paper jams or other malfunction.
• Do not expose the product to insecticides or volatile substances. Also do
not allow the product to contact rubber or vinyl products for long periods
of time. This may cause the exterior to degrade.
• When moving the printer from a cold place to a hot place, seal the printer
in a vinyl bag to prevent condensation and let the printer adjust to the
ambient temperature before removing it from the bag. In the event that
condensation occurs, leave the printer at room temperature until the
water droplets disappear naturally before using the printer.
• Wipe away dirt from the printer with a soft, dry cloth.
• Never wipe the printer using neutral detergent or solvents such as
benzine or paint thinner. This may cause the exterior to degrade or
deform or the paint to peel.

19
Wi-Fi (Wireless LAN) Precautions
Wi-Fi (Wireless LAN) Precautions
• This product is embedded with a wireless device. The model number is
CD1158 (including WLAN module model WM321).
• Countries and Regions Permitting WLAN Use
Use of WLAN is restricted in some countries and regions, and
illegal use may be punishable under national or local regulations.
To avoid violating WLAN regulations, visit the Canon website to
check where use is allowed.
Note that Canon cannot be held liable for any problems arising
from WLAN use in other countries and regions.
• Doing any of the following may incur legal penalties:
Altering or modifying the product
Removing the certification labels from the product
• Do not use the wireless LAN function of this product near medical
equipment or other electronic equipment.
Use of the wireless LAN function near medical equipment or other
electronic equipment may affect operation of those devices.

20
Radio Wave Interference Precautions
This product may receive interference from other devices that emit radio
waves.
To avoid interference, be sure to use this product as far away as possible
from such devices, or avoid using the devices at the same time as this
product.
Hereby, Canon Inc. declares that this equipment is in compliance with
Directive 2014/53/EU.
The full text of the EU declaration of conformity is available at the following
Internet address:
http://www.canon-europe.com/ce-documentation
Wireless LAN Specifications
Frequency band(s): 2401 MHz - 2473 MHz
Maximum radio-frequency power: 11.4 dBm
CANON EUROPA N.V.
Bovenkerkerweg 59, 1185 XB Amstelveen, The Netherlands
CANON INC.
30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan