Cincoze DE-1000 User manual

Power Efficient Fanless Computers
DE-1000
Version: V1.43
Rugged Embedded Computer
DE-1000 Series
User Manual
Power Efficient Fanless Computers
DE-1001
Power Efficient Fanless Computers
DE-1002

DE-1000 Series | User Manual 2
Contents
Preface
Revision……………………………………………..……………….……………...……………...05
Copyright Notice.…………………………………………………………………………………...05
Acknowledgement.……………………………………………………………….........................05
Disclaimer.………………………………………………………………….………………...........05
Declaration of Conformity.………………………………………………….……………………05
Product Warranty Statement …………………………………………………………….............06
Technical Support and Assistance.…………………………………………….…………………07
Conventions Used in this Manual …………………………………………….…………............08
Safety Precaution …...……………………………………………….………….………..............08
Package Contents ………………………………………………………….…….………...……..09
Ordering Information …………………………………...…………………….…….……...……...10
Chapter 1 Product Introductions
1.1 Overview …………………………………………………….……......……………..............12
1.2 Product Pictures…………………………………………….….……....……….….…........12
1.3 Key Features……...……………………………………….…….…….…….….…..............13
1.4 Hardware Specification………….............………………….…………………….…..........14
1.5 System I/O…………………………..……………………….……...………………....……15
1.6 Mechanical Dimension………………………......…………….……………………............21
Chapter 2 Jumpers, Switches and Connectors
2.1 Jumpers Settings ……………………………….………………………………...………….25
2.2 Location of the Jumpers/Switches/Connectors.………………………………...…………25
2.2.1 Top View ……………………………….……………………………………...………..25
2.2.2 Bottom View ……………………………………………………………...……............26
2.3Definition of Jumpers/Switches/Connectors………..….………………………………......27
2.4Definition of Jumpers.……...……………..............................................……..................28
2.5Definition of Switches….…...….……...……….............……………….............................29
2.6 Definition of Connectors …...….……...……….............…..………….............................31
Chapter 3 System Setup
3.1 Remove the Chassis Bottom Cover………………………….….…………………..........41
3.2 Removing the Chassis…………………………………………………….………………….42
3.3 Installing a Half Size Mini PCIe Card on Upper Side………....…………….……………43
3.4 Installing a Full Size Mini PCIe Card on Upper Side.…….……...……………….............45
3.5 Installing Antenna………………………………………..........….…………………............47

DE-1000 Series | User Manual 3
3.6 Installing a SATA Hard Drive on Upper Side…………………………………....…………49
3.7 Installing a SATA Hard Drive on Bottom Side.……....………...….…………………...…51
3.8 Installing SO-DIMM 1…...…………………….….……………..........................................52
3.9 Installing SO-DIMM 2…………………………...……………....….…………….……….....54
3.10 Installing Half Size Mini PCIe Card on Bottom Side……………...….……………………57
3.11 Installing Full Size Mini PCIe Cards on Bottom Side…………….………………........….59
3.12 Installing the PCI/PCIe Cards on Expansion Module (DE-1001 and DE-1002 Only)..62
3.13 Installing the Chassis………………………….………...…………….……………............65
3.14 Installing the Chassis Bottom Cover……...……….………...….………………………..66
3.15 Installing a SIM Card….…….….…….……………...….…………………………...………67
3.16 Installing a CFast Card….…….….…….……………...….…………………………...……68
3.17 Wall Mount Bracket….…….….…….……………...….……………………..………...……69
Chapter 4 BIOS Setup
4.1 BIOS Introduction …….……….…………….…….…..….……………………...................72
4.2 Main Setup ……...……….…..……………….…..….………………........…………...........73
4.2.1 System Date …….……………………………………………...…………….............73
4.2.2 System Time ………..……………………………………………..……….................73
4.3 Advanced Setup ……………………………………………………………………………...74
4.3.1 ACPI Setting ………………...………………………………………………………….74
4.3.2 Super IO Configuration...……………………………………………………………...75
4.3.3 Hardware Monitor……………………………………………………………...……….76
4.3.4 Serial Port Console Redirection……………...……………………….…................77
4.3.5 CPU Configuration…..………………………………………….…………………....77
4.3.6 PPM Configuration…………………………………………………………………....78
4.3.7 Thermal Configuration……………………………………….....………….................79
4.3.8 IDE Configuration…..…………………………..……………………..…………….....80
4.3.9 OS Selection………………………………………………………………………......80
4.3.10 CSM (Compatibility Support Module) Configuration……………….……..….....81
4.3.11 USB Configuration………….…………………………………………………..........82
4.4 Chipset Setup …...……….…………………..…..….…..…………………………………...83
4.4.1 North Bridge……………………………………..……………………………………..83
4.4.2 South Bridge………….………………….……………………………………………..85
4.5 Security Setup …...……….………………….…..…….…………..……………………...…87
4.5.1 Administrator Password …….…...……………………………………………………87
4.5.2 User Password …….…………………………………………………..………………87
4.6 Boot Setup …...……….….……………………………...…..….…..………..…………....…88
4.6.1 Setup Prompt Timeout………………………….……………………………………..88
4.6.2 Bootup NumLock State…………………..……………………………………………88

DE-1000 Series | User Manual 4
4.6.3 Full Screen Logo Show………………………...……………….………………..……88
4.6.4 Fast Boot ……………..………………………………………………………………...88
4.7 Save & Exit …...……….….…………………. …..….…..……………………….................89
4.7.1 Save Changes and Reset …………………………………………………………….89
4.7.2 Discard Changes and Reset ….………………………………………………………89
4.7.3 Restore Defaults …………………………………….…………………………………89
4.7.4 Save as User Defaults …………………..…………………………………………….89
4.7.5 Restore User Defaults ..…………………………….…………………………………89
Chapter 5 Product Application
5.1 Digital I/O (DIO) application ………..…………………………………………………………91
5.1.1 Digital I/O Programming Guide ……………………………………………………..91
5.2 DE-1000 Digital I/O (DIO) Hardware Specification ………………………………….……..97

DE-1000 Series | User Manual 5
Preface
Revision
Revision
Description
Date
1.00
First Release
2015/01/12
1.10
DIO PIN Define Revision
2015/05/08
1.20
Content corrected, product pictures updated, CH. 5
added
2016/06/20
1.30
Add 1.2 support dimension of add-on card
2017/06/21
1.40
Correction Made
2018/11/20
1.41
Correction Made
2020/04/09
1.42
New Format Updated
2020/10/22
1.43
LVD Number Updated
2021/02/08
Copyright Notice
© 2014 by Cincoze Co., Ltd. All rights are reserved. No parts of this manual may be copied,
modified, or reproduced in any form or by any means for commercial use without the prior
written permission of Cincoze Co., Ltd. All information and specification provided in this
manual are for reference only and remain subject to change without prior notice.
Acknowledgement
Cincoze is a registered trademark of Cincoze Co., Ltd. All registered trademarks and product
names mentioned herein are used for identification purposes only and may be trademarks
and/or registered trademarks of their respective owners.
Disclaimer
This manual is intended to be used as a practical and informative guide only and is subject
to change without notice. It does not represent a commitment on the part of Cincoze. This
product might include unintentional technical or typographical errors. Changes are
periodically made to the information herein to correct such errors, and these changes are
incorporated into new editions of the publication.
Declaration of Conformity
FCC
This equipment has been tested and found to comply with the limits for a Class
A digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference when
the equipment is operated in a commercial environment. This equipment

DE-1000 Series | User Manual 6
generates, uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference in which case the user
will be required to correct the interference at his own expense.
CE
The product(s) described in this manual complies with all application European
Union (CE) directives if it has a CE marking. For computer systems to remain
CE compliant, only CE-compliant parts may be used. Maintaining CE
compliance also requires proper cable and cabling techniques.
Product Warranty Statement
Warranty
Cincoze products are warranted by Cincoze Co., Ltd. to be free from defect in materials and
workmanship for 2 years from the date of purchase by the original purchaser. During the
warranty period, we shall, at our option, either repair or replace any product that proves to be
defective under normal operation. Defects, malfunctions, or failures of the warranted product
caused by damage resulting from natural disasters (such as by lightening, flood, earthquake,
etc.), environmental and atmospheric disturbances, other external forces such as power line
disturbances, plugging the board in under power, or incorrect cabling, and damage caused
by misuse, abuse, and unauthorized alteration or repair, and the product in question is either
software, or an expendable item (such as a fuse, battery, etc.), are not warranted.
RMA
Before sending your product in, you will need to fill in Cincoze RMA Request Form and
obtain a RMA number from us. Our staff is available at any time to provide you with the most
friendly and immediate service.
◼RMA Instruction
⚫Customers must fill in Cincoze Return Merchandise Authorization (RMA)
Request Form and obtain a RMA number prior to returning a defective product
to Cincoze for service.
⚫Customers must collect all the information about the problems encountered
and note anything abnormal and describe the problems on the “Cincoze
Service Form” for the RMA number apply process.
⚫Charges may be incurred for certain repairs. Cincoze will charge for repairs to
products whose warranty period has expired. Cincoze will also charge for
repairs to products if the damage resulted from acts of God, environmental or
atmospheric disturbances, or other external forces through misuse, abuse, or

DE-1000 Series | User Manual 7
unauthorized alteration or repair. If charges will be incurred for a repair,
Cincoze lists all charges, and will wait for customer’s approval before
performing the repair.
⚫Customers agree to ensure the product or assume the risk of loss or damage
during transit, to prepay shipping charges, and to use the original shipping
container or equivalent.
⚫Customers can be sent back the faulty products with or without accessories
(manuals, cable, etc.) and any components from the system. If the
components were suspected as part of the problems, please note clearly
which components are included. Otherwise, Cincoze is not responsible for the
devices/parts.
⚫Repaired items will be shipped along with a "Repair Report" detailing the
findings and actions taken.
Limitation of Liability
Cincoze’ liability arising out of the manufacture, sale, or supplying of the product and its use,
whether based on warranty, contract, negligence, product liability, or otherwise, shall not
exceed the original selling price of the product. The remedies provided herein are the
customer’s sole and exclusive remedies. In no event shall Cincoze be liable for direct,
indirect, special or consequential damages whether based on contract of any other legal
theory.
Technical Support and Assistance
1. Visit the Cincoze website at www.cincoze.com where you can find the latest information
about the product.
2. Contact your distributor or our technical support team or sales representative for
technical support if you need additional assistance. Please have following information
ready before you call:
⚫Product name and serial number
⚫Description of your peripheral attachments
⚫Description of your software (operating system, version, application software, etc.)
⚫A complete description of the problem
⚫The exact wording of any error messages

DE-1000 Series | User Manual 8
Conventions Used in this Manual
Safety Precautions
Before installing and using this device, please note the following precautions.
1. Read these safety instructions carefully.
2. Keep this User’s Manual for future reference.
3. Disconnected this equipment from any AC outlet before cleaning.
4. For plug-in equipment, the power outlet socket must be located near the equipment and
must be easily accessible.
5. Keep this equipment away from humidity.
6. Put this equipment on a reliable surface during installation. Dropping it or letting it fall
may cause damage.
7. Make sure the voltage of the power source is correct before connecting the equipment
to the power outlet.
8. Use a power cord that has been approved for using with the product and that it matches
the voltage and current marked on the product’s electrical range label. The voltage and
current rating of the cord must be greater than the voltage and current rating marked on
the product.
9. Position the power cord so that people cannot step on it. Do not place anything over the
power cord.
10. All cautions and warnings on the equipment should be noted.
11. If the equipment is not used for a long time, disconnect it from the power source to avoid

DE-1000 Series | User Manual 9
damage by transient overvoltage.
12. Never pour any liquid into an opening. This may cause fire or electrical shock.
13. Never open the equipment. For safety reasons, the equipment should be opened only
by qualified service personnel.
If one of the following situations arises, get the equipment checked by service
personnel:
⚫The power cord or plug is damaged.
⚫Liquid has penetrated into the equipment.
⚫The equipment has been exposed to moisture.
⚫The equipment does not work well, or you cannot get it work according to the user's
manual.
⚫The equipment has been dropped and damaged.
⚫The equipment has obvious signs of breakage.
14. CAUTION: Danger of explosion if battery is incorrectly replaced. Replace only with the
same or equivalent type recommended by the manufacturer.
15. Equipment intended only for use in a RESTRICTED ACCESS AREA.

DE-1000 Series | User Manual 10
Package Contents
Before installation, please ensure all the items listed in the following table are included in the
package.
Item
Description
Q’ty
1
DE-1000 / DE-1001 / DE-1002 Embedded System
1
2
Utility DVD Driver
1
3
DIO Terminal Block Connector
2
4
Power Terminal Block Connector
1
5
Remote Power Terminal Block Connector
2
6
DVI-I to VGA Adaptor
1
7
Screws Pack
1
8
Wall Mount Kit
1
Note: Notify your sales representative if any of the above items are missing or damaged.
Ordering Information
Model No.
Product Description
DE-1000
Intel Atom E3845 Quad Core Power Efficient Fanless Computer
DE-1001-E
Intel Atom E3845 Quad Core Power Efficient Fanless Computer
with 1x PCIex1 Expansion
DE-1001-P
Intel Atom E3845 Quad Core Power Efficient Fanless Computer
with 1x PCI Expansion
DE-1002-EE
Intel Atom E3845 Quad Core Power Efficient Fanless Computer
with 2x PCIex1 Expansions
DE-1002-PP
Intel Atom E3845 Quad Core Power Efficient Fanless Computer
with 2x PCI Expansions

DE-1000 Series | User Manual 11
Chapter 1
Product
Introductions

DE-1000 Series | User Manual 12
1.1 Overview
DE-1000 Series Fanless Embedded PC supports Intel® Bay Trail platform, integrated with Intel®
Atom™ E3845 Quad Core 1.91 GHz processor. Delivering the excellent quad-core processing power
at only 10 watts power consumption, DE-1000 series is definitely an ideal solution for ultimate
computing performance, energy efficiency, and superior reliability.
Designed with rich I/O, high flexibility and easy expansion capabilities, DE-1000 series is ideal for
diverse industrial applications. It offers multiple I/O extension modules, including up to 2x PCI or 2x
PCIe x1 slot for flexible integration of a variety of add-on cards; 2x mini-PCIe slot for GSM and WLAN
wireless communication; it also supports three storage expansions: 2.5” SATA HDD, CFast and SIM
card.
Supporting up to 6x LAN or 4x PoE versions, and power ignition function, DE-1000 series can meet
various applications, such as: surveillance, in-vehicle, and industrial automation applications, etc.
DE-1000 series supports wide temperature range from -25°C to +70°C, wide range 9~48VDC power
input, power protection, cable-less and one-piece housing design, as well as compliant with
EN50155 certification for rail transportation applications; it is designed to ensure stable operation in
robust and harsh environments.
1.2 Product pictures
DE-1000
DE-1001
DE-1002
Front
Rear

DE-1000 Series | User Manual 13
1.3 Key Features
⚫Onboard Intel® Atom™ E3845 Processor Quad Core, 1.91GHz
⚫2x DDR3L SO-DIMM Max. up to 8GB
⚫Dual Independent Display from 1x DVI-I and 1x DisplayPort
⚫2x Intel® GbE Port, Support Wake-on-LAN and PXE (DE-1000, DE-1001, DE-1002
Only)
⚫1x USB 3.0, 4x USB 2.0
⚫6x RS232/422/485 Port with 5V/12V Power
⚫4x Isolated DI, 4x Isolated DO
⚫2x 2.5” SATA SSD/HDD Bay, 1x mSATA (Shared by Mini-PCIe Socket) , 1x CFast Card
and 1x SIM Card Socket
⚫9~48VDC Power Input, support AT/ATX Mode
⚫2x Mini-PCIe Slot for Wi-Fi, GSM, or I/O Expansion
⚫1x PCI or 1x PCIe x1 Expansion (DE-1001)
⚫2x PCI or 2x PCIe x1 Expansion (DE-1002)
⚫Power Ignition
⚫EN50155 (EN50121-3-2) / EN62368-1 Certified

DE-1000 Series | User Manual 14
1.4 Hardware Specification
Processor
•Onboard Intel® Atom™ Processor E3845 Quad Core, 1.91
GHz with AMI 64Mbit SPI BIOS
Memory
•2x 204-Pin DDR3L-1066 / 1333MHz SO-DIMM
(un-buffered and non-ECC), Max. up to 8GB
Display
Dual Display
•1x DVI and 1x DisplayPort
•1x DVI-D and 1x VGA (w/ Optional Split Cable)
•1x DisplayPort and 1x VGA (w/ DVI-I to VGA Adapter)
Ethernet
•2x Intel® I210-IT GbE LAN Port, Support Wake-on-LAN
and PXE
Audio Codec
•Codec: Realtek ALC888S
•1x Mic-in and 1x Line-out
Watchdog Timer
•Software Programmable Supports 256 Levels System
Reset
Storage
•2x 2.5” SATA HDD Bay
•1x Internal mSATA Slot (Shared by Mini-PCIe Socket)
•1x External CFast Socket
•1x External SIM Card Socket
I/O Interface
•1x USB 3.0 Port
•4x USB 2.0 Port
•8x Optical Isolated DIO (4xDI, 4xDO), 10 Pin Terminal
Block Support 9~30V
•6x DB9 for COM1~6, Support RS-232/422/485 with Auto
Flow Control
•1x PS/2 Port
•2x Antenna Hole
•1x Power Switch
•1x AT/ATX Switch
•1x Remote Power and Reset Connector
Power Requirement
•Support AT, ATX Mode
•1x 3-pin Terminal Block Connector with Power Input
9~48VDC
•1x Optional AC/DC 12V/5A, 60W Power Adapter
•1x Optional AC/DC 24V/5A, 120W Power Adapter
Expansion
•DE-1001-E:
✓1x PCIe x1
Support maximum dimension of add-on card (H x L):
111.15mm x 174.63mm
•DE-1001-P:
✓1x PCI
Support maximum dimension of add-on card (H x L):
111.15mm x 174.63mm
•DE-1002-EE:
✓2x PCIe x1
Support maximum dimension of add-on card (H x L):
111.15mm x 174.63mm
•DE-1002-PP:
✓2x PCI
Support maximum dimension of add-on card (H x L):
111.15mm x 174.63mm
•2x Full-size Mini PCIe Socket for Wi-Fi / GSM /
Expansion Module
•1x Universal I/O Bracket (DE-1001)
•2x Universal I/O Bracket (DE-1002)
Physical
•DE-1000
-Dimension (WxDxH): 203 x 200 x 65 mm
-Weight: 2.84 kg
•DE-1001
-Dimension (WxDxH): 203 x 200 x 96.5 mm
-Weight: 3.42 kg
•DE-1002
-Dimension (WxDxH): 203 x 200 x 114.5 mm
-Weight: 3.76 kg
•Construction: Extruded Aluminum with Heavy Duty Metal
•Mounting: Wall Mounting (Side / VESA / DIN-Rail)
Protection
•Reverse Power Input Protection
•Over Voltage Protection
-Protection Range: 51~58V
-Protection Type: shut down operating voltage, re-power
on at the present level to recover
•Over Current Protection: 15A
•ESD Protection: +/-8kV (air), +/-4kV (contact)
•Surge Protection: 3.84 kV (impedance 12 ohm 1.2/50us
waveform)
Operating System
•Windows® 10/ 8/ Embedded 8 Standard/ 7/ Embedded
Standard 7
•Linux®: Supports by project
Environment
•Operating Temperature: Ambient with Air Flow:
-25°C to 70°C (with Industrial Grade Peripherals)
•Storage Temperature: -30°C to 85°C
•Relative humidity: 10%~95% (non-condensing)
•Shock: 50 Grms
(According to IEC 60068-2-27, Half Sine, 11ms Duration)
•Vibration: Random: 5 Grms
(According to IEC 60068-2-64, 5~500Hz, 1hr/axis)
Certification
•CE
•FCC Class A
•EN 50155
•EN 50121-3-2
•LVD EN62368-1

DE-1000 Series | User Manual 15
1.5 System I/O
1.5.1 DE-1000
Front Panel
ATX Power On/Off
Used to power-on or power-off the system
Power LED
Indicates the power status of the system
HDD LED
Indicates the status of the hard drive
USB2.0
Used to connect to USB 2.0/1.1 compatible
devices
AT/ATX Mode Select Switch
Used to select AT or ATX power mode
CFast and SIM Card Slot
Used to insert a CFast card and a SIM card
COM Port
Used to connect to RS-232/422/485 serial
devices
Digital I/O Terminal Block
The Digital I/O terminal block supports 8 isolated
DIO (4 digital input and 4 digital output)

DE-1000 Series | User Manual 16
Rear Panel
DC IN
Used to plug a DC power input with terminal
block
DVI-I Port
Used to connect a DVI monitor or connect
optional split cable for dual display mode
PS/2 Port
Used to connect the PS/2 device
LAN Port (1~2)
Used to connect to local area network
USB3.0
Used to connect to USB 3.0/2.0/1.1 compatible
devices
USB2.0
Used to connect to USB 2.0/1.1 compatible
devices
Display Port
Used to connect a monitor with DisplayPort
interface
Antenna Hole
Used to connect an antenna for optional wireless
module
COM Port
Used to connect to RS-232/422/485 serial
devices
Mic-In
Used to connect a microphone
Line-Out
Used to connect a speaker
Remote Power On/Off and Remote Power
Reset Terminal Block
A terminal block used to connect to a remote
power on/off switch and a remote power reset
switch

DE-1000 Series | User Manual 17
1.5.2 DE-1001
Front Panel
ATX Power On/Off
Used to power-on or power-off the system
Power LED
Indicates the power status of the system
HDD LED
Indicates the status of the hard drive
USB2.0
Used to connect to USB 2.0/1.1 compatible
devices
AT/ATX Mode Select Switch
Used to select AT or ATX power mode
CFast and SIM Card Slot
Used to insert a CFast card and a SIM card
COM Port
Used to connect to RS-232/422/485 serial
devices
Digital I/O Terminal Block
The Digital I/O terminal block supports 8 isolated
DIO (4 digital input and 4 digital output)

DE-1000 Series | User Manual 18
Rear Panel
DC IN
Used to plug a DC power input with terminal
block
DVI-I Port
Used to connect a DVI monitor or connect
optional split cable for dual display mode
PS/2 Port
Used to connect the PS/2 device
LAN Port (1~2)
Used to connect to local area network
USB3.0
Used to connect to USB 3.0/2.0/1.1 compatible
devices
USB2.0
Used to connect to USB 2.0/1.1 compatible
devices
Display Port
Used to connect a monitor with DisplayPort
interface
Antenna Hole
Used to connect an antenna for optional wireless
module
COM Port
Used to connect to RS-232/422/485 serial
devices
Mic-In
Used to connect a microphone
Line-Out
Used to connect a speaker
Remote Power On/Off and Remote Power
Reset Terminal Block
A terminal block used to connect to a remote
power on/off switch and a remote power reset
switch
Universal I/O Bracket
Used to customized I/O output with optional
modules

DE-1000 Series | User Manual 19
1.5.3 DE-1002
Front Panel
ATX Power On/Off
Used to power-on or power-off the system
Power LED
Indicates the power status of the system
HDD LED
Indicates the status of the hard drive
USB2.0
Used to connect to USB 2.0/1.1 compatible
devices
AT/ATX Mode Select Switch
Used to select AT or ATX power mode
CFast and SIM Card Slot
Used to insert a CFast card and a SIM card
COM Port
Used to connect to RS-232/422/485 serial
devices
Digital I/O Terminal Block
The Digital I/O terminal block supports 8 isolated
DIO (4 digital input and 4 digital output)

DE-1000 Series | User Manual 20
Rear Panel
DC IN
Used to plug a DC power input with terminal
block
DVI-I Port
Used to connect a DVI monitor or connect
optional split cable for dual display mode
PS/2 Port
Used to connect the PS/2 device
LAN Port (1~2)
Used to connect to local area network
USB3.0
Used to connect to USB 3.0/2.0/1.1 compatible
devices
USB2.0
Used to connect to USB 2.0/1.1 compatible
devices
Display Port
Used to connect a monitor with DisplayPort
interface
Antenna Hole
Used to connect an antenna for optional wireless
module
COM Port
Used to connect to RS-232/422/485 serial
devices
Mic-In
Used to connect a microphone
Line-Out
Used to connect a speaker
Remote Power On/Off and Remote Power
Reset Terminal Block
A terminal block used to connect to a remote
power on/off switch and a remote power reset
switch
Universal I/O Bracket
Used to customized I/O output with optional
modules