Cisco 4400G User manual

QUICK START
Quick Start Guide for
Cisco Digital Media Player 4400G
1Checking the Package Contents
2Finding a Suitable Location to Set Up Your DMP
3Participating in a DHCP Network
4Connecting to a DMP Display
5Connecting to a 100V–240V AC Socket
6Checking the LEDs
7Logging in to DMPDM and Changing its Passwords
8Configuring Video Output
9Setting Up Centralized Management
10 Learning About the Remote Control for DMPs
11 Learning About the Protective Case for DMPs
12 Product Documentation, Support, and Security

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Revised: January 23, 2009
78-18567-03
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Concepts
Cisco Digital Media System (Cisco DMS) is a family of
products and technologies, including the ones that this
guide describes. A Digital Media Player (DMP) is a
compact, solid state, addressable network device that delivers
digital signage content and enterprise TV content to a DMP
display—which is an LCD Professional Series display
or any other directly attached television screen, monitor, or
projector (analog or digital, standard-definition or
high-definition) that shows media to an audience. You can
enclose your DMP inside a protective case that discourages
tampering and prevents theft. The protective case is sold
separately. Digital Media Player Device Manager
(DMPDM) is a web-based graphical user interface to configure
one DMP during its initial setup, to manage one DMP in
isolation, and to deliver your media to one DMP display.
DMPDM is served from the DMP that it manages. System
administrators, content managers, and graphic designers use a
Digital Media Manager (DMM) software module called
DMM-DSM to centrally manage their network of DMP
devices, organize and bind assets together for signage, design
layouts, and deliver media to DMP displays. Features of the
separately licensed DMM-ETV software module help you to
deliver VoDs and live television broadcasts over IP networks,
configure an on-screen electronic program guide (EPG), manage
subscriptions to EPG data provider services, and program the
remote control for DMPs, which is sold separately.

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Learn More
To learn more about DMS products, related technologies, and
Cisco in general:
Description Go To
DMS overview http://www.cisco.com/go/dms
User documentation
for Cisco DMS
products
http://www.cisco.com/en/US/products/p
s6681/products_documentation_roadm
aps_list.html
FAQs and
troubleshooting
http://www.cisco.com/en/US/products/p
s6681/prod_troubleshooting_guides_lis
t.html
Cisco Academy of
Digital Signage
http://www.cisco.com/go/dms/ads
My Tech Support
(registration
required)
http://www.cisco.com/en/US/support/ts
d_my_tech_support.html
Cisco Service
Contract Center
http://www.cisco.com/web/partners/ser
vices/resources/cscc/index.html
Cisco Security
Advisories
http://www.cisco.com/en/US/products/p
roducts_security_advisories_listing.html

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1 Checking the Package Contents
The product package for one DMP 4400G should contain all of
the following:
•A proof of purchase certificate that contains important
legal information, which you should keep.
•This quick start guide and other product documentation.
•One DMP 4400G.
•One AC adapter (12V, 3A).
•One power cord.
•Three signal cables:
– HDMI (version 1.1).
– Composite/RCA (video).
– Audio (3mm jack; red and white RCA plugs).
If anything is missing from the package or appears to be
defective, contact the technical support team trained to support
DMS products at: http://cisco.com/en/US/support/.

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2 Finding a Suitable Location to Set Up
Your DMP
The site where you set up a DMP must be within 6 feet of an AC
electrical outlet (socket), with voltage that is standard in your
locale, between 100V and 240V. To understand the supported
lengths for different video cable types, see the “Connecting to a
DMP Display” section on page 9.
Environmental Tolerance Ranges
The DMP 4400G is intended for indoor use.
Temperature1US Customary Unit Modern Metric Unit
Min. Max. Min. Max.
Operating—
long-term or
short-term
41°F 104°F 5°C 40°C
Nonoperating
or storage
–4°F 140°F –20°C 60°C
Relative Humidity2Min. Max.
Operating,
nonoperating,
and storage
20 percent 85 percent

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3 Participating in a DHCP Network
The factory default for a DMP 4400G is to obtain its IP address
automatically from a DHCP server. To learn how to configure
your DMP to use a static IP address instead—if you will deploy
it at a physical location that does not have a DHCP server—see
on Cisco.com the version of User Guide for Cisco Digital Media
Player Device Manager that applies to you:
http://www.cisco.com/en/US/products/ps7220/products_user_gui
de_list.html.
Altitude3US Customary Unit Modern Metric Unit
Min. Max. Min. Max.
Operating,
nonoperating,
and storage
0 feet 13,780
feet
0 meters 4,200
meters
1. Ambient.
2. Noncondensing; ambient.
3. Above sea level.

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Tip If a network security policy restricts DHCP address
assignments to network interface cards with known
MAC addresses, read the sticker that is affixed to the
bottom of your DMP chassis, and then provide your
security policy administrator with the MAC address.
Step 1 Plug one end of an ordinary Ethernet cable into the
Ethernet 10/100 port on the back of the DMP chassis.
Step 2 Plug the other end of the Ethernet cable into a network
hub, network switch, or router that participates in a
DHCP network.

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4 Connecting to a DMP Display
We recommend that you use a Cisco LCD Professional Series
display, such as LCD-110-PRO-52S or LCD-100-PRO-40N,
which are sold separately from a DMP. All displays in the LCD
Professional Series are certified and tested to work with the
DMS family of products.
If you prefer to use a non-Cisco display, we recommend that you
use a digital display, not analog. As for the type of digital
display, we recommend that you use LCD, not plasma.
Digital signage uses static images more often than it uses
full-motion video. Most often, content is web-based or
animated in Flash. The nature of these media types means that
some pixels are not updated frequently in digital signage. Given
that LCDs are less susceptible to burn-in than plasma displays
are, LCD displays are the superior choice for digital signage.
Even though image persistence is sometimes a problem on LCD
displays, it is almost always self-correcting and is unlikely to
occur if you follow manufacturer guidelines for managing your
displays correctly.
You can use displays from any manufacturer, as long as your
displays comply with all of the relevant international standards.
To attach most digital display makes and models to your DMP,
we recommend that you use the provided HDMI cable for both
video and audio. However, it might be possible to attach other

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digital display makes and models to your DMP only if you
combine the HDMI cable with an HDMI-to-DVI adapter for
video, and then use the provided audio cable (3mm jack; red and
white RCA plugs) for audio.
To attach an analog display to your DMP, we recommend that
you use the provided composite/RCA cable for both video
and audio.
Step 1 On the back of your DMP chassis, do one of the
following:
•If you will connect your DMP to a digital display
that has an HDMI interface, plug the male end of
the HDMI cable into the HDMI interface on
your DMP.
•If you will connect your DMP to a display that does
not have an HDMI interface, do all of
the following:
– Plug the male end of the HDMI cable into the
HDMI interface on your DMP, and then
connect an HDMI-to-DVI adapter to the other
end of the HDMI cable.
– Plug the 3mm jack on the audio cable into the
AUDIO interface on your DMP.

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•If you will connect your DMP to an analog display,
do all of the following:
– Plug one yellow jack on the RCA video cable
into the CVBS interface on your DMP.
– Plug the 3mm jack on the RCA audio cable
into the AUDIO interface on your DMP.
Step 2 Connect the other end of the cable (or cables) to the
corresponding interface (or interfaces) on your
DMP display.
Step 3 If the DMP display is not already turned on, turn it
on now.
5 Connecting to a 100V–240V
AC Socket
Warning Use only the supplied power cable and adapter.
Step 1 Connect the DMP power cable to the AC adapter.
Step 2 Connect the DC barrel connector to the 12V DC power
supply on the DMP chassis.

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Step 3 Connect to an AC electrical outlet that you know is
grounded, and that uses the correct voltage level for
your locale. Supported levels range from 100V
to 240V.
To protect your DMP from electrical surges, we recommend
that you use a surge protector or an uninterruptable power
supply from a reputable manufacturer.
6 Checking the LEDs
The DMP chassis contains a green LED and a red LED. After
you attach your DMP to its AC power source, you should see
light from both LEDs through the DMP front grille.
The LEDs tell you if your DMP has power and if it has obtained
an IP address.
•A solid green LED indicates that a power source
is available.
•A solid red LED indicates that your DMP is trying to obtain
an IP address. After your DMP has an IP address, it turns
off the red LED.
The LEDs do not blink unless they are exposed to infrared
signal interference.

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7 Logging in to DMPDM and
Changing its Passwords
Step 1 When your DMP display shows the Cisco logo and
shows an IP address for your DMP, write down the
IP address.

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Tip To reconfigure this splash screen in the future to persist
for less than or more than the factory-default duration
of 30 seconds, choose Settings > Browser, enter a new
duration in milliseconds in the Splash Screen Display
Time (in milliseconds) field, and then click Apply.
Next, choose Administration > Save Configuration,
and then click Save.
Step 2 Point your browser to the IP address that you
wrote down.
Step 3 At the login prompt for DMPDM, to log in as the
“DMP Web Account” user, enter the username admin
and the password default.
Caution Security in your network might be compromised
unless you change the factory-default passwords in
DMPDM for both of these:
•The DMP Web Account user.
•The DMP Service Account user.
To protect your network against this vulnerability,
you must complete the rest of this procedure.

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You use the Web Service Account when you log in to DMPDM
itself, and the DMP Service Account is a user account with FTP
login privileges. The DMP Service Account account is available
only when the FTP service is enabled on a DMP.
If you have very few DMPs and will manage each of them in
isolation, you can change their DMP Web Account and DMP
Service Account passwords manually in DMPDM.
Alternatively, if you have many DMPs and will manage them
centrally, you can use the fully licensed DMM-DSM software on
your DMM appliance to change both of these passwords
globally for all of the DMPs that you have added to a DMP
group. Before you can use DMM-DSM in this way, however,
you must first complete the “Setting Up Centralized
Management” section on page 22 for each of your centrally
managed DMPs.
Note When you use DMM-DSM to change a password on
your DMP, the text string that you enter in DMM-DSM
must use the correct syntax for URI encoding. The
syntax in URI encoding for submitting a string requires
that you enter a plus sign (+) instead of a space
wherever the value for a queryable object should
contain a space. For example, if the queryable object is
“user” and its value is “John Smith,” you would enter
“user=John+Smith” in your string. If any values in the

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string should contain an actual plus sign, you must
encode the plus sign explicitly as %2B.
Exclamation points (!), question marks (?), ampersands
(&), and asterisks (*) are forbidden in values.
To understand URI encoding and its recommended
syntax for submitting query strings, see RFC 1630 at
http://tools.ietf.org/html/rfc1630.
Caution Although we recommend very strongly that you
complete Step 4 now to protect the security of your
network, your DMP will function even if you skip
Step 4 and thereby leave open a security
vulnerability in your network. Before you can
complete Step 4, you must complete the “Setting
Up Centralized Management” section on page 22.
Step 4 To change the DMP Web Account password on one
DMP by using DMPDM, choose Administration >
DMP Web Account. Enter your new password in the
Password field, enter it again in the Repeat Password
field, and then click Apply. Next, choose

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Administration > Save Configuration, and then
click Save. Next, choose Administration > Restart
DMP, and then click Restart.
Alternatively, you can use DMM-DSM to change the
password simultaneously on multiple DMPs in your
digital signage network:
a. Choose Digital Media Players > Advanced Tasks >
System Tasks, and then click the blank page icon to
create a new system task.
b. Enter a name and description for the new task, and
then choose Set from the Request Type list.
c. In the Request text box, use the correct syntax
for URI encoding and enter
mibifc.user=admin&mibifc.password=new_passwor
d&mib.save=1, where new_password is exactly the
password that you want to assign to the DMP Web
Account user.
d. To save the task so that it becomes available for your
use, click Submit.

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e. To send the password changing instruction
simultaneously to multiple DMPs in your digital
signage network, do the following:
– Choose Schedules > Play Now.
– Choose a group from the DMP Groups object
selector.
– Check the check box for each DMP where the
DMP Web Account password should change.
– Choose from the Select an Event Type list the
system task that you named in Step 4b.
– Click Submit.
Note Changes that you make to credentials when you
complete Step 4 temporarily prevent your trusted
DMM appliance from communicating with your
DMPs. To restore proper communication, you must
repeat Step 3 in the “Setting Up Centralized
Management” section on page 22.
Step 5 To change the DMP Service Account password on one
DMP by using DMPDM, choose Administration >
DMP Service Account. Enter your new password in the
Password field, enter it again in the Repeat Password

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field, and then click Apply. Next, choose
Administration > Save Configuration, and then
click Save.
If you prefer, you can use DMM-DSM to change the
password simultaneously on multiple DMPs in your
digital signage network:
a. Choose Digital Media Players > Advanced Tasks >
System Tasks, and then click the blank page icon to
create a new system task.
b. Enter a name and description for the new task, and
then choose Set from the Request Type list.
c. In the Request text box, use the correct syntax for
URI encoding and enter
init.FTP_password=new_password&mib.save=1,
where new_password is exactly the password that
you want to assign to the DMP Service Account user.
d. To save the task so that it becomes available for your
use, click Submit.
e. To send the password changing instruction
simultaneously to multiple DMPs in your digital
signage network, do the following:
– Choose Schedules > Play Now.
– Choose a group from the DMP Groups object
selector.

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– Check the check box for each DMP where
the DMP Service Account password
should change.
– Choose from the Select an Event Type list the
system task that you named in Step 5b.
– Click Submit.
8 Configuring Video Output
Step 1 In the Settings area, click DMP Display Attributes.
The display autodetection feature is enabled by default.
If you are satisfied with the choices and entries that
DMPDM made for you, you are done with this section
and you can go now to the “Setting Up Centralized
Management” section on page 22.