Cisco BWX 120 User manual

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BWX 120 PCMCIA Modem User Guide
August 1, 2009
Text Part Number: OL-16321-03

THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL
STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT
WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS.
THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE INFORMATION PACKET THAT
SHIPPED WITH THE PRODUCT AND ARE INCORPORATED HEREIN BY THIS REFERENCE. IF YOU ARE UNABLE TO LOCATE THE SOFTWARE LICENSE
OR LIMITED WARRANTY, CONTACT YOUR CISCO REPRESENTATIVE FOR A COPY.
The following information is for FCC compliance of Class A devices: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant
to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio-frequency energy and, if not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case users will be required
to correct the interference at their own expense.
The following information is for FCC compliance of Class B devices: The equipment described in this manual generates and may radiate radio-frequency energy. If it is not
installed in accordance with Cisco’s installation instructions, it may cause interference with radio and television reception. This equipment has been tested and found to
comply with the limits for a Class B digital device in accordance with the specifications in part 15 of the FCC rules. These specifications are designed to provide reasonable
protection against such interference in a residential installation. However, there is no guarantee that interference will not occur in a particular installation.
Modifying the equipment without Cisco’s written authorization may result in the equipment no longer complying with FCC requirements for Class A or Class B digital
devices. In that event, your right to use the equipment may be limited by FCC regulations, and you may be required to correct any interference to radio or television
communications at your own expense.
You can determine whether your equipment is causing interference by turning it off. If the interference stops, it was probably caused by the Cisco equipment or one of its
peripheral devices. If the equipment causes interference to radio or television reception, try to correct the interference by using one or more of the following measures:
• Turn the television or radio antenna until the interference stops.
• Move the equipment to one side or the other of the television or radio.
• Move the equipment farther away from the television or radio.
• Plug the equipment into an outlet that is on a different circuit from the television or radio. (That is, make certain the equipment and the television or radio are on circuits
controlled by different circuit breakers or fuses.)
Modifications to this product not authorized by Cisco Systems, Inc. could void the FCC approval and negate your authority to operate the product.
The Cisco implementation of TCP header compression is an adaptation of a program developed by the University of California, Berkeley (UCB) as part of UCB’s public
domain version of the UNIX operating system. All rights reserved. Copyright © 1981, Regents of the University of California.
NOTWITHSTANDING ANY OTHER WARRANTY HEREIN, ALL DOCUMENT FILES AND SOFTWARE OF THESE SUPPLIERS ARE PROVIDED “AS IS” WITH
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LIMITATION, THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OR ARISING FROM A COURSE OF
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IN NO EVENT SHALL CISCO OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING,
WITHOUT LIMITATION, LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THIS MANUAL, EVEN IF CISCO
OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
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All other trademarks mentioned in this document or Website are the property of their respective owners. The use of the word partner does not imply a partnership relationship
between Cisco and any other company. (0711R)
WiMax and Mobile WiMax are trademarks of the WiMax Forum.
Any Internet Protocol (IP) addresses used in this document are not intended to be actual addresses. Any examples, command display output, and figures included in the
document are shown for illustrative purposes only. Any use of actual IP addresses in illustrative content is unintentional and coincidental.
BWX 120 PCMCIA Modem User Guide
© 2009 Cisco Systems, Inc. All rights reserved.

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CONTENTS
CHAPTER 1Safety Information 1-1
CHAPTER 2Regulatory Information 2-1
CHAPTER 3Introduction 3-1
CHAPTER 4Package Inventory 4-1
CHAPTER 5BWX 120 PCMCIA Modem Models 5-1
CHAPTER 6Minimum Computing Requirements 6-1
CHAPTER 7Physical Characteristics 7-2
CHAPTER 8BWX 120 PCMCIA Modem Features 8-1
CHAPTER 9Installing the BWX 120 PCMCIA Modem 9-1
CHAPTER 10 Accessing the Internet 10-1
CHAPTER 11 Removing the BWX 120 PCMCIA Modem 11-1
CHAPTER 12 Indicator Light 12-1
CHAPTER 13 Troubleshooting 13-1
CHAPTER 14 Installing BWX Modem Diagnostics Tool 14-1
CHAPTER 15 Troubleshooting Using BWX Modem Diagnostics Tool 15-1
The Menu Bar 15-1
The Session Menu 15-1
The View Menu 15-1
The Help Menu 15-1

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The Window Option Buttons 15-2
The Connection Status Window 15-2
The Modem ID 15-2
The Icons 15-3
The Signal Strength and Signal Quality Bars 15-3
How to Increase the Strength and Quality of the Signal 15-4
The History Graphs 15-5
The Parameters 15-5
The Configuration Window 15-6
The Trend Analysis Window 15-7
The Statistics Window 15-9
The About Window 15-11
CHAPTER 16 Manually Upgrading the BWX Modem Diagnostics Tool 16-1
CHAPTER 17 Uninstalling The BWX Modem Diagnostics Tool Software 17-1
CHAPTER 18 Care & Maintenance 18-1
CHAPTER 19 Upgrading the BWX 120 PCMCIA Modem Software 19-1
CHAPTER 20 What Could go Wrong During the BWX 120 PCMCIA Modem Update 20-1
APPENDIX 21 BWX 120 PCMCIA Modem - PC Troubleshooting 21-1
PC Operating Systems 21-1
Results of Correct BWX Modem Diagnostics Tool Installation 21-1
APPENDIX 22 End User License Agreement 22-1

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Safety Information
To optimize safety and expedite installation and service, read this section. Follow all warnings, cautions,
and instructions marked on the equipment and included in this document.
To aid in the prevention of injury and damage to property, cautionary symbols have been placed in this
document to alert the reader to known potentially hazardous situations, or hazards to equipment or
procedures. The symbols are placed before the information to which they apply. However, any situation
that involves heavy equipment and electricity can become hazardous, and caution and safety should be
practiced at all times when installing, servicing, or operating the equipment.
Caution Caution Symbol - possible equipment or property damage.
Warning Warning Symbol - could cause personal injury or otherwise be hazardous to your health
Cisco, expressly requires that when using Cisco electronic equipment always follow the basic safety
precautions to reduce the risk of electrical shock, fire, and injury to people and/or property.
1. Follow all warnings and instructions that come with the equipment.
2. Do not use the equipment while you are in a bathtub, shower, pool, or spa. Exposure of the
equipment to water could cause severe electrical shock or serious damage to the equipment.
3. Do not allow any type of liquid to come in contact with the equipment. Unplug the equipment from
the power source before cleaning. Use a damp cloth for cleaning. Do not use any soaps or liquid
cleaners.
4. Follow all airport and FAA regulations when using the equipment on or near aircraft.
5. Do not use the BWX 120 PCMCIA Modem near medical equipment, life support equipment, or any
equipment that may be susceptible to any form of radio interference. In such areas, the BWX 120
PCMCIA Modem must be powered off.
6. The driver or operator of any vehicle should not operate the BWX 120 PCMCIA Modemwhile in
control of a vehicle. Doing so will detract from the driver or operator’s control and operation of the
vehicle.
7. Do not disassemble the equipment. Removing covers exposes dangerous voltages or other risks and
also voidsthe warranty. Incorrect reassembly can cause equipment damage orelectrical shock. Only
an authorized repair technician should service this product.
8. Do not expose the equipment to extreme hot or cold temperatures.

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Chapter 1 Safety Information
9. Do not use the equipment under the following conditions:
– When the equipment has been exposed to water or moisture.
– When the equipment has been damaged.
– When the equipment does not operate properly or shows a distinct change in performance.

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Regulatory Information
The BWX 120 PCMCIA Modem has been tested with a typical laptop computer with a side loading
PCMCIA bay. This BWX 120 PCMCIA Modem must not be co-located or operated in conjunction with
any antenna (other than the one furnished by Cisco and included in the package) or transmitter. Use of
this device in any other configuration may exceed the FCC, ETSI, or other regulatory bodies RF
Exposure compliance limit.
If this equipment causes interference to radio or television reception, which can be determined by
turning the equipment off and on, the user should try to correct the interference by one or more of the
following measures:
1. Re-orient or relocate the receiving antenna,
2. Increase the separation between the equipment and the receiver,
3. Consult the dealer or an experienced radio technician for additional suggestions.
FCC guidelines stipulate that the antenna should be more than 2.5 cm (1”) from bystanders and 1.2 cm
(0.472”) from the user. When in use, the antenna should be pointed vertically upward. When using the
Desktop Antenna with the BWX 120 PCMCIA Modem, a minimum distance of 20 centimeters (8 inches)
is required from the user or bystander.
This product conforms with the Australian Standard for Human Exposure to Radiation at a distance of
2.5 cm. Closer contact; such as touching the aerial will result in radiation in excess of safe limits.
SAR, or Specific Absorption Rate, is the measurement for the rate at which electromagnetic energy is
absorbed by the human body during exposure. The FCC states the body SAR limit is 1.6 W/kg. The
highest reported SAR value for the BWX 120 PCMCIA Modem is 0.560 W/kg.
Note This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not occur in a particular
installation.

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Chapter 2 Regulatory Information
If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the interference
by one or more of the following measures:
> Re-orient or relocate the receiving antenna.
> Increase the separation between the equipment and receiver. Connect the equipment into an outlet on
a circuit different from that to which the receiver is connected.
> Consult the dealer or an experienced radio/TV technician for help.

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Introduction
Congratulations! Your BWX 120 PCMCIA Modem is a user-friendly, easy-to-install device that helps
you connect wirelessly to the Internet using the PCMCIA port on your laptop computer. The BWX 120
PCMCIA Modem provides complete broadband Internet access to residential and small or home office
users without the necessity of professional hardware installation.
The BWX 120 PCMCIA Modem provides portable Internet service. A computer with the BWX 120
PCMCIA Modem can be moved from room-to-room, location-to-location, or even city-to-city as long as
there is coverage and appropriate reception in the area. This manual will guide you through the simple
process of installing the BWX 120 PCMCIA Modem and its monitoring software.

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Package Inventory
Please verify the contents of your BWX 120 PCMCIA Modem package. Your package should contain
the following:
•BWX 120 PCMCIA Modem
•BWX 120 PCMCIA Modem Quick Installation Guide
•Installation CD that includes the BWX Modem Diagnostic Tool monitoring software, the PC
drivers*, and the BWX 120 PCMCIA Modem User’s Guide
* The PC drivers are in two folders, one for Windows®Vista Operating Systems and one for Windows
2000 and Windows XP Operating Systems. When you insert the modem, per the installation instructions,
the PC will detect the new drivers and automatically select the correct one.
WinVista Drivers: netnnpcc_vista.inf
netnnpcc_vista.sys
Win2K-XP Drivers: netnnpcc.inf
netnnpcc.sys
If you do not find all of these items in your package, notify your supplier.

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BWX 120 PCMCIA Modem Models
The BWX 120 PCMCIA Modem model indicates the frequency in which the BWX 120 PCMCIA
Modem will operate (for example, 3.4 GHz). The frequency number appears on the BWX 120 PCMCIA
Modem’s label. These are described in the table below.
Model Model Number Frequency Range Operating Band
2.3 GHz 2305-2360 BWX 120
PCMCIA Modem 2305-2360 MHz International Only
2.5-2.6 GHz 2.5-2.6 BWX 120
PCMCIA Modem 2500-2686 MHz EBS
3.4 GHz 3410-3525 BWX 120
PCMCIA Modem 3410-3525 MHz WLL
3.5 GHz 3475-3600 BWX 120
PCMCIA Modem 3475-3600 MHz WLL

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Minimum Computing Requirements
(See, also Appendix 21, “BWX 120 PCMCIA Modem - PC Troubleshooting”)
The following table lists the minimum requirements your computer must meet before using the BWX
120 PCMCIA Modem.
Operating System1
1. If you are going to upgrade your Operating System after loading the BWX Modem Diagnostics Tool software, you must first
uninstall BWX Modem Diagnostics Tool prior to upgrading the OS. Otherwise, the BWX 120 PCMCIA Modem will continue
to operate, but the BWX Modem Diagnostics Tool does not work. See Chapter 17, “Uninstalling The BWX Modem
Diagnostics Tool Software” in this Guide.
Windows 2000, Windows XP, or Windows Vista-32bits. It is assumed the
latest Windows service pack is installed on the Operating System.
Note The BWX 120 PCMCIA Modem is not supported on MacIntosh or
Linux/Unix systems.
CPU: Pentium level or higher
RAM: 32 MB or the OS minimum, whichever is greater
Hard Drive: 85 MB free disk space for the optional BWX Modem Diagnostics Tool1
monitoring software
Monitor: 256 colors, 800 x 600 resolution

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Physical Characteristics
The BWX 120 PCMCIA Modem fits into a standard Type II PCMCIA slot. A 68-pin connector on the
end of the modem connects it to the laptop.
Two inverted-F antennas reside inside the BWX 120 PCMCIA Modem. All models also have an external
antenna.

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Chapter 7 Physical Characteristics
The image below is a picture of the external antenna in the upright position. To raise the antenna to its
upright position, raise the antenna counterclockwise. Do not turn the antenna beyond its upright position.

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BWX 120 PCMCIA Modem Features
•Simple plug-and-play installation.
•Indicator light showing power on and synchronization with a Base Station.
•OFDMA mode will meet IEEE 802.16e air interface standards.
•Portable.
•Works in Non Line of Sight (NLOS) conditions, using Smart Beamforming technology.
•Automated over-the-air software upgrades.
•Optional accessory: Desktop Antenna. (This item is no longer available).

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Installing the BWX 120 PCMCIA Modem
The following instructions explain how to install the BWX 120 PCMCIA Modem and its driver software
on your computer. Please read all instructions before attempting the installation.
Note The laptop should be used preferably on a desk when the Modem is installed. Using the laptop with the
Modem close to the body, such as on the lap, is undesirable.
Note The screenshots shown in these instructions were taken from a laptop operating with Windows XP. If
you have a Windows 2000 or Vista operating system, the screens you see may vary from the screens
shown in the instructions.
Step Action Illustration
Step 1 Insert the modem into the Type II
modem slot on your computer. Be
sure to insert the end that has the
68-pin connector into the modem
slot.
Step 2 Raise the antenna to the upright
position.
Step 3 The Found New Hardware message
appears indicating the PC sees the
modem.

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Chapter 9 Installing the BWX 120 PCMCIA Modem
Step 4 The Welcome to the Found New
Hardware Wizard dialog box
appears. Select “No, not this time”
and click Next. The system responds
with a window requesting a CD.
Step 5 Insert the CD that came with the
modem in the CD-ROM drive. Select
the Install the software
automatically (Recommended)
option and click Next. The system
responds by searching for a driver
until the Hardware Installation
window displays.
Step Action Illustration

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Chapter 9 Installing the BWX 120 PCMCIA Modem
Step 6 Click Continue Anyway to install
the driver. The system responds by
copying files and displaying the
Completing the Found New
Hardware Wizard window.
Step 7 Click Finish to close the Wizard.
Step 8 On your Windows Desktop, a
message is displayed indicating that
the new hardware is installed and
ready to use.
Step Action Illustration

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Accessing the Internet
Now that your BWX 120 PCMCIA Modem is installed and your computer is on, you should be able to
access the Internet (that is, assuming you have signed up with a ServiceProvider). To access the Internet,
open the Web browser that is installed on your computer, (for example, Netscape, Internet Explorer,
etc.).
Note The example in the procedure below uses Internet Explorer. The Web page used in the procedure is used
for illustration purposes. The actual Web page you see depends on your Internet browser settings.
To access the Internet,
Step Action Illustration
Step 1 Ensure the light on the top of the
modem is blinking. This indicates
that the modem is transmitting data
and is ready for use.
Step 2 Double-click the Internet Explorer
icon on your desktop or click
START>All Programs>Internet
Explorer. The system responds by
opening Internet Explorer with a Web
page displayed (refer to illustration
to the right).
Step 3 If the Web page does not display,
refer to Chapter 11,
“Troubleshooting.” inthis manualfor
more information.

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Removing the BWX120 PCMCIA Modem
Before you store your BWX 120 PCMCIA Modem in a computer case, you should remove the modem
from the PC. Also, turn the antenna to its original down position. Leaving the modem in the PC or the
antenna in the upright position while storing the PC in a computer case may damage the modem or the
antenna.
To properly remove the BWX 120 PCMCIA Modem from your computer, you must first stop the driver
software. If you do not stop the driver software first, the following window may appear:
To safely remove the BWX 120 PCMCIA Modem, click on the icon indicated in the following
illustration. Depending on your computer’s setup, this icon is probably located in the lower-right corner
of your computer.