Citizen CT-S4000 User manual

LINE THERMAL PRINTER
MODEL CT-S4000/CT-S4000DC
CT-S4000L/CT-S4000DCL
CT-S4000M/CT-S4000DCM
Quick Start Guide
TB74921-10F
1.10E-1610
Printed in Japan
GENERAL PRECAUTIONS
●Before using this product, be sure to read through this manual. After having read
this manual, keep it in a safe, readily accessible place for future reference.
●The information contained herein is subject to change without prior notice.
●Reproduction or transfer of part or all of this document in any means is prohibited
without permission from Citizen Systems.
●Note that Citizen Systems is not responsible for any operation results regardless
of missing, error, or misprinting in this manual.
●Note that Citizen Systems is not responsible for any trouble caused as a result of
using options or consumables that are not specified in this manual.
●Except explained elsewhere in this manual, do not attempt to service, disassemble,
or repair this product.
●Note that Citizen Systems is not responsible for any damage attributable to
incorrect operation/handling or improper operating environments that are not
specified in this manual.
●Data is basically for temporary use and not stored for an extended period of time
or permanently. Please note that Citizen Systems is not responsible for damage
or lost profit resulting from the loss of data caused by accidents, repairs, tests or
other occurrence.
●If you find loss of information, error, or uncertain matter, please contact your
Citizen Systems dealer.
●If you find any disordered or missing page(s), contact your Citizen Systems dealer
for replacement.
IMPORTANT: This equipment generates, uses, and can radiate radio frequency energy
and if not installed and used in accordance with the instruction manual, may cause
interference to radio communications. It has been tested and found to comply with
the limits for a Class A computing device pursuant to Subpart J of Part 15 of FCC
Rules, which are designed to provide reasonable protection against such interference
when operated in a commercial environment. Operation of this equipment in a
residential area is likely to cause interference, in which case the user at his own
expense will be required to take whatever measures may be necessary to correct
the interference.
CAUTION: Use shielded cable for this equipment.
Sicherheitshinweis
Die Steckdose zum Anschluß dieses Druckers muß nahe dem Gerät angebracht und
leicht zugänglich sein.
For Uses in Canada
This Class A digital apparatus complies with Canadian ICES-003.
This digital apparatus does not exceed the class A limits for radio noise emissions
from digital apparatus, as set out in the radio interference regulations of the Canadian
department of communications.
Pour L’utilisateurs Canadiens
Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.
Cet appareil numérique ne dépasse pas les limites de carégorie a pour les émissions
de bruit radio émanant d’appareils numériques, tel que prévu dans les réglements
sur l’interférence radio du départment Canadien des communications.
This printer conforms to the following Standards:
The Low Voltage Directive 2006/95/EC, formerly 72/23/EEC,
the EMC Directive 2004/108/EC, formerly 89/336/EEC, the RoHS
Directive 2002/95/EC, and the WEEE Directive 2002/96/EC.
LVD:EN60950
EMC : EN55022 Class A
EN61000-3-2
EN61000-3-3
EN55024
This declaration is applied only for 230V model.
Declaration of Conformity
■Do not use or store this product in a place where it will be exposed
to:
* Flames or moist air.
* Direct sunlight.
* Hot airflow or radiation from a heating device.
* Salty air or corrosive gases.
* Ill-ventilated atmosphere.
* Chemical reactions in a laboratory.
* Airborne oil, steel particles, or dust.
* Static electricity or strong magnetic field.
•Neglecting these warnings may result in printer failure, overheating,
emission of smoke, fire, or electric shock.
PRECAUTIONS ON PRINTER INSTALLATION
■Do not drop any foreign object nor spill liquid into the printer. Do not
place any object on the printer either.
■Do not drop any metallic object such as paper clip, pin or screw into
the printer.
■Do not place a flower vase, pot or cup containing water on the printer.
■Do not spill coffee, soft drinks or any other liquid into the printer.
■Do not spray insecticide or any other chemical liquid over the printer.
•Ametallic foreign object, if accidentally dropped into the printer, may
cause printer failure, fire, or electric shock. Should it occur,
immediately turn the printer off, unplug it from the supply outlet,
and call your local Citizen Systems dealer.
Do not handle the printer in the following ways:
■Do not allow the printer to sustain strong impacts or hard jolts (e.g.,
trampling, dropping, striking with a hard edge).
■Never attempt to disassemble or modify the printer.
•Neglecting to handle properly may result in printer failure,
overheating, emission of smoke, fire, or electric shock.
WARNING
■Install, use, or store the printer out of the reach of children.
•Electric appliances could cause an unexpected injury or accident if
they are handled or used improperly.
•Keep the power cord and signal cables out of the reach of children.
Also children should not be allowed to gain access to any internal
part of the printer.
•The plastic bag the printer came in must be disposed of properly or
kept away from children. Wearing it over the head may lead to
suffocation.
PRECAUTIONS IN HANDLING THE PRINTER
Please observe the following precautions for power source and power
cord:
■Do not plug or unplug the power cord with a wet hand.
■Use the printer only at the specified supply voltage and frequency.
■Check to make sure that the supply outlet from which the printer is
powered has a sufficient capacity.
■Do not supply the printer from a power strip or current tap shared
with other appliances.
■Do not plug the power cord into a supply outlet with dust or debris
left on its plug.
■Do not use a deformed or damaged power cord.
■Do not move the printer while the printer power is on.
•Neglecting to handle properly may result in printer failure, emission
of smoke, fire, or electric shock.
•An overload may cause the power cord to overheat or fire or the circuit
breaker to trip.
■Do not allow anything to rest on the power cord. Do not place the
printer where the power cord will be trampled on.
■Do not use or carry the printer with its power cord bent, twisted, or
pulled.
■Do not attempt to modify the power cord unnecessarily.
■Do not lay the power cord in the neighbor of a heating device.
•Neglecting these cautions may cause wires or insulation to break,
which could result in leakage, electric shock, or printer failure. If the
power cord sustains damage, contact your Citizen Systems dealer.
■Do not leave things around the supply outlet.
■Supply power to the printer from a convenient wall outlet, readily
accessible in an emergency.
•The printer may not be immediately shut down in an emergency.
■Insert the power plug fully into the outlet.
■If the printer will not be used for a long time, leave it disconnected
from its supply outlet.
■Hold the plug and connector when plugging or unplugging the power
cord or signal cable after turning off the printer and the appliance
connected to it.
WARNING
EPSON and ESC/POS are registered trademarks of Seiko Epson Corporation.
QR Code is registered trademark of DENSO WAVE INCORPORATED.
CITIZEN is a registered trademark of Citizen Watch Co., Ltd. Japan.
Company names and product names in this manual are trademarks or
registered trademarks of relevant companies.
Copyright c 2016 by CITIZEN SYSTEMS JAPAN CO., LTD.

7 Error Indication
1 Unpacking
When unpacking the printer, confirm that the following are provided:
●Printer: 1
●AC power cord : 1 (for CT-S4000, CT-S4000L, CT-S4000M)
●CD-ROM: 1
●Sample paper roll: 1 roll
●Partition: 1
●Screw: 1
●Quick start guide: 1
CT-S4000
Sample paper roll
CD-ROM
AC power cord
2 Model Classification
The printer models are classified by the following designation method:
CT - S4000 RS E - BK -
Label/Black mark
No marking: Standard
L: Label
M: Black mark
Body case color
WH: Cool white
BK: Black
Interface
PA: IEEE1284 & USB
RS: RS-232C & USB
UB: USB only (Option)
Character set, AC cable,
E: Europe
U: USA
Partition Screw
Power supply
No marking: AC power type
(built-in power supply)
DC: DC power supply type
Quick start guide
3 Connecting the AC Power Cord
1. Turn off the printer power switch.
2. For AC power type (with built-in power supply), connect the AC power cord
to the AC inlet at the back of the printer and plug the AC power cord into the
wall outlet.
AC inlet
AC power cord
Cable connector
Power connector
Flat side
4 Connecting Interface Cables
Confirm that the power switch is OFF and connect the interface cable.
Orient the interface cable terminal correctly and insert it into the interface connector.
CAUTION!
■When disconnecting the cable, always hold the connector.
■Be careful not to insert the USB interface cable into the cash drawer kick-out connector.
Serial Interface Parallel Interface USB Interface
5 Setting/Replacing the paper roll
CAUTION!
■Always use the specified types of paper roll.
■Confirm that the paper roll is set correctly.
■When the paper is skewed and not extended straightforward from under the printer
cover, open the printer cover and adjust the paper correctly.
■ When the printer cover is opened after setting the paper, be sure to pull the paper
straightforward several cm (or inches) out of the printer, and then close the printer cover.
■When closing the printer cover, press on the center part of the cover to close it firmly.
■When setting paper, be careful not to have your finger injured by the manual cutter or
paper edge.
■In the case of selecting "Valid" with memory SW4-3, the paper is fed and cut
automatically when the printer cover is closed.
1. Pull the cover open button forward.
2. Open the printer cover.
3. Insert a paper roll with its print area facing down as shown
in the figure and pull out the paper end straightforward
several cm (or inches) out of the printer.
4. Firmly close the printer cover until a click can be heard.
WARNING
When opening the printer cover, DO NOT touch the print head or cutter blade. Otherwise,
burning or injury of hand may result.
6 Self-printing
Insert paper into the printer. With the FEED button pressed and held, turn the printer
power on, keep the FEED button held for about 1 second, and then release the FEED
button. The printer starts self-printing. The printer prints model name, version, DIP
switch setting, memory switch setting, and built-in fonts.
Memory
switch
setting
Serial communication
condition (Only serial
interface model)
DIP switch setting
(Only serial interface
model)
Firmware version
Interface
Buffer size
Status POWER LED ERROR LED Buzzer
Paper-end Lights Lights
Paper near-end Lights Lights
Printer cover open Lights Lights
Printer cover open Lights
error *1
Cutter lock error Lights
Head overheat error Lights
Paper jam error Lights
Memory check error Lights
Low voltage error Lights
High voltage error or Lights
Power switch operation error
Macro execution Lights
wait *2
Black Mark detection OFF
error
Waiting for paper OFF
(label) cutting*L, *M
Paper (label) OFF
detection error*L, *M
*1: When the printer is printing.
*2: The ERROR LED may blink even in the execution of macro function.
USB connector