Climax Mobile Lite-R8 Slim Assembly instructions

Mobile Mates
Smart Care System & 4G/LTE PERS Locator
Installer’s Guide
Sep 21, 2020

Table of Contents
1. INTRODUCTION ....................................................................................................................1
1.1. MOBILE MATES .....................................................................................................................1
1.2. WHAT’S IN THE BOX..............................................................................................................2
2. SYSTEM OVERVIEW ............................................................................................................3
2.1. IDENTIFYING THE PARTS .......................................................................................................3
2.2. POWER SUPPLY ....................................................................................................................5
3. GETTING STARTED..............................................................................................................7
3.1. MOBILE LITE SIM CARD INSERTION.....................................................................................7
3.2. MOBILE LITE LANYARD AND ATTACHMENT ..........................................................................7
3.3. MOBILE LITE BELT CLIP AND ATTACHMENT.........................................................................8
3.4. BASE 18-LTE INSTALLATION................................................................................................9
3.5. CHARGING MOBILE LITE.....................................................................................................10
3.6. HARDWARE INSTALLATION FOR PC PROGRAMMING (MOBILE LITE SLIM).......................10
3.7. HARDWARE INSTALLATION FOR LAN PROGRAMMING (BASE 18-LTE) ............................12
3.8. SOFTWARE INSTALLATION ..................................................................................................13
3.8.1. Installing USB Driver.................................................................................................13
3.8.2. Installing PC Programming Tool (For Mobile Lite Slim) ..................................13
3.8.3. Installing the Finder Software (For Base 18-LTE)..............................................13
4. PROGRAMMING..................................................................................................................16
4.1. PC PROGRAMMING TOOL (PROGRAMMING MOBILE LITE)................................................16
4.1.1. Profile............................................................................................................................18
4.1.2. SMS Program..............................................................................................................20
4.1.3. APN................................................................................................................................20
4.1.4. Report Setting.............................................................................................................21
4.1.5. Geo-fence.....................................................................................................................27
4.1.6. Setting...........................................................................................................................31
4.1.7. Device (R8, R18 Only)...............................................................................................37
4.1.8. Miscellaneous.............................................................................................................38
4.1.9. Firmware ......................................................................................................................39
4.2. SMS REMOTE PROGRAMMING FOR MOBILE LITE SLIM &BASE 18-LTE ........................40
4.3. LAN PROGRAMMING FOR BASE 18-LTE...........................................................................41
4.3.1. Device Management..................................................................................................42
4.3.1.1 Local learning .........................................................................................................................42
4.3.1.2 Webpage Learning.................................................................................................................43
4.3.1.3 Add RF Devices......................................................................................................................44

4.3.1.4 Walk Test..................................................................................................................................44
4.3.1.5 Webpage Walk Test................................................................................................................45
4.3.1.6 Edit / Delete Device................................................................................................................46
4.3.1.9 PSS Control.............................................................................................................................47
4.3.1.11 Surveillance...........................................................................................................................48
4.3.1.12 Blue Tooth..............................................................................................................................49
4.3.2. Panel Status / Setting ...............................................................................................50
4.3.2.1 Panel Status ............................................................................................................................50
4.3.2.2 Panel Setting...........................................................................................................................51
4.3.2.3 General Setting.......................................................................................................................54
4.3.3. Callback Access Code..............................................................................................56
4.3.4. Network Setting..........................................................................................................57
4.3.4.1 GSM...........................................................................................................................................57
4.3.4.2 Network.....................................................................................................................................60
4.3.4.3 UPnP..........................................................................................................................................61
4.3.4.4 Wireless....................................................................................................................................62
4.3.5. System Configuration...............................................................................................63
4.3.5.1 Change Password..................................................................................................................63
4.3.5.2 Home Automation..................................................................................................................64
4.3.5.3 Scene ........................................................................................................................................69
4.3.5.4 Report .......................................................................................................................................70
4.3.5.5 SMTP.........................................................................................................................................73
4.3.5.6 Media Upload ..........................................................................................................................74
4.3.5.7 XMPP.........................................................................................................................................75
4.3.5.8 Date and Time.........................................................................................................................76
4.3.5.9 Dynamic DNS..........................................................................................................................77
4.3.5.10 Firmware Update..................................................................................................................78
4.3.5.11 RF Firmware Update............................................................................................................79
4.3.5.12 Factory Rest..........................................................................................................................80
4.3.5.13 Backup and Restore............................................................................................................81
4.3.5.14 System Log............................................................................................................................82
4.3.6. Event.............................................................................................................................83
4.3.6.1 Captured Events.....................................................................................................................83
4.3.6.2 Reported Events.....................................................................................................................83
4.3.6.3 Event Log.................................................................................................................................84
5. LOCAL RF DEVICE MANAGEMENT ................................................................................85
5.1. FOR MOBILE LITE (R8, R18)..............................................................................................85
5.2. FOR BASE 18-LTE .............................................................................................................85

6. OPERATION.........................................................................................................................86
6.1. MOBILE LITE........................................................................................................................86
6.1.1. Answering Incoming Calls ......................................................................................86
6.1.2. Current Operation Condition..................................................................................86
6.2. GPS/WI-FI LOCATE FUNCTION..........................................................................................87
6.2.1. GeoFencing.................................................................................................................88
6.2.2. Alarm Activation.........................................................................................................89
6.1.5.1 Alarm Report Procedure...............................................................................................91
6.1.5.2 Callback Mode.................................................................................................................94
6.1.5.3 Speech Reporting Method ...........................................................................................94
6.1.5.4 Report Sequence............................................................................................................95
6.2.3. Sleep Mode..................................................................................................................97
6.2.4. Usage Recommendation for Fall Detection (R15, R18 only) ..........................99
6.2.5. Voice Prompts ..........................................................................................................100
6.3. BASE 18-LTE....................................................................................................................101
6.3.1. Answering Incoming Calls ....................................................................................101
6.3.2. Alarm Activation.......................................................................................................101
6.3.2.1. Alarm Trigger.................................................................................................................101
6.3.2.2. Callback Mode...............................................................................................................102
6.3.2.3. Speech Report ..............................................................................................................103
6.3.3. Voice Prompt.............................................................................................................104
7. APPENDIX..........................................................................................................................105
7.1. SMS REMOTE PROGRAMMING COMMAND TABLE...........................................................105
7.1.1 For Programming Mobile Lite Slim .....................................................................105
7.1.2 For Programming Base 18-LTE............................................................................108
7.2. CONTACT ID COMMUNICATIONS PROTOCOL AND FORMAT (FOR MOBILE LITE SLIM)....110
7.3. CONTACT ID COMMUNICATIONS PROTOCOL AND FORMAT (FOR BASE 18-LTE)...........113
7.4. SIADIGITAL COMMUNICATION STANDARD (FOR MOBILE LITE SLIM).............................116
7.5. SIADIGITAL COMMUNICATION STANDARD (FOR BASE 18-LTE)....................................117
7.6. ALARM SESSION AND CALL SETUP METHODS FOR SCAIP REPORT (FOR BASE 18-LTE)
118

1
1. Introduction
1.1. Mobile Mates
The Mobile Mates- R8/R15/R18 Slim - Base 18-LTE includes two main
components.
I. Mobile Lite (R8/R15/R18 Slim): Mobile Lite Slim is a light, portable and
richly featured cellular medical alarm with GPS positioning, Wi-Fi
positioning, GeoFencing and mobile network that protect you wherever
you go. Models with built -in fall sensor (R15, R18 Slim) will raise an alarm
call when a fall has been detected.
The mobile lite unit is capable of playing voice prompts to raise the users’
self-awareness and reporting events via Speech, SMS and IP protocols to
directly communicate with the monitoring centers.
The Mobile Lite MedicalAlarm covers the following models:
Name
Cellular
Feature
Mobile Lite-R8 Slim
LTE/GPRS
RF, Voice Prompt, GPS positioning,
Wi-Fi positioning
Mobile Lite-R15 Slim
LTE/GPRS
Built-in Fall Sensor, Voice Prompt, GPS
positioning, Wi-Fi positioning
Mobile Lite-R18 Slim
LTE/GPRS
RF, Built-in Fall Sensor, Voice Prompt,
GPS positioning, Wi-Fi positioning
Mobile Lite
Base

2
II. Base 18-LTE: The Base 18-LTE provides charging for Mobile Lite
R8/R15/R18 Slim. It also acts as an independent LTE, Wi-Fi, and IP
medical alarm system with RF and Bluetooth capability for indoor
operation.
1.2. What’s in the Box
Your Mobile Mates package includes the following items:
Items
Mobile Lite Slim
Lanyard
Belt Clip
Base 18-LTE
Base Adaptor
Ethernet Cable

3
2. System Overview
2.1. Identifying the Parts
Mobile Lite R8/R15/R18 Slim
Button/LED/Compon
ent
Behavior
Function/Indication
1. Microphone
2. Top LED (Green)
On
Charging
1 flash every 5 seconds
Normal Operation
Top LED (Red)
1 Flash every 3 seconds
Low Battery
When Mobile Lite is charging, the Red LED will not indicate the battery
status.
3. Bottom LED
(Amber)
1 Flash every 3 seconds
Cellular Network fault
4. Active Button
Plug Mobile unit into base
To turn on the unit (exits sleep
mode)
Press and hold for 5 seconds
- To turn on the unit (exits sleep
mode) without using the base.
- To turn off the unit (enters
sleep mode)
Cellular module will be
powered down 30
seconds after the button
is pressed for 5 seconds.
Press once
Trigger emergency alarm
Press and hold for 5 seconds during
a Guard Time
Cancel alarm
Press once when Mobile Lite is
ringing
Pick up incoming call

4
Press and hold for 5 seconds during
a call
Terminate the call
Press and hold for 8 seconds in
normal mode
Enter RF device learning mode
Press twice in learning mode
Remove all learnt device
Press once in learning mode
Exit learning mode
5. Speaker
6. SIM Card Cover
Fixing Screw
7. SIM Card Cover
8. Micro SIM Card
Slot
Base 18-LTE
Button/LED/Component
Behavior
Function/Indication
1. White Backlight
Dimly lit
Idle/Normal Mode
ON
Alarm Reporting
Flash
During Guard Time or Retrying
Report
2. Help Button
Press once
Activate alarm
Press and hold for 5 seconds
during a Guard Time
Cancel alarm
Press once when Base is
ringing
Pick up incoming call of Base
Press and hold for 5 seconds
Terminate the call

5
during a call
Press and hold for 8 seconds
in normal mode
Enter RF device learning mode
Press once in learning mode
Exit learning mode
Press twice in learning mode
Remove all learnt device
3. Microphone
4. LED (Amber)
All LEDs On
During Remote Update
1 Flash every 3 seconds
Low Battery
1 Flash every second
Line problem
1 Flash every 2 seconds
System has fault or jamming has
been detected
4. LED (Blue)
ON
Mobile Lite is inserted
OFF
Mobile Lite removed
1 Flash every 3 seconds
Low Battery
1 Flash every 2 seconds
In learning mode
5. Power LED (Green)
ON
AC power connected
OFF
AC power disconnected
6. Volume Adjustment
Button
Press +or –
Increase or decrease volume (6
levels control)
Press and hold the + and –
keys while supplying power to
Base 18
Factory Reset
7. Lock release button
Press this button
Open the bounce cover of Mobile
Lite slot
8. Bounce Cover of
Mobile Lite Sot
9. Speaker
10. Mobile Lite Slot
11. Battery Switch
Slide the battery switch to ON
position.
The backup battery will be
charged when AC power is
connected and serve as a backup
power source when AC power is
missing.
12. DC Jack
Connect to an AC-DC
12V/1.5A switching power
adapter.
13. Ethernet Port
14. Micro SIM Card Slot
2.2. Power Supply
Mobile Lite R8/R15/R18 Slim
Mobile Lite R8/R15/R18 slim is powered by rechargeable battery. The
typical charging time is 4 hours.
As the battery may not be 100% charged when you get your Mobile Lite,
make sure to charge your Mobile Lite before the first use.

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To Charge Mobile Lite, please refer to 3.5. Charging Mobile Lite.
When Mobile Lite is low on battery, the Top LED will flash Red every 3
seconds and Mobile Lite will make Low Battery report.
If battery is not changed after making Low Battery report, Mobile Lite will
make the second Low Battery report when battery voltage drops too low
and turn off GPS/Wi-Fi positioning function.
Mobile Lite makes a battery restored report to the CMS when its battery is
fully recharged.
Base 18-LTE
An AC power adapter is required to connect to a wall outlet. Be sure only
to use an adapter with the appropriate AC voltage rating to prevent
component damage. A DC 12V output and 1.5A Switch power adapter is
generally used to power Base 18-LTE.
In addition to the adapter, there is a rechargeable battery inside the Base,
which serves as a back-up in case of a power failure.
During normal operation, the AC power adapter is used to supply power to
the Base and at the same time recharge the battery. It takes
approximately 72 hours to fully charge the battery.
The battery can be manually disconnected by the battery switch located at
the back.
When the Battery Switch is set as OFF, the battery will not be charged
when AC power is connected, nor will it serve as a back-up power source
when AC power is missing. You need to switch the battery to ON after
supplying AC power to the Base.
<
<W WA AR RN NI IN NG G> >
When Mobile Lite is inserted on the base, but AC power is not
connected, the Base will not charge the mobile lite.

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3. Getting Started
3.1. Mobile Lite SIM Card Insertion
Step 1. Loosen the Cover Fixing Screws using a Philips screwdriver and
remove the SIM Card Protective Cover.
Step 2. Insert SIM Card into Mobile Lite, the chip side of the SIM card should
face the back side of Mobile Lite as you insert the card.
<
<W WA AR RN NI IN NG G> >
Only a Micro SIM card can fit in the SIM card slot. If you don't have the
right SIM size, please contact your service provider for a replacement SIM
card, or use a SIM card adapter to convert your SIM card to correct size.
Please make sure that the micro SIM card PIN code is deactivated and all
SMS messages removed before insertion.
Step 3. Replace the Protective Cover and tighten the Protective Cover Fixing
Screws using a Philips screwdriver.
3.2. Mobile Lite Lanyard and Attachment
Attachment
Hook the the lanyard onto the Mobile Lite unit.

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Put the lanyard around the neck of the user.
Removal
Press the button to release the hook and remove the lanyard.
3.3. Mobile Lite Belt Clip and Attachment
Attachment
Hook the the belt clip onto the Mobile Lite unit.

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Use the clip to attach the Mobile Lite to the user’s waistband or belt.
Removal
Press the button to release the hook and remove the belt clip.
<
<N NO OT TE E> >
When the fall detection function is enabled for Mobile Lite (R15, 18),
please use the lanyard to wear Mobile Lite unit on the neck and let it hang
in front of the chest, so that Fall Sensor can be effectively triggered.
Please do not use the belt clip to wear the Mobile Lite on waistband or
hide the Mobile Lite unit inside coat pocket, which may lead to difficult
trigger or non-detection of fall.
3.4. Base 18-LTE Installation
Step 1. Choose a suitable location for Base 18-LTE. The Base requires the
mains power, Ethernet connection, good cellular coverage, and
should be easily accessible. It should not be placed in a damp
location such as a bathroom or close to a heat source like a
microwave oven, which could reduce signal strength.
Step 2. Insert the SIM card with the chip side facing up.
Step 3. Plug an IP cable into the Base's Ethernet port and connect to an
Ethernet network for the Base to operate via Ethernet.
Step 4. Plug the AC power adaptor into the Base's DC jack and connect to
the mains power.
Step 5. Clean the location where you wish to place the Base with degreaser.
Step 6. Remove the paper backing of the double-sided adhesive pad on the

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back of the Base.
Step 7. Place the Base at the desired locaiton, and press firmly for 30
seconds to ensure good contact.
3.5. Charging Mobile Lite
Step 1. Connect the Base 18-LTE to AC power to power up the base.
Step 2 Press the lock release button to open the Mobile Lite slot cover.
Step 3. Place Mobile Lite onto the slot on the Base to charge Mobile Lite. The
Blue LED on the base will light up if Mobile Lite is properly connected.
<
<W WA AR RN NI IN NG G> >
When Mobile Lite is inserted on the base, but AC power is not
connected, the Base will not charge the mobile lite.
3.6. Hardware Installation For PC Programming (Mobile Lite
Slim)
CT-6 Cradle and Programming Micro-USB Cable (Optional)
Mobile Lite Slim can be programmed via USB port connection of a computer
using the PC Programming Tool software.
Put Mobile Lite on CT-6 Cradle and use the Programming Micro-USB Cable to
connect to PC USB port.
The CT-6 Cradle and Programming Micro-USB are sold separtely.
The USB end of programming cable is larger than the regular cable. Always
use the Programming micro USB cable for connecting CT-6 to computer.

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Never use a regular micro USB cable for computer connection.
To use PC Programming Tool for programming Mobile Lite, follow the
hardware installation steps below:
Step 1. Place Mobile Lite into the CT-6 Cradle. Please make sure that the
programming Contact Plates (of both Mobile Lite and the cradle) are
in contact with each other.
Step 2. Insert the device/cradle end of the Programming Micro-USB Cable
into the Micro-USB jack as shown in the picture:
Programming
Micro-USB Cable
Regular Micro-USB
Cable

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Step 3. Insert the programming end of the Programming Micro-USB Cable
into a computer USB port as shown in the picture below:
3.7. Hardware Installation for LAN programming (Base
18-LTE)
The base 18-LTE can be programmed by accessing the built-in webpages via
Local Area Network.
Before you begin web programming, follow the hardware installation steps
below:
Step 1. Plug an IP cable into the base’s Ethernet port.
Step 2. Connect the cable to an Ethernet network for the base to operate via
Ethernet.

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3.8. Software Installation
3.8.1. Installing USB Driver
Mobile Lite Slim can be programmed via USB port connection of a computer
using the PC Programming Tool software (using the Programming Cable).
If the computer cannot recognize the USB connection, please try installing the
USB driver as instructed below.
Step 1. Make sure Mobile Lite Slim and the computer is connected properly
(please refer to 3.6. Hardware Installation for PC Programming)
Step 2. Please go to http://www.ftdichip.com/Drivers/VCP.htm. Scroll down
the webpage and select the driver file according to your operation
system, download and install the driver.
3.8.2. Installing PC Programming Tool (For Mobile Lite Slim)
PC Programming Tool for Mobile Lite Slim is a portable application and
requires no installation.After installing the USB driver, simply unzip the file to a
desired folder and execute the “Mobile Tool.exe” file.
3.8.3. Installing the Finder Software (For Base 18-LTE)
Base 18-LTE can be programmed by accessing the built-in webpages in the
base via Local Area Network. A special “Finder” software is provided for user
to locate the base on the LAN for access.

14
Before you begin web programming, please make sure that you have plugged
an IP cable into the Base 18-LTE’s Ethernet port and connected the cable to
an Ethernet network for the Base to operate via Ethernet.
Step 1. Download the Finder software from Climax’s website.
Step 2. Click on “Finder” to initiate the installation.
Step 3. Click on “Next” to rename the shortcut folder. If no renaming is
required, please click “Next” again to get ready for the installation.
Step 4. Click on “Next” again to begin the installation. Click on “Finish” when
the installation is completed.
Step 5. A new icon will be displayed on your desktop.
Step 6. Click “Finder.exe” to start the installation. The following screen will be
displayed:

15
Step 7. The Finder software will search for your Base on the LAN and display
its information including IPAddress, Firmware Version and MAC
Address.
Step 8. If the Base’s information is not displayed, click on “Search” for the
software to start searching for a recognized IP address within the
local network service.
Step 9. After the Base is identified, click on “Open Web Page” and enter the
default username “admin” and password “admin1234” to be
connected to the configuration web page.
If you need to program the the Base’s network setting manually, click
“Configure Setting”. Enter your network setting, the Base username (default:
admin) and password (default: admin1234) and click on “OK” to confirm the
settings. If the username and password are correct, a pop-up window will
display “Status: Configure success!!”

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4. Programming
Mobile Lite can be programmed by sending SMS commands to the device or
using a PC Programming Tool.
4.1. PC Programming Tool (Programming Mobile Lite)
For system setting programming with PC Programming Tool software via USB
port, follow instruction below.
Step 1. Execute the programming tool:
The following configuration screen will be opened.