COFFEtek Neo + Manual

NEO +
VENDING MACHINE
OPERATORS GUIDE
–Revision 1

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OPERATOR MANUAL
NEO +
NEO + VENDING MACHINE
CONTENTS page
SPECIFICATIONS................................................................................................. 4
SERVICES REQUIRED.........................................................................................4
Electrical Supply.............................................................................................................4
Water Supply..................................................................................................................4
SAFETY WARNINGS............................................................................................5
FROST WARNING ................................................................................................ 6
HOT WATER WARNING.......................................................................................6
INSTALLATION ..................................................................................................... 7
Location..........................................................................................................................7
Levelling.........................................................................................................................7
Connecting the Water Services ............................................................................. 8
Connecting the Electrical Services ........................................................................ 9
HYGIENE............................................................................................................. 10
Daily HYGIENE....................................................................................................11
Flushing the Machine........................................................................................... 11
WASTE BUCKETS ..............................................................................................11
Cleaning the Mixing Systems ..............................................................................12
WEEKLY HYGEINE.............................................................................................14
Cleaning the Tea Brewer.....................................................................................14
Refitting the Tea Brewer......................................................................................16
Cleaning the Coffee Brewer Units .........................Error! Bookmark not defined.
Cleaning......................................................................... Error! Bookmark not defined.
Extract Duct Cleaning ..........................................................................................22
Filling....................................................................................................................23
Instant Products ...........................................................................................................23
Bean Hopper................................................................................................................23
ACCESSING THE USER PROGRAMS .............................................................. 24
Set Pricing Mode..................................................................................................24
Change Prices........................................................................................................................ 24

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OPERATOR MANUAL
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FOREWORD
The information contained in this technical manual is applicable to Neo +. Due
to customer requirements some units may vary from the one described in the
manual.
Only personnel who have undergone relevant equipment training must undertake
maintenance of the dispensing machine.
The Manufacturer reserves the right to make changes, without notice, to the
design of the dispensing machine, which may affect the information, contained in
this manual.
The Step and Neo Beverage Machine is designed for indoor use, in an
environment with an ambient temperature range of between 1C and 40C.
THIS APPLIANCE CAN BE USED BY CHILDREN AGED FROM 8 YEARS AND
ABOVE AND PERSONS WITH REDUCED PHYSICAL, SENSORY OR MENTAL
CAPABILITIES OR LACK OF EXPERIENCE AND KNOWLEDGE IF THEY
HAVE BEEN GIVEN SUPERVISION OR INSTRUCTION CONCERNING USE
OF THE APPLIANCE IN A SAFE WAY AND UNDERSTAND THE HAZARDS
INVOLVED. CHILDREN SHALL NOT PLAY WITH THE APPLIANCE.
CLEANING AND USER MAINTENANCE SHALL NOT BE MADE BY CHILDREN
WITHOUT SUPERVISION.

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OPERATOR MANUAL
NEO +
NEO + BEVERAGE MACHINE
SPECIFICATIONS
Weight: 160kg
Height: 183cm
Width: 69.8cm
Depth: 69.8cm
Temp. Range: 1ºC to 40ºC (ambient)
SERVICES REQUIRED
Electrical Supply
Supply voltage: 230V~, 50Hz, single phase fused supply
Current rating: 16A
The fused electrical supply must be terminated at a safety isolator switch, which
provides a contact separation of at least 3mm. The isolator should be located
within 1m of the beverage machine.
Water Supply
15mm dia. water mains supply, terminating at a convenient stop tap located
within 1m of the beverage machine with an appropriate water blocker mounted
between the machine and water source. The water supply should be fitted with
appropriate water blocker.
Water Pressure
Minimum: 0.1 MPa
Maximum: 0.8 MPa
A 15mm double backcheck valve, with inspection port, should be fitted prior to
the flexible hose.

NEO TOUCH
OPERATOR MANUAL
5
SAFETY WARNINGS
1.
The vending machine contains moving parts and utilizes very hot water
both of which have the potential to cause injury. The machine should be
switched off before undertaking any activity on the mixing or brewing
systems, which requires the removal of any component part from the
machine.
2.
Maintenance of the beverage machine is only to be undertaken by trained
personnel who are fully aware of the dangers involved and who have taken
adequate precautions.
3.
Lethal voltages are exposed when the mains electrical supply to the
beverage machine is available and any of the following items are removed:
•Left- or right-hand side boiler cover
•Illuminated Door panel.
Maintenance personnel must ensure that the machine is isolated from the
mains electrical supply before removing any of these items.
4.
Replacement of the Type Y mains cable requires special tools. Should the
cable become damaged only a trained person from an approved service
agent must carry out the replacement.
5.
THIS APPLIANCE MUST BE EARTHED.
6.
Ensure that the connection to the water system is compliant with the
pertinent national and local legislation. In the UK the Model Water Bylaws
1986 Statutory Instrument (SI) No. 1147 are applicable.
7.
Ensure that the unit is positioned such that the plug connecting the unit to
the mains supply is accessible.
8.
The beverage machine is designed for indoor use, in an environment with
an ambient temperature range between 1ºC and 40ºC. The machine
should be located close to the appropriate electrical and water services
with a minimum of 100mm (4in) clearance between the rear of the cabinet
and the wall to allow adequate ventilation, and, if in a corner location, not

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OPERATOR MANUAL
NEO +
closer to the right hand wall than 400mm (16in) to accommodate the
opening of the door.
9.
The unit should not be situated in an area where a water jet could be used.
10.
The vending machine is a heavy item. Ensure sufficient persons and
suitable equipment are available when attempting to move it.
11.
The water in the boiler, and the boiler itself, are hot enough to scald burn,
even some time after the machine has been switched off. The boiler must
be drained, filled with cold water and drained again before any attempt is
made to handle it or any of its associated parts.
12.
Young children, the aged and infirm should not be allowed to operate the
beverage machine unsupervised, in order to protect them from the risk of
being scalded by hot beverages.
FROST WARNING
Care must be taken to protect the machine from frost. Do not attempt to operate
the machine if it becomes frozen. Contact the nearest service agent immediately.
Do not restore the machine to operational use until it has been checked and
approved for use by the service agent.
HOT WATER WARNING
CAUTION
The water available from the option shower head cleaning attachment is hot
enough to scald or burn. Appropriate care must be taken when using this
attachment.
Note: initially the water flowing from the attachment will be cool but will rapidly
become extremely hot.

NEO TOUCH
OPERATOR MANUAL
7
INSTALLATION
WARNINGS
(1) THE BEVERAGE MACHINE IS A HEAVY ITEM. CARE MUST BE
TAKEN WHEN LIFTING IT.
(2) THE BEVERAGE MACHINE MAY TOPPLE IF THE MOUNT IS WEAK
OR INSECURE. ENSURE THAT THE MOUNT IS SECURE AND
THAT IT CAN SUPPORT THE WEIGHT OF THE MACHINE.
(3) ENSURE THAT THE MAINS ELECTRICAL SUPPLY IS ISOLATED
BEFORE CONNECTING THE SUPPLY CABLE TO THE MACHINE.
Location
The beverage machine is designed for indoor use, in an environment with an
ambient temperature range of between 1C and 40C. The machine should be
located close to the appropriate electrical and water services with a minimum of
100mm (4in) clearance between the rear of the cabinet and the wall to allow
adequate ventilation, and, if in a corner location, not closer to the right hand wall
than 400mm (16in) to accommodate opening of the door.
The unit should not be situated in an area where a water jet could be used.
Levelling
The machine should be levelled both fore and aft and side-to-side by adjustment
of the four leveling feet, using a spirit level on the top of the cabinet to check its
level.
The unit must be mounted within 10º of the vertical for safe operation.

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OPERATOR MANUAL
NEO +
CONNECTING THE WATER SERVICES
Refer to the current requirements of The Model Water
Bylaws 1986 Statutory Instrument (SI) No.1147.
The water supply should be taken from a 15mm rising main at a pressure of
between 0.1 and 0.8 MPa and should be fitted with a stopcock to isolate the
supply during servicing. A 15mm double backcheck valve, with inspection port,
should be fitted to the flexible hose.
The outlet should be fitted with BSP connections and must be positioned within
1.5m of the machine to ensure correct fitting of the hose. If possible, the outlet
should be located behind the machine to prevent misuse.
Before connecting the machine hose to the mains outlet, flush the system, via
the stopcock, to remove any impurities that may have accumulated in the mains
supply pipe.
Connect the machine hose to the mains outlet using the seals supplied and
ensure that all fittings are tight. Turn on the water supply at the stopcock and
check for leaks, both behind and inside the machine. The water supply should be
fitted with the appropriate water blocker
IF THE EQUIPMENT WAS SUPPLIED WITH A MAINS WATER HOSE, THIS
HOSE SHOULD BE USED. DO NOT USE A HOSE FROM A PREVIOUSLY
INSTALLED PRODUCT EVEN IF IT WOULD FIT. TO DO SO COULD LEAD
TO A HEALTH HAZZARD.

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OPERATOR MANUAL
9
Connecting the Electrical Services
WARNINGS
(1) THE MACHINE MAINS CABLE MUST BE CONNECTED TO THE
SUPPLY VIA A SAFETY ISOLATOR SWITCH WHICH PROVIDES A
CONTACT SEPARATION OF AT LEAST 3mm.
(2) REPLACEMENT OF THE Y TYPE MAINS CABLE REQUIRES
SPECIAL TOOLS. SHOULD THE CABLE BECOME DAMAGED,
REPLACEMENT MUST ONLY BE CARRIED OUT BY A TRAINED
PERSON FROM AN APPROVED SERVICE AGENT.
(3) ENSURE THAT THE SUPPLY TO THE ISOLATOR SWITCH IS
ISOLATED BEFORE MAKING ANY CONNECTIONS TO IT.
(4) ENSURE THAT THE SUPPLY TO THE MACHINE IS ISOLATED
BEFORE MAKING ANY CONNECTIONS TO THE TERMINAL BLOCK
AT THE REAR OF THE MACHINE.
(5) THE DISPENSING MACHINE MUST BE EARTHED.
Connect the beverage machine, via a safety isolator switch with a contact
separation of at least 3mm, to a 230V~, 50Hz, 13A supply. Note that
replacement of the Y Type mains cable requires special tools. Should the cable
become damaged, replacement must only be carried out by a trained person
from an approved service agent.
Preferably, the isolator switch should be located behind the machine to prevent
accidental damage or misuse.
Fuse Layout & Function

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OPERATOR MANUAL
NEO +
HYGIENE
WARNINGS
(6) (THE NEO TOUCH IS FITTED WITH A GRINDER)
THE COFFEE GRINDER HAS SHARP BLADES THAT MAY CAUSE
SEVERE INJURY TO ANY BODY PARTS THAT COME INTO
CONTACT WITH THEM WHILST THEY ARE ROTATING. THE
COFFEE CANISTER MAKES THE BLADES INACCESSIBLE IN
NORMAL OPERATION. THEY ARE PREVENTED FROM
OPERATING WHEN THE COFFEE CANISTER IS REMOVED BY AN
ELECTRICAL INTERLOCK.
(7) NO ATTEMPT SHOULD BE MADE TO DEFEAT THE INTERLOCK
SWITCH.
(8) IN THE EVENT THAT THE GRINDER BECOMES JAMMED DO NOT
BE TEMPTED TO TRY TO REMOVE THE ITEM CAUSING THE JAM
AS YOU MAY DAMAGE THE BLADES. IN THE EVENT THAT THE
GRINDER BECOMES JAMMED CONTACT AN APPROVED SERVICE
AGENT.
(9) THE COFFEE BREWER HAS MOVING PARTS THAT MAY TRAP OR
PINCH. ENSURE THAT THE INTERNAL SWITCH IS IN THE
DISABLED POSITION BEFORE ATTEMPTING ANY ACTIVITY
ASSOCIATED WITH THE BREWER UNIT. TO AVOID INJURY DO
NOT PLACE FINGERS BETWEEN THE BREWER CHAMBER AND
CARRIAGE AT ANY TIME.
(10) AFTER ENABLING THE MACHINE USING THE INTERNAL SWITCH
THE BREWER UNIT WILL START WITHOUT WARNING AND WILL
ROTATE TO LOCATE ITS HOME POSITION. KEEP HANDS CLEAR
OF THE BREWER UNIT UNLESS THE MACHINE IS SWITCHED OFF
(11) THE UNIT MUST NOT BE CLEANED USING A WATER JET OR
SPRAY. THE ENCLOSURE IS NOT WATERPROOF AND DAMAGE
MAY OCCUR IF EXCESSIVE VOLUMES OF WATER ARE USED IN
THE CLEANING PROCESS.