Dixie Narco 2145 Installation and operating instructions

DIXIE-NARCO
GLASS FRONT BEVERAGE VENDER
Models 2145 & 2054
OPERATION / SERVICE
MANUAL
For Venders Built Prior
To Dixie-Narco Production
0001-8000BW
April 1, 1998
DIXIE-NARCO BLVD.
P.O. DRAWER 719
WILLISTON, SC 29853-0719
[phone]
Revised August 5, 1998
803,902,770.01

Page 2
TABLE OF CONTENTS
GENERAL INFORMATION..........................................................................................................................................................4
VENDER SAFETY PRECAUTIONS ......................................................................................................................................................4
PRODUCT IDENTIFICATION..............................................................................................................................................................4
PHYSICAL CHARACTERISTICS OF 2145 AND 2054...........................................................................................................................4
INSTALLATION & SET-UP..........................................................................................................................................................5
RECEIVING INSPECTION ..................................................................................................................................................................5
UNPACKING THE VENDERS.............................................................................................................................................................5
ELECTRIC POWER NEEDED..............................................................................................................................................................5
COIN CHANGERS AND OTHER ACCESSORIES....................................................................................................................................6
PLACING THE VENDER ON LOCATION..................................................................................................................................7
LEVEL THE VENDER .......................................................................................................................................................................7
SPACE THE VENDER .......................................................................................................................................................................7
PRODUCT .......................................................................................................................................................................................7
SERVICE NOTE.............................................................................................................................................................................8
INSTALLATION AND SETUP INSTRUCTIONS.......................................................................................................................................8
LOADING........................................................................................................................................................................................9
LOADING CHANGE TUBES...............................................................................................................................................................9
MDB and Micromech Units .......................................................................................................................................................9
Cashflow 560 Units....................................................................................................................................................................9
LOADING PRODUCT ........................................................................................................................................................................9
VENDING CONTROLLER UNIT (VCU)....................................................................................................................................10
GENERAL INFORMATION...............................................................................................................................................................10
NORMAL OPERATION MESSAGES ..................................................................................................................................................10
Status Messages.......................................................................................................................................................................10
Price Check.............................................................................................................................................................................11
Credit......................................................................................................................................................................................11
MICROMECH UNIT OPERATING MODE MENU ITEMS.......................................................................................................................12
Service Mode...........................................................................................................................................................................13
Test Mode................................................................................................................................................................................15
Setup Mode..............................................................................................................................................................................18
MDB UNIT OPERATING MODE MENU ITEMS .................................................................................................................................22
Service Mode...........................................................................................................................................................................22
Test Mode................................................................................................................................................................................25
Setup Mode..............................................................................................................................................................................27
CASHFLOW 560 UNIT OPERATING MODE MENU ITEMS..................................................................................................................31
Service Mode...........................................................................................................................................................................31
Test Mode................................................................................................................................................................................33
Setup Mode..............................................................................................................................................................................35
INITIAL PROGRAMMING.........................................................................................................................................................38
DATE / TIME.................................................................................................................................................................................38
REGULAR PRICES..........................................................................................................................................................................39
HAPPY HOUR TIMES .....................................................................................................................................................................41
HAPPY HOUR PRICES....................................................................................................................................................................43
NOT AVAILABLE TIMES................................................................................................................................................................45
DATA COLLECTION..................................................................................................................................................................47
PROCEDURE FOR DOWNLOADING..................................................................................................................................................47
Portable Printer.......................................................................................................................................................................47
Laptop Computer.....................................................................................................................................................................48
Example Summary Printout......................................................................................................................................................49

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GENERAL MAINTENANCE.......................................................................................................................................................50
POWER.........................................................................................................................................................................................50
CLEANING....................................................................................................................................................................................50
FIGURE 1 – CONTROLLER BOARD CONNECTIONS............................................................................................................51
FIGURE 2 – MDB CONTROLLER CONNECTIONS................................................................................................................53
EPROM REPLACEMENT..................................................................................................................................................................55
FIGURE 3 – EPROM REPLACEMENT ...................................................................................................................................55
MAJOR COMPONENT DESCRIPTION.....................................................................................................................................56
AC DISTRIBUTION BOX ................................................................................................................................................................56
REFRIGERATION UNIT...................................................................................................................................................................56
PROBLEM SOLVING CHART...........................................................................................................................................................58
FIGURE 4 – AC DISTRIBUTION BOX SCHEMATIC..............................................................................................................61
FIGURE 5 – AC DISTRIBUTION BOX, J2 VOLTAGES...........................................................................................................62
FIGURE 6 – SYSTEM SCHEMATIC (LEFT SIDE)...................................................................................................................63
FIGURE 7 – SYSTEM SCHEMATIC (RIGHT SIDE) ................................................................................................................64
FIGURE 8 – SYSTEM SCHEMATIC (RIGHT SIDE; MDB)......................................................................................................65
FIGURE 9 – COMPRESSOR WIRING DIAGRAM (2054)........................................................................................................66
FIGURE 10 – COMPRESSOR WIRING DIAGRAM (2145 – IN LINE CONDENSER)...............................................................67
FIGURE 11 – COMPRESSOR WIRING DIAGRAM (2145 – ROLL UP CONDENSER) ............................................................68
FIGURE 12 – MACHINE FRONT VIEW..................................................................................................................................69
FIGURE 13 – CABINET DETAIL ............................................................................................................................................71
FIGURE 14 – REFRIGERATION UNIT – COPELAND (2054).................................................................................................73
FIGURE 15 – REFRIGERATION UNIT – TECUMSEH (2145 – IN LINE CONDENSER).........................................................75
FIGURE 16 – REFRIGERATION UNIT – TECUMSEH (2145 – ROLL UP CONDENSER).......................................................77
FIGURE 17 – SERVICE DOOR (FRONT)................................................................................................................................79
FIGURE 18 – SERVICE DOOR (BACK)..................................................................................................................................81
FIGURE 19 – SHORT GATE DETAIL .....................................................................................................................................83
FIGURE 21 – TALL GATE DETAIL.........................................................................................................................................87
FIGURE 22 – TALL GATE TRAY DETAIL...............................................................................................................................89
FIGURE 23 – AC DISTRIBUTION BOX, 110 VAC ..................................................................................................................91
FIGURE 24 – AC DISTRIBUTION BOX, 220VAC ...................................................................................................................93
COMPATIBLE CURRENCY/CREDIT UNITS...........................................................................................................................96
MDB COIN MECHANISMS: ...................................................................................................................................................96
MDB BILL VALIDATORS........................................................................................................................................................96
MICRO MECH (MC5000) COIN MECHANISMS: ...................................................................................................................96
BILL VALIDATORS USED W/ MICRO MECHS (MC5000)......................................................................................................96
MICRO MECH CARD READERS:...........................................................................................................................................96
PERIPHERAL INTERFACE HARNESS:..................................................................................................................................96

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GENERAL INFORMATION
VENDER SAFETY PRECAUTIONS
Please read this manual in its entirety. This service information is intended to be used by a qualified service
technician, who is familiar with proper and safe procedures to be followed when repairing, replacing, or adjusting
any Dixie-Narco vender components. All repairs should be performed by a qualified service technician who is
equipped with the proper tools and replacement components, using genuine Dixie-Narco factory parts.
Repairs and/or servicing attempted by uninformed persons can result in hazards developing due to improper
assembly or adjustments while performing such repairs. Persons not having a proper background may subject
themselves to the risk of injury or electrical shock which can be serious or even fatal.
PRODUCT IDENTIFICATION
The age of Dixie-Narco products is determined by the date code incorporated in the serial number.
The vender serial number takes the form xxxx-yyyyzz. The first 4 digits (xxxx) identify the specific vender. The next
4 digits (yyyy) identify the manufacturing run that the vender was built in. The last two alpha characters (zz) identify
the quarter and the year the vender was built. The first alpha-character identifies the quarter.
A = 1st quarter
B = 2nd quarter
C = 3rd quarter
D = 4th quarter
The second alpha-character identifies the year:
W = 1998
X = 1999
Y = 2000
Z = 2001
PHYSICAL CHARACTERISTICS OF 2145 AND 2054
Height: 72” (1828.8 mm)
Width: 42” (1066.8 mm)
Depth: 32” (812.8 mm)
Base: 6” (152.4 mm)
Shipping Weight: 622 lbs. (282 kg)
Glass Front is 30” (762 mm) wide, 52” (1320.8 mm) high

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INSTALLATION & SET-UP
The Glass Front Beverage Maximum Display Can and Bottle vender is designed utilizing the latest technology.
RECEIVING INSPECTION
DO NOT STORE THE VENDER OUTSIDE.
Upon receipt, inspect the vender for any shipping damage. If there is any damage have the driver note the damage
on the bill of lading and notify Dixie-Narco. Although the terms of sale are FOB shipping point, which require the
consignee to originate shipping damage claims, Dixie-Narco will gladly help if you must file a claim.
UNPACKING THE VENDERS
Remove the stretch wrap fiberboard edge protectors and corrugated front protector from the outside of the vender.
Once the vender is unpacked, check the recovery unit for any additional parts, price/product labels,
service/operation manual, or other information concerning factory equipped accessories.
ELECTRIC POWER NEEDED
Refer to the cabinet serial number plate to determine the proper voltage and frequency the machine requires
(domestically this requirement is 115 Volts, 60 Hertz). Domestic venders will operate properly at +/-10% of the
specified voltage. For domestic models this is between 103 volts and 127 volts. The cabinet serial plate also
indicates the Amperage of the vender. Single phase, alternating current is required. The vender must be plugged in
its own properly rated circuit with its own circuit protection (fuse/circuit breaker).
DO NOT USE AN EXTENSION CORD.
GROUND THE VENDER
The vender is equipped with a three wire power supply cord and MUST be plugged in a properly grounded
outlet.
DO NOT REMOVE THE GROUND PIN OR IN ANY WAY BYPASS THE GROUNDING OF THE VENDER.
If the outlet will not accept the power cord plug, contact an electrician to install a proper AC outlet.
WARNING: Failure to comply with these instructions may subject the user to the risk of injury or
electrical shock which can be serious or fatal.

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COIN CHANGERS AND OTHER ACCESSORIES
The 2145 and 2054 venders must have a coin changer installed and can have a bill acceptor installed. If the coin
changer and other accessories are not factory installed, refer to the instructions received from the manufacturer of
the MDB coin changer and other accessories for proper set-up and installation.
The 2145 and 2054 venders will support the following MDB coin changers:
Multi-Drop Coin Mech (Domestic)
Coinco 9302GX
Mars TRC6510
Mars Cashflow 560
The 2145 and 2054 venders will support the following Micromech (MC5000) coin changers:
Mars TRC6010
Mars TRC6010XV
Mars TRC 6010C (Canadian)
Coinco 9302L
Coinco 9302LF
The 2145 and 2054 venders will support the following MDB bill validators:
Multi-Drop Bill Validators (Domestic)
Coinco BA 30B
Mars VN2512
The 2145 and 2054 venders will support the following bill validators used with Micromechs (MC5000):
Mars VFM1L2U4C
Mars VFM3L2U4C
Mars VN2##2-U5E
Coinco BA32SA
The 2145 and 2054 venders will support the following Micromech (MC5000) card readers:
Debitek VIS-MM-8888

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PLACING THE VENDER ON LOCATION
The 2145 and 2054 vender(s) are for INDOOR USE ONLY. It should be kept out of direct sunlight and away from
any heat source.
CAUTION: DO NOT TRANSPORT THE VENDER TO OR FROM THE LOCATION LOADED WITH PRODUCT
OR DAMAGE TO THE VENDER MAY RESULT. ENSURE TRAY ASSEMBLIES ARE SECURED
WHEN MOVING VENDER OR DAMAGE TO THE VENDER MAY RESULT.
The vender must be located on a solid, flat, and level surface. Ensure the flooring can bear the weight load of a fully
stocked vender (approximately 1150 lbs.). The vender must be positioned close enough to an electrical outlet that
an extension cord is not required. The vender should be moved with a pallet jack and should never be slid or
pushed in place. Never side load the leveling legs; doing so will cause damage to the legs.
LEVEL THE VENDER
Adjust the front leveling legs, ensuring that an even gap exists between the glass door and the top security angle
and receiver box, then level the cabinet front-to-rear. A carpenter’s level will help verify that the machine is level.
Leveling legs are adjusted using a 7/8” wrench (Leg Assy. W025). Lowering the leg will raise the machine
approximately ¼” per 4 turns. If the machine is to be used next to another vender, check the top and side for proper
alignment. Minimum leg extensions should be used in leveling and alignment to attain greater stability. Make sure
that all the leveling legs are in contact with the floor. If you cannot level the vender, select another location. Do not
place any objects under the machine.
Leveling is extremely important to ensure proper vender operation.
DANGER: The vender must be properly located and leveled to minimize risk of injury or death from
tipping in the event of user misuse or vandalism.
SPACE THE VENDER
Do not block the rear of the vender. Keep the vender 3.25 inches (82.6 mm) from the wall to ensure adequate
airflow to the condenser and compressor. At the front of the vender, make sure that nothing obstructs the air intake
at the bottom of the main door and cabinet. At the rear of the vender, make sure nothing obstructs the air exhaust
at the bottom of the cabinet.
PRODUCT
The 2145 and 2054 are designed to vend a wide range of cans, glass, and plastic beverage containers in sizes from
8 oz. to 20 oz. It has a double-pane, tempered safety glass door for clear viewing of all products.
The machine is set-up with:
5 Trays, 9 columns each, 8 products per column
Maximum capacity is 9 cases of 20 oz. product on bottom 3 trays and 6 cases of 16 oz. product on top two
trays (360 items)

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SERVICE NOTE
Battery Backup
The battery backup is used to retain information programmed in the system (pricing, time, date, etc.) in case of
power interruptions, or any time the main power is off. When the vender is shipped, the battery is connected and
memory is being maintained. Replacement boards will be shipped with the battery disconnected to extend its life. If
the vender is to be stored for long periods of time, disconnecting the battery is recommended. The following steps
will guide you through this procedure.
•Open the service door and unplug the main power harness located on the front of the power box.
•Locate the main control board mounted on the right side wall.
•Remove the screw securing the cover to the board.
•The backup system jumper is located just below the battery near the center of the board (refer to figure 2, page
33)
•Remove the jumper covering the pins and place it on only one pin for storage.
•Reinstall the cover and tighten the screw.
•Reverse this procedure to connect the battery.
INSTALLATION AND SETUP INSTRUCTIONS
Open the service door on the right side using the key provided in the coin return cup, or if shipped with a locking
clip, remove the clip and install the lock.
Ensure there is no power to the AC Distribution Box. On venders with a main power switch on the AC Distribution
Box the switch needs to be in the OFF position. On venders with a main power quick disconnect plug on the AC
Distribution Box the quick disconnect plug needs to be unplugged.
Check that all connectors are firmly seated on the control board and at the various components on the service door
(coin mech, keypad, etc.).
Retrieve the main power plug from the hole in the rear of the vender and plug the cord in a properly grounded
120VAC, 15 Amp, receptacle (U.S. and Canada).
Open the service door and apply power to the AC distribution Box (if equipped with a bill acceptor, the acceptor
should cycle twice). The display on the door should scroll message “USE EXACT CHANGE”, fluorescent lamp
should be lit and the cooling unit should start.
If the display scrolls “OUT OF SERVICE”, or the cooling unit fails to start, refer to the PROBLEM SOLVING
CHARTS beginning on page 35.

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LOADING
LOADING CHANGE TUBES
MDB AND MICROMECH UNITS
Open the service door.
Load the coin mechanism with coins to the desired level by inserting coins in the loading slots on the coin tube front.
Minimum coin tube levels are:
6-8 nickels
7-8 dimes
5-6 quarters
NOTE: A low coin level in the coin tubes will interfere with operation of the bill validator.
(For additional information about coin mechanism refer to manufacturer's instructions.)
CASHFLOW 560 UNITS
Open service door.
Load coin mechanism with coins to desired level by inserting coins in the loading slots on the coin tube front.
(For additional information about coin mechanism refer to manufacturer's instructions.)
LOADING PRODUCT
Proper product loading and product sizing to spacer/gate are very important in ensuring problem free vending. Pay
close attention to the product's center of gravity. Taller products, such as the 20 oz. Pepsi and Coke products and
the Arizona Iced Tea in the 16.9 oz. can, cannot be vended from trays A or B. Regional products are sometimes
bottled and/or canned in unique shapes and sizes. It is strongly recommended these products be tested for problem
free vending before large quantities are purchased.
Note:Loading should be done as quickly as possible to minimize product/cabinet exposure to warmth and
humidity.
Open the service door then open the product compartment glass door.
After loading is finished check the price tags to ensure they correspond to existing products. Pricing labels are
located in the service bag shipped with every vender.
Close the product compartment glass door.
Close the service door and lock. Closing the service door will place the machine in service and start the
refrigeration cycle.

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VENDING CONTROLLER UNIT (VCU)
GENERAL INFORMATION
In order to fully utilize the many features of your vender it is important that you first understand the options available
and procedures for programming the vending controller unit (control board).
All programming, testing, and service functions are accomplished by using the keypad in an easy to follow, display
prompted format. There are three modes of operation for servicing, testing, and setting up your vender. Each of the
three may be accessed by opening the service door and pushing the mode selection button (red button on back of
display module). The mode selection button will cycle through each of the three modes in turn; Service Mode, Test
Mode, and Set-Up Mode. In each of these modes, the "A" key is used to scroll through the available
options/settings within that mode/selection (Note: In each of the mode selections, pressing the character key next to
the listed option will take you directly to that feature – see menu items chart on page 12.), the "*" key is used as an
enter key to select the currently displayed item/feature, and the "CLR" key is used as a done or exit key. Closing
the service door will exit whatever mode of operation you are currently in and place the vender back in service.
NORMAL OPERATION MESSAGES
At initial power-up, the program will start and the display will briefly show the software version in use as VER #.##
(i.e. VER1.11), followed by the default idle message, "ENJOY A REFRESHING DRINK NOW", or the user entered
idle message unless these are overridden by a higher priority status message.
STATUS MESSAGES
OUT OF SERVICE
Replaces the idle message if the vender is out of service due to a fault condition.
USE EXACT CHANGE
Replaces the idle message if the last message from the coin mechanism showed the amount in the nickel tube
(default tube) to be below the minimum level.
USE COINS ONLY
Replaces the idle message if the vender is equipped with a bill validator and the last message from the bill validator
reported a fault.
REMOVE BOTTLE
Replaces the idle message if there is product blocking the sensor or the sensor is mis-aligned.
PRODUCT COOL IN ## MIN
Displayed if the "Set Cool Down" Feature is active for the selection made.
ITS HAPPY HOUR SELECT AN ITEM TO CHECK THE PRICE
Replaces the idle message during Happy Hour time period
MAKE ANOTHER SELECTION
Displayed if the customer selects an item (column) that has been taken out of service (Disabled).
MACHINE NOT AVAILABLE UNTIL ##:## (Time)
Displayed if the "Set Not Available" feature is active and a selection is made during the time frame designated. The
time displayed is the ending time of the not available period.

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PRICE CHECK
The price of an item may be checked by selecting the item on the keypad. Push the alpha-numeric sequence for
the desired item (i.e. A3). The selected item will be displayed for approximately 1 second, then the item's price will
be displayed for approximately 1 second (i.e. "A3" then "PR 0.75"), then the display will go back to the idle
message.
CREDIT
When a purchase is made from the vender the display will show the total amount entered as coins are dropped
and/or bills are inserted.

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MICROMECH UNIT OPERATING MODE MENU ITEMS
KEY SERVICE MODE KEY TEST MODE KEY SETUP MODE
ANEXT ITEM ANEXT ITEM ANEXT ITEM
BCASH BOX BLIST ERRORS BENTER MESSAGE
CSALES CSELF TEST CCLEAR MESSAGE
DSET COOL TIME DDISPLAY TEST D
ESET COOL DOWN EKEYPAD TEST ECLEAR COOL DOWN
FCLEAR TOTALS FAUTO SEQUENCE FMASTER RESET
1NUMBER SOLD 1DROP 5 1MACHINE NUMBER
2ENABLE ITEM 2DROP 10 2SET HAPPY HOUR
3 3 DROP 25 3SET NOT AVAILABLE
4ESCROW 4PRINT SUMMARY 4WINNER MODE
5FORCE 5DOOR OPENINGS 5DATE/TIME
6 6 POWER OUTAGES 6TOTAL SALES
7SET PRICE 7 7 MAX CREDIT
8SET HAPPY 8 8 DROP SENSOR
9TEST VEND 9TEST VEND 9
0CLEAR ERRORS 0CLEAR ERRORS 0SET PASSWORD
NOTE: All items in bold under SETUP MODE require password entry for access.
FACTORY DEFAULT PASSWORD IS 0000.

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SERVICE MODE
Enter SERVICE MODE by opening the service door and pressing the Mode Selection button once. The display will
read “SERVICE MODE”.
CASH BOX
Shows the amount diverted to the cash box from the coin mech since the last CLEAR TOTALS or MASTER RESET.
To view the amount diverted to the cash box press the letter “B” on the keypad and the display will read “CASH BOX
$###.##". Press the "CLR" key to return to "SERVICE MODE".
SALES
Shows the total sales since the last CLEAR TOTALS or MASTER RESET.
To view the total sales press the letter “C” on the keypad and the display will read “SALES $###.##".
Press the "CLR" key to return to "SERVICE MODE".
SET COOL TIME
Allows the service technician to vary the time duration of the cool down period from 0 to 255 minutes. If no time is
entered here, and the SET COOL DOWN feature is started, the time duration of the cool down period will be 240
minutes (4 hours).
To set the cool down time press the letter "D" on the keypad and the display will read "SET COOL TIME". Press the
"*" key and the display will read "COOL T". Use the keypad to enter the duration of the cool down period that you
wish to use. Press the "*" key to enter the cool down time displayed. Press the "CLR" key to return to "SERVICE
MODE".
SET COOL DOWN
Allows the service technician to start the cool down period for each selection that is warm after restocking. This
feature may be set on an individual item, a complete tray, or the entire machine. Once set, the cool down period
duration is the time entered by the service technician in SET COOL TIME, or the default time of 240 minutes if no
time was entered. Press the letter “E” on the keypad and the display will read “SET COOL DOWN”. Press the “*”
key and the display will read “ITEM”. There are now three choices:
1. Pressing the “*” key will place the entire machine in cool down.
2. Pressing a tray selection followed by “*” will place that tray in cool down. (For example, pressing
“A*” will place the “A” tray in cool down.
3. Pressing an item selection will place just that item in cool down. (For example, pressing “A1” will
place that selection only in cool down.
Press the "CLR" key to return to "SERVICE MODE".
CLEAR TOTALS
Allows the service technician to clear totals in CASH BOX, SALES, NUMBER SOLD, DOOR OPENINGS, and
POWER OUTAGES. Press the letter “F” on the keypad and the display will read “CLEAR TOTALS * = Y”. Press
the “*” key, the totals are cleared and the display returns to “SERVICE MODE”.
NUMBER SOLD
Shows the total number of items sold since the last CLEAR TOTALS or MASTER RESET. Press the number “1” on
the keypad and the display will read “NUMBER SOLD ###”. Press the "CLR" key to return to '"SERVICE MODE".
ENABLE ITEM
Allows an individual selection, a complete tray, or the entire machine to be enabled or disabled. Press the number
"2" on the keypad and the display will read "ENABLE ITEM". Press the "*" key and the display will read "ITEM".
There are now three choices:
1. Pressing the "*" key will toggle between enable and disable for the entire machine, the display will
show the current state.
2. Pressing a tray selection followed by "*" will show the current state of that tray, for example, pressing
"A*" will show the current state for the A tray, pressing '"A*" again will toggle the state.
3. Pressing an item selection will show the current state of that item, for example, pressing "A1" will
show the current state of that item, pressing "A1" again will toggle the state.

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Press the "CLR" key to return to "SERVICE MODE".
ESCROW
Allows a bill to be returned if the change return lever is pressed before a selection is made.
Press the number "4" on the keypad and the display will read "ESCROW Y" or "ESCROW N", depending on the
current state. Pressing the "*" key will toggle the state. This feature only affects those machines with a bill validator
installed. Press the "CLR " key to return to "SERVICE MODE".
FORCE
Allows the change return lever to be inhibited until after the lowest vend price is made or exceeded.
Press the number "5" on the keypad and the display will read "FORCE Y" or "FORCE N", depending on the current
state. Pressing the "*" key will toggle the state. Press the "CLR " key to return to "SERVICE MODE".
SET PRICE
Allows setting of regular prices for an individual item, a complete tray, or the entire machine.
Press the number "7" on the keypad and the display will scroll "SET REGULAR PRICES" once, then "$00.00'" will
be displayed. Prices are entered using the numbers on the keypad and will shift in from the right as numbers are
pressed.
Price setting is covered in detail in the INITIAL PROGRAMMING section of this manual. See pages 36, 37, and 38.
Press the "CLR " key to return to "SERVICE MODE".
SET HAPPY
Allows setting of Happy Hour prices for an individual item, a complete tray, or the entire machine.
Press the number "8" on the keypad and the display will scroll "SET HAPPY HOUR PRICES" once then "$00.00,,
will be displayed. Happy Hour prices are entered in the same way as regular prices. Refer to price setting in the
INITIAL PROGRAMMING section of this manual. See pages 40 and 41. Press the "CLR " key to return to
"SERVICE MODE".
TEST VEND
Allows the service technician to test vend any item.
Press the number “9” on the keypad and the display will read “ITEM”.
Select the item/column to be tested by pressing the corresponding keys on the keypad (i.e. A6), and the
corresponding solenoid will cycle. Press the "CLR " key to return to "SERVICE MODE".
CLEAR ERRORS
Allows the service technician to clear any recorded errors.
Press the number “0” on the keypad and the display will read “CLEAR ERRORS * = Y”.
Press the “*” key and the errors are cleared and the display returns to SERVICE MODE.

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TEST MODE
Enter TEST MODE by opening the service door and pressing the Mode Selection button twice. The display will read
“TEST MODE”.
LIST ERRORS
Allows the service technician to list all recorded errors. Press the letter “B” on the keypad and the display will read
“TEMP SEN”. Errors and explanations are listed below.
Note: The prompts listed will only show on display if an error has occurred.
Use the "A" key to move through the error listing until the word "NONE" is displayed.
TEMP SEN Normal indication. No error present in machine.
NONE Indicates no other errors are recorded.
CHAN ERR Indicates one or more channels/solenoids are out of service. When the display reads “CHAN
ERR” (this may read “VEND ERR” depending on the software version installed in the
machine) press the “*” key & the first channel/solenoid with a problem will be displayed.
OVER CRR Indicates an over current condition has occurred (i.e. a shorted component or a low power
condition). This error is serious. If it reoccurs after CLEAR ERRORS further troubleshooting
will be required.
BILL VAL Indicates a fault message from the bill validator.
COIN MECH Indicates a fault message from the coin mechanism. This error will place the machine out
of service until resolved.
COIN PWR Indicates the coin mechanism is not responding to the controller board. This error will
place the machine out of service until resolved.
ROW_ERR Indicates a row driver (A – F, always listed with driver letter, i.e. Row A ERR) on the
controller board has encountered a short or very high current condition. This error will put
the machine out of service until resolved.
COL_ERR Indicates a column driver (1 – 9, always listed with driver number, i.e. COL 1 ERR) on the
controller board has encountered a short or very high current condition. This error will put
the machine out of service until resolved.
LOW 28 V Indicates a problem with the controller board’s 28 volt power supply. This error will put the
machine out of service until resolved.
LOW LED V Indicates a low power condition to display board.
MEM ERR Indicates the controller board’s memory may be damaged.
KEYPAD Indicates a failure of the keypad or associated cable.
LOW PWR Indicates low line voltage (power supply to the machine) or a blown fuse (machine’s internal
power supply).
PWR OUT Indicates an interruption of power to the controller board. When the display reads PWR OUT
press the “*” key and the date and time of the last such power outage is displayed.
Press the "CLR" key to return to "TEST MODE".
(VEND ERR)

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SELF TEST
Allows the service technician to run a quick diagnostics of all systems.
Press the letter “C” on the keypad and the display will read "SELF TEST * = Y”. Press the “*” key and the test will
run and the display will read “ERRS = ##”.
Normal error indications are based on the machine’s configuration.
The service technician should list errors after Self Test.
Press the "CLR" key to return to "TEST MODE".
DISPLAY TEST
Allows the service technician to check all segments of the LED display unit. PRESS AND HOLD the letter “D” on
the keypad and the display will alternate between all *’s and all 0’s with decimal points. Releasing the letter "D" on
the keypad will return to "TEST MODE".
KEYPAD TEST
Allows the service technician to test any or all keypad keys.
Press the letter “E” on the keypad and the display will go blank, then each keypad entry will shift into the display
from the right until the “CLR” key is pressed. This will return to "TEST MODE".
AUTO SEQUENCE
Allows the service technician to put the machine into automatic vend. An item will be vended every second, starting
from A1 and running through the ninth selection on the bottom tray of the machine, then repeating until the service
technician stops it.
Press the letter "F" on the keypad, the display will read "OK? * = Y", press the "*" key, automatic vend will start,
display will show channel/motor currently being tested. Press the "*" key to pause and restart the sequence, press
the "CLR" key to stop and return to "TEST MODE".
CAUTION: It is strongly recommended this feature only be used to check channels/solenoids on empty
machines.
DROP 5
Allows the service technician to test the coin mech by dispensing nickels. Press the number "1" on the keypad,
display will read "DROP 5" and the coin mechanism will dispense one nickel and return to "TEST MODE".
DROP 10
Allows the service technician to test the coin mech by dispensing dimes. Press the number "2" on the keypad, the
display will read "DROP 10" and the coin mechanism will dispense one dime and return to "TEST MODE".
DROP 25
Allows the service technician to test the coin mech by dispensing quarters. Press the number "3" on the keypad, the
display will read "DROP 25" and the coin mechanism will dispense one quarter and return to "TEST MODE".
PRINT SUMMARY
Allows the service technician to obtain sales statistics and machine settings through the J9 Serial Port on the
controller board. This data may be collected using an optional, hand held 42 line Serial Printer; or by transferring it
directly into a laptop computer. Data provided includes regular and happy hour prices, number sold, and total sales
by individual item/product.
Refer to the DATA COLLECTION section of this manual for procedures and an example of a data printout.
Press the "CLR" key to return to "TEST MODE".
DOOR OPENINGS
Shows number of times the service door has been opened since last CLEAR TOTALS or MASTER RESET.
Press the number "5" on the keypad, "DOOR OPEN #" will scroll across the display. Use the "*" key, and the "A"
key, to view the day, date, and time of the last 5 openings.
Press the "CLR" key to return to "TEST MODE".

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POWER OUTAGES
Shows numbers of times the machine has lost power since the last CLEAR TOTALS or MASTER RESET. (This is a
power outage for any reason, including the machine being unplugged or the machine’s master power switch being
turned off.) Press the number "6" on the keypad and "PWR OUT #" will scroll across the display. Use the "*" key
and the "A" key to view the days, date, and time of the last five power outages. Press the "CLR" key to return to
"TEST MODE".
CLEAR ERRORS
Allows the service technician to clear any recorded errors.
Press the number “0” on the keypad and the display will read "CLEAR ERRORS * = Y”. Press the “*” key and the
errors are cleared and the display returns to "TEST MODE".

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SETUP MODE
Enter SETUP MODE by opening service door and pressing the Mode Selection button three times. The display will
read "SETUP MODE".
NOTE:Several areas in the SETUP MODE are password protected, when entry into one of these areas is
attempted the display will read "PW". The password must be entered at this point before the service
technician is allowed to proceed. The password need only be entered once during a service call provided
the service door is not closed. If the door is closed and then reopened the password must be reentered
before accessing a protected area. Factory default password is 0000.
The display will show *'s as the password is entered, when the last character is entered the display will read "OK",
then will shift into the requested area. If the display reads "BAD" after the last character is entered it means the
password was not accepted.
ENTER MESSAGE (PASSWORD REQUIRED)
Allows the entry of a custom idle message to replace the default idle message.
Press the letter "B" on the keypad and "ENTER MESSAGE" will scroll across the display. Press the "*" key and the
display will read "PW". Enter the password, the display will read "OK" momentarily then will read "A". The program
is now ready to accept the new message. The "A" key will move forward through the alphabet, numbers, space,
punctuation marks, and an &, and the "B" key will move backwards through the same list. When the desired
character is displayed in the extreme right hand spot press the "*" key. That character is now entered and the
display moves to the left one space as the new message is built. When the new message is complete press the
"CLR" key. This will return to "SETUP MODE".
CLEAR MESSAGE (PASSWORD REQUIRED)
Allows the service technician to clear any custom idle message and return to the default idle message.
Press the letter "C" on the keypad, "CLEAR MESSAGE * = Y", will scroll across the display. Press the "*" key, the
display will read "PW" Enter the password, the display will read "OK" momentarily then will return to "SETUP
MODE". Note: If password was entered prior to this function, when the "*" key is pressed, the message is cleared
and will return to "SETUP MODE".
CLEAR COOL DOWN (PASSWORD REQUIRED)
Allows the service technician to stop a cool down period prior to the set time duration.
Press the letter "E" on the keypad, "CLEAR COOL DOWN * = Y" will scroll across the display. Press the "*" key, the
display will read "PW". Enter the password, the display will return to "SETUP MODE". Note: If password was
entered prior to this function, when the "*" key is pressed, the cool down period is stopped and will return to "SETUP
MODE".