Colormetrics PS1000 User manual

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Errors excepted; subject to change www.colormetrics.info
PS1000
User Manual
Version 1.0

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Copyright 2018 Colormetrics All Rights Reserved.
This manual, software and  rmware described in it are copyrighted by their respective owners and
protected under the laws of the Universal Copyright Convention. You may not reproduce, transmit,
transcribe, store in a retrieval system, or translate into any language, in any form or by any means,
electronic, mechanical, magnetic, optical, chemical, biological, molecular,m manual, or otherwise,
any part of this publication without the express written permission of the publisher.
All products and trade names described within are mentioned for identi cation purpose only. No
affi liation with or endorsement of the manufacturer is made or implied. Product names and brands
appearing in this manual are registered trademarks of their respective companies.
The information published herein has been checked for accuracy as of publishing time. Norepre-
sentation or warranties regarding the  tness of this document for any use are made orimplied by the
publisher. We reserve the right to revise this document or make changes in the speci cations of the
product described therein at any time without notice and without obligation to notify any person of
such revision or change.
COPYRIGHT
2
Copyright
Copyright 2018 Clientron. All Rights Reserved.
This manual, software and firmware described in it are copyrighted by their respective owners and
protected under the laws of the Universal Copyright Convention. You may not reproduce, transmit,
transcribe, store in a retrieval system, or translate into any language, in any form or by any means,
electronic, mechanical, magnetic, optical, chemical, biological, molecular, manual, or otherwise,
any part of this publication without the express written permission of the publisher.
All products and trade names described within are mentioned for identification purpose only. No
affiliation with or endorsement of the manufacturer is made or implied. Product names and brands
appearing in this manual are registered trademarks of their respective companies.
The information published herein has been checked for accuracy as of publishing time. No
representation or warranties regarding the fitness of this document for any use are made or implied
by the publisher. We reserve the right to revise this document or make changes in the
specifications of the product described therein at any time without notice and without obligation to
notify any person of such revision or change.

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SAFETY INSTRUCTIONS
1. Read these instructions carefully. Keep these instructions for future reference.
2. Please disconnect this device from AC outlet before cleaning. Do not use liquid or spray
detergent for cleaning. Use moisture sheet or cloth for cleaning.
3. Please keep your device safe from high levels of humidity.
4. Install the device and its driver on a surface plate. Any tilt plate might cause damage.
5. Do not place anything over the power cord. And avoid people from stepping on it
6. Please be aware cautious note or warnings on the device.
7. If the device will not be used for a long time, please unplug the power cord to avoid damages by
transient overvoltage.
8. Never pour any liquid into the device; this could cause  re or electrical shock.
9. If one of the following situations happens, get the device checked by a service personnel:
a. The power cord or plug is damaged.
b. Liquid has penetrated into the device.
c. The device has been exposed to moisture.
d. The device does not work well or you cannot get it work according to user manual.
e. The device has dropped and damaged.
10. Do not leave this device in an environment unconditioned, storage temperature below -20°C or
above 60°C, it may damage the device.
11. Unplug the power cord when doing any service or adding optional kits.
Lithium Battery Caution:
1. 1. Danger of explosion can happen if the battery is incorrectly replaced. Replace only the
original or equivalent type recommended by the manufacture. Dispose used batteries according
to the manufacture’s instructions.
2. Do not remove the cover, and ensure no user serviceable components are inside. Take the unit
to the service center for service and repair.
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CE Notice
This device complies with the requirements of the CE directive.
FCC Notice
This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates uses and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the following
measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
Consult the dealer or an experienced radio/TV technician for help.
Shielded interface cables must be used in order to comply with emission limits.
Changes or modifications not expressly approved by the party responsible for compliance could
void the user’s authority to operate the equipment.
WEEE Notice
This appliance is labeled in accordance with European Directive 2002/96/EC concerning waste
electrical and electronic equipment (WEEE). The Directive determines the framework for the return
and recycling of used appliances as applicable throughout the European Union. This label is
applied to various products to indicate that the product is not to be thrown away, but rather
reclaimed upon end of life per this Directive.

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TABLE OF CONTENTS
1. PACKING LIST 6
1-1 Standard Accessories 6
1-2 Optional Accessories 6
2. SYSTEM VIEW 8
2-1 Front View 8
2-2 Rear View 9
2-3 Back View 9
2-4 Specifi cation 10
2-5 Thermal Printer Specifi cation 12
2-6 Internal Layout 14
3. PIN DEFINITION 14
4. REAR I/O INTERFACE 17
5. SYSTEM ASSEMBLY & DISASSEMBLY 21
5-1 HDD 21
5-2 Memory 23
5-3 MSR / i-Button 23
5-4 VFD / 8“ or 10,4“ 2nd Display 24
5-5 1D/2D Barcode Scanner 25
5-6 Thermal Printer 26
6. DEVICE DRIVER INSTALLATION 31
6-1 Confi guration Utility of MagSwipe Card Reader / i-Button 31
6-2 Install framework 4.0 38
6-3 Confi guration Utility of VFD 40
7. BIOS/UTILITY SETUP 45
7-1 Advanced 47
7-1-1 Boot Confi guration 48
7-1-2 Audio Confi guration 49
7-1-3 Video Confi guration 50
7-1-4 SATA Confi guration 51
7-2 Security 52
7-3 Power 53
7-4 Boot 54
7-5 Exit 55
8. TROUBLESHOOTING OF PRINTER 56
9. PRINTER CLEANING AND MAINTANCE 59
10. LCD SURFACE CLEANING 60

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PACKING LIST
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1-1 Standard Accessories
a. b.
a. System (with Modular
Thermal Receipt Printer)
b. 150W Power Adaptor
c. Power Cord
c.
1-2 Optional Accessories
a.
b. c.
d.
a. MSR
b. VFD
c. 8”, 9.7” or 10.4” 2nd Display
d. i-Button
Packing List
1
7
1-1 Standard Accessories
a. b.
a. System (with Modular
Thermal Receipt Printer)
b. 150W Power Adaptor
c. Power Cord
c.
1-2 Optional Accessories
a.
b. c.
d.
a. MSR
b. VFD
c. 8”, 9.7” or 10.4” 2nd Display
d. i-Button
Packing List
1
VFD
8" or 10.4" 2nd Display
MSR
i-button
Barcode Scanner 1D / 2D

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SYSTEM VIEW
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2-1 Front View
System View
2

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2
-2 Rear View
2-3 Back View
☆Please make sure 19V/24V DC plug in the right direction before plugging in DC jack.
Please make sure the 19V DC is plugged in the right direction before plugging in DC jack.
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2-2 Rear View
2
-3 Back View
☆Please make sure 19V/24V DC plug in the right direction before plugging in DC jack.

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2-4 Specification
Display
Display Size 15" TFT LCD
Resolution 1024 X 768
Brightness / Color 300 cd/㎡, 16.7M colors
Backlight LED
Touch Panel Type Projected Capacitive Touch
Processor CPU/ Chipset Intel® Celeron J1900 Quad-Core 2.0Ghz
Memory X 1 DDR3L SO-DIMM, up to 8GB
Storage X 1 (2.5” SATAII HDD or SSD)
I/O Connectors
USB 2.0 X 4 (Rear X 3, Side X 1)
USB 3.0 X 1 (Rear)
Powered COM (RS232) X 2 (DB9 powered COM 5V/ 12V selected by jumper)
Cash Drawer Port X 1 (24V RJ11 Cash Drawer port)
Audio Port Line-out X 1
LAN x 1 (RJ45 10/100/1000 Base-T)
VGA X 1 (DB15)
DC out 24V 4-pin Connector for Printer
DC In Lockable 3-pin DC 19V input
Built-in 80mm Printer X 1
Optional Peripherals VFD / 8"/9.7”/10.4” 2nd Display / MSR / i-Button/1D, 2D Scanner
Power Supply 150W 19V lockable 3-pin Power Adaptor
OS Support POSReady 7 / Win 10 IoT Enterprise
Environment
Temperature
Operation 32°to 95°F (0°to 40° C)
Storage -4° to 140° F (-20° to 60° C)
Relative Humidity 20% to 80% non-condensing
Dimension (W x H x D) mm 364 x 410 x 257
Certifications CE / FCC / LVD
Protection IP64 on front bezel
Display
Display Size 15“ TFT LCD
Resolution 1024 X 768
Brightness / Color 300 cd/m2 , 16.7M colors
Backlight LED
Touch Panel Type Projected Capacitive touch
Processor CPU/ Chipset Intel® Celeron J1900 Quad-Core 2.0Ghz
Memory X 1 DDR3L SO-DIMM, up to 8GB
Storage X 1 (2.5” SATAII HDD or SSD)
I/O Connectors
USB 2.0 X 4 (Rear X 3, Side X 1)
USB 3.0 X 1 (Rear)
Powered COM (RS232) X 2 (DB9 powered COM 5V/ 12V selected by jumper)
Cash Drawer Port X 1 (24V RJ11 Cash Drawer port)
Audio Port Line-out X 1
LAN x 1 (RJ45 10/100/1000 Base-T)
VGA X 1 (DB15)
DC out 24V 4-pin Connector for Printer
DC In Lockable 3-pin DC input
OS Support Win 10 IoT Enterprise
Built-in 80mm Printer X 1
Optional Peripherals VFD / 8“/10.4” 2nd Display / MSR / i-Button
/1D, 2D Scanner
Power Supply 150W 19V lockable 3-pin Power Adaptor
Environment
Temperature
Operation 32° to 95° F (0° to 40° C)
Storage -4° to 140° F (-20° to 60° C)
Relative Humidity 20% to 80% non-condensing
Dimension (W x H x D) mm 364 x 410 x 257
Certifications CE / FCC / LVD
Protection IP64 on front bezel

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2-5 Thermal printer Specification (PRT650)
Item Parameter
Printing Parameter
Printing Method Direct thermal line printing
Resolution 203dpi, 8dots/mm
Printing Width 72mm
Print Speed 260mm/s
Interface USB, Serial, Ethernet, Cash drawer
Print density Adjustable from level 1 to level 4
Page Mode Support
Memory
RAM 4Mbyte
Flash 4Mbyte
Fonts
Chinese GBK 24×24
Alphanumeric ASCⅡ9×17,12×24.
User-defined Support
Code page
Optional international character sets: PC437(std.Europe), Katakana,
PC850(Multilingual), PC860(Portuguese), PC863(Canadian), PC865(Nordic),
PC857(Turkish), PC737(Greek), ISO08859-7(Greek), WPC1252,
PC866(Cyrillic #2), PC852(Latin 2), PC858(Euro), KU42(Thai), TIS11(Thai),
TIS18(Thai), PC720(Arabic), WPC775(Baltic Rim), PC855(Cyrillic),
PC862(Hebrew), PC864(Arabic), ISO8859-2(Latin2), ISO8859-15(Latin9),
WPC1250(Latin 2), WPC1251(Cyrillic), WPC1253(Greek), WPC1254(Turkish),
WPC1255(Hebrew), WPC1256(Arabic),WPC1257(Baltic Rim),
WPC1258(Vietnamese), MIK(Cyrillic), PC755(Latin 2), Iran, Iran II, Latvian,
ISO-8859-1(WestEur), ISO-8859-3(Latin 3), ISO-8859-4(Baltic),
ISO-8859-5(Cyrillic), ISO-8859-6(Arabic), ISO-8859-8(Hebrew),
ISO-8859-9(Turkish), PC856, PC3848(ABICOMP), MONGOLIAN, VISCII
Barcode
1D UPC-A, UPC-E, EAN8, EAN13, CODE39, ITF, CODEBAR, CODE128
2D PDF417, QR code, (DataMatrix, Maxicode and Aztec) for optional
Graphics
Support varied density bitmap as and download bitmap printing
Max size of each bitmap is 40K, the total size of bitmap is 256k.
Detection Sensors Paper out detection, Cover open detection
LED Indicator
Power LED Blue LED
Error LED Red LED
Paper LED Orange LED
Item Parameter
Printing
Parameter
Printing Method Direct thermal line printing
Resolution 203dpi, 8dots/mm
Printing Width 72mm
Print Speed 260mm/s
Interface USB, Serial, Ethernet, Cash drawer
Print density Adjustable from level 1 to level 4
Page Mode Support
Memory
RAM 4Mbyte
Flash 4Mbyte
Fonts
Chinese GBK 24×24
Alphanumeric ASCⅡ9×17,12×24.
User-dened Support
Code page
Optional international character sets: PC437(std.Euro-
pe), Katakana, PC850(Multilingual), PC860(Portugue-
se), PC863(Canadian), PC865(Nordic), PC857(Turkish),
PC737(Greek), ISO08859-7(Greek), WPC1252, PC866(Cyrillic
#2), PC852(Latin 2), PC858(Euro), KU42(Thai), TIS11(Thai),
TIS18(Thai), PC720(Arabic), WPC775(Baltic Rim), PC855(Cy-
rillic), PC862(Hebrew), PC864(Arabic), ISO8859-2(Latin2),
ISO8859-15(Latin9), WPC1250(Latin 2), WPC1251(Cyrillic),
WPC1253(Greek), WPC1254(Turkish), WPC1255(Hebrew),
WPC1256(Arabic),WPC1257(Baltic Rim), WPC1258(Viet-
namese), MIK(Cyrillic), PC755(Latin 2), Iran, Iran II, Latvian,
ISO-8859-1(WestEur), ISO-8859-3(Latin 3), ISO-8859-4(Bal-
tic), ISO-8859-5(Cyrillic), ISO-8859-6(Arabic), ISO-8859-
8(Hebrew), ISO-8859-9(Turkish), PC856, PC3848(ABICOMP),
MONGOLIAN, VISCII
Barcode
1D UPC-A, UPC-E, EAN8, EAN13, CODE39, ITF, CODEBAR,
CODE128
2D PDF417, QR code, (DataMatrix, Maxicode and Aztec) for
optional
Graphics
Support varied density bitmap as and download bitmap prin-
ting Max size of each bitmap is 40K, the total size of bitmap
is 256k.
Detection Sensors Paper out detection, Cover open detection
Indicator
Power LED Blue LED
Error LED Red LED
Paper LED Orange LED

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Item Parameter
Power Supply Input 24V
Paper
Paper type Specied Thermal Paper
Paper width 58+-0 mm/ 80+-0 mm
Paper thickness 0.056~0.13mm
Roll paper diameter Max. OD ф83mm
Paper load Easy-loading structure of forward open cover or upward open
cover
Paper cut Partial cut or full cut
Physical
Spec.
Operating condition 0℃~50℃, 20%~85%RH
Storage condition -20℃~70℃, 5%~95%RH
Dimensions 137.3(L)*132(W)*130.5(H)mm
Weight 1.33kg
Command ESC/POS
Software Driver Win 10 IoT Enterprise

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2
-6 Internal Layout
M/B PCBA
MSR/i-Button
S ATA I I
LVDS
DDR3L Socket
Panel backlight
DC in 19V
VGA
COM
COM
RJ45
RJ11
Line out
USB2.0
USB2.0&3.0
Touch
24V DC out
Power button
Power led
VFD
19V DC out
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2-6 Internal Layout
M/B PCBA
MSR/i-Button
S ATA I I
LVDS
DDR3L Socket
Panel backlight
DC in 19V
VGA
COM
COM
RJ45
RJ11
Line out
USB2.0
USB2.0&3.0
Touch
24V DC out
Power button
Power led
VFD
19V DC out

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PIN DEFINITION
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1. LVDS connector
No. Definition No. Definition
1 6-bit/8-bit selection 2 GND
3 DATA3+ 4 DATA3-
5 GND 6 CLK+
7 CLK- 8 GND
9 DATA2+ 10 DATA2-
11 GND 12 DATA1+
13 DATA1- 14 GND
15 DATA0+ 16 DATA0-
17 GND 18 GND
19 +3.3V 20 +3.3V
2. S ATA
No. Definition No. Definition
S1 GND P1 N/C
S2 SATA_TX0_P P2 N/C
S3 SATA_TX0_N P3 N/C
S4 GND P4 GND
S5 SATA_RX0_N P5 GND
S6 SATA_RX0_P P6 GND
S7 GND P7 +5V
P8 +5V
P9 +5V
P10 GND
P11 GND
P12 GND
P13 N/C
P14 N/C
P15 N/C
Pin Definition
3

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3. Power On/Off connector
No. Definition
1 +5V Standby
2 +5V Status
3 Power On#
4 GND
4. Projected capacitive touch connector
No. Definition
1 +5V
2 USB D-
3 USB D+
4 GND
5. Resistive touch connector
No. Definition
1 +5V
2 RxD
3 TxD
4 GND
6. Sideward MSR connector Pin Definition
No. Definition
1 +5V
2 USB D-
3 USB D+
4 GND

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7. VFD connector
No. Definition
1 RTS#
2 DSR#
3 TxD
4 RxD
5 CTS#
6 DTR#
7 +5V
8 USB D-
9 USB D+
10 GND
8. CN1: MB to small card connector
No. Definition
1
+19V
2
+19V
3
GND
4
GND

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REAR I/O INTERFACE
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System
1.
DC Jack Pin Definition
No. Definition
1 +19V
2 Ground
3 +19V
2
. 2-Layer USB2.0 connector Pin Definition
No. Definition No.
Definition
1 +5V 5 +5v
2 D- 6 D-
3 D+ 7 D+
4 GND 8 GND
3. 2-Layer USB3.0+2.0 connector Pin Definition
No. Definition No.
Definition
1 +5V 8 TX-
2 D- 9 TX+
3 D+ 10 +5V
4 GND 11 D-
5 RX- 12 D+
6 RX+ 13 GND
7 GND
Rear I/O Interface
4

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4. LAN: RJ45 Pin Definition
No. Wire color(T568B) Definition
1 White / Orange Transmit
2 Orange Transmit
3 White / Green Receive
4 Blue 1000Base-T
5 White / Blue 1000Base-T
6 Green Receive
7 White / Brown 1000Base-T
8 Brown 1000Base-T
5. COM connector Pin Definition
No. Definition
1 DCD#
2 RxD
3 TxD
4 DTR#
5 GND
6 DSR#
7 RTS#
8 CTS#
9 +5V/+12V/Ring
You can change the com port voltage by jumper
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4. LAN: RJ45 Pin Definition
No. Wire color(T568B) Definition
1 White / Orange Transmit
2 Orange Transmit
3 White / Green Receive
4 Blue 1000Base-T
5 White / Blue 1000Base-T
6 Green Receive
7 White / Brown 1000Base-T
8 Brown 1000Base-T
5. COM connector Pin Definition
No. Definition
1 DCD#
2 RxD
3 TxD
4 DTR#
5 GND
6 DSR#
7 RTS#
8 CTS#
9 +5V/+12V/Ring
You can change the com port voltage by jumper

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6. RJ11 (Cash Drawer) connector Pin Definition
No. Definition
1 GND
2 C/D_OPEN#
3 C/D Status
4 +24V
5 N/C
6 GND
7. Line-out Jack Pin Definition
No. Definition
1 GND
2 GND
3 LINE_OUT
4 LINE_OUT
5 Detect
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. JS1: Small card to printer connector Pin Definition
No. Definition
1 +24V
2 +24V
3 GND
4 GND

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Thermal receipt printer
1. USB
No. Definition
1 VBUS
2 D-
3 D+
4 GND
2. RS232
No. Definition
1 NC
2 TXD
3 RXD
4 NC
5 GND
6 RTS
7 CTS
8 RTS
9
NC
3. Ethernet
No. Definition
1 TX+
2 TX-
3 RX+
4 NC
5 NC
6 RX-
7 NC
8 NC

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4. Cash Drawer
No. Definition
1 FC
2 Drawer 1
3 DRSW
4 VDR
5 Drawer 2
6 GND
Electrical characteristics
．Driving voltage : DC 24V
．Driving current : Maximum 0.8A (In 510 ms)
Drawer check signal : “L”=0~0.5V “H”=3~5V
5. Power supply
No. Definition
1 FC
2 Drawer 1
3 DRSW
4 VDR

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SYSTEM ASSEMBLY & DISSASSEMBLY
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5-1. HDD
1. Dis-fasten 2 screws.
2. Pull out the hard drive case in an outward direction to remove it from the system.
3. Install the hard drive in the hard drive case and fasten 4 hard drive case screws.
System Assembly & Disassembly
5