Comdial DSU Owner's manual

COMDlAL
DSU
Digital Telephone System
Video Display Terminal
Programming Manual
This publication is’applicable to the following common equipment base
units GO408 Rev. A and later, GO816 Rev. A and later, or G1632 Rev. A
and later; with software cartridges IO 408, SO408; 10816, SO816; or
101632, SO1632 Rev. 14A and later.

contents
11.
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Table of Contents
Introducing VDT Programming
1
1.1 Using This Book 1
1.2 Knowing The Programming Commands
1
1.3 Operating A PC 2
1.3.1 Setting The Data Communication Parameters
2
1.3.2 Setting The Terminal Parameters 3
1.3.3 progr arming The System and Loading / Saving The Data Base
‘3
1.4 Using The Password 4
1.5
Master Clearing The System 4
2. Programmiug The System 5
2.1 Using This Chapter 5
2.2 Defaulting The System 6
2.2.1 Default All System Data 6
2.2.2 Default All Line Data
2.2.3 Default All Station Data :
2.2.4 Default Selected Station Data 6
2.2.5 Pulse Dial On All Lines 7
2.2.6 Tone Dial On All Lines 7
2.2.7 Default Button Mapping On Stations
7
2.2.8 Master Clear System Data 7
2.2.9 Default Toll Restriction Tables 7
2.3 System Options 8
2.3.1 Voice / Tone First On Intercom 8
2.3.2 Station Message Desk 8
2.3.3 Change Extension Number of Station
8
2.3.4 Assign Pilot Number To Department
9
2.3.5 Music On Hold 9
2.3.6 Do Not Disturb Inhibit 9
2.3.7 Station Monitoring 9
2.3.8 Tandem Attendant 10
2.3.9 Voice Male Auto Transfer 10
2.3.10 Disable Stations 10
2.3.11 System Alarm Reporting 10
2.3.12 PA Options 11
2.3.13 SOHVA Tones 11
. . .
ill

co?ltents
ZMZ66-094
2.4
System Timing 12
2.4.1 Recall Tap Time 12
2.4.2 Pause Time 12
2.4.3 Timed Hold Recall
12
2.4.4 Transfer Recall Time 12
2.4.5 Department Transfer Recall Time 13
2.4.6 Call Park Recall Time 13
2.4.7
DTMF Extended Dialing
13
2.5 Load / Save C.O.S. Data 14
2.5.1 Transmit C.O.S. Data Using Xmodem
14
2.5.2 Receive C.O.S. Data Using Xmodem
14
2.5.3 Transmit Auto Dial and Speed Dial Numbers
Using Xmodem 15
2.5.4 Receive Auto Dial and Speed Dial Numbers
Using Xmodem 15
2.6 Serial Communication Parameters
16
2.7 C.O.S. Data Printout 17
2.8 Set Clock Date / Time 17
2.9 SMDA Programming 18
2.9.1 Costing Band Assignments
18
2.9.2 Set Dial Time Limit 18
2.9.3 Set Answer Time Limit 18
2.9.4 Define Department Numbers
18
2.9.5 Assign Station To Departments
18
2.9.6
Account Codes 19
2.9.7 Call Cost Table 20
2.9.8 Call Cost Exception Table 20
2.9.9 Automatic Reports 20
2.9.10 SMDA Delete By Attendant
21
2.9.11 SMDA Reports 21
2.10 SMDR Print Parameters
il
2.11 Logical Physical Assignments
- Stations
2.12 Logical Physical Assignments
- Lines
2.13
Automatic Set Relocation
22
2.14 Feature Inhibit Programming
23
2.15
Enable All Inhibit Programming 23
2.16
LCD Messages 24
2.16.1 Display Current Messages 24
2.16.2 Leave A Custom Message 24
2.16.3 Enter “BACK AT” Message
25
2.16.4 Enter “CALL” Message
25
2.16.5 Clear An LCD Message
25
22
22
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Contents
2.17 Specialized Route Access 26
2.17.1 Specialized Route Access Feature 26
2.17.2 Assign Line Group Number to Office Code 26
2.17.3 Assign Line Group Number to Area Code
26
2.17.4 Assign Line Group Number to Special Table 26
2.17.5 Overflow Line Group 26
2.17.6 Assign Area Code 27
2.17.7 Clear Area Code 27
2.17.8 Assign Insert Digit 27
2.17.9 Clear Insert Digit 27
2.17.10 SRA Wait Time
2.18 Software Version Number 28
3. Programming The Lines 29
3.1
3::
i:S
E
3:8
3.9
3.10
3.11
3.12
3.13
3.14
Using This Chapter 29
LineType 29
Line Assignment 29
Line Dialing Mode 30
Line Privacy Release Mode 30
Toll Restriction Table Assignments 30
Line Abandoned Hold Release 30
Set Up A Line 31
Assign Name 31
Assign Line to Department 31
Exclusive Hold 31
Voice Mail Line ID. 32
D.I.S.D. Assignments 32
Caller ID. 32
4. Programming The Stations
. 33
to;
4:3
4.4
LE .
4.6.1
4.6.2
4.6.3
4.6.4
4.6.5
4.6.6
4.6.7
Using This Chapter 33
Set Up A Station 33
Assign Name to Station 33
Assign Station To A Department 34
Assign Station To A SOHVA Group 34
Line Intercom Features 34
Prime Line 34
Ringing Line Preference 34
Line Access Deny 34
Line Originate Deny 35
Idle Line Preference 35
Block Voice Announce Intercom 35
Station Audible Monitoring
35
V

Conte?ltk
ZMZ6tSO94
4.7
4.7.1
4.7.2
4.7.3
4.7.4
4.8
4.9
4.10
4.11
4.12
Ringing Assignments 36
Personal Ringing Tone
36
Direct / Delayed Ri.n$ng 36
Night Ringing
Distinctive Ringing for AT1 36
Button Mapping 37
Toll Restriction Administration 37
Automatic Busy / RNA Call Forwarding
37
Miscellaneous Features Prograxn$ng
38
Speakerphone Coeffkients
5.
Toll Restriction Table Administration
41
Build / Modify an Allow Table 41
Build / Modify a Deny Table 41
Clear a Table / Entry 41
Toll Restriction Programming Steps 42
6. Information 43
7. Records 45
6.1
6.2
2::
System Records 45
Line Records
Station Records
zi
Toll Restriction Records 73
8.
Index 78 -
59 Index
78

ZMZ66-094 Zntroduction
Introducing VDT Programming
1.1 Using This Book
This publication provides instruction for programming a digital telephone system, or Digital Service Unit (DSU),
using a Video Display Terminal (VDT). You can use a personal computer that is running a terminal emulation
software program as a VDT if desired (See pages 2 and 3). Refer to the Digital Telephone System Manual.
IMI66-107, section 4-77, for a detailed discussion about VDT connection and use.
We have preprogrammed the telephone system to a user-oriented set of operational parameters known as defcrulr
dues. In many cases, these vi$es will provide operating conditions that are completely acceptable to the site
requirements. With these defaulted values, the system is completely opetational as soon as you install and apply
power to it. On those occasions where the default values do not fit the site requirements, you can reprogram the
system to customize the operational parameters to meet those requirements.
NOTE: For several of the KDTprogrammingfunctions, you must use dflerent menus to completely program the
function. For example, Toll Restriction is done on the Station C.O.S. menu, the Line C.O.S. menu and the
Toll Restriction menu. If you are unsure about a particular function, check the index in the back of the
book for all page listings for that function.
Descripfion: The on-screen programming is menu driven and fairly self explanatory. The following comman
dSWillb-2
useful to you in programming the system
-
NOTE: All of this information can be obtained by entering the Information menu, number 5 on the Main menu.
ToProgram: l To quit a programming procedure, either press RETURN (ENTER on some VDT keyboards),
which returns you to the top of the current menu,
-OR-
CTRL C, which returns you to the top of the main menu.
l To display the help menu (if one is available to you) press the ? key (the system is waiting at the
same prompt line as it was before the help menu was requested).
l To print the menu that you are currently using, press the 8 key.
NOTE: There are also special line edit characters that you will need to know.
l To cause the current response line to be echoed for review press CTRL R.
l To cause the current response line to be deleted press CTRL D.
l To cause class of service data printout to stop scrolling so that it can be viewed press CTRL S.
l To cause class of service data printout to resume press any key.
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PCoperati5n IMA%-094
1.3 Operating A Personal Computer
The following procedure is given as a typical example for using a PC and an XMODEM-type communications
software program to program the digital telephone system. It is only provided for illustration andzference purposes
and describes a set-up using a typical communications software program known as PROCOMM
(produced by
Datastorm Technologies, Inc.). Many other communications software programs are also available that you can use
for this purpose. While individual operating procedures will vary with different communications software programs,
the general process is similar to this.
Perform turn-on and program-load procedures. If operating through modems, take action to establish a
communications link between the PC and the digital telephone system.
If you have dii connected your PC to the digital telephone system, match the data communications parameters
of the software program to those now programmed at the digital telephone system.
If you are employing remote programmin g, match the data parameters of the PC to the modem connected to it.
The modem connected to the digital telephone system must match its data parameter as well.
NOTE: Remember, g-bit data is required for XMODEM protocoL
If the digital telephone system is not now
programmed to provide g-bit data, you will have to reprogram it from station 10 before remote data
communications can take place. You should set the baud rate to match the modem or the PC at the same
time.
1.3.1 Setting The Data
Communication Parameters on A PC
Ik?saiption: ‘Ihe data communication parameters are those parameters (baud rate, stop bits, data bits) for the DSU.
NOTi%‘:. Remember, the baud rate setting of the PC or data terminal, the data modems, and the digital telephone
system must be the same. Always change the programming parameters of the DSUjkt, then the
programming termi&
To Program:
1. Once in PROCOMMTM Press ALT P
2. Press 11 and RETURN (This action selects a baud rate of 9600 baud)
3. Press 17 and RETURN (This action selects 8-bit data)
3. Press 18 and RETURN (‘Ihis action selects one stop bit)
4. Press 24 and FEIURN (‘Ibis action saves the data parameters)
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ZMZ66-094 PC Operation
I.32 Setting The Terminal Parameters
Jh?scription: The Terminal parameters are the matching parameters for the DSU. Remember, all of them must be the
same as they are for the DSU.
NOTE: Setting the terminal emulation for a Wyse-50 or VT-100 emulation will provide a compatible set of &fault
values; however, any emukztion which provides fill duplex operation is satisfactory.
ToProgram: 1. Once in ?RQCOMMTM k.ss ALT S
2. Press2andRETURN
3. PresslandRETURN
4. Use arrow keys to select VDT-100 or similar emulation then press RETURN
5. Press ESC to finish
6. PressSandRETURN (l%is action saves the terminal parameters)
7. PressESCandRETURN to end the terminal parameter set up
1.33 Programming The System and
Loading /Saving The Data Base
Desciipfion: When programming from a remote personal computer, you will need to load and / or save your
programming decisions. This is not available as a feature if you are programming via a Wyse 50 terminal.
ToProgram: 1. When computer screen displays a prompt for password, type I f 7 4 6 % then press RETURN (Ihis
causes main COS programming menu to be displayed)
2. From main menu, make all selections necessary to perform class of service programming then return to
the main menu
3. From main menu, press 1 and RETURN (This causes system COS programming menu to be displayed)
4. From the system menu, press 4 and RETURN (Ihis causes load/save menu to be displayed. From
load/save menu, down-load COS data from digital telephone system to computer or up-load COS data
from computer to digital telephone system)
5. Down-Load COS Data From Digital Telephone System To PC
A. Pre.ss1andREKlRN
B. Press PAGE DOWN
C. F’ress 1 to choose XMODEM protczol
D. Type file name for down-loaded COS data to save into--include destination drive (for example,
A:\ cust.001)
E. Press RETURN. The COS data, as programmed in the digital telephone system, is automatically
down-loaded to the computer file
6. UpLoad COS Data From PC To Digital Telephone System
A. Press 2 then RETURN
B. Press PAGE UP
C. Press 1 to choose XMODEM protocol
D. Type file name of saved COS data-include source drive if necessary
E. Press RETURN. The COS data, as stored in the computer file, is automatically uploaded too the
digital telephone system
7. From load/save menu, press 3 to down-load currently stored auto dial and speed dial numbers or
press 4 to upload them
8. If transfer is completed properly, screen will display “Xmodem transfer complete, no errors.”
9. Return to main menu and log off
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Programming Introduction
1.4 Using the Password
ZMI66-094
To enter the programming mode, you must first enter the password Q*746*). If you have not made a programming
choice within a set amount of time, approximately three minutes, the system will automatically logoff. If logoff
occurs, you must re-enter the password.
1.5 Master Clearing the System
Before you begin any programming, you can master clear the system. Master clearing returns the entire system to
default conditions.
NOTE: Do not do this unless you want to clear all of the programming.
Description: Returns entire system configuration to factory settings and clears all stored auto and speed dial nwnbers.
ToProgram: 1. Key in the password I*746* (this will get you into the main menu) and REIURN
2. Press 1 for System C.O.S. and RETURN
3. Press 1 for System Defaults and RETURN
4. Press 8 for Master Clear System Data and RETURN
5. PressytoconfmnandRETURN
6. PressCTRLCtoreturntomainmenuandRETURN
4

IM66-094
system C.O.S. RogmnIming
Programming The System
2.1 Using This Chapter
Programming the customer’s new system is the most intricate and important aspect of the installer’s job. Chapter
Two deals only with the programming of the system, which means that you are setting the parameters char will be
truefor the entire sysrm. Jf you are unsure whether or not you are programming the correct function, check tbe
features chapter of JMI66-107 for a full definition of the features. You should make a record of all your
programming decisions--it will help you keep track of what you have done and will help you trouble-shoot any
problem that might arise later. When you need to make a record of your programming decisions, use the records
sections provided in the back of this manual.
l To Enter the System class of Service menu, Press I on the Main menu.
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