Comdial DSU II Digital Expandable Systems User manual

DSU II Digital Expandable Systems
Single Line Proprietary Telephone
Station User’s Guide
This publication supports the
Impact LCD Speakerphones
GCA70–246.06 07/00
Printed in U.S.A.

This User’s Guide is for the following system:
DSU II Digital Expandable Systems
This user’s guide applies to the following telephone models:
•Impact 8101N-** Rev. A and later.
•Impact 8201N-** Rev. A and later.
Contact your Comdial dealer for updates of this as well
as other Comdial publications.

About This Book
This user’s guide serves as both an introduction for new speakerphone users and a
reference for experienced users.
Introduction
Thefirstchapterof themanual describesthe initialsetup andadjustments necessary
to begin using your speakerphone.
1Getting Started
The following chapters describe the basic and advanced features of the DSU II
Digital Expandable Systems.
2Answering Calls
3Making Calls
4Advanced Call Handling
5Nonverbal Messaging
6Programming
7Other Advanced Features
Following the advanced features descriptions are a reference table and a glossary
that defines many general phrases and abbreviations which may not be familiar to
users.
Appendix A Quick Reference Guide
Appendix B Glossary
Finally, at the end of this publication, an index provides a detailed reference to the
feature locations.
Index
Single Line Proprietary Telephone Station User’s Guide i
GCA70-246 Contents

NOTE: Throughout this book, all references to fixed buttons (keypad,
DSS/BLF,SPEAKER,HOLD,etc...) are printed in upper case, italic type; for
example, “PRESS INTERCOM .”
All references to interactive buttons (which are used to make selections on
the speakerphone display) are printed in upper case, bold italic type; for
example, “SELECT OPTIONS .”
Also, to eliminate confusion, the text of this guide instructs users to
“PRESS” fixed buttons of the telephone and “SELECT” interactive buttons
as in the examples above. Instructions to “DIAL” refer to numbers or
symbols on the keypad.
ii Single Line Proprietary Telephone Station User’s Guide
Contents GCA70-246

Contents
1 Getting Started ..................1
Setting Up Your Station ..............1
Your Station’s Buttons ...............4
Your Station’s Display Lights ...........6
8 Answering Calls .................7
Answering Outside Calls ..............7
Answering Intercom Calls .............7
Holding Calls ....................8
Call Pickup ....................10
Night Transferred Calls - Line Access
From Any Station .................11
Receiving Subdued Off-Hook
Voice Announcements (SOHVA) .........12
9 Making Calls ...................13
Making Outside Calls ...............13
Making Intercom Calls ..............14
Automatic Dialing.................14
Paging .......................15
Camping On Options ...............16
Redialing .....................18
10 Advanced Call Handling ............19
Waiting for a Line (Queuing) ...........19
Conferencing ...................20
Call Forwarding ..................22
Call Parking ....................24
Call Transferring .................26
Single Line Proprietary Telephone Station User’s Guide iii
GCA70-246 Contents

11 Nonverbal Messaging ..............27
Station-To-Station Message Delivery.......27
LCD Message Delivery ..............28
Message Waiting Light and Messaging ......30
12 Programming ..................31
Speed Dial Numbers ...............31
13 Other Advanced Features ...........33
Line Groups ....................33
Tracker Paging System ..............34
Account Codes ..................36
Do Not Disturb Condition.............37
Volume Control ..................38
Automatic Set Relocation .............40
B Feature Access Codes .............41
C Glossary .....................45
iv Single Line Proprietary Telephone Station User’s Guide
Contents GCA70-246

Getting Started
Welcome
CongratulationsandthankyouforusingaComdialtelephone!Yourdigitalstationis
supported by a communication system with hundreds of built-in, standard features.
This manual serves as a helpful guide for using these various functions.
The sections in this introductory chapter help you initially set up your station and
become familiar with the controls and indicators. The remaining sections are titled
as follows:
•Setting Up Your Station
•Understanding the Basic Functions
•Your Station’s Buttons
•Your Station’s Display Lights
Setting Up Your Station
When your new station arrives, the system
installer unpacks your station and connects
the line to a system jack. The following
sections describe a few initial adjustments
that will allow you to quickly begin making
and answering calls with some of the most
basic features.
Single Line Proprietary Telephone Station User’s Guide 1
GCA70-246 Getting Started
1
1
2
3
4
5
6
7
8
9
0
*
#
An Impact 8101 Station

Positioning Your Station
If you are using an Impact 8201N SCS model, your telephone has an adjustable
pedestal to allow you to select the most comfortable viewing angle. When you
receive the telephone, the pedestal is in its lowest position—flush against the
pedestal.
·To adjust the pedestal (8201N
only),
1. GRASPtherearof thepedestal base
firmlywithonehandANDLIFTthe
rear portion of the telephone upward
with your other hand.
2. LIFT the telephone upward with
one hand AND RAISE the
telephone supporting arms upward
with your other hand. (Notice there
are three sets of notches under the
telephonecorresponding tothethree
positions available.)
3. When the telephone is at the desired height, SELECT the closest
pair of notches AND INSERT the supporting arms in the notches.
PRESS DOWN slightly on the telephone UNTIL you feel the
supporting arms snap into place.
Setting a Personal Ringing Tone and Volume
You can choose one of eight different ring tones for your telephone. Often, when
several telephones are located close together, each user chooses a different personal
ring tone.
·To select one of the ring tones, proceed as follows:
1. PRESS INTERCOM.
2. DIAL **4.
3. DIAL number ( 1to 8) to select ring tone.
4. The next time your telephone rings, you will hear the new ring
tone.
NOTE: On the 8101N, a three-position switch on the bottom of the telephone
controls the ringer volume. There is no handset volume control.
2 Single Line Proprietary Telephone Station User’s Guide
Getting Started GCA70-246
Telephone
Pedestal Base
Supporting Arm
PED01
First Notch
Second Notch
Third Notch
(For Highest Position)
Adjusting The Pedestal

Thevolumecontrolonyourtelephoneisamultipur-
pose control you can use to set the volume
(loudness) of the ringer, the speaker, and the
handset.
·To set the ringer loudness level,
1. While your telephone is on-hook and
idle, PRESS the VOLUME UP OR
VOLUME DOWN button once for each
change in loudness you desire. The
ringer sounds once for each change as
an example of the current setting.
Answering and Making Calls
Your station is now properly configured to answer and making calls to both stations
withinyour system (intercomcalls) andoutside lines. Remember, when youdial an
outside number, you must first select a line to connect your system to the local
exchange.
·When you hear outside ringing (two long bursts) or
intercom ringing (two short bursts),
1. LIFT handset.
·To dial an outside number manually,
1. LIFT handset .
2. DIAL 9OR other line button to select line (See Line Groups
in the system specific Advanced Features chapters for more infor-
mation on selecting an outside line).
3. LISTEN for dial tone.
4. DIAL number.
Single Line Proprietary Telephone Station User’s Guide 3
GCA70-246 Getting Started
Volume Up
Button Volume
Down
Button
TAP
MUTE
HOLD
TRNS/CONF
INTERCOM
MESSAGE
*0#
WXY 9 TUV 8 PRS 7
GHI 4JKL 5MNO 6
DEF 31 ABC 2
R
TAP
MUTE
HOLD
TRNS/CONF
MESSAGE
Impact SCS Volume Buttons

Your Station’s Buttons
Hold Button (HOLD)
·Places a line or intercom call on hold.
·Stores pauses in number sequences during programming.
·If multiple held calls feature is available, scans or scrolls through calls
placed on hold (when hold light is flashing).
Intercom Button (INTERCOM)
·Selects an intercom line.
·Allows you to initiate many of the telephone’s features.
Mute Button (MUTE)
·Keeps the person on the line from hearing your conversation.
Message Button (MESSAGE) (8201N only)
·Allows you to activate the message waiting light at another station by
pressing this button and dialing the extension.
·Allows user to quickly return the call of another station that left a
message using the indicating light.
Tap Button (TAP)
·Recalls dial tone or generates a hookflash.
·Retrieves held calls or last call placed on hold.
Transfer/Conference Button (TRNS/CONF)
·Transfers calls.
·Sets up conference calls.
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