Comdial 7OlOS User manual

AMERICOM
LCD Speakerphone
System User’s Guide
COMDIAL
Made tight in the USA

This user guide is applicable for the following system and
telephone models:
System Models:
DO408, software cartridge A0408 Rev. 11B and later
D0816, software cartridge A0816 Rev. 11B and later
D1632, software cartridge Al632 Rev. 11B and later
Telephone Model:
7OlOS-** All Revs
7016S-** All Revs
Special Note: This user’s guide applies to users for whom
an installer hasperformed special programming steps that
enable interactive button function on the telephone.

Iame UTbonrenrs
TableOf Contents
LCD Display Abbreviations ..........................
V
lo-Button LCD Speakerphone....................... vi
IdButton LCD Speakerphone....................... vii
Using This Guide ...................................
1
Knowing Your Telephone ............................ 2
Understanding What The Lights Mean ................ .4
Using Your TelephoneTo Answer Calls ................ .6
AnsweringOutsideCalls. ......................... .6
AnsweringIntercomCalls ......................... 6
AnsweringCallsAt MonitoredStations.............. .7
AnsweringNight TransferredCalls ................. .7
Making A Call Pick-Up ............................ 8
RespondingTo A SecureOff-Hook
VoiceAnnouncement............................ 8
Using Your TelephoneTo Make Calls ................ .10
Dialing Manually. ............................... 10
Dialing Automatically ........................... 10
Redialing ...................................... 11
UsingLine Groups .............................. 12
WaitingFor A Line (Queuing) .................... .13
Making IntercomCalls .......................... .14
CampingAt AnotherTelephone
And WaitingFor An Automatic Call Back ....... .15
CampingAt AnotherTelephone
And WaitingForAn Answer(Call Waiting) ...... .16
OverridingACall .............................. .17
Making A SecureOff-Hook VoiceAnnouncement..... .18
UsingYour TelephoneTo PlaceCalls On Hold ......... .19
Holding Calls .................................. .19
HandlingRecalledHold Calls ..................... .21
Using Your TelephoneToTransfer Calls .............. .22
Using Your TelephoneFor ConferenceCalls ........... 21
Using The Other TelephoneFeatures ................. 26
AdjustingThe Display Contrast ................... .26
Blocking VoiceAnnounceCalls ................... .27
...
III

Table Of Contents - continued
EnteringAccountCodes ......................... .28
ForwardingCalls ............................... .29
Identifying YourTelephoneWithThe AutomaticSet
RelocationFeature ......................... .31
MakmgACallNon-Private ....................... .31
Monitoring aConversationBetweenmo Telephones
.. .32
Muting YourTelephone
.......................... .33
OperatingYourTelephoneAs A DepartmentalStation . .34
SendingA PagingAnnouncement
.................. .36
SettingA DoNot DisturbConditionAt YourTelephone.38
SettingYourPersonalRingingTones ............... .40
SwitchingThe Dialing Mode BetweenPulseAnd Tone .41
Using BackgroundMusic ........................ .42
SendingAnd ReceivingNon-Verbal Messages......... .43
MessageWaitingLight AndMessaging............. .43
LCD Messaging................................. 45
AssistButton Messaging ........................ .46
Station-To-StationMessaging
..................... .47
Programming Your Telephone ...................... .48
ProgrammingFor AutomaticDialing ............... .48
StoringAutodial And SpeedDial Numbers .......... .50
StoringDSSNumbers ........................... .52
StoringtheFeatureButtons....................... .54
StoringThe SpecialPurposeFeatureButtons ........ .56
UsingYour Quick ReferenceGuide .................. .57
noubleshooting Your Telephone .................... .58
Glossary .......................................... 59
Index ............................................ 62
iv

LCD Display Abbreviations
This chartidentifiesthe abbreviationsthat appearin your LCD
display.

Handset, Keypad Buttons,
\
Speaker \
system programming)
‘Programmable
Buttons Ones
or DSWBLD
Transfer/
isEe’
Mute-
Button
Lights for
Programmable
- utrons
DSS/BLF
- .
gtg
Yi
. bearures
* Intercoms
-T - Lines
W-Button LCD Speakerphone

Headset Jack \ Keypad Buttons \ Dual-Line Alphanumeric Display
Handset- c
\ I
\ / J Dual Lamps
A’ /(red and green)
Programmable
,/Buttons (lines
or DSS/RLF)
m cm cm--,
I I
III‘ ’ ’ ” ’ ’ ’ ’ ) - Lights for
nmanarl\cmcmrmrmcD Programmable
Buttons
. DSS/BLF
. Fedtures
. Intercoms
- --- - Lines
,OOfSE3Q Programmable
0 0 0 0 Buttons
-Interactive
I / / \ Buttons (when
/ provided by
Message / Hold/
Waiting Light Button \ Volume Control Buttons (lines
or DSS/BLF)
1&Button LCD Speakerphone

usma I nrs wise
Using This Guide
To helpyouuseyourtelephoneto its fullest capacity,this com-
prehensiveuserguidedescribesyourtelephoneandtells you
how to useit.
The introductorysectionshelpyoubecomefamiliar with the
controlsandindicatorsonyourtelephone.They aretitled as
follows:
l Knowing YourTelephone
l UnderstandingWhatThe Lights Mean
Theoperationsectionsdefineoften-usedfeaturesandprovide
instructionsfor theiruse. Thesesectionsandtheircontentsate
arrangedwith themorefrequentlyuseditemsprovidedbefore
thoselessoftenused.Thetitle of thesesectionsate:
l Using Your TelephoneTo AnswerCalls
l Using Your TelephoneTo Make Calls
l Using Your TelephoneTo PlaceCallsOnHold
l Using Your TelephoneTo TransferCallsTo Another
Telephone
l UsingYour TelephoneFor ConferencingTelephones
Together
Thespecialpurposefeaturesof thetelephonearegroupedal-
phabeticallyintoonesection:
l UsingTheOtherTelephoneFeatures
Yourtelephoneprovidesseveralnon-verbalwaysto communi-
cateusinglights andindicators. Thedescriptionsof these
methodsateprovidedin a separatesectionandarearranged
with themorefrequentlyusedmethodsprovidedbeforethose
usedlessoften. This sectionis titled
l SendingAnd ReceivingNon-VerbalMessages
Youcanprogrammanyof thebuttonsonyourtelephonetoen-
hancetheunit’s versatilityandusability. Theseprogramming
instructionsarearrangedalphabeticallyin thesectiontitled
l ProgrammingYour Telephone
For yourconvenience,aquick referenceguide,atroubleshoot-
ing chart,aglossary,andanalphabeticalindexareincludedin
thebackof this user’sguide.

Knowing Your Telephone
The 7010S-*+and7016S-+*LCD speakerphonesprovidemany
versatilefeaturesfor youruse. Thesefeaturesareexplainedin
termsof whattheyallow youto do.
. Alphanumeric Display
(Liquid Crystal Display - LCD)
- Displaystime, day,anddate
- Keepsyou apprisedof thestatusof yourtelephone
- Providesprogrammingprompts
l HeadsetJack (usedonly with a 164inespeakerphone)
- Allows youtouseyourtelephoneprivatelyandin ahandsfree
mode
- Improvesoperationduringheavycall traffic
l Hold Button
- Placesaline onhold
- Storespausesin numbersequencesduringprogramming
- Usedfor accessingsecondlevel automaticdialing numbers
l Interactive Buttons
- Providequick andeasyaccessto systemfeatures
- Providestraightforwardbuttonprogrammingwithoutdialing
codes(the interactivebuttonsthemselves,however,arenot
programmable)
l Intercom Button (ITCM)
- Selectsanintercomline
- Initiatesmanyof thetelephone’sfeatures
l MessageWaiting Light (locatedabovetheHold Button)
- Indicatesthatamessageawaitspick up
l Microphone Opening
T Allows handsfreeoperationof speakerphone(speakclearly
towardmicrophoneopening)
l Mute Button
- Keepsthepersonontheline from hearingyourconversation
2

Knowing Your Telephone
. Programmable Buttons
- Allow you to storenumbersfor automaticdialing functions
. Allow you to storetelephoneextensionnumbersfor Direct
StationSelection(DSS)
- Indicatewhich linesareeitherin useor onhold (greenlight)
l Speaker
- Soundsdistantparty’svoice
- Soundsringing andcall progresstones
l SpeakerButton (SPKR)
- Turnsyourspeakeronor off
- Disconnectsacall whenyou areon ahandsfreecall
- Endsor cancelsprogramming
0 TAP Button (mustbepreprogrammedfor only
oneof thefollowing functions)
- Recallsdial tone,or
- Activateshostsystemfeatures
l ‘IIansferlConference Button (TRANS/CONF)
- Transferscalls
- Setsupconferencecalls
l Volume Control
- Regulatesthe volume of the speaker,the handset,andthe
headset
3