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At Cooke and Lewis we take special care to select high quality materials and use
manufacturing techniques that allow us to create ranges of products incorporating
design and durability. That’s why we oer a 2 year guarantee against manufacturing
defects on our Hob.
This Hob is guaranteed for 2 years from the date of purchase, if bought in store, or
delivery, if bought online, for normal (non-professional or commercial) household
use and without additional charge.
You may only make a claim under this guarantee upon presentation of your sales
receipt or purchase invoice. Please keep your proof of purchase in a safe place.
The guarantee covers all parts and labour costs associated with the repair of the
hob, if it is found to be defective due to faulty materials or workmanship within
2 years from the date of purchase or delivery subject to the exclusions set out
below and provided it was used for the purpose for which it is intended and subject
to installation, cleaning, care and maintenance in accordance with the information
contained in the user manual. This guarantee does not cover defects and damage
caused by normal wear and tear of the hob and damage that could be the result of
improper use, faulty installation, storage or assembly, neglect, accident, modication
of the product, consumable items such as carbon lters and bulbs.
If the Hob is defective, we will repair it. However, if, during the guarantee period,
the hob becomes irreparable as agreed by an engineer approved by our authorised
agent then we reserve the right, at our discretion, to exchange the defective hob with
a replacement hob. If the same hob is no longer available an alternative hob will be
oered with the equivalent functions and specications.
During the service work carried out it may be necessary to remove the built in hob
from its tted position. If the hob is glued, grouted or tiled in such a manner that
it cannot be removed, it is the responsibility of the customer/installer to remove
and reinstall the hob to facilitate the repair or replacement. After the hob has been
repaired or replaced any remaining balance of the guarantee period will apply to the
repaired or replaced hob.
Should any person other than an engineer approved by our authorised agent modify
or attempt to repair the hob then the guarantee will be invalid. This guarantee only
applies to the country of purchase or delivery and is not transferrable to any other
countries. This guarantee is non-transferrable to any other person or product.
Relevant local law will apply to this guarantee.
This guarantee is in addition to and does not aect your statutory rights relating to
faulty goods as a consumer.
Commercial guarantee
202161_s1_s2_CLIND60ERF_SM_Cooke & Lewis_A5_IM_Multi_V02.indb 14202161_s1_s2_CLIND60ERF_SM_Cooke & Lewis_A5_IM_Multi_V02.indb 14 30-03-2020 19:51:2330-03-2020 19:51:23