
Troubleshooting Guide │ 15
Problem Possible Cause Solution
Vehicle does
not run Battery low on
power Recharge battery.
Thermal fuse has
tripped Reset fuse, see <Fuse>
Battery connector or
wires are loose Check that the battery connectors are
firmly plugged into each other. If wires
are loose around the motor contact us
please.
Battery is dead Replace battery, contact us please.
Electrical system is
damaged Contact us please.
Motor is damaged Contact us please.
Vehicle does
not run very
long
Battery is under
charged Check that the battery connectors are
firmly plugged into each other when
recharging
Vehicle runs
sluggishly Battery low on
power Recharge battery, contact us please.
Battery is old Replace battery, contact us please.
Vehicle is overload Reduce weight on vehicle.
Vehicle is being
used in harsh
conditions
Avoid using vehicle in harsh conditions,
see <Safety>.
Battery is old Replace battery, contact usplease.
Problem Possible Cause Solution
Vehicle needs
a push to go
forward
Poor contact of
wires or Connectors Check that the battery connectors are
firmly plugged into each other. If wires
are loose around the motor, contact us
please.
Difficult shifting
from forward
to reverse or
vice-versa
Attempting to shift
while the vehicle is
motion
Completely stop the vehicle and shift,
see <Use Your New Vehicle>
Loud grinding
or clicking
noises coming
from motor or
gear box
Motor or gears are
damaged Contact us please.
“Dead Spot” on
motor A dead spot means the electric power is
not being delivered to the terminal
connection and the vehicle needs repair.
Contact us please.
Battery will not
recharge Battery connector or
adapter connector is
loose
Check that the battery connectors are
firmly plugged into each other.
Charger feels
warm when
recharging
Completely read through this manual and the troubleshooting guide table
before calling. If you still need help resolving the problem, contact us please.
This is normal and
not a cause for
concern
Charger not plugged
in Check that the battery charger is plugged
into a working wall outlet.
Charger is not
working Contact us please.
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