CPI COTI User manual

Part No. 403018 Issue - April 2021
Technical Manual
(From soware version 3.7.1)

Introducon / Important Informaon
Technical Manual
Cauons & Warnings
Nutrional Content Informaon
The Coti and Linea coffee machines are capable of providing the nutritional content information
to the end user as provided by the product manufacturer. Crane Merchandising Systems cannot
accept the responsibility for content created by others.
Allergen Content Informaon
The Coti and Linea coffee machines are capable of providing the allergen content information to
the end user as provided by the product manufacturer. Crane Merchandising Systems cannot
accept the responsibility for content created by others.
High Voltage Warning / Electrical Warning Danger electricity, electric shock.
A Generic Warning.
Hazard Warning: Beware of moving machinery - Entanglement hazard.
Keep hands, loose clothing and long hair away from moving parts.
CAUTION: The Machine is a heavy item. Ensure that sucient personnel are
available for moving and transporng the Machine. Use proper liing procedures
and equipment to prevent injury or damage.
CAUTION: The electronic system components in this Machine ulize stac
sensive
components. Precauons for handling sensive devices should be observed when
handling these items.

Introducon / Important Informaon
WARNING: ENSURE THAT POWER IS DISCONNECTED
FROM THE VENDER BEFORE INSPECTING ELECTRICAL COMPONENTS, OR
WORKING WITH OR ADJUSTING THE VENDING MECHANISM. FAILURE TO
COMPLY WITH THESE INSTRUCTIONS MAY SUBJECT THE USER TO THE RISK OF
ELECTRICAL SHOCK OR MECHANICAL INJURY,
WHICH CAN BE SERIOUS OR FATAL.
GENERAL INFORMATION
VENDER SAFETY PRECAUTIONS
Please read this manual in its enrety. This service informaon is intended for use by a
qualied service technician who is familiar with proper and safe procedures to be followed
when repairing, replacing or adjusng any Crane Merchandising Systems vendor
components. All repairs should be performed by a qualied service technician who is
equipped with the proper tools and replacement components, using genuine Crane
Merchandising Systems factory parts. This Vender should only be used by those individuals
that have a clear understanding of how to operate a vending machine in a safe manner.
REPAIRS AND/OR SERVICING ATTEMPTED BY UNQUALIFIED PERSONS CAN RESULT
IN HAZARDS DEVELOPING DUE TO IMPROPER ASSEMBLY OR ADJUSTMENTS WHILE
PERFORMING SUCH REPAIRS. PERSONS NOT HAVING A PROPER BACKGROUND
MAY SUBJECT THEMSELVES TO THE RISK OF INJURY OR ELECTRICAL SHOCK WHICH
CAN BE SERIOUS OR EVEN FATAL.
PRODUCT IDENTIFICATION
First producon of COTI MODELS 608 fresh brew, 609 freeze dried and 610 bean grinder
Venders with new electronics plaorm was Setember 2020. The producon date of Crane
Merchandising Systems products is now determined by the date code incorporated in the
serial number.
The Machine serial number incorporates the build date, in the format:
31yymmddxxxx
31 indicates the COTI model, yymmdd is the year, month, & date of producon, and xxxx is a
sequenal build number.
CE Mark & IIA DECLARATION
A declaraon of conformity document can be provided upon request: If needed please
contact Technical Support Manager in Williston, SC. Phone [phone] or email
[email protected]

Introducon / Important Informaon
Technical Manual
Safety First!
Take care, risk of personal injury.
Crane Merchandising Systems accepts no responsibility for injury to persons or damage to
equipment through misinterpretaon or misuse of the informaon contained in this manual.
© Copyright February 2021 Crane Merchandising Systems
Introducon
This manual provides you with guidance on the installaon, daily operaon and basic
maintenance of your Crane Hot Drinks machine. Crane Merchandising Systems always
recommend that a trained technician service its equipment.
Crane Merchandising Systems is commied to connuous product improvement. This means
that the informaon within this document although correct at me of publicaon, is for
guidance only and may be subject to change without prior noce.
Important Safeguards
Always follow these basic safety precauons when operang or maintaining your
machine:
1. Ensure that you and anyone who operates or maintains your machine have this
manual available for quick and easy reference and read all instrucons carefully
before commencing work.
2. Beware of Electricity Certain maintenance operaons require your machine to
remain connected and switched on. Only trained personnel should carry out these
rounes and independently of all other operaons. Observaon of safe working
pracces in accordance with current regulaons is necessary at all mes.
Important! Unless otherwise specied, always disconnect your machine from the
electricity supply before commencing work.
3. Servicing the Heater Tank/Espresso pressurised water system:
Important! Water in this machine can exceed 99°C. Water at this temperature can
cause severe injury. Espresso machines may be ed with a pressurised water
system, under no circumstance should this be dismantled other than by a fully trained
engineer.
4. Do not operate your machine if any part is damaged unl a service technician has
carried out necessary repairs and ensured that it is safe.
5. Beware of moving components when servicing the machine.
6. Allow your machine to cool before handling or moving.
7. Never immerse your machine in water or any other liquid and never clean it with a
water jet.
8. If your machine should freeze up, call a service technician before switching it back on.
9. Ensure that you are familiar and adhere to the most recent Health and Safety at Work
and Electricity at Work Regulaons.

Introducon / Important Informaon
Important! This appliance is not intended for use by persons (including children under
8 years old and the inrm) with reduced physical, sensory or mental capabilies or lack
of experience and knowledge. Unless they have been given supervision or instrucon
concerning use of the appliance by a person responsible for their safety and they fully
understand the hazards involved.
Children should be supervised to ensure that they do not play with the appliance.
Children must not carry out any cleaning of maintenance of the machine.
These machines are designed to be used in an Indoor Seng only. Indoor Seng is dened
as inside a structure constructed with four walls and a roof, suciently protected from
ambient condions and not subjected to the eects of weathering. Any other usage is in
direct violaon of these instrucons and will void the warranty of the machine and its
components. Because it is a beverage machine it should be sited in a clean and hygienic area.
ACCEPTABLE AMBIENT OPERATING TEMPERATURE RANGE
This equipment was designed and tested to work properly in a temperature range of 50°F to
90°F (10°C to 32°C) in sll air (40% Relave Humidity, non-condensing). Usage at ambient
condions outside the range of the tesng may cause unacceptable appearance or
performance.
STORAGE CONDITIONS
The machine is capable of being stored in a temperature range of 32°F - 155°F (0°C - 68°C ).
Water should always be drained prior to storage especially if at lower temperatures.
Machines must not be double stacked when in storage.
RECEIVING INSPECTION
DO NOT STORE THE VENDER OUTSIDE.
Upon receipt, inspect the Vender for any shipping damage. If there is any damage, have the
delivery driver note the damage on the bill of lading and nofy Crane Merchandising Systems
Customer Service. Although the terms of sale are FOB shipping point, which requires the
consignee to originate shipping damage claims, Crane Merchandising Systems will gladly help
if you must le a claim.
UNPACKING THE VENDER
Remove the stretch wrap, berboard edge protectors and corrugated front protector from
the outside of Vender.
Do not store the Vender with stretch wrap on. Stretch wrap could
bond to the Vender’s surface, which could damage the nish.
COTI - Remove the shipping boards from the boom of the Vender. To avoid unnecessary
damage to the leveling feet or base, remove the shipping boards by using a 1-1/2 inch or 38
mm spanner to unscrew the leveling feet. Be sure to replace the legs aer removing the
shippingboards.
LINEA - remove the transit plates from the packaging pallet.

Index
Technical Manual
Index
Secon 1 - Machine Specicaons
1.1 Specicaons - COTI ............................................................................. 1
1.2 Specicaons - LINEA ........................................................................... 2
1.3 Water Filter .......................................................................................... 2
1.4 External Features - COTI ....................................................................... 3
1.5 External Features - LINEA ..................................................................... 4
1.6 Internal Features - COTI ........................................................................ 5
1.7 Internal Features - LINEA ...................................................................... 6
Secon 2 - Installaon
2.1 Sing Your Machine .............................................................................. 7
2.2 Connecng the Water Supply ............................................................... 8
2.3 Connecng the Electrical Supply .......................................................... 9
2.4 Commissioning Procedure .................................................................... 11
2.5 Cup Drop Unit Set Up ........................................................................... 14
Secon 3 - Navigaon and Programming Mode
3.1 Service Menu Entry - COTI .................................................................... 15
3.1 Service Menu Entry - LINEA .................................................................. 16
3.3 Program Entry ...................................................................................... 17
3.4 Navigang through the Menu Display .................................................. 17
3.5 Entering or Updang Parameters ......................................................... 18
Secon 4 - Customising the User Interface
4.1 Images .................................................................................................. 21
4.2 Image Locaons / Screens - COTI ......................................................... 22
4.3 Image Locaons / Screens - LINEA ....................................................... 24
4.4 USB Sck Content ................................................................................. 26
4.5 Copy USB Sck Content ........................................................................ 27
4.6 Select the Images for Display ............................................................... 28
4.7 Remove Content from Machine ........................................................... 30
4.8 Edit Product Name and Descripon ..................................................... 31
4.9 Congure Generic Content ................................................................... 33
4.10 Standby Screen ................................................................................... 33

Index
4.11 Monetary Advert ................................................................................ 39
4.12 Allergens ............................................................................................. 39
4.13 Nutrion Info ...................................................................................... 43
4.14 ADA Mode - COTI ................................................................................ 44
4.15 Menu Setup ........................................................................................ 46
4.16 Language ............................................................................................ 46
4.17 Currency Setup ................................................................................... 46
4.18 Low Change Message ......................................................................... 46
4.19 Custom Selecon Names .................................................................... 46
4.20 Price .................................................................................................... 46
4.21 Screen Brightness ............................................................................... 46
Secon 5 - Engineer’s Program
5.1 Menu Overview .................................................................................... 47
5.2 Main Menu ........................................................................................... 53
5.3 Data Recall ............................................................................................ 53
5.4 Diagnoscs ........................................................................................... 59
5.5 Test ....................................................................................................... 60
5.6 Price ...................................................................................................... 65
5.7 Product Conguraon ........................................................................... 69
5.8 Menu Setup .......................................................................................... 84
5.9 Free Vend ............................................................................................. 86
5.10 Money ................................................................................................ 86
5.11 System Sengs ................................................................................... 92
5.12 Security Codes .................................................................................... 99
5.13 Timed Events ...................................................................................... 100
5.14 Telemetry ........................................................................................... 103
5.15 Leave Service Applicaon ................................................................... 106
5.16 Machine Reboot ................................................................................. 106
Secon 6 - Service Keypad Funcons
6.1 Key Funcons - COTI ............................................................................. 107
6.2 Service menu Touch Screen - LINEA ..................................................... 110
Secon 7 - Technical Informaon
7.1 Water Services ...................................................................................... 111

Index
Technical Manual
7.2 Hot Water System ................................................................................ 111
7.3 Ingredient Dispense .............................................................................. 111
7.4 Mixing System ...................................................................................... 112
7.5 Moving Dispense Head - COTI .............................................................. 112
7.6 Cup Dispense Unit - COTI ...................................................................... 112
7.7 Waste Level Probes .............................................................................. 113
7.8 CoEx® Brewer ....................................................................................... 113
7.9 Oltre Brewer ......................................................................................... 113
7.10 Power Supply Units ............................................................................ 114
7.11 Mains Filter ......................................................................................... 114
7.12 Coin Mechanism Transformer (Oponal Extra) .................................. 114
7.13 Coin Mechanism / Bill Validator ......................................................... 115
7.14 Card/Key System ................................................................................ 115
Secon 8 - Espresso System
8.1 Example Vend ....................................................................................... 116
8.2 System Overview .................................................................................. 116
Secon 9- Dispense Pipes
9.1 Freestanding machines ......................................................................... 119
9.2 LINEA .................................................................................................... 120
Secon 10 - Diagnoscs and Maintenance Procedures
10.1 Diagnosc Messages .......................................................................... 121
10.2 Gravity Heater Tank De-Scale Procedure ........................................... 127
10.3 Espresso System Drain Down ............................................................. 127
10.4 CoEx® Brewer / Bean Grinder Maintenance ...................................... 128
Secon 11 - Electrical/Electronics Informaon
11.1 Touch Screen - COTI ........................................................................... 134
11.2 Touch Screen - LINEA .......................................................................... 135
11.3 Control Board - Atlas H ....................................................................... 136
11.4 Atlas H Board Connecons - COTI ...................................................... 137
11.5 Atlas H Board Connecons - LINEA ..................................................... 139
11.6 I/O board - COTI ................................................................................. 141
11.7 I/O board - LINEA ................................................................................ 141
11.8 Input Circuit 1– COTI .......................................................................... 142

Index
11.9 Input Circuit 2 - COTI .......................................................................... 143
11.10 Input Circuit 1- LINEA ....................................................................... 144
11.11 Input Circuit 2 - LINEA ....................................................................... 145
11.12 Output Circuit 1 - COTI ..................................................................... 146
11.13 Output Circuit 2 - COTI ..................................................................... 147
11.14 Output Circuit 1 - LINEA .................................................................... 148
11.15 Output Circuit 2 - LINEA .................................................................... 149
11.16 Power Circuit - COTI Instant & Freshbrew ........................................ 150
11.17 Power Circuit - COTI Espresso ........................................................... 151
11.18 Power Circuit - LINEA Instant & Freshbrew ...................................... 152
11.19 Power Circuit - LINEA Espresso ......................................................... 153
11.20 Heater Circuit - COTI ......................................................................... 154
11.20 Heater Circuit - LINEA ...................................................................... 155
Secon 12– FCC Statement
12 FCC Statement ....................................................................................... 156